Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
What are we looking for:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in C# .NET, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The role
We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our Talent Operations Associate in London, you will bridge the gap between ensuring our recruiters, and interviewer community are able to find the best talent, through cutting-edge Talent Operations.
We are seeking a proactive AI and automation expert to transform our hiring operations. In this role, you will leverage emerging tools to streamline scheduling, resolve logistics challenges, and build data-driven dashboards. If you thrive on solving complex problems, engaging consultatively with senior stakeholders, and redefining talent operations, we want to hear from you.
Key Responsibilities
- Data reporting: handle regional and departmental data reporting, and produce reports and dashboards for the talent acquisition team
- AI, automation & workflow optimisation: use AI tools and automation to remove manual bottlenecks, hunt for friction points in daily operations, and redesign workflows toward an admin-zero environment.
- TA Ops projects:Work on a range of strategic projects as needed for example interviewer training, implementing new tooling or designing refined TA processes.
Additional Responsibilities
- Data quality: perform regular data-quality checks to keep reporting accurate and reliable.
- Ashby / ATS ownership: own and configure Ashby within agreed standards and controls, testing new features and AI integrations to improve pipeline velocity.
- Contract configuration: configure the contracts for your region and update them as Legal and the People team make changes in Ashby, and build addendums (e.g. start date) that can live in Ashby.
- Support the recruiters in your region with Ashby and workflow optimisation: optimise interview plans, set up automations, make sure comms are correct, and unblock recruiter issues as they arise.
- Process documentation: write SOPs and policies for TA and keep the knowledge base up to date as things move forward.
Required Qualifications
You’re a curious, analytical and motivated individual either due to graduate in summer 2027 or having graduated within the last 24 months, who is excited to dive into the world of Talent Operations.
- A Bachelor’s or Master’s degree a related field, or relevant work experience in these fields.
- Curious Problem-Solving: You enjoy learning about issues, asking questions and doing research to find solutions to complex problems.
- AI & Automation Proficiency: A demonstrated passion for using AI tools, prompt engineering, or workflow automations
- Data Fluency: Demonstrated ability to work with data and build reporting dashboards to guide decisions.
- Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
- Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
LangChain is hiring a Recruiting Coordinator to help build and scale our high-performing team. You’ll support recruiters, hiring managers, and candidates through every step of the interview and hiring process. You’ll manage interview logistics, drive candidate communication, and keep our recruiting operations running smoothly. You’ll be a key part of creating a thoughtful, efficient, and candidate-friendly hiring experience.
WHAT YOU’LL DO:
- Schedule a high volume of interviews across multiple time zones and mediums (virtual & in-person)
- Communicate directly with candidates via email and phone to keep them informed and prepped throughout the process
- Help manage various projects including interview training and pipeline reporting in our ATS (Ashby)
- Host candidates onsite for interviews and team meetings
- Collaborate with hiring managers and recruiters to build out and update interview plans and other internal documentation
- Be a strategic partner with recruiters to continuously improve internal processes and tools
- Support recruiting initiatives including sourcing events, referral drives, and onboarding prep
WHAT WE’RE LOOKING FOR:
- 2+ years of coordination experience within a technology company, ideally supporting recruiting or HR
- Strong organization and time management skills: ability to prioritize and execute multiple high-priority tasks simultaneously
- Keen attention to detail
- Passion for creating exceptional candidate experiences
- Startup DNA: experience in a startup or ability to thrive and create clarity in fast-paced, unstructured environments
- Excellent written and verbal communication skills
- Proactive problem-solving mindset with a drive for continuous improvement
BONUS IF YOU HAVE:
- Experience with modern ATS systems (e.g., Ashby, Greenhouse, Lever)
- Familiarity with building recruiting and coordination processes (interview training programs, scheduling best practices, candidate experience design)
- Expertise building dashboards, workflow automations, and agentic solutions for recruiting teams
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States Remote; Canada Remote; United Kingdom Remote
Workplace: Remote
ABOUT THE TEAM
The Mural Compose team is ambitious and fast-moving. We are passionate builders who love to experiment and iterate. Our project is seeking to leverage the latest technology in AI to acquire new customers and expand our revenue base as broadly as possible. This team is at the front of our product strategy and future growth.
YOUR MISSION
You'll lead the team behind one of Mural's most important bets. In the near term, you'll take our AI native product from early access to a product that customers rely on every day, raising quality, reliability, and speed as more users come on board.
