Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track account metrics and take the initiative to rectify/enhance on the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
Proven work experience as a, Account Manager, Sales Account Manager or similar role
Problem solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
Extensive, accurate product knowledge.
Location: Charlotte, North Carolina Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Yerevan, Armenia
Description
Digitain is looking for a self-motivated and detail oriented professional Financial Accounting Specialist to fill the vacancy.
Responsibilities
Creating and submitting bookkeeping entries and reports
Checking orders and import packages
Checking balance codes circulation
Checking the Payment system statements
Checking cash costs
Control, classification of receivables
Ensuring accurate accounting of financial means, timely reflection of financial movements from and into the bank accounts, accurate recording of journal entries
Identification of software issues of the 1C system, elaboration of technical specifications
Testing of programmatic issues
Fulfillment of other assignments by immediate supervisor
Requirements
Higher education in economics
3 years of experience in accounting or finance
Knowledge of Armenian Software,1C, E-invoicing, and other related accounting software
Knowledge of Armenian, Russian, and English languages
Good knowledge of tax code of RA
Good knowledge of Microsoft Office
Ability to interpret and analyze financial statements and periodicals
Detail oriented, analytical, and excellent communication skills
Able to thrive in a deadline-driven environment
Location: Orem, UT 84058
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Provo, UT 84606
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Chattanooga, Tennessee Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
What we offer:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
We are looking for a Shuffler to work in Live Casino Studio. We are looking for a detail-oriented and enthusiastic individual who is ready to join our professional team. The candidate will be responsible for managing all playing cards and game-related equipment.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
Responsibilities
Shuffle cards in the shuffling area according to operating procedures
Shuffle and change cards on live casino tables when necessary
Keep in order and be in charge of the shuffling area and game-related equipment
Perform other duties as assigned
Requirements
Attention to detail
Ability to work on a flexible schedule
Good working communication skills
Strong organizational abilities
No previous job experience required
Benefits
Free taxi (only for evening and night shifts)
One-shot bonuses in case of childbirth marriage
Gym membership discount
Free of charge, coffee/tea, ice cream
3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment)
Team building
Free of charge professional books
Free subscriptions (Linkedin Learning, Pluralsight, etc.)
Referral Program with financial reward
Location: Yerevan, Armenia
Description:
We are looking for a Head of Digital Marketing Department to join our team.
The ideal candidate will have a strong digital marketing background, a strategic mindset, and excellent leadership skills. You’ll collaborate with cross-functional teams to ensure optimal performance and data-driven decision-making.
Responsibilities:
Develop and implement digital marketing strategies to ensure user engagement, and maintain engagement across the Company’s digital platforms, including paid media, SEO, social media, content marketing, etc.
Define monthly/quarterly content promotion strategies, approve action plans, and monitor their execution across social platforms by introducing engaging content and campaigns that will increase brand awareness and customer engagement
Oversee the planning, execution, and improvement of paid media campaigns (PPC, display, social advertising) to ensure maximum ROI and customer engagement
Develop and monitor SEO strategies to increase organic traffic, and improve search rankings via effective keyword research and link-building
Analyze campaign performance, user behavior, and campaign effectiveness using Google Analytics, other data management platforms, and analytics tools
Plan annual, quarterly, and monthly budgets for paid advertising campaigns
Provide annual, quarterly, and monthly performance reports, define and measure KPIs
Collaborate with relevant units within the Company to increase customer satisfaction through a common strategy
Constantly monitor emerging trends, technologies, and tools in digital marketing. Implement innovative strategies to stay ahead of competitors and accelerate growth
Supervise and coordinate the department's activity
Delegate tasks and supervise their implementation according to the deadlines established. Provide guidance, mentoring, and performance evaluation to ensure efficient execution of objectives
Organize and monitor the onboarding process of new hires
Ensure all digital marketing activities comply with the RA Law on Advertising, as well as other legislative and regulatory requirements related to the field
Perform other functions assigned by the immediate supervisor and arising from the duties of the position
Requirements:
Master’s degree in Marketing, Digital technologies, or a relevant field
Proven work experience as a Digital marketing unit manager
Demonstrable experience in designing and implementing successful digital marketing campaigns
Proficient in MS Office (particularly Excel) and data manipulation
Excellent knowledge of English and Russian languages
Strong understanding of how all current digital marketing channels function
Solid knowledge of online marketing tools and best practices
Hands-on experience with SEO/SEM, programmatic media-buying, and CRM software
Familiarity with web design
Experience in data analysis and reporting
Excellent analytical and project management skills
Strong team management and communication (written and verbal) skills
Analytical thinking with strong math skills
Good time management skills, including prioritizing, scheduling, and adapting as necessary
Ability to work on multiple projects with different objectives simultaneously
The ability to think strategically and develop innovative marketing strategies
Location: Yerevan, Armenia
Description
According to the company’s business priorities, study the tax systems of new countries and the corporate requirements for establishing a company in those jurisdictions. Maintain internal accounting records for international entities and compare them with the reports prepared by local accountants in each country. Organize the restructuring and reorganization processes of the Group’s companies.
