Location: Remote, USA
Workplace: remote
Job Title:
VP, Product Operations
Location:
USA – Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.
This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.
Key Responsibilities:
Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Security Engineer on Security Incident Response, you'll serve as a senior technical leader and builder for the team, helping shape both how we respond to incidents today and how our response capabilities evolve over time.This role is about advancing what the team is capable of, not just responding when something breaks. You'll design and build the AI-assisted systems that extend the team's reach, lead the response to the most complex incidents, and own programs that make the organization more prepared over time, from tabletop exercises and gamedays to the continued advancement of threat hunting and insider risk capabilities.
You bring engineering depth, sound incident judgment, and the ability to plan, and deliver complex work against a longer-term maturity roadmap not just execute against a queue.
This is a senior individual contributor role with organization-wide impact on how 1Password investigates, contains, and learns from security incidents.
This role reports to the Manager, Security Incident Response.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Significant experience leading complex, high-severity security incidents across multiple environments, including serving as an incident commander or equivalent technical lead.
- Experience designing and building AI-assisted or agentic automation for security operations (triage, investigation, containment), with sound judgment about where automation should and shouldn't hold decision authority.
- Strong software engineering skills, and experience building production tooling, automation, or systems rather than only operating existing security platforms.
- Experience owning a security program or capability roadmap end to end, including planning, sequencing, and delivering multi-quarter work.
- Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and response approaches.
- Experience designing and running tabletop exercises, gamedays, or comparable readiness programs and translating findings into improvements..
- Strong written and verbal communication skills, including the ability to represent technical tradeoffs to senior leadership and cross-functional stakeholders.
- Experience mentoring engineers or otherwise raising the technical and investigative capabilities of a team.
How you'll work:
- You look for opportunities to build systems that scale the team's capabilities rather than relying on repeated manual effort, and you're interested in thoughtfully applying AI and automation where they can improve security outcomes.
- An experienced incident commander who brings structure to complex incidents, makes sound decisions with incomplete information, and helps teams move forward during high-pressure situations.
- You're comfortable taking ownership of a capability from strategy through execution, including defining priorities, sequencing work, navigating dependencies, and delivering against a longer-term roadmap.
- You can operate as a technical partner to leaders and cross-functional teams, independently representing technical priorities, risks, and tradeoffs.
- You value continuous improvement and contribute to an environment where teams can examine incidents, decisions, and failures openly and turn what they learn into stronger systems and practices.
What you can expect:
- Serve as incident manager and technical escalation point for complex, high-severity events, bringing structure, sound judgement, and clear decision-making under pressure.
- Design and build AI-assisted and automated systems that improve how quickly and consistently the team can triage, investigate, and contain incidents.
- Establish appropriate safety controls, approval gates, auditability, and rollback mechanisms for automated and AI-assisted actions, ensuring high-impact decisions remain appropriately human-controlled.
- Own the team's readiness programs, including tabletop exercises and incident gamedays, from scenario design and execution through debriefing and translating finishes into concrete (or measurable) improvements
- Advance the team’s threat hunting and insider risk capabilities by identifying opportunities, defining priorities, and delivering roadmap work that improves investigative depth and coverage
- Plan, sequence, and deliver multi-quarter initiatives that mature the team's capabilities, bringing project management discipline to work that doesn't fit neatly into a sprint.
- Mentor and provide technical leadership to other engineers, strengthening engineering rigor and investigative judgement across the team.
- Partner with Security Operations, Product Security, and Engineering teams to close gaps surfaced through investigations, hunting, and simulations.
- Foster psychological safety and blameless learning across incident retrospectives, gamedays, and tabletop debriefs.
- Extend strong incident response practices beyond the immediate team by building reusable systems, tooling, and operating patterns that strengthen response capabilities across areas such as PSIRT, Privacy, and Engineering.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Battery Technology to build and lead the Battery Technology organization, shaping the team and technical direction that will power current and future generations of WHOOP products. You will set the technical vision for battery technology and build a high-performing global team across the US and China to advance battery performance, safety, reliability, and integration.
As the leader of Battery Technology, you will own the multi-year roadmap for how WHOOP develops, validates, integrates, and manufactures battery technologies. You will partner across Hardware, Product, Operations, and Supply Chain to translate ambitious product goals into battery technology strategies, while developing relationships with cell manufacturers and technology partners that position WHOOP at the forefront of battery innovation.
RESPONSIBILITIES:
- Build and lead the Battery Technology organization across Battery Cell Engineering, Battery Systems Engineering, and in-region engineering team members in China.
- Define and drive the multi-year battery technology roadmap across cell chemistry, battery architecture, charging, safety, reliability, and performance.
- Own battery technology development from advanced exploration and supplier development through design, validation, manufacturing ramp, and field performance.
- Build strategic relationships with cell manufacturers and technology partners, influencing supplier roadmaps and identifying technologies that can differentiate future WHOOP products.
- Partner across Hardware, Product, Operations, and Supply Chain to drive system-level decisions and tradeoffs across battery life, size, performance, integration, safety, cost, and member experience.
- Develop technical leaders, engineering capabilities, processes, and infrastructure that enable the Battery Technology organization to execute and scale.
- Travel up to 20% domestically and internationally to collaborate with partners, suppliers, and manufacturers.
QUALIFICATIONS:
- 10+ years of experience in battery technology, battery systems, electrochemistry, or related hardware engineering, including meaningful engineering leadership experience.
- Deep expertise in lithium-ion cell technology, including chemistry, cell design, performance, degradation, safety, qualification, and manufacturing.
- Strong understanding of battery systems, including pack architecture, charging, protection, validation, reliability, and product integration.
- Demonstrated success developing battery technology roadmaps and bringing new technologies from exploration into high-volume products.
- Experience building and leading multidisciplinary or geographically distributed engineering teams and developing technical leaders.
- Proven ability to build strategic relationships with cell manufacturers and technology partners and influence supplier technology roadmaps.
- Strong cross-functional leadership and communication skills, with the ability to create clarity through complex technical and business tradeoffs.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $210,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote or Mississauga
Workplace: remote
Job Title:
SVP, Product Management – Data Products & Strategy
Location:
Canada – Remote or Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title: SVP, Product Management – Data Products & StrategyLocation: USA – Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, United States
Workplace: Remote
The role / impact
As a Partner Success Manager at Xero, you will drive retention and revenue growth across an assigned portfolio of accounting and bookkeeping partners. You will champion the adoption of the full Xero platform, helping partners realise measurable value through proactive business reviews, strategic success planning, and tailored growth solutions.
By connecting partner needs with the right Xero features—including online bill pay, payroll, analytics, and AI-powered capabilities—you will uncover expansion opportunities, improve subscription attach rates, and secure long-term retention. Your work directly strengthens partner practices while helping small businesses thrive.
The team & how they connect
You will join a dedicated post-sales team working side-by-side with Solutions Consultants to deepen partner engagement and support account growth. Together, you will collaborate closely across Customer Experience, Marketing, Sales Operations, and Finance to deliver joined-up support for accounting and bookkeeping firms. By acting as trusted strategic advisors, the team ensures our partners have everything they need to scale their practices effectively.
Initially, you will focus on
- Managing a portfolio of accounting and bookkeeping firms using Salesforce CRM to track health signals, forecasting, and expansion pipelines.
- Conducting structured business reviews and success planning sessions to align commercial goals with platform capabilities.
- Championing full platform adoption across core features, including payroll, online bill pay, analytics, and AI-driven tools.
- Identifying churn risks early and implementing proactive retention and subscription optimisation strategies.
Where and how you can work
This role offers flexible working arrangements, including hybrid and remote options depending on your location. You will also travel regularly for industry events and on-site partner meetings, with access to collaborative office spaces for team connection days and shared focus time.
