Location: Remote - US
About the Job:
At LaunchDarkly, our Product-Led Growth (PLG) motion is evolving rapidly. We are looking for an experienced, highly analytical, and strategic Senior Growth Marketing Analyst to help us decode the digital body language of our prospects and users.
In this role, you will leverage wide-ranging experience across GTM disciplines to help build, optimize, and scale our PLG engines. Reporting to the Principal Growth Marketer or Director of Growth Marketing, you will resolve complex data and operational issues requiring an in-depth evaluation of variable factors mapping user and account signals across channels, establishing the "next best action" for high-value leads, and optimizing conversion pathways. You will act with a high degree of independence to determine methods and procedures on new assignments, collaborating across Marketing, Product, RevOps, and Data engineering teams to drive function-impacting results.
Responsibilities:
Data & Signal Strategy
Audit, track, and categorize 1st-party, 3rd-party (e.g., 6sense, GitHub), and product/marketing signals across target contacts and enterprise accounts.
Evaluate variable factors and intangible data nuances to distinguish technical practitioner actions (e.g., SDK deployment) from broader enterprise intent (e.g., security evaluations).
Partner cross-functionally with Data Engineering and RevOps to clean, enrich, and continuously source high-intent signal data.
Feed signal combinations, recency, and frequency into predictive models to refine lead routing and account prioritization.
Activation Strategy
Use signal combinations to define the right "next best action" for accounts and individual users based on their segment, ICP fit, and stage (e.g., prospect vs. existing customer).
Map and trigger appropriate activation responses ranging from personalized marketing content to white-glove outreach from Product Advocates or automated handoffs to SDRs and Enterprise AEs.
Operational Motion & Cross-Functional Integration
Act as the primary business lead to cross-functionally implement, refine, and maintain activation workflows across Marketing, Product, Sales Ops, and Data teams.
Apply an understanding of the interrelationships between different disciplines to navigate complex cross-team dependencies and drive strategic alignment.
Help define and iterate on sales-facing tools (such as a "single pane of glass" interface) that surface product affinity, app usage, intent signals, and account fit to enable sales execution.
Maintain structured feedback loops with Product Advocates, SDRs, and sales reps to assess lead quality and continuously refine signal logic.
Conversion Rate Optimization (CRO) & Experimentation
Analyze and optimize conversion rates across the end-to-end flow—from initial signal capture to activation, handoff, and pipeline generation.
Independently design and run growth experiments (in-product onboarding adjustments, messaging, routing logic) to maximize engagement and move accounts through the buyer journey.
System Administration & Technical Tooling
Manage technical configuration, tracking setups, and ongoing maintenance for core data and analytics platforms (e.g., GA360/GA4, customer data platforms, product analytics).
Maintain rigorous data flow standards and proper tag/tracking setups across web properties, marketing tools, and product analytics environments.
Qualifications:
Experience: Minimum of 8–10 years of related experience in growth marketing, marketing analytics, revenue operations, or PLG strategy within a high-growth B2B SaaS environment.
Education: Bachelor’s degree in Business, Marketing, Data Analytics, Computer Science, or a related field (or equivalent practical experience).
Cross-Disciplinary Expertise: Deep understanding of B2B SaaS growth tactics, PLG motions, marketing technology stacks, and revenue analytics, with a proven ability to bridge Marketing, Sales Ops, Data, and Product management.
Independent Problem Solving: Proven track record of independently determining methods and procedures on complex, ambiguous assignments requiring evaluation of variable factors.
Technical: Hands-on proficiency with web analytics (GA360/GA4), product analytics (e.g., Amplitude, Mixpanel), CDPs, SQL, and CRM/automation platforms.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$136,500
- $187,660
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800
- $168,850
**
Zone 3:
All other US locations - $116,000
- $159,500*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Workplace: fully
We are searching for a knowledgeable and passionate
ELD Specialist
to join our team. In this essential role, you will use your expertise in Electronic Logging Devices (ELDs) and FMCSA compliance to support drivers, dispatchers, and fleet management. You’ll play a pivotal part in ensuring safe, efficient, and compliant transportation operations across our company.
Key Responsibilities for ELD Support and Compliance
Provide first-line technical support and troubleshooting for ELD hardware, software, and connectivity issues.
Train drivers, dispatchers, and team members on proper ELD usage, Hours of Service (HOS), and best practices for electronic log maintenance.
Monitor ELD data for compliance, identify exceptions, and generate necessary reports for safety audits and FMCSA mandates.
Communicate with drivers and fleet managers to resolve ELD-related questions promptly and professionally.
Document and escalate recurring issues to ELD vendors or internal IT for resolution.
Maintain up-to-date knowledge of federal and state ELD regulations, ensuring company practices are current and fully compliant.
Required Qualifications for an ELD Specialist
1+ year of hands-on experience with ELD systems or related technology in the trucking, logistics, or transportation industry.
Solid understanding of FMCSA ELD regulations and Hours of Service rules.
Strong troubleshooting skills and ability to guide end users through ELD problem-solving steps.
Excellent written and verbal communication skills.
Organized and detail-oriented, with a customer-focused approach to support.
Ability to manage multiple requests and prioritize tasks in a fast-paced environment.
Preferred Skills and ELD Technology Experience
Familiarity with major ELD vendors and telematics platforms
Experience preparing compliance and incident reports related to ELD usage.
Bi- or multilingual communication abilities are highly valued.
Previous training experience with adult learners preferred.
Comfortable working in hybrid, remote, or on-site transportation environments.
Performance Expectations and Desired Attributes
Deliver prompt, friendly, and knowledgeable ELD support to drivers and staff.
