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Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity As an Associate General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office. The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 7+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services What You’ll Be Doing Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe. Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company; Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel; Supporting HR and compliance by advising on internal investigations and interviewing employees; Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues; Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice. Partner directly with senior regional leadership to operationalize their strategic direction. What We Look For In You Attorney licensed to practice law in the US. 7+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters; Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment; Ability to effectively advise and build trust with business teams; Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment; Experience working on cross-jurisdictional matters and a global legal team; Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences; Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,733 - $257,599 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Brazil Are you passionate about helping others build sustainable fitness habits? Join us as a Virtual Physical Fitness Trainer, guiding clients through short, goal-specific fitness engagements — all from the convenience of your own space. This is a flexible, freelance role: you set your own hours, making it a great complement to an existing job or private practice. Format at a glance Engagement type: Freelance, virtual-only, 1:1 (video + in-app chat) Session length: 30 or 60 minutes Session volume: Limited credits per presenting issue (per client's employer plan); extensions require a new, distinct goal Service model: Consultation & education — not physical therapy or medical treatment; not overseen by a medical department Client relationship: Short-term and goal-focused — expect healthy client rotation, not long-term retention Why to join us As part of our community, you'll collaborate with other fitness professionals to expand access to high-quality, structured fitness coaching. You'll help clients make real, focused progress within a defined engagement — and then move on to help the next client. What you'll do Provide 1:1 virtual fitness coaching through video sessions and in-app chat, working within each client's allotted credits. Conduct a baseline assessment (PAR-Q, fitness/injury history, and GP clearance for relevant chronic conditions) before building any plan. Design personalized or templated workout programs tailored to the client's goals, fitness level, and equipment access. Educate clients on strength, cardio, flexibility, and recovery principles, and cue proper form via live video. Track progress and close out each presenting issue with a clear outcome before starting a new one. Tag each session with the single Main PI that best matches the client's focus, plus up to three Secondary PIs, per the Q3 2026 PI taxonomy (see the Holistics PI Manual). Recognize when a client's needs go beyond fitness coaching and refer to the appropriate licensed professional or Intellect service. Respond to in-app chat within the 12-hour SLA and complete session notes within 24 hours. What's in scope Personalized/templated training plans and virtual fitness assessments. Live-session coaching, form cues, and technique demonstrations. Progress tracking, goal setting, and motivation/adherence support. General education on warm-up, cool-down, recovery, sleep, and hydration. What's out of scope Diagnosing or treating any injury, illness, or chronic condition. Physical therapy, rehab protocols, or “corrective” treatment. Recommending or prescribing supplements or performance-enhancing substances. Meal plans or specific dietary prescriptions (refer to Nutrition). Counselling on disordered eating or mental health concerns (refer to Intellect's mental health professionals). Promising specific outcomes, timelines, or guaranteed results. Requirements Proven experience as a personal trainer / fitness coach (typically 5+ years of active practice). Bachelor's in Exercise Science, Kinesiology, or related field, plus a recognized certification (e.g., ACE / NASM / NCSF / NSCA / ACSM / NESTA / ISSA), current or renewal in progress. Strong communication in English and local language; able to simplify concepts for non-experts. Language: Must speak Portuguese. Comfortable working within a structured, credit-based consultation model — even if your background involved longer-term or clinical care. Clear judgment about when to refer a client out, and willingness to do so even when it means the engagement ends. Tech-savvy: video conferencing, fitness-tracking tools, comfortable documenting session notes on a platform. PLEASE ATTACH AN ENGLISH VERSION RESUME Benefits Flexible hours and remote work from anywhere. The opportunity to make a focused, meaningful impact for a steady rotation of clients. A collaborative, mission-driven community of wellbeing professionals. Freedom to innovate and bring your unique expertise to our growing platform

Location: Yerevan, Armenia We are looking for a dynamic, high-performing and experienced English and Turkish speaking Account Manager to join our team. If you are customer-oriented with a ‘can do’ attitude, proactive and passionate about our company products, this position is for you. Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. You will act as a main point of contact for our partners with a key focus on account growth, partner satisfaction and prioritization of partners’ needs at a high standard. You will maintain and strengthen long-term, trusting and mutually beneficial relationships with our partners, connect with key business executives and stakeholders, identify and develop new business opportunities. Ultimately, you should collaborate with our sales team to achieve quotas while keeping our partners satisfied & engaged with our products and services in the long run. Responsibilities: • Build, develop & maintain strong, long-lasting and trusted advisor relationships with our partners, stakeholders & sponsors • Act as a primary point of reference and business consultant for assigned partners through email, phone, online presentations and in person meetings • Communicate with partners at a senior level to resolve issues and inquiries • Adhere to the highest professional standards while managing partners’ projects • Collaborate with the Sales team to onboard and integrate new partners, develop existing relationships • Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight • Manage projects within client relationships, carry out client goals while meeting company goals • Drive client retention, renewals, upsells and client satisfaction • Identify and develop new businesses, existing business growth opportunities with our partners and/or identify areas of improvement • Manage partner’s challenging requests and/or issues escalation to appropriate departments • Actively communicate with relevant departments, ensure the timely and successful delivery of solutions according to partners’  needs and objectives • Resolve complaints and prevent additional issues by improving processes • Monitor and analyze customer’s usage of our product • Collect and analyze data to learn more about partners’ behavior • Forecasts and tracks client account metrics • Feeding back all suggestions for improvement and market research to senior staff • Stay up-to-date with company products and services, identify industry trends • Provide input on new processes and workflows as needed • Update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations Requirements: • At least 2+ years of proven account management, sales, or business development experience in the industry • Advanced knowledge of Armenian language & excellent knowledge of Turkish/English languages (Russian will be a plus) • Demonstrated ability to communicate, present and influence effectively at all levels of the organization • Experience in delivering client-focused solutions based on customer needs • Proven ability to manage multiple projects at a time while paying strict attention to details • Excellent listening, negotiation and presentation skills • Excellent verbal and written communications skills • Self-motivated individual with the ability to thrive in a results-driven environment • Ability to work under high pressure & Ability to prioritize among competing tasks • Natural relationship builder with integrity, reliability and maturity • Critical thinking and problem-solving skills • Excellent time and project management skills

Location: Al Khobar, Saudi Arabia Overview The Master Data Quality Analyst is responsible for maintaining data accuracy, consistency, integrity, and compliance with established data quality standards. The role involves analyzing large datasets, identifying data discrepancies, supporting master data management and governance initiatives, and assisting in the maintenance of metadata repositories and business intelligence systems. The position also supports data quality reporting, dashboard maintenance, and the administration of BI tools to enable reliable, secure, and effective data-driven decision-making. Key Responsibilities Monitor and analyze enterprise datasets to identify data quality issues, inconsistencies, discrepancies, and potential root causes. Support the development and implementation of master data management processes, data governance policies, standards, and procedures. Assist in establishing and maintaining data quality guidelines, metadata repositories, and data cataloguing practices. Contribute to the development and enforcement of data policies, standards, and best practices to ensure data consistency and integrity. Identify data quality gaps and coordinate corrective actions with relevant stakeholders to improve the reliability of business intelligence reports. Support the development, operation, and maintenance of dashboards, reports, and business intelligence solutions. Assist in configuring and administering BI tools, software, and related technology components to ensure operational efficiency. Manage BI user accounts, access permissions, and configurations in accordance with organizational roles and information security requirements. Provide technical support for BI tools, troubleshoot system issues, and assist in performance optimization activities. Ensure compliance with applicable information security, data privacy, and data management controls. Collaborate with the Master Data Quality Manager and other stakeholders to enhance data management practices and support informed business decision-making. Requirements Bachelor’s degree in Information Technology or a related discipline from a recognized and accredited university. 5–7 years of experience in data quality, master data management, data governance, business intelligence, or a related field. Experience in IT, data solutions, networking, cybersecurity, or information management is preferred. Knowledge of data quality management principles, master data management processes, metadata management, and data governance practices. Familiarity with business intelligence tools, dashboards, reporting systems, and data analysis techniques. Understanding of information security, data privacy, and access control principles. Strong analytical, problem-solving, and attention-to-detail skills. Proficiency in written and spoken English. Preferred Certification Certified Data Privacy Solutions Engineer (CDPSE).

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong. We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking. This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters. IN THIS ROLE YOU WILL Lead and grow the team - Manage and coach a team of Technical Support Engineers - Set clear expectations for technical depth, response quality, and ownership, and give direct feedback - Design a coverage model that works across time zones, including on-call and escalation paths - Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices Own support outcomes - Own and report the team's core metrics: CX, time to resolution, escalation rate, and more - Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster Run AI-assisted support - Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person - Set the quality bar for agent answers and the process for catching incomplete ones - Decide where automation is worth building and where it isn't, based on data Handle escalations and partner across Sentry - Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back - Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales - Bring a clear picture of customer pain to Product and Engineering, backed by numbers YOU'LL LOVE THIS JOB IF YOU - Think great support is an engineering problem, not a staffing problem - Want to build the team and the systems at the same time - Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours - Would rather fix the cause of 200 tickets than answer them faster - Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length. QUALIFICATIONS - 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company - 3+ years managing technical support engineers, including hiring and growing a team - Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure - Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them - Hands-on experience running AI or automation in a support org, and a clear view of its failure modes - Track record of using support data to drive product and process changes - Clear, direct written communication with customers, executives, and engineers Bonus - Experience at a developer tools or observability company - Former software engineer - Managed a team spread across multiple time zones - Open source contributor or maintainer The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization. As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience. The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations. What you'll do: Billing & Order-to-Cash - Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams - Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations - Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly - Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing - Support customer onboarding by ensuring billing information and payment terms are correctly established Revenue Accounting - Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition - Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting - Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests Build Scalable Processes - Identify opportunities to automate and improve billing, collections, and cash application workflows - Help develop policies, documentation, and internal controls to support a rapidly growing business - Contribute to finance systems optimization and reporting improvements - Take on ad-hoc projects and process improvement initiatives as they arise Requirements: - Bachelor's degree in Accounting, Finance, or a related field - 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company - Strong understanding of ASC 606 and SaaS revenue recognition concepts - Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness - Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora - Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models - Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected - Experience improving accounting processes and implementing automation. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Los Angeles, USA Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains.  We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.  As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering. The UnEco (or Unreal Ecosystem) team has an impact on a wide array of topics, including  audio, test automation, runtime performance, tooling, and CI/CD. As a Staff Software Engineer on the UnEco team, you’ll gain organizational alignment by building a strong engineering vision and offering creative solutions to technical problems. You will also serve as a mentor for your fellow engineers, helping guide their performance and finding growth opportunities delivering compelling player experiences. As a specialist in Performance, you will be leveraging your deep experience and expertise in profiling, benchmarking, optimization, and performance analysis to help game teams solve complex challenges hands-on and deliver central solutions. Responsibilities: Be hands-on in development, writing excellent code that sets a high standard for other engineers. Work with leadership on prioritization of work efforts and identifying opportunities for impact. Partner with game teams to diagnose issues and improve player-facing performance. Partner with infrastructure teams to analyze and drive recommendations around bandwidth optimization, server density, resource utilization, etc. Improve and optimize the developer experience, including improving cook and build times, editor load times, and understanding and fixing developer pain points. Lead the technical execution of multi-month to year-plus work efforts across the business unit, holding teams to established standards. Help teams navigate ambiguity and complexity by breaking down problems, identifying risks, and clearly communicating trade-offs. Work on a range of tech stacks including underlying infrastructure, build and test automation, release pipelines, and developer tooling for internal teams leveraging the Riot Unreal Ecosystem. Work with stakeholders across the organization to address their pain points and exceed their expectations for how optimization and performance improvements can be realized without sacrificing quality. Be a standard-bearer and role model of Riot values for your team and others. Be a force multiplier for your team Mentor senior engineers on your team and enable them to deliver complex projects. Required Qualifications: 5+ years of software engineering experience Expertise with C++ Experience working with modern video game engines Experience working with large game teams Experience working with large code bases Experience debugging, profiling and optimizing complex projects Strong knowledge of common game and software design patterns Experience collaborating with teammates across multiple disciplines Experience shipping games across multiple platforms Experience with profiling tools like Unreal Insights or Pix Desired Qualifications: Experience with Unreal Engine 5 Experience building online games Experience with rendering in Unreal Engine titles For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: United States; United Kingdom; Spain; Germany; The Netherlands Workplace: Remote ClickHouse is focused on growing a vibrant user community and becoming a Cloud-first company. We are looking for a Product Manager experienced in developing security features for ClickHouse. This is an exciting opportunity to work with a