Expect a very hands-on role. You'll review PRs, set the technical standards the team builds to, and stay close to the code and architecture decisions. You'll also keep the team's pace high and sustainable while building a high-performing team in a remote-first way.
WHAT YOU'LL DO
- Lead, hire, and grow a team of full-stack engineers through regular 1:1s, clear expectations, coaching, and performance management.
- Own delivery end to end with a fast, experimental loop: ship early to real users, measure what works, and iterate quickly without losing reliability.
- Partner with Product and Design as co-owners of the Compose roadmap, using customer feedback and usage data to decide what to build, cut, or double down on.
- Raise engineering craft across testing, observability, and AI-assisted development, and model Mural's remote-first, work-in-public culture at a sustainable pace.
WHAT YOU'LL BRING
- 2+ years managing software engineers directly, with responsibility for hiring, coaching, and performance management.
- 5+ years of prior experience as a software engineer building and operating production applications, with hands-on technical work in the last 3–4 years.
- A solid technical foundation, enough to lead architecture discussions and review code with credibility.
- A bias for experimentation: you make sound calls quickly, learn from data, and change course when the evidence says so.
- A people-first approach: you lead with empathy, listen first, and build the trust and psychological safety that help each person do their best work.
- Excellent communication skills, including explaining technical tradeoffs clearly to product, business, and customer stakeholders.
- Experience leading a team that shipped LLM-powered features to production, including evaluation, quality monitoring, and cost management.
- Experience building AI agents, retrieval systems, knowledge graphs, or familiarity with Model Context Protocol (MCP).
Our Stack
Azure OpenAI, React, Node, MongoDB
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Germany; Portugal; France; Spain; Italy; The Netherlands
Workplace: Hybrid
WHY SDK ENGINEERING AT LANGFUSE
YOUR WORK WILL HAVE AN OUTSIZED IMPACT.
Our SDKs are downloaded 26M+ times per month. When you ship a new integration or improve SDK performance, thousands of developers benefit the same day — and they'll tell you about it in GitHub issues, on Twitter, and in our community channels. Everything you build is open source (MIT-licensed) and immediately visible.
The SDK is often the very first thing a developer touches when they try Langfuse, so your work directly shapes their first impression.
You will also have direct exposure to how cutting-edge LLM-applications are built. The users you serve are some of the best and most ambitious software engineers in the world and that leverage Langfuse to improve their applications. Deeply understanding the problems they solve will help you design the best possible SDK experience and along the way makes you an expert on LLM engineering yourself.
YOU WILL GROW AT LANGFUSE BY
- Owning our SDKs. We maintain SDKs in Python and TypeScript both built on OpenTelemetry. You'll be responsible for their reliability, performance, and developer experience. These SDKs run inside our users' production systems, which means they must never fail, must have minimal impact on CPU and memory, and must work flawlessly across every environment — from serverless functions to long-running agent loops. You'll think deeply about the exposed interfaces, error handling, batching, async flushing, and graceful degradation.
- Designing APIs that developers love. How are functions named, how are parameters structured, how are breaking changes communicated, how does the documentation read? Developer experience is a core differentiator for Langfuse and you'll own every detail of it. When we shipped the Python SDK v3 https://langfuse.com/changelog/2025-06-05-python-sdk-v3-generally-available and TypeScript SDK v4 https://langfuse.com/changelog/2025-08-28-typescript-sdk-v4-ga, both were full rewrites on OpenTelemetry — that's the kind of thoughtful, high-impact SDK work you'll lead. Apart from tracing, we also support core workflows of engineers building with LLMs with our SDKs, see our Experiment Runner SDK https://langfuse.com/docs/evaluation/experiments/experiments-via-sdk#experiment-runner-sdk for example.
- Integrating with every major AI framework: Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You'll maintain these integrations, ensure new Langfuse features are supported across all of them, and add new integrations as the ecosystem evolves. When a new framework gains traction, you'll be among the first to instrument it.
- Maintaining our OpenTelemetry endpoint: some users send traces directly to our OTLP endpoint https://opentelemetry.io/docs/specs/otlp/ instead of using our SDKs. You'll ensure this path is robust, well-documented, and supports the full range of Langfuse features. This also extends our language support to Java, Go, and any language with an OpenTelemetry SDK. You can work with the OpenTelemetry community to steer the GenAI conventions.
- Writing public documentation: you'll own the SDK docs, integration guides, and migration paths. At Langfuse, docs are part of our core product. When you ship a new SDK version or integration, the docs ship with it.
WHAT WE'RE LOOKING FOR
- Strong engineer who gets excited about developer experience, API design, and writing code that runs reliably in other people's production systems
- Experience building or maintaining SDKs, client libraries, or developer tools — ideally in Python and/or TypeScript
- Deep understanding of performance: you know how to profile, benchmark, and minimize CPU/memory overhead in hot paths
- Someone who can manage projects themselves — you know how to develop strong conviction about what to build and how to ship it
- Thoughtful about versioning, backwards compatibility, and migration paths
- Interest in open source software and genuine excitement about talking to developers about their integration challenges
- Thrives in a small, accountable team where your output is visible and matters
- CS or quantitative degree preferred
Bonus points:
- Experience with OpenTelemetry internals or observability instrumentation
- Former founder or early startup experience
- Contributions to popular open source SDKs or developer tools
- ML/AI background or familiarity with the LLM framework ecosystem
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
LEARN MORE ABOUT
- SDK Overview https://langfuse.com/docs/observability/sdk/overview — architecture and design of our Python and TypeScript SDKs
- All Integrations https://langfuse.com/integrations — the full list of frameworks, model providers, and gateways we support
- OpenTelemetry Integration https://langfuse.com/integrations/native/opentelemetry — how we use OTEL as the foundation
- SDK Upgrade Paths https://langfuse.com/docs/observability/sdk/upgrade-path — how we think about versioning and breaking changes
- Project you could have built: TypeScript SDK v4 (GA) https://langfuse.com/changelog/2025-08-28-typescript-sdk-v4-ga
- Project you could have built: Python SDK v3 (GA) https://langfuse.com/changelog/2025-06-05-python-sdk-v3-generally-available
- Our codebase: GitHub Repository https://github.com/langfuse/langfuse/
- Ben Kuhn on Impact, Agency and Taste https://www.benkuhn.net/impact/
- Who we are & how we work https://langfuse.com/careers
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We are looking for a leader to take on our workforce management systems and operations. This is more than a technology role. Serve as a trusted advisor to our HR leadership group, our centers of excellence and our business partners, turning business goals into system capability and service build. You will ask the questions that sharpen a request, give people a clear view of sequencing, effort and trade-offs, and help us move toward AI-enabled, automation-first ways of working.
You will report to our Vice President of HR Planning, Analytics & Technology and lead senior business systems analysts, an HR operations manager with a specialist group, and an outsourced administration partner.
A day in the life:
HR platforms and delivery:
Look after our HR systems estate, including SuccessFactors, Greenhouse and the applications around them, together with the integrations connecting them to Finance, IT and external providers.
Build the multi-year technology roadmap with HR leadership and IT, and run the intake practices that decide what enters it.
Guide systems projects from requirements through configuration, testing, cutover and adoption, then keep the platforms balanced in service once they are live.
HR operations and service delivery:
You will manage employee lifecycle transaction processing and the quality controls that keep our records accurate. You will also set and publish the measures the operation is judged on, from first-contact resolution to self-service adoption.
Develop the service framework and the tiers within it, from self-service and first contact through to specialist handling, and the routing between them.
Run one governed intake channel for employee questions, and decide with the team what stops, what is automated and what moves to our administration partner.
Governance, security and information management:
You will be responsible for how our HR data is protected and who can reach it, and for the governance standards behind configuration, workflows, integrations and security. You will work with People Analytics and enterprise analytics on our data platform and the sources that feed it.
Build the security and access model, including role-based permissions, field-level restriction, access certification and segregation of duties.
Meet our data-privacy and regional obligations with Legal and Information Security, and act as the HR contact for internal and external audits.
AI enablement and automation:
Set our HR technology AI strategy, with responsible adoption resting on governance, data readiness, privacy and human oversight.R
Redesign fragmented processes into something simpler.
Run a single pipeline for internal use cases and emerging HR technology, and report what our automation delivers in adoption, efficiency, quality and experience.
Team and partners:
Grow a team covering business systems analysis and an operations specialist group led by a first-line manager, and plan resourcing, capacity and budget across both.
Develop the team’s capability in consultation, requirements and configuration, and hold the relationship with our outsourced administration and application management partners.
What you'll bring:
8+ years experience across HR systems and HR operations.
5+ years managing people and experience leading through a first-line manager.
Led a multi-application systems portfolio alongside a service delivery team, including its tier model, case management, and service measures.
Demonstrate expertise in HR processes throughout the employee lifecycle, and you will have delivered globally, where requirements vary by region.
Hands-on depth in SAP SuccessFactors, enough to specify requirements, evaluate configuration and work with an implementation partner, with strong familiarity in Employee Central and at least two other modules absolutely required.
Experience with the security and access model for HR data, and with leading third-party implementation or managed-service partners to agreed service levels.
Experience running project delivery alongside production support, and influencing senior leaders across HR, IT and Finance in plain language.
Nice to have:
Experience putting AI capability to work in an HR setting, with the guardrails that apply once AI touches employee data.
Familiarity with agentic AI, enterprise AI platforms, intelligent automation or conversational assistants such as Microsoft Copilot helps, as does a background spanning people analytics as well as systems.
SAP SuccessFactors certification in one or more modules, and experience of a platform migration or systems harmonization.
Experience building governance models, technology intake processes, vendor assessments or innovation pipelines.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$195,600
—
$313,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ABOUT THE TEAM
Tennr’s Strategy and Operations team is a group of ambitious, high-agency generalists led by our VP of Strategy and Operations and working directly with our founders and executive team. The team owns strategic and operational priorities across Revenue, Product, and Services. Recent projects include rebuilding pricing and packaging, standing up our prior authorization product, and leading revenue and headcount planning.
ABOUT THE ROLE
We’re hiring a Product Operations Lead to run the operating system for Tennr’s Product and Engineering team: how we plan and review work, how customer feedback reaches the roadmap, and how new functionality gets into customers’ hands.
You’ll work closely with our P&E leadership and sit between Product, Engineering, and the teams closest to our customers: CX, Deployment, Sales, and Managed Services. You’ll run the planning and review rhythm, turn customer signal into clear roadmap inputs, own product rollouts, and develop the vendor and partner relationships our products depend on. You’ll also build the tools and lightweight processes that make our PMs faster and more effective.
This is an opportunity for an ambitious, analytical, and highly cross-functional person to take direct ownership of how Tennr plans and ships product. We believe candidates with at least 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company, are best suited for this role.
WHAT YOU’LL OWN
- P&E planning and review rhythm. Run the planning and review cadence with Product and Engineering leadership, from quarterly planning and goal setting to regular business and execution reviews. Bring together priorities, capacity, headcount needs, and dependencies so teams can make decisions and follow through, with reporting built from data that already exists.
- Voice of the customer. Own how customer signal from CX, Deployment, Sales, and Managed Services reaches Product and Engineering. Build the muscle to capture and synthesize feedback into clear, prioritized inputs for the roadmap, and close the loop with the teams that raised it.
- Product rollout. Own the cross-functional work required to enable and roll out new functionality. Coordinate launch readiness, documentation, training, and customer enablement with Product, Engineering, Sales, Marketing, Deployment, and Customer Experience. Own the launch calendar, run go/no-go reviews with clear sign-offs, run betas or early access programs with defined exit criteria, and hold retros after each launch.
- Product partnerships. Identify and prioritize vendors and strategic partners required to deliver or improve Tennr’s products. Evaluate opportunities and coordinate the commercial, technical, and operational work to establish those relationships.
- Internal tooling. Build custom tools, automations, and AI-powered workflows that make our PMs more efficient and effective, from feedback triage to planning dashboards.
- Stand up and refine process. Build the processes Product and Engineering need, keep them lightweight, and refine them as the team scales. Measure whether people actually use them.
- Performance and follow-through. Use data and feedback to understand whether plans and rollouts are working. Find gaps, make recommendations, and take responsibility for resolving them.
- Additional priorities. Own cross-functional projects as the business evolves, from defining the problem through execution and measurement.
IDEAL CANDIDATE BACKGROUND AND QUALIFICATIONS
- You have 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company.
- You’ve worked directly with Product and Engineering teams on planning, launches, or roadmap tradeoffs.
- You’re ambitious and want substantial ownership of how a product organization plans and ships.
- You learn quickly and can get deep into an unfamiliar product, workflow, or technical system.
- You can use data and customer feedback to understand whether plans and launches are working, then determine what action to take.
- You are collaborative by default and can align Product, Engineering, and go-to-market teams without detailed instructions and keep the work moving.
- You’re a strong writer. You can turn a complex decision into a clear doc, launch pre-read, or update that people actually read.
- You take responsibility for outcomes and stay with problems until they’re resolved.
- You have a strong work ethic and a low ego. You’re willing to do detailed, repetitive, or messy work yourself when it needs doing.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.3/5.
What challenges you´ll be solving 🚀
As Account Manager SMB Portugal, you will own and grow our portfolio of small and medium merchants in Portugal. Your goal is simple: make every merchant sell more with seQura, by driving activation, adoption and volume across their channels.
You will join the International team and work closely with different teams.
What you'll do
Manage a portfolio of SMB merchants in Portugal end to end, from onboarding and go-live to growth and retention.
Drive volume (COV) and adoption: make sure seQura is visible and well positioned at checkout, in-store and in merchants' marketing.
Run regular account reviews with data on conversion, approval rates and performance, and turn insights into action plans.
Identify upsell and cross-sell opportunities, such as new payment methods, channels or brands within the same group.
Act as the merchant's main point of contact, coordinating with Risk, Operations and Support to solve issues quickly.
Spot churn risks early and lead retention conversations.
Share market feedback with Product and Marketing, and support local events and campaigns in Portugal.
Keep the CRM and pipeline up to date and report on portfolio performance.
What we're looking for
2–4 years of experience in account management, customer success or B2B sales, ideally with SMB clients.
Native or fluent Portuguese, plus professional English. Spanish is a plus (see below).
Strong knowledge of the Portuguese retail or e-commerce market.
Commercial mindset: you are comfortable with targets, negotiation and growing revenue within existing accounts.
Analytical skills: you use data to prepare account reviews and prioritise your portfolio.
Ability to manage many accounts at once with structure and autonomy.
Bachelor's degree.
Ambition, transparency, collaboration, respect and flexibility: the values we hire for.
Nice to have
Experience in fintech, payments, BNPL or SaaS.
Spanish at a working level.
A network among Portuguese merchants, e-commerce platforms or agencies.
Experience with CRM tools (HubSpot or similar) and BI tools such as Metabase.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits and snacks.
Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need 🫲🏽
We kindly ask that you submit your CV in English, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
- Поддержка Scrum-процессов и развитие Agile-практик в командах. - Фасилитация Scrum-событий: Planning, Daily, Review, Retrospective, Backlog Refinement.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're looking for a Senior Program Manager to join the Strategic Program Management team in Dublin. Our team helps drive Fin's most important company priorities, from company objectives to critical cross-functional projects and programs. We're looking for a versatile, hands-on operator who thrives on solving complex business problems. No two challenges will look quite the same. You'll need to get up to speed quickly, bring clarity to ambiguity, build strong partnerships across the business and take ownership of driving meaningful outcomes.
What will I be doing?
Partner with company leadership to drive Fin's highest-priority initiatives, from company objectives to critical cross-functional projects and programs.
Step into complex, ambiguous or fast-moving areas of the business, quickly understand the problem, identify what needs to happen and take ownership of moving things forward.
Shape and define programs of work, establishing clear priorities, outcomes, ownership and plans for successful execution.
Get into the details to understand business challenges, surface open questions, identify trade-offs and help drive informed decisions.
Work closely with senior leaders and cross-functional teams, building trusted relationships, bringing a point of view and challenging assumptions where needed.
Establish the right structures and ways of working to create clarity, accountability and momentum, without introducing unnecessary complexity.
Drive execution end to end, proactively identifying and resolving risks, blockers and dependencies to keep work moving and deliver results.
Use data and business context to understand performance, inform recommendations and communicate progress, risks and decisions clearly to stakeholders and leadership.
Identify opportunities to improve how Fin operates, introducing practical, scalable solutions that make teams more effective.
Live our company values and be a role model for the people and teams you work with.
What skills do I need?
You have 7+ years of experience in program management, business operations or similar roles, with a track record of delivering complex, cross-functional projects and programs. Experience in B2B SaaS is a plus.
You're a strong generalist who can quickly understand unfamiliar business problems, connect the dots across different functions and identify what needs to happen to move things forward.
You have excellent operational judgment and know how to balance strategic thinking with hands-on execution. You're equally comfortable defining an approach and rolling up your sleeves to deliver it.
You have experience working directly with senior leaders and executives, building credibility, influencing decisions and constructively challenging thinking where needed.
You demonstrate a high degree of ownership and accountability, with the ability to independently drive multiple high-priority initiatives in an ambiguous, fast-paced environment.
You have strong business acumen and are comfortable using data to understand problems, evaluate trade-offs, identify opportunities and make informed recommendations.
You're proactive, resourceful and solutions-oriented, with a track record of navigating complexity, unblocking teams and driving work through to completion.
You're an excellent communicator who can bring clarity to complex topics, facilitate productive discussions and tailor your communication to different audiences, including executive leadership.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Porto
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $8 billion+ in revenue generated since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Fraud Specialist to support our mission.
This role is based in Porto, Portugal and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Fraud Operations Team works with complex customer questions requiring review and problem-solving. This team is involved in deep investigations into fraud-related trends, payment processing, and overall fraud analysis. The team is split between the US and Porto-based teams.
About the Role
- Research and respond to customer contacts regarding issues related to suspicious activities
- Review suspicious accounts using internal and external fraud tools, and take action in accordance with Patreon's policies.
- Independently determine and recommend an appropriate course of action following fraud detection
- Work cross-functionally with our Content Moderation and Product Support teams regarding account suspensions, closures, and other fraud matters.
- Help identify process improvements and contribute to key projects and initiatives.
About You
- 1+ years of professional experience, including 1+ years of customer-facing contact experience
- Fluent in English
- Self-starter who is very comfortable dealing with ambiguity
- Knowledge of, and experience utilizing fraud investigative techniques and practices
- Ability to analyze, summarize, and communicate findings and issues drawn from facts
- Demonstrated ability to forge strong working relationships within and across multiple disciplines
- Highly collaborative, team-oriented, shared-success mindset
- Excellent oral and written communication skills
- Comfortable with performing repetitive tasks
- Basic Zendesk knowledge is a plus
- Basic payment processing experience is a plus
- Basic Excel knowledge is a plus
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Rio de Janeiro or São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading global digital banking platform and one of the largest neobanks in Latin America, headquartered in Brazil. The company provides a mobile-first suite of financial services—including credit cards, savings accounts, and investments—designed to eliminate bureaucracy and high fees. By leveraging advanced data analytics and a customer-centric digital infrastructure, the organization delivers transparent and accessible financial solutions to millions of users across Brazil, Mexico, and Colombia.
What You’ll Do
Design, implement, and maintain cloud infrastructure using Infrastructure as Code
Support the platform architecture across private networking, containers, edge and CDN services, managed storage, IAM, and security boundaries
Develop and maintain CI/CD pipelines, including federated identity, access controls, and separation between read and write operations
Implement platform observability, monitoring, alerting, and operational dashboards
Establish secrets-management and rotation processes
Develop disaster-recovery, resilience, and business-continuity capabilities
Build and maintain serverless functions and infrastructure automation using Python
Establish security guardrails and operational standards for a multi-tenant development platform
Collaborate with AI engineering teams to integrate agent capabilities and automated deployment workflows
Support ephemeral cloud environments used for AI-powered application development
Improve production readiness through documented, reviewable, and reversible infrastructure changes
Troubleshoot complex platform issues and conduct root-cause analysis
Take end-to-end ownership of platform stability, reliability, and operational performance
Identify opportunities to reduce deployment friction and improve the developer experience
Contribute to the continuous improvement of platform architecture, tooling, security, and operations
What You Bring
Experience designing, implementing, and operating cloud-native infrastructure within a public cloud environment
Hands-on experience using Infrastructure as Code in production environments
Experience with Go or Go-based infrastructure tooling
Understanding of cloud networking, private networks, firewalls, containers, edge and CDN services, managed storage, and IAM
Experience building and maintaining CI/CD pipelines, preferably using GitHub Actions
Knowledge of federated identity, authorization policies, least-privilege access, and secrets management
Experience implementing observability, monitoring, alerting, and disaster-recovery strategies
Proficiency in Python for infrastructure automation, serverless functions, or supporting services
Experience supporting multi-environment architectures and production-grade platforms
Understanding of platform security, resilience, scalability, and operational reliability
Strong troubleshooting and root-cause analysis skills
Strong written communication and technical documentation skills
Professional English proficiency
Ability to work effectively in ambiguous environments, make sound technical decisions, and take ownership of outcomes
Nice to have
Experience operating multi-tenant platforms for internal enterprise users
Knowledge of cloud-security guardrails and software supply-chain security
Experience with on-call operations, incident management, and production reliability
Familiarity with AI-powered development platforms
Exposure to agent-based engineering and deployment workflows
Experience designing infrastructure to reduce blast radius and isolate failures
Knowledge of controlled deployment, rollback, and change-management practices
Experience supporting developer platforms or internal platform-engineering products
English level
Upper-Intermediate
Work Type:
Remote
Location Requirement:
Candidates must be based in São Paulo or Rio de Janeiro
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
Solvd is migrating a Tier-1 US payments platform from a single AWS region to a multi-region architecture.
We're hiring multiple Database Engineers to implement the DynamoDB replication, failover, and operational tooling for this program. You'll work under the Principal Database Architect and partner with the client's data and SRE teams.
WHAT YOU'LL DO
- Implement and operate cross-region replication using Amazon DynamoDB Global Tables, ensuring reliable multi-region data replication, high availability, consistency, and disaster recovery.
- Codify everything in Terraform (or CDK).
- Build the observability layer for replication health: lag metrics, consistency checks, alarm thresholds, and runbook automation. Datadog is the primary observability stack; CloudWatch is the baseline.
- Author and execute failover and failback runbooks. Run game-days using AWS Fault Injection Service. Measure and report against RTO and RPO targets.
- Implement KMS cross-account replication, IAM service principals for replication roles, and the secrets and parameter strategy for region-local dependencies.
- Support data extraction from the monolith into microservices: build CDC pipelines (DMS, DynamoDB Streams, Kafka Connect, Debezium), validate data integrity, and own the cutover sequence for individual extractions.
- Pair with application engineers on connection-string abstraction, retry and idempotency patterns, and graceful degradation during region failover.
- Write design docs and runbooks the client team can take over after the engagement.
WHAT YOU'LL BRING (REQUIRED)
- 8+ years in production database engineering on AWS, with hands-on responsibility for at least one of: payments, banking, brokerage, or comparable financial-services workloads.
- Deep production experience with DynamoDB and at least two of: Aurora MySQL, Cassandra, ElastiCache (Redis or Valkey), DocumentDB, Neptune. Working knowledge of at least two more.
- Practical experience with cross-region replication in production using DynamoDB Global Tables: you've configured and operated multi-region DynamoDB deployments and handled failure scenarios such as replication conflicts, regional outages, replication delays, and consistency or version-skew issues.
- Strong Terraform (or CDK). You can build a multi-region module from scratch and explain the trade-offs.
- Comfort with CDC tooling (DMS, DDB Streams, Kafka Connect, or Debezium) and the operational gotchas (schema drift, ordering guarantees, replay).
- Linux, networking fundamentals (VPC, Transit Gateway, peering, DNS), and IAM / KMS proficiency.
- Solid written communication and ability to operate in a regulated client environment.
NICE TO HAVE
- Cassandra multi-DC operations experience at scale (nodetool workflows, repair strategy, tombstone management, cross-region anti-entropy).
- AWS MSK or Kafka MirrorMaker 2 experience for cross-region event replication.
- Experience with Datadog Database Monitoring and custom CloudWatch metrics.
- AWS Database Specialty or Solutions Architect Associate / Professional certifications.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: São Paulo or Rio de Janeiro, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading global digital banking platform and one of the largest neobanks in Latin America, headquartered in Brazil. The company provides a mobile-first suite of financial services—including credit cards, savings accounts, and investments—designed to eliminate bureaucracy and high fees. By leveraging advanced data analytics and a customer-centric digital infrastructure, the organization delivers transparent and accessible financial solutions to millions of users across Brazil, Mexico, and Colombia.
What You’ll Do
Design, build, test, and maintain AI agent capabilities, including tools, skills, commands, and prompts
Apply prompt-engineering techniques to improve agent accuracy, reliability, and usability
Define structured output contracts, error-handling mechanisms, and evaluation methods for measuring agent behavior
Develop extensions, plugins, and integrations for AI-powered development tools
Build and maintain reusable application templates that establish consistent engineering standards across generated projects
Develop developer-facing interfaces and internal tooling using React and TypeScript
Improve the developer experience through actionable feedback, clear error messages, reliable defaults, and streamlined workflows
Implement and maintain quality gates, including type checking, linting, automated testing, and build validation
Apply containerization and runtime standards to support secure and consistent application development
Collaborate with platform engineers to integrate AI capabilities with infrastructure, CI/CD pipelines, and deployment workflows
Monitor platform usage, identify friction points, and continuously improve the experience based on observed behavior and user feedback
Document technical decisions, agent behavior, platform capabilities, and development workflows
Incorporate AI agents into daily engineering activities and identify opportunities to improve their effectiveness
What You Bring
A solid foundation in application architecture, software engineering, and modern development practices
Hands-on experience designing and implementing AI agents, including tools, skills, commands, and prompt engineering
Experience evaluating AI agent behavior systematically using defined criteria, test cases, and supporting evidence
Experience with React and TypeScript, including modern frontend development patterns and build tooling
Experience building reusable application templates, developer tools, internal platforms, or self-service engineering capabilities
Knowledge of automated testing, type checking, linting, build validation, and software-quality practices
Familiarity with containerization and application runtime environments
Working knowledge of cloud infrastructure, CI/CD concepts, and application deployment workflows
Strong technical English skills, including written documentation and remote collaboration
Strong analytical and problem-solving abilities with excellent attention to detail
Ability to work independently, navigate ambiguity, and take ownership of technical outcomes
Interest in incorporating AI agents into everyday engineering workflows and continuously improving their performance
Nice to have
Experience developing plugins, extensions, or integrations for AI-powered development environments
Experience using Python for supporting services, automation, or AI-related workflows
Familiarity with enterprise application security, governance requirements, and engineering guardrails
Experience designing structured agent interfaces, typed outputs, and robust error-handling mechanisms
Understanding of cloud-native architectures, CI/CD pipelines, and production deployment practices
Experience improving developer productivity through internal platforms, reusable templates, or self-service tooling
Exposure to AI evaluation frameworks, observability, or agent performance monitoring
English level
Upper-Intermediate
Work Type:
Remote
Eligible Locations:
São Paulo or Rio de Janeiro, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Pricing and Monetization Manager
About the job
This position is needed to lead and scale Twilio’s platform-wide pricing and monetization strategies.
This is a high-impact, strategic leadership role critical to driving Twilio's pricing strategy and operationalizing key pricing processes. Your work will directly contribute to accelerating Twilio's business growth while simplifying the purchasing experience for our customers. Reporting to the Director of Monetization & Pricing Strategy, you will act as a primary strategic leader shaping complex pricing and packaging strategies for Twilio’s expanding product portfolio.
Responsibilities
In this role, you’ll:
Architect and shape strategy:
Develop advanced pricing and packaging strategies that generate incremental revenue and margin for Twilio, incorporating considerations like product strategy, GTM strategy, competitive differentiation, and deep financial analysis.
Partner with Product leadership:
Work closely with Product teams and senior leaders to align product strategy and roadmaps with monetization frameworks, providing critical insights into competitor pricing and packaging to inform requirements.
Analyze data:
Dive into complex datasets across sales, customer behavior, product usage, competitive benchmarks, and financial data to inform pricing strategies.
Champion cross-functional collaboration:
Act as a strategic bridge and internal champion across GTM Strategy, Product, Sales, Marketing, and Finance to ensure organizational alignment and flawless execution of new pricing initiatives.
Lead complex projects:
Own the end-to-end delivery of highly complex, multi-stakeholder monetization projects that generate clear, measurable business impact at the enterprise level.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Pricing Expertise
: 8+ years of relevant experience in pricing strategy, including at least 5 years of direct ownership over pricing and monetization strategies in telecom, SaaS, PaaS, or adjacent industries.
Financial Modeling & Analytics
: Hands-on mastery of developing complex pricing models and evaluating monetization frameworks to generate insights and drive strategic alignment.
Cross-Functional Project Management
: A proven track record of leading and delivering complex, multi-stakeholder projects that generate clear, measurable business impact.
Executive Communication & Influence
: Exceptional oral and written communication skills, with a demonstrated ability to translate complex pricing concepts into compelling narratives that influence peers and senior leadership.
Education
: Bachelor’s degree in a quantitative or business-related field, or equivalent experience.
Desired:
Industry Expertise:
Past experience in a B2B environment
Platform-Level Pricing Strategy
: Direct experience designing and scaling multi-product, platform-level pricing strategies
Pricing Methodologies
: Deep understanding of advanced pricing survey techniques (e.g., conjoint analysis, Van Westendorp).
Advanced Education
: Consulting experience, MBA, or an advanced degree in a quantitative discipline.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300
Based in the San Francisco Bay area, California: $166,400 - $208,000
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Nov 19th but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
ОфисLondon
ОфисSan Francisco, CA; Schedule a high volume of interviews across multiple time zones and mediums (virtual & in-person)
УдалённоГеография найма не уточнена
ГибридseniorGermany; Portugal; France; Spain; Italy; The Netherlands
Boston, Massachusetts, United States
leadNew York City Office
ГибридBarcelona, Spain
Canada (Remote); We are seeking candidates in US and Canada; For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues; In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones; Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones
United States (Remote); We are seeking candidates in US and Canada; For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues; In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones; Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones
seniorDublin, Ireland
Porto; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
middleRio de Janeiro or São Paulo, Brazil; Candidates must be based in São Paulo or Rio de Janeiro