Location: Tbilisi, Georgia; Belgrade, Serbia; Bogota, Colombia
Workplace: remote
Ready to architect high-impact campaigns across a portfolio of global brands? We're looking for a programmatic advertising expert who drives campaigns that perform, brings the insight behind decisions that matter, and stays steady when problems need solving fast.
Be the Architect of Campaigns:
Take the lead in executing and managing ad campaigns across multiple platforms, ensuring they resonate with our audience and deliver results.
Unlock Insights:
Prepare in-depth reports and metrics that not only showcase campaign performance but also offer actionable insights and recommendations for continuous optimization.
Problem Solver Extraordinaire:
Troubleshoot and resolve any ad serving or performance issues, keeping campaigns on track and clients happy.
Dashboard Management:
Update and maintain engaging dashboards that track the progress of campaigns, monitor key performance indicators (KPIs), and spotlight areas for improvement.
Collaborate and Conquer:
Work closely with senior managers and team leads, providing support to streamline workflows and drive the team's success.
Experience:
At least 2-3 years in a media or digital agency, where you've honed your skills in a fast-paced environment.
DSP Expertise:
Proficiency in DV360, The Trade Desk, Amazon DSP, other DSPs. Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic.
Analytical Mindset:
A knack for crunching numbers paired with an intuitive approach to problem-solving.
Team Spirit:
You're a collaborative team player who thrives in a supportive environment.
УдалённоTbilisi, Georgia; Belgrade, Serbia; Bogota, Colombia; Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic
Location: Tbilisi, Georgia; Belgrade, Serbia; Nicosia, Cyprus; Bogota, Colombia
Workplace: remote
Ready to architect high-impact campaigns across a portfolio of global brands? We're looking for a programmatic advertising expert who thrives on data, solves problems on the fly, and loves mentoring others to do the same.
Be the Architect of Campaigns
: Take the lead in executing complex advertising campaigns across multiple programmatic platforms for clients from a wide range of industries, including FMCG, retail, pharmaceuticals, agriculture, education, and others.
Optimize Through Data
: Monitor campaign performance employing advanced analytics tools and data-driven insights to optimize strategies and maximize impact.
Problem Solver Extraordinaire
: Troubleshoot and resolve any ad serving or performance issues, keeping campaigns on track and clients happy.
Insights That Matter
: Prepare detailed reports encompassing campaign metrics, analyzing key performance indicators (KPIs), and delivering actionable recommendations for ongoing enhancements.
Empower Collaboration
: Partner with the team to streamline workflows and hit campaign goals.
Grow Future Talent
: Provide guidance, support, and training to team members to strengthen their programmatic expertise and confidence.
Digital Marketing Expertise:
At least 3-4 years in a digital marketing agency, where you've honed your skills in a fast-paced environment.
Platform Expertise:
Proficiency in DV360, The Trade Desk, Amazon DSP e.t.c
Mentorship Mindset:
You enjoy sharing knowledge, guiding teammates, and helping others grow their skills to deliver stronger campaign results.
Strong Communicator:
You can translate data and insights into clear, actionable ideas that resonate with both clients and colleagues.
Analytical Problem-Solver:
You love digging into numbers, finding patterns, and turning challenges into smart, data-backed solutions.
Language Proficiency:
Fluent English (B2+ minimum, C1 preferred).
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full-time
The Role
As Nex’s Senior Electronic Engineer, you will work at the heart of Playground hardware and smart accessories, helping turn ambitious product ideas into reliable products at scale. You will develop and validate PCBAs, turn product intent into precise specifications, lead JDM execution, support products through production, and solve manufacturing and field problems at their root.
You will work hands-on from development and EVT through industrialization, production, and sustaining. Our partners bring development capacity and manufacturing expertise; you will ensure Nex sets the technical direction, makes the critical decisions, and holds every product to a high engineering standard.
The knowledge you gain from today’s products will also shape what comes next. By strengthening our tools, lab practices, standards, and technical judgment, you will help Nex build better consoles, push the boundaries of active play, and bring exceptional experiences to families everywhere.
The Mindset
You are curious, hands-on, and evidence-led. You turn ambiguity into clear requirements, promising ideas into working hardware, and complex failures into verified root causes. You pair bold product ambition with engineering discipline, challenge weak assumptions, and act on first principles and measured results. You build today’s product while making Nex stronger for the next one.
What You’ll Do
1. Build and Sustain the Hardware
Develop, bring up, and validate functional PCBAs for current consoles and accessories through EVT, production, and sustaining.
Support design changes, component transitions, yield improvement, and field issues throughout the product lifecycle.
2. Set the Engineering Standard
Turn product intent into precise, testable requirements, interfaces, design margins, and acceptance criteria. Codify as design guidelines.
Hold every detail to an exacting standard for performance, reliability, safety, and compliance across global markets.
3. Lead JDM Execution
Set technical direction and guide partners through design, validation, industrialization, production, and sustaining.
Challenge plans, designs, tests, and conclusions; validate key evidence and keep technical authority inside Nex.