Contribute to continuous process improvements for ELD compliance and reporting.
Demonstrate adaptability and resourcefulness when addressing new technology or regulatory changes.
Champion safety, reliability, and compliance across the organization.
Why Join Our ELD Compliance Team?
Be a central part of a company committed to safety, innovation, and operational excellence.
Competitive salary, PTO, and career advancement opportunities in the trucking industry.
Supportive, team-oriented environment with ongoing ELD and compliance training.
Opportunity to make a measurable impact on the efficiency and compliance of our fleet operations.
If you are an ELD technology enthusiast with a passion for making compliance simple and effective for commercial drivers and teams, we welcome your application. Join us and drive smarter transportation solutions together!
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the spotlight as a Senior Project Manager and steer enterprise-level implementations that transform how world-class organizations learn. You will serve as the strategic bridge between Docebo and our high-profile clients, ensuring seamlessly delivered onboarding experiences and maximum platform value. Working alongside an innovative, fast-paced team, your leadership will directly shape our client relationships, influence PMO process improvements, and drive impactful business outcomes globally.
⚡ THE DAY-TO-DAY
- Lead the Charge: Own the end-to-end customer relationship for complex enterprise implementations, acting as the primary point of contact and defining key stakeholder escalation paths.
- Architect the Roadmap: Collaborate with internal and external teams to define project scope, establish goals, and maintain rigorous, detailed project plans from initial discovery to final delivery.
- Drive Momentum & KPIs: Monitor project progress, manage resource allocation, and present actionable status reports, issue resolutions, and success metrics to key executive stakeholders.
- Cross-Pollinate & Align: Work in lockstep with Product, Development, and Partner teams to track technical feature progress and oversee third-party onboarding alignment.
- Master the Communication Flow: Host engaging alignment meetings, establish robust communication plans, and clear blocking issues proactively to keep every project on schedule.
- Empower Long-Term Success: Monitor customer enablement activities to ensure client teams are fully equipped to expand their use of Docebo long after onboarding wraps up.
- Steer the Partner Ecosystem: Provide program oversight and internal coordination for partner-led services and partners delivering Docebo onboarding.
🧠 YOUR SUPERPOWERS
- Enterprise PM Mastery: 5+ years successfully executing end-to-end software implementation and deployment projects for external client accounts.
- Methodology Expertise: Deep understanding of project management frameworks, paired with a proven track record of implementing scalable PM tools and processes across enterprise organizations.
- Technical Communication Fluency: Exceptional ability to translate complex technical concepts and bridge gaps between technical execution teams and executive-level business audiences.
- Risk & Priority Management: Strong instinct for anticipating risks early, establishing swift mitigation strategies, and driving decisions under tight timelines.
- Tool & Tech Savvy: Hands-on experience navigating platforms like JIRA to manage schedules, track deliverables, and keep engineering teams aligned.
- Wanderlust Ready: Flexibility and willingness to travel up to 15% of the time to engage with clients face-to-face.
🌟 BONUS POINTS
- Domain Authority: Prior expertise navigating the LMS (Learning Management System) or HCM (Human Capital Management) landscape.
- Agile Startup Mindset: Previous success thriving in fast-scaling SaaS or early-stage technology environments.
- Team Builder: Passion for mentoring junior project managers and actively enhancing PMO standards and workflows.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: New York; United States
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a Legal Counsel to join Aave Labs and support our global business, with a particular focus on commercial matters, acquisitions and strategic transactions.
You’ll work closely with teams across the business to structure, negotiate and execute a broad range of commercial arrangements and transactions, including strategic partnerships, acquisitions, asset purchases and acqui-hires.
This role is well suited to someone with a strong corporate and commercial foundation who can navigate complex transactions, understand the commercial objectives behind them and provide practical, business-oriented legal advice in a fast-moving environment. This position offers global responsibilities, allowing you to work with diverse teams and navigate complex international legal landscapes.
How you can make an impact:
Draft, review and negotiate a broad range of commercial agreements, including strategic partnerships, technology and software agreements, integrations, vendor and service agreements
Partner closely with Business Development, Product and other teams to structure complex commercial arrangements and develop practical legal solutions that enable new partnerships and products
Support the negotiation and execution of strategic partnerships with financial institutions, fintechs, infrastructure providers and other participants across the digital asset ecosystem
Provide legal support throughout the lifecycle of partner integrations and strategic initiatives, from initial structuring and negotiation through implementation and launch
Advise teams across the business on contract interpretation, rights, obligations and commercial risk
Support acquisitions, asset purchases, acqui-hires and other strategic transactions from initial evaluation through signing and completion
Conduct and coordinate legal due diligence, identifying key risks and translating findings into clear, practical recommendations
Draft, review and negotiate transaction documentation, including NDAs, LOIs, term sheets, purchase agreements, IP transfer arrangements and other ancillary documents
Work closely with senior stakeholders and external counsel on transaction structuring, negotiation and execution
Advise on corporate, commercial and intellectual property considerations arising from strategic transactions
Support post-transaction matters, including the transfer and integration of contracts, intellectual property and other assets
Develop and improve commercial templates, contracting processes and legal playbooks to enable the business to move efficiently and at scale
Let’s connect if you have:
4+ years of experience as a practising lawyer, with a strong background in corporate and commercial law and experience handling complex transactions
Experience working in fintech, crypto or digital assets, with a strong understanding of the commercial and legal environment
Strong experience drafting and negotiating complex commercial agreements
Experience advising on acquisitions, corporate transactions and other complex commercial arrangements
Working knowledge of digital asset regulatory frameworks, including securities law issues and token classification, as they bear on deal structuring and diligence
Familiarity with DeFi protocols and on-chain/DAO governance structures, including where they arise as transaction counterparties or acquisition targets
Experience conducting legal due diligence and drafting and negotiating transaction documentation
Experience structuring transaction consideration involving tokens, as distinct from standard cash or equity consideration
Experience within a leading law firm and/or an in-house legal team within a technology or financial services environment
Strong commercial judgment and the ability to identify material legal risks and translate them into practical recommendations
Ability to operate autonomously, manage multiple workstreams and take ownership of transactions from start to finish
Excellent communication and interpersonal skills, with the confidence to work with senior internal and external stakeholders
Experience working across multiple jurisdictions and coordinating specialist external counsel where required
Preference is for this role to be based in New York, NY, and relocation assistance is available for the right candidate.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Hybrid, SP
Workplace: hybrid
About the position
We're looking for a QA Analyst to join our Quality team and help ensure the quality of Fanatee's mobile game portfolio. You'll work closely with developers, product, and design to catch issues before they reach our players, and help build a more efficient testing process as our games evolve.