Responsibilities
Study the tax systems of new countries and the corporate requirements for establishing a company, based on the company’s business priorities
Identify reputable tax, accounting, and corporate service providers in new countries, preferably those with experience in the gaming industry when relevant
Analyze the tax advice received
In cooperation with local lawyers, accountants, and consultants, coordinate the company formation process
Maintain internal accounting records for international entities and reconcile them with the reports prepared by local accountants. Support external audits
Provide necessary information to local consultants and ensure proper compliance of international entities with local corporate, accounting, and tax obligations, including submission of reports
Ensure compliance with transfer pricing regulations among international group entities
Organize restructuring and reorganization processes within the Group
Perform other functions assigned by the direct supervisor that arise from job responsibilities
Requirements
Graduate Degree/ master’s degree in accounting, Finance, Economics or Technical field
At least 3 years of experience in accounting or audit organizations or relevant fields will be considered an advantage
Excellent knowledge of Armenian, English and Russian
Good knowledge of the Accounting and Financial Standards
Proficiency in Microsoft Office
Ability to work effectively under pressure and meet established goals and objectives within the specified deadline while always maintaining quality
Proactive, self-motivated, and able to work effectively in a team
Mathematical and analytical thinking
Planning skills
Research skills (especially in tax and finance)
Ability to set priorities and perform tasks accordingly
Attention to detail
Excellent communication and negotiation skills
Location: Yerevan, Armenia
Description:
Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit. The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns. As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems.
The job is shift based and includes morning, evening and night shifts (is a must).
Responsibilities:
Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
Automate daily routines production monitoring tasks
Develop and produce production services guides
Prioritize workload, providing timely and accurate resolutions
Setup internal and external monitoring for production system
Requirements:
At least one-year professional experience in IT Monitoring
Experience in iGaming sphere will be considered as a plus
Knowledge of Windows and Linux OS
Knowledge of Virtualization (ESXI, Hyper-V) will be considered as a plus
Knowledge of web servers such as IIS, Apache or Nginx
Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK)
Knowledge of Docker and Kubernetes containerized system will be considered as a plus
Knowledge one of scripting languages, PowerShell, Bash, Python will be considered as a plus
Fast reaction
Prioritization and multi-tasking
Team player
Time management
Written and verbal communication skills
Location: Yerevan, Armenia
Description
Incident Management
is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place.
Now we welcome an
Incident Management Specialist
to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for.
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Receive and process incident tickets and service requests from company staff and worldwide partners
As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department
Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements
Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process
Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners
Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements
Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services
Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours
Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff
Other duties as assigned by the immediate supervisor
Requirements
Undergraduate Degree in IT / Management will be a plus
Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel
Good knowledge of MS Office
Experience in the iGaming industry is a plus
Knowledge of Atlassian Jira or other similar software will be considered as a plus
Ability to work with shifts is a must
Reporting and analytical skills
Hardworking, initiative and flexible personality with the ability to prioritize and multi-task
Location: Yerevan, Armenia
Description
We are looking for a Receptionist who will manage our front desk daily, perform a variety of administrative and clerical tasks.
Responsibilities
Organize and coordinate the administrative operations of the relevant office space/floor assigned
Regulation of heating/cooling systems and air-conditioning to support the average office temperature
Supervise daily cleaning according to set-up standards and in compliance with daily and regular cleaning schedules
Undertake material responsibility for the furniture and assets at the office space/floor assigned, organize material responsibility and corresponding documentation for relevant employees
Ensure the availability of a minimum stock for office supplies and stationery, and organize the distribution of supplies as per requests and needs
Provide proper supplies and stocks of office tea and coffee in the kitchen
Organize meeting rooms according to setup standards
Work with invoices
Prepare and submit weekly, monthly, and other reports
Provide basic first aid support to employees when necessary and keep records of such incidents
Other verbal or written tasks assigned by the management and/or line manager
Requirements
Bachelor degree
Advanced user of Microsoft Office
Reporting and analytical skills
Communication skills
Ability to perform multiple tasks
Time management skills
Ability to handle stressful situations
Customer-oriented
Fluent knowledge of Armenian, Russian, and English languages
Knowledge of 1C or E-invoicing programs is highly desirable
Location: Charlotte, North Carolina Area
Workplace: hybrid
IDT’s Retail division is looking for a Sales Representative / Retail Account Manager (RAM).