Here are some of the things we are looking for
- A background in account management, partner success, or sales within a fast-paced SaaS or technology environment.
- Experience managing a portfolio of partner accounts, with a track record of prioritising effectively to meet growth and retention goals.
- Proven ability to lead strategic business reviews, present to key stakeholders, and navigate value-based commercial conversations.
- Familiarity with Salesforce CRM and data insights to manage pipeline, forecasting, and account health.
- Expertise in positioning broader platform products such as payroll, analytics, or automated workflow tools.
- A collaborative mindset and strong communication skills to work seamlessly with technical consultants and cross-functional teams.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $99,000 - $124,000 USD
- All other States: 84,000 - $105,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Toronto, Ontario, Canada
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re seeking an enthusiastic Software Engineer to join our fast-growing data company. As a part of the databases team, you will help drive performance improvements, improve reliability/architecture and build new features for our Oracle data pipeline services.
This is a full-time position based out of Fivetran's Toronto office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration.
Technologies You’ll Use
• Java
• Oracle
• AWS, GCP, Azure
• Bazel, Docker, Kubernetes, Github
What You’ll Do
• Write and deliver code reliably, along with automated tests (unit and integration)
• Optimize code to make it more performant
• Break down project work into tasks with estimates
• Give and receive feedback through code reviews
• Collaborate daily with team members to develop new features and improvements while minimizing technical debt
• Resolve customer issues in collaboration with customer support
• Work across the software development lifecycle: requirements, design, prototype, implementation, review, release, and monitoring
• Use AI coding agents to automatically generate code for use cases such as incident resolution, feature development, testing, and investigations
Skills We’re Looking For
• Expertise in Java development
• Experience developing reliable software with high-volume data management under strict SLAs
• Experience working with popular cloud platforms (e.g. AWS, GCP, Azure)
• Experience using AI coding agents for development
• Knowledge of popular databases (e.g. Oracle, MySQL)
• Knowledge of and appreciation for clean code practices
• Ability to troubleshoot problematic code and identify root cause(s)
Optional Bonus Skills
• Experience working with Oracle change data capture
• Experience developing data integration tools (ETL or ELT)
• Experience identifying and optimizing performance bottlenecks in distributed systems
This role represents new headcount added to the team to support continued growth and expansion of capabilities.
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$113,702
—
$136,448 CAD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: EMEA; Ireland; Portugal; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. We're open to candidates based anywhere in the AMER or EMEA regions.
Role Summary
We are hiring a content marketing lead to set the company-wide direction for Oyster’s editorial narrative: the category story we tell about the future of work, the arguments our executives make in public, and the original research that HR, Finance, and Legal leaders cite when making decisions.
You will operate as an AI-first functional lead rather than a traditional editorial manager. There are no direct reports, deliberately. Your leverage will come from the AI systems and governance you design—research agents, brand-voice models, fact-checking, source verification, repurposing, and evaluation—plus the senior stakeholders, freelancers, agencies, and subject-matter experts you mobilize.
We are looking for the person who wants to find out how much editorial ambition one exceptional operator with a well-built AI stack can carry, and who will set the standard for what an AI-native content function looks like. The scope is unusual for a single role: a live audience across our library, newsletter, and podcast; a leadership team that publishes and speaks; proprietary employment data from 180+ countries; and the mandate to build this function the way it should be built, not the way it has always been done.
Key Responsibilities
Own the narrative
- Define Oyster’s long-term editorial and category strategy across Marketing, executive leadership, Product, People, Legal, and customer-facing teams.
- Resolve high-stakes narrative trade-offs and establish the positions, evidence standards, and language Oyster uses consistently across business areas.
- Own a multi-year editorial roadmap and a focused portfolio of flagship research and thought-leadership bets linked to company strategy.
- Act as the final quality bar for voice, accuracy, evidence, and taste across human- and AI-produced content.
Build company-wide AI content mechanisms
- Architect and govern reusable systems for research, brand voice, fact-checking, source verification, repurposing, evaluation, and reporting.
- Define risk-based rules for where AI leads, where humans lead, and where specialist or executive approval is mandatory.
- Establish mechanisms and standards adopted across Marketing and relevant partner teams, not only within the content workflow.
- Measure leverage through throughput, cycle time, cost, adoption, quality, and business impact; evolve the system each quarter.
Lead thought leadership and executive voice
- Set the operating model for executive publishing and advise leaders on the arguments Oyster should make publicly.
- Turn proprietary employment, salary, and hiring data into a durable original-research programme that shapes external conversation.
- Mobilize newsletter, podcast, events, PR, analyst relations, Product Marketing, partner/customer storytelling, and social around shared narratives.
Own business impact
- Connect editorial and narrative decisions to company growth, customer trust, target-account engagement, earned influence, and pipeline.
- Build reporting that enables executives and teams to make better portfolio and investment decisions.
- Identify emerging market shifts early and recommend company responses before they become obvious.
Mobilize the extended organization
- Set direction for senior stakeholders, freelancers, agencies, specialists, and subject-matter experts without relying on formal authority.
- Create decision rights, operating rhythms, and shared standards that enable multiple teams to execute consistently.
- Define the long-term roadmap and future organizational shape of the capability, including what remains expert-led, becomes a system, or requires hiring.
Core Requirements
- 8+ years in content, editorial, or brand journalism, including senior ownership of a brand narrative or thought leadership programme at a B2B technology company.
- Evidence of setting a company or category narrative that changed decisions, earned external authority, and was adopted across teams.
- A portfolio of work that earned attention on merit through citations, quotations, debate, or organic sharing.
- A demonstrated AI-first practice beyond drafting, including agents, custom workflows, evaluation, QA, governance, and adoption by others.
- Exceptional English-language editorial judgment, writing, editing, sourcing, and voice control.
- Ability to turn proprietary data and complex research into clear, defensible arguments with business relevance.
- Experience making high-leverage trade-offs and setting direction across executives and multiple functions without formal authority.
- Proven ability to build scalable mechanisms, operating standards, and roadmaps that enable others to deliver consistently.
- Genuine motivation to operate as a high-autonomy IC with no direct reports and company-critical scope.
Bonus
- Domain background in HR tech, global employment, future of work, fintech, or another compliance-heavy category.
- Experience with AI search visibility — optimising for how assistants retrieve, summarise, and cite sources.
- Multimedia range: video, podcast, or design fluency.
- Experience standing up an in-house newsroom or an original research programme.
- You have worked or lived across multiple markets, or speak more than one language.
This might not be right for you if...
- You want a people-management role now rather than a high-autonomy IC remit.
- Your AI experience is primarily prompting for drafts rather than building and evaluating systems.
- You prefer high-volume production to a small portfolio of high-conviction work.
- You are uncomfortable challenging vague, unsourced, or off-voice work—including work from senior stakeholders.
- You need a tightly defined execution plan rather than shaping a function under ambiguity.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Product Management: Agentic Software Delivery, you'll own one of GitLab's most strategic sections, spanning Continuous Integration, Artifact Management, Continuous Deployment, and Observability. You'll lead senior and principal product managers and be accountable for adoption, retention, and revenue across build, package, deploy, and monitor. Today, these are separate stages with a human making the call at each handoff. As agents take on more coding, pipeline, and deployment work, you'll set the three-year vision for how much of that judgment the system can make safely and how quickly a production signal can turn into a fix without waiting for a human to notice it first. You'll define how customers move from today's manual checkpoints toward agent-driven software delivery at a pace that fits their risk tolerance. In your first year, you'll bring four connected roadmaps into one coherent strategy, establish how investment is allocated and reallocated, deepen partnerships with Engineering and go-to-market leaders, and give customers a credible path for managing software delivery at scale.
What you’ll do
Own the strategy, three-year vision, and business outcomes for GitLab's Agentic Software Delivery section, with a clear point of view on how artificial intelligence is changing software delivery.
Lead and develop senior and principal product managers across Continuous Integration, Artifact Management, Continuous Deployment, and Observability, helping them grow as independent decision-makers.
Establish the frameworks, standards, and operating rhythm that support consistent, high-quality product decisions without unnecessary escalation.
Own section-level key performance indicators and adoption funnels, using the results to reallocate investment or stop work that isn't paying off.
Evaluate major strategic bets, partnerships, and build, buy, or partner decisions, and develop the business cases that support them.
Partner with Engineering leadership on platform investment, architectural direction, and trade-offs across the section, while connecting build, package, deploy, and monitor into one coherent customer experience.
Drive pricing, packaging, go-to-market strategy, migration, and adoption with Product Marketing, Sales, Pricing, Customer Success, and Solutions Engineering across free, commercial, and enterprise offerings.
Represent the section with GitLab's senior leadership, key enterprise customers, partners, and industry audiences, while modeling AI-native product management across discovery, synthesis, prototyping, roadmap exploration, and concept development.
What you’ll bring
Experience leading product managers, including developing senior and principal talent, hiring, and addressing performance directly.
A track record of owning a portfolio across multiple product areas and being accountable for adoption, retention, and revenue, not only roadmap delivery.
Product management depth in one or more relevant areas, such as continuous integration and continuous delivery pipelines, artifact or package management, release management, or observability.
Sound judgment about where to invest and where to stop, including experience making and defending build, buy, or partner decisions with a business case.
Technical fluency to work with engineers and architects on pipeline design, artifact workflows, deployment strategies, and observability signals such as logs, metrics, and traces.
Experience shaping pricing and packaging for technical products across free, commercial, and enterprise offerings.
Experience working with technical customers in developer tools, DevOps, or software delivery environments where engineers and engineering leaders are primary users.
Executive-level communication and influence.
Practical use of AI tools in product management workflows, along with a thoughtful view of how AI and agentic workflows are changing software delivery. We welcome candidates whose experience may come from different but transferable product and leadership paths.
About the team
The team brings together senior product leaders across GitLab's software delivery platform and works closely with Engineering, Design, and go-to-market partners so customers experience these capabilities as one connected system. The team helps customers manage today's delivery complexity while shaping how AI-powered and AI-native workflows influence the next generation of software delivery. As part of GitLab's all-remote organization, the team collaborates asynchronously across regions with a focus on transparency, written communication, and clear decision-making.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.
Key Responsibilities:
Platform Architecture, Strategy & Governance:
Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
Solution Design & Marketing Automation Delivery:
Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
Enterprise Integrations & MarTech Ecosystem:
Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
Lead Scoring & Lifecycle Management:
Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
Technical Leadership, Security Communications & Enablement:
Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.
Required Skills & Experience:
Bachelor's degree, diploma, or equivalent combination of education, certifications, and experience.
8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
Demonstrated success establishing platform governance, standards, and operational best practices.
Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
Adobe Marketo Engage Certified Expert certification required or strongly preferred
Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.
Preferred Experience:
Salesforce certification considered an asset.
AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.
Key Responsibilities:
Platform Architecture, Strategy & Governance:
Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
Solution Design & Marketing Automation Delivery:
Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
Enterprise Integrations & MarTech Ecosystem:
Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
Lead Scoring & Lifecycle Management:
Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
Technical Leadership, Security Communications & Enablement:
Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.
Required Skills & Experience:
Bachelor's degree, diploma, or equivalent combination of education, certifications, and experience.
8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
Demonstrated success establishing platform governance, standards, and operational best practices.
Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
Adobe Marketo Engage Certified Expert certification required or strongly preferred
Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.
Preferred Experience:
Salesforce certification considered an asset.
AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $159,000 - $177,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Hong Kong; Singapore; US / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About the Role
We are looking for an experienced compliance and financial crime leader to help shape and expand our work across anti money laundering, virtual asset compliance, and blockchain risk management. This role is designed for someone who understands compliance from both sides of the market: traditional financial institutions and virtual asset service providers. You should be comfortable operating at the intersection of regulation, financial crime prevention, blockchain analytics, and commercial strategy. You will serve as a senior subject matter expert on AML and virtual asset compliance, helping the company strengthen its compliance capabilities, advise financial institutions and VASPs, and engage credibly with regulators, law enforcement agencies, clients, and industry partners.
About You
You are a practical and commercially minded compliance leader with deep experience in AML, financial crime, and virtual assets.
You have worked within, or closely alongside, both traditional financial institutions and VASPs, and understand the differences between conventional transaction monitoring and the risks presented by blockchain based financial activity. You are equally comfortable reviewing a complex financial crime case, designing an AML framework, advising senior leadership, speaking with a regulator, and explaining blockchain risk to a bank, exchange, or government stakeholder. You do not approach compliance as a purely administrative function. You understand how strong compliance programs, credible risk controls, and effective blockchain analytics can support responsible business growth.
Responsibilities
Build and improve AML frameworks, virtual asset compliance strategy, sanctions, risk assessments, transaction monitoring, and investigation processes.
Advise financial institutions and VASPs on virtual asset compliance, regulatory expectations, and blockchain related financial crime risks.
Monitor regulatory developments and translate them into practical compliance guidance and product requirements.
Where applicable, serve as MLRO or support the designated MLRO on suspicious activity reviews and regulatory reporting.
Partner with product, engineering, business development teams, regulators, law enforcement, and other industry stakeholders.
Requirements
Prior experience as an MLRO, Chief Compliance Officer, Head of Financial Crime, or a similar senior compliance role.
Experience across both traditional financial institutions and the virtual asset industry.
Strong knowledge of AML, financial crime, sanctions, transaction monitoring, regulatory compliance and reporting, and virtual asset financial crime risks.
Hands on experience with blockchain analytics, KYT, wallet screening, or similar on-chain compliance tools and processes.
Strong communication skills and CAMS or an equivalent AML qualification.
Bonus Points
Experience owning the AML program of a regulated entity, VASP licensing, regulatory examinations, or remediation.
Established relationships across regulators, law enforcement, banks, exchanges, or the virtual asset industry.
The expected annual base salary range for this position in the United States is $150,000 to $220,000. Compensation for candidates outside the United States will be determined based on location, experience, and qualifications.
#blockchain
#startups
#hiring
CertiK accepts applications for this position on an ongoing basis.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles can be based out of our San Francisco or Chicago offices.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $180,000 - $200,000 and $160,000 - $180,000 within the Chicago area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom; Tel Aviv Office
Workplace: Remote
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers.
Chainalysis has become known as the leader in blockchain investigation and compliance software. Our products have built trust in blockchains by taking down terrorist financing campaigns https://blog.chainalysis.com/reports/cryptocurrency-terrorism-financing-al-qaeda-al-qassam-brigades-bitcointransfer, disrupting major ransomware operations https://blog.chainalysis.com/reports/netwalker-ransomware-disruption-arrest, identifying the Twitter hackers https://blog.chainalysis.com/reports/chainalysis-doj-twitter-hack-2020, and more.
We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. We’re looking to bring onboard a Senior Software Engineer with deep PostgreSQL and Java Spring Boot experience who executes high-impact projects and is excited about building at a significant scale!
In this role, you’ll:
- Own and improve our data ingest Java service for enriched transfers generation and aggregations.
- Design and tune PostgreSQL transaction batching, indexing, and replication strategies.
- Contribute to the next-generation architecture. The team is evaluating a wide stack of cutting edge technologies. You will run PoCs, benchmark latency, and write ADRs and contribute to delivering the next generation to PROD.
- Build and maintain scalable API services on AWS that handle thousands of requests per second
- Help automate network onboarding end-to-end.
- Debug production issues across microservices, define SLOs, and participate in the on-call rotation
- Integrate LLM-based tools into daily engineering work and build agentic automation for operational tasks: automated incident triage, self-healing pipelines, and intelligent alerting
We’re looking for candidates who have:
- 8+ years with PostgreSQL in production: schema design, query optimization, partitioning, replication, and performance tuning under write-heavy, high-throughput workloads
- 8+ years building Java Spring Boot services: REST APIs, JDBC, connection pooling, and JVM performance profiling
- Experience with Kafka or equivalent streaming systems: consumer groups, offset management, and partition lag debugging
- Track record operating distributed systems on AWS: microservices, multi-silo deployments, Terraform
- Strong cross-system debugging skills: tracing a serving delay from a Datadog metric to a Humio log to a code path
- Comfort with AI-assisted development and agentic engineering practices
- A bias to ship and iterate alongside product and design partners
- A genuine excitement for significantly scaling large data systems
Technologies
Core (experience required):
- PostgreSQL
- Java Spring
- Kafka
Expected familiarity:
- AWS
- Kubernetes
- Terraform
- Python
- Github including Github Actions
- DataDog
- Humio
- PagerDuty
NICE TO HAVE
- Database migration experience (evaluating and cutting over between storage systems)
- Flink, Spark, or lakehouse formats (Delta Lake, Iceberg, Parquet)
- Kubernetes operations (StatefulSets, HelmReleases, stateful workloads)
- Mentoring engineers and driving technical decisions through RFCs/ADRs
- Interest in the cryptocurrency
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Backblaze is a cloud storage company serving AI and data-intensive businesses, operating remotely with a US-based team. The VP, People role reports to the CHRO and involves leading People operations at a public, remote-first company scaling from 500 to 1000 employees and expanding internationally. Responsibilities include designing systems for engagement, culture, communications, retention, succession, and manager development without relying on a physical office. The role requires running a small HR Operations and strategic HRBP team, building the next operational layer using AI agents, and fostering a culture of connection, belonging, and teamwork.
Key responsibilities:
— Build engagement as a leader-owned discipline with measurable outcomes.
— Develop strategic employee and leader communications with consistent messaging across geographies and time zones.
— Design culture intentionally for a remote-first, fast-growing, international company.
— Establish onboarding, team rituals, and in-person events with proper design and budgeting.
— Promote remote working excellence ensuring uniform expectations and development opportunities worldwide.
— Manage retention and succession planning to anticipate risks and build talent pipelines.
— Rebuild manager capabilities for distributed teams adapting to AI-driven changes.
— Collaborate with AI Transformation Leader on work design, job architecture, and team structure.
In the first year, the VP will build engagement programs, remote work guidelines, recognition systems, communication cadence, retention and succession models, manager development approaches, and design in-person moments.
Requirements:
— Experience operating teams outside the US, managing employment realities internationally.
— Experience scaling companies from 500 to 1000 employees with international expansion.
— Hands-on builder who develops people through work and uses AI agents daily.
— Leadership experience with a small team, close to operational work.
— Ability to make a distributed, multi-geography workforce a great place to work.
Preferred:
— Comfortable with public company environment.
— Experience in mid-sized technology companies with resource constraints.
— Strong communication skills with a tendency to over-communicate.
Not suitable for those who prefer established functions, large teams, focus on executive compensation, or see culture as a benefits or office issue.
Interview process includes discussing past projects, AI usage, and interaction with HR teams.
Benefits include competitive compensation, equity, full medical and retirement benefits, flexible vacation, parental leave, equipment stipend, childcare bonus, fertility support, learning programs, and commuter benefits. Backblaze is an Equal Opportunity Employer committed to diversity, equity, and inclusion.
Location: United States; Canada
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW
Ready to build AI agents that revolutionize enterprise security? The North Security team is looking for a Senior Software Engineer to create autonomous systems that handle the complex, critical tasks security practitioners face every day.
KEY RESPONSIBILITIES
As a Senior Software Engineer focused on agentic security, you'll build intelligent systems that empower security teams. Your responsibilities will include:
- Build autonomous security agents that perform alert triage, secure code reviews, threat modeling, and vulnerability assessment
- Develop agent orchestration systems that help security practitioners automate repetitive security tasks
- Design and implement agent security controls to ensure our AI agents can safely interact with sensitive enterprise data
- Create the security infrastructure that allows agents to operate in high-trust environments with stringent deployment requirements
- Ship production-ready agent capabilities that run efficiently in resource-constrained environments
- Research and implement novel security patterns for AI agent systems, sometimes requiring custom solutions where standard libraries fall short
- Conduct security testing of both the agents you build and the platform that runs them.
QUALIFICATIONS
- 5+ years of software engineering experience with a track record of shipping user-facing security features
- Strong Python development skills with significant production experience
- Experience building or working with autonomous systems, AI agents, or intelligent automation
- Solid understanding of security principles including session management, authentication, authorization, and secure coding practices
- Ability to think about security at multiple layers: application security, agent behavior security, and infrastructure security
- Comfortable working across the full stack and diving into unfamiliar codebases to understand and fix issues
- Thrive in fast-paced environments where you can adapt to evolving priorities
- Excited about the intersection of AI/ML and security engineering.
WORKING LOCATION
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape.
Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results.
Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to the broader CallRail platform and customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and recommend where and how we should go to market.
Act as the voice of the customer, by collecting and synthesizing research, feedback, and product usage to uncover needs and influence product and GTM strategy.
Partner across Marketing and Sales to test messaging, promotions, segmentation, verticalization, and GTM strategies, then scale what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, aligning cross-functional teams from strategy through execution.
Develop and maintain competitive intelligence analyzing competitor's offerings to identify potential gaps, opportunities to differentiate, and contribute to CallRail's competitive intelligence.
Represent CallRail as an external thought leader through speaking engagements, written content, and industry conversations.
What You'll Need
BBS/BA and 7+ years experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Deep, proven expertise in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product & feature launches and GTM strategies that drive measurable revenue and adoption.
Strong strategic judgment, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Proven ability to independently lead complex initiatives from strategy through execution.
Operate effectively in a high-velocity, ambiguous environment while maintaining strong judgment and attention to detail.
Exceptional communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large data sets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional influence, with the ability to challenge assumptions, align teams, and shape decisions across Product, Sales, Marketing, and leadership.
Strong prioritization and judgment, with the ability to independently balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Product Marketing Manager to develop and execute go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement, and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to help businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will use customer insights, market trends, and data to identify opportunities and improve results. You will be expected to bring forward ideas, insights, and recommendations that push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own positioning and messaging for the CallRail products you support, grounded in a strong understanding of our buyers, market, and competitive landscape.
Track performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and recommend actions.
Contribute to pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay current on AI adoption, buyer trends, and the competitive landscape, surfacing insights that inform product and go-to-market decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to broader customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and shape go-to-market strategies.
Act as the voice of the customer by collecting and synthesizing research, feedback, and product usage to uncover needs and shape product and go-to-market strategy.
Partner across Marketing and Sales to develop and test messaging, promotions, segmentation, verticalization, and go-to-market strategies, then apply what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, coordinating cross-functional teams from planning through execution.
Develop and maintain competitive intelligence to identify market gaps, competitive threats, and opportunities to differentiate CallRail.
What You'll Need
Bachelor’s degree and 4+ years of experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Strong experience in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product and feature launches that drive measurable business results.
Strong strategic thinking, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Ability to independently own initiatives from strategy through execution while collaborating closely with cross-functional partners.
Able to move quickly through ambiguity without sacrificing judgment or attention to detail.
Excellent communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large datasets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional collaboration and influence skills, with the ability to build alignment across Product, Sales, and Marketing.
Strong prioritization skills, with the ability to balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
УдалённоRemote (United States | Canada)
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