Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms.
- Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale.
- Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences.
- Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?"
- Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location;
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics;
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates;
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions;
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in healthcare and improving patient/member experiences.
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms.
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy).
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed.
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects with external stakeholders.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Brazil
Strategic Account Executive, LATAM
About the Role
Location: Brazil, Sao Paulo
Our Strategic Account Executives are expert storytellers and problem-solvers. In the LATAM region, you will help crypto-native organizations (exchanges, Web3, DeFi) and large-scale enterprises confidently and securely adopt blockchain technologies. As the digital asset landscape evolves rapidly across Latin America—driven by institutional interest, the growth of Web3 ecosystems, and evolving regional regulations—you will be at the forefront of helping these organizations execute their cryptocurrency strategy.
Strategic Account Executives are experienced in high-stakes new business creation and deep account management. They are market specialists who understand the unique cultural and business nuances of the LATAM region. They establish trust and build long-term customer relationships within their target market, tailoring their sales approach to the specific economic drivers of the region and evangelizing Chainalysis solutions in a compelling, approachable way. Success is measured by the attainment of assigned quota, new logos, and the strategic expansion of our footprint within the region’s most influential accounts.
In this role, you’ll:
- Drive Regional Growth: Exceed your quota and substantially increase our foothold in the LATAM Enterprise and Crypto-native markets through aggressive prospecting, pipeline development, and expansion of existing accounts.
- Strategic Account Planning: Create and execute sophisticated go-to-market plans for the LATAM territory that result in predictable, increasing quarterly forecasts and long-term partnerships.
- Build Executive Trust: Navigate complex, multi-stakeholder sales cycles to build relationships with CXOs and Founders based on trust and transparency, positioning Chainalysis as a critical partner in their growth.
- Market Intelligence: Help us develop compelling product positioning and messaging specific to LATAM market trends, such as the rise of DeFi, Web3 innovation, and regional enterprise adoption drivers.
- Cross-Functional Collaboration: Partner with internal departments (Solutions Architects, Product, and Marketing) to provide expert advice to prospects regarding technical concepts, product roadmaps, and solutions implementations.
- Pipeline Management: Build and maintain a diverse pipeline of opportunities, ensuring consistent and accurate forecasting through disciplined use of enterprise sales methodologies.
- Travel up to 50% of the time.
We’re looking for candidates who have:
- Regional Expertise: A deep understanding of the LATAM business landscape and the ability to navigate the unique challenges of doing business across different Latin American countries.
- Bilingual/Trilingual Proficiency: Fluency in English and Spanish is required; proficiency in Portuguese is a significant advantage.
- Proven Sales Excellence: 7+ years of B2B SaaS sales experience, specifically selling complex software to large-scale enterprises or high-growth technology companies.
- Strategic Mindset: A strong understanding of enterprise sales methodology (e.g., MEDDPICC, Challenger) and the ability to manage long, complex sales cycles with multiple stakeholders.
- Communication Skills: An articulate, enthusiastic, and effective communicator who can convey complex blockchain and technical concepts concisely to the CXO level.
- Blockchain Passion: A genuine interest in cryptocurrency, Web3, and the potential for blockchain technology to disrupt traditional business models.
- Adaptability: The ability to bridge high-level technology to a customer’s desired business outcomes in a dynamic, fast-paced startup environment.
- Mobility: The ability to travel throughout the LATAM region as needed to build face-to-face relationships with key stakeholders.
Nice to have experience:
- You don’t have to be a blockchain expert yet, but you are insatiably curious and a fast learner.
- Experience selling solutions related to data analytics, cybersecurity, risk management, or complex cloud infrastructure.
- An existing network of contacts within the innovation or technology departments of major LATAM-based enterprises.
Total Compensation:
• Base plus Commission: 50/50 OTE
• Offers Equity
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Boston; Florida; New York; Virginia; Georgia; New Jersey; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to build and own a high-performing Mid-Market territory in the US, creating pipeline from the ground up and converting technical buyers into high-value n8n customers.
You’ll take ownership of the full sales cycle while helping us sharpen the playbook for our next stage of US growth:
Own your pipeline from scratch
- Build and execute a self-sourced prospecting strategy across a greenfield/ whitespace territory, including account mapping, segmentation, and multi-channel outbound across calls, email, social, and events.
- Own opportunities through the sales cycle, engaging technical buyers including Developers, DevOps, IT leaders, and CTOs.
- Guide prospects through technical evaluations and proof-of-concept processes, translating n8n’s capabilities into clear business value.
- Partner closely with Solutions Engineers and Customer Success to demonstrate the power of n8n and ensure a smooth path from evaluation to onboarding
Hit activity benchmarks that drive pipeline
- Consistently meet or exceed weekly/monthly KPIs for outbound activity (calls, emails, meetings booked) and self-sourced opportunities created, treating prospecting as a daily discipline.
Think like a territory owner, not just a closer
- Continuously refine your outbound approach based on conversion data (connect rates, meeting-to-opportunity rates) to improve territory performance.
- Partner cross-functionally with marketing/SDR teams to fill gaps in inbound coverage.
REQUIREMENTS
MUST-HAVES
- 📈 B2B SaaS sales experience: You have 3+ years of experience in a Mid-Market Account Executive or similar B2B SaaS sales role.
- 🏆 Top-performing track record: You have demonstrated success as a top performer, including a track record of performing within the top 10% of your sales team.
- 🎯 Hunter mindset: You have a proven track record of generating your own pipeline through consistent, high-quality outbound prospecting.
- 🤝 Technical sales experience: You’ve successfully closed technical deals and are comfortable selling to Developers, DevOps, IT teams, CTOs, and other technical stakeholders.
- 🧪 Complex evaluations: You have experience navigating proof-of-concept and technical evaluation processes from initial interest through to close.
- 🚀 Entrepreneurial mindset: You’re comfortable taking ownership, building from a blank page, and finding creative ways to unlock opportunities.
- ⚡ Startup adaptability: You thrive in a fast-moving, hybrid startup environment where priorities evolve and autonomy is expected.
NICE-TO-HAVES
- 🛠️ Developer ecosystem experience: You have experience selling open-source products, developer tools, or within a product-led growth company.
- 🌱 Scale-up experience: You’ve worked in a Series A–C startup and understand what it takes to build repeatable processes while moving quickly.
- 🌎 LATAM experience: You’re fluent in Spanish and/or have experience selling into or working with the LATAM market.
Why join us?
At n8n, you won’t be stepping into a fully defined territory and simply running an existing playbook. You’ll have the opportunity to build your market, create your own pipeline, win technical customers, and directly influence how we scale our Mid-Market sales motion in the US.
You’ll join a fast-growing, product-led company at an exciting stage of its journey, working closely with sales leadership and cross-functional teams while having the autonomy to experiment, learn, and shape how we grow.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Senior Product Manager
to own one of our most important integration domains — either our
ad platform integrations
(Google Ads, Microsoft Advertising, Meta) or our
CRM integrations
(Salesforce, HubSpot, and the vertical systems our customers run their businesses on).
These integrations are where CallRail's data becomes real value for customers: closing the loop between a phone call and the ad that drove it, or pushing conversation intelligence into the system a sales team actually works in. You'll
lead the strategy for your domain
and own that surface end to end, and
partner with the other integrations PM on the shared patterns
— data sync, authentication, webhooks, and third-party APIs — so the portfolio stays coherent.
Your integrations are also the foundation other teams build on — including
Voice Assist
, where what our AI agents can do for a customer depends directly on what your integrations can read and write.
We're looking for someone who is genuinely
AI-fluent
— both in how they work and in what they build. The integration landscape is changing fast: platforms are exposing agent-accessible interfaces, customers expect setup and mapping to be intelligent rather than manual, and the PMs who move fastest are the ones using AI as a daily tool rather than a talking point. You don't need to be an ML engineer. You do need to reach for AI first and have opinions about where it helps and where it doesn't.
This role suits a self-motivated PM who thrives at both setting product direction and rolling up their sleeves to deliver results with engineering.
What You'll Do
Own your integration domain
Define and own some of our largest core integrations, aligning them with business goals, customer needs, and strategic partnerships.
Take the integrations customers already depend on past MVP — fill functional gaps, expand data coverage, and make them genuinely good rather than merely connected.
Own how customers experience your domain: how they discover, connect, configure, and troubleshoot the integrations you're responsible for.