4. Make Quality Scale
Build Nex’s failure-analysis capability and establish the true root cause of manufacturing and field issues.
Prescribe and verify corrective actions that improve yield, prevent recurrence, and raise quality as volume grows.
5. Shape What’s Next
Evaluate technologies, platforms, and components that can unlock better consoles and active-play experiences.
Turn lessons, benchmarks, and working prototypes into stronger decisions for future programs.
Success Looks Like
Hardware moves confidently from development through production and sustaining.
Products deliver exceptional performance, reliability, safety, and compliance as volume and global reach grow.
JDM partners execute efficiently while Nex leads critical decisions and validates the evidence.
Manufacturing and field issues become verified fixes and lasting improvements.
Lessons from today’s products sharpen future technology and product choices.
Every program leaves behind better tools, knowledge, standards, and engineering capability.
Must Have
Degree in Electrical or Electronic Engineering, or equivalent practical experience.
7+ years developing electronic systems for connected consumer products, including at least one product through mass production and sustaining.
Strong digital, analog, power, high-speed interface, SI/PI, PCB, and system-architecture fundamentals.
Demonstrated ability to evaluate technologies and components and turn findings into product recommendations.
Hands-on experience building prototypes and functional PCBAs, bringing up boards, using lab equipment, and debugging cross-layer problems.
Experience producing detailed engineering requirements and verification criteria.
Experience leading technical work with JDM/ODM partners and critically evaluating designs, plans, circuit and functional testing, test data, and reports.
Strong manufacturing and field failure-analysis skills, including verified root cause and corrective action.
Clear written and spoken English; working Mandarin for supplier and factory collaboration.
Nice to Have
Experience with SoCs, cameras, sensors, audio, HDMI/USB, Wi-Fi/Bluetooth, or smart accessories.
Familiarity with Android/AOSP or embedded Linux and hardware/software co-debugging.
Experience with EMC, safety, reliability, regulatory certification, and high-volume manufacturing.
Python or similar scripting experience for lab automation and data analysis.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We’re looking for an FP&A Manager, Product to join our Finance team. You’ll be the financial lead for our Engineering, Product, and Design (EPD) organizations—owning OpEx and headcount planning while building scalable systems that improve visibility and decision-making. You’ll partner cross-functionally with Engineering leadership, People, and Strategic Finance to ensure investments are intentional, efficient, and aligned with long-term company strategy. This is a hybrid role based in San Francisco, with in-office days on Monday, Tuesday, and Friday.
What You'll Do:
Own the Product investment envelope
– Manage OpEx and headcount budgets across EPD. Ensure investments align with company strategy while maintaining disciplined spend and margin targets.
Drive rigorous workforce planning across technical and corporate teams
– Build bottom-up headcount models by function and level. Partner with Engineering leaders to sequence hiring against roadmap needs, compliance requirements, and operational scale.
Model infrastructure and internal systems economics
– Develop clear forecasting models for cloud hosting, AI/compute, internal tooling, SaaS applications, and enterprise systems. Identify optimization opportunities across both product infrastructure and corporate tech stack.
Translate roadmap and corporate priorities into financial tradeoffs
– Evaluate build vs. buy decisions, capitalizable vs. expensed R&D, and vendor investments across EPD. Provide clear recommendations grounded in ROI and long-term cost structure impact.
Elevate budget vs. actuals rigor across the organization
– Lead monthly BvA reviews for EPD. Automate reporting, improve accrual accuracy, and surface actionable insights—not just variance explanations.
Design scalable financial controls without slowing teams down
– Implement approval workflows for headcount, vendor spend, and enterprise tooling that are disciplined, fast, and transparent. Use automation and AI to reduce manual review and eliminate bottlenecks.
About You:
Proven partner to Engineering leaders
– You’ve supported technical teams and corporate functions, understanding how product velocity and operational infrastructure translate into financial outcomes.
Fluent in infrastructure and SaaS cost drivers
– You understand cloud economics, AI/compute scaling, enterprise tooling, and how architecture and vendor decisions impact margins.
Strong operator in workforce planning
– You’ve managed complex headcount models across multiple departments, aligning hiring pace with financial guardrails.
Advanced financial modeler
– You build scenario-driven models with clear assumptions and sensitivity analysis that stand up to executive scrutiny.
Precision-focused and systems-oriented
– You eliminate blind spots in forecasting, improve accrual accuracy, and build processes that scale without creating bureaucracy.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $180,000.00 - $220,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Philippines
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement.
TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes.
Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans.
- Account Health & Engagement: Monitoring adoption and account health within your book, executing standard plays to drive engagement, and escalating risks appropriately.
- Process Optimization & Solution Design: Collaborating with customers to understand key workflows and configure ClickUp solutions using established best practices, templates, and guidance from senior TAMs.
- Innovation Adoption & Workflow Automation: Guiding customers in adopting relevant features, including AI and automation, primarily by implementing standard patterns and documented workflows to improve efficiency and outcomes.