What you’ll do
Execute manual and exploratory testing across our game portfolio, covering functional, regression and edge-case scenarios.
Identify, document and report bugs clearly, with reproduction steps, severity and impact, so the dev team can act fast.
Build and maintain test plans and checklists for critical game flows.
Support test automation efforts, contributing to scripts and coverage under guidance from senior QA.
Use AI-assisted QA tools (test case generation, log summarization, bug triage support) to speed up repetitive work, always validating results critically.
Track testing tasks and bugs in our project management tools (Jira/Azure DevOps), keeping status updated.
Collaborate directly with developers to clarify, prioritize and follow up on reported issues.
Test across different devices, OS versions and stores (iOS/Android) to catch platform-specific issues.
What you’ll need
Bachelor's degree in Computer Science, Information Systems, Engineering, or related fields (or equivalent practical experience) .
Understanding of software testing fundamentals (test cases, regression, exploratory testing).
Strong attention to detail, able to spot small, non-obvious inconsistencies in gameplay, UI or text.
Good organizational skills to manage multiple test cycles at once.
Programming knowledge (C#) with hands-on experience writing and maintaining automated tests. Not senior-level, but able to build test scripts independently, not just follow a script someone else wrote.
Nice to have
Experience with Unity or mobile game development.
Familiarity with AI-powered testing tools (test case generation, automated regression, visual QA).
Experience with test automation frameworks
Previous QA experience in mobile games or apps.
Comfortable reading English (docs, tools, error logs).
Proactive. Flags risks and suggests process improvements without being asked.
Comfortable with repetitive tasks without losing rigor or focus.
Collaborative, with strong communication skills to work closely with developers under tight release cycles.
Curious and adaptable, comfortable with fast-changing priorities typical of game development.
Genuine interest in mobile games.
Certification iSTQB
What We Offer
Beyond a vibrant and enjoyable work atmosphere, we offer:
Competitive compensation aligned with market standards
Flexible benefits
Health and dental insurance
Profit sharing
Career development opportunities and professional growth
While the role is primarily remote, our São Paulo office is available for those seeking a dedicated workspace. There, you’ll find a calm environment, a stocked fridge with snacks and drinks, and even a ping-pong table for a bit of fun. Come help shape the future whith our amazing team!
About Fanatee
Fanatee is a mobile gaming startup founded in 2013. Since then, our goal has been to enable people to play our games anytime, anywhere. We believe that quality is the key to success.Our creative processes are well planned and carefully detailed, and our talent lies in turning great ideas into great businesses: our games hit over 250M downloads worldwide. We believe that a diverse work environment contributes to an increasingly responsible society that values differences. Our dream allows us to do what we love the most: work with talented, passionate people and give them the opportunity to achieve goals as big as they can dream of.
If you want to share this ride with us and join a lightweight, fun and focused environment that breathes innovation and game culture, apply now!
Location: Toronto Headquarters
Workplace: OnSite
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
Great work happens in spaces designed for it. Wealthsimple's Workplace Operations team is responsible for delivering safe, functional, and welcoming environments for our people. We believe in unreasonable hospitality - going beyond what's expected, in ways big and small, to remove friction and create space for people to focus on what matters. As part of the team, you'll help shape how our office experience scales, creating a best-in-class workplace that enables our employees to do their best work and helps drive the business forward.
ABOUT THE ROLE
As Lead, Workplace Operations, you own the experience of the physical workplace itself: the systems, facilities, F&B, and workplace safety that every Wealthsimpler relies on, across every hub in Canada and the US. You set the roadmap and govern the standard for all of it, end to end. This is a hands-on operational role reporting to the Senior Manager, Real Estate Operations within People Operations, so you're the person people escalate to when there’s an operational issue with no playbook, and you’ll be trusted to make the call.
WHAT YOU’LL DO
- Own the annual workplace operations roadmap across all hubs, set priorities against department goals, and drive programs from planning through rollout. Act as the primary escalation point for operational issues where there is no established playbook.
- Run day-to-day workplace operations across building systems, facilities, F&B, and physical space, setting the service standard across hubs and ensuring issues are resolved quickly, consistently, and with a hospitality mindset.
- Own the maintenance and physical space lifecycle across all locations, including preventive maintenance, reactive repairs, capital planning, minor works, moves, and refurbishments. Ensure work is planned properly, business continuity is protected, and standards remain consistent regardless of who executes locally.
- Lead workplace vendor and contract management, including sourcing and vetting partners, RFPs, contract standards, SLAs, performance management, and escalation. Hold vendors accountable for cost, quality, and service.
- Own the workplace operating budget across all hubs, set the annual envelope, allocate spend across programs and sites, manage forecasting and approvals, and drive cost optimization while maintaining service standards.
