Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Stockholm, Sweden; Wien, Austria; Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product.
Why you’ll love this role
High Impact:
You aren't just shipping features; you are shaping the architecture of a global platform used by millions.
Technical Agency:
You will influence team objectives, technical direction, and long-range goals, helping us solve problems of high scope and complexity.
Innovative Culture:
You will get to experiment with and integrate agentic AI into production engineering workflows, moving beyond simple prompt engineering to build resilient, AI-assisted systems.
Autonomy:
You will thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, ensuring every technical decision delivers genuine value to our users.
What you’ll do
Drive Technical Direction:
Design and ship moderate to complex backend features with minimal guidance, making pragmatic choices between modular-monolith code, shared components, or independently operated services.
Raise the Bar:
Advocate for product quality, security, availability, and performance. You will define backend standards for style, maintainability, testing, APIs, and operational readiness.
Mentor & Lead:
Mentor associate and intermediate engineers, remove technical blockers, and improve team delivery practices through code and design reviews.
Operational Excellence:
Diagnose and prevent performance/reliability issues at scale. Participate in incident response and act as a technical owner where appropriate.
AI Integration:
Use AI in production engineering work to improve outcomes, evaluate its effectiveness, and coach others on responsible, high-judgment use.
What you’ll bring
Deep Backend Expertise:
A strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.
Adaptability:
Proficiency in modern backend languages and a deep understanding of systems programming. We value the ability to learn and adapt over mastery of a single language.
Architectural Judgment:
Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.
Influence:
Ability to lead through influence, technical judgment, and clear written communication, effectively bridging the gap between product needs and technical reality.
Agentic AI Expertise:
Proven experience building or operating agentic systems in production—moving beyond prompt engineering to architecting loops, tool-use, and error-handling strategies that ensure reliability at scale.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bournemouth, United Kingdom
Location:
London
Reporting Line:
Head of Partner Advocacy & Growth
Department:
Marketing
Employment Type:
Full-time
We are looking for an experienced B2B acquisition marketer with deep digital expertise to drive new mortgage brokers into the OneDome Growth Partners network.
This is a cross-channel role where you will be responsible for identifying, reaching, and converting mortgage brokers primarily through performance digital channels, while also amplifying impact through PR, events, and referral initiatives.
Reporting into the Head of Partner Advocacy & Growth, you will be the chief digital evangelist of the Growth Partners value proposition – using paid media, SEO, email, and automation to drive a predictable, scalable pipeline of new broker partners.
Key Responsibilities
Digital-First Broker Acquisition Strategy
Design and execute a multi-channel acquisition plan to drive a steady pipeline of new mortgage broker partners.
Own and optimise the full funnel – from awareness through to application.
Develop a referral initiative that includes digital tracking, automated incentives, and broker-friendly sharing tools.
Performance Marketing & Optimisation
Manage acquisition budgets with a CPA focus, continuously testing ad creative, landing pages, audience segments, and offers.
Implement retargeting campaigns to nurture brokers who have shown interest but not yet joined.
Work with analytics teams to set up conversion tracking.
Run regular A/B tests on messaging through deep understanding of our value proposition
Test channel mix to improve conversion rates.
Channel & Campaign Integration
Work closely with the PR team to amplify trade media coverage – using earned media as fuel for paid and owned campaigns.
Partner with the Events Manager to create hybrid event strategies: identifying where to be seen and how to maximise our presence.
Spend time with internal partnership and sales teams to map the broker’s digital journey from first click to first completed application.
Own the Growth Partners website landing pages for acquisition, optimising for SEO and conversion (CRO).
Develop a compelling narrative around the Growth Partners community and create acquisition-focused digital assets and content to drive engagement
Performance Reporting & Optimisation
Track, measure, and report on digital acquisition KPIs: new broker sign-ups, CPA, CTR, conversion rate (landing page to application), ROI by channel, and referral conversion rates.
