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Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SDET Contractor We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems. The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient. Responsibilities Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations. Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing. Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria. Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle. Integrate automated testing into CI/CD pipelines and establish effective quality gates. Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality. Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement. Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness. What You'll Do Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling. Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior. Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks. Validate interactions between AI agents, APIs, tools, data sources, and downstream services. Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing. Validate API contracts, schemas, authentication, business rules, error handling, and service integrations. Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues. Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities. Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. 4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline. Strong experience testing REST APIs, backend services, microservices, or distributed systems. Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language. Experience with functional, integration, regression, contract, and end-to-end testing. Experience integrating automated tests into CI/CD pipelines. Strong analytical, debugging, and root-cause-analysis skills. Experience working in an Agile development environment and collaborating across engineering teams. Required Skills Strong understanding of software testing methodologies and Quality Engineering practices. Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling. Experience designing and maintaining automated test frameworks. Experience with Git and CI/CD development workflows. Ability to develop risk-based test strategies and identify appropriate testing layers. Experience testing distributed systems and service-to-service integrations. Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems. Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions. Preferred Skills (Good to have) Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management. Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection. Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies. Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools. Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger. Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS. Experience with performance, scalability, reliability, or resiliency testing. Experience establishing QE metrics, quality gates, or cross-team testing standards. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $51.61 — $77.42 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco Workplace: Hybrid Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically — delivering value throughout the entire journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market. We’re looking for an Account Executive who’s curious, driven, and laser-focused on delivering value — and wants to help reinvent how millions of people work. WHAT YOU'LL DO - Drive new customer acquisition and revenue growth - Deliver an incredible customer experience while helping inform Attio’s product roadmap based on user feedback WHAT YOU'LL BRING - 2+ years of sales closing experience with a technical SaaS product - Strong critical thinking and an aptitude for helping customers solve ambiguous problems - Consistent outperformance to sales targets driven by a rigorous sales process - Experience and interest in team-building and helping others be more successful - Exceptional written communication WHAT DOES THE HIRING PROCESS LOOK LIKE? 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our hiring manager 3. Mock Demo Exercise 4. Three 30-minute interviews with relevant stakeholders 5. 30-minute closing conversation with a member of our Executive Leadership Team 6. Offer stage

Location: San Francisco Workplace: Hybrid Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work. WHAT YOU'LL DO - Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments - Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by - Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products - Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person - Consulting on general RevOps and GTM-tech best practices - Partner with Account Executives during the sales process to close our largest new business deals - Independently manage customer’s post-sale onboarding - Serving as the relationship owner for our top accounts - Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy WHAT YOU'LL BRING - 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale - Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products - Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech - Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success WHAT DOES THE HIRING PROCESS LOOK LIKE? 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our Head of Customer Success 3. 45-minute technical case interview 4. Two 30-minute interviews with relevant stakeholders and Mock Demo exercise 5. 30-minute closing conversation with a member of our Executive Leadership Team 6. Offer stage

Location: Hong Kong We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Purpose of Role • Drive packaging structural simplicity whereas product protection is a primary goal of packaging box. • Oversee packing processes of Hasbro’s products and fully engaged with new packaging designs or improving existing ones to appeal consumer in terms of packaging structure design, quality and cost. • Deliver insights of new paper-making methods such as recycling paper, new techniques for shaping and forming paper, and new materials for use in paper-based products. • Drive strategic next generation materials, engage in hands-on project-based work, and establish key material suppliers’ relationships with a sharp focus on material and process sustainability. Key responsibilities: • Review different types of packaging that commonly applied in Hasbro, design and develop packaging solutions that is safe and cost-effective. • Develop and implement quality control procedures to ensure consistent product quality such as paper, coating, inks and adhesives. • Supports structural packaging initiatives, such as process improvements, material qualification, manufacturing and cost improvements, and sustainability. • Maintain knowledge of industry trend, development and innovation in