- Own a visible, proactive workplace health and safety framework across all locations, keeping requirements, processes, and practices aligned with local regulations across Ontario, other provinces, and US states.
- Turn ticketing, utilization, occupancy, and service data into decisions that improve workplace operations and inform portfolio planning. Identify recurring bottlenecks, build scalable solutions, and take on team oversight as the function grows.
SKILLS YOU’LL BRING
- 6-8+ years in Workplace Operations, Facility Management, or Property Management, with real ownership of programs, budgets, and vendor relationships rather than just delivery support
- An activated vendor network: contractors, trades, facilities vendors you already know and trust, so you can move on day one - and you can speak to how you vet them and hold them to a high standard.
- Hands-on experience running minor works and moves from scope to completion - budgets, contractors, business continuity, and consistency of standard regardless of who’s executing locally, with real accountability for the result.
- Contract and RFP experience: you can turn a service need into a standard, run the RFP process end to end and negotiate the SLA yourself.
- A data-driven approach: you build the framework and the measurement to inform workplace decisions, and use good judgment to bring AI tools into the mix, speeding up reporting, spotting patterns, and driving faster solutions.
- Strong communicator, built for change. You take a rollout that could land as noise and turn it into a clear plan so people understand what's changing and why, not just that it happened.
- Working knowledge of Ontario's Occupational Health and Safety Act (OHSA), along with building code and fire safety requirements, with the judgement to keep a framework current as local requirements shift.
WHO YOU ARE
- High agency. You see a gap and close it, and you’d rather ask forgiveness than permission
- Comfortable with ambiguity and shifting priorities. You make great decisions without a perfect playbook and build the answers as you go.
- An instinct for hospitality. You notice the small things and don’t wait to be asked before fixing them.
- A builder. You’d rather design the scalable solution than patch around the same problem again. You take ownership of the outcome, not just your piece of the process.
- Steady under pressure. You take the hard thing, work through it calmly, and the people around you never feel the panic, just the resolution.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote - Brazil; Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, LATAM Carrier Relations.
About the job
Twilio is seeking an experienced and dynamic Director to spearhead our Carrier Relations team across Latin America. This role is pivotal in ensuring seamless communication services, driving a localized supply strategy, and fostering strategic partnerships with regional carriers. Working closely with cross-functional partners—such as Sales, Product, Commercial Legal, Regulatory— you will align market demand with local carrier capabilities to power Twilio’s growth in the region. The ideal candidate brings a robust background in telecommunications, deep expertise in LATAM regulatory environments, and a track record of building high-performing teams.
Responsibilities
In this role, you’ll:
Team Leadership:
Lead and mentor a team of carrier relations specialists across LATAM, fostering a collaborative, high-performance, and region-aware culture.
Sales Alignment & Demand Strategy:
Partner closely with Sales and Product teams to analyze market trends, understand customer demand, and co-develop country-specific supply strategies tailored to individual LATAM markets.
Carrier/Supply Partnerships & Negotiation:
Develop and maintain strong, strategic relationships with regional and local carriers and other suppliers to secure cost-effective solutions, expand coverage, and optimize service delivery.
Regulatory & Market Intelligence:
Navigate complex local telecommunications regulations and upcoming policy changes to proactively adapt Twilio's supply strategy and maintain strict compliance across all LATAM territories.
Performance & KPI Management:
Implement and monitor localized KPIs to assess supplier performance, route quality, and cost efficiency in alignment with regional business goals.
Operational Execution:
Act as an escalation point to resolve regional carrier/supplier service issues, minimizing operational disruption and maintaining high service reliability.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 10 years in the telecommunications services industry, with at least 5 years in a leadership role managing carrier relations.
Deep expertise in LATAM telecommunications markets, local carrier ecosystems, and regional regulatory environments.
Proven experience collaborating with Sales and Go-To-Market teams to align infrastructure/supply strategy with revenue demand.
Strong negotiation, influence, and communication skills in complex multi-country environments.
Data-driven, analytical approach to decision-making and route optimization.
Fluency in Spanish, English and Portuguese.
Desired:
Bachelor's degree in Telecommunications, Business Administration, or a related field (Master's degree preferred).
Familiarity with core communication protocols and standards (e.g., SS7, ISUP, MAP, SIP).
Location
This role will be remote, and based in Colombia or Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Mobile Engineer
to take ownership of the Mattermost mobile experience for teams working in defense, intelligence, and critical infrastructure. Our users operate in DDIL environments where connectivity may be disconnected, denied, intermittent, or limited, security is non-negotiable, and the software they depend on has to keep working.
Our mobile app is primarily React Native and TypeScript today, with native iOS and Android integrations. Your immediate focus will be making that experience more reliable and performant. Over time, you'll also help shape the next generation of our cross-platform mobile architecture.
You'll work hands-on across application and native layers, partner closely with platform and feature teams, work directly with customer-facing teams on field reports from constrained environments, and help raise the bar for how we observe, diagnose, and build mobile software.
