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Location: Oman PIPECARE is seeking Data Analyst to join our team in Oman, specializing in the oil and gas industry. PIPECARE provide complete Solutions to all aspects of all aspects of In Line- Solutions in the oil and gas industry and ensure pipeline integrity by providing highly accurate information for Maintenance and Repair Programs. Position Summary General role for the Data Analyst includes identification obstructions in the pipeline. It shall be noted that PIPECARE has Subsidiaries around the world and although Data Analyst reports to Data Analyst Team Leader of that Subsidiary and to the corporate Data Analyst Manager, the responsibility of the Data Analyst is to ensure that all tasks and projects related to local subsidiary are executed according to the plan, corporate standards and policy approved by the Corporate Office. Key Responsibilities & Authorities Checking and approving the tool performance during the PTT. Checking the data quality of ILI runs. Caliper Data Analysis. MFL Data Analysis. TFI Data Analysis. Checking and implementing dig verification tasks at sites and preparing relevant reports. Reviewing the software inter phase. Reviewing software user manuals. Preparing/Reviewing DAD quality documentation. To ensure accurate tool sensitivity values are provided to TM in Tool Checklist. To prepare a specific Run assessment report. To identify obstructions in the pipeline; to produce technically valid Preliminary / Final report (if applicable). To produce technically valid Preliminary / Final report. To inform HO-DAD about the results and/or to implement the results into the reports. To ensure that the coordinates are synchronized with the data. To alert the R&D regarding the software problems. To update the documentation. To produce updated standard quality procedures. To alert the DA Team Leader / DA Manager regarding the software problems. Execute all other tasks as requested by DA Team Leader or DA Manager and/or Executive Team within the assigned job role. Skills/Experience required. Bachelor’s degree in engineering/technology, OR related degree (preferred but not limited to GIS Field, petrochemical background, pipeline integrity). Prior certification as ILI ASNT-PQ L2, or L3 Data Analyst in one or more of the following in-line inspection technologies: UTWM, UTCD, EMAT; or the ability to become certified Experience in contacts with clients (report presentations, software trainings etc.) Ability to learn proprietary software platforms; proficiency in Microsoft based applications is a must Database development and implementation experience Process analysis, requirement / functional specification development experience Quality assurance of databases, reporting experience Experience of working on large, complex and multiple databases Proficient in using analytical tools and instruments for instance Excel, Microsoft Access, Minitab and SPSS High ability to work with numbers Strong written and verbal communication skills Analytical mind which is able to process information logically Professional level of English language.

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Metro Manila, Philippines About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Cape Town, South Africa About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: ON, United Kingdom Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Miami, FL, United States Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: New York, NY, United States Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Vancouver, BC, Canada About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands. You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them. Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy. You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution. Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level. What You Will Own Client Growth Strategy Own the growth strategy for a portfolio of high-growth DTC brands. Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape. Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization. Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale. Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes. Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market. Performance and Commercial Outcomes Take direct ownership of client performance, retention, and portfolio growth. Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship. Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Turn complex performance data into clear decisions and decisive actions. Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy. Success will be measured by outcomes, not by the number of meetings held or reports delivered. Cross-Functional Pod Leadership Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization. Create clarity around the strategy, priorities, responsibilities, and next actions for every client. Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers. Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis. Raise the quality and speed of thinking across the pod. Hold team members accountable while creating an environment in which strong operators can do their best work. You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output. Testing and Growth Execution Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition. Increase testing velocity without sacrificing strategic quality. Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats. Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency. Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships. Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings. Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made. Client Leadership Become a trusted strategic partner to founders, executives, and senior marketing leaders. Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view. Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified. Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next. Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance. Strategic Communication Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken. Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on. Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions. Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working. What We Are Looking For 5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline. Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios. A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization. Experience working with significant advertising budgets and making commercially important decisions. The ability to interpret performance data and convert it into clear strategic actions. Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Experience leading cross-functional teams or pods in a fast-moving environment. Confidence working directly with founders, executives, and senior client stakeholders. A track record of retaining and growing client relationships through strong thinking and execution. Exceptional written and verbal communication skills. A high degree of ownership, urgency, judgment, and personal accountability. Ideal Experience Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce. Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company. Experience managing multiple brands while maintaining a high strategic standard across the portfolio. Experience scaling brands from early traction to significant monthly revenue and media spend. Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan. Experience leading executive-level business reviews and difficult performance conversations. Experience improving account retention, expanding client relationships, or identifying new revenue opportunities. Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage. You Will Probably Love This Role If... You want to own outcomes rather than simply advise from the sidelines. You think like a founder and treat every client’s business as though it were your own. You naturally look for the constraint preventing a business from growing faster. You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO. You enjoy turning ambiguity into a clear strategy and an executable plan. You move quickly, communicate directly, and dislike watching opportunities sit idle. You believe the best client relationships are built through results, strong judgment, and proactive leadership. You are competitive and want your portfolio to outperform every other portfolio in the company. You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale. This Role Is Probably Not for You If... You prefer to coordinate work rather than take responsibility for the outcome. You need someone else to tell you what the strategy should be. You rely on reporting activity instead of making decisions. You avoid difficult conversations when performance is behind plan. You are comfortable allowing deadlines, opportunities, or client concerns to drift. You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers. You blame execution teams when results fall short instead of leading the recovery. You are looking for a predictable corporate environment with limited accountability. What Success Looks Like Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale. Your portfolio meets or exceeds its growth, retention, and commercial targets. Clients see you as an indispensable strategic partner rather than an external service provider. Growth opportunities are identified early and converted into action quickly. Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team. Your pods operate with urgency, accountability, and a consistently high standard of execution. Performance issues are surfaced and addressed before they become relationship problems. Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization. Compensation & Location $180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. North America preferred, specifically the United States or Canada. If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.

Location: Toronto, ON, Canada About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands. You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them. Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy. You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution. Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level. What You Will Own Client Growth Strategy Own the growth strategy for a portfolio of high-growth DTC brands. Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape. Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization. Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale. Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes. Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market. Performance and Commercial Outcomes Take direct ownership of client performance, retention, and portfolio growth. Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship. Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Turn complex performance data into clear decisions and decisive actions. Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy. Success will be measured by outcomes, not by the number of meetings held or reports delivered. Cross-Functional Pod Leadership Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization. Create clarity around the strategy, priorities, responsibilities, and next actions for every client. Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers. Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis. Raise the quality and speed of thinking across the pod. Hold team members accountable while creating an environment in which strong operators can do their best work. You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output. Testing and Growth Execution Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition. Increase testing velocity without sacrificing strategic quality. Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats. Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency. Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships. Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings. Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made. Client Leadership Become a trusted strategic partner to founders, executives, and senior marketing leaders. Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view. Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified. Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next. Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance. Strategic Communication Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken. Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on. Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions. Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working. What We Are Looking For 5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline. Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios. A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization. Experience working with significant advertising budgets and making commercially important decisions. The ability to interpret performance data and convert it into clear strategic actions. Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Experience leading cross-functional teams or pods in a fast-moving environment. Confidence working directly with founders, executives, and senior client stakeholders. A track record of retaining and growing client relationships through strong thinking and execution. Exceptional written and verbal communication skills. A high degree of ownership, urgency, judgment, and personal accountability. Ideal Experience Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce. Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company. Experience managing multiple brands while maintaining a high strategic standard across the portfolio. Experience scaling brands from early traction to significant monthly revenue and media spend. Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan. Experience leading executive-level business reviews and difficult performance conversations. Experience improving account retention, expanding client relationships, or identifying new revenue opportunities. Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage. You Will Probably Love This Role If... You want to own outcomes rather than simply advise from the sidelines. You think like a founder and treat every client’s business as though it were your own. You naturally look for the constraint preventing a business from growing faster. You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO. You enjoy turning ambiguity into a clear strategy and an executable plan. You move quickly, communicate directly, and dislike watching opportunities sit idle. You believe the best client relationships are built through results, strong judgment, and proactive leadership. You are competitive and want your portfolio to outperform every other portfolio in the company. You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale. This Role Is Probably Not for You If... You prefer to coordinate work rather than take responsibility for the outcome. You need someone else to tell you what the strategy should be. You rely on reporting activity instead of making decisions. You avoid difficult conversations when performance is behind plan. You are comfortable allowing deadlines, opportunities, or client concerns to drift. You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers. You blame execution teams when results fall short instead of leading the recovery. You are looking for a predictable corporate environment with limited accountability. What Success Looks Like Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale. Your portfolio meets or exceeds its growth, retention, and commercial targets. Clients see you as an indispensable strategic partner rather than an external service provider. Growth opportunities are identified early and converted into action quickly. Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team. Your pods operate with urgency, accountability, and a consistently high standard of execution. Performance issues are surfaced and addressed before they become relationship problems. Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization. Compensation & Location $180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. North America preferred, specifically the United States or Canada. If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.

Location: Multiple Countries About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity As our client portfolio and media organization grow, we need strong leaders who can help our Media Buying teams operate at a consistently high level. The Media Buying Team Lead is the first layer of leadership within our media organization. You will lead a team of Media Buyers and Media Analysts, help them solve complex performance challenges, maintain high execution standards, and create the structure they need to do their best work. This is a hands-on leadership role. You should have strong paid media expertise and still be close enough to campaign performance to coach your team effectively. What You'll Own Lead and develop the team You will manage a team of Media Buyers and Media Analysts, providing regular coaching, feedback, and performance support. You will understand the strengths and development areas of each team member and help them become more capable and independent operators. Maintain execution quality You will review campaign performance, account health, testing activity, and execution quality across your team's portfolio. You will identify problems early, challenge weak decisions, and ensure the team follows the standards required to deliver strong client outcomes. Solve complex media problems You will act as an escalation point when Media Buyers encounter difficult performance or account challenges. You will help the team diagnose problems, determine the right course of action, and learn from the situation rather than simply providing the answer. Improve team workflows You will identify recurring execution issues and work with leadership to improve processes, documentation, and team routines. You will help create a more consistent way of working across accounts without introducing unnecessary bureaucracy. Build the next generation of media talent You will support onboarding and training for new Media Buyers and Analysts and help identify high-potential team members who can take on greater responsibility. Who You Are You are an experienced paid media professional who has started taking responsibility for other people's performance. You understand e-commerce media deeply enough to challenge campaign strategy, interpret performance data, and coach others through difficult decisions. You are organized, direct, and comfortable holding people accountable. You do not need to personally solve every problem. You know how to help other people become better problem solvers. Most importantly, you care about both performance and people. Experience We Value 5+ years of experience in paid media, performance marketing, or a related field Strong e-commerce media buying experience Experience with Meta, Google, TikTok, or other major paid media platforms Experience managing meaningful advertising budgets Experience mentoring, coaching, or leading media professionals Strong understanding of performance metrics, testing, optimization, and funnel performance Strong communication and analytical skills Experience working with multiple clients or brands Why Join Advantage HQ You will have the opportunity to move from being a strong individual contributor into a leadership role while staying close to the media work you know best. You will work alongside experienced media, creative, growth, and client teams and have the opportunity to help shape how our media organization operates as we scale. Compensation & Location $40,000 - $90,000 USD total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We are open to candidates globally. We care far more about ownership, judgment, and execution than geography. If you're excited by leading talented media professionals, solving performance challenges, improving how teams work, and helping build a stronger media organization, we'd love to hear from you.

Location: Multiple Countries About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity At our scale, operational problems rarely exist within one team. A process that works for five people may fail at fifty. A training gap in one team can become a performance issue across dozens of accounts. Capacity decisions made too late can affect client delivery. The Senior Media Operations Manager will be responsible for solving these problems at a broader organizational level. You will lead multiple media teams and managers while building the systems, standards, and processes that allow Advantage HQ's Media Buying organization to scale. What You'll Own Scale the Media Operations system You will identify what is preventing the media organization from operating more efficiently and build systems to address those constraints. This includes processes for account management, campaign execution, quality control, reporting, escalation, training, and performance management. Lead multiple teams and managers You will manage multiple teams through their respective leaders and establish clear expectations for performance, quality, and leadership. You will develop Managers and Team Leads rather than becoming the escalation point for every operational issue. Build performance and quality frameworks You will define the metrics and operating mechanisms used to understand whether teams are performing effectively. You will identify trends across accounts and teams and turn those insights into organizational improvements. Own capacity planning You will work with leadership to understand client growth, team capacity, hiring requirements, and resource allocation. You will help the organization anticipate capacity constraints rather than reacting after teams become overloaded. Drive continuous improvement You will identify opportunities to use technology, AI, automation, and better processes to improve productivity and reduce unnecessary operational work. You will establish a culture where teams continuously improve how they operate. Who You Are You are a systems thinker who understands paid media deeply and knows how to operate through other leaders. You are comfortable looking across multiple teams and identifying patterns that individual managers may not see. You are highly analytical but practical. You care about metrics, but you also understand that systems only work when people actually use them. You enjoy building structure in environments that are still evolving and are comfortable making decisions without having every answer available. Experience We Value 8+ years of experience in paid media, performance marketing, growth, or a related field Extensive e-commerce experience 3+ years managing media teams, managers, or multiple team leads Experience building scalable operating systems and processes Experience with capacity planning, workforce planning, and resource allocation Strong understanding of media performance and client delivery Experience with automation, AI, analytics, or operational technology is valuable Strong leadership, analytical, and organizational skills Experience in a high-growth agency, performance marketing, or similar environment Why Join Advantage HQ You will have the opportunity to help design how a large-scale media organization actually operates. Your work will influence how teams are structured, how managers lead, how performance is measured, how resources are allocated, and how Advantage HQ scales its media capabilities without sacrificing quality. Compensation & Location $60,000 - $120,000 USD total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We are open to candidates globally. We care far more about ownership, judgment, and execution than geography. If you're excited by building scalable systems, developing leaders, improving operational performance, and solving complex challenges across multiple teams, we'd love to hear from you.

Location: Yerevan, Armenia About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands. You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them. Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy. You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution. Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level. What You Will Own Client Growth Strategy Own the growth strategy for a portfolio of high-growth DTC brands. Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape. Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization. Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale. Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes. Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market. Performance and Commercial Outcomes Take direct ownership of client performance, retention, and portfolio growth. Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship. Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Turn complex performance data into clear decisions and decisive actions. Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy. Success will be measured by outcomes, not by the number of meetings held or reports delivered. Cross-Functional Pod Leadership Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization. Create clarity around the strategy, priorities, responsibilities, and next actions for every client. Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers. Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis. Raise the quality and speed of thinking across the pod. Hold team members accountable while creating an environment in which strong operators can do their best work. You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output. Testing and Growth Execution Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition. Increase testing velocity without sacrificing strategic quality. Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats. Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency. Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships. Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings. Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made. Client Leadership Become a trusted strategic partner to founders, executives, and senior marketing leaders. Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view. Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified. Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next. Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance. Strategic Communication Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken. Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on. Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions. Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working. What We Are Looking For 5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline. Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios. A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization. Experience working with significant advertising budgets and making commercially important decisions. The ability to interpret performance data and convert it into clear strategic actions. Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Experience leading cross-functional teams or pods in a fast-moving environment. Confidence working directly with founders, executives, and senior client stakeholders. A track record of retaining and growing client relationships through strong thinking and execution. Exceptional written and verbal communication skills. A high degree of ownership, urgency, judgment, and personal accountability. Ideal Experience Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce. Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company. Experience managing multiple brands while maintaining a high strategic standard across the portfolio. Experience scaling brands from early traction to significant monthly revenue and media spend. Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan. Experience leading executive-level business reviews and difficult performance conversations. Experience improving account retention, expanding client relationships, or identifying new revenue opportunities. Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage. You Will Probably Love This Role If... You want to own outcomes rather than simply advise from the sidelines. You think like a founder and treat every client’s business as though it were your own. You naturally look for the constraint preventing a business from growing faster. You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO. You enjoy turning ambiguity into a clear strategy and an executable plan. You move quickly, communicate directly, and dislike watching opportunities sit idle. You believe the best client relationships are built through results, strong judgment, and proactive leadership. You are competitive and want your portfolio to outperform every other portfolio in the company. You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale. This Role Is Probably Not for You If... You prefer to coordinate work rather than take responsibility for the outcome. You need someone else to tell you what the strategy should be. You rely on reporting activity instead of making decisions. You avoid difficult conversations when performance is behind plan. You are comfortable allowing deadlines, opportunities, or client concerns to drift. You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers. You blame execution teams when results fall short instead of leading the recovery. You are looking for a predictable corporate environment with limited accountability. What Success Looks Like Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale. Your portfolio meets or exceeds its growth, retention, and commercial targets. Clients see you as an indispensable strategic partner rather than an external service provider. Growth opportunities are identified early and converted into action quickly. Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team. Your pods operate with urgency, accountability, and a consistently high standard of execution. Performance issues are surfaced and addressed before they become relationship problems. Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization. Compensation & Location $180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. North America preferred, specifically the United States or Canada. If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.

Location: Johannesburg, Gauteng, South Africa About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands. You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them. Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy. You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution. Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level. What You Will Own Client Growth Strategy Own the growth strategy for a portfolio of high-growth DTC brands. Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape. Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization. Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale. Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes. Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market. Performance and Commercial Outcomes Take direct ownership of client performance, retention, and portfolio growth. Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship. Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Turn complex performance data into clear decisions and decisive actions. Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy. Success will be measured by outcomes, not by the number of meetings held or reports delivered. Cross-Functional Pod Leadership Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization. Create clarity around the strategy, priorities, responsibilities, and next actions for every client. Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers. Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis. Raise the quality and speed of thinking across the pod. Hold team members accountable while creating an environment in which strong operators can do their best work. You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output. Testing and Growth Execution Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition. Increase testing velocity without sacrificing strategic quality. Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats. Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency. Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships. Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings. Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made. Client Leadership Become a trusted strategic partner to founders, executives, and senior marketing leaders. Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view. Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified. Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next. Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance. Strategic Communication Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken. Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on. Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions. Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working. What We Are Looking For 5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline. Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios. A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization. Experience working with significant advertising budgets and making commercially important decisions. The ability to interpret performance data and convert it into clear strategic actions. Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Experience leading cross-functional teams or pods in a fast-moving environment. Confidence working directly with founders, executives, and senior client stakeholders. A track record of retaining and growing client relationships through strong thinking and execution. Exceptional written and verbal communication skills. A high degree of ownership, urgency, judgment, and personal accountability. Ideal Experience Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce. Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company. Experience managing multiple brands while maintaining a high strategic standard across the portfolio. Experience scaling brands from early traction to significant monthly revenue and media spend. Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan. Experience leading executive-level business reviews and difficult performance conversations. Experience improving account retention, expanding client relationships, or identifying new revenue opportunities. Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage. You Will Probably Love This Role If... You want to own outcomes rather than simply advise from the sidelines. You think like a founder and treat every client’s business as though it were your own. You naturally look for the constraint preventing a business from growing faster. You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO. You enjoy turning ambiguity into a clear strategy and an executable plan. You move quickly, communicate directly, and dislike watching opportunities sit idle. You believe the best client relationships are built through results, strong judgment, and proactive leadership. You are competitive and want your portfolio to outperform every other portfolio in the company. You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale. This Role Is Probably Not for You If... You prefer to coordinate work rather than take responsibility for the outcome. You need someone else to tell you what the strategy should be. You rely on reporting activity instead of making decisions. You avoid difficult conversations when performance is behind plan. You are comfortable allowing deadlines, opportunities, or client concerns to drift. You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers. You blame execution teams when results fall short instead of leading the recovery. You are looking for a predictable corporate environment with limited accountability. What Success Looks Like Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale. Your portfolio meets or exceeds its growth, retention, and commercial targets. Clients see you as an indispensable strategic partner rather than an external service provider. Growth opportunities are identified early and converted into action quickly. Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team. Your pods operate with urgency, accountability, and a consistently high standard of execution. Performance issues are surfaced and addressed before they become relationship problems. Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization. Compensation & Location $180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. North America preferred, specifically the United States or Canada. If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.

Location: London, United Kingdom About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands. You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them. Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy. You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution. Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level. What You Will Own Client Growth Strategy Own the growth strategy for a portfolio of high-growth DTC brands. Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape. Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization. Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale. Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes. Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market. Performance and Commercial Outcomes Take direct ownership of client performance, retention, and portfolio growth. Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship. Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Turn complex performance data into clear decisions and decisive actions. Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy. Success will be measured by outcomes, not by the number of meetings held or reports delivered. Cross-Functional Pod Leadership Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization. Create clarity around the strategy, priorities, responsibilities, and next actions for every client. Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers. Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis. Raise the quality and speed of thinking across the pod. Hold team members accountable while creating an environment in which strong operators can do their best work. You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output. Testing and Growth Execution Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition. Increase testing velocity without sacrificing strategic quality. Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats. Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency. Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships. Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings. Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made. Client Leadership Become a trusted strategic partner to founders, executives, and senior marketing leaders. Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view. Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified. Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next. Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance. Strategic Communication Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken. Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on. Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions. Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working. What We Are Looking For 5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline. Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios. A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization. Experience working with significant advertising budgets and making commercially important decisions. The ability to interpret performance data and convert it into clear strategic actions. Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Experience leading cross-functional teams or pods in a fast-moving environment. Confidence working directly with founders, executives, and senior client stakeholders. A track record of retaining and growing client relationships through strong thinking and execution. Exceptional written and verbal communication skills. A high degree of ownership, urgency, judgment, and personal accountability. Ideal Experience Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce. Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company. Experience managing multiple brands while maintaining a high strategic standard across the portfolio. Experience scaling brands from early traction to significant monthly revenue and media spend. Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan. Experience leading executive-level business reviews and difficult performance conversations. Experience improving account retention, expanding client relationships, or identifying new revenue opportunities. Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage. You Will Probably Love This Role If... You want to own outcomes rather than simply advise from the sidelines. You think like a founder and treat every client’s business as though it were your own. You naturally look for the constraint preventing a business from growing faster. You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO. You enjoy turning ambiguity into a clear strategy and an executable plan. You move quickly, communicate directly, and dislike watching opportunities sit idle. You believe the best client relationships are built through results, strong judgment, and proactive leadership. You are competitive and want your portfolio to outperform every other portfolio in the company. You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale. This Role Is Probably Not for You If... You prefer to coordinate work rather than take responsibility for the outcome. You need someone else to tell you what the strategy should be. You rely on reporting activity instead of making decisions. You avoid difficult conversations when performance is behind plan. You are comfortable allowing deadlines, opportunities, or client concerns to drift. You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers. You blame execution teams when results fall short instead of leading the recovery. You are looking for a predictable corporate environment with limited accountability. What Success Looks Like Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale. Your portfolio meets or exceeds its growth, retention, and commercial targets. Clients see you as an indispensable strategic partner rather than an external service provider. Growth opportunities are identified early and converted into action quickly. Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team. Your pods operate with urgency, accountability, and a consistently high standard of execution. Performance issues are surfaced and addressed before they become relationship problems. Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization. Compensation & Location $180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. North America preferred, specifically the United States or Canada. If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.

Location: Toronto, ON, Canada Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best