IDT is a leading communications and financial services company looking for enthusiastic and energetic Sales Representatives / RAMs. In this role, you will be responsible for sales of specified telecom and financial services products in an assigned geographical territory.
RAMs develops a weekly cycle to sell IDT Retail products into retail via a designated route established by his/her Regional Sales Manager. RAMs also visit and contact retail stores on a regular basis to take and fulfill orders and ensure customer satisfaction.
In this role, you will:
Open new retail doors and services existing
accounts.
Handle
all sales, collections, and card inventory using IDT's accounting system.
We expect you to:
Be a people person and a great
communicator.
Have
a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
Excel in a fast-paced entrepreneurial
environment.
Have
a basic knowledge of MS Office.
Bonus points for:
No sales background is required but a plus if you
do.
Bilingual
English/Spanish is highly preferred.
We offer you:
Salary +
commissions.
Mileage
reimbursement.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including but not limited to, medical, dental, and vision plans, life insurance, tuition reimbursement, employee referral program, paid time off, and a 401k plan with employer contributions.
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Location: Throughout US
Workplace: hybrid
WE ARE LOOKING TO FILL POSITIONS IN THE NEW YORK METROPOLITAN AREA, Los Angeles Ca, San Francisco Bay area, Atlanta Georgia, Houston Texas, Seattle, Washington, and Chicago, Illinois.
IDT is looking for an experienced Direct Sales Representative. Bilingual professionals with fluency in both English and Spanish are preferred. The Sales Representative's role is to sell the company’s products and services to retail stores in his/her assigned territory. He/she will open new accounts, service existing accounts, obtain and fulfill orders, and ensure customer satisfaction by visiting these retail stores on a regular basis.
Responsibilities
Outside Sales Representative of Prepaid Telecom Products (phone cards), Money Transfer, Wireless Services
POS and Merchant processing
Open New Retail Doors and Service Existing Accounts
Achieve Increasing Sales Revenue Quotas Over Time
Serve as the lead point of contact for all customer needs
Build and maintain new existing accounts
Create and drive strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Requirements
Proven work experience as a Sales Representative, Account Executive, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Individual Must be Prepared to Go Door-to-Door Visiting Customers
Basic Computer Skills –Comfortable Using Tablet and Bluetooth Equipment
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Proven ability to juggle and sell multiple products at a time, while maintaining sharp attention to detail
About us:
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a Project Manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location:
This role will be based remotely in the AMERICAs and/or EMEA regions.
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintain daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identifying custom engineering requests that are not part of an existing business contract
Advocating the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Portland, Oregon
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Barcelona, Spain; Athens, Greece; Romania; Germany; France; United Kingdom; Ireland; Italy
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Overview
The German Translator role focuses on delivering high-quality translations across various content types using standard CAT tools and adhering strictly to client-specific guidelines and processes. It involves continuous quality improvement through feedback, training, and collaboration, while meeting key performance indicators in productivity, quality, and timeliness.
Job Responsibilities
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
Perform translations in various translation tools for assigned clients and projects
Translate various types of content, e.g. marketing, help, UI, or regulated content
Support the team with copy-edit tasks on selected content types
Master the standard CAT tools and tools associated with translation work for internal clients (e.g. tools for creating queries or checking the live UI elements)
Precisely follow the established translation process, e.g. always raise queries when there is a need to
Precisely follow the style guide and overall client requirements
Improve based on the corrections made by senior team members as well as the client reviewers
Keep track of personal error statistics and work on the weak spots
Take part in the internal trainings and the ones organized by the clients
Participate in the error arbitration process
Meet the KPIs in terms of productivity, on time delivery and quality
Take part in the internal quality meetings and the quality calls organized by the client for the whole team
Constantly analyze own gaps and think of what assistance the senior members can provide to help address those
Meet the goals set by the team manager
Experience and Skills
Native-level fluency in German language
Fluency in English, both written and spoken
2-4 years of experience in translation/localization/editing or content writing
Good understanding of the localization process
Good user experience of standard software, such as Windows and Office applications
Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA
Ability to learn new localization tools and applications quickly
Excellent interpersonal, written and verbal communication skills
Ability to work with tight deadlines
Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
Ability to solve practical problems and deal with a variety of concrete variables in
Ability to work within a virtual team
Fast learner, motivated, versatile
Education Level
University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating)
Job Reference: #LI-JC1
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