Responsibilities
Reliability and Performance
Architect the app for DDIL and other constrained network environments
Improve data and functional reliability across connection lifecycle, synchronization, recovery, and failure scenarios
Own crash-free and release-health outcomes, using telemetry to proactively identify regressions and drive them through diagnosis to resolution
Profile and improve performance across startup, networking, storage, rendering, memory, and battery usage
Mobile Platform Ownership
Own critical iOS and Android integrations and the boundaries between native and cross-platform code
Maintain and evolve platform capabilities including push notifications, background execution, secure storage, app lifecycle, and real-time communications
Build within mobile distribution and device-management constraints, including App Store, enterprise and MDM deployment, AppConfig, and Intune MAM
Diagnose production issues from native traces, telemetry, device profiling, and sparse field logs
Make architecture recommendations that balance near-term delivery with the long-term direction of the mobile platform
Craft and Delivery
Mentor engineers on mobile architecture, reliability, performance, and platform best practices
Uphold security and compliance standards required by government and enterprise customers
Contribute to the open-source codebase
Use AI coding tools effectively, applying strong engineering judgment to increase output without compromising reliability or quality
What We Are Looking For
We care about what you've built and the problems you've solved — not how long you've been building. If you have strong outcomes to speak to in mobile engineering, we want to hear from you.
Required:
Deep expertise in iOS or Android development, with strong working knowledge of the other platform
Strong understanding of mobile architecture, platform SDKs, lifecycle constraints, and networking fundamentals
Experience building reliable mobile systems that behave predictably through unreliable connectivity, local state changes, synchronization, and recovery
Strong mobile performance profiling and production debugging skills on real devices
Experience using production data, crash metrics, and release-health signals to drive reliability improvements
Experience making architecture recommendations and owning technical outcomes
Ability and willingness to work across native and cross-platform codebases
AI fluency and experience using coding agents to increase engineering output while applying judgment to ensure reliable outcomes
Preferred:
Experience with React Native and TypeScript
Experience with mobile persistence, synchronization, or offline-capable systems
Experience with real-time communications or platform media frameworks such as WebRTC, CallKit, or Android audio APIs
Experience with enterprise mobile distribution, MDM, AppConfig, or Intune MAM
Experience building mobile software for security-sensitive, regulated, or operationally constrained environments
Open-source contributions
Why Mattermost
Mission-driven work:
Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture:
Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment:
We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership:
Ship and own complex software across the full stack with real accountability for what you build
Open source at the core:
Be part of a vibrant developer community shaping the future of secure collaboration
Target Salary Range: $165,000 – $215,000
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered.
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Why PlayStation? Why San Diego Studio?
We are the team behind MLB The Show, a critically acclaimed AAA sports franchise developed for PlayStation, Xbox, and Nintendo platforms. Our focus is on delivering innovative, high-quality gaming experiences – and we’re looking for a Sr Programmer to help build, package, and ship the game on every platform we support.
The ideal candidate possesses strong problem-solving abilities, sharp attention to detail, and thrives both independently and in collaborative, cross-functional teams. They are a versatile generalist who is as comfortable owning a build and data-packaging pipeline as they are bringing the engine up on new hardware or diving into low-level systems to track down a crash or reclaim memory. They enjoy the planning side of the work: scoping infrastructure changes, sequencing a platform or SDK migration so the team is never blocked, and modernizing tools and systems that have grown over many years. Not only does this person have a strong understanding of how large codebases are built, shipped, and maintained, they are also comfortable with the system-level aspects of the target hardware they’re working on when transitioning to new platforms.
Key Responsibilities:
• Develop, optimize, and maintain the cross-platform build and data-packaging pipeline that turns our game into shippable products across all our supported platforms, current and future.
• Bring the engine up on new platforms and drive platform SDK upgrades, resolving the low-level and system-level issues that come with them (toolchains, file systems, memory and address-space behavior, boot and packaging requirements).
• Identify and resolve crashes, out-of-memory conditions, and stability issues across a broad range of hardware, from high-end consoles to memory-constrained mobile devices.
• Build, package, harden, and release our mobile (Android and iOS) products, and keep the associated build automation healthy.
• Own and evolve the studio’s internal tools – data packaging, memory tracking, metrics and profiling – that the wider team relies on every day.
• Plan and lead the modernization of long-lived build systems, toolchains, and infrastructure.
• Manage branch integration and keep builds flowing across mainline, staging, production, and patch branches in collaboration with engineering, QA, and production teams.
Required Qualifications
:
• Bachelor’s degree in computer science, mathematics, or a related technical field or equivalent.
• 5+ years of experience programming in C++ with a focus on performance-critical and system level application.
• Strong experience with development and release of one or more AAA titles.
• Demonstrated ability to work effectively across many unfamiliar systems rather than within a single specialty.
• Strong debugging and problem-solving skills on hard, intermittent, and low-level issues (memory management, crashes, toolchain and SDK behavior).
• Experience with build systems, packaging and deployment pipelines, and build automation (e.g. Jenkins, MSBuild, gradle, and shell/batch scripting).
• Comfort at a low level: memory management, pointers and address spaces, compiler and linker flags, and optimization behavior.
• Hands-on experience with Visual Studio, Perforce, and other standard development tools.
• Working proficiency in C# for tools and pipeline development.
Preferred Qualifications
:
• Experience developing and shipping on console platforms (PlayStation, Xbox, and/or Nintendo Switch), including platform SDKs and certification/packaging requirements.
• Experience shipping mobile titles (Android/iOS): NDK, app-bundle and store submission, code obfuscation and app hardening, and crash reporting.
• Experience developing internal developer tools with graphical front-ends (e.g. C#/WinForms).
• Familiarity with scripting languages like Python is a plus.
• Exposure to graphics/rendering concepts, in particular how rendering features fit within platform memory and performance budgets (desired but not required).
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$138,700
—
$208,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
Workplace: Remote
As ClickHouse scales, we're building the technology and operating foundation Finance needs to continue to enable our rapid growth. As part of that work, we're standing up a dedicated Travel & Expense (T&E) function and are looking for a Senior Expense Specialist responsible for maturing the current processes and day-to-day operational excellence.