- AI-Native Execution: Using AI in your own day-to-day workflow to synthesize discovery, accelerate account preparation, improve documentation quality, draft clearer recommendations, and increase the consistency and speed of customer follow-through while maintaining strong judgment and accuracy.
CORE RESPONSIBILITIES:
New Customer Onboarding
- Support end-to-end onboarding and implementation of ClickUp for assigned customers using established discovery frameworks, templates, and project plans.
- Translate functional and technical requirements into ClickUp solutions for standard use cases under the guidance of more senior TAMs when needed.
- Guide customers through setup, integrations, and change management fundamentals, escalating complex scenarios appropriately.
- Use AI-assisted workflows where appropriate to prepare for discovery, summarize implementation decisions, and improve the speed and quality of customer follow-up.
Account Health Management
- Monitor health for your book of business, including utilization, key feature adoption, and champion/stakeholder engagement.
- Execute standard adoption plays and account review cadences to maintain or improve health, leveraging existing playbooks and frameworks.
- Identify risks early and partner with senior TAMs and account teams to build and execute recovery plans.
- Run recurring meetings with your accounts, sharing usage summaries, recommended next steps, and capturing follow-ups.
- Connect AI adoption, automation usage, and workflow improvements to measurable customer outcomes such as efficiency gains, stakeholder adoption, and expansion signals.
Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for core customer workflows using established discovery guides and templates.
- Recommend optimizations based on documented best practices and apply workflow templates to support scale and consistency.
- Maintain clear documentation of customer workflows, data models, and configuration decisions following team standards.
- Use AI to help analyze repetitive workflow patterns, identify process friction, and sharpen recommendations — while validating outputs before using them with customers.
AI Enablement & Agent Deployment
- Support adoption of ClickUp AI across relevant customer workflows by configuring and testing standard AI workflows and automations aligned to published best practices.
- Provide training and consultation on how to use existing AI and automation patterns; escalate novel or complex use cases to senior TAMs or specialists.
- Track and report AI usage and credit consumption against plan, surfacing straightforward opportunities to deepen adoption.
- Evaluate AI-generated outputs for accuracy, usefulness, and business relevance before sharing recommendations or enabling them in customer workflows.
- Help customers move from feature awareness to practical workflow transformation by identifying where AI can remove manual work, improve reporting quality, or speed execution in repeatable ways.
Customer Success & Expansion
- Serve as the technical partner for assigned accounts, connecting usage to business value using established value frameworks and artifacts.
- Identify expansion signals (e.g., usage patterns, feature interest) and pass qualified leads and insights to the account team for follow-up.
- Collaborate with Sales and Customer Success to support renewals, expansions, and AI upsells, aligning your work to the broader account strategy.
Cross-Functional Collaboration
- Partner with account teams, Product, and Services to maintain alignment between delivery and success for your accounts.
- Share customer feedback and insights to improve delivery and customer experience, focusing on clear problem statements and reproducible examples.
- Collaborate with more senior TAMs and internal stakeholders on complex initiatives, contributing execution and customer context.
CORE SKILLS & COMPETENCIES:
Technical Acumen
Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality, with a focus on applying documented solutions to customer use cases. Learns and adopts new features and patterns quickly.
AI Expertise
Uses AI and Agents as a daily multiplier, not just an area of awareness. Comfortable with generative AI concepts, prompt design, and automation frameworks, and able to show examples of AI improving work quality, speed, or consistency in a customer-facing environment. Able to implement standard AI use cases and identify when to bring in senior partners for more complex or novel scenarios.
Consultative Discovery
Strong at workflow analysis for core, well-understood processes. Uses structured discovery guides to identify friction points and map customer needs into ClickUp using existing best practices.
Project & Program Management
Strong project and time management for your account load. Able to juggle multiple accounts and workstreams with regular check-ins and guidance from your manager or senior TAMs.
Data & Reporting
Comfortable using dashboards and metrics to communicate health, adoption, and ROI at the account level. Interprets usage data to support clear, actionable recommendations within established frameworks.
Customer Engagement
Executive presence and strong communication skills, with an emphasis on clarity, expectation setting, and follow-through. Builds trust with customer stakeholders by reliably executing agreed plans.
Account Ownership
Accountable for day-to-day execution for your book of business: proactive in follow-through, organized, and focused on achieving measurable outcomes while escalating higher-risk or highly strategic decisions.
Collaboration & Influence
Works cross-functionally with account teams, Product, and Sales to align on outcomes. Influences through clear data, customer stories, and consistent execution, while relying on senior leaders for major strategic decisions and escalations.
AI-NATIVE CANDIDATE EXPECTATIONS:
- Can demonstrate examples of using AI tools, prompts, automations, or agent-assisted workflows to improve personal productivity, customer delivery quality, or workflow outcomes.
- Can speak concretely about where AI added value, where human judgment was still required, and how success was measured.
- For this level, we are looking for evidence of strong applied AI fluency in execution — not necessarily novel model development or highly complex custom agent architecture.