Lead discovery with customers, partners, and internal teams to validate problems before scoping solutions.
Lead the strategy
Lead the product strategy for your integration domain — synthesizing input from Partnerships, business strategy, and customer signal into a clear point of view, and driving alignment on it across the org.
Partner with the other integrations PM on the shared design patterns every integration inherits — data sync, authentication, webhooks, and third-party APIs — and make sure the next integration is cheaper to build than the last.
Stay current with partner platform roadmaps and the shifting privacy and measurement landscape, and bring a point of view on what it means for our customers.
Bring AI into the product
Identify where AI meaningfully improves the integration experience — intelligent field mapping, automated setup and diagnostics, enriched data pushed into partner systems, self-healing syncs — and build the case for what's worth investing in.
Shape how CallRail's integration data is consumed by AI agents and assistants, as customers increasingly expect their systems to be queryable and actionable by AI rather than only by humans.
Know the difference between an AI feature that holds up in production and one that demos well, and be willing to say so.
Prioritize and measure
Monitor success metrics, product health, and user feedback, and use them to continuously refine your domain.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Keep the unglamorous half of integration work — bugs, migrations, reliability — visible and scheduled rather than invisible and endless.
Cross-functional
Partner with other product teams whose features depend on your integrations — most often
Voice Assist
, where the quality of a CRM or scheduling integration directly determines what our AI agents can actually do for a customer. Treat your domain as a platform other teams build on, and sequence your roadmap accordingly.
Work closely with
Product Design
on the integration experience — setup and authentication flows, field mapping, error and reconnection states — where most of the design difficulty is in making genuinely complex configuration feel simple.
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption of new integrations.
Close the loop with Support — turn ticket patterns into prioritized work, and give them answers and workarounds in the meantime.
Represent the integrations domain in planning cycles, executive updates, and cross-functional initiatives.
What You'll Need
5+ years of product management experience
, with 2+ years focused on integrations, partner ecosystems, or platform-oriented work.
Demonstrated AI fluency in your day-to-day practice.
You use AI tools to accelerate research synthesis, competitive analysis, spec drafting, data exploration, and prototyping — and you can speak specifically about what you've changed in how you work, not just which tools you've tried.
A track record of shipping B2B SaaS integrations end to end—CRMs, ad platforms, marketing automation, analytics, or communication tools.
Martech experience is preferred.
Strong technical fluency.
You read API documentation comfortably, reason about data models and auth flows, and scope edge cases with engineers without needing a translator. Deep API design experience isn't required, but you need to know this territory well enough to make good calls about rate limits, sync behavior, and failure modes.
Proven ability to manage complex product surfaces across partner APIs, webhooks, OAuth, and data syncing.
Experience building product surfaces that
other product teams depend on
— negotiating roadmaps with peer PMs, making commitments you can keep, and saying no in a way that keeps the relationship intact.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Experience in Agile teams working closely with engineers and designers. We flex to optimize how the team works best together.
Excellent written and verbal communication skills. Integration decisions live or die by how well they're documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Hands-on experience with
ad platform measurement
— offline conversion imports, value-based bidding, consent and privacy changes, and how signal loss affects attribution.
Hands-on experience with
CRM data models and lifecycle
— lead and contact objects, custom fields, activity logging, and the realities of syncing into a customer's existing workflow.
Experience shipping an AI-powered feature to production and owning its quality, cost, and evaluation over time.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Experience in marketing tech, communications tools, or call tracking ecosystems.
Background working with public APIs and/or developer experience tools.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we're actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring integration data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail's platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you'll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We're looking for evidence that you've already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: London
Workplace: Hybrid
Employment type: Fixed-term contract
ABOUT OPENAI
OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence (AGI) benefits all of humanity. We push the boundaries of AI capabilities while prioritising safety, responsible use, and human needs. Our mission requires a team that represents a diversity of perspectives, voices, and experiences.
ABOUT THE TEAM
Like every team at OpenAI, the Marketing team contributes directly to our mission of responsible and widespread AI adoption.
The EMEA B2B Marketing team translates global priorities into regionally relevant programmes that drive awareness, consideration, pipeline, adoption, and long-term customer trust. We partner closely with Sales and GTM, Product Marketing, Developer Marketing and Relations, Field and Executive Marketing, Content, Customer Marketing, Partner Marketing, Comms, Creative, Media, Marketing Operations, and regional leadership.
ABOUT THE ROLE
We are hiring an FTC B2B Influencer Marketing Lead, EMEA to build and scale OpenAI’s influencer marketing capability across knowledge workers (KW), business decision-makers (BDMs), and developer audiences.
You will own the strategy and hands-on delivery across multiple European markets (working closely with in-market comms & marketing team), with the UK, France, and Germany as the first priorities. You will develop local creator networks, translate regional and global priorities into market-relevant programmes, and build a portfolio that balances sustained creator relationships with high-impact moments around products, campaigns, and events.
This is a zero-to-one builder role as much as an ecosystem and operating-model role. You will create the capability from the ground up: building on the early foundations we have in place, you will be responsible for defining the strategy, securing internal alignment, building the creator and agency network, establishing the operating model, and proving what works before scaling it. You will work with existing agencies, identify and onboard new specialist partners where we have capability or market gaps, partner with PHD to amplify the strongest influencer content, and create the goals, processes, reporting, and success measures needed to run the programme with speed, quality, and accountability. You will partner closely with the B2C influencer lead to define and evolve the measurement framework.
IN THIS ROLE, YOU WILL
- Own the EMEA B2B influencer marketing strategy across KW, BDM, and developer audiences, setting clear audience, market, channel, investment, and outcome priorities.
- Build a credible bench of developer creators, technical educators, open-source voices, AI builders, and community leaders across Europe, and design programmes that genuinely help developers learn, evaluate, and build.
- Develop differentiated creator plans for the UK, France, and Germany, balancing regional consistency with local language, culture, platform behaviour, regulation, and audience expectations.
- Source, evaluate, and build durable relationships with creators who have genuine authority with our priority audiences. Own outreach, briefing, negotiation, contracting, content development, activation, and relationship management.
- Design curated creator programmes and high-value experiences that deepen relationships over time—such as briefings, product access, learning sessions, roundtables, community moments, and co-created formats—turning the strongest creators into long-term strategic partners rather than one-off campaign participants.
- Build an always-on creator portfolio alongside launch, event, and campaign activations, choosing the right mix of tutorials, product demonstrations, thought leadership, executive content, social posts, newsletters, podcasts, video, and community formats.
- Work with existing influencer and marketing agencies to raise the quality and pace of delivery. Identify capability gaps and lead the selection, onboarding, and management of new specialist agencies, including developer-native and market-specific partners.
- Partner closely with our media agency to build paid amplification strategies for high-performing creator content, including audience targeting, usage rights, creator whitelisting where appropriate, testing, optimisation, and clear organic-versus-paid performance readouts.
- Partner with our Performance Marketing and Growth teams to develop bespoke influencer content that drives measurable performance and business growth.
- Operationalise the end-to-end influencer process across intake, creator discovery, due diligence, brand-safety review, scopes of work, contracting, approvals, disclosure and compliance, content calendars, asset management, localisation, paid rights, and post-campaign learning.
- Set programme and campaign goals upfront. Build a measurement framework that connects creator activity to meaningful audience and business outcomes rather than relying on vanity metrics.
- Define and report a balanced scorecard by audience and objective, including qualified reach, audience relevance, engagement quality, content completion and saves, traffic, product education, developer activation, adoption signals, and pipeline influence where measurement is appropriate.
- Establish regular reporting and performance reviews with clear recommendations on which creators, formats, platforms, markets, and investments to scale, improve, or stop.
- Manage budgets, agency scopes, creator fees, usage rights, and production investment, making disciplined trade-offs and improving efficiency over time.
- Partner with Product Marketing, Developer Marketing and Relations, Comms, Creative, Legal, Privacy, Brand, Media, regional marketers, and GTM teams to ensure content is technically accurate, locally relevant, compliant, and useful to the audience.
- Bring creator and community insight back into OpenAI, helping teams understand emerging voices, platform shifts, audience questions, content opportunities, and risks across the European influencer ecosystem.
WHAT SUCCESS LOOKS LIKE
- OpenAI has a strong, trusted network of B2B and developer creators across Europe, with meaningful depth in the UK, France, and Germany.
- Priority creators progress from individual activations into sustained, mutually valuable partnerships, supported by curated programmes and experiences that increase trust, product understanding, and advocacy over time.
