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Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Protective Services Agent London, United Kingdom - Deliveroo Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Global Safety and Security team protects our people, property, operations, and reputation across more than 40 countries. We're looking for a Protective Services Agent to join our team. This is an office-based role in London, with up to 25% travel, mainly across the UK and Western Europe. You'll deliver protective operations for the people we protect in the UK and our international markets, working to established standards with direction from the Senior Protective Services Agent and the Protective Services Manager. What You'll Be Doing You'll join the Protective Services function within Global Safety and Security, running daily movements in London and supporting advances and international operations as part of the detail. Here's what your day-to-day might look like: Run protective movements, independently in London and as a member of the detail on advances and international trips, from planning through to recovery. Put intelligence to work by taking Protective Intelligence briefings into every movement, applying the changes they call for, and escalating new information quickly. Support risk and vulnerability assessments with site surveys, photos, and field notes for residences, venues, and travel programmes. Work with our in-country network of vetted security providers, drivers, venues, and local partners, and report performance issues. Support crisis response, carrying out emergency action plans, taking part in drills, and capturing lessons in after-action reports. Earn trust and keep friction low by building relationships with the people we protect and their teams, so protection is something they rely on rather than tolerate. What You'll Need to Thrive Essential Two to four years in protective, security, military, police, or other high-trust service operations, ideally including protective movements. Sound judgement when the plan changes, with the discipline to follow procedure and the sense to know when to adapt or escalate. Reliable delivery and discretion, with clear handovers, follow-through without chasing, and absolute care with sensitive information. Coachability, taking direction and correction in the field and turning feedback into better performance. A current SIA Close Protection licence, first-aid certificate (FREC 3 or equivalent), and full UK driving licence with a clean record. Existing right to work in the UK is required; we are unable to offer visa sponsorship for this role. Availability to travel up to 25% of the time, sometimes at short notice, and to work extended and after-hours during active operations. Nice to Have International operations experience, hostile environment awareness training (HEAT), and medical evacuation familiarity. Working knowledge of surveillance, access control, alarm monitoring, and residential security technology. A degree or equivalent professional experience. What the Work Involves This role is active and operational. It includes extended time on your feet and in vehicles, carrying equipment, driving in busy or poor conditions, working outdoors in varied weather, and irregular hours including nights, weekends, and travel across time zones. We are happy to discuss reasonable adjustments with any candidate at any stage of the process. Why Join Us? At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. Working here you can expect to: 🔧 Make a visible impact every day. Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture. Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine. Find out more about how we hire at careers.deliveroo.co.uk/how-we-hire. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more at careersatdoordash.com/recruitment-scam-awareness. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Australia, Adelaide Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Site Reliability Engineer Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers.  We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability. Requirements Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data Aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software Distribution (Package management and distribution at scale) Configuration Management (ansible, saltstack, puppet, chef) S/W Performance analysis and load testing (QA or SDET experience: a plus) Responsibilities Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability Be involved in creating High Level Designs (HLDs) for new products and platforms Mentor junior SRE staff and enable them for success Lead incident response and post-mortem activities within your assigned service team Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil Contribute to code to improve reliability Implement automation to reduce ongoing toil Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Компания Expera — IT-интегратор в Узбекистане, который помогает банкам и бизнесу внедрять цифровые решения. Условия: — Офис в Ташкенте, Узбекистан — Помощь с переездом

Задачи: — Решать клиентские запросы, связанные с обработкой зарплаты, несоответствиями и использованием платформы. — Обеспечивать своевременные ответы по электронной почте, чату, телефону и другим каналам в соответствии с соглашениями об уровне обслуживания (SLA). — Следовать установленным рабочим процессам и ожиданиям, включая ценности Remote и Кодекс клиента Remote. — Собирать необходимую информацию для точной диагностики проблем с зарплатой, используя доступные инструменты, документацию и информацию от клиентов. — Эскалировать сложные случаи старшим членам команды согласно установленным процессам. — Четко документировать детали проблем и шаги по их решению. — Обеспечивать своевременное информирование клиентов о статусе и сроках решения проблем. — Разъяснять клиентам вопросы, связанные с процессами зарплаты или функционалом платформы, понятным для них языком. — Поддерживать профессионализм и ясность во всех письменных и устных коммуникациях с клиентами. — Следовать внутренним рабочим процессам и документации поддержки для последовательного решения случаев. — Обеспечивать точную документацию заявок поддержки и результатов рассмотрения случаев. — Соблюдать установленные SLA и операционные руководства. — Выявлять и сообщать о повторяющихся проблемах или пробелах в документации или процессах для повышения эффективности команды. — Формировать базовое понимание концепций и процессов зарплаты. — Изучать правила и требования к соблюдению законодательства по зарплате в поддерживаемых регионах. — Обращаться за помощью к старшим членам команды при возникновении незнакомых вопросов. Условия: — Полностью удаленная работа из Индонезии. — Полная занятость. — Годовой оклад от $19,650 до $49,700 USD, в зависимости от местоположения, навыков, опыта и других факторов. — Гибкий график работы с возможностью планировать расписание самостоятельно (асинхронная работа). — Полный социальный пакет и льготы, включая оплачиваемый отпуск, родительский отпуск, бюджет на коворкинги, обучение и оздоровление, поддержку психического здоровья, опционы на акции, бюджет на домашний офис и IT-оборудование. — Культура, поддерживающая равенство оплаты и справедливость. Процесс отбора: — AI-интервью. — Интервью с рекрутером. — Интервью с членами команды. — Интервью с будущим менеджером. — Интервью "Bar Raiser". — Проверка предыдущего трудоустройства. Дополнительно: — Компания поддерживает разнообразие и инклюзивность, поощряет заявки от представителей всех этнических групп, полов, сексуальных ориентаций, возрастов, способностей и других недопредставленных групп. — Возможность запросить адаптацию на интервью. — Использование AI как инструмента при сохранении человеческой креативности и аутентичности.

Location: Australia, Adelaide Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. Requirements Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software distribution (Package management and distribution at scale) Configuration management (ansible, saltstack, puppet, chef) Software performance analysis and load testing (QA or SDET experience: a plus) Responsibilities Taking a leadership role in ongoing improvements in Reliability and Scalability Work closely with SRE Management to define KPIs, processes and drive continuous improvement Influence the architecture and implementation of solutions within the division Mentor more junior SRE staff and enable them for success Act as a voice to represent SRE in the wider organisation Represent the operational scalability of solutions in the wider division Lead small-scale projects from inception to implementation Design platform-wide solutions and provide technical leadership during their implementation Demonstrate a high-level of organizational skills and initiative in the role Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Задачи: — принимать и обрабатывать входящие запросы, согласовывать сроки и стоимость; — распределять среди верстальщиков задачи по подготовке файлов к переводу и обеспечивать своевременную сдачу финальных материалов: верстка, экспорт, проверка форматов; — верстать многостраничные документы, презентации, PDF, макеты под разные языки; — обеспечивать соблюдение внутренних стандартов качества и сроков, фиксировать отклонения и риски; — взаимодействовать с клиентами и подрядчиками, отвечать на вопросы и снимать возражения по проектам. Требования: — английский язык на уровне не ниже B2 (свободное чтение и письменная коммуникация), желательно знание немецкого; — знание принципов работы с CAT-инструментами (Trados, MemoQ и аналогами); — продвинутый пользователь Word, PowerPoint и Visio; — умение правильно конвертировать PDF в Word для загрузки в CAT-программы; — умение работать с InDesign, Illustrator, FrameMaker, QuarkXpress либо с аналогами для верстки многоязычных материалов; — умение работать в CAD-программах; — понимание полного цикла переводческого проекта: от оценки и расчёта стоимости до сдачи финального файла; — опыт работы в бюро переводов или в локализации будет преимуществом; — внимательность, системность, умение держать несколько проектов одновременно и соблюдать дедлайны. Условия: — стабильная загрузка и понятные процессы; — работа в команде опытных специалистов; — возможности для роста: от менеджера до руководителя направления; — формат работы: удаленно с понедельника по пятницу; — ежемесячная оплата.

Location: Prague, Czechia D-ploy ist ein Unternehmen für IT- und Engineering-Lösungen mit Standorten in der gesamten EMEA-Region, darunter die Schweiz, Deutschland, Tschechien, Österreich und Großbritannien, sowie in den USA. Wir sind stolz darauf, zahlreichen branchenführenden Kunden innovative und erstklassige Services und Lösungen zu bieten. Durch den Aufbau von Beziehungen und vertrauensvollen Partnerschaften in der IT-Community optimieren wir die IT-Produktivität unserer Kunden und tragen zu ihrem Erfolg und Unternehmenswert bei. Wir freuen uns auf engagierte, flexible und lösungsorientierte Menschen, die Teil einer dynamisch wachsenden, internationalen Organisation werden möchten. Wir schaffen Mehrwert dort, wo IT zählt – werde Teil unseres Teams! Task and Responsibilities: Technischer Support und Fehlerbehebung bei Computer-Hardware und -Software, mobilen Geräten sowie weiteren technischen Tools und Produkten Sorgfältige Dokumentation von Anwenderanfragen im ITSM-Tool Arbeiten nach definierten Prozessen und Knowledge-Artikeln Management des Ticket-Backlogs Kontinuierliche Serviceverbesserung, z. B. Erstellung von Knowledge-Skripten und Aktualisierung von Schulungsunterlagen Enge Zusammenarbeit mit den IT-Technikern vor Ort Requirements Sprachkenntnisse: fließend Deutsch und Französisch, weitere Sprachen sind von Vorteil Fortgeschrittene Kenntnisse in MS-Office-Anwendungen von Vorteil Ausgeprägte Problemlösungs- und Analysefähigkeiten Gute Kommunikationsfähigkeiten Genauigkeit und Multitasking-Fähigkeit Selbstständige und effiziente Arbeitsweise Bereitschaft, Vorgaben und Best Practices zu befolgen Planungs- und Organisationsfähigkeit Teamplayer mit hilfsbereiter Persönlichkeit Vorlage eines Strafregisterauszugs (Führungszeugnis), der nicht älter als drei Monate ist Benefits Vielfältige Tätigkeiten, Aufgaben und Projekte Flexible Arbeitsbedingungen Gutscheine zum Geburtstag, zur Hochzeit und eine Überraschung zur Geburt eines Kindes „Fishing for Friends“ – unser Mitarbeiterempfehlungsprogramm Weiterbildung und berufliche Entwicklungsmöglichkeiten Freundliches und internationales Arbeitsumfeld Firmenevents Wettbewerbsfähiges Gehalt und diverse Zusatzleistungen Is IT in your DNA?

Задачи: — Изучить текущую структуру услуг, категорий, названий, описаний и предложений для клиентов; — Оценить, насколько текущая упаковка услуг понятна, привлекательна и конкурентоспособна для клиента; — Запрашивать у аналитика необходимые данные по заказам, популярности услуг, маржинальности, проблемным услугам, обращениям клиентов, конверсии и другим показателям; — Анализировать конкурентов: структуру услуг, категории, названия, описания, цены, акции, скидки, купоны и форматы предложений; — Предлагать улучшения по структуре каталога услуг; — Предлагать идеи по наборам услуг, пакетам, акциям, скидкам, купонам и специальным предложениям; — Формировать продуктовые гипотезы для тестирования; — Готовить список приоритетных изменений: что стоит сделать в первую очередь, что позже, а что не имеет смысла менять; — Объяснять свои рекомендации понятным языком: почему это улучшит выбор клиента, конверсию, средний чек, удержание или прибыль; Требования: — Подтвержденный опыт в Product management, Growth product, Product marketing или Commercial product; — Опыт работы с digital-продуктами, онлайн-сервисами, e-commerce, SaaS или маркетплейсами; — Умение анализировать продуктовую линейку и находить слабые места в предложениях; — Умение работать с данными на уровне постановки вопросов, интерпретации и принятия решений; — Способность формулировать задачи для аналитика: какие данные нужны, зачем они нужны, какие выводы нужно проверить; — Опыт анализа конкурентов; — Опыт улучшения офферов, тарифов, пакетов, категорий, названий, описаний или промо-предложений; — Понимание клиентского выбора: почему клиент покупает, что мешает купить, как сделать предложение понятнее и привлекательнее; — Умение превращать наблюдения, данные и экспертные комментарии в конкретные рекомендации; — Коммерческое мышление и понимание влияния изменений на продажи, прибыль, конверсию, средний чек и нагрузку на команду; — Внимательность к деталям; — Способность объяснять сложные решения простым языком; — Английский на уровне pre-intermediate/intermediate+; Условия: — Полностью удаленная работа, гибкий график - работай откуда хочешь; — Парт-тайм/фулл-тайм занятость с возможностью влиять на ключевые бизнес-процессы компании; — Дружелюбная атмосфера и много интересных и сложных задач; — 100% поддержка команды; — Много вариантов оплаты: банковский перевод в любую точку мира, USDT, Yoomoney; — Одним из этапов будет небольшое тестовое задание.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Service Officer (L1) to support our Team in Madrid! You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Support & Onboarding Be the first point of contact for customers, helping them get started and use the product with confidence Walk new customers through setup, so they understand how the product works and how to use it day to day Answer questions about cards, transactions, currency exchange (FX), payments and how the product works Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard Case Management & Escalations Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams Follow each case until it is resolved, chase for updates and keep the customer informed along the way Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source Continuous Improvement Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes Help us hit our service targets: fast replies, quick resolutions and happy customers What You Need For This Role Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable Strong communication, problem-solving and case-management skills Comfort with digital support tools, dashboards and chatbot-assisted customer journeys Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Стать экспертом в программах лояльности клиентов и обеспечивать соответствие стандартам. — Обрабатывать входящие запросы с профессионализмом, соблюдая клиентские инструкции. — Управлять большим объемом входящих звонков, выполняя контрактные обязательства. — Поддерживать позитивный, ориентированный на клиента подход, эффективно коммуницировать и действовать с честностью. — Брать на себя ответственность за решение проблем клиентов, своевременно их разрешать и снижать напряженность в звонках. — Использовать внутренние системы, инструменты и ресурсы. — Соблюдать корпоративные политики, рабочие процессы и процедуры, предоставлять обратную связь для улучшения взаимодействия с клиентами. — Быть в курсе обновлений программ, улучшений и акций для эффективной поддержки звонящих. — Своевременно эскалировать нерешённые вопросы согласно установленным процедурам. — Создавать исключительный клиентский опыт, укрепляя лояльность через эмпатию, эффективность и решение проблем. — Использовать передовые инструменты, включая системы с искусственным интеллектом и помощь в реальном времени, для быстрого и уверенного обслуживания клиентов. — Представлять ценности компании в каждом разговоре, проявляя ответственность и стремление к совершенству. — Вносить вклад в успех команды, достигая ключевых показателей эффективности, включая удовлетворенность клиентов и качество звонков. — Быть гибким и любознательным, адаптироваться к новым инструментам, продуктам и ожиданиям клиентов в динамичной технологичной среде. — Постоянно обучаться для развития навыков и карьерного роста в области лояльности и обслуживания клиентов. — Сотрудничать с руководителями, наставниками и коллегами для поддержания согласованности и поддержки. Требования: — Аттестат о среднем образовании или эквивалент. — Минимум 2 года опыта в обслуживании клиентов. — Владение Microsoft Office Suite. — Умение одновременно работать с несколькими системами. — Успешное завершение 6-недельной удалённой программы обучения с полной посещаемостью и вовлечённостью. — Сильные навыки решения проблем, внимание к деталям и проактивный подход к обслуживанию клиентов. — Отличные устные и письменные коммуникативные навыки, профессиональное поведение во всех формах общения. — Надёжность, гибкость и готовность работать в динамичной среде, включая вечерние и выходные смены. — Наличие подходящего домашнего рабочего места с хорошим интернет-соединением. — Требуется проживание в штатах Флорида, Джорджия, Луизиана, Миссисипи, Оклахома, Теннесси или Техас. Условия: — Удалённая работа. — Полная занятость, 40 часов в неделю, фиксированные смены после обучения. — Требуется доступность по выходным. — Начальная оплата $17 в час с возможностью дополнительного заработка до $350 в месяц по результатам работы, что может довести доход до примерно $19 в час. — Медицинская, стоматологическая и офтальмологическая страховка. — Бесплатные фитнес-программы, включая PeerFit. — Щедрый оплачиваемый отпуск и 7 оплачиваемых праздничных дней. — Пенсионный план 401(k) с компанией-матчем и ежегодным распределением прибыли. — Возможности карьерного роста в высоко оценённой культуре удалённой работы.

Location: Guatemala City Workplace: onsite About the Job As a Customer Care Representative at Boss Revolution, you will be responsible for providing an excellent customer experience by assisting customers with their questions, concerns, and requests. You will communicate with customers through different channels, help resolve issues efficiently, and ensure that every interaction is handled with professionalism and empathy. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-paced, customer-focused environment. You will also work closely with internal teams to ensure customer issues are properly addressed and resolved. Requirements: High School Diploma 85% of English Proficiency Microsoft Software proficiency Customer Service Experience its a plus. Excellent communication skills (written and spoken) Job stability (at previous jobs) Problem – solving skills and the ability to think under pressure. Patient, helpful, empathetic, good listener & professional Attention to details Goals and people oriented We Offer: Bonuses A great and positive workplace Parking Subsidy Life and Medical Insurance Benefits and Discounts Growth opportunities Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Задачи: — Работа на первой линии технической поддержки — Мониторинг, анализ и координация поступающих обращений от пользователей — Приём входящих заявок и первичное взаимодействие с разработчиками / DevOps — Взаимодействие со смежными подразделениями — Работа с системой контроля заявок JIRA — Развитие инструментов мониторинга и сопровождения — Отработка триггеров Zabbix — Техническая поддержка внутренних пользователей по всему спектру IT-вопросов — Проведение процедур первичной диагностики проблем — Участие в разборе и устранении инцидентов и аварий — Выполнение интересных технических задач для профессионального развития Требования: — Опыт работы в сфере IT от 2 лет — Опыт работы с Graylog или аналогами, Grafana / Kibana — Знание Linux и уверенная работа в командной строке — Уверенное знание и практический опыт работы с Zabbix — Знание принципов работы протоколов TCP / UDP — Знание систем виртуализации — Опыт работы с IPMI / iDRAC — Высшее, неполное высшее или среднее образование в сфере информационных технологий (будет преимуществом) — Знание MySQL, DNS, Nginx, Proxmox, iptables, Ceph, Exim, VoIP, Grafana (будет преимуществом) — Администрирование Linux-систем на уровне продвинутого пользователя (будет преимуществом) — Умение читать и анализировать системные логи (будет преимуществом) — Знание Ansible на начальном уровне (будет преимуществом) — Знание Winback и умение работать с IIS (будет преимуществом) — Сдержанность, грамотная речь и стрессоустойчивость (будет преимуществом) Условия: — Формат работы: офис в Белграде (релокация)

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Trading Systems team builds the mission-critical order, execution, position, and risk infrastructure that powers OKX’s global trading platform. We operate at the intersection of high performance, correctness, resilience, and scale—where every design decision matters. We are seeking a Senior C++ Software Engineer to lead the design and evolution of our trading counter and core trading systems. This role is for an engineer who combines deep systems expertise with strong ownership: someone who investigates root causes, raises the quality bar across the engineering lifecycle, and turns individual learning into reusable team capability. What You’ll Be Doing Lead the architecture, design, and development of complex, high-performance C++ trading systems. Design reliable distributed systems, including consistency, fault tolerance, disaster recovery, and resilience strategies across system boundaries. Own work end to end—from technical proposals and design reviews through framework refactoring, implementation, deployment, production debugging, replay, and validation. Solve low-level systems challenges involving networking, protocols, concurrency, memory management, performance, and operating-system-level behaviour. Drive architectural improvements by identifying systemic issues and anti-patterns, such as overly coupled or “God Class” designs, and redesigning components with clear responsibilities. Build proactive quality safeguards, including automated testing, failure-injection scenarios, stability validation, monitoring, and replay-based verification. Design controlled experiments to validate architectural assumptions and diagnose complex production issues beyond surface-level symptoms. Work effectively across heterogeneous technology stacks, making sound engineering decisions at language, service, and platform boundaries. Independently explore and apply AI-assisted engineering practices across code understanding, solution design, cross-review, incident analysis, test validation, and knowledge capture. Raise engineering standards through thoughtful code reviews, technical discussions, and continuous improvements to development practices. Mentor engineers and share practical knowledge through documentation, playbooks, technical sessions, and reusable frameworks. What We Look For In You Bachelor’s degree or above in Computer Science, Software Engineering, or a related STEM field; equivalent practical experience is also valued. 5+ years of hands-on software engineering experience, with substantial experience building production C++ systems. Strong experience designing and evolving complex systems, with a clear understanding of architectural trade-offs. Proven knowledge of concurrency, multithreading, network programming, and performance optimisation in Linux-based environments. Hands-on experience with distributed consistency, high availability, fault tolerance, disaster recovery, or other system-level reliability designs. Strong understanding of computer systems fundamentals, including networking protocols, operating systems, memory, storage, and runtime behaviour. A track record of taking ownership proactively, from defining the problem to delivering and validating a robust solution. Exceptional debugging and analytical ability, with a habit of investigating why issues occur—not simply applying short-term fixes. Experience using automated tests, simulation, replay, or comparative experiments to validate system behaviour and reliability. Clear communication skills and a collaborative mindset; able to turn experience into documentation, standards, and practices that help the whole team. Nice to Haves Experience with exchange, brokerage, trading counter, order management, execution, market data, or other low-latency financial systems. Experience with event-driven architectures, messaging systems, or high-throughput distributed platforms. Familiarity with Rust, Java, Go, Python, or other languages used in multi-language production environments. Practical experience applying AI tools to improve software engineering workflows and code quality. Experience working with globally distributed, cross-functional engineering teams. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia We are looking for an experienced Sales Executive – Calibration Services with a minimum of 2 year of direct experience in calibration sales within the Saudi market. The ideal candidate should have strong knowledge of calibration services , proven client-facing sales experience, and an established understanding of industrial customers and requirements in Dammam, Khobar, or Riyadh . Key Responsibilities Develop and maintain relationships with existing and potential clients for calibration services . Identify new business opportunities and generate leads within the industrial and Oil & Gas sectors. Promote and sell calibration, instrumentation, electrical testing, and related technical services . Conduct client visits and understand customer technical and commercial requirements. Prepare and follow up on RFQs, quotations, tenders, and commercial proposals . Coordinate with technical teams to provide suitable calibration solutions to clients. Follow up with clients from initial inquiry through quotation, PO/order completion, invoicing, and payment collection . Achieve assigned monthly, quarterly, and annual sales targets. Monitor market trends, customer requirements, and competitor activities. Maintain an updated client database, sales pipeline, revenue reports, and sales forecasts. Identify potential subcontractors and suppliers when required for service execution. Build long-term business relationships and actively develop new accounts. Requirements Minimum 1 year of direct experience in Calibration Sales. Candidates with only general industrial sales experience without direct calibration sales experience will not be considered. Current location or relevant market experience in Dammam, Khobar, or Riyadh . Experience dealing with industrial clients, preferably within Oil & Gas, Petrochemical, Manufacturing, or related sectors . Good understanding of calibration services and related technical requirements. Proven ability to generate leads, develop clients, prepare quotations, and close sales. Strong communication, negotiation, and client relationship management skills. Valid Saudi driving license preferred.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role Customer Experience Operations is building out the foundation needed to grow and support Professional Services at GitLab. We are looking for a Staff Professional Services Operations Lead to establish scalable operations across PS, supporting planning and resource management, operational tooling and cadences, delivery operations, financial performance, systems partnership, and go-to-market alignment. Reporting to the Director of Customer Experience Operations, you will be a strategic and hands-on partner to PS leadership. You will help move the organization from manual, disjointed processes to connected, reliable, and increasingly automated ways of working. Your work will give leaders better visibility into pipeline, capacity, staffing, delivery economics, and growth and will ensure our teams have what they need to successfully deliver. What you’ll do Mature the PS operating cadence, including forecasting & planning alignment, business reviews, performance reporting, and executive readouts. Establish connected capacity, utilization, and resource management practices across billable and non-billable roles, including skill-based staffing and hiring planning. Improve visibility and deliver insights into project economics, including rate cards, fully loaded costs, burden rates, project margin, fixed-fee budgets, utilization, and revenue recognition. Partner with Finance, Sales, Customer Success, CX Engineering, Solutions Architecture, and Delivery to improve PSA, time-tracking, CRM, reporting, and related tooling. Define requirements and lead process improvements, automations, and efficiency drivers across Professional Services, Operations, and newly integrated services teams. Improve go-to-market alignment by tracking PS attach, connecting PS planning to account and renewal timelines, and enabling earlier PS involvement in deal strategy and account planning. Partner cross functionally to deliver improvements in service catalog, pricing and packaging, SKU governance, and partner or channel delivery models. Document processes, clarify roles and decision rights, and partner with Analytics to build self-service reporting that reduces dependencies of PS leadership for day-to-day execution. What you’ll bring 10+ years’ experience in Professional Services Operations, Services Operations, Revenue Operations, or a related function in a technology or subscription business. Deep understanding of PS business models, including time and materials, fixed-fee, and blended engagements. Experience owning and developing forecasting and planning processes that connect sales pipeline to delivery capacity, staffing, bookings, and revenue. Experience with resource management, utilization, project margin, delivery operations, PSA systems, or services go-to-market operations. Experience leading process and systems improvements across evolving organizations. Strong analytical, business judgment, communication, and stakeholder management skills. A pragmatic, hands-on approach to solving ambiguous operational problems. Hands-on experience with Kantata or a comparable Professional Services Automation (PSA) platform. Ability to translate business requirements into system workflows, data definitions, reporting requirements, and automation opportunities. Deep familiarity with revenue recognition processes and the systems partnership required between Professional Services and Finance. Nice to have Experience integrating two or more services organizations, operating models, or systems or driving operations transformation and maturity. Experience improving PS attach, deal structuring, account planning, or services participation in the sales cycle. Experience with partner, channel, or customer-funded delivery models. Experience working in a distributed or all-remote organization. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.