INTERVIEW SIGNAL:
BE PREPARED TO WALK THROUGH HOW YOU USE AI IN YOUR WORK. OUR INTERVIEW PROCESS WILL ASSESS PRACTICAL AI CAPABILITY, INCLUDING HOW YOU APPLY AI TO WORKFLOW ANALYSIS, CUSTOMER EXECUTION, JUDGMENT, AGENTIC WORKFLOWS, AND MEASURABLE OUTCOMES.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Ho Chi Minh City, Vietnam
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
Job Description
Our client is looking for a high-performing Sales Manager who combines strong sales execution with the ambition and potential to grow into a future leadership role.
The ideal candidate should have a proven ability to build strong relationships with doctors and key accounts, develop new business opportunities, and consistently deliver sales results. Importantly, our client is looking for someone who is excited by the challenge of launching new injectable products.
This talent can build product confidence among physicians, identify early adopters and KOLs, generate momentum in the market, and progressively convert interest into sustainable adoption and sales.
Beyond individual performance, our client is looking for someone who demonstrates leadership potential. This means being willing to take ownership beyond their own territory, share knowledge and best practices with colleagues, support, and influence others positively, and demonstrate the maturity and accountability expected of a future team leader.
The successful candidate should be ambitious to progress into a leadership position within approximately 12 months, subject to demonstrating strong sales performance, successful product-launch execution, and readiness to lead others.
Key Responsibilities
Client Relationship Management:
Build and maintain strong relationships with doctors, clinics and Key Opinion Leaders (KOLs), with a focus on building product confidence and developing long-term customer partnerships.
Sales Target Achievement:
Meet or exceed monthly and quarterly sales goals through strong sales execution, new business development and successful conversion of product interest into sustainable sales.
New Product Launch & Market Development:
Support the launch and market penetration of new injectable products by identifying early adopters and KOLs, generating market momentum and driving product adoption.
Market Research & Strategy:
Stay up to date with market trends, customer needs and competitor activity to identify opportunities, understand market potential and support effective product positioning.
Product Training & Education:
Educate doctors and clinic teams on product benefits, technology, clinical advantages and proper usage to build product confidence and encourage adoption.
Reporting & Analysis:
Submit regular sales performance reports, product launch updates and market feedback to track progress, identify challenges and recommend opportunities for growth.
Team Collaboration & Leadership:
Share product knowledge, market insights and best practices with colleagues, support team initiatives and demonstrate the ownership, maturity and ability to influence others expected of a future team leader.
Key Requirements
Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, or a related field.
Minimum 4 years of experience in medical/pharmaceutical sales.
Existing experience in dermatological or skincare products, preferably in mid premium segment.
Excellent communication and interpersonal skills – understanding and ability to communicate in English.
Strong negotiation and persuasion abilities and ability to position products based on technology and clinical advantages.
Understanding of Clinic and stakeholder motivations, influencing factors and “partnership” mindset.
Strong Business acumen & hunger to maximize potential with existing client and drive new clinic expansion and curiosity to understand business potential.
Strong collaboration mindset and desire to work with colleagues for synergies.
Self-driven, goal-oriented, and proactive.
Demonstrated leadership potential, with the ambition and ability to progress towards a team leadership role, subject to strong sales performance, successful product-launch execution and readiness to lead others.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Thuwal, Saudi Arabia
We are seeking a
Fire Safety Engineer to join our team.
The Fire Safety Engineer is responsible for delivering technical fire and life safety engineering activities under the direction of the Fire Safety Engineering Lead. The role supports
delegated Authority Having Jurisdiction (AHJ) governance framework by conducting technical reviews,
field assessments, inspections, compliance verification, fire risk assessments, and technical investigations
within approved procedures and delegated authorities. The role prepares technical
recommendations for review and approval through the Lead, Fire Safety Engineer and the Health and
Safety Manager, as applicable. The Fire Safety Engineer also supports compliance with Saudi Civil Defense
requirements, Saudi Building Code (SBC), National Fire Protection Association (NFPA), International Fire
Code (IFC), and requirements by maintaining audit-ready evidence, verifying fire protection system
performance, supporting Civil Defense-related documentation and inspections where applicable, and
escalating significant fire and life safety risks.
Key Responsibilities:
Conduct fire and life safety engineering reviews, inspections, assessments, and field verifications.
Review new construction, renovations, fire protection systems, and high-hazard facilities.
Conduct fire risk assessments and recommend corrective and preventive actions.
Ensure compliance with
Saudi Building Code (SBC), Saudi Civil Defense, NFPA, IFC, and applicable fire safety requirements
.
Support inspection, testing, maintenance, commissioning, and verification of fire protection systems.
Review systems including fire alarms, water-based and special suppression, smoke control, passive fire protection, fire doors, barriers, and means of egress.
Investigate fire incidents, system failures, unwanted alarms, and other fire and life safety issues.
Coordinate with projects, facilities, contractors, consultants, and other stakeholders.
Requirements
Bachelor's Degree in
Fire Engineering, Fire Protection Engineering, Mechanical Engineering, Electrical Engineering, or related Engineering discipline
.
Minimum
6 years of professional experience
in Fire Protection Engineering, Fire Systems, Fire Prevention, or Fire & Life Safety Compliance.
Strong knowledge of
SBC, NFPA, IFC, and Saudi Civil Defense requirements
.
Experience in fire protection system inspections, testing, commissioning, and compliance.
Experience reviewing technical drawings, designs, specifications, and inspection documentation.
International fire safety certifications such as
CFPS, CFPE, NICET, IFE, or equivalent
are preferred.
Valid driver's license required.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
This role owns how Higgsfield measures its product - from the first sign-up to whether people come back.
You are the measurement owner for onboarding, first generation, the paywall, plans and credits, and retention. Product managers ship fast here - your job is to make sure they ship knowing.
You make sure:
- Every product decision has a number attached to it before it ships and after it ships
- Experiments are designed to be readable, and then read honestly - including when the answer is “this didn’t work”
- The events the product emits can be trusted; you own the definition, not just the query
- A PM gets an answer in hours, not next sprint
You are the person who decides what “it worked” means.
WHAT YOU WILL DO
Product measurement
- Own the core product metrics: activation, first-generation success, generation depth, free→paid conversion, repeat usage, retention by cohort and segment.
- Define each metric once, write the definition down, and hold the line on it - one definition across dashboards, decks, and Slack.
- Instrument new features before launch, with product and engineering: which events, which properties, what success looks like, when we call it.
- Watch the health of the event stream itself - tracking drift, double counting, missing parameters, naming breakage and find the problem before a decision gets made on top of it.
Experimentation
- Design A/B tests properly: hypothesis, one primary metric, unit of randomization, MDE, sample size, run length, guardrail metrics.
- Read them honestly: significance, peeking, novelty effects, sample-ratio mismatch, segment heterogeneity.
- Separate “we proved this works,” “we proved this doesn’t,” and “we can’t tell from this test” - and say which one out loud.
Product & monetization analysis
- In-product funnel work: onboarding and quiz, first generation, paywall, checkout, plan choice, credit top-ups.
- Pricing and packaging analysis: plan mix, credit consumption, unit economics per generation, margin by feature and by model.
- Feature adoption and its real effect on retention and revenue — separating “users who do X retain better” from “making people do X improves retention.”
- Behavioural segmentation: casual creators vs corporate/B2B, new vs returning, by model and by use case. Mixing them hides everything that matters.
Making it usable
- Build the few dashboards PMs actually open on their own — decision-shaped, not comprehensive.
- Write short readouts a non-analyst can act on. Visualize data for humans, not for other analysts.
- Automate recurring reporting so your hours go to new questions, not refreshes.
- Work in SQL, Python, BigQuery and product analytics tools. We use AI heavily - resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
We're looking for an analyst with opinions.
You should have:
- Strong SQL: window functions, cohorts, funnels and retention on raw event data, without help.
- Python at working level for analysis (pandas, notebooks). Entry level is fine - we use AI heavily.
- Real experimentation experience: you have designed tests, run them, and killed features with the results.
- Statistical honesty: you know what a p-value does and does not entitle you to say, and you have refused to call a flat test a win.
- Understanding of subscription + one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, deferred value of unspent credits.
- The instinct to check the instrument before explaining the movement - a surprising number is a claim, not a fact.
- Ownership: you decide what's worth analyzing, you chase the fix, you follow the recommendation to a shipped change.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Product analysts from consumer subscription or PLG products
- Growth/BI analysts who moved into product and stayed
- Early-startup analysts who built product measurement from zero
- Data scientists who got tired of models and want decisions
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Wait for a ticket to tell you what to analyze
- Want to build models more than you want to change decisions
- Need a data engineering team and clean tables to exist before you can start
- Would report a lift you don't believe in because a stakeholder wants it
- Need perfect data before you can say anything useful
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Right now we treat 25M+ people as one user. The same paywall, the same discount, the same lifecycle email, the same retention effort. And we mostly conclude that a campaign worked by looking at what the people we sent it to did next — which is not the same thing.
This role makes the company act per user, and know what that action was worth.
You own both halves of that: the models that decide who we aim at, and the causal reads that say whether it landed. Who is about to leave. Who will come back on their own without us spending anything. Whose decision a discount actually changes. And what a payer is worth over their life, once the discount, the refunds and the compute they consume are all inside the number.
You make sure:
- Discounts and credit vouchers go to the people whose behaviour they change, and nowhere else
- We know who is about to churn early enough to do something about it — and we know whether the something worked
- Lifetime value is a number we can defend by cohort, by plan and by the discount a cohort was acquired on, not one blended average that hides all three
- Every model and every campaign has a holdout behind it, so we can always state what it is worth in money
WHAT YOU WILL DO
Churn, retention & lifecycle propensity
- Build churn and downgrade prediction for subscribers, and repeat-purchase propensity for one-time credit-pack buyers — two different machines, not one model with a flag on it.
- Know the difference between a model that predicts churn and a model that reduces it. AUC earned by detecting users who already stopped using the product is worth nothing.
- Hunt leakage relentlessly. Cancellation-adjacent features will hand you a beautiful offline number and a useless system.
- Pair every score with an intervention and a holdout. The deliverable is a retained user, not a ranked list.
Uplift modelling & offer targeting
- Own incrementality on everything we aim at a user: discounts, credit vouchers, trials, upgrade prompts, win-back campaigns, retention saves.
- Model uplift, not propensity.Targeting the users most likely to convert spends margin on people who were going to convert anyway; the entire value of this work is finding the users whose decision the offer changes.
- Design the randomized holdouts that make uplift trainable and measurable in the first place, and keep them running permanently — including the ones marketing will ask you to switch off.
- Respect the guardrails. An offer model optimizing conversion alone will happily find the accounts that convert at negative gross margin, and it will find the abuse rings first. Margin and abuse signals are constraints on the objective, not a later cleanup.
- Work with Legal on what may be personalized. Personalized pricing and discounting touches consumer-protection and consent rules in several of our markets — you should want that conversation, not route around it.
Lifetime value & payer economics
- Own LTV: cohort-based, censored honestly, stated on contribution margin rather than gross revenue, and split by plan, segment and acquisition discount.
- Model the parts that actually move it — refunds and chargebacks, credit breakage and expiry, plan migration and downgrades, and the compute an unlimited plan consumes.
- Make it a decision input, not a slide: what we can pay for a user, which discount depth pays back, which plan we should stop selling.
- Keep it current and versioned. A stale LTV curve is worse than no curve, because people act on it.
Experimentation & causal measurement
- Design and read the experiments behind pricing, packaging, offers and lifecycle — with the product analytics team, not in parallel to it.
- Reach for the right tool when a clean experiment is impossible: difference-in-differences, matching, switchback and geo tests, synthetic control — and name the assumption each one is buying.
- Separate "users who do X retain better" from "making users do X improves retention." Every time, out loud.
- Kill your own results. A finding that doesn't survive a second look should die at your hands, not in a board deck.
How we ship
- Own the work end to end: framing the decision, features, training, evaluation, the scored audience landing in the tool that sends the offer, monitoring, retraining.
- Models ship as batch scores and policy rules into lifecycle tooling, the paywall and pricing — plus the readout that says what they earned. There is no real-time serving stack to babysit.
- Monitor for drift. New model launches, price changes, discount campaigns and seasonality all move the ground under a deployed score.
- Write down what each model is worth, in money, and keep that number current.
WHO WE'RE LOOKING FOR
- Experience shipping models that changed what the business did to real users— a targeted campaign, a pricing rule, a retention programme. Notebooks and offline benchmarks are not this.
- Depth in at least two of: churn and propensity modelling, uplift & causal ML, LTV and subscription economics, experimentation at scale.
- Genuine causal literacy: randomized holdouts, incrementality, Qini and uplift curves, selection effects, and why a lift measured before-and-after is usually not a lift.
- Strong SQL and Python: cohorts, funnels and retention on raw event data without help; gradient boosting; and the boring parts — feature pipelines, retraining cadence, a scoring job that runs on a schedule and doesn't rot.
- Understanding of subscription plus one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, the deferred value of unspent credits, and why revenue and margin disagree about the same customer.
- Commercial judgment: you name the decision and the metric before you pick the model, and you know when the answer is a rule rather than a model.
- Pragmatism. A segment rule shipped this month that lifts retention beats a two-quarter uplift platform. Then you replace the rule.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Growth, retention or monetization data scientists from subscription, gaming, fintech or e-commerce — anywhere offers and churn are modelled with real money attached
- CRM and lifecycle data scientists who owned campaign targetingandits incrementality
- Causal inference and uplift specialists who ship policies rather than papers
- Strong product analysts who moved into modelling and kept the decision instinct
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to train or fine-tune generative video models — that's what our R&D ML Engineer roles do, and they're open
- Want to own a recommender or a serving stack — ranking is not in this role's scope today
- Would target an offer at the users most likely to buy and call it personalization
- Report a lift from a before-and-after comparison, or from comparing the users you targeted to everyone you didn't
- Optimize AUC and hand the score to someone else to work out what to do with it
- Need clean labelled data, a feature store and an experimentation platform to exist before you can start
- Want predictable 9–5 workdays
HIRING PROCESS
We move fast:
- Screening call (30 min)
- Technical interview & case study (1 hour)
- Practical home task (7 days)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join Cruise fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Maintain safe navigation by standing watch, monitoring bridge/navigation equipment, and ensuring safe vessel operation in port and at sea.
Prepare and manage voyage plans, including environmental compliance and adherence to MARPOL and local regulations.
Keep navigational charts, publications, equipment logs, and merchant flags updated and compliant with the latest requirements.
Manage port-related information and documentation, including port questionnaires, traffic, tidal/current data, and voyage technical itineraries.
Support vessel safety, security, and regulatory compliance by performing emergency duties, monitoring communication systems (including GMDSS tests), and maintaining required documentation such as radio logs.
To be in possession of :
Valid COC (STCW Reg II/2) with verification.
Valid STCW certifications required for the position.
Excellent knowledge of ISM Code, SOLAS, MARPOL, and other maritime regulations
Excellent leadership, interpersonal, and crisis management skills
Advanced English level; additional languages are an asset and recommended.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Substantial experience in same rank on Exceptions cruise ships
To possess COP BASIC POLAR WATERS with experience in sailing in Ice and Polar Waters.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Bonus Scheme
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you'll be doing
This role is about ownership and execution. You'll take an initiative from brief to launch to optimization: decide how success is measured, pull in the right partners across Sales, Product Marketing, and commercial teams, and keep everything moving to hit the timeline.
Day-to-day in this role, you'll:
Own paid marketing campaigns end-to-end across Meta, Google, LinkedIn, and TikTok, as well as programmatic, direct media buys, industry sites, newsletters, and content syndication.
Work hand in hand with local country Sales teams to understand each market's business goals and shape the best local plan to drive performance at the country level.
Work with the B2B marketing colleagues to launch new products. You’ll own paid marketing strategy, shaping targets, audiences, campaigns, and key messaging together with Product Marketing and commercial stakeholders, then ramp demand once you're live.
Manage stakeholder interests and provide ongoing feedback and reporting analysis.
Work toward clear marketing KPIs, such as CPL, closed-won deals, and revenue.
Identify top-performing partners and channels and build strong relationships.
Bring creative ideas to the table and work closely with creatives to produce campaigns that perform.
Put data at the heart of your decisions: analyze campaign and CRM data to understand what actually drove impact, and build your own reporting and dashboards to keep results clearly in view.
Use AI actively to work smarter and build AI-powered solutions with the best tools available
Test new (locally relevant) channels, messaging, and tools, and turn what works into repeatable campaigns
Our humble expectations
Relevant experience in B2B Demand Generation, paid media, or media buying
, ideally within a tech, SaaS, or similarly fast-paced environment. We welcome candidates with a range of career paths and backgrounds who can demonstrate the skills and impact needed for the role.
Hands-on, multi-channel paid media experience
across platforms such as Google (Search and Display), Meta, LinkedIn, TikTok, and programmatic media, including managing and scaling campaign budgets.
International marketing experience
, with exposure to working across multiple markets and helping to grow new or emerging products, services, or audiences.
Demand generation and go-to-market experience
, including building campaigns from the ground up and supporting new product launches.
A
data-informed approach to marketing
: able to define relevant KPIs (for example, CPL, closed-won opportunities, and revenue), monitor performance, and turn campaign and CRM data into clear recommendations.
Working knowledge of Excel or Google Sheets
, including tools such as lookups and pivot tables, or equivalent experience with data-analysis tools.
Strong problem-solving and experimentation skills
: able to identify opportunities or challenges, develop hypotheses, run tests, and apply learnings.
A genuine interest in
AI and automation
, with examples of using these tools to improve marketing workflows or reduce manual work.
Strong cross-functional collaboration skills
, with the ability to build trusted relationships with Sales and other partners while working independently when needed.
Strong written and verbal English communication skills
. Additional language skills are welcome but not required.
What we offer
The opportunity to build something meaningful and global, surrounded by kind and ambitious people.
The chance to build, test, and scale. This is a role where you'll shape how Wolt grows demand for new B2B products, not just maintain what's there.
Lots of learning, growth, and ownership in a high-growth tech environment.
Competitive salary and benefits.
A genuinely supportive culture that values diversity, curiosity, and getting better every day.
A flexible hybrid working model and a vibrant HQ in central Helsinki or Berlin.
Next steps
If this sounds like the challenge you've been looking for, we'd love to hear from you! Submit your application, and our Talent Acquisition Partner will be in touch.
Our hiring process typically includes:
An introductory chat with our TA team
A conversation with the Hiring Manager
A practical assignment
Final interviews with the wider team
We review applications on a rolling basis, so apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Vancouver, Canada; Toronto, Canada; Calgary, Canada
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (insurtech experience is preferred)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Canada
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Canada; Brazil; Ireland; Cyprus; Portugal; Poland; United Kingdom
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
THE OPPORTUNITY
We are seeking a highly skilled Sr. Manager, Model Risk Management to join our team, focusing on Transaction Monitoring and Customer Risk Assessments models for Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) purposes. The successful candidate will be responsible for ensuring that our Transaction Monitoring, Customer Risk Assessment and Screening models are robust, effective, and compliant with regulatory requirements.
- Model Validation: perform independent validation of Transaction Monitoring / Customer Risk Assessment / Screening models, AI models (built in Claude or ChatGPT), including but not limited to:
- Reviewing model pre & post development documentation, data quality, accuracy, access and testing methodologies.
- Assessing model performance, accuracy, and stability.
- Evaluating model risk and identifying potential biases.
- Reviewing AI Models for AML/CFT Program
- AML/CFT Regulatory Compliance: ensure that Transaction Monitoring and Customer Risk Assessment models comply with relevant AML/CFT regulations, including but not limited to:
- EU AML/CFT Directives.
- US BSA/AML regulations.
- FATF recommendations.