popular open-source project to extend and deepen its core capabilities and to develop cloud-native extensions that delight developers and data analysts across many use cases and market segments. If you are a doer with a “can do” mentality and a bias for action, we would love to hear from you. WHAT YOU WILL BE DOING: - Understand the real-time analytics and cloud database markets, competition, and technology trends in depth - Engage with the ClickHouse open-source user community and ClickHouse Cloud customers to understand current and aspirational use cases for ClickHouse core database - Distill and prioritize feature requests and issues into clear priorities for net-new capabilities and improvements - Work with engineering teams to scope and refine approaches to solving customer problems, both in the core database and in ClickHouse Cloud offerings - Set clear measurable goals around customer success, and use data-driven approaches to ensure new capabilities meet customer needs - Stay up-to-date on the state of the market and competitive landscape to identify needed features and areas of improvement for ClickHouse that align with the roadmap and general requests received by our community and customers - Work with partners to grow ClickHouse awareness and visibility WHAT YOU BRING ALONG: - Proven experience with database security principles and best practices - Knowledgeable and passionate about data engineering markets - data warehousing, data analytics, security, and observability - Strong vision around where these markets are headed, and what it takes to become a leader in this space - Previous experience with ClickHouse or a highly related OLAP technology at a deeply technical level - Previous experience with open-source projects, ideally as a product manager - Passionate about building enterprise capabilities that are powerful yet easy to use - Excellent written and verbal communication skills - Ability to influence multiple stakeholders without direct authority - Comfortable working with ambiguity and evolving based on business needs - Ability and desire to work with customers or community members, providing technical guidance and support during their POC. BONUS POINTS FOR: - Previous contributions to open-source projects - Engineering experience, ideally around distributed/cloud systems in C++ - Experience effectively working remotely in a global, distributed organization PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production. This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams. This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients. Responsibilities Partner Development and Go-to-Market Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics Work directly with your partners' sales teams to identify opportunities and support deal progression Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities Run a regular operating cadence with each partner, including business reviews against the joint plan Cross-Functional Partnership Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities Partner Operations and Performance Tracking Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates Follow our standard operating procedures for partner activities, and help keep them documented and up to date Maintain partner data integrity and consistent measurement across your portfolio Track KPIs for each partner and for the overall health of your portfolio Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners Identify opportunities to improve how we work with partners and bring them to the teams that own those programs You may be a good fit if you have 5+ years of experience in partner development, channel management, or partner management Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners Strong business acumen, with the ability to support deal progression and navigate complex partner relationships A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives A track record of working well across functions to get things done for partners without owning every team involved Experience with CRM systems and partner relationship management tools Comfort with ambiguity and a fast-changing environment Low ego, high curiosity, and a habit of making the people around you better Willingness to travel to support partner relationships and joint customer engagements Strong candidates may also have Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical A background working at or with AI-native services firms, boutique consultancies, or systems integrators An understanding of how boutique services firms run, including how they staff, price, and fund a new practice An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications Experience at a high-growth company where the program was still being built Passion for AI and an understanding of how enterprises are adopting AI technologies The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses. Responsibilities Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions. Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances. Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts. Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations. Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency. Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products. Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities. Assist with the calculation and generation of invoices at month end. Perform month over month roll forwards for key revenue metrics. Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting. Execute cash application processes and prepare monthly cash reconciliations. Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software. Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors. Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes. Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion. Qualifications 2-5 years of corporate accounting or public accounting experience within the financial services industry Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations Knowledge of booking journal entries and preparation of financial statements Data-driven thinker who can manage large data sets for efficient analyses Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Able to coordinate across teams and departments to complete projects CPA license is preferred but not required Degree in Accounting is preferred but not required Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred Familiar with alternative investments or structured investments is preferred Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

Location: New York, New York, United States About the Role iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses. Responsibilities Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions. Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances. Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts. Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations. Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency. Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products. Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities. Assist with the calculation and generation of invoices at month end. Perform month over month roll forwards for key revenue metrics. Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting. Execute cash application processes and prepare monthly cash reconciliations. Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software. Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors. Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes. Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion. Qualifications 2-5 years of corporate accounting or public accounting experience within the financial services industry Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations Knowledge of booking journal entries and preparation of financial statements Data-driven thinker who can manage large data sets for efficient analyses Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Able to coordinate across teams and departments to complete projects CPA license is preferred but not required Degree in Accounting is preferred but not required Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred Familiar with alternative investments or structured investments is preferred Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

Location: Toronto Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION Technical Program Managers work cross-functionally to lead a growing book of service engagements, ensuring automation engagements and initiatives are optimally resourced, solutioned and delivered within budget time, scope, quality, and cost constraints. WHAT YOU'LL DO AT UIPATH - Develop detailed and effective plans and monitor all aspects of program / project / workstream lifecycle, including scope, change and release management. - Attend and minute all program/project meetings and work closely with client automation COE and Services PMO to ensure all services are delivered and automations are aligned with client strategic objectives so that timecards and milestone completion forms are signed off promptly with invoicing initiated. - Own the full lifecycle of automation and custom solutions and programs from presales to order, initiation to handover. - Ensure client and internal stakeholders are managed effectively and updated on progress with risks, dependencies and issues managed with risk registry and mitigated. - Ensure all documentation and deliverables, including hands-on where necessary, are fit for purpose, follow UiPath recommended standards and of consistently high quality across engagements. - Conduct internal and client-facing program/project status meetings and present such reports as required including progress against plan, billings, resource utilization, service credits drawdown and incurred costs. - Provide weekly status summary of all programs and projects assigned and escalate to management as needed. - Drive client references and document case studies including identifying and sharing new uses for UiPath. - Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath. WHAT YOU'LL BRING TO THE TEAM - 8+ years of experience in client-facing technology project–previous program or delivery management role focused on software development and systems integration. - Experience in various agile, waterfall, SDLC, hybrid methodologies and continuous integration. - High attention to detail and proven ability to manage and deliver on multiple, competing, and conflicting priorities simultaneously. - PMP, PRINCE2, Project+, or similar project management certifications Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Los Angeles, USA Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains.  We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.  As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering. The UnEco (or Unreal Ecosystem) team has an impact on a wide array of topics, including  audio, test automation, runtime performance, tooling, and CI/CD. As a Staff Software Engineer on the UnEco team, you’ll gain organizational alignment by building a strong engineering vision and offering creative solutions to technical problems. You will also serve as a mentor for your fellow engineers, helping guide their performance and finding growth opportunities delivering compelling player experiences. The ideal candidate in this role will bring substantial experience in both performance optimization and tooling, enabling them to be versatile across both partnering with game teams to deliver solutions to complex performance issues and provide central tooling solutions to help teams deliver faster and with more confidence. Responsibilities: Be hands-on in development, writing excellent code that sets a high standard for other engineers. Work with leadership on prioritization of work efforts and identifying opportunities for impact. Partner with game teams to diagnose issues and improve player-facing performance. Partner with infrastructure teams to analyze and drive recommendations around bandwidth optimization, server density, resource utilization, etc. Improve and optimize the developer experience, including improving cook and build times, editor load times, and understanding and fixing developer pain points. Lead the technical execution of multi-month to year-plus work efforts across the business unit, holding teams to established standards. Help teams navigate ambiguity and complexity by breaking down problems, identifying risks, and clearly communicating trade-offs. Work on a range of tech stacks including underlying infrastructure, build and test automation, release pipelines, and developer tooling for internal teams leveraging the Riot Unreal Ecosystem. Work with stakeholders across the organization to address their pain points and exceed their expectations for how optimization and performance improvements can be realized without sacrificing quality. Be a standard-bearer and role model of Riot values for your team and others. Be a force multiplier for your team. Mentor senior engineers on your team and enable them to deliver complex projects. Required Qualifications: 5+ years of software engineering experience Expertise with C++ Experience working with modern video game engines Experience working with large game teams Experience working with large code bases Experience debugging, profiling and optimizing complex projects Strong knowledge of common game and software design patterns Experience collaborating with teammates across multiple disciplines Experience shipping games across multiple platforms Experience with profiling tools like Unreal Insights or Pix Experience with tools engineering to support internal development Experience building and maintaining developer tools that improve engineering productivity and enable efficient software development across teams. Desired Qualifications: Experience with Unreal Engine 5 Experience building online games Experience with rendering in Unreal Engine titles For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: New York, New York, United States About the Role iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion. Responsibilities Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform. Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction. Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement. Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics. Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform. Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions. Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users. Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support. Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership. Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation. Qualifications 6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions Benefits This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications. The base salary range for the AVP role is $ 120,000 to $150,000 and the range for the VP role is $150,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Dublin Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We’re looking for a Director of Operations to lead the operational function supporting our growing global business. This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth. The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication). You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business. Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business. How you can make an impact: Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations. Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements. Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated. Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement. Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks. Let’s connect if you have: You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey You have a track record of designing processes and operating models that can scale with significant customer and transaction growth You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements You have experience working closely with Product, Engineering, Compliance and other cross-functional teams You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability. You have experience being a PCF-42 or a similar regulated position Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a Technical Solutions Manager to help advertisers and partners succeed with Reddit Ads in the United States. This individual contributor role brings strong hands-on troubleshooting skills and expertise in mobile app advertising, including app install campaigns and mobile measurement partners (MMPs). You’ll work with advertisers, agencies, partners, Sales, Product, Engineering, and other go-to-market teams to resolve technical issues, explain measurement outcomes, and turn customer feedback into useful product and process improvements. This role is expected to work from the office 1–2 days per week. Responsibilities: Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed Support feature testing and share clear findings and actionable feedback with Product and Engineering Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues Participate in a team on-call rotation for urgent technical issues Qualifications: 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role Hands-on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences. Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement. Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions. Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions. Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences Strong experience building effective working relationships with customers and cross-functional partners BA/BS Degree Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $132,600 — $185,600 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York, New York, United States About the Role iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform. Responsibilities Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products. Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value. Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement. Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions. Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics. Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth. Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms. Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience. Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams. Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning. Qualifications 10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools Benefits The base salary range for this role is $140,000 to $185,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Denver, CO, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: Fanatics Betting & Gaming (FBG) is hiring a Senior Analyst, Operations Automation to dig into the customer experience inside our AI agent conversations. Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path. Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one. This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week. Responsibilities: Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level. Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it. Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change. Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built. Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it. Find where customers get stuck Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it. Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss. Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number. Distinguish issues worth fixing from noise, and be candid about which is which. Compare the AI to how live agents handle it Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take. Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did. Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to. Point to the right fix Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity. Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior. Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested. Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them. Build the story Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask. Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through. Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager. Follow what you handed off through to delivery, then measure whether it did what you said it would. Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence. Partner and communicate Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land. Translate your analysis into clear language for technical and non-technical audiences alike. Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces. Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work. Required Qualifications: 2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role. Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query. Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it. Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions. Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication. Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote. Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on. Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap. Clear written and verbal communication. You can write a one-pager someone reads once and understands. High intellectual curiosity and an AI-first approach to your own work. Preferred Experience: Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production. Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling. Python or R for analysis beyond what SQL handles cleanly. Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts. Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system. Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry. Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design. Familiarity with knowledge base architecture and how content quality drives AI answer quality. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $86,000 — $115,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .