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Location: San Francisco, CA; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own the end-to-end partnership strategy for Sierra’s US, Canada, and UK Government & SLED ecosystem, identifying, prioritizing, recruiting, and structuring the systems integrator, reseller, distributor, and strategic alliances that will most accelerate Sierra’s growth and expand our public-sector reach. - Build and lead joint go-to-market strategies with key partners, developing compelling joint value propositions, identifying priority accounts and use cases, and aligning sales motions, pipeline goals, and shared success metrics to drive measurable commercial outcomes. - Build a scalable partner program and enablement engine from the ground up, including training, certification paths, sales plays, field-facing materials, commercial frameworks, and onboarding programs that give partners the tools and confidence to effectively position, sell, and deliver Sierra. - Own and grow strategic partner relationships from initial engagement through long-term success, cultivating executive-level sponsorship while establishing the operating rhythms, joint planning, business reviews, governance, and scorecards needed to keep partnerships accountable, productive, and scaling over time. - Serve as the connective tissue between Sierra and the broader public-sector partner ecosystem, partnering closely with Sales, Marketing, Product, and Legal; bringing market intelligence and partner feedback back into Sierra; representing the company at key industry and procurement events; and using pipeline and performance data to determine where to invest, course-correct, or evolve our partnership strategy. WHAT YOU'LL BRING - 10+ years of experience in strategic partnerships, alliances, or channel strategy, with significant experience across US, Canada, and/or UK Government and SLED markets and a proven track record of building and scaling partner programs that drive engagement and pipeline. - Strong relationships across the government technology ecosystem, including resellers, systems integrators, distributors, and strategic partners such as Carahsoft, Deloitte, Accenture Federal Services, or comparable public-sector organizations. - Deep understanding of government procurement and public-sector requirements, including RFPs/RFIs, cooperative purchasing vehicles, GSA schedules, CCS/G-Cloud frameworks, Canadian procurement vehicles, and relevant compliance, security, and accessibility requirements. - Strong executive presence and relationship-building skills, with a demonstrated ability to earn senior-level trust and sponsorship while developing GTM frameworks, enablement programs, and operating cadences that scale partnerships. - AI fluency and a builder mindset, with experience leveraging AI-powered tools and insights in day-to-day work and applying that knowledge to partnerships around an AI-native product like Sierra, along with the ability to travel across the US, Canada, and UK as needed. EVEN BETTER... - Experience working at or partnering closely with government-focused organizations such as Carahsoft, Deloitte, or Accenture Federal, ideally within a high-growth enterprise company where you helped build and scale a public-sector partner ecosystem. - Experience structuring and growing strategic partnerships, including negotiating commercial terms, developing co-sell and governance frameworks, and driving joint GTM initiatives, customer events, executive engagement, and partner marketing programs. - Knowledge of the government technology landscape, ideally including CX/customer service technology, AI/ML applications and public-sector AI policy/procurement trends, with an existing security clearance or eligibility to obtain one where applicable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Staff Machine Learning Operations Engineer to join our Platform Engineering team . This role will report to the VP of Platform Engineering . As Garner's foundational dedicated MLOps Engineer, you will assume responsibility for the reliability, performance, and cost-efficiency of our production machine learning systems. You will lead the development of a robust platform designed to facilitate the secure and consistent deployment of models by our machine learning and data science teams. Given that these models directly influence health outcomes and cost-effectiveness for millions of patients, maintaining the highest standards of production quality is imperative. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own the reliability, performance, functionality, and cost-efficiency of Garner's production ML systems, including establishing SLOs, observability, and on-call responsibilities. Architect Garner's ML platform including required data infrastructure (including feature store, model registry and CI/CD for models), and standardized service patterns. Implement ML-specific CI/CD pipelines: Transition our deployment process from manual notebook hand-offs to automated, PR-driven CI/CD workflows that include automated data quality checks and statistical model validation prior to deployment. Drive down cost and latency through improved architecture, hardware choices, and model optimization as appropriate. Lay the foundation for a future Garner MLOps team, including workflows, standards, and KPIs that enables rapid teammate onboarding and helps stakeholders and teammates quickly identify the health of the team’s products, allowing engineers to focus on areas where issues reside Establish Drift Monitoring: Design and implement automated data drift and concept drift monitoring systems that alert the team when models degrade, laying the groundwork for future Continuous Training (CT) architectures The ideal candidate has: 7+ years of software engineering experience, with significant time spent operating ML or data-intensive systems in production at scale. Deep experience with the modern ML production stack: model serving (e.g., Sagemaker, Triton, or equivalent), feature stores, model registries, and CI/CD for ML. Strong infrastructure and platform engineering fundamentals: Kubernetes, containerization, cloud (AWS preferred), Terraform/IaC, observability, and incident response. Experience designing ML platforms or significant components of one (not strictly consuming SaaS) and the judgment to know when to build vs. buy. Strong collaboration with ML, data, platform engineers, data scientists, and product engineering teams, with the ability to set technical direction as the most senior MLOps voice in the org. Healthcare, regulated-data, or other high-stakes production ML experience is a plus but not required. A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback What you’ll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use: Python, Kubernetes, AWS, Sagemaker, Terraform, S3, Snowflake, Airflow, Datadog This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $298,000 - $351,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Manager of Forward Deployed Engineering on Notion’s Services team, you will lead a team responsible for the hands-on technical delivery of our most complex customer engagements. Your team will design, build, and deploy production-ready solutions that help enterprise customers integrate Notion as the operating layer for their business. You will combine people leadership, technical judgment, and customer-facing delivery. You will coach Forward Deployed Engineers through discovery, architecture, implementation, and launch while remaining close enough to the work to guide difficult technical decisions, unblock delivery, and build trust with senior customer stakeholders. The team’s work includes custom code, production-grade agents and AI workflows using MCP, Agent APIs, and Notion’s automation and execution infrastructure, as well as integrations, data pipelines, enterprise migrations, and complex challenges involving scale, permissions, and governance. You will help establish how Services delivers complex technical implementations across EMEA. This includes building a high-performing team, improving delivery standards and reusable technical assets, partnering with Sales, Product, CX, and Engineering, and turning lessons from customer deployments into product and platform improvements. WHAT YOU'LL ACHIEVE - Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA. - Create a high-performance team environment with clear expectations, strong technical standards, effective feedback, and meaningful career development. - Own the quality and outcomes of engagements from technical discovery and requirements gathering through solution design, implementation, launch, and handover. - Act as a trusted technical and delivery advisor to customer engineering, IT, security, and business leaders, helping them make informed architectural decisions and deepen their use of Notion. - Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows. - Oversee large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, cutover, and post-migration optimization. - Review technical designs and implementation plans, identify delivery risks early, and step in directly when an engagement requires senior technical leadership. - Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing, and delivery planning for strategic opportunities. - Balance customer priorities, team capacity, and technical complexity to make sound staffing and sequencing decisions. - Help define and scale the operating model for Forward Deployed Engineering, including hiring, onboarding, delivery methodologies, quality reviews, documentation, and engineering best practices. SKILLS YOU'LL NEED TO BRING - 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role. - 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery. - A strong track record of hiring, developing, and retaining high-performing technical teams. - Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python, with the technical depth to review production-quality code and guide implementation decisions. - Hands-on experience with APIs, integrations, authentication, data transformation, and production systems. - Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, estimating effort, and translating ambiguous requirements into executable plans. - Strong architectural judgment and debugging skills, with the ability to isolate root causes across code, APIs, permissions, integrations, data quality, automation logic, system limits, and customer-specific environments. - Demonstrated success managing multiple complex customer engagements while maintaining quality, team health, and clear stakeholder communication. - Strong written and verbal communication skills, with the ability to influence technical and business audiences from practitioners through executive stakeholders. - A customer- and outcomes-oriented approach, with sound judgment about when to standardize, when to customize, and how to manage tradeoffs. NICE TO HAVES - Experience building or scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment. - Experience deploying AI agents in complex coding or business workflows. - Experience designing or implementing AI-powered workflows involving MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration. - Experience with ETL or ELT workflows, schema mapping, validation scripts, and large-scale content or data migration tooling. - Experience partnering with product and engineering teams to influence roadmaps or architectural decisions based on customer implementation needs. - Experience supporting pre-sales and early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, prototypes, and custom scripts. - Experience establishing technical delivery standards, quality review processes, discovery methodologies, or internal engineering tooling from the ground up. - A strong track record of successful enterprise implementations across multiple industries or regions. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Limassol, Cyprus; Paphos, Cyprus; Prague, Czech Republic JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are trusted by more than 15 million users worldwide, and 88 Fortune Global 100 companies are our customers. While we’re best known in the developer community, JetBrains is home to over 2,500 internationally minded professionals working in offices across Europe, the US, the Middle East, and Asia. If you’re passionate about doing meaningful work, making a tangible impact, and embracing a collaborative culture that favors continuous improvement, you’ll find your place here. We’re looking for an experienced Finance Business Partner with a global mindset to join our FP&A team. In this role, you will act as a trusted advisor to business leaders, supporting strategic decision-making through insightful analysis, financial planning, and performance management. You will work closely with stakeholders from various departments to ensure that financial insights translate into actionable business outcomes. If you thrive in a dynamic environment, welcome change, and enjoy combining analytical depth with business acumen, we’d love to hear from you. This is a 2-year fixed-term maternity cover position. In this role, you will be responsible for: Business Partnering & Decision Support Partner with leaders across functional and corporate departments (e.g., Sales, Marketing, HR, G&A) to bring a financial perspective to planning, investments, and operational decisions. Act as a trusted advisor, challenging assumptions and ensuring decisions are grounded in financial and business impact. Foster financial awareness across non-financial stakeholders, helping them understand cost drivers, trade-offs, and financial implications of their decisions. Planning & Performance Management Lead budgeting, forecasting, and reforecasting processes for your areas, ensuring assumptions are robust and aligned with company priorities. Monitor and analyze actual performance vs. plan, identifying key drivers, variances, risks, and opportunities. Drive cost management and resource allocation discussions to support efficient scaling of functions. Analysis & Reporting Prepare, analyze, and interpret financial and operational data, including both financial and headcount-related metrics. Investigate monthly variances at both company and department levels, ensuring transparency and clear explanations of performance. Deliver clear, structured, and insightful reporting and presentations for senior management. Handle ad hoc analyses and provide data-driven insights to support decision-making. Data Ownership & Financial Integrity Ensure accuracy, consistency, and integrity of financial data, including alignment between planning, reporting, and actuals. Coordinate and validate inputs such as cost distributions, and headcount planning. Collaborate closely with Accounting, Controlling, and Data teams to maintain high-quality management reporting. Tools, Processes & Continuous Improvement Own and improve financial models, forecasting methodologies, and reporting tools. Contribute to the development and automation of dashboards and reports (e.g., in Excel, Power BI, or similar tools). Drive process improvements to increase efficiency, scalability, and transparency in FP&A processes. You’ll be successful in this role if you have: Proven experience as a Finance Business Partner, Financial Analyst, or similar FP&A role in a multinational or fast-growing company; Strong knowledge of financial planning, budgeting, and performance management processes; Excellent analytical and problem-solving skills, with the ability to translate data into insights that drive business action; High proficiency in Excel and experience with FP&A tools and BI platforms (e.g., Tableau, Power BI, BOARD, or similar); Strong business acumen and the ability to engage confidently with technical and product stakeholders; Excellent communication and collaboration skills, especially when simplifying complex financial topics for non-financial audiences; A proactive mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Fluency in English, both written and verbal. At JetBrains, we believe great software is built by great people – and great decisions are powered by great data. As a Finance Business Partner, you’ll have the opportunity to shape the way we plan, analyze, and steer our business. You’ll collaborate closely with leaders across departments, combining analytical depth with strategic thinking to ensure our financial foundation supports innovation and excellence. Join us to shape how financial insights guide the future of JetBrains. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family. Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-YY1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Singapore Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.  This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact. WHAT YOU WILL DO CUSTOMER SUCCESS OWNERSHIP - Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions. - Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs. - Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction. - Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn. - Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns. - Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap. - Develop and deliver customer training, enablement programs, and best practices to drive adoption. - Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics. STRATEGIC CUSTOMER GUIDANCE - Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes. - Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production. - Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. - Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions. CROSS-FUNCTIONAL COLLABORATION - Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives. - Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value. - Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment. - Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention. - Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams. - Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences. - Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success. - Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential. - Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: USA Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are seeking passionate, proactive, and results-driven Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with SMB & Corporate segment clients across US and Canada markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table. You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. The role is based in Poland and requires availability to work a shifted schedule from 1:00 p.m. to 10:00 p.m. CET to ensure effective cross-regional collaboration. International travel may be required for this role. Responsibilities: -Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment. -Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives. -Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues. -Help customers achieve their desired outcomes through product consulting, value realization, and high ROI. -Grow customer's portfolio through zero churn and active cross and up-sales. Requirements: -3+ years of experience working with global segment customers (preferably North America region); -Fluent in English — both verbal and written with executive-level communication; -Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software; -Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners; -Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software; -Strong Customer-Centric Communication and Presentations Skills; -Commercial acumen, including negotiation and renewal management; -Excellent time management and efficiency skills. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: United Arab Emirates Workplace: Hybrid ROLE HIGHLIGHTS: - Program Director UAE - Location: Abu Dhabi - Department: Missions - Reports to: VP, Missions Programme Management - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   Deliver complex Satellite Mission programs end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence. You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships. This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally. The role will be based in the UAE at the ICEYE facility. Travel to Espoo (Finland) and customer sites is required.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Satellite Mission programs are delivered predictably on schedule, within budget, and meeting or exceeding agreed performance and quality targets - Customers experience consistent, high-trust partnerships, reflected in strong satisfaction, repeat business, and seamless program execution - Program plans provide clear alignment across stakeholders, enabling efficient use of resources, financial control, and on-time milestone achievement - Risks, dependencies, and escalations are proactively mitigated, minimizing disruption and ensuring continuous, reliable delivery - Cross-functional teams operate in a coordinated, outcome-driven manner, reducing bottlenecks and accelerating mission execution - Program management practices drive measurable improvements in delivery efficiency, scalability, and predictability across Missions - Stakeholders at all levels have timely, accurate visibility into program status, enabling informed decision-making and early intervention where needed   WHAT WE’RE LOOKING FOR Must haves: - 5–10 years’ experience delivering complex, multi-stakeholder programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT) - Strong customer-facing capability, including managing senior stakeholders and complex requirements - Proven leadership of cross-functional teams to deliver aligned outcomes - Expertise in end-to-end program management (planning, execution, governance across scope, schedule, budget, and risk) - Strong analytical, problem-solving, and decision-making skills in uncertain environments - Excellent communication skills across technical and non-technical audiences - Degree in business, engineering, or a related field - Must have or be able to get UAE residence   Nice to haves: - Experience in Earth Observation (EO), SAR, or remote sensing - Background in complex systems or product development environments - Experience working with government or defence customers - Knowledge of hardware, software, or embedded systems development - Advanced degree (Master’s) or relevant certifications (e.g. PMP, PgMP)   APPLICATION PROCESS - Initial interview with Talent Attraction - Hiring Manager interview with VP Missions Program - Case interview - Interview with CEO UAE - Final interview with SVP Missions - References WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Portugal Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture. Who We're Looking For We are seeking an innovative Business Analyst to join our No-Code Development Team. Our mission is to address real-world challenges and drive transformative impact through no-code technology In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively. Responsibilities UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process. Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation. Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems. Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication. Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity. User Story Decomposition: Decompose User Stories into executable tasks for no-code creation. Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement. Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements. Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes. Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes. Requirements Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features. Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects. Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently. Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills. Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences. Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions. A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set. Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders. Will be a plus Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience. Coding skills, with the ability to understand and communicate technical concepts effectively. Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience. What to expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job This role unites Security and Infrastructure under a single organizational mandate to ensure security practices align directly with rapid engineering execution and platform scalability. Flo Health protects the data of over 80 million monthly active users, holding ISO 27001 and ISO 27701 certifications alongside privacy-first features such as Anonymous Mode. The VP of Security & Infrastructure is accountable for maintaining and elevating these security, privacy, and architectural standards across the organization. We are building organisation where secure is the default path and the fast path. Core Ownership & Responsibilities 1. Security Strategy & Governance Security Stategy and Roadmap: Develop, evolve and communicate Flo’s security strategy and roadmap, promoting strong shared security ownership culture. Security Programme: Oversee all aspects of Flo’s security programme, risk management, security architecture, product security, and security operations, including embedded security engineering functions. Data Protection & Governance: Define and enforce standards for storing, protecting, and deleting personal and health data across production systems, analytics warehouses, AI model training sets, backups, and search indexes. Regulatory & Compliance Engineering: Deliver and oversee the performance of technical controls, automated evidence extraction, and ongoing compliance for ISO 27001, ISO 27701, SOC 2 Type 2, HIPAA, EU AI Act, and Cyber Resilience Act. Third-Party & Supply-Chain Risk: Establish evaluation criteria and ongoing governance controls for vendors, SDKs, and external partners accessing internal environments or data. Vulnerability Management: Oversee the management life cycle of code, third party and platform vulnerabilities, ensuring remediation paths are transparent, risk-based, and tracked to closure. Security Operations & Incident Response: Oversee detection engineering, continuous threat monitoring, and serve as the accountable executive for major incident escalations. 2. Platform & Infrastructure Engineering Cloud & Developer Infrastructure: Own GCP and AWS multi-account architecture, Kubernetes, Terraform, and developer platform delivery to drive down lead times and change failure rates. Secure SDLC: embed technical security requirements across the development lifecycle, optimising automated security controls within CI/CD pipelines, and ensuring well informed platform and product security architecture decisions drive strong protection, resilience and scalability. Corporate IT & Access Controls: Manage IT service provision, including identity, hardware devices, collaboration tools and joiner-mover-leaver lifecycle workflows through automated, self-service access controls. 3. User Identity & AI Security Product Identity & Access Management: Direct cross-functional roadmaps for user facing security services and account safety, including authentication, sessions management, and cryptography,while balancing conversion metrics with security controls. AI & Machine Actor Security: Establish governance, scoping, permissioning, appropriate security guardrails and auditing for AI-assisted engineering agents and consumer-facing AI features. 4. External Trust and Transparency Advocate for Security In FemTech: Set and continually raisethe bar as market leader, executing transparent and proactive external communications and raising Flo's security profile through external events and industry engagement. Key Qualifications & Technical Requirements Leadership Experience: Proven track record of managing combined or parallel Security and Production Infrastructure functions at consumer scale (tens of millions of active users). Product Integration: Demonstrated experience partnering with Product, Design, and Mobile/Backend Engineering teams to ship user-facing features to roadmap. Audit Track Record: Successful execution and ongoing maintenance of ISO 27001, SOC 2, HIPAA, or equivalent certification frameworks through external audits. Data Privacy Systems: Deep technical experience implementing GDPR, automated data deletion, retention policies, DPIAs, and cross-border transfer controls programmatically. AI Governance & Security: Practical implementation experience securing AI models, autonomous code/development agents, and automated permission/audit systems. Preferred Qualifications: Experience with consumer sign-in optimization, health/biometric data protection, in-house offensive security engineering, and mobile platform security. Annual Salary Range (ranges may vary based on skills and experience) £200,000 — £220,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Berlin (Germany) Data Scientist - Join Our Innovative Team at think-cell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do We're a Data Team that operates like a scaleup within an established company: real ownership, short decision paths, and room to shape things. No corporate bureaucracy – but the resources of a mature business. Our team is made up of experienced senior individual contributors who work independently, challenge each other constructively, and collaborate closely on solving complex problems. It is an environment with a high level of trust, autonomy, and strong opportunities to learn from experienced peers across both technical and business topics. You don't just analyze – you drive. You proactively identify gaps, inefficiencies, and opportunities for improvement, build the foundations to answer questions, and make sure stakeholders don't just receive dashboards, but know what to do with them. Key Responsibilities: Translate complex product and business questions into structured analytical, statistical, and machine-learning approaches Develop predictive and diagnostic models and derive robust signals from customer, product, and behavioural data Own solutions end to end - from outcome definition, feature engineering, and validation to operationalization, monitoring, and continuous improvement Design analyses that identify meaningful drivers, test assumptions, and quantify uncertainty Create reusable analytical assets, including models, scores, features, and evaluation frameworks Partner with Product, Marketing, Commercial, and other teams to turn complex findings into clear decisions and actions You will be great for this position if you have 3+ years of experience in Data Science, Advanced Analytics, or a comparable role Strong SQL and Python skills, including experience with common data science and machine-learning libraries Solid knowledge of statistical and predictive modelling, feature engineering, and model evaluation Experience operationalizing analytical models for recurring business use A strong understanding of validation, data leakage, bias, uncertainty, and model limitations A pragmatic approach focused on the simplest reliable solution Strong stakeholder management skills and the ability to challenge assumptions and communicate what data can and cannot support A proactive, ownership-driven way of working Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 240 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York City Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: We're looking for a Solutions Engineering Manager to lead and grow our presales function in NYC. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. Recruitment and Development - Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. - Run regular 1:1s, deal reviews, and career development conversations, ensuring a high quality of discovery, demos, and technical evaluations across the team. - Build a collaborative, inclusive team culture where Solutions Engineers support each other across deals, not just their own book. Execution - Execute and reinforce Synthesia's core presales motions (research, discovery, demos, workshops, Proofs of Concept, champion building, and handover to customer success) with consistency across your team. - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars, so your team proves business value quickly regardless of use case. - Build and maintain the presales toolkit for your team with Synthesia's product and operations teams for demo environments, reusable assets, evaluation guides, and objection handling; iterating where you see gaps for your market. - Evangelize and drive consistent use of AI tools across your team, from call prep to demo delivery to turning discovery notes into follow-up documentation to improve win rate and deal size. - Partner with Enablement and senior SEs in other markets to share what's working and avoid rebuilding the same assets twice. - Own forecasting and pipeline hygiene for presales involvement in your market, and report on team performance, win rates, and Proofs of Concept throughput to presales leadership. - Partner with Sales leadership on account and territory strategy, resourcing your team against the highest-value opportunities. - Bring visibility to deal risk, timeline, and technical dependencies across your team's active opportunities, and unblock what your SEs can't unblock alone. - Route field feedback, product gaps, and competitive intelligence from your team up to Product, Product Marketing, and SE leadership. Domain and Playbook expertise - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars. - Use your experience in expert-level discovery, demonstrations, and Proofs of Concept scoping to coach SEs at every level. - Build fluency in MEDDPICC and Command of the Message frameworks across your team through coaching on real-world application, not framework recitation. - Deliver and coach Proofs of Concept and executive readouts as a business narrative, not a feature tour, holding the room with C-level audiences yourself when the deal calls for it. About you: - Experience recruiting, managing, and developing Solution Engineering presales teams. - You've owned the full employee life cycle from hiring through onboarding and promotions, across tenures from early stage to specialised individual contributors. You've done this with teams you've inherited, plus those you've built from scratch. - Your path to leadership started as an IC executing straightforward opportunities against a playbook, then evolved into solving complex problems with product partners - ultimately building deep expertise in a specific business area or vertical. - Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process, not through reinventing it. - Comfortable owning forecasting, pipeline hygiene, and performance reporting from a presales perspective, not mimicking the AE perspective. - Fluent in MEDDPICC and Command of the Message, with the credibility to coach both new and experienced SEs on applying them. - Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives, and can teach others to do the same. - Collaborative leadership style, comfortable partnering with Sales, Product, Customer Success, and Product Marketing leadership as peers, not just stakeholders. Location: This role is hybrid (2+ days a week in our NYC office depending on needs), and we offer 60 days "work from anywhere" annually. Beneftis - A competitive salary + stock options in our fast-growing Series E startup - Hybrid working environment for NY based employees - 100% Medical, Dental & Vision - 401k Plan + company match - Paid parental leave - 25 days of annual leave + Public holidays + paid sick leave - Fun culture with regular socials - A generous referral scheme - A brand new computer + monitor, + a working from home stipend

Anthropic is an AI safety and research company building reliable, interpretable AI systems like the Claude family of large language models. About the role Prompts specify what Claude does. Evals measure whether it did. The Product Prompt and Eval Design team handles both for product design: the system prompt greeting new users, tool descriptions deciding whether Claude searches, instructions maintaining quality, and evals testing all of it. The role focuses on building evals that check prompts, the harness running them, and tools enabling designers to do this work independently. It involves close collaboration with surface owners, engineers, and prompt engineering teams during model releases. Key responsibilities: — Write and revise prompts behind Claude's tools, features, and behaviors on product surfaces; test, fix, ship, and confirm prompts. — Build graders to validate prompt fixes and rerun on new models; automate evals from designers' rubrics and analyze transcripts. — Develop visual, low-code eval tools for designers without engineering help: assemble comparison sets, convert rubrics into graders, compare prompt variants, and present results. — Observe designers using tools and simplify them. — Support model releases by testing surfaces, writing prompt fixes and migrations, and creating prompts for new features. — Establish and scale the eval harness to test 50-100 tools with reliable settings, maintain eval stability across models, and diagnose regressions. — Package issues unfixable by prompting for training, including graders, human-feedback questions, and good/bad pairs. Minimum qualifications: — Production-quality Python. — Experience building and maintaining evaluation pipelines for LLM products: graders, rubrics, comparison sets, regression suites, and their orchestration. — Experience creating internal tools with user-friendly interfaces for non-coders. — Experience setting up test harnesses, sandboxing tool calls, and stabilizing settings for comparable runs. — Experience shipping prompts or working closely with prompt shippers, understanding prompt failures across models. — Ability to read transcripts beyond scores. Preferred qualifications: — Experience within a model-launch cycle. — A/B testing experience linking offline evals to online outcomes. — Front-end or notebook-to-app experience and insights on eval result legibility. — Experience converting product rubrics into training signals: graders, human-feedback questions, or preference pairs. — Concern for Claude's behavior for users, beyond metric changes. Logistics: — Minimum education: Bachelor’s degree or equivalent. — Location-based hybrid policy: at least 25% office presence expected. — Visa sponsorship available with legal support. Anthropic values diversity and encourages applications from underrepresented groups. The company emphasizes AI safety and ethical implications, fostering a collaborative environment focused on impactful AI research. Compensation: — Annual salary range: $305,000 - $385,000 USD. Work location: — Hybrid in San Francisco or New York offices.

Location: Tbilisi, Georgia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As an SSC Training Manager, you will oversee the training efforts within our Shared Service Centre Team, ensuring that all training programs are aligned with global standards while addressing local needs. You will manage the SSC Training Team, track KPIs, and ensure the successful rollout of global learning initiatives. If you are eager to make a difference in how teams are trained and onboarded, this role is perfect for you. Essential Duties and Responsibilities Team Management: Manage and lead Training Leads and Training Specialists to ensure effective execution of training programs. Oversee the development and performance of the Training Team, ensuring all trainers are equipped to meet local and global objectives. KPI Tracking and Development: Track and report on the relevant Training KPIs to ensure the effectiveness of training programs and drive continuous improvement. Analyze training performance data to identify areas for enhancement and drive strategic changes based on those insights. Train-the-Trainer Certification: Implement and track the Train-the-Trainer certification process, ensuring trainers are prepared to deliver high-quality learning experiences. Ensure trainers are certified and maintain ongoing competency through continuous evaluation. Learning Strategy Development: Manage high-volume, cohort-based onboarding programs that deliver consistent agent readiness across the SSC. Continuously refine the program to accelerate ramp-up without compromising quality. Develop instructional learning strategies tailored to the needs of SSC, focusing on both onboarding and continuous learning. Collaborate with global teams to define and validate new training approaches that enhance learning effectiveness. Project and Initiative Rollouts: Lead the rollout of global training projects and initiatives, ensuring that the SSC team is aligned with global standards. Coordinate with local teams to implement global changes and customize the delivery of these initiatives to suit local nuances. Global-Local Collaboration: Serve as the key liaison between local teams and the global training organization, ensuring that local feedback and requests are communicated and considered in global decision-making. Partner with cross functional teams to identify performance trends and prioritize improvement efforts across the SSC agent population. Act as SCC’s primary voice in global training design and delivery, surfacing local performance patterns, flagging content gaps and co-developing learning solutions with the global training team. Our humble expectations Leadership and Team Development: Proven ability to lead and inspire a training team, setting a strong example and guiding team members to deliver impactful learning experiences. Committed to fostering a culture of growth, ensuring team members have the support and resources needed to excel. Data-Driven Decision Making: Skilled in interpreting data to measure training effectiveness and  translate insights into learning program adjustments. Instructional Design: Knowledgeable in creating tailored learning strategies that balance local needs with global goals, particularly for onboarding and continuous learning. Project Management: Strong project coordination skills, especially in managing training rollouts and adapting them to fit local requirements. Performance Consulting: Able to work with cross functional partners to diagnose the root cause of performance gaps and design the appropriate, targeted learning interventions. Clear Communicator: Able to bridge global and local teams effectively, communicating needs and updates in a clear, actionable way. Adaptable & Culturally Aware: Flexible in approach, with a sensitivity to cultural differences and local needs, ensuring training programs are relevant. Problem Solver with a Strategic Lens: Quick to identify challenges and implement improvements, especially when adapting global programs to local nuances. Attention to Detail: Meticulous in ensuring that training content and delivery meet both global standards and local expectations. Accountability for SSC Success: Deep commitment to the growth and wellbeing of the SSC Team, taking ownership of training outcomes, ensuring alignment with organizational standards and addressing performance gaps. Languages : Fluent English is required. Location : Available to work from our Tbilisi office. Next steps If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Abu Dhabi; Dubai Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   As an early member of our Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.    WHAT YOU WILL DO   Your scope will be as follows:   Pre-Sale & Sales Activities: • Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives • Help onboard AI Platform and model updates to strategic partner platforms • Drive enablement at scale across strategic partner technical and sales teams • Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc. • Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary. • Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.    Product Implementation & Integration: • Be the “user zero” to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams. • Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability) • Guide and support partners and customers in deploying our text completion API into their infrastructure. • Work closely with customers and partners to fine-tune models according to their specific requirements. • Regularly liaise with the product and technical teams to relay feedback and suggest improvements.   Customer & Partner Success & Support: • Collaborate with Account Executives to ensure that the customer is maximizing the product's potential. • Provide post-deployment support, addressing any issues or challenges that arise promptly. • Offer recommendations for product optimizations or new features based on customer feedback. • Develop custom features for customers as needed.   WHAT WE'RE LOOKING FOR   • Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer). • Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution. • Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations • Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders • Strong Python development skills with proven ability to integrate data from multiple sources. Working knowledge of cloud architecture and deployment patterns for AI/ML solutions • Experience building enablement assets and driving enablement or evangelism at scale • Track record of managing complex implementation projects from discovery to delivery • Experience running solution design workshops and translating business requirements into technical specifications • Strong stakeholder management skills, including experience working with C-level executives • Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences • Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience) • Nice to have: track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction • Nice to have: Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message.  • Experience working in a constantly changing environment with multiple internal stakeholders • Demonstrated ability to collaborate with cross-functional teams • Strong written and verbal communication skills in English (fluent) and, ideally, other European languages WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Italy About our client Our client is a family-run Japanese company with over 200 years of history and two key business divisions: food for human consumption and pet food. In Japan, our client is the No.1 pet food brand , known for its wide product portfolio and innovative, industry-defining product “Churu” . After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide. They are now seeking a highly motivated eCommerce Specialist to join their team and support their growing European operations. With full budget accountability in alignment with the line manager, the position focuses on building strong, influential relationships with key eRetailers and collaborating with internal stakeholders to deliver actionable insights and innovative solutions. The role will lead the development and execution of mutually beneficial joint business plans that foster sustainable growth for the eCommerce channel and the overall market. In this position, you will lead and coordinate the eCommerce channel in close collaboration with local market teams for our client. You will drive growth, strengthen client relationships, and ensure operational excellence in the digital space. Main responsibilities: Lead eCommerce Strategy: Develop and execute strategies to grow online sales, traffic, and customer loyalty across key platforms and emerging eRetailers. Manage Key Accounts: Act as the primary contact for major eRetailers (e.g., Amazon,…), ensuring strong partnerships and tailored solutions. Drive Sales Performance: Oversee distribution, revenue, and budget targets for the eRetailers, ensuring alignment with business objectives. Plan & Execute Listings: Prepare and implement annual plans, product listings, and promotional activities to maximize visibility and conversion. Analyze Market & Assortment: Monitor market trends, competitor activity, and assortment opportunities to identify new revenue streams. Monitor & Report KPIs: Track account performance, provide regular reporting, and ensure achievement of agreed KPIs. Collaborate Cross-Functionally: Work closely with marketing, shopper CX, supply chain, and colleagues to share best practices and support overall growth. Ensure Compliance & Control: Maintain operational standards, budget adherence, and compliance in all Digital Commerce activities. Represent the Brand: Participate in trade fairs and industry events to strengthen our client's presence and build strategic relationships. Requirements Education & Experience University degree or equivalent vocational training. 2-4 years of professional experience in eCommerce, digital sales, or key account management within FMCG or related industries. Proven track record in managing eCommerce platforms and client relationships (experience with Amazon or similar online-shops is a plus). Technical & Analytical Skills Strong knowledge of digital marketing tactics, tools, and trends, with ability to translate them into actionable strategies. Data-driven mindset: skilled in analysing performance data and making informed decisions to optimize digital channels. Proficiency in MS Office (Excel, Word, Outlook), Power BI, and familiarity with analytics tools (e.g., Google Analytics). IT literacy and ability to work with digital tools and platforms. Commercial & Strategic Skills Solid business acumen and ability to develop tailored strategies for key accounts. Understanding of market dynamics, competitor analysis, and decision-making processes. Ability to interpret customer and market data to identify growth opportunities. Interpersonal & Communication Skills Excellent intercultural communication and relationship management skills. Targeted and persuasive communication style, both written and verbal. Strong networking and customer orientation. Languages: Business-level English/Italian (French and additional European languages are a plus). Other Requirements Willingness to travel for business (as agreed with line manager). Driving license (Category B ). Competencies Drive for Results: Strong focus on achieving goals and delivering measurable outcomes. Customer Focus: Ability to understand and anticipate customer needs and build lasting relationships. Action-Oriented: Proactive approach to problem-solving and execution in a fast-paced environment. Planning & Priority Setting: Skilled in organizing tasks, managing time, and setting clear priorities. Communication Skills: Excellent verbal and written communication, including intercultural competence. Peer Relationship & Collaboration: Ability to work effectively across teams and influence stakeholders. Adaptability: Comfortable with change and able to adjust strategies quickly. Key Functional Competencies & Technical Skills eCommerce Expertise: Managing online platforms and eRetailers (Amazon, …). Customer Execution & Measurement: Delivering flawless execution and tracking performance metrics. Sales & Customer Communications: Building compelling propositions and maintaining strong client engagement. Revenue Management: Ability to optimize pricing, promotions, and profitability. Financial & Analytical Acumen: Strong data interpretation skills to drive insights and decisions. Digital Marketing Knowledge: Understanding of tactics, tools, and trends to drive traffic and conversion. Analytical Skills: Turning data into actionable insights for growth. IT & Tools Proficiency: Advanced MS Office (Excel, Word, Outlook), Power BI, and analytics platforms.

Location: South Africa; Brazil; Mexico; Venezuela, Bolivarian Republic of; Colombia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a fast-growing health and longevity-focused wellness company specializing in metabolic science and personalized medical optimization. Operating at the intersection of clinical care and performance wellness, the team provides a comprehensive suite of services including medically supervised weight loss, peptide therapy, hormone optimization, and advanced recovery treatments like hyperbaric oxygen and cryotherapy. They serve a diverse demographic of high-performing individuals, from executives to proactive professionals, through a membership-based model that prioritizes long-term outcomes over reactive medicine. With a focus on bridging the gap between traditional healthcare and peak performance, this organization utilizes data-driven diagnostic testing and custom-compounded protocols to help clients age smarter and recover faster. The team is dedicated to an evidence-based, patient-centric culture that values innovation and measurable impact. As they continue to scale their presence both physically and virtually, they offer a collaborative and forward-thinking environment for those passionate about the future of functional medicine and aesthetic rejuvenation. Job Type Full-time Job Summary We are looking for a strategic and high-energy Lead Account Manager to spearhead our client success efforts. In this pivotal role, you will oversee a book of 140 businesses while managing a dedicated team of four account managers. Your mission is to elevate the client experience, ensure rapid response times, and drive measurable growth for our partners. If you are a natural leader who thrives in a fast-paced environment and is passionate about delivering world-class service, we want to hear from you. Key Responsibilities Lead, mentor, and manage a team of four account managers to ensure peak performance. Oversee a diverse portfolio of 140 client accounts, maintaining high satisfaction and retention. Monitor and optimize Service Level Agreement (SLA) response times to ensure excellence. Analyze client feedback and surveys to implement service improvements and strategy shifts. Identify and execute opportunities for account growth and expansion within the existing book of business. Act as the primary point of escalation for client needs and team challenges. Requirements Minimum of 2 years of professional experience in Account Management. Proven leadership experience or the demonstrated ability to manage and develop a team. Ability to work EST-aligned hours with flexibility for core team overlap. Exceptional communication skills and a results-oriented mindset. Strong organizational skills to manage high-volume client portfolios effectively. Nice-to-Haves Proficiency in Google Workspace. Advanced English language proficiency. Benefits 💰 Competitive salary 🌎 Fully remote work environment 🚀 Rapid career growth and progression opportunities 📈 Salary raises and performance-based bonuses 🎯 Future incentive structures currently in development 🕒 Flexible working hours with core overlap

Location: United States SaaS Revenue & Financial Analyst — Flosum About Flosum Flosum is a Salesforce-native platform company delivering enterprise-grade DevOps, data protection, and security solutions to some of the world's largest organizations. Our product portfolio spans Cloud DevOps, Data Migrator, Data Masking, Data Backup, Org Security, Cloud Trust Center, and Sandbox Synchronization — all built natively on the Salesforce platform. We serve enterprise customers across technology, energy, financial services, healthcare, and federal government. Flosum is a growth-stage company operating with the intensity and speed of a startup backed by the discipline of a mature operator. The Role We're hiring a SaaS Revenue & Financial Analyst who will own the measurement layer of our entire business. You will be the person who knows every number — ARR, net retention, expansion, churn, pipeline conversion, cost of acquisition, gross margin by product line, services margin, cash flow, and everything in between. You'll work across Salesforce (our CRM and billing system of record) and QuickBooks (our financial system) to build a unified, always-current picture of company performance. This is not a reporting role. This is an analytical role where you connect revenue operations data to financial outcomes and surface the insights that drive decisions at the CEO level. What You'll Own You will build and maintain our SaaS metrics infrastructure — ARR waterfall, cohort retention analysis, revenue recognition schedules, deferred revenue tracking, and unit economics by segment. You will reconcile Salesforce bookings data against QuickBooks revenue entries and ensure we have a single source of truth across both systems. You will produce monthly and quarterly financial and revenue packages for leadership, including variance analysis against plan. You will model scenarios for pricing changes, product bundling, geographic expansion, and headcount investment. You will monitor pipeline health and translate pipeline data into revenue forecasts with documented assumptions. You will own the data integrity between our CRM and accounting systems, flagging discrepancies before they compound. You will support board-level and investor-level reporting with clean, defensible metrics. Requirements What We're Looking For You have three-plus years of experience in SaaS financial analysis, revenue operations, or FP&A at a B2B software company. You are deeply proficient in Salesforce — not as a user, but as someone who understands opportunity objects, product schedules, contract structures, and reporting at a data level. You are equally proficient in QuickBooks Online, including chart of accounts design, revenue categorization, journal entries, and reconciliation workflows. You understand ASC 606 revenue recognition principles and can apply them to a multi-product SaaS business with annual and multi-year contracts. You can build financial models from scratch in Excel or Google Sheets — not from templates, from logic. You think in terms of cohorts, not just totals. You understand the difference between bookings, billings, and revenue, and you can explain why each matters. You are precise, skeptical of your own numbers, and obsessive about data integrity. Preferred Experience at a company with a mix of subscription revenue and professional services. Familiarity with Salesforce CPQ or native Salesforce quoting and contract objects. Exposure to investor or board reporting at a growth-stage company. Experience with Marketo or HubSpot data as it relates to CAC and attribution modeling. Why Flosum You'll report directly into the CEO's operating rhythm. Your work will not sit in a queue — it will shape hiring plans, product investment, and go-to-market strategy in real time. Flosum is building the definitive platform for Salesforce lifecycle management, and we need someone who can measure every dimension of that growth with precision.