Produce weekly dashboards for the Head of Partner Advocacy & Growth, making data-backed recommendations to reallocate spend.
Feed digital learnings back into the broader growth strategy to continuously improve broker acquisition efficiency.
Key Skills and Experience
5+ years of B2B marketing experience, with at least 3 years in a digital marketing or performance marketing role.
Proven track record of growing memberships or acquiring partners preferably in a professional services environment.
Hands-on experience with: Google Analytics, Google Ads, LinkedIn Campaign Manager, email marketing platforms and content management tools.
Demonstrable success in creating innovative acquisition campaigns across multiple channels.
You are digitally obsessive and commercially savvy: You love data and can model LTV:CAC and argue for incremental budget based on channel performance.
A collaborative operator, you’ll enjoy working as part of a team whilst being equally at home leading a solo project.
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50
in 2025, and the
6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: £40,000 – £45,000 / year
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring an Electrical Engineer II to help advance the performance, reliability, and scalability of WHOOP wearable technology and supporting hardware. As a member of the Hardware Engineering team, you will play a hands-on role in designing, testing, characterizing, debugging, and improving electrical systems throughout the product lifecycle, from early development and prototyping through high-volume production and continuous improvement. You will work closely with Electrical, Mechanical, Firmware, Manufacturing, Quality, and Supply Chain teams to investigate complex technical challenges, develop and validate robust solutions, and drive improvements in product performance, quality, reliability, and manufacturability.
RESPONSIBILITIES:
- Design, test, characterize, debug, and optimize low-power, mixed-signal electronic circuits and systems across new product development and continuous improvement initiatives
- Contribute to schematic design, component selection, PCB development, hardware prototyping, board bring-up, and design iteration to improve system performance, robustness, and manufacturability
- Develop and execute electrical experiments, characterization plans, and validation testing to understand system behavior, investigate failures, identify root causes, and guide engineering decisions
- Analyze test data and troubleshoot electrical issues to drive improvements in circuit performance, power consumption, signal integrity, reliability, production yield, and cost
- Collaborate across Electrical, Mechanical, Firmware, Manufacturing, Quality, and Supply Chain teams, as well as with suppliers and contract manufacturers, to resolve technical challenges and implement robust hardware solutions
- Support hardware through design verification, validation, new product introduction (NPI), and ongoing production, including engineering change orders (ECOs) and design improvements; travel up to 15% domestically and internationally to collaborate with partners and suppliers
QUALIFICATIONS:
- Bachelor's degree in Electrical Engineering or a related technical field, or equivalent practical experience
- 3+ years of relevant electrical engineering experience designing, developing, testing, debugging, or supporting electronic hardware
- Strong understanding of electrical engineering fundamentals, including analog and digital circuit design, power management, signal integrity, component fundamentals, and common communication interfaces
- Hands-on experience designing, prototyping, testing, characterizing, and debugging electrical circuits and systems using standard laboratory equipment
- Experience reading and developing schematics and working with ECAD tools such as Altium or equivalent
- Experience with hardware development, validation, or production support, including exposure to design verification, failure analysis, design iteration, or manufacturing processes
- Strong analytical and problem-solving skills, with the ability to use data, experimentation, and cross-functional collaboration to investigate complex technical problems and drive effective solutions
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Sainte-Anne-de-Bellevue, Canada
📍
Location:
Sainte-Anne-de-Bellevue, QC, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote available for U.S. and Canadian Citizens
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Remote & Relocation Opportunities
U.S. and Canadian Citizens:
Remote work arrangement available.
UK and European Candidates:
Relocation assistance/allowance and a
relocation bonus
are available for qualified candidates willing to relocate to Canada.
Candidates should be prepared to support collaboration across multidisciplinary spacecraft engineering teams.
Important Screening Requirements
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
8+ years of Electrical Power System (EPS) design experience
on LEO/MEO satellite platforms.
Deep knowledge of
spacecraft bus subsystems and their interactions
.
Experience with
power electronics design and power management hardware
.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration, testing, and troubleshooting
.
Experience with
Confluence and JIRA
.
Ability to work effectively with limited supervision.
Strong analytical and problem-solving skills.
Excellent written and oral communication skills in English.
French is an asset.
About the Role
We are seeking an experienced
Satellite Electrical Power System (EPS) Design Engineer
to support the concept, detailed design, analysis, verification, and integration of electrical power subsystems for current and next-generation
remote sensing and communications satellites
.
The role focuses on the design and development of
solar arrays, power-conditioning units, batteries, power distribution, and regulation systems
, while working closely with multidisciplinary teams across payload, spacecraft bus, thermal, structural, avionics, and mission systems.
The successful candidate will contribute to the development of reliable, high-performance EPS solutions throughout the spacecraft lifecycle, from early architecture and trade studies through integration, launch, and on-orbit operations.
What We’re Looking For
We’re looking for a
senior spacecraft electrical power systems engineer
with strong experience designing and integrating EPS architectures for satellite platforms.
The ideal candidate can work across the full EPS lifecycle, from
power architecture and trade studies through detailed design, modeling, verification, spacecraft integration, launch, and on-orbit support
.
Strong candidates will combine deep power electronics and spacecraft EPS expertise with hands-on systems integration, analytical problem-solving, and the ability to work effectively across multidisciplinary engineering teams.
Key Responsibilities
Architecture & Requirements
Define EPS architectures covering
power generation, energy storage, and distribution
while meeting mission power, mass, volume, and reliability requirements.
Perform architecture and technology trade studies involving:
Solar cell technologies
Battery chemistries
Regulator topologies
Develop system requirements and functional flow block diagrams.
Develop and maintain
Interface Control Documents (ICDs)
and design descriptions.
Manage requirements and maintain bidirectional traceability throughout the program lifecycle.
Detailed Design & Analysis
Size and evaluate:
Solar arrays
Power-conditioning units
Battery packs
Power distribution units
Build and validate high-fidelity electrical models for spacecraft operating modes.
Perform
FMECA and fault-detection analysis
.
Develop and maintain power budget models.
Perform load-flow and thermal-power coupling analyses.
Conduct survivability analyses for:
Eclipse operations
Safe mode
Fault-tolerant operation
Analyze EPS performance across different spacecraft mission phases and operating conditions.
Cross-Functional Coordination
Present technical status, risk analyses, and trade-study results to senior management.
Interface with spacecraft bus teams across:
Power
Thermal
Structures
Avionics
Develop and maintain high-fidelity power models for mission analysis, including:
Orbit raising
Station keeping
De-orbit
Develop tools supporting power efficiency and optimization.
Support
Phase 0 and pre-Phase A
activities.
Collaborate with multidisciplinary engineering teams throughout the spacecraft lifecycle.
Integration & Verification
Author
Verification Plans, Test Matrices, and Validation Procedures
for unit and EPS subsystem testing.
Support ground-test and integration campaigns.
Support:
Fueling activities
Thermal-vacuum testing
EMI/EMC testing
Spacecraft-level integration
Analyze test data and support anomaly resolution.
Close out anomalies and update design baselines.
Support flight software integration.
Technical Leadership & Mentorship
Mentor and guide junior and intermediate systems engineers and interns.
Lead or support multidisciplinary engineering activities.
Serve as a technical liaison with customers, partners, and external vendors.
Contribute to continuous improvement initiatives.
Contribute to engineering knowledge bases, processes, and standards development.
Configuration, Documentation & Standards
Maintain EPS design and safety standards.
Ensure engineering analyses, software, documentation, and deliverables are properly version controlled within the PLM environment.
Support spacecraft design reviews, including:
SRR
PDR
CDR
MRR/TRR
Support technology road-mapping and innovation activities.