WHAT YOU'LL DO:
Audit, Compliance & Risk
- Own expense audit end-to-end
- Build and maintain the SOX-ready control environment for T&E, including documentation, testing support, and sign-off readiness.
- Track and reduce policy non-compliance, turning an untracked risk into a measured, managed one.
Global Policy & Program Ownership
- Enforce one global, regionally compliant T&E policy — including EOR employees — to reduce local tax and audit exposure.
- Centrally administer and optimize the ClickHouse Expense tool, Corporate Card program and system integrations to the HRIS and ERP systems.
Reimbursement & Employee Experience
- Cut international reimbursement cycle time from ~30 days to ~7 through automated routing and clear SLAs.
- Reduce the time employees spend per claim through better tooling, clearer policy, and self-service support.
- Be the primary point of contact for T&E questions, escalations, and edge cases — approval flow issues, policy setup, and offboarding coordination with the People team
Reporting, Enablement & Change Management
- Build spend dashboards, KPI tracking, and executive reporting where none exists today.
- Deliver role-based training and a global T&E champion network, and lead structured change management (ADKAR or similar) to drive adoption of new policy and tools.
- Partner with Accounting to complete the handoff of remaining T&E responsibilities.
WHAT YOU BRING ALONG:
- 4+ years of experience in travel & expense, accounts payable, or finance operations, ideally at a high-growth or Cloud software company with a distributed, multi-entity employee base.
- Hands-on ownership of Expensify, Ramp (or a comparable card/expense platform), and NetSuite integrations — you know what breaks in these systems and how to fix it at the root, not just route the ticket.
- Working knowledge of SOX controls and audit readiness for expense and card programs; experience building or maintaining automated fraud detection a plus.
- Comfort designing policy for a global, multi-entity, multi-employment-type workforce (FTE and EOR, including platforms like Deel), and translating that policy into system configuration.
- A track record of building reporting and KPI visibility from scratch — you don't wait for a dashboard to be handed to you, you build it.
- Experience running training and change management for a process or tool rollout (ADKAR or similar frameworks a plus).
- Ownership mentality: you see a broken process and fix the root cause, not just the ticket in front of you.
- Independence: you troubleshoot issues, ask clarifying questions, and propose solutions rather than escalating every ambiguity.
- Curiosity: you ask why a process exists before you automate it, and you're a lifelong learner when it comes to new systems.
- Follow-through: you see initiatives through to full adoption, not just launch.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions.
You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects."
This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time.
You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey.
Responsibilities:
Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products.
Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support.
Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time
Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready
Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes.
Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room.
Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations.
Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency, using data to continuously optimize the motion.
Channel customer insights back to Product, Support, and Security teams, serving as voice of the customer so that repeat deployment blockers get solved once.
You may be a good fit if you have:
5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs.
Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises.
Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call.
Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth.
Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist.
You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working.
Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it.
Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale.
Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously.
Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders.
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design integrations grounded in real healthcare workflows. Translate customer requirements into clear recommendations on interfaces, data flows, and EHR configuration. Identify assumptions, tradeoffs, and limitations so engineering teams have an actionable implementation plan.
- Resolve customer-specific EHR complexity. Understand how each organization configures and operates its EHR, including scheduling rules, patient identity, permissions, and workflow dependencies. Work with customer analysts, vendor teams, and Sierra engineers to investigate unexpected behavior and resolve integration blockers.
- Guide integration readiness through go-live. Define customer setup requirements, dependencies, and validation criteria. Guide EHR and IT teams through application registration, access provisioning, environment setup, and workflow testing, partnering with engineers to verify that integrations behave as intended.
- Bring EHR expertise to customer discovery. Partner with Sales, Sales Engineering, and Agent Development to assess feasibility, explain integration requirements, and scope achievable projects. Make clear what Sierra supports today and what requires additional configuration or development.
- Shape Sierra’s healthcare integration roadmap. Evaluate vendor capabilities, integration programs, and emerging customer needs. Recommend where to invest, distinguishing reusable platform capabilities from customer-specific configuration and implementation work.
- Make each implementation easier than the last. Turn deployment experience into reference designs, implementation guides, and internal training. Help teams apply proven approaches and recognize when a customer’s requirements call for a different design.
WHAT YOU'LL BRING
- 5+ years of experience in healthcare interoperability or EHR implementation, with direct responsibility for designing or delivering integrations at an EHR vendor, health system, healthcare technology company, or implementation consultancy.
- Deep expertise in at least one major EHR ecosystem, such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, or similar systems. You understand its integration options, configuration model, and implementation processes, and can investigate unfamiliar capabilities independently.
- Practical knowledge of patient-access workflows, such as scheduling, registration, or referral management. You can explain how operational rules and customer configuration affect what an integration can do.
- Technical fluency in healthcare integrations. You can read API documentation, interpret requests and responses, and troubleshoot data and configuration issues. You have hands-on experience with relevant approaches such as FHIR, HL7v2, vendor APIs, or file-based exchange, and can explain when to use them.
- A track record of taking third-party integrations through deployment. You have worked through application registration, authentication and permissions, test and production environments, workflow validation, and go-live dependencies.
- Clear communication and independent judgment. You can lead discovery with EHR analysts and operational teams, turn incomplete information into an implementation plan, and explain recommendations to software engineers and business stakeholders. You know when to validate an assumption before committing to an approach.
EVEN BETTER...
- Epic certifications in areas such as Bridges, Cadence, Prelude, or Interconnect, or comparable expertise in another EHR ecosystem.
- Experience across multiple EHR vendors or health systems, particularly integrating third-party products into patient-access or contact-center workflows.
- Experience using SQL, scripts, or code to investigate integration issues, or working with teams building AI agents for healthcare.