- Risk Assessment: conduct risk assessments to identify potential AML/CFT risks associated with Transaction Monitoring and Customer Risk Assessment models, including but not limited to:
- Identifying higher-risk customer segments, products, and geographies.
- Assessing the effectiveness of controls and mitigants.
- Model Monitoring and Maintenance: develop and implement procedures for ongoing model monitoring and maintenance, including but not limited to:
- Annual reporting & certification
- Tracking model performance and identifying degradation.
- Conducting regular model reviews and updates.
- Collaboration and Communication: collaborate with various stakeholders, including but not limited to:
- Model Engineering and owners.
- AML/CFT subject matter experts.
- Business units and risk management teams.
- Documentation and Reporting: prepare and maintain high-quality documentation, including but not limited to:
- Model validation reports.
- Risk assessments.
- Regulatory compliance reports.
- Methodology Development: contribute to the development and maintenance of model validation methodologies, including but not limited to:
- Developing and refining model validation frameworks.
- Identifying best practices and industry standards.
WHAT YOU BRING
- Bachelor's degree in a quantitative field (e.g., mathematics, statistics, computer science, engineering).
- 5+ years of experience in model validation, risk management, or a related field, preferably in AML/CFT.
- Understanding of international Model Risk Management rules and regulations, such as OCC SR 11-7.
- Strong understanding of machine learning and statistical modeling techniques.
- Deep understanding of fiat and crypto payment flows
- Proficiency in programming languages (e.g., Python, R, SQL).
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Strong understanding of financial markets, products, and services.
- Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
NICE TO HAVES
- Professional certifications (e.g., FRM, CDA, CAP).
- Experience with AML/CFT transaction monitoring and Customer Risk Assessment systems
- Knowledge of cloud-based technologies.
- Experience with agile development methodologies.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
We are seeking an experienced
HSE Coordinator
to support Health, Safety, and Environmental activities for Oil & Gas operations in the Eastern Province. The successful candidate will be responsible for coordinating and monitoring HSE activities, ensuring compliance with Saudi Aramco and project HSE requirements, and promoting a strong safety culture across operational sites.
Candidates with experience in both
Rig/Drilling and Non-Rig Oil & Gas environments
are encouraged to apply.
Key Responsibilities
Coordinate and monitor the implementation of HSE policies, procedures, and project safety requirements.
Ensure compliance with Saudi Aramco HSE standards, client requirements, and applicable regulations.
Conduct regular HSE inspections, audits, and site safety assessments.
Identify unsafe acts, unsafe conditions, and potential hazards and recommend corrective actions.
Monitor and support the implementation of Permit to Work (PTW), Job Safety Analysis (JSA), and risk assessment processes.
Participate in incident and accident investigations, including root cause analysis and corrective action follow-up.
Prepare and maintain HSE reports, inspection reports, incident reports, and safety performance records.
Coordinate and conduct safety inductions, toolbox talks, HSE awareness sessions, and safety training programs.
Organize and participate in emergency response drills and ensure personnel are familiar with emergency procedures.
Monitor the proper use of Personal Protective Equipment (PPE) and other HSE-critical equipment.
Participate in safety meetings and communicate HSE alerts, lessons learned, and safety initiatives to employees.
Follow up on observations, audit findings, and non-conformances to ensure timely closure of corrective actions.
Promote a proactive safety culture and encourage reporting of unsafe acts and conditions.
Coordinate with project management, supervisors, contractors, and client representatives on HSE-related matters.
Monitor environmental compliance, waste management, spill prevention, and other environmental protection requirements.
Requirements
Bachelor's Degree or Diploma in Occupational Health & Safety, Engineering, Environmental Science, or a related discipline.
Minimum
5+ years of HSE experience
in Oil & Gas, Petrochemical, Energy, Construction, Drilling, or Industrial projects.
Previous experience working on
Saudi Aramco projects is highly preferred.
Saudi Aramco RTS approval/experience will be an added advantage.
Experience in Rig/Drilling operations or Non-Rig Oil & Gas operations will be considered.
Strong knowledge of Saudi Aramco HSE requirements, standards, and procedures.
Good understanding of PTW, JSA, Risk Assessment, HAZID, Incident Investigation, and Emergency Response.
Experience conducting HSE inspections, audits, toolbox talks, safety meetings, and training programs.
NEBOSH IGC certification is highly preferred.
Additional certifications such as IOSH, OSHA, ISO 45001, First Aid, H2S, Confined Space, or Fire Safety will be advantageous.
Strong reporting, documentation, communication, and coordination skills.
Ability to work independently in field and operational environments.
Good command of English, both written and spoken.
seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоPhilippines; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Ho Chi Minh City, Vietnam
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
Berlin, Germany; Helsinki, Finland
ОфисSingapore
УдалённоseniorVancouver, Canada; Toronto, Canada; Calgary, Canada; Must be based in Canada
УдалённоseniorCanada; Brazil; Ireland; Cyprus; Portugal; Poland; United Kingdom; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисLondon
ОфисLondon
ОфисLondon
Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates