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Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Hybrid - London About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Business Development Representative on the Sales team, you’ll build pipeline for our Strategic sales organization by prospecting into some of the largest companies in the world through cold outbound. BDRs are key to product adoption and company growth at these accounts, and you’ll work closely with Enterprise Account Executives to target key companies and logos. Success means consistently booking qualified meetings that Enterprise Account Executives take forward with large organizations, starting sales cycles that lead to significant adoption of Vercel. You’ll also collaborate with Marketing, Sales Engineering, and Customer Success to learn product, positioning, and messaging. This is a hybrid role with 3 in-office days per week in London. What you'll do Kick off sales cycles by identifying and qualifying future customers in your assigned geography and Enterprise market segment Write tailored messages and cold call qualified prospects to introduce the value Vercel can bring to their business Book qualified meetings for Enterprise Account Executives Target some of the largest companies and logos alongside Enterprise Account Executives, mapping and navigating large org structures so outreach reaches the right teams Share what you learn from prospect conversations with Marketing, Sales Engineering, and Customer Success to sharpen product positioning and messaging What you need 6 months - 1+ years of experience as an outbound sales development representative (SDR) Booked qualified meetings through cold calls and tailored outbound messages Worked alongside account executives to qualify opportunities and hand them off Bonus if you Vercel, Next.js, or any other technical background or understanding Prospected into large org structures, such as Fortune 500 companies, and navigated multiple stakeholders to reach decision makers Salesforce, Outreach, HubSpot, LinkedIn Sales Navigator Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States or United Kingdom Workplace: remote About Zingtree Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences. Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows. We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations. The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom. What You'll Do Solution Design & Customization : Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions. Technical Configuration & Integration : Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility. Client Onboarding & Planning : Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation. Stakeholder Collaboration : Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members Risk & Issue Management: Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays. Testing & Validation : Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals. Training & Enablement : Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting. Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. Project Management : Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes. Who You Are Work Experience: 4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience. Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus. Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs. Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes. Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives. What We Offer Competitive Compensation with performance-based incentives Health, Dental, and Vision Benefits (100% covered for employees) Equity Stock Options 401(k) Retirement Plan Paid Parental Leave Unlimited PTO Flexible Remote Work Environment $500 Home Office Stipend + Monthly Internet/Phone reimbursement Co-Working Reimbursement up to $200/month Our Core Values Lead with Action – We move fast with purpose People Really Matter – We win as a team and support each other fully Ownership Leads to Results – We take responsibility and deliver Expertise Creates Value – We build and apply knowledge Transparency Builds Trust – We communicate clearly, directly, and with care. As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity. Zingtree Mission Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks. Zingtree Vision Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable. #LI-Remote #LI-EG1

Location: United States or United Kingdom Workplace: remote About Zingtree Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences. Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows. We are seeking a Senior SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations. The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom. What You'll Do Solution Design & Customization : Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions. Technical Configuration & Integration : Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility. Client Onboarding & Planning : Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation. Stakeholder Collaboration : Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members Risk & Issue Management: Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays. Testing & Validation : Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals. Training & Enablement : Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting. Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. Project Management : Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes. Who You Are Work Experience: 7+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 4+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience. Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus. Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs. Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes. Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives. What We Offer Competitive Compensation with performance-based incentives Health, Dental, and Vision Benefits (100% covered for employees) Equity Stock Options 401(k) Retirement Plan Paid Parental Leave Unlimited PTO Flexible Remote Work Environment $500 Home Office Stipend + Monthly Internet/Phone reimbursement Co-Working Reimbursement up to $200/month Our Core Values Lead with Action – We move fast with purpose People Really Matter – We win as a team and support each other fully Ownership Leads to Results – We take responsibility and deliver Expertise Creates Value – We build and apply knowledge Transparency Builds Trust – We communicate clearly, directly, and with care. As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity. Zingtree Mission Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks. Zingtree Vision Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable. #LI-Remote #LI-EG1

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Partner Sales Manager to be a key contributing team member within the growing IHV alliances organization. Large OEM or Independent Hardware Vendor (IHV) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies build software-defined solutions to capitalize on global open source mandates and associated macro trends. Canonical’s flagship product, Ubuntu, and its broader open source portfolio are key ingredients for these partners to realize their aspirations. Canonical represents the best platform for rapid open source innovation. Reporting to the Head of IHV Alliances, the Partner Sales Manager will work closely with IHV and Canonical teams in various geographies to enable IHV teams, generate and transact opportunities, drive a Canonical agenda within an IHV, and achieve targeted results. They are responsible to build trusted relationships with our partners, increase Canonical market share and attach rate, evangelize the partnership and drive business interactions from across persona - from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and participate in executive engagements. Location: This is a remote role. The role entails Build strategic relationships and enable partner teams on the partnership Build pipeline and transact opportunities through an IHV Grow partner awareness of open source capabilities on Canonical Ubuntu Demonstrate a deep understanding of the Linux and cloud software ecosystem Deliver on targets, objectives and provide a voice of the partner Travel regularly - sometimes internationally - to drive partnerships in person Align and support internal canonical field teams - identify, support, grow, transact Expand existing footprint with IHV customers with an aim to upsell to broader portfolio Support and contribute to broader strategy, initiatives and key campaigns What we are looking for in you Experience in alliance or indirect sales management roles Autonomous, disciplined, hands-on, get-it-done mentality Ability to capture customer requirements, evaluate gaps, identify and create opportunities Passionate about Ubuntu products and mission Comfortable in fast-paced and high pressure environments with measurable goals Experience with Linux, virtualization, containers, and other cloud technologies Excellent communication and presentation skills Team player with superior accountability and customer support skills Credibility and working knowledge of IHVs - their products, go-to-market motion, and field Experience managing cross-functional teams and track record of operational excellence Willingness to travel up to 4 times a year for internal events Hands on experience with Salesforce and Google Suite a plus What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for experienced full-stack engineers to join teams across Figma’s Growth and Monetization Engineering organization! This group spans several teams—including Growth, Billing, Enterprise, and Discovery—each focused on solving complex challenges that help millions of users, from startups to Fortune 500 companies, get the most out of Figma. Depending on the team, you might design billing infrastructure at global scale, build secure enterprise access systems, improve how users discover and organize their work, or drive product-led growth and monetization initiatives. As part of these teams, you’ll design and scale reliable, secure, and intuitive systems that power collaboration across Figma’s product suite. Playing a key role in driving our rapid growth, global expansion, and evolving product surface area—while working closely with cross-functional partners to ensure our technology meets the needs of our most sophisticated customers. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, C++, and more. Own key parts of the product that impact user experience, internal productivity, or revenue operations. Collaborate with cross-functional partners in product, design, data science, support, and sales to shape product direction and solve complex problems. Operate and monitor the systems you build, with a strong focus on reliability, security, performance, and user experience. Contribute to team culture by mentoring peers, providing feedback, and helping foster a collaborative and inclusive engineering environment. We’d Love to Hear From You If You Have: 4+ years of professional software engineering experience, with a track record of shipping and maintaining complex systems or products in production. Full-stack experience with modern front-end frameworks (e.g., React/TypeScript) and back-end technologies (e.g., Ruby, Python, Go, PostgreSQL). Strong collaboration and communication skills, with experience working effectively across functions. While it’s not required, it’s an added plus if you also have: Experience with B2B SaaS, billing/payments infrastructure, developer platforms, or enterprise-scale systems. Familiarity with technologies such as Stripe, Salesforce, NetSuite, Snowflake, SCIM, SAML, or WebAssembly. A background in experimentation, observability, compliance automation, or internal tools development. Prior work on extensibility platforms (plugins, APIs, widgets), or experience contributing to open source developer communities. Passion for crafting excellent developer or user experiences, and an eye for elegant, maintainable architecture. Enthusiasm for learning and teaching—whether mentoring teammates, leading initiatives, or sharing knowledge in code reviews or pairing sessions. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Milwaukee, WI; Madison, WI; Appleton, WI Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals As a Driver Operations Specialist , you’ll be on the ground floor at this exciting company ensuring that driver partners have a smooth experience. The Driver Operations Team serves as a direct bridge between the Via's brand and the people who actually deliver our services. We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our partners' drivers in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world class education on our product suite; they will feel supported throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team. This is a part-time, contract role expected to be in the field about 30 hours / week. What You’ll Do: Serve as the front line, speaking with driver partners to help improve their first experience with Via or manage their accounts Thrive in a fast-paced environment tackling an array of customer issues Become an expert on our services and spread the love of Via everywhere Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams Learn our tools & product inside and out- while supporting other teams Who You Are: Clear communicator with excellent reading comprehension and writing skills Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, Slack, previous CRM tools like Salesforce a plus Great listener and conversationalist A well-rounded team player who takes ownership of (and pride in) your work Someone with a strong work ethic and an entrepreneurial spirit Dynamic; willing to wear multiple hats and work on projects of all types You take initiative to solve problems and get the job done Located in Milwaukee, Madison, or Appleton area. Empathetic and the able to put yourself in the customer's shoes Able to work 10:00AM-6:30PM EST, open to weekends Compensation and Benefits: $22/hour Approx. 30 hours / week Ready to join the ride? Via is an equal opportunity employer.

Location: Tokyo Workplace: onsite ABOUT YOU We are looking for a Regional Product Expert to supports Sales, Product, Product Marketing, and Partners across Xsolla’s monetization products. This role drives growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the “local voice” of the Monetization organization, the expert gathers market insights and partner feedback to inform global product and strategy decisions for Xsolla’s PC and mobile offerings.   This role will be based out of our Japan office and is onsite.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions. Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs. Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities. Provide tactical deal support by aligning customer requirements with product capabilities and value propositions. Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes. Coordinate with Product and Engineering when unique partner requests or technical blockers arise. Monitor and report on product adoption, deal velocity, and partner engagement within the region. Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics. Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership. Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation. Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities. Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning. Support documentation of use cases, blockers, and success stories to help refine global product strategy. Collaborate with Product Marketing on refining messaging and positioning for regional relevance. Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics). Ensure consistent communication and coordination with counterparts in other regions to promote global alignment. Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility. Participate in global readiness meetings and feedback sessions to share learnings and standardize execution. Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics. Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region. Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies. Qualifications & Skills Experience as a Product Owner, Product Manager, Product Evangelist or similar for 5+ years Experience in the PC and mobile gaming industry (development, publishing or platforms) Understanding of monetization models in the local market including Subscriptions and LiveOps Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns Experience interacting with B2B clients and/or publishers JLPT N1 (native-level) or N2 (full working professional) Japanese language proficiency required for client communication, stakeholder management and business documentation. Strong English proficiency required for collaboration with global teams and international stakeholders Bonus Points Work experience in an international company Experience in bringing a global product to the Japanese market Experience with BI / analytics / A/B testing / marketing Understanding of Japanese legislation regarding advertising, gacha, children and online payments The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Hamburg, Germany Overview of the Company Our client is the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, they help companies understand how consumers think and make better data-driven decisions. They started out in Hamburg back in 2014, but they’re now humbled to call the world their playground, with over 260 employees spread across 15 countries (they’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the movement? They value transparency in their recruitment process, and they've created a blog to share what to expect during each step of their journey together. They are looking for a highly driven and passionate Senior Client Relations Manager to join their team and work closely with their FMCG industry lead. You will act as a trusted advisor to their customers regarding the importance and potential of market research, innovation, and consumer centricity. In this role, you will be responsible for building and managing relationships with companies in the FMCG sector. You will showcase the potential of their capabilities and develop a mutually beneficial commercial framework with stakeholders in the FMCG industry. What you’ll be doing You will drive growth by developing and owning the growth strategy for your FMCG categories, you will work on the end to end sales funnel acquiring new customers and coaching them on market research solutions using their platform. You will build relationships and represent the company to marketing and insights leaders, creating trust and building a strong network within the FMCG industry You will expand reach by representing the company at trade fairs and speaking events, leveraging and growing your professional connections to drive business growth You will create opportunities and develop strategic partnerships to strengthen their position as a leading research firm in FMCG You will understand the market and act as the voice of customers, addressing their needs, monitoring competitors, and identifying growth opportunities You will collaborate and work closely with Customer Success and Marketing teams to ensure client success and maximise growth opportunities You will lead with expertise and become a trusted thought leader, helping brands grow and making market research more accessible in the FMCG industry Requirements You have 5+ years of relevant commercial sales experience You have experience in B2B sales, in the market research or FMCG industry You have experience leveraging data and have a consultative approach with clients You have excellent proficiency in German and communication skills in English You are proficient in working with CRM tools such as Salesforce or Hubspot You have an empathetic nature with a keen sense for understanding the needs of others You have an entrepreneurial mindset and consider yourself a problem-solver Benefits Flexibility Policy - Their flexibility policy means there is no hard cap on the number of vacation days you can take. Work-from-anywhere Policy - If you're based in the EU, you can work outside your country of residence for up to 180 days per year. All the hardware you need and your own MacBook If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space. If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership . In case you’re located in one of the cities where most of their members are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to their Co-working spaces . Kind reminder: Please ensure that your application is submitted in English. This post not only outlines the ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, they encourage you to apply. They're eager to hear from individuals who share their enthusiasm. They are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Location: Germany About Our Client You will work for the dedicated sales division of our client, specializing in providing AR-based solutions to industrial companies and training institutions. Their mission is to revolutionize workforce development and manufacturing processes through innovative, immersive technologies. Join them and play a pivotal role in shaping the future of industry and education. They are seeking an experienced and goal-oriented Sales Manager to lead sales efforts in the German market. This role focuses on direct sales to industrial companies aiming to improve workforce skills or produce customized components, as well as training centers adopting innovative methodologies. The ideal candidate will excel in managing sales pipelines, utilizing CRM systems, and building relationships to drive growth and expand market share. Key Responsibilities Sales Strategy and Execution: Identify and engage industrial companies and training centers as target customers, understanding their specific needs for AR- based training solutions or customized applications. Manage the entire sales process, including prospecting, needs analysis, solution presentation, negotiation, and deal closure. CRM and Funnel Management: Utilize CRM tools to track customer interactions, create and maintain   detailed   sales   funnels,   and   generate   accurate forecasts. Monitor and optimize the sales pipeline to ensure consistent progress and achievement of revenue targets. Customer Relationship Management: Establish and nurture strong relationships with key decision-makers   in   target companies and institutions. Provide ongoing support and act as a trusted advisor to ensure customer success and satisfaction. Market Intelligence and Development: Analyze market trends and competitor activities to adapt sales strategies and identify new opportunities. Contribute   to   our client’s   expansion   by   exploring untapped markets and building a strong local presence. Collaboration and Feedback: Partner with internal teams (product, marketing, and support) to align offerings with customer requirements. Provide customer feedback to drive continuous improvement of products and services. Reporting and KPIs: Report regularly on sales activities, pipeline progress, and performance metrics to the management team. Meet or exceed sales targets and contribute to the company’s overall growth. Requirements Experience: Minimum 3 years of B2B sales experience, preferably in industrial sectors or the education/training industry. Proven track record in managing complex sales cycles and achieving sales targets. Skills: Expertise in CRM tools (e.g., Salesforce, HubSpot) and a strong   understanding of sales funnel creation and management. Excellent communication, negotiation, and presentation skills. Ability to analyze customer needs and propose tailored solutions effectively. Education: Bachelor’s degree in business, Marketing, Engineering, or a related field (Master’s degree preferred). Languages: Fluent in German and English (written and spoken). Additional Requirements: A proactive and self-motivated mindset, with a focus on achieving results. Willingness to travel extensively across Germany to meet clients and attend industry events. Benefits Competitive base salary with an attractive commission and bonus structure. A chance to work with cutting-edge AR technology and industry-leading solutions. Opportunities for professional growth and development in a global, innovative company. A collaborative and supportive work culture, with the autonomy to make a significant impact.

Location: Germany About our client You will work for the dedicated sales division of our client, specializing in providing AR-based solutions to industrial companies and training institutions. Their mission is to revolutionize workforce development and manufacturing processes through innovative, immersive technologies. Join them and play a pivotal role in shaping the future of industry and education. They are seeking an experienced and goal-oriented Sales Manager to lead sales efforts in the German market. This role focuses on direct sales to industrial companies aiming to improve workforce skills or produce customized components, as well as training centers adopting innovative methodologies. The ideal candidate will excel in managing sales pipelines, utilizing CRM systems, and building relationships to drive growth and expand market share. Key Responsibilities Sales Strategy and Execution: Identify and engage industrial companies and training centers as target customers, understanding their specific needs for AR- based training solutions or customized applications. Manage the entire sales process, including prospecting, needs analysis, solution presentation, negotiation, and deal closure. CRM and Funnel Management: Utilize CRM tools to track customer interactions, create and maintain   detailed   sales   funnels,   and   generate   accurate forecasts. Monitor and optimize the sales pipeline to ensure consistent progress and achievement of revenue targets. Customer Relationship Management: Establish and nurture strong relationships with key decision-makers   in   target companies and institutions. Provide ongoing support and act as a trusted advisor to ensure customer success and satisfaction. Market Intelligence and Development: Analyze market trends and competitor activities to adapt sales strategies and identify new opportunities. Contribute   to   our client’s   expansion   by   exploring untapped markets and building a strong local presence. Collaboration and Feedback: Partner with internal teams (product, marketing, and support) to align offerings with customer requirements. Provide customer feedback to drive continuous improvement of products and services. Reporting and KPIs: Report regularly on sales activities, pipeline progress, and performance metrics to the management team. Meet or exceed sales targets and contribute to the company’s overall growth. Requirements Experience: Minimum 3 years of B2B sales experience, preferably in industrial sectors or the education/training industry. Proven track record in managing complex sales cycles and achieving sales targets. Skills: Expertise in CRM tools (e.g., Salesforce, HubSpot) and a strong   understanding of sales funnel creation and management. Excellent communication, negotiation, and presentation skills. Ability to analyze customer needs and propose tailored solutions effectively. Education: Bachelor’s degree in business, Marketing, Engineering, or a related field (Master’s degree preferred). Languages: Fluent in German and English (written and spoken). Additional Requirements: A proactive and self-motivated mindset, with a focus on achieving results. Willingness to travel extensively across Germany to meet clients and attend industry events. Benefits Competitive base salary with an attractive commission and bonus structure. A chance to work with cutting-edge AR technology and industry-leading solutions. Opportunities for professional growth and development in a global, innovative company. A collaborative and supportive work culture, with the autonomy to make a significant impact.

Location: Ikoyi, Nigeria About Renmoney Renmoney is a leading Nigerian fintech dedicated to making financial inclusion a reality for millions of under-banked individuals and small business owners. We deliver innovative loan, savings, and fixed deposit solutions, striving to be the most convenient lending company with outstanding customer experiences. Join our passionate team to build simple, accessible financial products that empower emerging and middle-class customers, including informal entrepreneurs. Role Purpose As the Senior Product Manager for Offline Lending, you will own the vision, strategy, and end-to-end delivery of personal and self-employed loan products in Nigeria’s offline market. You’ll drive Renmoney’s mission of financial inclusion by creating customer-centric credit solutions for under-served segments, such as micro-entrepreneurs and salaried workers, through offline channels like field agents and branches. Balancing strategic leadership with hands-on execution, you’ll translate market insights and field intelligence into impactful products that grow Renmoney’s offline lending portfolio. Key Responsibilities Product Strategy & Vision: Define and own the product roadmap for offline personal and self-employed loans, aligning with Renmoney’s goal of accessible finance. Identify market opportunities and competitive differentiators for under-banked segments, crafting a compelling strategy to drive portfolio growth. Customer-Centric Design: Act as the voice of the customer by conducting field research (interviews, focus groups, surveys) to understand borrower needs, especially for informal entrepreneurs. Collaborate with UX and operations teams to design intuitive, compliant loan products. Product Lifecycle Management: Lead the product development cycle from ideation to launch and optimization. Draft requirements, prioritize features, and drive Agile execution, iterating based on performance data and customer feedback. Cross-Functional Collaboration: Partner with Engineering, Credit/Risk, Operations, Marketing, and Finance to deliver scalable, compliant products. Align features with Nigeria’s regulatory requirements and Renmoney’s risk policies. Sales & Field Partnership: Work closely with sales and field teams to translate on-the-ground insights into product enhancements. Support customer acquisition and agent training to ensure product-market fit. Data-Driven Decisions: Define and track KPIs (e.g., loan approval rate, portfolio yield, repayment rates, customer acquisition cost). Use analytics to optimize products and report performance to stakeholders. Agile Execution: Drive Agile processes (sprint planning, stand-ups, retrospectives), manage the product backlog, and remove blockers. Balance strategic planning with hands-on sprint deliverables. Leadership & Mentorship: Mentor junior product managers and lead a product delivery squad, fostering collaboration, innovation, and accountability. Qualifications 5+ years of product management experience, with 3+ years in lending or financial services, ideally in offline or branch-based channels. Proven track record of delivering and scaling lending products in complex markets, preferably for under-banked segments (e.g., SMEs, micro-entrepreneurs). Bachelor’s degree in Business, Finance, Computer Science, or related field; MBA or advanced degree is a plus. Deep understanding of Nigeria’s credit ecosystem, offline lending landscape, and alternative credit data for informal borrowers. Expertise in Agile/Scrum methodologies, backlog management, and analytics tools (e.g., SQL, Excel). Strong analytical skills to break down complex problems and make data-driven decisions. Excellent communication and leadership to align cross-functional teams and influence without formal authority. Familiarity with sales/CRM platforms (e.g., Salesforce) to drive adoption. Passionate about financial inclusion, customer advocacy, and innovation. Proactive, detail-oriented, and thrives in a fast-paced fintech environment. Requirements A passionate and experienced product leader with a minimum of 5 years in financial services product management, ideally focused on lending products. A strategic thinker with a deep understanding of lending products, market dynamics, and regulatory requirements in the Nigerian financial landscape (MBA or advanced degree a plus). A data whiz with a knack for translating insights into actionable product strategies. A natural collaborator with excellent communication and interpersonal skills to build strong relationships across teams. A customer champion with a dedication to delivering exceptional loan experiences for both salaried workers and self-employed individuals. Adept in product management tools and software. Benefits Make an Impact: Drive affordable credit solutions that transform lives for under-banked Nigerians. Grow with Us: Join a dynamic fintech with opportunities to lead, innovate, and shape the future of lending. Collaborative Culture: Work with a passionate, diverse team that values your ideas and celebrates excellence. Innovate Boldly: Leverage data and technology to challenge the status quo in Nigeria’s financial services

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the  appropriate level of focus for every customer, CSMs are specialized in one of the following segments: Mass - SMEs or large businesses starting their journey with Canonical Focus - Large companies with established ARR Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers. Location: This role will be based remotely. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for: Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security,  migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us! Additional skills that you might also bring Experience with Salesforce, Jira and CRMs is a big plus! What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. SECURITY ENGINEER Security Engineering builds the foundations that let Sierra deliver powerful AI agents while protecting customer data and trust. We partner across product and platform to make security, privacy, and safety core product capabilities and secure defaults. WHAT YOU’LL DO Our work spans several security domains. You’ll go deep where your strengths and interests are strongest, with opportunities to explore new areas alongside the team. Build the Foundations of Trust. Design and ship systems and controls that make Sierra secure by default — spanning product security, infrastructure security, enterprise security, identity, and detection and response. You’ll work across all layers of our platform to identify risk, strengthen architectures, and build durable defenses. Own Cross-Cutting Systems. Partner with product, platform, and infrastructure team to threat model designs, review code and architectures, and implement and evolve Sierra’s security primitives. You’ll make pragmatic design trade-offs between usability, performance, reliability, and security. Find and Reduce Real Risk. Identify vulnerabilities, investigate suspicious behavior, and improve detections and response workflows across applications, cloud infrastructure, identity, endpoints, and internal systems. Turn what you learn into systemic fixes and controls that prevent entire classes of issues. Automate and Scale Security Workflows. Create developer-friendly tooling to reduce risk and friction — whether through automating security checks in CI/CD, building secure paved paths, improving vulnerability discovery, or instrumenting high-signal detection and response.     WHAT YOU’LL BRING Deep Security Expertise. Strong security fundamentals and depth in at least one domain, such as product security, platform or cloud security, enterprise security, identity, detection and response, or offensive security. You can apply that expertise across unfamiliar systems and emerging threats. Product and Platform Mindset. You care about building secure, scalable systems that enable, not block, innovation. You work closely with teams across Sierra to make trade-offs clear and help them move quickly without sacrificing trust. Software Engineering and Systems Thinking. You’re comfortable reading and writing code, understanding how production systems fit together, and building pragmatic software solutions to security problems. You can reason about system design and contribute to APIs, services, and security controls, with an eye toward reliability and maintainability. Curiosity and Ownership. You take ambiguous, cross-cutting problems from first principles to production and go deep when needed: threat modeling a distributed system, tracing an authorization decision across services, or following an investigation from weak signal to root cause. You define the problem, align partners, build the solution, and own it in production.     EVEN BETTER IF… - You’ve worked across more than one of product security, infrastructure security, enterprise security, detection and response, or offensive security. - You’ve built security frameworks, platforms, or solutions that engineers and responders rely on to prevent, detect, investigate, and remediate security issues at scale. - You have exposure to AI systems or care about designing secure-by-default LLM applications and agentic systems. - You think like an attacker — you naturally ask “what could go wrong?” when reviewing designs or investigating systems. You’ve found or fixed real security issues in production. - You thrive in 0→1 environments, where foundational systems have to balance speed, reliability, and trust. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Munich, Germany Our client is a leading consulting firm specializing in digital strategy and transaction advisory. Known for its innovative approach and collaborative culture, the company works closely with top-tier private equity firms and businesses across various industries. With offices in Munich, Berlin, Hamburg, and London, our client is dedicated to driving digital transformation and delivering high-impact solutions that shape the future of the digital landscape. What is looked for: Driving the business development and sales strategy for their Advanced Data Analytics team, identifying new business opportunities and build long-term customer relationships. Representing the company as a thought leader for Data & AI at conferences, events and panels, expanding their network and positioning their analytics services in the market. Developing and presenting customised data-driven strategies that help companies achieve their business goals with advanced analytics and AI. Being responsible for sales success, market positioning and scaling, including pitching, strategic customer acquisition and development of new service offerings. Co-leading a team of high potentials, actively driving their development and ensure the continuous expansion of their analytics expertise. Supporting targeted recruiting activities in close cooperation with the People & Culture team, to attract top talent for the Advanced Data Analytics team. Working closely with internal and external stakeholders, developing strategic partnerships and ensure that their solutions deliver real business value. Requirements Holding a university degree with excellent grades in computer science, business, economics, math or any other analytical science discipline (Master's degree, MBA or PhD of advantage). Having at least 5 years of professional experience in data science, business analytics, data technology consulting, product management or development in these areas. Having proven experience in team coordination and team leadership. Having experience in web, marketing and sales analytics as well as strong knowledge of the respective data sources such as Google Analytics and other Google Tools, Salesforce, MS Dynamics, Hubspot etc. Showing expertise with Tableau, Power BI and/ or other market-leading analytics software as well as strong Excel and analytical skills. Bringing expertise on typical analytics tech stacks, languages, and frameworks (e.g., Python, R, SQL, Scikit-Learn, JupyterLab) - knowledge on typical software development workflows (e.g., Git, Jira, Confluence, CI/CD) and basic cloud experience (AWS, Azure, GCP) are of advantage. Having a profound customer focus and being a strong team player with the willingness to work hands-on. Standing out for your excellent verbal and written communication skills. Being fluent in English. Benefits Impactful Collaboration : Actively shaping the digital future in a highly motivated & smart team in direct cooperation with the founders & their partners, creating real added value by linking strategy and implementation. Rewarding Career Growth & Opportunities: Benefiting from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, they promote their top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits. Development-focused Philosophy: From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career as a digital leader! Collaborative Workplace: Being immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of their offices in Munich, Berlin, Hamburg and London. View into the future: Working at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries. Supportive of Well-being: Enjoying regular team events and joint sports sessions, taking advantage of a company pension scheme, an exclusive Wellpass membership as well as mobility and meal allowances and a wide range of other company benefits.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.   - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.  - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. WHAT YOU'LL BRING - 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.