Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
本职位需在马来西亚吉隆坡(KL)办公室现场办公,欢迎愿意搬迁至吉隆坡的候选人投递
Responsibilities
1. System Reliability
Ensure the stability, availability, and performance of the company's core business infrastructure across AWS and Tencent Cloud globally; accountable for production environment SLAs.
Maintain stable operation and troubleshooting of the service mesh based on Kubernetes + Envoy/Istio architecture; drive gateway-layer governance standards.
Define and implement SLO/SLI/Error Budget frameworks to continuously improve service reliability.
Identify system bottlenecks and single points of failure; drive architectural improvements.
2. Automation & Engineering Efficiency
Develop operations automation tools: capacity assessment, auto-scaling, self-healing, and change automation.
Build SRE platforms: lead or contribute to building SRE platforms (capacity management, cost analysis, service health dashboards) and iterate continuously with the team.
API integration: interface with monitoring systems, cloud platforms, and Kubernetes APIs to enable automated data workflows.
Chaos Engineering: design and implement chaos engineering practices to proactively validate system fault tolerance.
IaC & CI/CD: advance Infrastructure as Code (Terraform / Helm / GitOps) and CI/CD pipeline optimization to improve release safety and reduce manual operations.
3. Capacity Planning & Performance Optimization
Establish and continuously iterate capacity assessment frameworks; develop scaling plans aligned with business growth projections.
Identify performance bottlenecks; drive architectural optimization and cost efficiency (redundancy optimization, cost reduction).
Participate in capacity estimation and scaling plans for major promotions and high-traffic events.
Build cost-efficiency metrics; track and optimize per-unit business cost
Requirements
Development Skills
Proficient in at least one programming language: Python / Go / Java / Node.js (Python or Go preferred).
Able to independently deliver end-to-end features: from requirements analysis → design → coding → testing → deployment.
Backend development experience: familiar with RESTful API design and databases (SQL/NoSQL).
Strong scripting skills: able to quickly write Shell/Python scripts to solve day-to-day operations issues.
SRE Fundamentals
3+ years of SRE/DevOps experience with large-scale distributed systems.
Linux expertise: solid understanding of Linux internals, performance tuning, and troubleshooting.
Container technologies: proficient in Docker and Kubernetes with production-level K8s management experience.
Monitoring & alerting: experienced with Prometheus / Grafana / ELK; able to design monitoring metrics and alerting strategies.
CI/CD: familiar with GitLab CI / Jenkins / ArgoCD with hands-on automated deployment experience.
Soft Skills
Data-driven mindset: make decisions backed by metrics and data.
Problem-solving: quickly identify root causes and drive cross-team collaboration to resolve issues.
Influence: able to evangelize SRE culture to development teams and drive reliability engineering practices (SLO, Postmortem, change management) across business teams.
Ownership: take full accountability for the reliability of owned services; proactively identify and optimize issues.
Fast learner: able to quickly ramp up on new technologies and tools.
Nice to Have
Experience building internal operations platforms from scratch, with full-stack development skills to independently deliver a complete platform.
Familiarity with cloud-native technologies (Istio, Service Mesh, Operator pattern) and service governance (rate limiting, degradation, circuit breaking).
Hands-on Chaos Engineering experience.
Practical experience in capacity planning and cost optimization (FinOps).
Operations experience in finance, trading systems, or high-concurrency scenarios, including capacity assurance for major promotions or high-traffic events.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Director of Developer Relations.
About the job
We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market.
The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb
Responsibilities
In this role, you’ll:
Serve
as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline.
Define
the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit,
mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide
and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee
a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve
our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
Spearhead
Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
Act
as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field).
Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders.
Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience).
Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics.
Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts.
Desired:
Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion.
Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums.
An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks.
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
Why This Role Exists
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Metro Manila; Kazakhstan
Workplace: Hybrid
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
You'll own regulatory license application projects for Salmon, managing submissions to the BSP (Bangko Sentral ng Pilipinas), the SEC (Securities and Exchange Commission), and other regulators as the company expands its licensed products and geographies. This is a hands-on role for someone who goes deep into the detail, drafts the materials themselves, and keeps applications moving.
What you'll do
- Work within a small, dedicated licensing function, coordinating across legal, compliance, finance, product, and PMO teams to move license applications forward
- Serve as the primary on-the-ground point of contact in Manila for licensing projects, working closely with a remote team lead
- Navigate regulatory back-and-forth: drafting responses, tracking open items, and keeping stakeholders aligned across multiple concurrent applications
- Keep applications on track by explaining the regulatory context and requirements behind each request, so stakeholders understand what is needed and why, and escalating with clear facts and impact when inputs are blocked
What you'll own
- End-to-end management of regulatory license applications, from initial pack preparation through regulator approval
- Drafting application documentation yourself (application letters, governance materials, and corporate documents), bringing in the relevant stakeholders for input/support where needed and sign-off
- Timelines, deadlines, and deliverables across multiple license projects simultaneously, pushing stakeholders to deliver on time and escalating risks early
- Coordination with legal, compliance, finance, and business owners to gather inputs and ensure submissions are accurate and complete
- Ongoing communication with regulators, tracking questions, comments, and required follow-ups through to closure
- Supporting the transition of licensing projects from the PMO team into the dedicated licensing function
What makes you a strong fit
- 3-5 years of experience combining legal, regulatory, and project management work on complex, multi-stakeholder projects in financial services or fintech
- Hands-on experience with license applications for financial activities (e.g. banking, e-money/payments, securities/trading, lending) or comparable fintech regulatory projects, at a bank, payment company, EMI, trading firm, or financial institution, or through law firm or Big Four advisory work in financial services
- Strong drafting skills: you're comfortable reading regulations, interpreting requirements, and writing submission-ready documents
- Detail-oriented, with the ability to spot gaps and inconsistencies before the regulator does
- Confident and persistent with stakeholders at all levels: you explain the "why" behind each request with clear regulatory context and detail, follow up, push back, and escalate when needed, while keeping relationships constructive
- Comfortable working with Confluence, JIRA, and Slack as core operating tools
- Relocation to Manila is required
Location: London
ROLE
Taptap Send is seeking a highly organised and motivated individual to join our Treasury Operations team and help us grow our business. In this role, you will report to the Director of Payments and touch all aspects of Taptap Send's payment operations, with an initial focus on stablecoin funding, working directly with our teams and partners across the world.
You'll own the full life cycle of payments, including creating, tracking and confirming crediting of funds, as well as troubleshooting payment issues across our growing Stablecoin operations. You'll also be involved in funding forecasts to ensure that our partners are well funded at all times.
You'll work directly with our trading team as well as collaborating with the wider team that spans the globe ( London, Abidjan, Lagos, Nairobi, Paris and New York, to name a few places), ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.
RESPONSIBILITIES
- Proactively managing treasury operations, initially for stablecoins, to ensure our accounts are funded and payments can be processed seamlessly
- Working closely with partners to ensure that funding timelines are being delivered on time
- Troubleshooting to find root causes of payment issues and working with internal and external partners to resolve
- Assisting with onboarding new banks and trading partners for stablecoin, working closely with our business development team
- Providing out-of-hours coverage when required
REQUIREMENTS
- Have at least 1 years’ experience, ideally in a payments or funding role and/or working with stablecoins
- Are passionate about our mission and eager to do what needs to be done to achieve it
- Are enthusiastic about treasury operations, solving unique problems, and optimizing processes
- Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems
- Love working in teams and building meaningful relationships with key stakeholders
- Don’t hesitate to place a call to promptly resolve issues or persevere to get a result
- Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same
- Have proven analytical skills (Excel); SQL a plus
- Are proficient in English
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Responsibilities: Analyze information to determine, recommend, and provide innovative solutions to complex business problems related to existing system. Owner and subject matter expert for Large Software Systems and business initiatives.
УдалённоseniorTebra only initiates contact with candidates via email from an official Tebra email address (@
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Lyra is seeking a detail-oriented Billing Associate to support our Health Plan Billing Operations Teams accounts receivable (A/R) function. In this role, you’ll be responsible for performing key billing functions to ensure accurate and timely processing of claim denials and payments from our health plan partners.. This is an excellent opportunity to contribute to a growing team and develop your skills in a dynamic healthcare environment.
What You'll Do:
Serve as a subject matter expert in claim denials, payment posting, and remittance reconciliation, independently managing complex queues and demonstrating advanced understanding of workflow optimization.
Expertly analyze Explanation of Benefits (EOBs) and remittance advice (RAs) to identify intricate root causes of denials or payment discrepancies, developing effective resolution strategies.
Proactively take ownership of complex denied claims, conducting in-depth investigations, independently correcting intricate errors, and ensuring accurate and timely resubmission of claims to payers.
Independently manage the accurate and efficient posting of high-volume and complex payments from health plans to patient accounts, ensuring precise allocation, thorough reconciliation with bank deposits, and proactive identification of systemic posting errors.
Expertly identify, analyze, and independently resolve complex discrepancies between expected and actual payments, escalating only the most novel and high-impact issues.
Lead proactive follow-up on outstanding denials and underpayments through expert utilization of payer portals, sophisticated phone communication, and clear, persuasive written correspondence.
Independently prepare comprehensive and well-supported documentation for complex appeals based on nuanced denial reasons, demonstrating a thorough understanding of payer-specific appeal processes and regulations.
Maintain meticulous and expertly organized records of all actions taken within the billing system, ensuring the highest level of data integrity and audit readiness.
Collaborate strategically with team members to optimize efficient queue management, proactively contribute to the timely resolution of complex billing issues, and serve as a point of escalation and support for junior team members.
Consistently adhere to and champion established Standard Operating Procedures (SOPs) and compliance guidelines, demonstrating a deep understanding of regulatory requirements and best practices.
Proactively identify complex denial or reconciliation issues and independently develop potential solutions, presenting well-reasoned recommendations to senior team members.
Lead the identification of trends in denials and payment discrepancies, proactively proposing and implementing significant process improvements within your area of expertise.
Provide mentorship, guidance, and support to junior team members, fostering their professional development and contributing to the overall knowledge and skill level of the team.
What You'll Bring:
A minimum of 5 years of progressively responsible experience in healthcare billing, with demonstrable expertise in independently managing complex claim denials, payment posting, and intricate remittance reconciliation.
Proven subject matter expertise in reading and interpreting complex Explanation of Benefits (EOBs) and electronic remittance advice (ERAs) to resolve a wide range of challenging billing issues.
Comprehensive and in-depth understanding of the complete claim lifecycle, including intricate and nuanced reasons for claim denials, advanced resolution strategies, and payer-specific rules and regulations.
Extensive experience independently navigating a variety of complex payer portals and utilizing billing software with advanced proficiency for in-depth claim research, accurate high-volume payment posting, and strategic follow-up.
Exceptional data entry skills with a consistent and verifiable track record of impeccable accuracy in posting high volumes of payments and updating complex claim information.
Strong attention to detail and highly developed analytical and problem-solving skills to identify subtle and complex discrepancies in payments and intricate denial patterns.
Outstanding organizational and time management skills, with a proven ability to independently manage complex workloads, strategically prioritize critical tasks, and consistently meet demanding deadlines.
Highly professional and effective written and verbal communication skills, with the ability to clearly, concisely, and persuasively interact with payers and internal teams at all levels.
A deep understanding of and commitment to consistently adhering to established procedures and guidelines, with the ability to identify and recommend improvements to existing processes.
A highly proactive, solution-oriented, and leadership-driven approach to independently identifying, analyzing, and resolving complex billing issues, often anticipating challenges and leading with effective solutions.
Demonstrated experience in mentoring and supporting junior team members, contributing to their growth and development.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Billing Operations Associate, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $68,000 - 103,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
-Интеграция новых L1 / L2 блокчейнов в существующую платежную инфраструктуру и сопровождение этих интеграций в продакшене. -Реализация и поддержка полного цикла работы блокчейн-сетей:
Location: Beograd, Serbia
Workplace: hybrid
About the role
We’re looking for a highly autonomous Senior Data & ML Engineer who wants to be the true owner of how data works for the teams they support, delivering solutions completely end-to-end, from initial scoping and design through to delivery, implementation, and full business adoption.
Operating with full autonomy, you will work directly with both commercial stakeholders (Product, Finance, Operations, Compliance, and Marketing) and engineering teams. You will translate complex needs into well-defined and well-modelled data products, using scalable processes and pipelines, ensuring those solutions are trusted, documented, and actively used to drive business value.
Beyond foundational data architecture, you will support and lead machine learning engineering efforts. You will lead machine learning engineering efforts by transitioning predictive models into production. This involves building the infrastructure, automated MLOps pipelines, and serving architectures required to deploy, monitor, and maintain machine learning solutions at scale.
What You’ll Be Doing
Data Engineering and Platform
Design, build, and maintain data pipelines and transformations on Databricks using Python, PySpark, and SQL.
Deploy, operationalize, and monitor machine learning models (MLOps) in production environments.
Build and maintain data marts as the primary source of truth for key business domains.
Apply data modelling practices (e.g., dimensional modelling, medallion architecture) to maintain data consistency and reusability.
Implement data quality checks, monitoring, and alerting.
Optimise pipeline performance and cost-efficiency.
Lead and actively contribute to engineering standards and process improvements across the data team.
Ownership and Stakeholder Management
Act as the primary data partner for specific business areas, understanding their processes, goals, and pain points.
Deliver end-to-end solutions, managing scoping, discovery, design, delivery, user adoption, and iteration.
Gather and translate business requirements into technical solutions.
Communicate with engineering peers and commercial stakeholders to define priorities and manage trade-offs.
Identify opportunities where data or machine learning can improve decisions, efficiency, or customer outcomes.
Enablement and Self-Service
Build and maintain datasets that power reporting and dashboards in Preset.
Onboard and support users on Preset to promote data self-sufficiency.
Promote data practices, including data definitions, documentation, and governance.
What You’ll Need to Be Successful
5+ years of experience as a Data/ML Engineer, with a track record of independently owning data/ML solutions from scoping to adoption.
Proficiency in Python, SQL, and PySpark/Spark.
Experience with modern data platforms, such as Databricks (Delta Lake, Unity Catalog, MLflow, workflows).
Stakeholder management skills, with the ability to navigate commercial and engineering discussions, manage expectations, and drive cross-functional decisions.
Data modelling skills and experience designing data marts for analytics and reporting.
Experience building production pipelines with orchestration, testing, monitoring, and version control.
Experience with BI tools (e.g., Preset, Tableau, Metabase, Power BI) and data usability principles.
Demonstrated accountability for project outcomes and commercial impact.
Clear, structured communication in English.
Nice to Have
Experience in ML Engineering, including deploying machine learning models to production, maintaining MLOps pipelines, and integrating models into data platforms.
Experience in fintech, financial services, or payments, particularly regarding transaction, reconciliation, settlement, or regulatory reporting data.
Experience with sensitive or regulated data and an understanding of data privacy and governance (e.g., GDPR).
Experience with infrastructure as code (Terraform/Tofu), cloud platforms (AWS, Azure, or GCP), and data engineering CI/CD.
Experience mentoring engineers or analysts.
Interest in applying AI tools to improve data engineering productivity and quality.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Brussels, Belgium
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data: Fuelling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in the European Union. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the Union, as well as broader legislation pertaining to topics such as communication technology and artificial intelligence, and who is excited by the opportunity to apply their existing regulatory affairs and / or legal experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements.
You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the region, as part of enabling the broader business strategy across Tether’s business verticals.
The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development.
You will report to the Vice President of the Regulatory and Licensing division, and work alongside project managers and members of the wider business to execute on regulatory affairs initiatives.
Responsibilities
Regulatory Affairs
Maintain proactive relationships with policymakers, regulators, central banks, and financial intelligence units relevant to the Company’s product and service lines.
Monitor regulatory developments impacting Tether and affiliates companies in the country.
Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues.
Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy.
Identify and successfully realise opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner.
Strategy & Cross-Functional Collaboration
Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial).
Support enterprise-level planning for new products or expansions into the aforementioned countries, advising on regulatory constraints and enablers.
Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory regionally
Minimum of 8 years governmental affairs / regulatory affairs / legal experience ideally within the financial services or crypto-asset industry in the EU, preferably Brussels based.
Fintech or Digital assets exposure is important
Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation.
Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences.
Proven ability to manage multiple stakeholders across borders and time zones.
Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently.
English speaking.
Location: preferred location Brussels ( but open to other EU locations as well)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
In this Role, you'll get to: Be hands on - its one of the job’s fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers. It's important to have a love of engineering and a passion for building things elegantly and at scale.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As a Senior Manager, you’ll partner directly with the Senior Director of the Consumer Protection Team to drive some of our highest-impact projects. This is an exceptional opportunity for a gritty, entrepreneurial problem-solver with a genuine commitment to consumer impact, able to toggle between strategy and execution. Working closely with Strategy & Operations, Analytics, and customer-facing departments such as Product and Customer Success, this role will identify and quantify customer experience insights and pain points, collaborate on solutions, and build the customer-first system required to achieve our ambitious goals for the future. The ideal candidate must have a passion for customer impact, robust analytical toolkit, strong collaboration skills, and the tenacity to solve problems and drive prioritization through uncertainty. This role will provide frequent exposure to Flex’s Executive Team, giving hands-on experience with what it takes to lead and operate a world-class consumer fintech. The ideal candidate will be comfortable producing both rigorous data analysis and exec-ready deliverables from day one, working autonomously or together with your team.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Build our strategy:
Partner with your team leader (Senior Director of the Consumer Protection Team) to set strategy and translate it into tangible near-term goals and frameworks that ensure tight execution.
Identify what matters:
Apply your business knowledge and analytical skills to pinpoint the challenges that matter most, then partner with Analytics and Data Science to rapidly test new hypotheses and build lasting infrastructure around the insights you discover.
Drive cross-functionally:
Work with Product Managers and other functional leads to ensure we are effectively prioritizing customer experience priorities across the business.
Influence the organization:
Distill progress into executive-level reports, facilitating reviews to ensure the right strategic conversations are had. Communicate effectively with senior stakeholders, navigating complex problem sets with agility.
Deliver with velocity:
Manage a diverse portfolio of projects, adapting rapidly to shifting priorities. Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate.
Key qualifications
5+ years of relevant work experience, ideally in management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others; SQL proficiency preferred, but not required
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for “doing right” by our customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$184,000
—
$230,000 USD
Tier 3 (Salt Lake City)
$155,000
—
$195,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11498 Client Operations & Administrative Virtual Assistant
Independent Contractor – CPT-11498 Client Operations & Administrative Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An HR consulting business serving primarily U.S.-based immigration petitioners is seeking a part-time Business Support VA to assist with client communication, invoicing, documentation, process tracking, and general administrative operations.
The company is working to improve and document its internal processes while maintaining a high level of personalized service. The VA will help move client matters through established workflows, keep information organized, and reduce the volume of recurring administrative work currently handled by the owners.
The role will initially focus on well-defined operational tasks, with responsibilities expanding as processes become established.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Client & Email Support
Monitor and assist with client email communications
Respond to routine questions using client-provided information and templates
Follow up on outstanding information and documentation
Maintain professional, timely written communication
Escalate technical or specialized HR-related questions to the client
Track open client requests and next steps
Draft professional client-facing emails, including routine communications and follow-up messages, using appropriate tone and clear wording
Invoicing & Administrative Support
Prepare and organize invoice documentation
Send invoices and payment-related information as directed
Track invoice and payment status
Maintain invoice information within Google Sheets or other client systems
Follow up on outstanding administrative items
Maintain organized client and business records
Process & Project Coordination
Track client matters through established workflows
Help ensure required steps and follow-ups are completed
Update HubSpot records and client information
Maintain task and project trackers
Flag overdue or stalled items
Assist with documenting recurring workflows and SOPs
Support general process improvements as the business grows
Learn and observe existing workflows before recommending or documenting changes.
Identify recurring tasks or issues that would benefit from standardized procedures, and help document and improve these processes as familiarity with the business grows.
Document Support
Review and format client-facing documents
Proofread written materials for grammar, consistency, and accuracy
Assist with document revisions based on client direction
Maintain organized versions and supporting documentation
Ensure completed materials meet established formatting standards
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, executive assistant, customer service, or operations experience required
Senior-level experience preferred with the ability to work independently and take ownership of assigned processes.
Demonstrates strong judgment, initiative, and problem-solving skills.
Able to learn processes quickly and manage responsibilities with minimal supervision once trained.
Customer service experience of some sort is highly preferred
Excellent written English required
Client email communication experience strongly preferred
Project coordination or project-management experience preferred
Strong document-review and proofreading skills
HubSpot or similar CRM experience preferred
Excel / Google Sheets experience required
HR, immigration-support, legal-services, or professional-services experience is a plus
HR knowledge or experience is strongly preferred
Copywriting/marketing experience is a plus but not required
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Excellent written English
Strong customer-service mindset
Comfortable communicating professionally by email
Able to manage multiple client matters and follow-ups
Strong executive-assistant or administrative background
Process-oriented with good project-management habits
Able to work independently after initial direction
Careful when reviewing detailed client documentation
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
HubSpot
Microsoft Outlook
Google Sheets
Microsoft Excel
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: TBD EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
(Excellent Communication and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: US - Culver City, California, United States
Scopely is looking for a
Tax Manager
to join our Finance team in Culver City, California, on a hybrid basis, working two days per week from our office.
At Scopely, we care deeply about what we do and want to inspire play, every day — whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Show us the money! As the Finance team, we're number crunchers with top-notch analytical and reporting skills. As a shared service, we get to work with all of Scopely's talented studios.
As Scopely continues to grow its global footprint and portfolio, we are seeking a
Tax Manager
to join the Finance team. Reporting to the VP, Global Tax, this role will help manage Scopely’s domestic and international tax matters across compliance, provision, planning, reporting, and risk management.
The Tax Manager will be a hands-on partner to the business, working closely with Finance, Accounting, and other teams to translate tax requirements into practical, scalable processes and advice. This is an opportunity to help shape a high-performing global tax function in a fast-moving interactive company.
What You Will Do:
Own the day-to-day coordination of Scopely’s tax compliance calendar, partnering with external advisors and internal stakeholders to deliver timely, accurate federal, state, local, and international filings, estimates, extensions, and payments.
Prepare or review quarterly and annual income tax provision calculations and related disclosures under ASC 740, including current and deferred tax, effective tax rate analysis, return-to-provision items, and cash tax summary.
Manage tax accounting records and reconciliations, including provision workpapers, tax account roll-forward, and variance analysis in support of the consolidated financial statements.
Coordinate federal, state, local, and international tax audits, notices, and information requests with tax authorities, auditors, and outside advisors.
Support tax planning, quarterly estimates, cash tax forecasting, and strategies that balance tax efficiency, compliance, and risk.
Coordinate the R&D tax credit and other tax incentive studies
Support international tax matters, including transfer pricing documentation, intercompany arrangements, withholding tax, and other cross-border compliance and reporting requirements.
Provide support for indirect tax filings and related compliance, including sales and use, gross receipts, city, property, VAT/GST, and other transaction-based taxes, as applicable.
Monitor nexus, registrations, and taxability across jurisdictions and business lines, and help maintain documentation supporting tax positions.
Research tax law and assess the implications of legislative changes and new business initiatives; communicate practical recommendations to non-tax stakeholders.
Partner with Finance, Accounting, Legal, and other teams to obtain complete information and embed tax requirements into business processes and systems.
Help build and improve the tax function through standardized processes, internal controls, tax technology, automation, documentation, and data-quality checks.
Assist the VP, Global Tax with M&A, tax due diligence, ad hoc projects, and other strategic initiatives that support Scopely’s continued expansion.
What You Will Bring:
Bachelor’s degree in Accounting, Tax, or a related field.
Four to six years of progressive corporate tax experience, including strong U.S. federal and state income tax, tax compliance, and ASC 740 experience; multinational or global experience preferred.
CPA strongly preferred; an MST in Taxation is a plus.
A combination of Big Four or other public accounting experience and in-house industry experience is highly preferred.
Experience managing external tax advisors and tax authorities while remaining hands-on and accountable for the underlying work product.
Working knowledge of U.S. GAAP and ASC 740, including current and deferred tax calculations, effective tax rate analysis, and uncertain tax positions. Knowledge of IFRS is a plus.
Strong federal, multistate, local, and indirect tax experience, including nexus and taxability analysis; exposure to international tax, transfer pricing, withholding, or VAT/GST
Experience in digital products, technology, gaming, entertainment, e-commerce, or another multinational business is preferred.
Proficiency with CCH, RIA, or comparable tax software and research tools. Experience with tax data, workflow, and automation, and AI tools. Familiarity with OneSource, Corptax, Alteryx a plus.
Strong analytical and research skills, with the ability to understand complex issues, assess risk, and document clear, supportable positions.
Excellent written and verbal communication skills required, including the ability to translate technical tax concepts into practical guidance for non-tax stakeholders.
Collaborative, self-motivated, and resourceful, with a strong sense of ownership, consistent attention to detail, and the ability to manage shifting priorities and competing deadlines.
A desire to build, improve, and scale processes while taking on new challenges and growing with the role.
Please ensure that the résumé/CV you attach is written in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$113,000
—
$168,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Toronto; Ottawa; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
In this role, you will manage the team that owns the Cohere inference APIs and SDKs, as well as the Cohere Dashboard, where customers can access our models, manage teams, and audit billing. You will collaborate with internal partners to craft a delightful, intuitive, and unified experience across everything the Cohere APIs and Cohere Dashboard have to offer. As a hands-on leader, you will shift seamlessly between roles as mentor, strategist, and technologist to guide the team toward shared success.
Join our team of builders who are shaping the future of large language models!
AS AN ENGINEERING MANAGER OF THE COHERE APIS AND DEVEX TEAM, YOU WILL:
- Manage, mentor, and grow a talented and enthusiastic team of backend and full-stack software engineers
- Participate in model releases and develop new API capabilities
- Work closely with Modelling and Model Serving teams
- Collaborate with UX designers to ensure customers have an easy and delightful time managing teams, API keys, billing and configurations.
- Oversee and contribute to open source projects
YOU MAY BE A GOOD FIT IF:
- You have experience managing engineering teams and a proven track record of delivering high-quality software
- You have experience shipping products with a large number of stakeholders
- You’re comfortable with the front and back end of the stack, and have previously worked with Go, Next.js, TypeScript, and React
- You are passionate about recruiting and growing people and teams
- You are passionate about building rapport with your team and you prioritize 1:1s
- You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs
- You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences
- You’re excited about AI and have the motivation to scale a company
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Ottawa
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW:
We're growing our Canadian Public Sector Delivery team and hiring Public Sector Delivery Analysts to help run some of the most consequential AI deployments in the country. You'll work alongside our Engineering Program Managers (EPMs), Technical Leads, and senior leadership to keep large, multi-stakeholder government programs organized, documented, and moving.
This is a hands-on delivery role for individuals who want exposure to enterprise AI and high-stakes program delivery while taking pride in making complex programs run smoothly. As a member of our small, senior team, you'll deliver sovereign AI to the Government of Canada, engage directly with clients from day one on a clear path toward leading engagements, and learn how frontier AI products are deployed in real, high-security environments.
KEY RESPONSIBILITIES:
- Drive things to closure. Partner with the EPM and Technical Leads to track actions, dependencies, and blockers across Cohere and client teams making sure nothing slips.
- Show up in front of the client. Prepare and coordinate client sessions, capture outcomes, and progressively lead working-level sessions such as use-case and story refinement.
- Run the cadence. Own the meeting and reporting rhythm including agendas, scheduling, minutes, and follow-ups so every forum lands on time with clear next steps.
- Own the delivery artefacts. Build and maintain the plans, status reports, RAID logs, decision records, use-case registers, and traceability documentation that keep our engagements audit-ready and our clients confident.
- Keep the record straight. Maintain a single source of truth for program documentation in our public sector document management environment.
QUALIFICATIONS:
- 1–4 years of experience in technology or management consulting, professional services, or an in-house technical delivery team.
- Delivery discipline. You've run RAID, action, and decision logs, refined user stories, maintained project plans on real projects and kept them accurate and clear.
- Client presence. You can lead a working session in front of a client, read the room, and know what to say and what to hold.
- Strong written communication. You think through the message before you build the slide. Advanced PowerPoint, Word, and Excel.
- Technical fluency. You're comfortable discussing APIs, integrations, environments, testing, and releases. You can talk with engineers and report back accurately.
- Follow-through. You close items without a second reminder and know what to escalate and when.
- Eligibility for a Government of Canada security clearance.
- Based in the Ottawa area.
- University Degree in Business/Commerce, Information Systems, Computer Science, Engineering or similar preferred.
- Nice-to-have: High degree of French language proficiency.
WORKING LOCATION:
This role is hybrid with the requirement to be based out of Ottawa - note, there is no minimum in-office qualification requirement.
This role requires eligibility for a Government of Canada security clearance and a high degree of French language proficiency is a nice-to-have.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоseniorRemote - US
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридMetro Manila; Kazakhstan; Relocation to Manila is required
London
УдалённоseniorUnited States
ГибридseniorBeograd, Serbia
УдалённоheadBrussels, Belgium; Proven ability to manage multiple stakeholders across borders and time zones
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorNew York, NY; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
US - Culver City, California, United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
ГибридToronto; Ottawa; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридOttawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities