Вакансии

Location: London, United Kingdom Workplace: hybrid Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries. With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact. As an ambitious international organisation, we continue to evolve, invest and expand. We offer the opportunity to work across a complex global portfolio, with genuine ownership and the ability to influence business performance at Group level. The opportunity We are looking for an exceptional Director of Business Performance & Portfolio Management to establish and lead a new Group-wide performance capability. This is a high-impact senior leadership role with a clear mandate to drive stronger financial and operational performance, sharpen accountability and turn insight into action across our international portfolio. Working closely with CEOs, CFOs and senior leadership teams, you will get beneath the numbers to understand what is driving business performance, identify where intervention is required and ensure clear recovery plans are owned and delivered. This is much broader than a traditional reporting role. You will bring together business performance, portfolio management, commercial finance, performance improvement and value creation, creating a consistent approach to how performance is measured, challenged and improved across the Group. What you'll be doing As Director of Business Performance & Portfolio Management, you will: Establish and lead the Group-wide business performance and portfolio management capability, including its operating model, governance and ways of working. Develop a consistent performance framework covering KPIs, scorecards, financial performance, operational performance and executive performance reviews. Lead structured performance reviews with institutional and functional leadership teams. Analyse business performance to identify underlying commercial, financial and operational drivers. Provide independent, evidence-based challenge where businesses or institutions are underperforming. Develop and oversee performance improvement and recovery plans, ensuring clear ownership, milestones and measurable outcomes. Track commitments through to delivery and escalate where progress is insufficient. Use portfolio-level analysis and cross-institution benchmarking to identify performance gaps, risks and opportunities. Translate complex financial and operational information into clear, commercially focused recommendations. Provide senior leadership with concise insight into portfolio performance, business performance, risks and opportunities. Build strong relationships with senior stakeholders while maintaining the independence required to provide constructive challenge. Build and lead a high-performing performance management capability. What we're looking for You will bring: Significant senior-level experience in a complex, multi-entity or international organisation. A strong track record of diagnosing and addressing business underperformance. Excellent commercial and financial acumen, connecting financial results with operational and strategic performance. Experience developing KPIs, performance frameworks, scorecards and executive review processes. Strong analytical capability and an ability to identify the drivers behind financial and operational performance. The credibility to influence and constructively challenge CEOs, CFOs and senior leadership teams. Experience developing recovery or performance improvement plans and driving actions through to measurable outcomes. Experience establishing a new performance, commercial or portfolio capability would be particularly valuable. Experience within private equity portfolio operations, value creation or another highly performance-focused environment would be advantageous. What we offer: Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: London, United Kingdom Workplace: hybrid Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries. With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact. As an ambitious international organisation, we continue to evolve, invest and expand. We offer the opportunity to work across a complex global portfolio, with genuine ownership and the ability to influence business performance at Group level. The opportunity We are looking for an exceptional Director of Business Performance & Portfolio Management to establish and lead a new Group-wide performance capability. This is a high-impact senior leadership role with a clear mandate to drive stronger financial and operational performance, sharpen accountability and turn insight into action across our international portfolio. Working closely with CEOs, CFOs and senior leadership teams, you will get beneath the numbers to understand what is driving business performance, identify where intervention is required and ensure clear recovery plans are owned and delivered. This is much broader than a traditional reporting role. You will bring together business performance, portfolio management, commercial finance, performance improvement and value creation, creating a consistent approach to how performance is measured, challenged and improved across the Group. What you'll be doing As Director of Business Performance & Portfolio Management, you will: Establish and lead the Group-wide business performance and portfolio management capability, including its operating model, governance and ways of working. Develop a consistent performance framework covering KPIs, scorecards, financial performance, operational performance and executive performance reviews. Lead structured performance reviews with institutional and functional leadership teams. Analyse business performance to identify underlying commercial, financial and operational drivers. Provide independent, evidence-based challenge where businesses or institutions are underperforming. Develop and oversee performance improvement and recovery plans, ensuring clear ownership, milestones and measurable outcomes. Track commitments through to delivery and escalate where progress is insufficient. Use portfolio-level analysis and cross-institution benchmarking to identify performance gaps, risks and opportunities. Translate complex financial and operational information into clear, commercially focused recommendations. Provide senior leadership with concise insight into portfolio performance, business performance, risks and opportunities. Build strong relationships with senior stakeholders while maintaining the independence required to provide constructive challenge. Build and lead a high-performing performance management capability. What we're looking for You will bring: Significant senior-level experience in a complex, multi-entity or international organisation. A strong track record of diagnosing and addressing business underperformance. Excellent commercial and financial acumen, connecting financial results with operational and strategic performance. Experience developing KPIs, performance frameworks, scorecards and executive review processes. Strong analytical capability and an ability to identify the drivers behind financial and operational performance. The credibility to influence and constructively challenge CEOs, CFOs and senior leadership teams. Experience developing recovery or performance improvement plans and driving actions through to measurable outcomes. Experience establishing a new performance, commercial or portfolio capability would be particularly valuable. Experience within private equity portfolio operations, value creation or another highly performance-focused environment would be advantageous. What we offer: Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: Remote, Spain GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in Spain. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Fluency in Spanish. Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: New York, New York, United States About the Role iCapital is looking to hire an Executive Assistant Contractor to provide administrative support to managing directors in the New York and tri-state area offices. This individual will regularly interact and work with senior members of the team including managing directors and managing partners. Responsibilities Manage calendars of several senior managers with a high level of detail, coordinating, and prioritizing daily tasks. Arrange complex and detailed travel plans. Process expense reports in a timely manner. Format information for internal and external communications such as memos, emails, presentations, and reports. Help move along deliverables, facilitate special requests, and contribute and execute last-minute ideas. Work as part of the larger Facilities and Administration team and support fellow executive assistants as needed. Qualifications 7+ years of experience as an executive assistant working with senior level management Undergraduate college degree is required Able to manage up through tact and anticipation of needs Possess a strong attention to detail and a high level of confidentiality Proficient in using Microsoft Office (Word, Outlook, Excel, and PowerPoint) Excellent written and verbal communication skills Strong experience managing schedules and processes in a fast-paced environment Experience scheduling global travel, across multiple time zones, and multi-leg trips Team player and comfortable working with 30+ people, reporting to a senior admin Comfort operating within a dynamic environment and executing in situations where paths are uncharted Able and willing to provide executive support beyond the scope of a typical workday Benefits The hourly pay range for this role is $50/hr to $55/hr.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Valencia Workplace: OnSite Role highlights - QMS Specialist - Location: Spain - Department: GMO – Manufacturing Assurance - Reports to: Global QMS Manager - Employment type: Permanent - Workplace model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters The Quality Management System (QMS) Specialist/engineer is responsible for implementation of the ICEYEs Quality Management System in our Valencia production unit to ensure consistent delivery of products and services that meet customer, regulatory, and industry standards. In this role you will partner closely with production, supply chain, Health and safety teams to ensure that our processes are aligned with business goals and embedded into daily practices. This role will report to the Global Quality Management System (QMS) manager and operate as a standalone position within the Spain facility. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities - Ensure ICEYE Quality Management System is fully implemented in our Valencia facility - Drive ICEYE production framework maturity increase in Valencia - be the subject matter expert for QMS, QA, Support Health and safety and environmental topics. - Ensure compliance with regulatory, customer, and industry requirements, serve as the main point of contact for auditors and certification bodies. - Act as an internal auditor in our internal process audits covering quality and supporting EHS topics. - Ensure controlled documentation rigor in Valencia operations - Define and track quality KPIs; prepare and present regular performance reports to leadership. - Provide training and coaching on QMS processes, standards, and quality tools; promote a culture of quality throughout the organization. What we’re looking for Must haves: - 5+ years in quality, engineering, operations, compliance, or process improvement roles. - Strong experience with digital QMS systems and data-driven improvement methods. - Strong knowledge of QMS standards (ISO 9001 required; AS9100, AQAP2110, PECAL or similar beneficial) - Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments). - Audit experience, either as an internal auditor or supporting external certification - Adaptability and a real willingness to learn; comfortable in a fast-paced, agile production environment where processes are still taking shape - Excellent communication, documentation, and stakeholder management skills - Ability to drive cross-functional alignment and work independently with minimal supervision - Professional fluency in both English and Spanish Nice to haves: - Degree in Engineering, Quality, Business, or related field. - Knowledge of AS9100, AQAP 2110, PECAL, or ISO 27001 - Multi-site or international corporate experience - Background in defence tech, aerospace, advanced manufacturing, or automotive - Experience with quality tools and risk management methods (RCA, CAPA, FMEA, PDCA, risk assessments). If you bring the right mindset, we can build these with you. Application Process - TA interview - Hiring Manager video interview - Home task + task review interview - Final onsite interviews Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. Working at ICEYE   At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   How We Work (Our Values)   - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.   - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.   - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.   - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.   - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.   - Have fun: What we do matters - and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.   Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.   We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.   Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com.

Location: Seoul, South Korea Location: Seoul, South Korea Engagement: 1 Year Contract; duration and working arrangements to be confirmed Supporting: Korea GTM / Sales About the Role We are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers. You will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems. Responsibilities CRM and Sales Cadence - Review Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields. - Coordinate updates with account owners and maintain accurate records based on confirmed information. - Prepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions. - Track partner-sourced opportunities, including stale records and ownership handoffs. Deal, Contract, and Billing Support - Check that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation. - Coordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions. - Help investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams. - Maintain practical checklists for direct and reseller transactions. Issue Tracking and Data Quality - Maintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status. - Identify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels. - Compare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation. - Confirm resolution before closing requests and document recurring issues and their solutions. Customer Follow-up and Process Improvement - Maintain account, contact, and ownership lists for product launches, customer education, and partner programs. - Prepare customer communication drafts for account team review and track follow-up completion. - Keep operational guides, request procedures, and approved templates current in Korean and English. - Use approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs. Required Qualifications - 1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability. - Practical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting. - Strong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps. - Experience coordinating requests across multiple teams and following them through to completion. - Professional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly. - Strong organizational skills, attention to detail, and sound judgment when prioritizing competing requests. - Experience handling customer and commercial information within established access and approval processes. Preferred Qualifications - Experience in B2B SaaS, cloud services, or usage-based business models. - Familiarity with reseller or channel partner operations. - Experience with quoting, electronic signature, contract management, billing, or customer support systems. - Experience working between Korea-based teams and regional or global functions. - Demonstrated use of AI tools or lightweight automation to improve operational efficiency. Collaboration and Decision-Making This role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Engineering Manager – Enterprise Data Engineering We are looking for an experienced Engineering Manager to lead a team of Enterprise Data Engineers delivering trusted, scalable and reusable data capabilities across Sony Interactive Entertainment (SIE). The role combines people leadership, technical direction, delivery ownership and operational accountability for enterprise data products, pipelines and integrations. Working with global engineering, architecture, platform, security and business teams, you will enable enterprise priorities spanning Finance, Supply Chain, IT Operations, People & Places and Sales & Operations. You will balance transformation delivery with the reliability, maintainability and continuous improvement of existing data services. Responsibilities Lead, coach and grow the engineering team · Manage performance, development, recruitment and succession; create clear goals, regular feedback and meaningful career plans. · Build a culture of ownership, inclusion, engineering discipline, collaboration and continuous learning. · Provide hands-on technical guidance when needed while delegating decisions and developing senior engineering capability. Own delivery, capacity and execution · Translate enterprise roadmaps into executable plans, milestones, dependencies and measurable outcomes; balance project commitments with run-the-business obligations. · Proactively forecast capacity and skills needs, allocate resources, manage competing priorities and identify delivery trade-offs. · Maintain clear visibility of progress, blockers and risks; escalate early with options and recommendations, and communicate confidently to leadership and stakeholders. · Drive predictable delivery through appropriate agile practices, estimation, design reviews, testing, release management and continuous improvement. Provide technical leadership for enterprise data engineering · Guide architecture and implementation of secure, scalable batch and streaming ingestion, ETL/ELT pipelines, transformations and enterprise integrations. · Champion maintainable engineering patterns across Snowflake, Databricks, Python/PySpark, SQL, dbt and relevant orchestration and integration technologies. · Ensure data models and domain-owned data products are reusable, discoverable, documented and aligned with enterprise standards. · Embed source control, peer review, automated testing, CI/CD, infrastructure-as-code where appropriate, and sound software engineering practices. Own operational quality and production readiness · Be accountable for service reliability, observability, data freshness, data quality, lineage, access controls and operational support for team-owned pipelines and products. · Establish effective monitoring, alerting, incident response, root-cause analysis, recovery procedures and reduction of recurring support effort. · Partner with platform, architecture, security and governance teams on production readiness, privacy, compliance, cost and performance optimisation. Partner across the enterprise · Work with domain and transformation leaders to understand business outcomes, shape requirements and prioritise sustainable data engineering solutions. · Coordinate dependencies with data platform, analytics, AI/ML, application and infrastructure teams to enable end-to-end delivery. · Represent the team’s architecture, products, delivery status, risks and impact in technical and executive forums. Skills and Qualifications · 3+ years of people management or engineering leadership experience, including performance management, coaching and leading delivery teams. · 8+ years of relevant software, data platform or data engineering experience, with demonstrated ownership of production-grade enterprise data solutions. · Strong understanding of data architecture, ETL/ELT, data warehousing/lakehouse patterns, dimensional modelling, data contracts and reusable data products. · Practical technical experience with SQL and Python; strong familiarity with Snowflake, Databricks and PySpark, and experience with dbt or comparable transformation frameworks. · Experience with orchestration, API/file-based integrations, cloud services (preferably AWS), Git-based development, automated testing and CI/CD. · Experience operating business-critical data pipelines, including monitoring, incident management, data quality, security and performance optimisation. · Ability to plan team capacity, manage a portfolio of priorities, resolve cross-team dependencies and provide transparent, proactive delivery reporting. · Excellent stakeholder management and communication skills across engineering, business and senior leadership; undergraduate degree or equivalent experience. Desirable Experience ·  Enterprise Finance or Supply Chain data, including SAP and planning-system integrations (such as Anaplan or Adaptive). · Data governance, metadata/lineage, master data, privacy classification and regulated or sensitive enterprise datasets. · Enabling analytics, machine learning or AI-ready data products and applying AI-assisted engineering practices responsibly. · Working with geographically distributed teams and large-scale enterprise transformation programmes. Salary: €101,000 - €151,400 Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® and our Japanese TCG hit - Duel Masters, to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! This is an exciting opportunity for a Sr. Game Producer to join the Duel Masters Studio! As a Senior Producer, you will lead all DM projects to completion, coordinating Game Design, Art, Editing, and Production to produce amazing looking products and experiences. Do you have a passion for excellence with a proven track record of collaboration within a fast paced environment? We are looking for someone who can help us build and grow Wizard's future. What You'll Do: Guide and empower the team to define the vision, business, and production strategy for dozens of Trading Card Game releases. Work with internal and external teams to break out project deliverables and scope goals accordingly, and then build, prioritize, and maintain roadmaps, schedules, and documentation. Identify and address potential problems, resource blockers, quality concerns, and production velocity. Build, improve, and iterate development workflow and processes to drive visibility and predictability for prioritized deliverables. Represent the needs of Wizards with all partners and vendors; driving all relationships involved with development with minimal direction. Craft clear, detailed, and proactive communication to all Duel Masters team members. Deliberately balance the goals of the players, the studio and the business using data to guide the conversation. What You'll Bring: The successful candidate has a strong mix of creative, technical, innovation, and managerial experience from the live services and/or gaming space. Collaborative oral and written communications skills in both English and Japanese. Deep knowledge of project management, process improvement, Able to own a project from start to finish with minimal input from management. Attention to detail balanced with strong drive towards delivery. Self-motivated, high-initiative person who encourages others and fosters an ownership-mindset in the team. Passion for continuous improvement. Experience with Trading Card games and/or the Japanese business environment is a bonus. We are an equal opportunity employer The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $126,600 — $230,500 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, Billing to Cash Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.   Position Summary: Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.   Key Responsibilities: Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units. Ensure the effectiveness of the cash application process to support accurate customer statements. Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets. Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency. Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team. Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency. Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents. Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities. Partner with Treasury to provide reliable cash flow forecasts. Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close. Oversee billing validations to support invoice accuracy and timely customer delivery. Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues. Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas. Perform other duties as assigned by management to support overall team objectives.   Required Skills & Qualifications: University education in a relevant discipline; Finance or Accounting preferred. 5+ years of experience leading teams of people managers. Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Extensive expertise in Order-to-Cash processes and best practices. Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment. Strong leadership skills, including team building and motivation, transformation, and organization design. Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.   Preferred Experience: Experience in the SaaS industry and with acute and/or post-acute customers. Experience with major billing-to-cash systems and implementations. Experience working with Sales Operations, Revenue Operations, and Customer Success teams. M&A and integration experience. Experience developing reporting to measure performance. Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We’re looking for a collaborative and thoughtful Program Lead to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you’ll work to ensure a positive, safe, and welcoming environment across our global community by helping partners and players navigate policies and address concerns with care and consistency. You’ll take the lead on sensitive investigations, engage with stores and players to resolve issues, and collaborate with internal teams to promote transparency, fairness, and trust. By blending program coordination, policy support, and trust & safety principles, you’ll play a key role in maintaining the integrity of our play spaces and ensuring a healthy experience for players, retailers, and employees alike. What You'll Do: • Own the analysis of program data, policy guidelines, and incident reports to surface systemic concerns and recommend changes around policy adherence. • Lead complex, high-sensitivity investigations end to end, document evidence, and apply sound judgment when enforcing program rules. • Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions. • Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with timely follow-through. • Review partner-reported issues or concerns, assess their impact, and decide on resolution or escalation, using discretion and care. • Draw on internal systems and external context to build a well-rounded view of each case and set best practices in trust & safety for the team. • Partner with leadership and cross-functional teams to ensure consistent and fair application of policies across all regions and scenarios, and advise on program direction. What You'll Bring: • Minimum of 6 years of experience in Trust and Safety, investigations, fraud analysis, or a related field, including ownership of programs or complex caseloads. • Deep experience in conflict resolution and de-escalation, including the hardest cases. • Excellent critical thinking and investigative abilities. • Strong empathy and communication skills, especially in high-pressure or emotionally charged conversations. • Proven ability to work independently, set priorities, and drive programs forward in a high-volume environment. • Experience defining policy, process, or standards is a strong plus. • Familiarity with Wizards Play Network (WPN) policies is a strong plus. • Knowledge of Magic: The Gathering or experience within the gaming/retail industry is highly desirable. • Cultural awareness and/or work experience with regions such as Latin America or APAC is beneficial. • Bilingual or multilingual candidates are encouraged to apply. #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $108,600 — $162,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: US - Hybrid - Massachusetts - Boston, US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable is a leading cybersecurity software company committed to protecting businesses from evolving digital threats. We empower organizations to operate securely in an increasingly complex digital landscape. We're seeking a dynamic and assertive Commercial Territory Manager to drive our aggressive growth strategy and expand our market presence. Your Opportunity: Strategic Territory Planning: Develop and execute comprehensive sales strategies to penetrate and expand the customer base within the assigned geographical territory. Analyze market data to identify high-potential prospects and tailor approaches accordingly. Proactive Prospecting: Identify and pursue new business opportunities through targeted research and outbound cold calling. Build rapport with potential clients by understanding their unique cybersecurity challenges and positioning our solutions effectively Technical Expertise: Provide in-depth technical information and explanations to prospective clients, ensuring a clear understanding of our product offerings. Deliver engaging Webex presentations and product demonstrations that address specific customer needs Accurate Quoting and Forecasting: Prepare precise and competitive quotes that align with client requirements. Maintain accurate monthly and quarterly sales forecasts, ensuring transparency and alignment with company goals Performance Analysis: Regularly assess and summarize competitor information and market trends to identify opportunities and threats. Present quarterly territory reviews and develop strategic plans for the upcoming quarter to ensure continuous growth Continuous Improvement: Stay abreast of new product developments and industry trends by engaging in ongoing education. Seek opportunities to add value to job accomplishments and contribute to the achievement of department and organizational goals Sales Closure and Reporting: Drive the closure of new business deals, ensuring alignment with company objectives. Provide accurate forecasts of all sales activity on a monthly and quarterly basis, meeting annual revenue responsibilities. Prepare and submit detailed reports to the Sales Director, outlining sales activities and results Adaptability: Perform additional duties and responsibilities as deemed necessary by management, demonstrating flexibility and a commitment to the company's success 50/50 Commission Plan: The Commercial Territory Manager offers a balanced compensation structure with 50% base salary and 50% commission, aligning your earnings directly with your performance On-Target Earnings (OTE): Achieving your sales targets can result in total earnings ranging from $115,000 to $150,000 annually What You'll Need: Experience: Minimum of 2 years in technology sales, with a proven track record of meeting and exceeding revenue targets. Previous experience selling services in support of technology or software products is highly desirable Sales Skills: Demonstrated proficiency in prospecting, territory management, and closing deals. Ability to accurately forecast sales activity on a monthly and quarterly basis Communication and Presentation: Exceptional verbal and written communication skills, with strong presentation abilities. Capable of conveying complex technical concepts to diverse audiences Organizational Skills: Keen attention to detail, with the ability to prioritize tasks and meet deadlines. Strong organizational skills to manage multiple accounts and opportunities effectively Technical Proficiency: Solid understanding of cybersecurity principles. Proficient in using CRM systems like Salesforce, NetSuite, and Microsoft Office products Client Relationship Management: Proven ability in client base management, building and maintaining relationships, and exhibiting strong people skills Professionalism and Motivation: Demonstrated customer focus, professionalism, and a strong motivation for sales Assertiveness: Highly motivated and assertive, with a relentless drive to close deals and achieve results. Comfortable making quick decisions and taking calculated risks #LI-Hybrid #LI-MS1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $29.57 — $39.50 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. The Senior People Technology Solutions Lead is a senior individual contributor responsible for advancing the technology capabilities that support SIE's global People organization. Grounded in People Technology and enterprise HR systems, this role combines a strong understanding of HR processes, platforms, data, integrations, and employee experiences with expertise in emerging technologies such as generative AI, AI agents, agentic orchestration, APIs, Model Context Protocol (MCP), automation, and AI-assisted development. Reporting to the Senior Director of People Technology Services, this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS, integrations, reporting and analytics, service delivery, and other People Technology areas to identify opportunities, establish technical direction, develop use cases, and turn emerging capabilities into practical solutions. Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTS's key business stakeholder, understanding priorities and identifying opportunities where technology can improve employee experience, service delivery, efficiency, and insight. At the same time, the role connects PTS with the broader IT strategy and enterprise technology capabilities in areas such as AI and agents, service management, low-code development, data, integration, security, and architecture. This is a hands-on senior technical role as well as an influential one. The Principal Platform Engineer operates with a strong bias for action, using Agile and iterative approaches to quickly turn ideas into learning and business value. Depending on the problem, that may mean developing a technical position or white paper, rapidly building a prototype or proof of concept, or incrementally evolving a solution toward production. The emphasis is on testing ideas early, learning from evidence, and continuously refining the approach while helping colleagues across PTS build the skills and confidence to use emerging technologies effectively. Key Responsibilities People Technology Strategy & Innovation Serve as a technical practice lead for emerging technology within PTS, helping establish direction for the practical and responsible adoption of AI, automation, orchestration, application extension, and other new capabilities. Apply broad knowledge of HR technology, HR processes, workforce data, integrations, reporting, security, and service delivery when identifying opportunities and shaping solutions. Translate developments in enterprise technology, vendor roadmaps, and internal capabilities into practical People Technology use cases, technical positions, and actionable recommendations. Identify opportunities across PTS where technology can reduce repetitive operational work, improve quality and employee experience, increase insight, or enable the team to focus greater capacity on higher-value activities. Establish reusable approaches and solution patterns that allow successful ideas to scale across PTS rather than remaining isolated experiments. AI, Automation & Agile Solution Delivery Provide hands-on technical leadership for solutions using generative AI, AI agents, agentic workflows, APIs, MCP, workflow orchestration, automation, Codex, low-code technologies, and other emerging capabilities. Use rapid prototyping and iterative delivery to test assumptions, demonstrate possibilities, gather feedback, and reduce uncertainty before committing to larger investments. Break complex opportunities into smaller, testable increments that can demonstrate value quickly and inform subsequent decisions and development. Lead technical design for complex or cross-platform solutions, evaluating build, buy, extend, integrate, automate, and orchestrate options based on business value, feasibility, architecture, security, user experience, and sustainability. Apply appropriate AI patterns including grounding and retrieval, context management, tool calling, structured outputs, evaluation, guardrails, observability, and human oversight. Lead or contribute directly to prototypes, proofs of concept, and production implementations, remaining sufficiently hands-on to validate ideas and solve difficult technical problems. Use evidence from prototypes, experiments, and delivered capabilities to determine whether to iterate, scale, change direction, or stop. Partnership & Enterprise Collaboration Partner with People & Places leaders and teams to understand priorities, challenges, and opportunities and translate them into potential technology-enabled outcomes. Connect PTS strategy and use cases with the broader IT technology strategy , identifying where enterprise platforms and shared capabilities can accelerate or improve People Technology solutions. Collaborate with teams responsible for capabilities such as enterprise service management and employee-service experiences (e.g., ServiceNow), AI agents and conversational experiences (e.g., Moveworks), low-code development and workflow automation (e.g., Microsoft Power Platform), enterprise AI platforms, data, integration, security, and architecture. Act as a boundary spanner across business and technology organizations, bringing together the appropriate expertise and capabilities to address opportunities that cross organizational or platform boundaries. Represent the particular needs of People Technology, including sensitive workforce data, complex HR processes, employee experience, and regulatory considerations, while promoting reuse of enterprise capabilities and alignment with broader technology standards. Influence, Adoption & Practice Development Establish a clear technical point of view through recommendations, white papers, presentations, prototypes, and well-led discussions that result in decisions and action. Bring structure and direction to complex technology discussions, clearly communicating options and tradeoffs and adapting technical detail to the audience and decision required. Build adoption of new tools and approaches across PTS through demonstrations, coaching, reusable examples, documentation, mentoring, and hands-on collaboration. Mentor team members and increase broader PTS capability in AI, automation, APIs, orchestration, solution design, and modern technology practices. Act as an agent of change, helping colleagues understand why new approaches matter, demonstrating their value through practical application, and supporting adoption as successful capabilities become part of everyday delivery. Ensure solutions meet SIE expectations for architecture, security, privacy, data protection, responsible AI, auditability, human oversight, and production support. Measure success not only through individual delivery, but through adoption, reusable capability, measurable business outcomes, reduced operational effort, and increased capacity for higher-value work. Required Qualifications 10+ years of experience across enterprise technology, application development, automation, HR technology, digital transformation, platform development, or technology consulting, with significant experience delivering complex technology solutions. Demonstrated hands-on experience designing and delivering solutions using generative AI, automation, APIs, integrations, workflow technologies, or modern application-development approaches. Demonstrated experience taking emerging technology from concept or proof of value through iterative development, production implementation, adoption, and ongoing operation. Strong practical understanding of generative AI and agentic architectures, including agents, orchestration, grounding and retrieval, tool use, APIs, evaluation, guardrails, human oversight, and production considerations. Experience leading complex technical initiatives that span systems, teams, or organizational boundaries and influencing outcomes without relying on direct management authority. Demonstrated ability to evaluate technology options, establish a clear point of view, and translate that thinking into recommendations, technical positions, prototypes, designs, or delivered solutions. Working knowledge of enterprise HR technology and HRIS concepts, including workforce data, business processes, integrations, reporting, security, and handling sensitive employee information. Demonstrated experience using Agile and iterative development approaches, including rapid prototyping and experimentation, to reduce uncertainty and progressively deliver business value. Strong communication and facilitation skills, with the ability to explain complex technology to technical, business, and leadership audiences and drive discussions toward decisions and outcomes. Demonstrated ability to mentor others, share expertise, and increase technical capability beyond one's own individual contribution. Preferred Qualifications Experience working in People Technology, HR Technology, or HRIS within a complex global enterprise environment. Experience with enterprise architecture, API ecosystems, cloud services, integration platforms, RAG, vector search, observability, or AI evaluation frameworks. Experience with Workday HCM, Workday integrations, Workday APIs, Workday Orchestrate, Workday Extend, or comparable enterprise HR platforms and extension capabilities. Experience developing AI agents, multi-step agentic workflows, or enterprise orchestration solutions. Experience with Model Context Protocol (MCP) or comparable approaches for securely connecting AI models and agents with enterprise tools and information. Experience with AI-assisted software development and coding agents (e.g., Codex). Experience with enterprise service management and workflow platforms (e.g., ServiceNow). Experience with enterprise AI agent or conversational platforms (e.g., Moveworks). Experience with low-code application development and workflow automation platforms (e.g., Microsoft Power Apps and Power Automate). Experience applying security, privacy, responsible AI, data governance, monitoring, or evaluation controls to enterprise AI and automation solutions. Profile The successful candidate will: Be a boundary-spanning technical leader who connects People Technology priorities with capabilities and expertise across the organization and influences outcomes through credibility rather than formal authority. Maintain a strong bias for action and learning , using rapid experimentation and iterative delivery to create momentum and learn from evidence while applying appropriate rigor based on risk and complexity. Remain hands-on , moving comfortably between technical strategy and practical execution, including prototypes, solution design, architecture, and difficult technical problems. Build a practice, not a dependency , increasing the ability of others to identify opportunities and use emerging technologies rather than becoming the person who must personally own every innovative solution. Turn knowledge into influence and action through clear recommendations, white papers, presentations, prototypes, experimentation, and disciplined discussions that lead to decisions and delivery. Be technology curious, but not technology led , embracing AI, agents, Codex, MCP, APIs, orchestration, low-code platforms, and emerging technologies while beginning with the problem and desired outcome. Understand People Technology , recognizing the intersection of complex HR processes, sensitive workforce data, employee experience, integrations, controls, and global requirements. Be a multiplier , with impact demonstrated through both personal delivery and increased capability, productivity, innovation, and insight across PTS. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $169,400 — $254,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey Workplace: remote Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are looking for a Business Development & Partner Manager to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch. The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need. The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer. Responsibilities: New logo hunting Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals. Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close. Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast. Partner motion — Anthropic channel Act as Provectus's primary point of contact with Anthropic's partner and field sales teams. Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW. Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion. Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions. Translate Anthropic's product roadmap and partnership incentives into compelling client propositions. Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls. Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production. Cross-functional collaboration Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses. Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing. What You Need to Succeed: 3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm. Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW). Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support. Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions). Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level. Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). Experience in selling AI/ML services, LLM-based products, or cloud data. Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities. Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus. About Provectus: Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing. We are recognized by industry analysts as a leading provider of AI solutions across key business domains. At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact. Why Join Us: Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS. A world-class AI/ML team that can actually execute on what you sell. Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption. High-impact role with direct visibility to leadership. Strong earning potential with performance-based bonuses. Opportunity to work with cutting-edge AI and cloud solutions. B2B contract model or full-time model. OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data. Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan.

Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey Workplace: remote Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are looking for a Business Development & Partner Associate to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch. The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need. The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer. Responsibilities: New logo hunting Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals. Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close. Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast. Partner motion — Anthropic channel Act as Provectus's primary point of contact with Anthropic's partner and field sales teams. Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW. Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion. Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions. Translate Anthropic's product roadmap and partnership incentives into compelling client propositions. Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls. Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production. Cross-functional collaboration Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses. Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing. What You Need to Succeed: 3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm. Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW). Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support. Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions). Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level. Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). Experience in selling AI/ML services, LLM-based products, or cloud data. Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities. Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus. About Provectus: Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing. We are recognized by industry analysts as a leading provider of AI solutions across key business domains. At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact. Why Join Us: Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS. A world-class AI/ML team that can actually execute on what you sell. Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption. High-impact role with direct visibility to leadership. Strong earning potential with performance-based bonuses. Opportunity to work with cutting-edge AI and cloud solutions. B2B contract model or full-time model. OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data. Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role We are looking for an Engineering Manager to lead Codeless, our internal Server-Driven UI (SDUI) platform team. In this role, you will lead a cross-functional team bridging mobile/web frontend engineering and core platform backend systems. While this role is deeply rooted in modern UI architecture, its mission goes beyond standard UI development: Codeless empowers product teams across the organization to ship dynamic, native UI experiences dynamically from the backend—eliminating app store release bottlenecks, dramatically accelerating feature iteration, and establishing a unified UI schema across iOS, Android, and Web. What you’ll be doing This is a role with broad impact, from hands-on technical guidance to championing web and mobile accessibility across the company. We're looking for a leader who excels at fostering collaboration and can confidently guide a concept from initial idea to robust implementation. Day-to-day in this role you’ll: Team Leadership & Strategy: Build, mentor, and scale an engineering team responsible for our core Server-Driven UI platform ("Codeless"). Foster an inclusive, high-ownership engineering culture. Platform Architecture & Evolution: Oversee the design and evolution of dynamic layout engines, declarative UI schemas, and client rendering frameworks across iOS, Android, and Web. Developer Velocity & Platform Adoption: Partner with product feature teams to drive internal adoption of Codeless. Ensure the platform provides exceptional Developer Experience, clear tooling, robust design system integration, and seamless debugging workflows. Technical Execution & Quality: Set high technical standards for platform performance, payload optimization, caching strategies, backward compatibility, and graceful offline/fallback behavior across client devices. Cross-Functional Collaboration: Work closely with Product Managers, Design System leaders, and Core Infrastructure engineers to align the Codeless roadmap with broader company initiatives and global design paradigms. What you’ll need to thrive Engineering Management: 3+ years of experience managing software engineering teams, with a track record of coaching engineers, delivering complex platform initiatives, and driving technical strategy. UI & Platform Domain Expertise: Strong foundational background in mobile (iOS/Android) or modern web architecture (React, SwiftUI, Jetpack Compose, or declarative UI paradigms). Product & Platform Mindset: Ability to treat internal product engineering teams as customers, evaluating platform success through developer velocity, adoption metrics, and rendering performance. Why join us At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

The garden3d Head of Technology has one mandate: everything we build works, holds up in production, and gets built the smartest way available to us. Working in close partnership with our founder & president Hugh Francis, this person sets the engineering standard, and builds the culture that holds it.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Shift work required for eligibility   Job Summary:     As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.   In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.   Key Responsibilities: •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.  •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.  •Troubleshoot technical issues through log analysis, research, and problem recreation.  •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.  •Leverage and contribute to the internal knowledge base to improve support efficiency.  •Consistently meet or exceed service delivery standards and key performance indicators (KPIs).  •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.  •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.    Your Key Strengths:   •Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities. •1-2 years of SaaS support experience, Technical Support, and or Operations Support environment  •Understanding of clinical workflows in long term care or medical facilities (preferred, not required)  •Strong understanding of business workflows and processes within SaaS or enterprise applications.  •Proven problem-solving skills and the ability to manage customer expectations.  •Excellent written and verbal communication skills.  •Comfortable in fast-paced, high-demand environments.  •Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.  •Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).  •Experience supporting and troubleshooting web-based SaaS applications.  •Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).  •Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). #LI-MG1  #LI-Remote Corp B - S2 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime-Eligible

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Position Summary We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners. The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence. This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives. Key Responsibilities Operational Support Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance. Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary. Document issues, findings, resolutions, and follow-up actions. Participate in agile team activities, including stand-ups and planning. Manage incident response during regular working hours and engage with global colleagues for handovers as needed. Integration Development and Support Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers. Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level. Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange. Apply approved authentication, credential-management, security, and data-handling practices. Platform Development and Engineering Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows. Support platform upgrades, patches, clones, releases, and routine maintenance. Create maintainable solutions that follow established development, security, testing, and accessibility standards. Participate in peer reviews and address feedback before deployment. Help identify opportunities to improve platform reliability, usability, and support processes. Collaboration and Professional Development Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors. Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear. Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities. Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices. Documentation and Governance Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks. Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements. Contribute reusable guidance and resolved issues to team wiki/confluence spaces. Minimum Qualifications Applicants should meet most of the following qualifications: Bachelor’s degree or equivalent Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience. Working knowledge of ServiceNow configuration and development concepts. Experience with ITSM processes such as Incident, Change, Problem, or Request Management. Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role. Foundational understanding of REST APIs, web services, authentication, and data integrations. Ability to investigate technical issues, document findings, and communicate when assistance is needed. Ability to collaborate with technical and nontechnical colleagues. ServiceNow Certified System Administrator certification, or willingness to obtain it. Preferred Qualifications The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification. Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers. Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management. Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework. Experience with Platform Analytics or Performance Analytics. Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist. ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials. Skills and Working Approach Communicates progress, risks, questions, and technical information clearly. Accepts and applies constructive feedback. Organizes assigned work and follows through on agreed commitments. Works collaboratively and respectfully with colleagues from different roles and backgrounds. Balances independent problem-solving with timely escalation. Demonstrates interest in continued technical and professional development. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $65.52 — $81.92 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.