Location: Stockholm
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000 across Sweden, Denmark and Norway in telecommunications, financial services, industrial manufacturing, energy and utilities, and healthcare and life sciences. Sovereignty and control over where data and models reside are growing priorities across these sectors, and Cohere is well positioned to meet that need with private, on-premise and in-country deployment built for enterprise scale. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture.
As a Senior Account Executive, you will:
- Drive net-new customer acquisition across Sweden, Denmark and Norway via targeted outbound activity, executive introductions, and relationship building with key stakeholders
- Own the full sales cycle – from initial outreach, technical and business validation, through deal close
- Support coverage of adjacent Nordic accounts as territory priorities require
- Generate and own your own pipeline through disciplined outbound, research and executive prospecting
- Be a trusted advisor to customer prospects, deeply understand their challenges & goals, and tailor solutions to drive impact for their businesses
- Leverage senior-level relationships with executives to drive strategic partnerships and sales opportunities
- Align closely with our partners and systems integrators to drive shared revenue and extend reach into target accounts
- Work cross-functionally across the business, drawing in the right technical and specialist colleagues as each engagement requires
- Collaborate with Sales Development Representatives and Marketing to supplement your own top of funnel activity
You may be a good fit if you have:
- Fluent in at least one Nordic language – Swedish, Norwegian or Danish – in addition to English; additional Nordic languages are a strong advantage
- 10+ years of B2B enterprise sales experience with Global 2000 and large enterprise customers along with experience negotiating & closing transformational 7-figure deals
- Depth in at least two of our priority sectors: financial services, telecommunications, energy and utilities, manufacturing, healthcare and life sciences
- A hunter mentality - you take pride in generating your own pipeline and are at your best when building a territory rather than managing an inherited one
- A proven track record of high performance and exceeding quotas
- Experience building and maintaining senior-level relationships with executives
- Experience working alongside channel partners and systems integrators to drive sales cycles and hit shared revenue goals
- Excellent communication skills - you are a great listener, have a knack for understanding what matters most to others & building strong relationships, experienced presenting to a C-suite audience, and feel comfortable speaking to both technical and non-technical customer prospects
Additional Requirements:
- Experience selling complex enterprise level solutions, technical products, and private or on-premise deployments (AI/NLP solutions preferred)
- Familiarity with European data residency, sovereignty and regulatory requirements as live buying criteria
- High tolerance for ambiguity - this is an early-stage territory without an established local playbook, and you'll need to be both a doer and a strategist
- Creativity - deal structures can widely vary, strong technical acumen and the ability to creatively structure mutually beneficial partnerships are necessary
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Задачи:
- Руководить юридической функцией и развивать команду.
- Сопровождать международный AdTech-бизнес и новые проекты компании.
- Консультировать бизнес по Кипру, ЕС, США и другим юрисдикциям.
- Отвечать за DSA, GDPR, рекламное законодательство, compliance и модерацию.
- Сопровождать корпоративные вопросы: юрлица, банки, KYC/QI, договоры.
- Управлять юридическими рисками, включая санкционные.
- Сопровождать вопросы IP, налоговых льгот и IP Box.
- Оптимизировать юридические процессы с помощью AI и автоматизации.
Требования:
- Высшее юридическое образование.
- Опыт руководства юридической командой.
- Опыт в AdTech / рекламных сетях / digital advertising.
- Знание кипрского законодательства.
- Практический опыт с DSA, GDPR и рекламной регуляторикой.
- Понимание моделей advertiser / publisher / RTB.
- Опыт работы с международными юрлицами, банками и KYC/QI.
- Английский — от В2 / С1.
- Готовность использовать AI в юридической работе.
- Будет плюсом: санкционная экспертиза, IP Box, налоговая оптимизация.
Условия:
- Full-time, удалённо, 5/2.
- Локация — ЕС / Кипр / Сербия и др.
- 21 день оплачиваемого отпуска + 3 day-off.
- Оплачиваемый больничный.
- Компенсация $500/год на дополнительные расходы.
- Прямое подчинение CFO.
- Возможность влиять на юридическую функцию международной AdTech-компании.
Задачи:
— Операционный мониторинг: слежение за распределением трафика и контроль платежных маршрутов, ежедневный мониторинг состояния балансов на платежных шлюзах, мониторинг платежной конверсии по разным маршрутам, выявление отклонений и мгновенное инициирование действий для их решения.
— Управление роутингом и стратегией: анализ распределения трафика с учетом комиссий платежных систем, принятие решений по оптимальной стратегии и взаимодействие с техническими специалистами для перестройки роутинга.
— Финансовый анализ и оптимизация: расчет финансовых условий и оценка P&L по разным платежным методам, работа с транзакционными данными, поиск точек роста для снижения расходов на процессинг, доработка логики и визуализации аналитических инструментов, предложение улучшений.
— Ad-hoc аналитика: подготовка аналитических отчетов по запросу бизнеса, презентация результатов стейкхолдерам и контроль внедрения решений.
Требования:
— Уровень Middle/Middle+ в SQL, умение самостоятельно работать с данными, проверять качество и корректность расчетов.
— Продвинутый уровень Excel.
— Коммерческий опыт работы с BI инструментом Tableau.
— Базовый уровень Python для исследовательского анализа данных и ETL-процессов.
— Понимание финансовых операций (P&L, комиссии, балансы) и работы платежных систем.
— Опыт работы в режиме многозадачности.
— Умение самостоятельно вести поле работы, четкость и аккуратность.
— Свободный русский язык.
Условия:
— Работа из офиса в Белграде (Сербия).
— Полная занятость, full-time.
— Гибкое начало рабочего дня с 08:00 до 10:00, работа по производственному календарю Кипра.
— Официальное трудоустройство по ТК Сербии, компания помогает с оформлением.
— Отпуск 20 рабочих дней + 4 дня off от компании.
— Оплачиваемый 100% больничный.
— Питание в офисе предоставляется.
— Компенсация курсов изучения сербского языка.
— Предоставляется вся необходимая техника для работы.
ОфисmiddleБелград
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Задачи:
— Проектировать и реализовывать масштабируемые, безопасные и высокопроизводительные решения Adobe Commerce (Cloud и On-premise).
— Вести переход от core overrides к расширяемости вне процесса с использованием Adobe App Builder и API-first методологий.
— Оптимизировать производительность backend, SQL-запросы и стратегии кэширования (Redis, Varnish, Fastly) для обработки больших пиковых нагрузок.
— Разрабатывать и поддерживать современные frontend-решения с использованием Hyvä, PWA Studio или традиционного Luma, обеспечивая высокий Core Web Vitals score.
— Строить и управлять сложными интеграциями с ERP, CRM и PIM системами через Adobe I/O Events и RabbitMQ.
— Проводить тщательные code review, наставлять mid-level разработчиков и поддерживать высокие стандарты TDD и автоматизированного тестирования.
Требования:
— Опыт работы 5+ лет с Magento 2 / Adobe Commerce (включая B2B и Cloud editions).
— Владение PHP 8.x, MySQL и специализированными поисковыми технологиями, такими как OpenSearch/Elasticsearch или Adobe Live Search.
— Экспертные знания GraphQL, REST API и построения decoupled commerce решений.
— Опыт работы с Tailwind CSS, Alpine.js (для Hyvä) или React (для PWA Studio).
— Знакомство с Adobe Commerce Cloud (ECE), Docker и CI/CD пайплайнами (GitHub Actions/Bitbucket Pipelines).
— Наличие сертификата Adobe Certified Professional/Expert/Master (Developer) является значительным плюсом.
— Английский язык на уровне intermediate-advanced.
— Локация в часовом поясе CET (+/- 3 часа).
Условия:
— Своевременные ежемесячные выплаты с гибкими опциями вывода.
— Предсказуемый график работы: 8 часов в день.
— До 24 дней гибких выходных в год без потери оплаты для full-time позиций через Proxify.
— Долгосрочные удалённые позиции в ведущих компаниях.
— Персонально подобранные вакансии без типичных рекрутинговых барьеров.
— Единый процесс контрактации для множества возможностей без дополнительных оценок.
— Стабильная оплата каждый месяц при работе через Proxify.
Требования:
— Опыт рекрутмента в iGaming
— Уровень английского B2 или выше
Условия:
— Удалённая работа из любой точки мира
— Full-time
— Фиксированная зарплата + бонусы за закрытия
Задачи:
— Архитектура, создание и поддержка инструментов самообслуживания платформы и порталов разработчиков, позволяющих командам самостоятельно обеспечивать инфраструктуру, управлять окружениями и развёртывать сервисы.
— Поддержка автоматизированных GitOps пайплайнов доставки с использованием ArgoCD/Flux, внедрение безопасных практик деплоя (canary, blue-green, автоматические откаты).
— Поддержка здоровья кластеров, жизненных циклов обновлений, политик автоскейлинга и безопасности в мульти-региональных Kubernetes-развёртываниях.
— Написание production-кода на Go/Python для создания кастомных Kubernetes операторов, CLI-утилит и API-автоматизации для оптимизации рабочих процессов разработчиков.
— Внедрение платформенных SLI/SLO, централизованного логирования и трассировки, а также автоматизация политик безопасности и контроля затрат.
Требования:
— Опыт 5+ лет в platform engineering, site reliability engineering (SRE) или core DevOps с подтверждённым опытом проектирования и внедрения Internal Developer Platforms (IDP).
— Экспертное владение Kubernetes, архитектурами кастомных контроллеров/операторов, сервис-мешами (Istio/Linkerd), непрерывной доставкой через GitOps инструменты (ArgoCD или Flux).
— Глубокие знания Terraform, OpenTofu или Pulumi для создания модульных инфраструктурных шаблонов в облаках (AWS, GCP, Azure).
— Сильные навыки программирования на Go или Python для создания расширений платформы, CLI-инструментов, Kubernetes операторов и интеграций API.
— Практический опыт создания или интеграции порталов разработчиков (Backstage, Port) и автоматизированных workflow движков.
— Опыт настройки телеметрии с Prometheus, Grafana и OpenTelemetry для метрик, логов и трассировок.
Желательно:
— Опыт с cloud-native control plane абстракциями, например Crossplane.
— Знания FinOps, мониторинга затрат контейнеров (Kubecost) и автоматической оптимизации ресурсов.
— Активное участие в open-source проектах CNCF.
— Опыт в zero-trust безопасности, управлении секретами (HashiCorp Vault) и автоматизации комплаенса.
Условия:
— Своевременные ежемесячные выплаты с гибкими опциями вывода.
— Предсказуемый график работы: 8-часовой рабочий день.
— До 24 оплачиваемых гибких дней отпуска в год для full-time позиций.
— Долгосрочные удалённые позиции в передовых компаниях.
— Персонально подобранные вакансии без типичных рекрутинговых барьеров.
— Единый процесс контрактации для множества возможностей без дополнительных оценок.
— Стабильная оплата каждый месяц при работе через Proxify.
Задачи:
— Ability to build libraries and frameworks of reusable efficient code.
— Competence in designing and implementing low-latency, stable and performing applications.
— Capacity to effectively collaborate with other team members and stakeholders remotely.
— Ability to implement data protection systems.
— Competence in data storage solutions.
Требования:
— 5+ years of experience building products with Python and Django.
— High proficiency in SQL with experience using databases like PostgreSQL.
— Experience scaling cloud infrastructures with Docker or Kubernetes is a plus.
— Experience managing cloud infrastructures, specifically AWS or GCP.
— You follow the best practices and conventions.
— Relevant experience in CI/CD and related tools.
— Ability to work with minimal supervision.
— Intermediate-advanced English level.
— You can communicate well with both technical and non-technical clients.
— Time zone: CET (+/- 3 hours). We are unable to consider applications from candidates in other time zones.
Условия:
— Get paid, not played: on-time monthly payments with flexible withdrawal options.
— Predictable project hours: consistent 8-hour working days with clients.
— Flex days: up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.
— Career-accelerating positions at cutting-edge companies.
— Hand-picked opportunities just for you.
— One seamless process, multiple opportunities.
— Compensation: same pay every month with positions landed through Proxify.
We are looking for a Senior Fullstack Developer skilled in React.js and Node.js for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.
What we are looking for:
— 5+ years experience as a Fullstack Developer.
— Backend experience with Node.js and Microservices architecture.
— Database experience with SQL and MongoDB.
— Intermediate-advanced English.
Nice-to-have:
— Located in CET timezone (+/- 3 hours).
— Database Architecture knowledge.
Responsibilities:
— Ability to build libraries and frameworks of reusable efficient code.
— Competence in designing and implementing low-latency, stable and performing applications.
— Capacity to effectively collaborate with other team members and stakeholders remotely.
— Ability to implement data protection systems.
— Competence in data storage solutions.
What we offer:
— On-time monthly payments with flexible withdrawal options.
— Consistent 8-hour working days with clients.
— Up to 24 flex days off per year without losing pay for full-time positions.
— Exclusive long-term remote positions at cutting-edge companies.
— Personally matched positions avoiding typical recruitment roadblocks.
— One-time contracting process for multiple opportunities.
— Consistent monthly compensation for positions landed through Proxify.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engineering Manager, Continuous Deployment at GitLab, you'll build and manage a globally distributed team focused on Continuous Deployment capabilities within GitLab's artificial intelligence-powered DevSecOps platform. You'll hire engineers, shape how the team works, and guide delivery of a reliable product experience for customers.
Your team will build a Continuous Deployment engine that goes beyond script execution. It will reconcile live state, coordinate durable workflows, and support artificial intelligence-native governance. You'll align technical direction with customer needs and business goals. Your work will help customers deploy software with greater reliability, safety, and assurance in a remote, asynchronous environment.
What you’ll do
Build and manage a globally distributed engineering team, creating an environment where team members can do their best work and grow their careers.
Hire, onboard, and develop engineers, setting clear expectations for quality and accountability.
Partner with product management and cross-functional engineering teams to shape the roadmap, make sound architectural decisions, and deliver against product commitments.
Set expectations for reliable, secure, maintainable, and performant delivery, and help the team meet them.
Encourage the use of artificial intelligence as a core part of how the team works, with engineers using artificial intelligence tools in their daily workflows to improve efficiency and innovation.
Hold regular 1:1s, provide continuous feedback, and support engineers' professional growth through coaching and skill development.
Track milestone progress, identify blockers early, and address patterns before they require escalation.
Participate in the incident management on-call rotation to help maintain availability targets for GitLab.com.
What you’ll bring
Experience managing engineering team, including advising on architecture and contributing to technical discussions.
Experience with distributed systems and durable workflow execution, including state persistence and replay patterns.
Experience building or managing teams working on release orchestration, deployment automation, or continuous delivery at scale.
Familiarity with Kubernetes deployment patterns and GitOps workflows, including progressive delivery strategies such as blue/green and canary deployments.
Experience with policy-based governance and event-driven architectures in reliable, enterprise-grade delivery systems.
Experience building and managing teams in early-stage contexts, including defining processes, hiring foundational team members, and establishing how the team works.
Experience working across functions, exercising judgment, and moving work forward in ambiguous or fast-changing situations.
Experience communicating clearly in writing and conversation while working effectively in a remote-first, asynchronous environment.
About the team
The Senior Engineering Manager, Continuous Deployment role is part of GitLab's broader DevOps engineering organization, working on software delivery experiences that help customers ship with assurance. We solve complex deployment challenges in a way that fits GitLab's single-platform approach, with close coordination across product, engineering, and infrastructure. This work brings together platform architecture, delivery reliability, and GitLab's evolving artificial intelligence strategy in a highly visible product area. We work in an all-remote, handbook-first environment and practice transparency, teamwork, and iteration. We focus on creating technology that helps organizations manage deployments more safely and effectively while contributing to GitLab's mission to enable everyone to contribute to and co-create the software that powers our world.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Please review our
Recruitment Privacy Policy.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Applied Science team builds models and tools that solve Ramp’s most critical problems: from underwriting businesses to combatting fraud to making spend management smarter. We’re deeply embedded in the business and provide a quantitative foundation for decision making.
As an Applied Science intern, you’ll be a fully integrated member of the team and own your project from start to finish. Working with engineers, product managers, and business stakeholders, you’ll translate complex business needs into scalable machine-learning-driven solutions. This is a chance to apply ML concretely, ship code, and create genuine value for Ramp and our customers.
You will focus on exciting problems in areas like: credit, fraud, growth, or our core product.
WHAT YOU’LL DO
- End-to-End ML: own the model lifecycle from data exploration and feature engineering to training, benchmarking, deployment, and monitoring
- State-of-the-Art AI: leverage the latest Large Language Models (LLMs) to solve novel problems and create new product capabilities for our customers
- Versatile Techniques: apply the right tools to the right problems, whether it’s deep learning, gradient boosting, or causal inference
- Rigorous Experimentation: quantify the impact of your work through A/B tests and other statistical methods
- Collaborate: partner closely with product and business leaders to translate models and insights into actionable strategy and user-facing features
WHAT YOU NEED
- B.S., M.S. or Ph.D. Student: currently pursuing a degree in Data Science, Computer Science, Math, Physics, Economics, Statistics, or other quantitative fields with an expected graduation date between Dec 2027 - 2029. Graduate degrees are preferred, but not a must.
- Strong ML Fundamentals: solid understanding of the mathematical foundations of machine learning, statistics, probability, and optimization
- Strong Interest or Experience with AI: curiosity and drive to integrate cutting edge LLMs and agents into applied solutions
- Python Proficiency: good grasp of common Data Science libraries (pandas, scikit-learn, NumPy, PyTorch, etc.)
- SQL Knowledge: experience wrangling data in a modern data warehouse (e.g. Snowflake, BigQuery, Redshift, Clickhouse)
- Practical Experience: track record of curating datasets and building/evaluating ML models
- Strong Communication: ability to clearly explain complex concepts to both technical and non-technical audiences and use data to build a compelling narrative
- Bias For Action: a comfort with ambiguity and desire to ship solutions quickly then iterate
NICE TO HAVES
- Publications, Projects, or Previous Experience: relevant experience applying AI/ML and demonstrating your passion for the field
- Production ML Mindset: knowledge of software engineering best practices applied to ML including version control (Git), testing, and writing maintainable code
- Data Orchestration: experience with leveraging modern data orchestration platforms (Airflow, Dagster, Prefect, Metaflow)
COMPENSATION
- The monthly rate for this internship is $12,500 USD + housing stipend
RAMP BENEFITS
- Apple MacBook
- Catered lunches in NYC office Monday-Friday
- Weekly coffee stipend
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Ukraine
About us
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed.
We are looking for a
Senior Manager, Business Operations & Client Success
to join us as part of our team.
About the role
As a Senior Manager, Business Operations & Client Success, you will maintain an integrated view of Business Unit (BU) health and ensure operational, client, people, financial, and delivery signals are translated into clear priorities and actionable plans. Acting as the coordination and insight layer across the Business Unit, you will connect Delivery and Engineering leadership, Client stakeholders, HR, Talent Acquisition, Finance, and People Operations. This role reports directly to the Business Unit Managing Director / VP Delivery and focuses on high-value business insight, independent client sensing, and cross-functional execution.
As a qualified expert You will
Own and continuously develop the Business Unit performance management framework, consolidating financial, delivery, people, hiring, quality, client, and operational indicators into an integrated view of BU health.
Investigate underlying causes, trends, and business implications beyond reporting metrics, translating observations into recommendations, corrective actions, and tracked resolutions.
Own the BU-level Client Success and client health framework, developing mechanisms to measure sentiment (including NPS and qualitative/quantitative signals) through direct stakeholder conversations and interviews.
Triangulate client feedback with Delivery, Engineering, People, and operational data to identify recurring themes, gaps, risks, and actionable improvements.
Drive selected cross-functional strategic initiatives that lack a single owner (such as operating-model changes, AI adoption, capability transitions, and risk mitigation), taking them from ambiguous problems to measurable closure.
Maintain operational governance across Financial Operations (budgeting, forecasting, compensation/rate exceptions), Hiring Operations (priorities and bottlenecks), People Operations, and Reporting Data accuracy.
Provide BU leadership with an independent perspective on client and business health, complementing Delivery and Engineering leadership without replacing their ownership of client relationships.
Ensure material business risks, key decisions, and operational roadblocks reach leadership early enough for effective action.
We're looking for you if you have
5+ years of relevant experience in Business Operations, Client Success, Strategic Program Management, Delivery Operations, or a similar cross-functional role within IT or professional services.
Experience working across multiple business functions, such as Delivery, Engineering, HR, Talent Acquisition, Finance, and People Operations.
Experience with client health and success practices, including NPS/CSAT, client sentiment, or structured client health reviews.
Hands-on experience with operational and financial management, including budgeting, forecasting, variance analysis, and invoicing oversight.
Strong analytical skills and the ability to consolidate financial, delivery, people, client, and operational data into a clear view of Business Unit health.
Ability to take ambiguous business problems, structure them into actionable initiatives, and drive execution across multiple stakeholders.
Strong risk identification and problem-solving skills, with the ability to spot early warning signals and translate them into concrete actions.
Experience providing operational governance through functional teams without becoming a bottleneck or taking over execution.
Ability to influence senior stakeholders and drive cross-functional initiatives without formal authority.
Strong business judgment and the ability to form an objective, data-informed perspective, ask the right questions, and challenge assumptions when needed.
Strong communication and synthesis skills, with the ability to turn complex quantitative and qualitative information into concise insights and clear recommendations for leadership.
A proactive and curious mindset, with a strong sense of ownership and follow-through.
Practical experience using AI tools, automation, or similar technologies to improve productivity, operational efficiency, or analytics.
Higher education degree in Business Administration, Management, Economics, Computer Science, or a related field.
Fluent / Advanced English & Ukrainian communication skills.
What's in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Benefit from a flexible working schedule and create work and rest balance for yourself. Enjoy 20 business days of paid vacation for full-time, unlimited sick leave, 4 days of emergency leave, and more.
Embrace the opportunity for personal and professional growth
Take advantage of certification support, career paths and personal development plans, company-wide tech and cultural events. Elevate your skills with mentorship program, public speaking support, educational leave, access to corporate library, and more.
Feel cared about
Prioritize your well-being with a yearly budget for medical insurance/ abroad coverage/ travel insurance. Get compensation for sports, equipment, massage, and rehabilitation, along with access to the well-being program. Feel supported with corporate loan, tax and legal advisory and wedding and baby birth bonuses for important family events in your life.
Interview steps
Interview with Recruiter
Intro Call with Hiring Manager
Business & Functional Interview
HRBP Interview
Hiring Manager Interview
Client Interview.
Location: Delémont, Switzerland
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
Our client is an established industrial manufacturer operating in a technically demanding production environment with a strong focus on
precision, process reliability, and continuous improvement
.
We are looking for a
Senior Manufacturing Engineer
to support the optimization and modernization of manufacturing operations. The role focuses on improving machining processes, developing production cells, supporting equipment and tooling decisions, and driving efficiency through
Lean and industrial engineering methods
. You will work closely with multidisciplinary technical teams across production, engineering, and industrialization.
CONTRACT:
Permanent, full-time
LOCATIONS:
On-site, Jura canton, Switzerland
PROCESS:
Initial qualification followed by client interviews
Key Responsibilities
Optimize
precision machining processes
and production workflows.
Support the design and implementation of new production cells.
Contribute to
Lean and continuous-improvement initiatives
.
Support the evaluation, selection, and implementation of production equipment.
Improve factory layouts and manufacturing flow.
Develop and validate tooling and fixturing solutions.
Review and improve machining logic and CNC programming sequences.
Coordinate technical activities across production and engineering teams.
Support industrialization and production-performance improvement initiatives.
Requirements
More than
10 years of experience in industrial production environments
.
At least
5 years of experience in manufacturing engineering
or a closely related function.
Strong hands-on experience with
precision machining equipment
, including lathes, milling centers, and grinding systems.
Proven experience with
Lean / continuous improvement methodologies
.
Experience with production equipment, tooling, and manufacturing-process optimization.
Experience working with multidisciplinary technical teams.
Bachelor’s degree in
Mechanical Engineering
or a comparable technical discipline.
Full professional proficiency in
French
.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an experienced WordPress Developer with at least 3 years of professional experience to join a growing team remotely.
You will be responsible for building, customizing, optimizing, and maintaining high-quality WordPress websites. This role requires strong hands-on experience with WordPress, PHP, HTML, CSS, theme development, plugin development, website performance, SEO, and security.
The ideal candidate is comfortable working across both front-end and back-end development and can independently troubleshoot technical issues while delivering fast, responsive, secure, and user-friendly websites.
Key Responsibilities
Build and customize WordPress themes, website layouts, templates, and styles using HTML, CSS, PHP, and WordPress best practices.
Develop custom WordPress plugins, extensions, and functionality when existing solutions do not meet project requirements.
Manage both user-facing website functionality and back-end components, including server-side logic and database interactions.
Improve page loading speeds, Core Web Vitals, website performance, and overall user experience across desktop and mobile devices.
Implement technical and on-page SEO best practices to improve website structure, crawlability, performance, and search engine visibility.
Ensure websites are fully responsive and provide a consistent experience across mobile, tablet, and desktop devices.
Conduct security checks and audits, manage WordPress core, theme, and plugin updates, and follow security best practices.
Diagnose and resolve website errors, plugin conflicts, broken functionality, performance issues, and other technical bugs.
Perform regular website and database backups and support restoration or recovery when required.
Test websites and new functionality before deployment to ensure reliability, compatibility, and performance.
Requirements
3+ years of professional WordPress development experience.
Strong proficiency in WordPress, PHP, HTML5, and CSS3.
Proven experience developing and customizing WordPress themes.
Experience building or modifying custom WordPress plugins.
Strong understanding of both front-end and back-end web development.
Experience working with WordPress databases and server-side functionality.
Knowledge of responsive and mobile-first development.
Practical experience with website speed and performance optimization.
Understanding of technical SEO and SEO-friendly web development.
Knowledge of WordPress security best practices, updates, backups, and ongoing maintenance.
Strong debugging and troubleshooting skills.
Ability to work independently in a remote environment and manage development tasks effectively.
Strong attention to detail and commitment to producing clean, reliable, high-quality work.
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for an experienced WordPress Developer with 4–5+ years of professional experience to join a growing team in a fully remote role.
You’ll be responsible for building, customizing, optimizing, and maintaining high-quality WordPress websites. This role requires strong expertise across both front-end and back-end WordPress development, with hands-on experience in custom themes, plugins, PHP, JavaScript, databases, performance optimization, SEO, and website security.
The ideal candidate is comfortable owning WordPress projects end-to-end, troubleshooting complex technical issues, and delivering fast, secure, responsive, and maintainable websites.
Key Responsibilities
Theme Development: Build and customize WordPress themes, website layouts, templates, and styles using HTML, CSS, JavaScript, and PHP.
Plugin Development: Develop custom WordPress plugins, extensions, and functionality to meet specific business and website requirements.
Front-End Development: Create responsive, user-friendly interfaces that perform seamlessly across desktop, tablet, and mobile devices.
Back-End Development: Work with PHP, WordPress core functionality, databases, APIs, and server-side logic to support reliable website functionality.
Performance Optimization: Improve Core Web Vitals, page-loading speeds, caching, database performance, and overall website efficiency.
SEO Optimization: Implement technical and on-page SEO best practices to improve website structure, crawlability, performance, and search visibility.
Security & Maintenance: Conduct security checks and audits, manage WordPress core/theme/plugin updates, troubleshoot bugs, and maintain regular website backups.
Troubleshooting: Identify and resolve compatibility issues, broken functionality, performance bottlenecks, and other technical problems.
Quality Assurance: Test websites and new functionality across browsers and devices before deployment.
Ongoing Development: Maintain existing WordPress websites while continuously improving their functionality, performance, security, and user experience.
Requirements
4–5+ years of professional WordPress development experience.
Strong knowledge of WordPress architecture, PHP, HTML5, CSS3, and JavaScript.
Proven experience building and customizing WordPress themes from scratch.
Hands-on experience developing or modifying custom WordPress plugins.
Strong understanding of MySQL/database management and back-end development.
Experience with responsive and mobile-first web development.
Strong understanding of WordPress performance optimization, caching, and Core Web Vitals.
Knowledge of technical SEO and SEO-friendly development practices.
Experience implementing WordPress security best practices, updates, backups, and maintenance procedures.
Familiarity with APIs and third-party integrations.
Ability to diagnose and resolve complex WordPress issues independently.
Strong attention to detail and commitment to clean, maintainable code.
Excellent communication, organization, and problem-solving skills.
Ability to work effectively and independently in a remote environment.
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: South Africa; Colombia; United Kingdom; Spain; Mexico; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an aggressive, highly analytical Senior Growth Marketer / Media Buying Specialist to take ownership of Google and Meta advertising campaigns. Our primary objective is simple: generate qualified inbound calls and leads profitably. This is not an account-maintenance or monthly-reporting role. We want someone who treats every account as if their own money is being spent. You will work directly with leadership to launch campaigns, analyse performance, cut wasted spend, identify overlooked opportunities, test new angles, and aggressively scale profitable campaigns.
Key Responsibilities
Build, manage, optimize, and scale high-intent Google Ads campaigns, with Meta Ads as a secondary channel
Develop campaigns specifically designed to generate qualified inbound phone calls and leads
Analyse campaign performance quickly and identify winning and losing campaigns, keywords, audiences, ads, and landing pages
Aggressively cut wasted spend and reallocate budget toward profitable opportunities
Identify new customer-intent angles, search opportunities, audiences, and campaign structures competitors may be missing
Continuously test new messaging, offers, targeting, keywords, creative, and landing-page approaches using direct-response principles
Optimize campaigns against CPA, CPL, conversion rate, lead quality, and overall acquisition economics
Monitor search-term data, conversion tracking, attribution, call tracking, and landing-page performance
Launch new campaigns and work directly alongside leadership to expand into new markets and industries
Take increasing ownership of advertising spend, with a target of managing at least $100k/month in Google Ads spend within 90 days
Make fast, data-backed decisions rather than waiting for lengthy reporting cycles
Requirements
Proven track record in Direct Response marketing with a deep understanding of customer desire, intent, and buying behaviour
Advanced / expert-level Google Ads expertise
Strong Meta Ads experience
Proven experience generating leads and/or inbound phone calls through paid advertising
Demonstrable experience optimizing campaigns against commercial performance metrics such as CPA, CPL, ROAS, conversion rate, and lead quality
Highly analytical mindset with the ability to turn campaign data into immediate, actionable decisions
Experience launching campaigns from scratch, diagnosing poor performance, cutting losers, and scaling winners
Experience managing meaningful advertising budgets; $50k–$100k+ monthly Google Ads spend is strongly preferred
Strong understanding of conversion tracking, attribution, call tracking, search-term analysis, budget allocation, A/B testing, and landing-page performance
A no-nonsense, high-accountability attitude. You care about performance more than process or corporate bureaucracy
Fast, decisive, competitive, hands-on, and comfortable operating with significant autonomy
Low-ego and highly coachable, with the ability to receive direct constructive feedback without becoming defensive
Exceptional command of written and spoken English
Availability to work strictly 9-5 CST
Nice-to-Haves
Experience with home-service lead generation, particularly:
HVAC
Plumbing
Roofing
Electrical
Solar
Restoration
Pest control
Landscaping
Remodeling
Experience in other high-intent lead-generation verticals such as legal, insurance, financial services, healthcare, automotive, or real estate
Previous experience working in a high-performance digital marketing or growth agency
Experience with pay-per-call campaigns
Experience managing $100k+/month in Google Ads spend
Proficiency with Slack
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Belarus; Moldova
Intetics Inc.
, a global technology company specializing in custom software application development, distributed engineering teams, software quality engineering, and innovative digital transformation solutions, is seeking a highly skilled and experienced
Technical Writer
to join our growing team on a full-time basis.
Description
As a Technical Writer, you will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear, concise, and user-friendly content that drives customer success and product adoption.
Responsibilities
Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
Plan, track, and deliver documentation projects within Agile development environments.
Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
Develop scripts and content for educational video materials in collaboration with internal teams.
Requirements
3+ years of experience creating technical documentation for developers, software products, or IT professionals.
Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages.
Ability to read and understand source code written in languages such as Python, Java, JavaScript, or similar.
Excellent written and verbal communication skills in English.
Experience producing clear, well-structured technical content for both technical and non-technical audiences.
Experience using Git/GitHub for version control and collaborative documentation workflows.
Proficiency with Markdown, reStructuredText, or similar markup languages.
Familiarity with API documentation tools such as OpenAPI/Swagger and Postman.
Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions.
Understanding of SEO principles and analytics tools for measuring documentation effectiveness.
Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions.
Familiarity with Agile methodologies and project tracking tools such as Jira.
Nice to Have
Experience creating or supporting technical video tutorials and educational content.
Experience with CI/CD pipelines and modern documentation publishing workflows.
Understanding of cloud infrastructure and distributed systems concepts.
Experience working in product-focused or developer-focused environments.
Компания разрабатывает SVET — dark fantasy MMORPG на Unity с долгосрочной прогрессией, PvP-конфликтами, гильдиями, фракциями, городами, торговлей, player-driven economy и социальными системами, где действия игроков влияют на развитие мира.
Задачи:
— Проектирование и развитие игровых систем: core gameplay, прогрессия, PvE, PvP, экономика, социальные механики и end-game активности;
— Работа над боевой системой: способности, эффекты, ресурсы, условия применения, роли и баланс;
— Проектирование PvP-механик, рейтингов, наград, групповых активностей и других систем взаимодействия между игроками;
— Работа с игровой экономикой: ресурсы, крафт, торговля, аукцион, источники и стоки валюты, комиссии и баланс;
— Подготовка GDD, feature specs, схем, таблиц баланса и понятной постановки задач для разработки;
— Настройка игровых сущностей, параметров и баланса непосредственно в Unity и рабочих инструментах проекта;
— Работа с программистами, арт-командой и другими специалистами над реализацией игровых механик;
— Тестирование собственных фич в билде, анализ фидбека и метрик, корректировка механик и баланса.
Требования:
— Опыт работы Game Designer / System Game Designer или на схожей позиции;
— Опыт проектирования игровых систем и способность понятно описывать их для команды;
— Опыт работы хотя бы с несколькими направлениями: combat, progression, balance, economy, PvP, classes, abilities или content systems;
— Понимание взаимосвязи игровых систем и того, как изменения одной механики влияют на остальные части игры;
— Умение работать с таблицами, формулами, балансом и большими объёмами игровых данных;
— Понимание Unity и логики разработки на уровне, достаточном для самостоятельной настройки контента и общения с программистами;
— Понимание базовых принципов клиент-серверной разработки и server-authoritative логики;
— Способность вести фичу «под ключ»: от идеи и документации до настройки, тестирования и анализа результата в билде;
— Уверенное использование AI-инструментов в рабочих задачах геймдизайна и способность критически проверять полученные результаты.
Будет плюсом:
— Опыт разработки MMORPG, MMO-lite или других крупных online multiplayer-проектов;
— Опыт работы над PC-проектами и понимание специфики PC-аудитории, интерфейсов и игровых паттернов;
— Опыт работы над RPG, PvP, sandbox, survival или другими системно сложными играми;
— Опыт проектирования player-driven economy, аукционов, крафта, guild systems, territory control или других социальных MMO-систем;
— Опыт работы с боевыми системами, классами, способностями и большим количеством взаимодействующих параметров;
— Хорошее понимание MMORPG и референсов уровня Albion Online, EVE Online, Lineage 2, ArcheAge, Ultima Online, V Rising и Battlerite;
— Собственная база AI-инструментов, промптов или рабочих подходов для задач геймдизайна.
Условия:
— Участие в создании MMORPG с нуля и возможность напрямую влиять на игровые системы проекта;
— Работу напрямую с Lead Game Designer, продюсером, Unity-разработчиками и server/backend-командой;
— Возможность самостоятельно вести крупные игровые фичи от концепции до реализации;
— Свободу в выборе инструментов и поддержку AI-driven подхода;
— Минимум бюрократии, быстрое принятие решений и возможность оперативно проверять гипотезы в игре;
— Команду, которая ценит системное мышление, качественную документацию и аргументированные решения;
— Удалённый формат работы (по Московскому часовому поясу);
— Full-time / long-term involvement.
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
seniorBangalore, India
ГибридСтажёрRelocation expense coverage to NYC or SF (if needed)
УдалённоseniorUkraine
УдалённоSouth Africa
УдалённоseniorSouth Africa
УдалённоseniorSouth Africa; Colombia; United Kingdom; Spain; Mexico; Argentina
УдалённоBelarus; Moldova
УдалённоГеография найма не уточнена
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