- Hands-on software development experience, including building or extending integrations with EHRs or other healthcare systems.
- Comfortable contributing directly to integration code, including implementing API calls, troubleshooting failures, and writing tests. Experience with TypeScript, Go, or Python is a plus.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Lead and own the Group Internal Audit function for Capital.com, providing independent, risk-based assurance across all regulated entities, business lines, and geographic markets. The Group Head of Internal Audit is responsible for setting the strategic direction of the audit function, designing and operating a hybrid audit framework, and providing the Group Board, Audit Committee, and senior leadership with timely, credible assurance on the adequacy and effectiveness of governance, risk management, and internal controls across the group.
The role has an unconditional duty to escalate material control failures, significant audit findings, and regulatory concerns directly to the Group Audit Committee, independent of any instruction from executive management or any group function.
The role operates at the intersection of group governance and local regulatory accountability, requiring both strategic thinking and deep knowledge of multi-jurisdictional financial services regulation. The postholder works in close coordination with the Global Head of Compliance and other key stakeholders to ensure alignment between audit and compliance risk assessments, while maintaining the independence required of an effective third-line function.
Responsabilities
Strategic Leadership
Develop and own the multi-year internal audit strategy aligned to group growth plans, regulatory expectations across all six entities, and the evolving risk landscape of a digital CFD and trading business.
Build and lead a high-performing, independent internal audit function capable of providing credible assurance across a complex, multi-jurisdictional group.
Act as a trusted adviser to the Group Board, Audit Committee, and CEO on control environment quality, emerging risks, and regulatory developments with audit implications.
Audit Planning and Delivery
Develop, maintain, and execute the annual group audit plan, covering all entities, material business processes, technology infrastructure, regulated activities, and outsourced functions.
Lead and oversee audit fieldwork and reporting across operations, trading systems, technology and cyber, AML/KYC, financial crime, market abuse surveillance, conduct risk, Consumer Duty (UK), product governance, third-party and outsourcing arrangements, model risk, and financial controls.
Assess the adequacy and effectiveness of internal controls, identify control weaknesses and gaps, and provide actionable, proportionate recommendations.
Ensure audit reports are clear, accurate, evidence-based, and issued within agreed timescales.
Issue Management and Follow-Up
Maintain a group-wide audit issue log, tracking the status of all open findings across entities, escalating overdue or high-risk items to the Audit Committee as appropriate.
Challenge and validate management remediation responses and closure evidence to ensure issues are genuinely resolved rather than administratively closed.
Regulatory and Governance Alignment
Ensure the audit programme addresses the regulatory expectations of all relevant regulators: FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), SCA (UAE), and CNMV (Spain).
Provide independent assurance on material business change programmes, new product launches, strategic outsourcing decisions, and regulatory change implementation across the group.
Liaise constructively with external auditors and regulators, coordinating audit coverage where appropriate and providing regulators with access to audit documentation as required.
Requirements
Significant internal audit leadership experience within a multi-jurisdictional financial services group, broker, or investment firm — ideally including FCA-regulated and CySEC-regulated entities.
Strong working knowledge of FCA requirements for investment firms (MIFIDPRU, SYSC, COBS, PROD, DISP, AML/CTF, Consumer Duty) and familiarity with CySEC, ASIC, and other regulatory frameworks relevant to Capital.com's operational footprint.
Proven experience designing and operating a hybrid or co-sourced internal audit model at group level, including methodology ownership, panel governance, and quality assurance of specialist providers.
Experience auditing trading platforms, CFD or derivative products, technology infrastructure, financial crime controls, AML/KYC processes, and outsourced services.
Demonstrated ability to build and sustain productive relationships with Boards, Audit Committees, and senior management while maintaining audit independence.
Track record of preparing clear, compelling assurance opinions and presenting findings at Board and Audit Committee level.
Experience managing or developing an internal audit team across multiple locations or entities.
Qualifications
Professional audit qualification (CIA, ACCA, ACA, CISA, CPA or equivalent) — CIA strongly preferred.
IIA membership or equivalent professional body membership.
Strong knowledge of the IIA International Professional Practices Framework (IPPF) and its application in a multi-jurisdiction financial services context.
Familiarity with UK SMCR and equivalent senior manager/controlled function regimes across relevant jurisdictions.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry's SDKs instrument dozens of platforms and our ingest pipeline takes in billions of events every day. The Telemetry Experience team owns what happens next: the product surfaces and APIs where that telemetry turns into something a developer can actually debug with.
As a Senior Software Engineer on Telemetry Experience, you'll own that experience across the sentry.io http://sentry.io product - Python/Django and Postgres on the backend, React and TypeScript on the frontend. You'll work upstream with our SDK teams on what gets sent and with our ingest teams on how it arrives, then own the part customers actually touch: the APIs, the workflows, and the interfaces where it all lands. Your job is to make that feel native to every developer who uses it, whether they ship a backend service, a mobile app, or a game.
IN THIS ROLE YOU WILL
- Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move
- Work across the full stack of the Sentry monolith. React and TypeScript in the browser, Django and Postgres behind the API. Most projects here touch both, and the interesting decisions live at the seam
- Partner closely with SDK and ingest teams. Telemetry arrives exactly as the SDKs send it and as the pipeline shapes it. You'll shape those contracts together with the engineers who own them, rather than working around what shows up
- Collaborate daily with product managers, designers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts
YOU’LL LOVE THIS JOB IF YOU
- You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec
- You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them
- You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need
- You communicate well in writing. Working across SDK teams, ingest teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work
- You like being full-stack. You don't need a handoff to change an API and the component that calls it, and you enjoy holding the whole path from event payload to rendered pixel in your head
QUALIFICATIONS
- 5+ years of professional experience building and shipping full-stack web applications
- Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine
- A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you
- Excellent written and spoken English communication skills
- Experience leveraging AI-powered development tools to enhance productivity and code quality
BONUS POINTS
- Familiarity with the application monitoring and observability space
- Experience building developer-facing products, SDKs, or public APIs
- Experience with high-volume data stores or streaming systems (ClickHouse, Kafka)
- A track record of contributing to open-source projects
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Dubai
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are looking for a Solutions Consultant to support the development of the EMEA region by providing technical expertise and experience to the team, customers, and partners. In this role you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.The role is based in Dubai.Responsibilities:Customer Oriented:Conduct key customer meetings with Sales Executives, offering technical expertise and support on product roadmap.Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.Assist in the production of RFPs and other proposals to clients.Design and deliver high-quality technical Proof of Concepts for prospective customers.Represent products to customers and at field events such as conferences, summits, seminars, etc. Partner Oriented:Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.Assist partners in defining sales strategies based on product specifics and capabilities.Company and Team-Oriented:Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.Participate in defining deal-win strategies and region development strategies.Present technical and business aspects of proposed solutions to a C-Level audience.Requirements:Bachelor's degree in a related field.Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.Technical depth to respond to all functional and technical elements of RFIs/RFPs.Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.Proven success in conveying customer requirements to Product Management teams.Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.Willingness to travel as needed to meet with clients and attend industry events.Fluent English.Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).Will be a plus:Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Belgrade, Serbia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Role Purpose
As Audit & Compliance Manager, Europe, you will be the primary owner of audit readiness and tax regulatory compliance across all Europe entities. You will set the standard, structure and cadence for how the region prepares for and manages statutory audits, global group audits, and tax authority engagement — working through the local reporting teams and external accountants who handle data preparation, review and submission, rather than performing that work yourself. Your role is to define how things get done, ensure consistent quality across every market, and be the region's face in front of auditors and tax authorities.
What Makes This Role Different:
Build, don't just maintain.
You're stepping into a newly created position with a mandate to design the region's audit and compliance approach from the ground up — not inherit a fixed process.
Full regional ownership.
This role spans the entire Europe region.
High visibility, real stakes.
You'll be the direct point of contact with external auditors and tax authorities on some of the company's most sensitive matters, with senior leadership relying on your judgment.
A technology-forward environment.
The business is actively investing in automation, AI and dashboarding to modernize reporting — you'll be expected to bring ideas here, not just adopt what's handed to you.
Cross-functional reach.
You'll work closely with the Tax, Transfer Pricing and Legal teams, and directly with hub-entity finance teams, on issues spanning VAT, customer transactions and company-wide reviews.
What You'll Do:
1. Statutory & Global Audit Leadership
Audit Lifecycle Ownership:
Lead the end-to-end process for local statutory audits and global group audits across all 23 countries — planning, coordinating PBC (Provided by Client) lists, and driving on-time sign-off.
External Auditor Relationship:
Act as the primary regional point of contact for audit firms, owning timelines and resolution of open items.
Consolidation Alignment:
Ensure local statutory filings align with Global/Group reporting timelines (IFRS/US GAAP/local GAAP) for a seamless audit process.
Pre-Audit Structuring:
Work with local teams ahead of each audit cycle to define what needs to be prepared and how — so the region walks into every audit with a consistent, proactive structure rather than reacting to auditor requests.
2. Tax Governance & Regulatory Compliance
Filing Oversight:
Ensure accurate, on-time submission across VAT, Withholding Tax (WHT), Corporate Income Tax, and country-specific statistical and national bank reporting — delivered through local reporting teams and external accountants, with you owning quality and timeliness.
Tax Team Liaison:
Standardize and oversee submission of supporting data to the central Tax team; ensure schedules provided for assessments are reconciled and audit-ready.
Notice & Assessment Management:
Proactively manage tax notices and audits, coordinating evidence-gathering and working with the Tax team to ensure timely, well-supported responses.
Corporate Secretarial Support:
Oversee annual filings and coordinate with Legal on board meeting minutes (financial aspects) and other local regulatory requirements.
3. Process Improvement & Digital Transformation
Root Cause Analysis:
Identify recurring audit adjustments or tax queries and implement structural fixes to eliminate them at the source.
Internal Controls:
Strengthen the control environment across the region to minimize audit findings.
Technology & Automation:
Identify and champion tools — including AI and dashboarding — to reduce manual work and increase consistency across the region's reporting.
What We're Looking For:
Mindset & Soft Skills (critical to this role)
A challenger, not a process-follower — someone who questions how things are done today and proposes a better way, rather than simply executing an existing playbook.
Comfortable operating in a fast-moving, high-volume, occasionally chaotic environment, and energized rather than fatigued by it.
Strong communicator and team player who can build trust quickly across Tax, Legal, Transfer Pricing and local finance teams.
Strategic mindset with the ability to zoom out across markets while staying close enough to the detail to be credible with auditors and tax authorities.
Experience & Technical Skills
Currently operating at Manager level (or equivalent) within an audit firm or a multinational's in-house compliance/audit function — this is not a developmental hire.
10–12+ years of post-qualification experience, with hands-on exposure to multi-country compliance in Europe.
Chartered Accountant (CA), CPA, or ACCA qualification.
Solid working knowledge of IFRS, European tax regulations, and Transfer Pricing fundamentals.
Advanced proficiency with Tier-1 ERP systems (SAP, Oracle, or NetSuite).
Fluent English, written and spoken — required given daily interaction with regional and global stakeholders.
Strong project management and negotiation skills, with the ability to work confidently across time zones and cultures.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
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