Launch, On-Orbit & Operations Support
Support launch-site interface checklists with the responsible launch vehicle interface engineer.
Support pre-launch checkout procedures.
Support early-orbit checkout scripts.
Provide real-time EPS engineering support during:
Launch
On-orbit commissioning
Anomaly investigations
Contingency operations
Support
Satellite Operations Handbook (SOOH)
development and associated operator training.
Required Qualifications
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
8+ years of EPS system design experience
on LEO/MEO satellite platforms.
Deep knowledge of spacecraft bus subsystems and their interactions.
Experience with power electronics design and power management hardware.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration and testing
.
Strong troubleshooting and problem-solving capabilities.
Experience with
Confluence and JIRA
.
Ability to work efficiently with limited supervision.
Ability to break down complex technical problems and develop practical solutions.
Excellent written and oral communication skills in English.
Preferred Qualifications
Experience designing EPS architectures for
remote sensing or communications satellites
.
Experience with solar array, battery, power-conditioning, and power-distribution systems.
Experience with
high-fidelity spacecraft power modeling
.
Experience with FMECA, fault detection, survivability analysis, and reliability engineering.
Experience supporting
thermal-vacuum, EMI/EMC, and spacecraft-level integration testing
.
Experience with mission-phase power analysis, including orbit raising, station keeping, eclipse, safe mode, and de-orbit.
Experience developing tools for power efficiency and optimization.
Experience supporting spacecraft
launch-site and on-orbit operations
.
Experience with spacecraft design reviews and lifecycle processes.
French language skills are an asset.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical initiatives end to end, working across services, APIs, data layers, and integration boundaries to deliver complete solutions.
Your primary strength is building reliable backend systems, designing scalable APIs, and shaping cloud native and event driven architectures. You understand how the broader system fits together and can confidently work across frontend and platform boundaries when needed.
Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.
THE DAY-TO-DAY ⚒️
- Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.
- Build reliable backend systems Design and evolve services, APIs, data models, and asynchronous workflows that support complete customer outcomes.
- Work across system boundaries Navigate frontend applications, backend services, data layers, and platform integrations to deliver complete solutions.
- Set technical direction Bring deep backend expertise while shaping architecture decisions and engineering patterns across the broader system.
- Make durable technical decisions Evaluate complex tradeoffs around consistency, performance, reliability, and security, balancing immediate delivery with long term scalability and maintainability.
- Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.
- Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.
- Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.
- Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.
YOUR SUPERPOWERS⚡️
- Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in backend engineering and strong working competency across the broader stack.
- End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.
- System design expertise Strong understanding of service architecture, APIs, distributed systems, cloud services, and maintainable production software.
- Data modelling and databases Strong experience designing and evolving data models, schemas, and access patterns, with an understanding of relational databases, query performance, indexing, migrations, and data integrity.
- Asynchronous and event driven systems Experience building reliable background processing, messaging, and event driven workflows across services and integration boundaries.
- Production reliability The ability to reason about failure modes, concurrency, retries, data consistency, and performance across services and integration boundaries.
- Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.
- Integration fluency Comfort navigating unfamiliar systems and safely evolving APIs, service contracts, and integrations, including the frontend applications that depend on them.
- Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.
- Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.
BONUS POINTS 🌟
- Cloud and event driven systems Cloud native applications using serverless services, messaging, asynchronous workflows, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.
- Backend breadth Experience across multiple backend languages, frameworks, or runtime environments, and confidence choosing appropriate tools for the problem.
- Security and tenancy Authentication, authorization, tenant isolation, and secure handling of customer data.
- Frontend competency Working experience with modern frontend frameworks, application state, and API integration.
- Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and performance tuning.
- Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.
OUR STACK 🛠️
- Backend and platform systems include Node.js, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational databases, CI/CD, and modern observability tooling. Frontend applications include Angular and modern web technologies.
- You do not need deep expertise in every technology we use. We are looking for deep backend expertise, strong software engineering fundamentals, and confidence applying your experience across languages, frameworks, and system boundaries.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As a Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for some of n8n’s most strategic enterprise customers. With a deliberately small book of business, you go deep: you learn each customer’s business, build relationships across their organization, and turn product usage into measurable outcomes and clear ROI.
You will own retention and expansion for your accounts, running a tight operating cadence of kickoffs, success plans, health checks, QBRs and renewals, while proactively managing risk and escalations.
In close partnership with Support, Solutions Engineering, Product and Sales, you turn technical success into durable revenue.
WHAT YOU’LL BE DOING
- Own a small book of n8n’s largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewal
- Build an account strategy for each customer and a footprint across their organization, from IT and engineering teams to senior business and executive stakeholders
- Own retention and expansion targets, driving renewals and growth (upsell/cross-sell) in partnership with Account Executives
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities and measurable outcomes
- Drive onboarding and enablement for technical and business audiences, unblocking implementation and accelerating time-to-value
- Run a strong operating cadence (health checks, exec syncs, QBRs), using usage and health data to proactively spot risks and manage escalations
- Quantify and communicate business value throughout the lifecycle, building ROI narratives tied to adoption, outcomes and impact
- Partner closely with Support, Solutions Engineering and Product to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable customer feedback to Product and Engineering, and share what you learn with the wider CS team
REQUIREMENTS
🗣 German native speaker: You are a native German speaker with fluent business English, and you are based in Europe (Germany ideal; willing to travel to customers)
🤝 Senior Enterprise Customer Success experience: You’ve owned a small, strategic book of enterprise SaaS customers, going deep on each account, and can run kickoffs, onboardings and QBRs end-to-end
💼 Revenue ownership: You’ve carried a retention and/or expansion target, know your KPIs, and have a track record of renewals and growth
💻 Technical acumen: You lean toward the technical end of the CSM spectrum and can confidently engage with IT/engineering stakeholders (APIs, integrations, auth basics, environments), and you know when to bring in Support.
🏭 DACH enterprise experience: You’ve worked with large German-speaking enterprises (e.g. automotive, manufacturing, retail)
📊 Commercial acumen & value mindset: You translate product usage into measurable outcomes, ROI and executive-ready business cases
🧭 Account strategy & operational rigor: You build account plans, a clear operating cadence and a footprint across large organizations, keeping stakeholders aligned with structure and follow-through
🤝 Senior stakeholder management: You communicate crisply with both builders and executives and are known for building durable, high-trust relationships
🌱 Builder mindset: You enjoy taking ownership and making an impact in fast-changing environments
Nice-to-haves
🤖 Automation + AI curiosity: You’ve used automation/AI tools (or iPaaS/workflow platforms) and can bring ideas that improve customer value realization
🧩 Familiarity with n8n or similar tools: Prior exposure to workflow automation/integration platforms helps you ramp faster
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “build the plane while flying it” work
🎓 Technical or STEM education: Degree or equivalent training in a technical field is a plus (Computer Science, Engineering etc.)
🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
-проектировать архитектуры решений (High-Level Design) и декомпозировать на сервисы. -выбирать технологический стек и обоснование архитектурных решений.
Задачи:
— Разработка и поддержка интеграционных решений на базе интеграционной шины
— Интеграция систем через брокеры очередей (JMS / Oracle AQ, RabbitMQ, ActiveMQ)
— Использование Kafka как транспорта (без Kafka Streams, Connect и Schema Registry)
— Применение интеграционных шаблонов (Message Router, Splitter, Aggregator, Idempotent Consumer, Dead Letter Channel и др.) с использованием готовых компонентов (Apache Camel, Spring Integration)
— Документирование разработанных решений в Confluence по шаблонам банка
— Передача решений в команду тестирования, специальных требований по покрытию тестами (JUnit 5, Mockito, Testcontainers) нет, достаточно функциональной интеграции
Требования:
— Знание Java 8 или 11 на уровне Senior
— Опыт работы с интеграционной шиной — любой из: WSO2 (идеально), IBM App Connect, Oracle Service Bus, Apache Camel, MuleSoft
— Опыт работы с брокерами очередей: JMS / Oracle AQ (текущий), RabbitMQ, ActiveMQ
— Понимание интеграционных шаблонов из книги «Enterprise Integration Patterns» (Hohpe & Woolf), важно не просто знание терминов, а понимание, как шаблон себя поведёт
— Опыт документирования разработанных систем в Confluence
Будет плюсом:
— Опыт с RabbitMQ и ActiveMQ (в дополнение к JMS)
— Опыт работы с Kafka как транспортом
— Опыт использования Apache Camel или Spring Integration для реализации шаблонов APPLE
Задачи:
— Проводить ручное тестирование нового и существующего функционала (web / integrations)
— Проверять пользовательские сценарии, граничные кейсы, негативные сценарии
— Составлять и поддерживать чек-листы, тестовую документацию по новому функционалу
— Взаимодействовать с разработчиками, продактами и дизайнерами
— Участвовать в Scrum-процессах: планирование, дейли, ревью, ретроспективы
— Работать с задачами в Jira и документацией в Confluence
Требования:
— 1+ лет коммерческого опыта в QA с фокусом на ручное тестирование front-end и back-end
— Умение писать аккуратную и понятную тестовую документацию
— Внимательность к деталям и логике пользовательских сценариев
— Спокойствие в условиях стартапа и неполной документации
— Умение задавать вопросы и уточнять требования
— Ответственное отношение к качеству и воспроизводимости проверок
— Командность и коммуникабельность, умение работать с разработкой и другими отделами
— Желание развиваться в сторону ИИ-тестирования и full-stack роли с частичной автоматизацией
Условия:
— Оклад обсуждается индивидуально, зависит от опыта и уровня самостоятельности
— Удалённая работа в распределённой команде
— Гибкий график
— Работа на результат с разумным уровнем свободы
— Быстрорастущий продукт с выходом на глобальный рынок
— Возможности профессионального и карьерного роста
— Разные форматы оформления, включая работу вне РФ
Location: San Francisco; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth in Fortune 500 and large-scale enterprises across the United States. Our ideal candidate is passionate about the transformative possibilities of AI voice technology, and eager to act as a strategic partner - enabling organizations to leverage our industry-leading models and product to reimagine their customer experience, internal workflows, and monetization strategies.
In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
5. Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals (e.g., healthcare, government, finance).
6. Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts.
7. Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms.
- Proven success closing seven‑figure deals and managing complex sales cycles with multiple stakeholders.
- Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Strong executive presence and ability to build relationships at the C‑suite and board level.
- Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
⭐️ YOUR ROLE ⭐️ ️
As Alan’s Risk Expert, you will be in charge of providing Alan with automated and scalable risk assessment tools:
- Risk modeling
- You will be in charge of strengthening and automating the building our Solvency 2 balance sheet and capital requirements projections, covering both health, death and disability business lines
- You will model new risks when they arise (new insurance products, branches, international, investment etc.)
- You will challenge our risk appetite, propose new relevant risk metrics and build tools to monitor them
- You will support the board meetings preparation and communication with investors regarding capital evolution and market risks
- Regulatory
- You will scale and automate the production of our regulatory quantitative reporting and contribute to our narrative (SFCR, RSR) and ORSA reports
- You will support our discussions with supervisors
- You will assist the assessment of international opportunities and help prepare the opening of new countries
- Capital management
- You will make proposals to improve our capital management in the 4 countries Alan is present
- You will manage our reinsurance strategy, to find an optimum between solvency and profitability, negotiating with reinsurance partners, and analyze reinsurance reporting
- Team Growth
- You will create processes and resources to strengthen the team’s ability to understand our risk and capital constraints
- You will support the identification and hiring of new talents for the Insurance and Risk teams.
⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️
You would thrive in this role if you:
- Have at last 5 years of experience in Solvency 2 regulatory framework, especially for S2 accounting, with knowledge of Health, Life and Market risks as a bonus
- Are fluent in English and in French for regulatory interactions
- Possess excellent problem-solving and analytical skills, including data analysis capabilities
- Can automate processes and build new tools, with programming skills being a plus
- Bring rigor and reliability to reporting production while working independently in a fast-paced environment
- Have strong communication skills for effective interaction with internal and external stakeholders
- Are confident learning new tools, technologies, and methodologies with creative problem-solving approaches
For this position, we are looking to hire someone within the C1-E level.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Buenos Aires, Argentina
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Buenos Aires office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote, Worldwide; Poland; Czech Republic; Germany; Italy; Spain; Portugal; United Kingdom; Canada
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Ukrainian Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Ukrainian
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Ukrainian and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Review business and functional requirements and translate them into detailed test scenarios, test cases, and expected results
Execute functional, integration, regression, conversion, and end-to-end testing
Support System Integration Testing and User Acceptance Testing
Validate front-to-back workflows across trade capture, pricing, risk, settlements, collateral, messaging, and accounting
Prepare, validate, and maintain test data for functional and integration testing
Coordinate with technical teams to support test-environment setup, configuration, and readiness
Perform data validation and reconciliation across source systems, trading platforms, and downstream applications
Validate interfaces, scheduled tasks, batch processes, reports, messages, and accounting outputs
Record test results and maintain requirements-to-test traceability
Identify, document, and track defects using Jira and Xray or comparable tools
Participate in defect-triage sessions and provide clear reproduction steps, supporting evidence, and impact analysis
Work with business analysts, developers, and functional teams to investigate and resolve defects
Retest resolved defects and perform regression testing to confirm system stability
Support automated test execution and continuous integration processes where applicable
Assist with performance, security, and operational-readiness testing
Prepare test-execution reports, evidence packages, and readiness documentation
Communicate progress, blockers, defects, dependencies, and risks to the QA Lead and project stakeholders
Follow established testing standards, quality controls, and project-governance processes
Identify opportunities to improve test coverage, efficiency, and overall product quality
What You Bring
Hands-on experience testing capital-markets or financial-services applications
Strong understanding of front-to-back trade-processing workflows
Knowledge of financial products and the trade lifecycle
Strong knowledge of software-testing principles, methodologies, and lifecycle processes
Experience creating test scenarios, test cases, test scripts, and supporting evidence
Experience with functional, integration, regression, conversion, and end-to-end testing
Experience supporting System Integration Testing and User Acceptance Testing
Experience validating interfaces, batch processes, scheduled tasks, reports, and downstream outputs
Strong data-validation and reconciliation skills
Working knowledge of SQL for test-data analysis and backend validation
Experience using Jira and Xray or comparable test- and defect-management tools
Understanding of defect lifecycles, severity classifications, triage, escalation, and resolution tracking
Strong analytical, troubleshooting, and problem-solving skills
Clear written and verbal communication skills
Ability to work effectively with QA, development, functional, and business teams
Nice to have
Experience testing Calypso implementations
Familiarity with front-to-back Calypso workflows
Experience with the Calypso Automated Testing Tool (CATT)
Familiarity with automated testing tools such as Selenium, JUnit, or Cucumber
Experience integrating automated tests into CI/CD pipelines
Experience with position-conversion or data-migration testing
Knowledge of SWIFT messaging, collateral management, or accounting workflows
Experience working within a highly regulated banking environment
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
География найма не уточнена
УдалённоseniorСША; The base salary range for this role’s listed level is currently for residents of the United States only
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSan Francisco; United States; New York; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required