paper & cardboard materials and printing technology. Act as a SME to educate internal engineers for right use of packaging material, tackle packaging problem in development and manufacturing stage. • Reviewing competitors’ products and pricing to understand market trend and actively connect with Global printers to keep up-to-date packaging design trend and consumer behavior. Requirements: • Bachelor’s degree in Engineering, Material Science, Packaging Technology or related field. • Minimum 8 years of relevant work experience with consumer product manufacturing industry. • Demonstrate working knowledge of technical packaging structure design, with good awareness of packaging construction development, materials and production technologies, i.e. packaging manufacturing, printing and converting process. • Strong network in global paper material industry. • Strong knowledge of paper, cardboard and laminate packaging materials manufacturing processes. • Packaging structure design capability via design software programs in 2D & 3D environment. (e.g. Esko ArtiosCAD, Adobe Illustrator & Solidworks) • Ability to work collaboratively in a dynamic environment while independently managing multiple projects, partners, and priorities. • Self – motivated, proactive, good time management and strong analytical decision making and creative problem solving. • Good communication skills in both written and spoken English, Cantonese and Mandarin. • Sound persuasive skills to navigate resistance to change and influence people to accept the solutions. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Canada, Montreal, QC Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years. Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada. The Role We are seeking an incredibly organized, logistics-driven Character Content Manager to ensure our Character Art pipeline runs efficiently. You do not need to be a formal people manager. Instead, your strength lies in world-class project management, pipeline optimization, and asset logistics . In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops. Key Responsibilities Asset Traffic Control & Logistics: Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors. Outsourcing & Vendor Integration: Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers Pipeline & Workflow Optimization: Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation. Dependency & Risk Management: Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production). Feedback Loop Management: Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams. Sprint Planning & Status Reporting: Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and escalate potential timeline risks to the Lead Producer. What We Are Looking For AAA Production Experience: Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management). Mastery of Project Management Frameworks: Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations. Tool Proficiency: Expert-level mastery of Jira (including custom workflows, automation, and advanced filtering) and asset tracking tools like Shotgrid/Flow, Miro, or Airtable . Outsourcing Literacy: Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process. Exceptional Communication & Diplomacy: The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy. Passion for Asset Mechanics: While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle BONUS POINTS: Experience shipping a Live-Service or Games As A Service (GaaS) title. Experience with 3d Software  (maya, blender etc) Experience with Perforce/Helix Core or engine integration tools (Unreal Engine). Bilingualism (English and French), given our studio's location in Montreal Character art experience BIG bonus for knowing Python scripting/having experience coding your own tool En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada. Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur ·euse· s diverti ·e· s et engagé ·e· s pendant des années. Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada. Le rôle Nous recherchons un(e) Gestionnaire de contenu – Personnages (Character Content Manager) organisé(e) et orienté(e) vers l’éfficacité afin d’assurer l’efficacité de notre pipeline de production en Character Art. Il n’est pas nécessaire d’avoir une expérience formelle en gestion d’équipe. Vos principales forces résident plutôt dans une excellente gestion de projet, l’optimisation des pipelines et la coordination des assets . Dans ce rôle, vous coordonnerez un volume important d’assets produits quotidiennement par notre équipe interne et plusieurs partenaires internationaux en développement externe. Votre objectif sera de permettre à nos artistes de se concentrer sur la qualité du contenu pendant que vous prenez en charge la complexité opérationnelle : alignement des échéanciers, intégration et gestion des outils de suivi, gestion des risques et coordination des boucles de feedback. Principales responsabilités Coordination et logistique des assets : Superviser quotidiennement la réception, le triage et l’acheminement dans le pipeline de dizaines d’assets de personnages provenant de partenaires externes (high-poly, low-poly, textures, rigs, blendshapes). Outsourcing et intégration des partenaires : Collaborer étroitement avec les Leads Character Art internes et les partenaires externes. Établir des jalons de livraison clairs, suivre les engagements de service (SLA) et s’assurer que les partenaires d’outsourcing respectent les échéanciers établis. Optimisation des pipelines et workflows : Concevoir, maintenir et optimiser continuellement les systèmes de suivi ( Jira, ShotGrid/Flow Production Tracking, Confluence ) permettant de suivre le cycle de vie des assets, du concept jusqu’à leur intégration finale dans le moteur. Gestion des dépendances et des risques : Identifier de façon proactive les goulots d’étranglement et les risques liés aux dépendances multidisciplinaires, notamment pour assurer des transitions fluides entre Character Art, Rigging, Animation et Tech Art sans ralentir la production. Gestion des boucles de feedback : Faciliter la communication et le suivi des feedbacks entre les directeurs et Leads Art internes, les partenaires externes et les Producers des autres équipes. Planification des sprints et suivi de production : Prendre en charge la planification des sprints de l’équipe Character. Maintenir une visibilité claire sur l’état de préparation des assets et faire remonter au Lead Producer les risques pouvant affecter les échéanciers. Profil recherché Expérience en production AAA : Expérience démontrée dans un environnement de production AAA à grande échelle et sur l’ensemble du cycle de développement, particulièrement dans la gestion de pipelines à fort volume de contenu (Art, Maps, Outsourcing ou Asset Management). Maîtrise des méthodologies de gestion de projet : Solide expérience pratique des méthodologies Agile, Scrum ou Waterfall , adaptées aux réalités de la production de jeux vidéo. Vous savez construire un plan de jalons qui tient compte de la nature imprévisible et itérative de la production artistique. Maîtrise des outils : Excellente maîtrise de Jira , notamment des workflows personnalisés, de l’automatisation et des filtres avancés, ainsi que d’outils de suivi des assets tels que ShotGrid/Flow, Miro ou Airtable . Expérience en outsourcing : Très bonne compréhension du fonctionnement des partenariats de développement externe. Vous savez interpréter des spécifications d’assets, gérer les jalons avec les partenaires et mettre en place un processus de livraison efficace. Communication et diplomatie : Capacité à évoluer dans des contextes ambigus et à communiquer efficacement avec des équipes techniques, créatives et des partenaires externes. Vous êtes capable de maintenir la pression nécessaire sur les échéanciers tout en préservant de bonnes relations de collaboration. Compréhension du pipeline de production d’assets : Sans nécessairement être artiste, vous possédez une bonne compréhension du cycle de vie et des différentes étapes d’un pipeline de production artistique pour un jeu vidéo. Atouts Expérience sur un jeu Live Service / Games as a Service (GaaS) . Expérience avec des logiciels 3D tels que Maya ou Blender . Expérience avec Perforce/Helix Core ou des outils d’intégration dans un moteur comme Unreal Engine . Bilinguisme français/anglais , compte tenu de la localisation de notre studio à Montréal. Expérience en Character Art . Atout majeur : connaissance du scripting Python ou expérience en programmation et en développement de vos propres outils. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ GENERAL SECRETARY ASSOCIATE INTERNSHIP ⭐ The position is open for gap year or end-of-study interns with a starting date in March 2027, for a six-month internship. It is not open to MBA students. - The Associate supports the General Secretary on top business priorities, such as building new processes internally and externally. - This role offers a unique opportunity to work on a diverse range of projects in a dynamic and innovative environment. ⭐ DETAILED MISSIONS ⭐ The list below is not exhaustive as it will depend on the company priorities during your internship. However it gives a good overview of the range of topics and tasks. Regular missions and recent projects - Sales & Business - Prepare meetings with external stakeholders, support in following up post meetings, track actions to conversion and maintain stakeholder momentum. 👉Help in the organization of events with investors and customers. - Corporate & Governance - Support research and projects related to regulatory stakeholders, fundraisings and governance matters. 👉Contribution to board pack preparation and management (content, timelines, Q&A); conduct targeted legal and market research. - Internal missions - Work on highly structural topics (salary grids, internal frameworks). Improve internal processes and cross-team coordination to ensure Alan can scale without compromising its core values. 👉Harmonization of the weekly internal communication - Brand & Communication - Strengthen the HR & Corporate presence at major events and on social channels, organise internal and external events to build the Alan network and systematize outreach and leverage connections globally. 👉End-to-end organization of events with top schools in our offices - Product & Technical topics - Support cross-functional projects through research, synthesis, and stakeholder coordination, turn insights into actionable recommendations for product and operations. - Talent - Sourcing and recruiting the next GS Associate. 👉Development of the hiring process for the next GS Associate ⭐ PROFILE & COMPETENCIES ⭐ Skills - Proactive & curious - You will be expected to deliver quickly and well on the tasks assigned to you, while to also always be going the extra-mile and show proactive thinking. - Analytical judgment and critical thinking - GS Associate produces a lot of research and analysis. This requires the ability to frame the right questions, evaluate and problem-solve including possible outcomes. - Versatility and stellar execution - You are comfortable with context switching while maintaining impact. - Organization and autonomy - You are well-served in missions requiring precision and reliability. - Crisp thinking and clear communication - You communicate effectively and concisely . - Step back - You have the ability to take a step back and understand the business needs related to any mission. - Technical appetite - Having an aptitude in or appetite for automation, AI and/or data analysis is a plus. Languages - Fluency in spoken and written English. - Fluency in spoken and written French. Background We welcome applications from (at least M1 graduated) candidates with diverse educational backgrounds, including but not limited to: - Business schools (HEC, ESSEC, ESCP, LSE …) - Engineering schools (Polytechnique, Mines Paris, Ecole des Ponts, CentraleSupelec, Imperial … ) - Law schools or political sciences/communication/HR masters in various schools (Science Po, Assas, La Sorbonne, Dauphine…) - Data science or mathematics programs Other relevant fields or schools (Bocconi, Politecnico, TU Delft, UCL, Oxford, Cambridge) Diplomas matter to an extent but if you don’t have one and have built a project or a company, we’d love to hear from you so please send your application! 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. THEREFORE, WE OFFER: - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. WELCOME TO PROCESSOUT ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments. Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more! We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach. If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us. THE ROLE At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut. You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite. The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges. WHAT WE’RE LOOKING FOR - In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective - Native level French or English communication skills complemented by a strong business acumen. - Able to read and analyze server and application logs and debug errors. - Strong experience working with REST HTTP APIs. - Strong experience in project management, and ideally customer onboarding. - Ability to investigate and solve complex technical problems to offer the best solutions to our customers. BONUS POINTS FOR - Experience in a similar role in a tech company. - Experience and knowledge working in the online payments industry. - Prior customer service experience working in a merchant-facing role. - Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work. - Experience working with Javascript to design and build small application scripts. - Ability to read and understand application code (Golang). WHAT YOU WILL BE DOING - Provide technical support to merchants during their implementation of ProcessOut. - Plan and manage their project of implementing the solution. - Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support. - Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents). - Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support. - Interact with the Product/Engineering teams to pinpoint improvement ideas. - Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions. - Ability to multitask with multiple projects and integrations of key customers - Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase. ADDITIONAL INFORMATION Apply without meeting all requirements statement If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values. We believe in equal opportunities. We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you. Take a peek inside life at Checkout.com http://Checkout.com via - Our Culture video https://youtu.be/BEwnpHuadSw - Our careers page https://www.checkout.com/careers - Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U - Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/ Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive. We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders. This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges. You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking. Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.   How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering, - 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions - Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs) - Track record of successfully supporting customers across segments in complex, security-focused technical environments - Experience implementing repeatable service delivery models - Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions - Strong familiarity with security, identity, or IT administration domains strongly preferred - Bonus: Hands-on experience with 1Password or another password manager Leadership & Team Development - Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams - Experience leading through organizational change, driving adoption of new roles, processes, and tools - Experienced in managing managers and senior ICs, including succession planning and leadership development - Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability - Skilled in organizational design, role clarity, and capacity planning across multiple teams - Comfortable acting as a senior escalation point for complex customer and organizational challenges Data & Technical Acumen - Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation - Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures - Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale - Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback - Experience defining success metrics and operating rhythms for technical deployment and onboarding teams - Ability to troubleshoot integrations, API’s or automation workflows Customer & Cross-Functional Collaboration - Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership - Able to align stakeholders across functions and levels, including executive audiences - Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes - Navigates ambiguity with confidence and drives clarity through influence rather than authority Communication & Enablement, & Influence - Excellent written and verbal communication skills, with strong executive presence - Confident representing the technical post-sale organization in leadership forums - Able to clearly articulate risks, tradeoffs, and recommendations - Champions enablement, documentation, and shared learning across teams and functions What you can expect: Learn & Build Context - Develop deep expertise in the 1Password product, customer use cases, and security ecosystem - Understand how success is measured across Implementation, Solutions Architecture, and Customer Success - Build strong relationships with senior internal partners and stakeholders Lead & Develop the Team - Lead and develop the IC’s and managers - Establish clear expectations, success metrics, and growth paths across roles - Drive hiring strategy, onboarding excellence, and long term talent development - Foster strong team rituals, communication norms, and knowledge-sharing systems Own Strategy, Execution, & Outcomes - Define and evolve engagement models, processes, and playbooks - Ensure consistent, high quality technical engagement across all customer segments - Align resources, skills, and priorities to customer needs and business goals - Promote and model a “working out loud” approach to transparency and alignment Support Customers & Escalations - Act as a senior escalation point for high impact, high risk, or complex customer situations - Partner with cross-functional leaders to drive resolution and maintain customer trust - Ensure learnings from escalations inform process improvements and enablement Reporting & Visibility - Provide leadership with clear visibility into customer health, adoption trends, and risks - Deliver insights and recommendations that influence strategy and investment decisions - Represent the voice of technical post sale teams in planning and prioritization discussions - Create a culture of accountability and ownership USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Miami, Florida, USA Thousands of creators across our partner agencies post about Picsart's AI tools every week, and we're scaling that many times over. In this role, you decide what they make: the concepts, hooks, angles, scripts and briefs. You build rough examples in Picsart's own tools so creators and editors can see the idea instead of reading about it, and you run the tests that show which creative turns a viewer into someone who generates, spends credits and pays. You’ll be working across all our social platforms: TikTok, Meta, Instagram, Youtube, X, and Reddit. You work through AI, because nobody can watch that much content by hand. You'll use it to read everything the network publishes, to draft briefs and variations for every agency and creator, and to spot winners early, then you make the call and make the example. The best agencies now publish their playbooks; your edge is running that discipline across every agency at once, with the one dataset no agency has: what happens after the click. How success looks like for this role within a year: conversion per view rising while volume rises, and winning creative replicating across markets in days. Please note that this is a Full-Time Contractor (12-month contract) role. How You'll Make an Impact Decide what creators make. The concepts, hooks and scripts they film each week. Agencies bring local ideas; you pick what the whole network runs. Write briefs creators can follow. Not documents they skim, clear direction, plus rough cuts and examples you make in Picsart's own tools, so nobody has to guess what you meant. Test the creative. Hook against hook, format against format, market against market. The results decide what runs next, not anyone's taste. Get content finished. Work directly with creators and editors to turn concepts into posts, and give feedback specific enough to act on. Find out what converts. Look at what thousands of videos actually did, and point the network at the audiences and use cases that bring in paying users. Spread what wins. When a hook works in one market, get it into every other market and language fast, and into templates users can remix themselves. Own launch content. Every new model and feature goes out through the creator network within days. You decide what day one looks like. Tell product what to build. You see what people want from AI tools before product does. Turn that into concrete asks: which presets, templates and models to build or promote next. Keep it fresh and safe. Stop the whole network from copying last month's winner. And when a platform changes its rules or a theme crosses a trust-and-safety line, the network hears it from you first. What You'll Bring A portfolio, not a résumé: social accounts you've grown. Your own or a client's. Send the links and tell us what the numbers did while you ran them. Creator networks you've directed. How many creators, what you taught them, what came out of it. Content you made yourself. Rough cuts, scripts, hooks, examples, not just feedback on other people's work. Comment-to-DM and link funnels. You've set them up, watched them break, and fixed them. Short-form content that worked in more than one market or language. You know which hooks travelled and which ones didn't. Real use of AI creation tools. You've made things with them, not just read about them. Creative testing. You've run hook against hook, format against format, and let the results decide. Clear writing. A brief a creator can follow, and a short update an executive can read. Great communication skills in English. Any other languages are a plus. #LI-MS1 What we seek and value most in our candidates Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment. Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law. Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish . For Applicants Based in California - California Job Applicant Privacy Notice ( https://rb.gy/lqu5mv) ABOUT US Picsart is the world’s largest digital creation platform and a top 20 most downloaded app . Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.

Location: Madrid, Spain Thousands of creators across our partner agencies post about Picsart's AI tools every week, and we're scaling that many times over. In this role, you decide what they make: the concepts, hooks, angles, scripts and briefs. You build rough examples in Picsart's own tools so creators and editors can see the idea instead of reading about it, and you run the tests that show which creative turns a viewer into someone who generates, spends credits and pays. You’ll be working across all our social platforms: TikTok, Meta, Instagram, Youtube, X, and Reddit. You work through AI, because nobody can watch that much content by hand. You'll use it to read everything the network publishes, to draft briefs and variations for every agency and creator, and to spot winners early, then you make the call and make the example. The best agencies now publish their playbooks; your edge is running that discipline across every agency at once, with the one dataset no agency has: what happens after the click. How success looks like for this role within a year: conversion per view rising while volume rises, and winning creative replicating across markets in days. Please note that this is a Full-Time Contractor (12-month contract) role. How You'll Make an Impact Decide what creators make. The concepts, hooks and scripts they film each week. Agencies bring local ideas; you pick what the whole network runs. Write briefs creators can follow. Not documents they skim, clear direction, plus rough cuts and examples you make in Picsart's own tools, so nobody has to guess what you meant. Test the creative. Hook against hook, format against format, market against market. The results decide what runs next, not anyone's taste. Get content finished. Work directly with creators and editors to turn concepts into posts, and give feedback specific enough to act on. Find out what converts. Look at what thousands of videos actually did, and point the network at the audiences and use cases that bring in paying users. Spread what wins. When a hook works in one market, get it into every other market and language fast, and into templates users can remix themselves. Own launch content. Every new model and feature goes out through the creator network within days. You decide what day one looks like. Tell product what to build. You see what people want from AI tools before product does. Turn that into concrete asks: which presets, templates and models to build or promote next. Keep it fresh and safe. Stop the whole network from copying last month's winner. And when a platform changes its rules or a theme crosses a trust-and-safety line, the network hears it from you first. What You'll Bring A portfolio, not a résumé: social accounts you've grown. Your own or a client's. Send the links and tell us what the numbers did while you ran them. Creator networks you've directed. How many creators, what you taught them, what came out of it. Content you made yourself. Rough cuts, scripts, hooks, examples, not just feedback on other people's work. Comment-to-DM and link funnels. You've set them up, watched them break, and fixed them. Short-form content that worked in more than one market or language. You know which hooks travelled and which ones didn't. Real use of AI creation tools. You've made things with them, not just read about them. Creative testing. You've run hook against hook, format against format, and let the results decide. Clear writing. A brief a creator can follow, and a short update an executive can read. Great communication skills in English. Any other languages are a plus. #LI-MS1 What we seek and value most in our candidates Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment. Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law. Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish . For Applicants Based in California - California Job Applicant Privacy Notice ( https://rb.gy/lqu5mv) ABOUT US Picsart is the world’s largest digital creation platform and a top 20 most downloaded app . Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.

Location: Berlin, Germany Thousands of creators across our partner agencies post about Picsart's AI tools every week, and we're scaling that many times over. In this role, you decide what they make: the concepts, hooks, angles, scripts and briefs. You build rough examples in Picsart's own tools so creators and editors can see the idea instead of reading about it, and you run the tests that show which creative turns a viewer into someone who generates, spends credits and pays. You’ll be working across all our social platforms: TikTok, Meta, Instagram, Youtube, X, and Reddit. You work through AI, because nobody can watch that much content by hand. You'll use it to read everything the network publishes, to draft briefs and variations for every agency and creator, and to spot winners early, then you make the call and make the example. The best agencies now publish their playbooks; your edge is running that discipline across every agency at once, with the one dataset no agency has: what happens after the click. How success looks like for this role within a year: conversion per view rising while volume rises, and winning creative replicating across markets in days. Please note that this is a Full-Time Contractor (12-month contract) role. How You'll Make an Impact Decide what creators make. The concepts, hooks and scripts they film each week. Agencies bring local ideas; you pick what the whole network runs. Write briefs creators can follow. Not documents they skim, clear direction, plus rough cuts and examples you make in Picsart's own tools, so nobody has to guess what you meant. Test the creative. Hook against hook, format against format, market against market. The results decide what runs next, not anyone's taste. Get content finished. Work directly with creators and editors to turn concepts into posts, and give feedback specific enough to act on. Find out what converts. Look at what thousands of videos actually did, and point the network at the audiences and use cases that bring in paying users. Spread what wins. When a hook works in one market, get it into every other market and language fast, and into templates users can remix themselves. Own launch content. Every new model and feature goes out through the creator network within days. You decide what day one looks like. Tell product what to build. You see what people want from AI tools before product does. Turn that into concrete asks: which presets, templates and models to build or promote next. Keep it fresh and safe. Stop the whole network from copying last month's winner. And when a platform changes its rules or a theme crosses a trust-and-safety line, the network hears it from you first. What You'll Bring A portfolio, not a résumé: social accounts you've grown. Your own or a client's. Send the links and tell us what the numbers did while you ran them. Creator networks you've directed. How many creators, what you taught them, what came out of it. Content you made yourself. Rough cuts, scripts, hooks, examples, not just feedback on other people's work. Comment-to-DM and link funnels. You've set them up, watched them break, and fixed them. Short-form content that worked in more than one market or language. You know which hooks travelled and which ones didn't. Real use of AI creation tools. You've made things with them, not just read about them. Creative testing. You've run hook against hook, format against format, and let the results decide. Clear writing. A brief a creator can follow, and a short update an executive can read. Great communication skills in English. Any other languages are a plus. #LI-MS1 What we seek and value most in our candidates Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment. Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law. Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish . For Applicants Based in California - California Job Applicant Privacy Notice ( https://rb.gy/lqu5mv) ABOUT US Picsart is the world’s largest digital creation platform and a top 20 most downloaded app . Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.

Location: London, UK Thousands of creators across our partner agencies post about Picsart's AI tools every week, and we're scaling that many times over. In this role, you decide what they make: the concepts, hooks, angles, scripts and briefs. You build rough examples in Picsart's own tools so creators and editors can see the idea instead of reading about it, and you run the tests that show which creative turns a viewer into someone who generates, spends credits and pays. You’ll be working across all our social platforms: TikTok, Meta, Instagram, Youtube, X, and Reddit. You work through AI, because nobody can watch that much content by hand. You'll use it to read everything the network publishes, to draft briefs and variations for every agency and creator, and to spot winners early, then you make the call and make the example. The best agencies now publish their playbooks; your edge is running that discipline across every agency at once, with the one dataset no agency has: what happens after the click. How success looks like for this role within a year: conversion per view rising while volume rises, and winning creative replicating across markets in days. Please note that this is a Full-Time Contractor (12-month contract) role. How You'll Make an Impact Decide what creators make. The concepts, hooks and scripts they film each week. Agencies bring local ideas; you pick what the whole network runs. Write briefs creators can follow. Not documents they skim, clear direction, plus rough cuts and examples you make in Picsart's own tools, so nobody has to guess what you meant. Test the creative. Hook against hook, format against format, market against market. The results decide what runs next, not anyone's taste. Get content finished. Work directly with creators and editors to turn concepts into posts, and give feedback specific enough to act on. Find out what converts. Look at what thousands of videos actually did, and point the network at the audiences and use cases that bring in paying users. Spread what wins. When a hook works in one market, get it into every other market and language fast, and into templates users can remix themselves. Own launch content. Every new model and feature goes out through the creator network within days. You decide what day one looks like. Tell product what to build. You see what people want from AI tools before product does. Turn that into concrete asks: which presets, templates and models to build or promote next. Keep it fresh and safe. Stop the whole network from copying last month's winner. And when a platform changes its rules or a theme crosses a trust-and-safety line, the network hears it from you first. What You'll Bring A portfolio, not a résumé: social accounts you've grown. Your own or a client's. Send the links and tell us what the numbers did while you ran them. Creator networks you've directed. How many creators, what you taught them, what came out of it. Content you made yourself. Rough cuts, scripts, hooks, examples, not just feedback on other people's work. Comment-to-DM and link funnels. You've set them up, watched them break, and fixed them. Short-form content that worked in more than one market or language. You know which hooks travelled and which ones didn't. Real use of AI creation tools. You've made things with them, not just read about them. Creative testing. You've run hook against hook, format against format, and let the results decide. Clear writing. A brief a creator can follow, and a short update an executive can read. Great communication skills in English. Any other languages are a plus. #LI-MS1 What we seek and value most in our candidates Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment. Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law. Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish . For Applicants Based in California - California Job Applicant Privacy Notice ( https://rb.gy/lqu5mv) ABOUT US Picsart is the world’s largest digital creation platform and a top 20 most downloaded app . Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: Taxfix is building a portfolio of AI-native, SaaS-oriented businesses across different stages of maturity — from established profit pools to scaling businesses and earlier-stage growth bets. We are looking for senior commercial leaders who can take ownership of one of these business areas and build it into a focused, repeatable, and durable growth engine. This role is for high-agency commercial builders who combine strong revenue ownership, sharp customer understanding, and disciplined execution with the ability to operate in ambiguity, experiment quickly, and make clear strategic choices. You will report to the COO or a designated business line leader and work closely with a senior product counterpart in a joint business-building setup. You will own the commercial side of the business while shaping shared priorities across product, monetization, and growth. You will partner closely with Product, Marketing/Growth, Sales, Partnerships, Operations/Service Delivery, Finance, Legal, Data/Analytics, and People. The initial focus is Germany, with potential to support expansion into additional markets. The exact scope will depend on your experience spike and where we see the strongest fit.   YOUR RESPONSIBILITIES: Own commercial strategy and outcomes. Define growth ambition, profitability targets, commercial priorities, and the execution roadmap for a major business area. Make key commercial choices. Shape ICP, segmentation, positioning, value proposition, pricing, packaging, channels, and customer lifecycle. Build repeatable growth loops. Improve acquisition, activation, conversion, retention, expansion, and win-back through disciplined experimentation. Lead revenue generation. Build or scale the right commercial motion — product-led, sales-assisted, partner-led, account-based, lifecycle-driven, or hybrid. Partner closely with Product. Work with a senior product counterpart on roadmap implications, monetization priorities, and business-critical product choices. Establish performance discipline. Define KPIs, forecasting, dashboards, review rituals, and accountability mechanisms. Build strong teams. Hire, coach, and raise the bar for commercial talent while creating clear ownership and leadership capacity. Manage complexity. Anticipate regulatory, operational, data, partner, and compliance risks and create practical guardrails.   WHAT SUCCESS LOOKS LIKE: Success depends on the maturity and economics of the business you lead. In more mature businesses, success may mean sharper focus, stronger pricing and commercial discipline, better profitability, healthier cash generation, and durable growth. In scaling or earlier-stage businesses, success may mean clearer ICP and positioning, stronger conversion and retention, validated propositions and channels, healthier unit economics, and repeatable growth loops. Across all cases, success means stronger commercial judgment, faster learning, better execution, and tight alignment between product direction, monetization, and business outcomes.   YOUR PROFILE: - 10+ years of experience in commercial, sales, GTM, strategy, or general management roles; experience in SaaS, subscriptions, platforms, marketplaces, fintech, or B2B services is strongly preferred. - Proven ability to build or scale a commercial engine, including sales motion, segmentation, pricing, packaging, channels, lifecycle, and operating cadence. - Strong sales background with hands-on ownership of revenue outcomes, pipeline quality, conversion, forecasting, and commercial performance. - Strong P&L and unit economics orientation, including CAC, payback, retention, expansion, margin trade-offs, service cost, and cash implications. - Strong product-commercial judgment and ability to work closely with Product without relying on hierarchy. - High ownership, structured execution, and comfort operating in ambiguity. - Data-driven and experiment-minded, using evidence, customer signals, and fast learning loops to improve performance. - Talent multiplier with experience hiring, coaching, delegating, and developing strong leaders. - Fluent in English; German is a strong plus.   PARTICULARLY RELEVANT EXPERIENCE SPIKES We are hiring across several priority business lines and do not expect every candidate to cover all of them. We are especially interested in profiles with one or more of the following spikes: Consumer SaaS / self-service Experience scaling consumer SaaS, subscription, or product-led growth businesses with high-volume digital funnels, including conversion, lifecycle, retention, pricing, experimentation, and efficient acquisition. Consumer SaaS / expert-assisted services Experience scaling SaaS subscription businesses where software and service delivery are deeply connected, including expert support, operations, quality control, capacity planning, and service economics. SaaS for self-employed professionals Experience building and scaling Business SaaS solutions for self-employed professionals, SMEs, accountants, or similar B2B ecosystems, including sales-led or partner-led GTM, onboarding, retention, expansion, and platform monetization. WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Location: United Kingdom Workplace: Remote Our Solutions Architecture team understands high-level business strategy and translates it into technical requirements for our customers. We love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to customers, prospects, and partners, helping them visualise the steps to achieve their business objectives, and then delivering the outcome with them. This role spans the whole customer journey. Before the sale, you are the technical lead alongside our Sales team, shaping the solution and earning the technical win. After the sale, you stay with the customer and deliver it, owning the hands-on work that turns a signed contract into a working, adopted capability. You own the outcome, not just the design. When a customer asks a question, you answer it. As a Solutions Architect, you'll develop a deep understanding of Chainalysis' solutions and offerings, explaining complex topics to a variety of audiences in a compelling yet understandable way. You'll directly impact some of our most strategic private sector customers, and throughout all of these activities you'll provide feedback that improves the value and experience customers have with Chainalysis' solutions. In this role, you'll: - Partner with the Sales team as the technical lead, running discovery, demonstrations, and proofs of value, and leading the discussions on value creation and solution development that achieve the technical win - Design customer-specific solutions for the deployment and integration of Chainalysis products, and give guidance on technical challenges ranging from high-level architecture to code implementation - Own the post-sale customer experience end to end, configuring, deploying, and tuning our products yourself rather than coordinating others who do it, and working alongside customer teams so they become self-sufficient - Drive sustained adoption and measurable value, from fast onboarding through to the ongoing work of monitoring usage, reviewing product health, tuning rules and alerts, and intervening when adoption slips - Map customer workflows to capabilities across the product suite, including investigations, compliance, security, and data analysis solutions - Investigate using Chainalysis tooling to a competent standard, tracing, attributing, and analysing on the platform, so you can surface actionable insights and integrate Chainalysis into the customer's compliance and risk workflows - Be the person customers look to for answers, resolving technical, compliance, analytical, and operational questions directly, and owning time-sensitive decisions by validating signals quickly and moving the right matters through the correct escalation path - Communicate and translate complex technical requirements to our Product and Engineering teams, including data gaps such as unclustered or unattributed services that you find in the field - Become a trusted technical advisor to both internal and external customers, identifying business opportunities and substantially increasing our foothold with private sector customers and prospects We're looking for candidates who have: - Worked in or directly with our private sector customer types: banks, cryptocurrency exchanges, payment processors, and blockchain developers - Practical understanding of compliance, investigative, and risk workflows, and can speak credibly from practitioner experience in investigations, compliance, fraud, risk, or security - A technical generalist background, comfortable with REST API integrations and familiar with how data is structured in SQL, and always interested in learning more - Experience of account or customer management for an enterprise SaaS business, including commercial awareness and partnering with sales counterparts on renewals and expansion - The ability to communicate clearly with both technical and executive audiences - Curiosity, fast learning, and motivation to solve difficult customer problems - A collaborative approach and generosity with knowledge - Fluency in English Nice to have experience: - Financial compliance and anti-money laundering obligations - Proficiency in Python, REST API integrations, and SQL databases - Hands-on use of AI tooling to improve delivery quality or speed - Experience handling sensitive data and proprietary methods, and protecting them while using them effectively AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: United Kingdom Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls. You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.     THE OPPORTUNITY - Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL - Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements - Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting - Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK - Approve all new high risk client relationships and all periodic review outcomes of existing HRCs - Maintain and regularly update the firms’ business-wide financial crime risk assessments - Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations - Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework - Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities - Prepare regular reporting and MI for senior management, risk committees, and the board - Lead delivery of UK MLRO team monthly review of UK corporate clients - Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned - Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate - Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues - Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule) - Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures - Liaise with law enforcement and regulatory authorities as required: - Regular engagement with FCA supervisory team - PoC for NCA - Support LEAs with setting up accounts     WHAT YOU BRING - Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm - Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG) - Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems - Skilled in translating complex regulatory requirements into actionable policy and operational controls - Confident communicator, able to influence senior stakeholders and represent the firm in external engagements - Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities     NICE TO HAVES - Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice