Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Halter is one system: hardware, software, and AI, running live on real farms. Our platform is what turns that ambitious engineering into farmer and rancher impact. Every collar on every cow, every grazing break a farmer sets, and every alert a vet acts on depends on infrastructure that's reliable, secure, and easy for our engineers to build on. As Halter grows globally and our systems handle billions of daily events from the paddock, the platform underneath needs to scale with us - without slowing anyone down.
We're looking for a Senior Engineer to join our Platform team and help build, run, and evolve the systems that everything else at Halter sits on. You'll bring deep technical expertise to a small team, play a meaningful role in shaping how a fast-growing engineering organisation thinks about cloud infrastructure, developer experience, security, and AI-assisted engineering, and have the autonomy to own significant pieces of the work end-to-end.
Day-to-day you'll work closely with engineering teams across the business - backend, ML, and data - to make sure the platform accelerates their velocity rather than gating it. Whether it's evolving our internal AI tooling into something the whole org relies on, building golden paths that make the right thing the easy thing, hardening our cloud security posture, or keeping our collar-to-cloud pipeline rock-solid as we scale, you'll own problems end-to-end. If you want your work to multiply the impact of every other engineer at Halter, this is the role.
WHAT YOU'LL DO
- Help shape how Halter leverages AI tooling to accelerate development. We've already invested in internal AI infrastructure that engineers rely on day-to-day, and you'll help it grow from an engineering-team tool into something the whole org leans on - contributing to the adoption patterns, the guardrail to the force-multiplier use cases.
- Build out the tooling, guardrails, and golden paths that make it easy for other engineers to ship safely and quickly. The right paved roads multiply every engineer's impact, and you'll shape where ours go next.
- Contribute to the technical direction for our cloud infrastructure as Halter scales globally, helping make the architecture decisions that balance velocity, cost, reliability, and operational simplicity.
- Bake security into the platform through guardrails and sensible defaults across IAM, network policy, secrets management, and supply chain, so the secure path is also the easy path for every team.
- Keep our core compute and orchestration layer reliable at the scale farmers and ranchers depend on, day in and day out.
- Drive observability and incident tooling forward, treating on-call as a signal rather than a cost. Engineers should be able to detect, diagnose, and resolve issues before they reach farmers and ranchers.
- Automate infrastructure management through Infrastructure-as-Code, CI/CD pipelines, and internal tooling that reduces operational load over time.
- Contribute to cross-functional architecture discussions and help evolve platform practices and standards, balancing pragmatic delivery with long-term maintainability.
- Mentor and grow other engineers through design conversations, code reviews, and generous context sharing.
- Be part of an on-call rotation, working with a highly skilled team to resolve incidents and put preventative measures in place.
YOU'LL BE GREAT IF YOU:
- Have deep experience building and operating AWS at scale, with strong fluency in container orchestration, cloud networking, and Infrastructure-as-Code. Terraform at scale is a big plus.
- Have shipped meaningful platform or infrastructure work in a production environment, ideally in a high-growth setting.
- Understand what good developer experience looks like, and have built golden paths, paved roads, or internal platforms that engineers reach for instead of rolling their own.
- Treat security as a first-class part of platform engineering, not an afterthought, and have hands-on experience hardening cloud environments.
- Are excited about how AI tooling can change the way engineering teams work, and have a point of view on where it adds leverage versus where it adds risk. Bonus if you've built an AI agent or AI-assisted tooling in production - we have internal AI infrastructure of our own, and we'll want your take on where it goes next.
- Understand how to build systems that are observable, testable, and easy to debug at scale.
- Are a strong communicator who collaborates well across teams, raising the bar on practices through clear writing, thoughtful design conversations, and code review.
- Stay calm under pressure, have a low ego, and lift the people around you through clear communication and generous knowledge sharing.
- Embrace ambiguity. The biggest platform problems rarely come with a clear spec, and you're comfortable navigating uncertainty and making pragmatic calls.
- Have backend product development experience (a plus) - it helps you understand how engineers build products and what they need from the platform underneath them.
- A degree in software engineering (or equivalent) is nice to have, but not essential.
WHY OUR TEAM LOVES WORKING AT HALTER ❤️
- We are New Zealand's fastest growing company.
- Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.
- A genuine and shared connection to our mission to make a difference in the world.
- The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.
- Our ideas are truly valued, we are able to move fast, and our impact is real.
- State-of-the-art, dog-friendly office that's been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?
- Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave.
- We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Boulder, CO
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We're searching for an exceptional marketing leader to grow Halter in this region to one of Halter's biggest markets in the world. You’ll be building recognition for Halter’s brand that reaches every ranching community in the region, with revenue performance to match. We've made our first moves on the ground and now we need a senior leader to build on that foundation.
This role is a key driver of North America's full-funnel revenue performance: acquisition, expansion, and retention, all through marketing. You're not running events and content on instruction or directive from HQ. You are accountable for the region's marketing strategy to achieve our revenue outcomes. That means thinking like a revenue owner first, and a marketer second.
Your job is to make sure marketing shows up as a genuine lever across that whole funnel: helping win new ranchers, and also feeding the stories, proof points and community that keeps existing ranchers expanding and retained. You, in tight collaboration with go-to-market leadership, will build this strategy, build the team to deliver against it, and own the demand and pipeline that drives Halter's growth in this market for years to come.
You will have full support from Halter’s global marketing team based in New Zealand HQ, with the brand and strategic frameworks you need to do your job - think of this as our DNA and standardised thinking and that lets every region move fast without reinventing the wheel. We are building the feedback loop to take your feedback and wins, and globalise them, to make Halter’s marketing brilliant in all of our key markets. But ultimately the buck stops with you in this region - acquire, expand and retain the best ranches in one of the best ranching regions globally.
WHO WE ARE LOOKING FOR
- A full-funnel revenue thinker, not a channel specialist. You've owned acquisition, expansion, and retention outcomes, not just top-of-funnel demand generation. You think in pipeline and revenue contribution first, achieved through strategically driving brand awareness
- Deeply customer-led. You're energised by time on ranch with customers, and you turn that understanding into commercial decisions such as messaging, proof points, and channel choices, not just generic content ideas.
- A builder and world-class operator. You will build and lead a high-performing, efficient team, ideally with experience scaling a marketing or growth function in a fast paced environment. You will be comfortable rolling your sleeves up and playing ‘executor’, while also knowing the right time to give space to your team to win (or lose) and learn from that experience
- Genuinely commercial. You’re not just comfortable being measured on a revenue number - you demand it from yourself and your team. You move fast on real bets, you’re allergic to decisions not backed by data, and you thrive on seeing real results in real time.
- First-principles by instinct. You use Halter's global frameworks because they're smart, not because you're told to, and you know exactly when your regional market demands something different, and can make that case with evidence, not opinion.
- A strong operator across both brand and demand. You’re equally comfortable in a tone-of-voice conversation and a CAC/ROI conversation, and you’re able to move between the two with ease
- Comfortable with ambiguity. You'd rather own the outcome and figure out the path than wait for a fully specified brief.
- AI-forward as a default operating mode, not a tool you occasionally reach for. You and your team use AI to draft and iterate content, personalise outreach at a scale a human team couldn't match manually, and analyse campaign and funnel data faster than a traditional team would. You treat headcount as a last resort after you've pressure-tested what AI can already do, not the other way around.
WHAT THE ROLE LOOKS LIKE
- Strategy & ownership: Own the regional marketing strategy and budget end to end, setting the vision and the plan to take Halter from early-market entry to category leadership and one of our largest revenue markets.
- Organic growth, brand equity, and content. You are accountable for the organic channel’s contribution to pipeline and CAC, not just for content output. Own the thesis for how Halter earns trusted-voice status in your market without paying for attention every time, and through data driven decision making decide where and how to invest resource across organic vs paid. Build a content strategy that compounds: SEO-driven rancher resources, owned channels, and organic social, be clear on what ‘compounding’ actually means in this market (search, community, category education), and know when to kill channels that aren't compounding.
- Events strategy. This sits at the heart of our territory manager regional model. You'll partner with sales leadership to decide which field days, expos, and rancher gatherings actually move pipeline in North America, and how they connect directly into the territory manager's patch and pipeline, not run as a separate marketing calendar.
- Case studies & proof. Build a library of local customer stories and results that do double duty: acquisition proof points for new ranchers, and expansion/retention proof points for existing ones.
- Paid traffic. Work with the Performance Marketing function running paid channels in-region with a sharp eye on CAC and pipeline contribution, not just reach or impressions.
- Enterprise motion. Support and drive the enterprise/larger-account pipeline in North America specifically, where the buying committee, proof requirements, and sales cycle look different from owner-operator ranches.
- Accountability for the numbers: Own and report on pipeline, CAC, brand awareness and the complete revenue picture of this region. Marketing is one of the most critical levers that sits right across the funnel, so it’s expected you will design the marketing strategy around each metric from acquisition through to NDR.
- Brand and tone of voice in-region. Use Halter's global brand as the foundation, and make the judgment calls on how it lands with your regional customers specifically: language, imagery, humour, what plays and what doesn't in this market.
- Objection handling through stories, not just spec sheets. Build ROI case studies and compelling storytelling, delivered through the right channels at the right point in the funnel, that neutralise the objections ranchers actually raise (price, proof, switching risk), not generic feature messaging.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are seeking a high-energy, resilient Remote Appointment Setter. In this role, you will be the engine of the sales pipeline, responsible for initiating first contact with potential clients and qualifying opportunities. This is a high-impact position designed for a hunter who thrives in a fast-paced environment and excels at turning cold conversations into booked meetings.
Key Responsibilities
Execute high-volume outbound calling campaigns to prospective leads daily.
Engage key decision-makers through persuasive communication and active listening.
Qualify leads based on specific criteria to ensure a high-quality sales pipeline.
Schedule and coordinate discovery calls and product demonstrations for Account Executives.
Maintain meticulous records of all interactions and lead statuses within the CRM.
Meet and exceed daily, weekly, and monthly targets for outbound activity and booked appointments.
Requirements
1+ years proven experience in an outbound sales or appointment setting role.
Demonstrated ability to handle high call volumes (80-100+ calls per day) while maintaining a positive attitude.
Exceptional verbal and written communication skills with a natural ability to build rapport quickly.
High level of self-motivation and the ability to work independently in a remote environment.
Strong objection-handling skills and the persistence to overcome gatekeepers.
Proficiency with CRM software and standard sales productivity tools.
Nice-to-Haves
Previous experience in a B2B (Business-to-Business) sales environment.
Familiarity with sales engagement platforms (e.g., Outreach, Salesloft, or HubSpot).
Prior experience working in a fully remote team.
Benefits
💰 Competitive base salary plus commission
🌎 Fully remote work environment
🛠️ Access to top-tier sales tools and technology
🤝 Collaborative, high-performance sales culture
Location: New York; Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
Chainalysis is the blockchain data platform. We provide data, software, services, and research to government agencies, financial institutions, cybersecurity companies, and more to help detect and prevent cryptocurrency crime and ensure compliance. Backed by top-tier investors, we are building the foundational data infrastructure for the future of finance.
The Finance and Strategy team at Chainalysis are strategic financial advisors to our leadership team and the Company. We strive to grow our processes, operations, and team to meet the rapidly expanding needs of the business. We seek to match the pace of innovation of the business and to deliver real time and meaningful insights to decision makers.
We are looking for a Senior Manager of Strategic Finance to join our Finance team at a critical inflection point in the company's growth. Reporting directly to the VP Head of Finance, you will be a key thought partner to senior leadership — supporting our long-term financial model, evaluating growth opportunities, driving capital allocation decisions, creating comprehensive pricing analyses, and building the analytical frameworks that guide how we invest across the business. The position blends rigorous analytics with clear executive communication and strong stakeholder management. It is a high-visibility, high-impact individual contributor role. You will work closely with the CFO, Finance leadership, and leadership throughout the Company on our most consequential strategic decisions.
In this role, you will:
Lead valuation work and TAM analyses and market research. Drive overall market analyses and competitive intelligence analyses
- Analyze current pricing and packaging models. Develop a deep understanding of market pricing trends related to AI and consumption. Learn the nuances of our public and private sectors, geographies, products, segments, etc. in and influence our pricing strategy
- Enhance and own the company's long-range financial model. Understand key business and industry drivers to build dynamic models that allow leadership to rapidly evaluate the financial impact of strategic decisions. Lead sensitivity analysis around macro factors relevant to the blockchain/crypto industry
- Scale the model and build it into our planning tool
- Create sophisticated financial models, and drive scenario analyses that inform major capital allocation decisions, including M&A, partnerships, and new market entry.
- Synthesize scenario outputs into clear, executive-ready narratives and recommendations
- Track post-investment performance against underwriting assumptions and surface learnings back into the planning process
- Serve as a trusted advisor to senior leadership on high-stakes questions. Understand the long-term impact of near-term decisions in order to make recommendations to leadership and the executive team
- Be operationally savvy. Understand the operational impacts of strategic work, and partner with the business to ensure suggestions are operationally feasible. Assist with the implementation of operational changes resulting from strategic decisions
What you need:
- 6–9 years of experience in investment banking, private equity, corporate finance, FP&A, or a similar analytical role
- Strong executive presentation skills - an ability to clearly and succinctly present complex topics to a C-level audience. Possess an investor mindset; ability to synthesize complex business dynamics into clear investment theses and risk-adjusted recommendations
- Strong business intuition — you connect financial outcomes to operational drivers and can tell the story behind the numbers
- Comfortable operating with ambiguity and making high-quality decisions with incomplete information
- Entrepreneurial orientation: eager to define and develop the strategic finance function, not just execute within it
- Excellent financial modeling skills, including the ability to work with large data sets in both Excel and Google Sheets
- Experience working at a SaaS, data, or technology company preferred. Familiarity with the blockchain, crypto, or Web3 industry is a strong plus but not required
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Worldwide; South Africa
APPLICATION INSTRUCTIONS:
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If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11203 Lead Follow-Up & Appointment Setting Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are a UK-based guitar school teaching children and adults through both in-person and online lessons. We are seeking a friendly, proactive, and highly organized Virtual Assistant to become the first point of contact for prospective students and parents.
The primary focus of this role is lead follow-up, appointment setting, customer communication, and CRM management. The successful candidate will respond promptly to new inquiries generated through Facebook and Google Ads, nurture leads through multiple communication channels, and book free introductory guitar lessons into our calendar.
This role is ideal for someone who enjoys building relationships, delivering exceptional customer service, and helping prospective students begin their musical journey.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Lead Follow-Up & Appointment Setting
Follow up on new inquiries generated through Facebook Ads and Google Ads.
Contact leads via phone, SMS, WhatsApp, and email.
Conduct outbound calls to prospective students and parents.
Book free introductory guitar lessons into the company calendar.
Confirm appointments and send reminders.
Follow up with no-shows and reschedule appointments when appropriate.
Re-engage previous inquiries and former students.
Student & Parent Communication
Welcome new students and parents.
Maintain ongoing communication with current students and families.
Provide a positive and professional customer experience.
Answer general inquiries and direct questions to the appropriate team member when necessary.
Build rapport with prospective students and parents.
CRM Management
Update and maintain lead records within GoHighLevel (GHL) / LeadConnector.
Document all communications and interactions accurately.
Ensure no leads are overlooked or forgotten.
Maintain clean and organized CRM records.
Track lead progression through the enrollment process.
Administrative Support
Assist with inbox management and email organization.
Support calendar management and scheduling activities.
Maintain accurate records and administrative documentation.
Prepare weekly performance reports.
Reporting & Performance Tracking
Generate simple weekly reports outlining:
Leads contacted
Trial lessons booked
No-shows
New student enrollments
Re-engaged leads and former students
Monitor outreach and appointment-setting performance metrics.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Excellent spoken and written English communication skills.
Friendly, confident, and professional telephone manner.
Previous experience in appointment setting, customer service, sales support, or lead follow-up.
Strong relationship-building and communication skills.
Excellent organizational and time-management abilities.
Ability to work independently and proactively.
Strong attention to detail and follow-through.
Reliable internet connection and quiet work environment.
PREFERRED QUALIFICATIONS
Experience using GoHighLevel (GHL) or LeadConnector.
Experience working with inbound lead management.
Experience in education, coaching, music schools, tutoring services, or service-based businesses.
Familiarity with Facebook and Google Ads lead follow-up processes.
Experience with SMS, WhatsApp, and multi-channel communication.
Sales or appointment-setting experience.
Experience re-engaging dormant leads and previous customers.
APPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLS
Category
Tools / Platforms
CRM
GoHighLevel (GHL), LeadConnector
Communication
Phone, SMS, WhatsApp, Email
Calendar Management
Google Calendar
Reporting
Google Sheets, Microsoft Excel
Lead Management
Facebook Leads, Google Ads Leads
Communication & Meetings
Zoom, Google Meet
KEY PERFORMANCE INDICATORS (KPIs)
Speed of lead response.
Number of leads contacted.
Number of trial lessons booked.
Trial lesson attendance rate.
Number of new students enrolled.
Number of re-engaged leads and former students.
CRM accuracy and lead management effectiveness.
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Preferably 10:00 AM – 2:00 PM UK Time (with occasional flexibility for evening follow-ups)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 10 AM-12 PM UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: South Africa
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is looking for an experienced PR Manager based in London to lead our public relations, influencer, and event strategy globally, with a focus on the UK, US, and Europe. This is a hands-on role for someone with a strong existing network of media, industry, and influencer contacts, particularly in the US, who can turn Humanoid's story into consistent, high-quality coverage and get Humanoid in front of the right audiences at the right events.
What You’ll Do
- Build and maintain strong relationships with media outlets, journalists, editors, and influencers, with a particular focus on the US market.
- Secure interviews, features, product announcements, and bylined articles in relevant Tier-1 and Tier-2 media outlets.
- Oversee the creation of press releases, media kits, articles, social content, and thought leadership materials.
- Identify and secure speaking opportunities at conferences, forums, and industry events, and support company spokespeople in preparing for them.
- Prepare company spokespeople for public appearances, media interviews, and press engagements.
- Monitor and manage Humanoid's public image and reputation, and lead the response to any reactive or crisis communications.
- Support and help shape the company's social media presence, ensuring consistent and authentic messaging across platforms.
- Track performance metrics and refine PR strategy based on insights and coverage results.
What We're Looking For
- More than 3 years of relevant experience in public relations, communications, or media relations (e.g. PR manager, press officer, communications lead, agency account lead, or similar).
- Extensive network of Tier-1 and Tier-2 media contacts, event organizers, and bloggers across the business, financial, tech, AI, and robotics sectors, with strong, active relationships in the USA (UK and Europe a plus; investor connections a plus).
- Excellent interpersonal and written communication skills.
- Ability to perform well under pressure and against tight deadlines.
What We Offer
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Brazil
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Halter’s mission is to enable agriculture to be both more productive and more sustainable, transforming the lives of farmers and animals. Brazil is one of the world’s most significant cattle markets, and this role is a rare opportunity to build the commercial engine that brings that mission to life at national scale. We're looking for a world-class commercial leader to build, scale, and lead Halter's market entry into Brazil. Reporting directly to the VP of Commercial Strategy, you'll own the revenue number, champion our first customers and lead a high-accountability commercial organisation from the ground up.
This is a groundbreaking role, and the opportunity to revolutionise the cattle industry in Brazil. We’re looking for someone who plays to win, takes absolute ownership and is energised by the challenge of building something new in one of the most significant agricultural markets in the world. You will span the full commercial picture, leading sales, marketing, and customer in the region. You'll be the primary commercial voice shaping Halter's product roadmap for the Brazilian market. You'll build the team from scratch — hiring, developing, and scaling a regional organisation capable of winning in one of the world's most significant beef and cattle markets.
This is a deeply hands-on leadership role. You'll spend meaningful time in the field working alongside farmers and ranchers, shaping execution on the ground, and ensuring your team is consistently raising the bar. You will bring discipline, rigour, and clarity while also operating with warmth, candour, and high support. You'll play a key role globally — representing South American customer needs, partnering closely with the New Zealand team, and influencing Halter's product roadmap, forecasting, and broader go-to-market strategy.
Please submit your CV and application in English. This role works daily with teams in New Zealand, Australia and the US, so professional working English is essential.
WHAT YOU'LL DO
Build, lead & coach a high-performing commercial team
- Build, develop, and performance-manage a regional commercial team from the ground up, setting clear expectations, coaching in the field, and ensuring every team member is operating at a high level.
- Drive consistent execution through hands-on training, field visits, deal reviews, and continuous improvement rhythms.
- Be talent obsessed. Design the right team structure, hire the right people, raise the bar with every hire and build a team capable of winning.
- Lead as a demanding and supportive coach, setting a high bar, giving direct and regular feedback, developing managers and backing your team to do more than they ever thought possible.
Own revenue, forecasting & the commercial operating model
- Build and continuously refine a data-driven operating model, ensuring disciplined pipeline hygiene, stage progression, and conversion performance across the team.
- Get up to speed quickly with the Halter sales model
- Run regular reviews on pipeline health, forecast variance, territory performance, leading indicators, and productivity metrics.
- Partner with global RevOps to design scalable dashboards, reporting, and insights that drive behaviour and decision-making.
Lead regional marketing
- Own the regional marketing function — brand presence, field events, and content — ensuring marketing and sales operate as a single, aligned commercial engine.
- Partner with Halter's global marketing team to adapt global strategy, assets, and campaigns to the Brazilian cattle market, translating brand into pipeline.
- Shape how Halter shows up in the South American market — at industry events, in trade media, and through the channels that reach farmers and ranchers where they are.
Own customer satisfaction and the full post-sale experience in the region
- Lead the regional customer deployment function, ensuring every farmer who buys Halter reaches full adoption quickly and sees measurable value.
- Own retention and expansion revenue — holding the full customer lifecycle, not just the initial sale.
- Build scalable onboarding and support processes that improve as the customer base grows and product complexity increases.
- Ensure customer health metrics — adoption, retention, NPS, expansion — are tracked, visible, and actioned by the right teams.
Work alongside product to drive product-market fit. Be the voice of the South American farmer
- Act as the primary commercial voice translating regional customer reality — what's working, what isn't, what's blocking adoption — into clear, prioritised product and engineering requirements.
- Partner with Halter's global product team to advocate for adaptations specific to Brazilian farming operations, ensuring the product fits the realities of this market.
- Feed field insights from sales, deployment, and customer success into product planning cycles in a structured, rigorous way — not just ad hoc feedback.
- Participate actively in product roadmap reviews, representing the commercial case for prioritisation decisions that affect South American growth.
Set & run regional commercial rhythms
- Own and run the regional commercial meeting cadence, ensuring consistent communication flow across the team: priorities, targets, expectations, updates, blockers, and accountability loops.
- Build the transparency and operating rhythm required to move fast without creating confusion. The team should have clear priorities, fast feedback and tight follow through, and this environment needs to be built.
- With headquarters in New Zealand, this role is the primary voice of the South American market on the global stage. You'll bring regional customer truth, field insight, and commercial context into company-wide decision making.
Stay deeply connected to customers & the field
- Spend significant time in the field, modelling best practices, supporting your team, and staying close to customer needs and market dynamics across Brazil.
- Use field insights to shape sales strategy, territory design, role clarity, and coaching priorities.
- Build strong partnerships across Halter's global organisation to ensure South American needs are understood, prioritised, and acted upon.
Create a winning culture, that spans the local and global teams, and extends into how we operate with farmers
- Create a culture where bad news travels fast, context is shared early and teams solve problems directly rather than waiting for permission.
- This culture becomes part of our brand, farmers enjoy working with us and can see the passion every team member brings to Halter
WHAT YOU'LL BRING
Proven commercial leadership across Sales, Marketing & Customer Success
- Demonstrated success scaling revenue and managing teams through rapid growth from post-product-market-fit to meaningful commercial scale.
- Experience owning or closely partnering on marketing and customer success — comfortable holding the full commercial picture, not just the sales number.
- Owned growth-focused regional revenue targets, with responsibility for hitting aggressive numbers and maintaining forecast accuracy across a sizeable field organisation.
Product-market fit experience
- Track record of translating customer and field insight into concrete product requirements that changed the roadmap — not just passing feedback, but owning the commercial case.
- Comfortable operating at the intersection of commercial and product, building structured feedback loops between the field and engineering teams.
Strong analytical & commercial judgment
- Able to interpret data, understand financial levers, and make clear, confident decisions in complex, fast-paced environments.
Field-first, customer-centric leadership
- Comfortable leading from the front, spending meaningful time on-farm, and grounding strategy in firsthand customer insight across Brazil.
Expertise in sales methodology & forecasting
- Deep skill in pipeline discipline, forecasting rigour, and building scalable sales systems and cadence.
- Experience building clear segmentation and territory design, so that sales forecasts and resourcing aligns to product capabilities
- Implemented or overhauled a commercial operating rhythm, including pipeline reviews, forecast cadences, and clear communication channels across managers and teams.
An authentic leader, comfortable being supportive and demanding
- Direct, empathetic, high-support leadership that elevates talent, develops managers, and reinforces a culture of excellence.
- Fluent in Portuguese and English — you'll operate across both every day, bridging the regional team and global HQ.
Thrives in ambiguity & working at pace
- Calm, decisive, and energised by building from scratch — operating with urgency, ownership, and adaptability in a rapidly scaling business entering a new market.
- Deep familiarity with Brazil: the farming culture, the business environment, and what it takes to earn trust on the ground.
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Health Insurance - Is offered for our employees, so they can care for themselves
- Our personal growth is important. Halter offers an annual self-development budget to be used for anything that fuels personal growth.
- Paid parental leave plus many other parental benefits that support you and your family.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Buenos Aires
Workplace: Hybrid
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We're looking for a world-class commercial leader to build, scale, and lead Halter's market entry into Argentina and Uruguay. Reporting directly to the VP of Commercial Strategy, you'll own the revenue number, champion our first customers and lead a high-accountability commercial organisation from the ground up.
This is a groundbreaking role, and the opportunity to revolutionise the cattle industry. You will span the full commercial picture. You'll lead sales, marketing, and customer in the region. You'll be the primary commercial voice shaping Halter's product roadmap for Argentina and Uruguay. You'll build the team from scratch — hiring, developing, and scaling a regional organisation capable of winning in one of the world's most significant beef and cattle markets.
This is a deeply hands-on leadership role. You'll spend meaningful time in the field working alongside farmers and ranchers, shaping execution on the ground, and ensuring your team is consistently raising the bar. You will bring discipline, rigour, and clarity while also operating with warmth, candour, and high support. You'll play a key role globally — representing local customer needs, partnering closely with the New Zealand team, and influencing Halter's product roadmap, forecasting, and broader go-to-market strategy.
WHAT YOU'LL DO
Build, lead & coach a high-performing commercial team
- Build, develop, and performance-manage a regional commercial team from the ground up, setting clear expectations, coaching in the field, and ensuring every team member is operating at a high level.
- Drive consistent execution through hands-on training, field visits, deal reviews, and continuous improvement rhythms.
- Design the right team structure, hire the right people, and build the coaching infrastructure to support growth in Argentina and Uruguay.
Own revenue, forecasting & the commercial operating model
- Build and continuously refine a data-driven operating model, ensuring disciplined pipeline hygiene, stage progression, and conversion performance across the team.
- Get up to speed quickly with the Halter sales model
- Run regular reviews on pipeline health, forecast variance, territory performance, leading indicators, and productivity metrics.
- Partner with global RevOps to design scalable dashboards, reporting, and insights that drive behaviour and decision-making.
Lead regional marketing
- Own the regional marketing function — brand presence, field events, and content — ensuring marketing and sales operate as a single, aligned commercial engine.
- Partner with Halter's global marketing team to adapt global strategy, assets, and campaigns to the Argentine and Uruguayan cattle market, translating brand into pipeline.
- Shape how Halter shows up in the South American market — at industry events, in trade media, and through the channels that reach farmers and ranchers where they are.
Own customer satisfaction and the full post-sale experience in the region
- Lead the regional customer deployment function, ensuring every farmer who buys Halter reaches full adoption quickly and sees measurable value.
- Own retention and expansion revenue — holding the full customer lifecycle, not just the initial sale.
- Build scalable onboarding and support processes that improve as the customer base grows and product complexity increases.
- Ensure customer health metrics — adoption, retention, NPS, expansion — are tracked, visible, and actioned by the right teams.
Work alongside product to drive product-market fit. Be the voice of the South American farmer
- Act as the primary commercial voice translating regional customer reality — what's working, what isn't, what's blocking adoption — into clear, prioritised product and engineering requirements.
- Partner with Halter's global product team to advocate for adaptations specific to Argentine and Uruguayan farming operations, ensuring the product fits the realities of this market.
- Feed field insights from sales, deployment, and customer success into product planning cycles in a structured, rigorous way — not just ad hoc feedback.
- Participate actively in product roadmap reviews, representing the commercial case for prioritisation decisions that affect South American growth.
Set & run regional commercial rhythms
- Own and run the regional commercial meeting cadence, ensuring consistent communication flow across the team: priorities, targets, expectations, updates, blockers, and accountability loops.
- With headquarters in New Zealand, this role is the primary voice of the South American market on the global stage. You'll bring regional customer truth, field insight, and commercial context into company-wide decision making.
Stay deeply connected to customers & the field
- Spend significant time in the field, modelling best practices, supporting your team, and staying close to customer needs and market dynamics across Argentina and Uruguay.
- Use field insights to shape sales strategy, territory design, role clarity, and coaching priorities.
- Build strong partnerships across Halter's global organisation to ensure South American needs are understood, prioritised, and acted upon.
WHAT YOU'LL BRING
Proven commercial leadership across Sales, Marketing & Customer Success
- Demonstrated success scaling revenue and managing teams through rapid growth from post-product-market-fit to meaningful commercial scale.
- Experience owning or closely partnering on marketing and customer success — comfortable holding the full commercial picture, not just the sales number.
- Owned growth-focused regional revenue targets, with responsibility for hitting aggressive numbers and maintaining forecast accuracy across a sizeable field organisation.
Product-market fit experience
- Track record of translating customer and field insight into concrete product requirements that changed the roadmap — not just passing feedback, but owning the commercial case.
- Comfortable operating at the intersection of commercial and product, building structured feedback loops between the field and engineering teams.
Strong analytical & commercial judgment
- Able to interpret data, understand financial levers, and make clear, confident decisions in complex, fast-paced environments.
Field-first, customer-centric leadership
- Comfortable leading from the front, spending meaningful time on-farm, and grounding strategy in firsthand customer insight across Argentina and Uruguay.
Expertise in sales methodology & forecasting
- Deep skill in pipeline discipline, forecasting rigour, and building scalable sales systems and cadence.
- Experience building clear segmentation and territory design, so that sales forecasts and resourcing aligns to product capabilities
- Implemented or overhauled a commercial operating rhythm, including pipeline reviews, forecast cadences, and clear communication channels across managers and teams.
An authentic leader, comfortable being supportive and demanding
- Direct, empathetic, high-support leadership that elevates talent, develops managers, and reinforces a culture of excellence.
- Fluent in Spanish and English — you'll operate across both every day, bridging the regional team and global HQ.
Thrives in ambiguity & working at pace
- Calm, decisive, and energised by building from scratch — operating with urgency, ownership, and adaptability in a rapidly scaling business entering a new market.
- Deep familiarity with Argentina and ideally Uruguay: the farming culture, the business environment, and what it takes to earn trust on the ground.
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Technical Program Manager, Mobile
San Mateo, CA
As a Senior Technical Program Manager, you will drive the development of software that powers the mobile experiences defining the future of the PlayStation ecosystem. You will coordinate complex technical initiatives across mobile applications and cross-platform systems, ensuring successful delivery of products that delight millions of users worldwide.
You will be responsible for orchestrating programs across Android native development, React Native implementations, and critical infrastructure systems. Your role involves you in every facet of the launch lifecycle, from initial planning through production deployment.
Responsibilities:
• Drive end-to-end program execution for mobile applications and infrastructure systems, coordinating across engineering teams to deliver scalable and performant solutions.
• Manage program timelines and dependencies across mobile and console teams, ensuring alignment between Android native, React Native, and backend infrastructure initiatives.
• Lead Agile/Scrum ceremonies and facilitate sprint planning, working closely with engineering teams to translate product requirements into actionable deliverables and realistic timelines.
• Coordinate with international stakeholders (USA, Japan, UK) including UI designers, product managers, and engineering leads to ensure cohesive program execution across time zones.
• Own program schedules, risk mitigation strategies, and executive reporting while actively managing dependencies between mobile client development and platform services.
• Partner with engineering teams to define system architecture decisions, technical requirements, and integration points between mobile applications and PlayStation ecosystem services.
• Drive adoption of development best practices, tooling standardization (JIRA, Confluence), and process improvements across distributed teams.
• Identify and resolve roadblocks proactively, using performance metrics and data to inform program decisions and priority adjustments.
Required Qualifications:
• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience.
• 5+ years of experience as a Technical Program Manager driving consumer-facing mobile or software products from conception to launch.
• Proven track record managing programs involving Android native development, cross-platform frameworks, and/or infrastructure systems.
• Deep understanding of mobile development lifecycles, including experience with both native (Android/iOS) and cross-platform (React Native) technologies.
• Expertise in Agile/Scrum methodologies with hands-on experience using JIRA, Confluence, and similar project management tools.
• Strong technical acumen to engage credibly with engineering teams on architecture decisions, technical trade-offs, and implementation approaches.
• Excellent written and verbal communication skills with ability to influence stakeholders from individual contributors through senior leadership.
• Experience coordinating programs across geographically distributed teams with proven ability to navigate cultural and timezone differences.
• Demonstrated ability to balance strategic thinking with attention to detail while managing ambiguity in fast-paced environments.
Desired Qualifications:
• Experience with mobile application performance optimization and metrics analysis.
• Understanding of mobile application architecture patterns (MVC, MVVM, MVP).
• Familiarity with gaming, digital entertainment, or consumer electronics industries.
• Knowledge of privacy compliance requirements for mobile applications.
• Master's degree or MBA in a related field.
• Experience with GraphQL APIs and modern mobile development frameworks.
Working Environment:
• Agile team environment with startup culture within a large organization.
• Location flexible with hybrid work options.
• Travel required (domestic and international), estimated 15-25%.
• Individual contributor role without direct supervisory responsibilities.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,600
—
$245,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As a member of Baseten's Platform Team, you will own the systems that let every engineer at Baseten prove their code works before it reaches production. Our product runs mission-critical AI inference for customers who measure downtime in dollars per second, which means our internal bar for correctness, performance, and failure tolerance has to be exceptional.
Your focus is the full testing stack: fast and reliable unit test tooling, integration harnesses that spin up realistic environments on demand, load and performance testing for GPU-backed inference workloads, and resilience testing that deliberately breaks things so our customers never have to find out what happens when a node dies mid-request. This is a builder role with org-wide leverage. You won't be writing tests for other teams — you'll be building the frameworks, harnesses, and feedback loops that make writing good tests the path of least resistance, and you'll set the standards for what "well-tested" means at Baseten.
RESPONSIBILITIES
- Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against.
- Build and maintain unit, integration, load and performance testing frameworks
- Design end to end test infrastructure that provisions realistic dependencies on demand — ephemeral Kubernetes namespaces, containerized service dependencies, etc.
- Build resilience and chaos testing capabilities: fault injection, network partition and latency simulation, pod and node failure scenarios, dependency degradation, and automated verification that our systems degrade gracefully and recover.
- Attack test suite reliability head-on — flake detection and quarantine, test impact analysis and selective execution, parallelization, and aggressive reduction of end-to-end CI wall time.
- Build observability into the testing layer itself: coverage reporting, test health dashboards, failure triage tooling, and clear signals about which areas of the codebase are under-tested.
- Create project templates and shared libraries so new services start with a complete testing setup on day one.
- Partner directly with product and infrastructure teams — embed where needed, understand their hardest testing problems, and turn one-off solutions into platform capabilities.
- Mentor engineers across the org on testing practice and raise the collective bar through code review, documentation, and internal advocacy.
REQUIREMENTS
- Strong proficiency in Go and/or Python, with hands-on experience building test tooling and libraries used by other engineers.
- Deep experience with testing frameworks and their internals — pytest, Go's testing package, testify, testcontainers, or equivalents — including the ability to extend them, not just use them.
- Experience designing integration test infrastructure for distributed systems, including ephemeral environment provisioning and dependency management.
- Practical experience with load and performance testing tools (k6, Locust, Vegeta, JMeter, Gatling, or similar) and the judgment to interpret results and drive action from them.
- Solid Kubernetes and Docker fundamentals — you can build test infrastructure that runs on and tests against real cluster environments.
- Advanced understanding of CI/CD, including how to keep large test suites fast, deterministic, and trustworthy at scale.
- A track record of measurably improving testing culture on an engineering team — you have opinions on what to test, what not to test, and where the ROI actually is.
- Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Manager, Product Applied Science to build and lead a team at the core of Garner's product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.
This is a hands-on management role. You are responsible for the overall technical direction of your squad, building alongside your team of Applied Scientists to solve some of the hardest problems at the company.
This is not a dashboards or descriptive-analytics team. Your team owns production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is leading a research pod at a top hedge fund.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Lead a team of 4-6 — hire, coach, and develop them, hold the bar on both rigor and speed, and help raise that bar across Applied Science
Own the Population Health team and their outputs as a core responsibility
Own your team's roadmap and delivery: what gets built, in what order, and whether it ships
Set technical direction, and get in the weeds to do it — stay close enough to the code and the data to call the approach yourself, whether that's machine learning, optimization, a heuristic, or a simple rule, and set the standard for how your team makes that call
Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
Put your own hands on the problems where your judgment matters most — the highest-stakes, least-defined work — and deliver the algorithmic step-changes that move metrics like total-cost-of-care savings, steerage, and member engagement
Turn ambiguous business goals into a clear problem set alongside Research, Product, Engineering, and business stakeholders, and represent your team's work to senior leadership
Set the quality bar: review your team's work with rigor, and define the metrics that decide whether a solution is working
Build a deep understanding of the healthcare economy and Garner's place in it
To make the role concrete, here are three problems on our near-term roadmap:
Provider tiering optimization.
Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
AI primary care doctor.
Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
Member engagement model.
Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.
The ideal candidate has:
6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred
Deep technical credibility, with the range and judgment to lead scientists who are experts in their own right, and the willingness to stay hands-on
Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
A bias toward action, quickly translating ideas into working prototypes to test approaches
Strong communication skills, including at the executive level, with a track record of driving alignment across teams and functions
A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.
This is a unique opportunity to build and lead the team behind Garner's algorithmic systems — shaping how members find better care, and how applied science gets done at Garner, while staying close to the work yourself.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target base comp range for this position is $300,000-$390,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Staff Applied Scientist to join our Applied Science team. Garner is hiring Applied Scientists to design and ship the algorithmic systems at the core of our product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.
This is not a dashboards or descriptive-analytics role. You will own production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is a quantitative researcher at a top hedge fund.
This is a player-coach role. You will be a hands-on-keys Applied Scientist, while also leading a small team that helps you deliver on your roadmap. Your time will be split between your own technical work and working with your team to shape how they approach their problems. This role is a good fit for someone who wants to develop their management toolkit while continuing to work closely on their own technical work, and it can lead either towards management or a deeper senior IC track.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the most ambiguous, high-stakes problems facing the company end-to-end, and set how the team frames and approaches them
Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks
Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for, and set the standard for how the team selects and applies these approaches
Deliver algorithmic breakthroughs that move the company's most important metrics, pioneering approaches that become how applied science is done at Garner
Lead a small team — set their technical direction, unblock them when they're stuck, and share accountability for their growth and the quality of what they ship
Review Applied Science work at the highest level across the company, ensuring the methods used across teams are sound and correctly applied
Build a deep understanding of the healthcare economy and Garner's place in it
To make the role concrete, here are three problems on our near-term roadmap:
Provider tiering optimization.
Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
AI primary care doctor.
Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
Member engagement model.
Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.
The ideal candidate has:
6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred
A bias toward action, quickly translating ideas into working prototypes to test approaches
Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
Recognized technical authority, with the judgment to ensure the techniques used across an organization are sound
Strong interest in mentoring or technically leading other Scientists — formal management experience is welcome, but not required
Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
Strong communication skills, including at the executive level, with a track record of driving alignment across an organization
A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.
This is a unique opportunity to work on high-impact problems in healthcare — shaping how members find better care through algorithmic systems that directly influence healthcare outcomes, and helping the scientists around you do the same.
Compensation Transparency:
The target base comp range for this position is $300,000-$390,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: United States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario
Workplace: Remote
ROLE SUMMARY
Temporal Cloud is Temporal’s managed SaaS product, used by customers to run workloads with varying requirements for throughput, latency, resilience, isolation, data residency, and cost. Namespaces are the primary unit of isolation within Temporal Cloud.
In this role you’ll own the Cloud Namespace product surface end-to-end: ensuring customers can provision, configure, operate, and evolve Namespaces safely and effectively over time. You’ll partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more.
WHAT YOU’LL DO
- Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion.
- Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust.
- Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas).
- Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale.
- Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations.
- Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services.
WHAT YOU’LL BRING
- Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter.
- Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers.
- Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns—even if you’re not writing production code.
- Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization.
- Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments.
- Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations.
NICE TO HAVE
- Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation.
- Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time.
- Background working on placement, routing, data residency, or geo-distributed reliability problems.
- Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: United States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California
Workplace: Remote
ROLE SUMMARY
Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal.
Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function.
WHY THIS ROLE EXISTS
Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable.
- Developer Success must scale beyond heroics. We need clear KPIs, tiering, queue management, escalation paths, incident communication standards, RCA practices, quality review, and talent development systems.
- Premium customer interactions increasingly happen across tickets, Slack, escalations, and incident channels. The support experience must have one clear operating model so customers, Sales, SAs, Platform Architects, Product, Engineering, and Support know who owns what and what good looks like.
- The support team must reduce avoidable Engineering escalations while ensuring real product defects, documentation gaps, and recurring customer pain reach Product and Engineering with high-quality signal.
WHAT YOU'LL DO
- Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments.
- Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence.
- Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership.
- Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations.
- Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets.
- Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs.
- Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise.
- Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements.
- Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone.
- Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust.
WHAT YOU'LL BRING
- 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams.
- Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization.
- Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management.
- Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. You can reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows.
- Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed.
- Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality.
- Strong customer communication skills in high-pressure situations. You can write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly.
- Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers.
- High ownership and builder mindset. You create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence.
NICE TO HAVE
- Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling.
- Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions.
- Energized by working within a GTM organization.
- Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling.
- Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies.
- Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's infrastructure fleet spans a growing set of clouds, neoclouds, and on-prem sites. Every part of it is expanding rapidly. Capacity Engineering is the team that connects every stage of that growth, from capacity planning to supply management to capacity delivery to utilization. We partner on supply deals, wire telemetry from day zero, own the canonical capacity data layer, and build the planning and enforcement tools every research and product team relies on.
As an Infrastructure Capacity Planner on the Demand Planning team, you'll own the medium-range demand forecast for every resource class we consume: accelerators, CPU, storage, network, and managed services. Your forecast will support sourcing and purchasing, prioritization, efficiency targets, and workload optimization.
Key responsibilities
Build and own the medium-range multi-resource demand forecast: accelerators by chip/interconnect class, CPU by shape, storage by tier and access pattern, egress by path, managed services by SKU — driven by model roadmap, RL/inference growth, eval volume, and retention policy rather than trend lines.
Run the plan-vs-reality loop. Diff planned allocations against observed fleet occupancy weekly, surface unrecorded trades and stale allocations, and drive variance toward zero with our planning-tools and data teams.
Qualify each incoming capacity tranche against the forecast before signature: right shape, region, quarter, and supporting-resource envelope (storage, egress, CPU).
Partner with Finance and cost-efficiency teams to turn the forecast into core drivers covering the large majority (≥80%) of non-accelerator spend, and to aim savings work where waste will appear next.
What you bring
Have done capacity, demand, or supply planning for large-scale technical infrastructure (cloud, HPC, hyperscale, or a large internal platform) and can articulate the difference between a forecast, a plan, and an allocation.
Build the model yourself rather than specifying it for someone else: SQL against a warehouse, Python/pandas or a proper forecasting/optimization stack.
Understand data-center resource classes well to know why storage and egress don't forecast like GPUs, and why a contract's headline chip count is rarely the binding constraint.
Prefer simple, inspectable models to clever opaque ones, and instrument your own forecast error.
Preferred qualifications
Direct experience with cloud or neocloud providers on reserved-capacity onboarding, private offers, or capacity commitments.
Demand planning or forecasting experience for accelerator fleets, including translating research or product roadmaps into resource requirements.
Data center or colocation delivery experience: power and space planning, network turn-up, site acceptance criteria, and vendor management.
Experience with accelerator health and burn-in, collective-communications sanity testing, or fleet-health SLOs, and the ability to define healthy rigorously.
Experience building lifecycle or state-machine services, or systems of record for infrastructure assets.
Experience onboarding a new hardware generation into an existing scheduler and observability stack.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Norfolk
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers.
Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the North East region in Nebraska. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU’LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
УдалённоUnited States
ОфисheadГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorNew York; Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
УдалённоleadЮАР; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоheadГеография найма не уточнена
ОфисUK, London
ОфисBrazil
ГибридBuenos Aires
seniorUnited States, San Mateo, CA; Coordinate with international stakeholders (USA, Japan, UK) including UI designers, product managers, and engineering leads to ensure cohesive program execution across time zones; Experience coordinating programs across geographically distributed teams with proven ability to navigate cultural and timezone differences
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
New York City, New York
New York City, New York
УдалённоUnited States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario
УдалённоUnited States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California