- Developer influencer marketing becomes a repeatable growth and education channel, supported by a healthy pipeline of credible creators and technically valuable content.
- Teams and agencies use a clear, efficient operating model with defined ownership, faster approvals, strong compliance, reusable tools, and fewer one-off processes.
- Organic creator programmes and PHD-led paid amplification work as one system, with transparent performance, learning, and investment decisions.
- Leadership has a reliable view of goals, spend, creator health, market coverage, results, and the programme’s contribution to audience and business outcomes.
YOU MIGHT THRIVE IN THIS ROLE IF YOU
- Have 8+ years of experience in influencer marketing, creator partnerships, B2B content, developer marketing, or an adjacent discipline, including substantial ownership of influencer programmes.
- Are deeply plugged into the European creator economy and bring an existing network of relevant creators, agents, managers, platforms, and specialist agencies—particularly in technology, AI, SaaS, developer tools, or adjacent categories.
- Have a proven track record of building influencer programmes for developer or highly technical audiences. You understand the difference between broad technology reach and genuine developer credibility.
- Have taken an influencer or creator programme from zero to one, moving from an ambiguous brief to a working strategy, partner ecosystem, operating model, measurement framework, and repeatable programme.
- Have built curated creator programmes and experiences that develop long-term strategic partnerships, with evidence that sustained relationship-building improved content quality, creator loyalty, audience trust, or business impact.
- Can also develop effective creator strategies for knowledge workers and business decision-makers, matching the creator, message, format, and platform to the audience and commercial objective.
- Have operated across multiple European markets and understand how to adapt strategy and execution for the UK, France, and Germany. Fluent English is required; French and/or German is a strong advantage.
- Have directly managed agencies and creator partners, including selection, onboarding, briefing, negotiation, contracting, production, usage rights, paid amplification, and performance management.
- Understand the mechanics and economics of organic and paid creator distribution, and can partner effectively with a media agency to turn strong content into scaled, measurable campaigns.
- Are analytically strong and comfortable setting goals, designing measurement approaches, reading performance data, and making clear recommendations when attribution is imperfect.
- Combine strong editorial and technical judgement with operational rigour. You can protect creator authenticity while maintaining accuracy, brand safety, compliance, and message integrity.
- Are both strategic and hands-on: comfortable setting the direction, building the system, finding the creator, improving the brief, resolving an approval issue, and getting the programme live.
- Build trust quickly across creators, agencies, marketers, technical teams, and senior stakeholders, and communicate clearly when priorities, evidence, or trade-offs are contested.
- Are energised by AI and motivated to help developers, businesses, and knowledge workers across Europe understand and adopt transformative technology responsibly.
WORKPLACE & LOCATION
This fixed-term role is based in London with three days per week in the office. Regular travel across Europe, particularly to France and Germany, will be required.
Location: Remote - Europe; United States
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
We build and operate blockchain infrastructure for financial market infrastructure — settlement, custody and clearing institutions. The platform spans a sequencer and coordinator, a ZK proving stack, cross-ledger interoperability, privacy and settlement components, and the infrastructure that runs all of it in production for clients with contractual commitments.
Someone has to hold that whole picture and make the pieces fit. Not in a diagram — in the code, in the design decisions, and in the answers we give institutional architects who are deciding whether to put real value on our networks.
This is a hands-on role. You will write code, build proofs of concept, and be in the design reviews. If you haven't shipped something yourself in the last year, this isn't the right role.
WHAT YOU'LL OWN
- Architecture across the platform — how the sequencer, coordinator, proving stack, interop layer, privacy components and infrastructure fit together, and where the seams are.
- Cross-ledger interoperability architecture. This is our differentiator and our IP, not a commodity — the design choices here decide what we can sell and what we can charge for.
- Turning institutional requirements into designs. Our clients issue detailed requirement documents — availability, finality, privacy isolation, RBAC, key custody, emergency deployment. You turn those into architecture the team can build and we can evidence, and you are honest about which requirements we meet technically and which we meet by control and attestation.
- Proofs of concept. Built by you in partnership with the Engineering team, after specified to a high quality by you. Ambiguity gets resolved by building the smallest real thing.
- Design reviews and architecture decisions — written down, with the reasoning and the discarded options, so the next person doesn't re-litigate them.
- Build versus buy. Where we take a third-party component, where we build, and what that costs us in dependency.
- Technical depth in client and partner deep-dives when the conversation goes past what a slide can carry.
- Architecture decisions are final. You time-box spikes and PoCs, you write down the discarded path, and you freeze the call so engineering is not implementing two designs at once.
- You own the design so other people can build. That means interfaces, constraints and written decisions — not sitting in every review. Teams should be able to ship against an Architecture Decision Record without you in the room.
- You use AI daily to explore designs, write and test PoCs and draft ADRs. You set that practice for the people who implement your designs.
- Designs that survive production. Availability, finality, rollback and proving upgrades are architecture constraints, not an ops surprise after merge.
HOW THIS FITS
- Product — you pair closely with Product on what we build and why. Architecture that isn't anchored in a client problem is a hobby.
- Cryptography and ZK research (prover, zkEVM, arithmetization) — a separate line. Their output is a major input to your architecture; you need enough depth to reason about proving costs, latency and constraints without needing to be a cryptographer.
- Core protocols (Besu, Teku and related clients) — sits with our Head of Protocols. Client capabilities and roadmap commitments there shape what you can design.
- Engineering and infrastructure — your designs are built and operated by these teams. They will tell you quickly if a design doesn't survive contact with production, and you should want them to.
WHAT WE ARE LOOKING FOR
- Has designed distributed systems and built them — recent, hands-on, in a language we use (Kotlin, Go, Rust, Solidity, TypeScript, Zig).
- Has strong hands-on background of Software Development/Engineering, 8+ years.
- Can hold a large system in their head and see where it doesn't fit together, and reason down to detailed technical level— the failure modes, the coupling, the thing that breaks at scale–and be able to effectively communicate this to colleagues.
- Ethereum and EVM knowledge, or the demonstrated ability to get there fast from adjacent distributed-systems work.
- Writes clearly. Design documents and diagrams that a bank's architecture team will accept without a meeting. Not just for external, but for internal too. The architect should leave behind clear written artifacts that make it clear what engineers need to build and why, and what success looks like.
- Can be in a room with institutional architects and stay technical — credible on resilience, key custody, finality and privacy without drifting into sales language.
- Pragmatic. Knows when the right architecture is the boring one.
- Decisive under ambiguity. Makes the call when Product, a client requirement and a protocol constraint disagree.
- Experience architecting for secure mission-critical systems.
USEFUL, NOT REQUIRED
- ZK proof systems — enough to reason about cost, latency and trust assumptions.
- Privacy technologies: privacy pools, MPC, trusted execution, tokenisation frameworks.
- Regulated financial infrastructure — payments, clearing, settlement, custody.
- Understanding of governance dynamics and key stakeholders within the Ethereum ecosystem.
- Experience of cloud and infra deployments and topologies.
- Experience in Fintech/Banking/Trading or similar domains.
WHAT THIS ROLE IS NOT
- Not a PowerPoint architect. If the last two years of your work are diagrams and decks, this is the wrong role and the interview will find that out.
- Not a pre-sales function. You'll join client technical sessions, but delivery is the job.
- Not a people-management role. This is an individual contributor position with real technical authority.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, APAC
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF YOU
- You have 6+ years in technical support, backend engineering, SRE, or similar.
- You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- You’re strong in high-performance SQL and query optimization.
- You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- You can debug edge functions and understand distributed system behavior when failures get tricky.
- You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You’re comfortable in terminal and Linux environments.
- You thrive in high-volume situations and can form/test assumptions quickly.
ADDITIONAL REQUIREMENTS
- Must be a fluent bilingual Japanese/English Speaker
- Must have experience support complex technical products in Japanese with native speakers
- Ideally located in Japan, but location is flexible as long as you can work during Japan business hours.
データベースサポートエンジニア
Supabaseについて
Supabaseは、開発者が開発者のために作ったPostgres開発プラットフォームです。データベース、認証、ストレージ、Edge Functions、リアルタイム機能、ベクトル検索を含む、完全なバックエンドソリューションを提供しています。すべてのサービスは緊密に統合されており、成長に対応できるよう設計されています。
職務内容について
経験豊富な日本語で対応可能なデータベースサポートエンジニアを募集し、サポートチームに参加していただきます。開発者の複雑な課題解決を支援し、より信頼性の高い開発を実現し、Supabaseプラットフォームを最大限に活用していただけるようサポートします。お客様やグローバルのエンジニアリングチームと密接に連携し、実際の利用状況に基づいて製品品質や開発者体験の向上に貢献していただきます。
このポジションは、非同期かつスピード感のある環境で力を発揮でき、数百万人規模で利用される開発者ツールの構築にやりがいを感じる方に最適です。
主な業務内容
このポジションでは、以下の業務を担当していただきます。
- Postgres、認証、RLS、ストレージ、リアルタイム機能、Edge Functions、クライアントライブラリにまたがる高度な顧客課題の調査・解決
- ワークロードの最適化やよくある落とし穴の回避に向けたコンサルティング的かつ積極的なアドバイスの提供、および最も高度なユーザーへの個別対応
- バグの再現、根本原因の特定、回避策の提案、および確実な再現手順を伴うエンジニアリングチームへのエスカレーション
- 不完全な報告内容を対応可能な案件に変えるための、的確で的を絞った質問
- あらゆるレベルの顧客ユーザーとの明確かつ思いやりのあるコミュニケーション(特に影響度が高い、または緊急性の高い状況において)
- チケット全体からパターンを見出し、ドキュメント、ツール、製品自体の改善を提案
- ジュニアメンバーの育成、サポート品質全体の向上への貢献
以下に当てはまる方はこのポジションに向いています
- テクニカルサポート、バックエンドエンジニアリング、SRE、または類似職種で6年以上の経験がある方
- PostgreSQLに関する深い知識をお持ちの方(autovacuumの挙動、WALの増加、長時間実行トランザクション、テーブルの肥大化などの内部構造を含む)
- 高パフォーマンスなSQLおよびクエリ最適化に強みをお持ちの方
- マルチテナントのスキーマパターンを含む、複雑な構成のトラブルシューティングに抵抗がない方
- Edge Functionsのデバッグができ、障害が複雑化した際の分散システムの挙動を理解できる方
- データ移行に関する問題(pg_dump/restore、スキーマの差異、移行失敗など)に対応した経験があり、安全な復旧方法を理解している方
- AWSなどのクラウドホスティングプロバイダーでの実務経験がある方
- ターミナルおよびLinux環境に抵抗なく対応できる方
- 業務量の多い状況でも力を発揮でき、素早く仮説を立てて検証できる方
追加要件
- 日本語・英語のバイリンガルであること
- 日本語の顧客を対象に、技術製品のサポートを行った経験があること
- 日本在住が望ましいですが、日本の勤務時間帯に対応できれば勤務地は柔軟に対応可能です
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote - Europe
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
We build and operate blockchain infrastructure for financial market infrastructure — settlement, custody and clearing institutions who put real value on the networks we run. We have signed clients with production dates this quarter, a platform that has to stand up on its own for the first time, and an engineering organization that has just been through a leadership transition.
You are the engineering leader for that organization — the person who owns what we've committed to ships, and who the engineers look to when a technical decision needs making.
WHAT YOU'LL OWN
- The delivery organization — core engineering (sequencer, node and backend services), smart contracts, and infrastructure/DevOps.
- Client delivery against contractual commitments. Several institutional programs are in flight with production dates between now and Q1, each with availability, latency and evidence requirements written into the contract. Availability definitions, maintenance windows, DR, incident process and the proof behind them are yours. System reliability engineering and on-call rota included.
- Operating production networks — including a public mainnet run under an arm's-length managed-service agreement, alongside sovereign and permissioned networks for clients.
- Work with the Security Lead to help set security standards for partners, clients and internal systems.
- The technical roadmap and its sequencing — working with Product and Sales to define what we build, what we buy, what we say no to, and the honest version of when.
- Completing the separation from our former parent. Observability, deployment tooling, identity and infrastructure-as-code all have to be rebuilt or properly handed over, under a live clock.
- Engineering standards and the release process — how we test, how we ship, how we roll back, how we review, and how we maintain.
- Being a credible technical voice with clients. Our buyers are institutional. They will ask you hard questions about resilience, custody of keys, and what happens at 3am, and they will judge the company by the answer.
- Leadership and people management — hire, lead, mentor, and develop engineering managers and team leads; foster a remote-first, high-performing, collaborative engineering culture; support performance management and career development; and liaise closely with team leads to coordinate priorities, dependencies, resourcing, and delivery across engineering.
- Contribute to major architecture or investment proposals.
- Meet customers or partners where engineering involvement is valuable.
- Managing and integrating company wide objectives into engineering team based measurable objective key results (OKRs) and communicating on these objectives to the organization.
- Engineering operating model — who owns what, who decides, and what escalates to you. You set decision rights with Product, Sales and Protocols so a stuck call does not sit in a meeting for two weeks.
- Delegation. Delivery, incidents and most design calls sit with engineering managers and tech leads. You are the exception path and the person who builds those managers, not doing every estimate and every review.
- How the organization uses AI in the actual work. You use it yourself every day and you make it the default for the teams, with the same bar we already apply to human-written code. This is practice, not an “AI strategy” slide.
- Cost management. You will strive to reduce operating costs wherever possible without reducing quality or productivity.
One area sits outside this role, although your work will align closely with it:
- Core protocols (Besu, Teku and related clients) sit with our Head of Protocols, reporting to the CEO. Some of your delivery dates depend on their commitments; that relationship is a partnership, not a reporting line.
WHAT WE ARE LOOKING FOR
- Deep Ethereum and EVM experience.
- Has run an engineering team of 20+ across multiple teams, as a leader of leaders — and has done it at this company stage.
- Has owned production systems under contractual SLAs for demanding customers, and has personally been accountable for an outage in front of one.
- Deeply technical. You don't need to be the best engineer here, but you need to earn the respect of people who are — challenge a design, know when an estimate is optimistic.
- Distributed-systems depth. Blockchain experience is a real advantage; strong infrastructure and backend leaders from high-integrity domains (payments, exchanges, market infrastructure) will be taken seriously.
- Has hired well and retained people through a hard period.
- Someone with sound technical judgment, strategic thinking, commercial awareness, and strong prioritization skills.
- Direct. This team has a low tolerance for polish over substance. Say the hard thing early, and say it kindly, more light, less heat.
- People-first leader — empathetic, approachable, and committed to mentoring and developing others.
- Strong communicator — builds trust and communicates clearly across engineering and the wider business.
- Collaborative — works closely with team leads to align priorities, coordinate dependencies, and keep teams moving together.
- High emotional intelligence — self-aware, thoughtful, and comfortable navigating difficult conversations and change.
- Coach and multiplier — develops strong leaders, delegates effectively, and builds high-performing, autonomous teams.
- Pragmatic and organized — brings clarity and structure without unnecessary process.
USEFUL, NOT REQUIRED
- L2 or ZK-rollup architecture.
- Regulated financial infrastructure — audit, change control, evidence, SOC 2 / ISO 27001.
- Experience of a carve-out, separation or post-acquisition integration.
WHAT THIS ROLE IS NOT
- Not a box-checker, don’t add process for process sake.
- Someone who does not challenge or seek clarity.
- Someone who does not seek to understand why and what the value is for a task.
- Someone who feels like they have to be the loudest voice in the room and does not seek to listen first and leverage the intelligence of others.
- Someone who has not had experience managing engineering teams and who feels comfortable being a single IC.
- A 100% hands-on engineering role.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: Munich
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.The role is based in Munich, Germany.Key Responsibilities:Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.Support customer presentations and executive discussions around AI strategy.Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.Required Skills & Competencies:Strong skills in business analysis, process design, value mapping, and discovery.Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.Hands-on experience designing or launching AI-powered solutions or AI agents.Experience translating business requirements into solution designs.Experience working with enterprise customers and multiple stakeholders.Excellent executive communication and presentation skills.Strong analytical and systems thinking.Excellent spoken and written German and English.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote - US
About MariaDB
Are you ready to shape the infrastructure for a groundbreaking cloud database platform? MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
MariaDB Cloud
is revolutionizing the way businesses manage their data in the cloud. We're on a mission to provide a seamless, powerful, and user-centric Database-as-a-Service (DBaaS) solution that sets new industry standards. MariaDB Cloud is a Multi-cloud Database-as-a-Service platform offering, specializing in managing MariaDB, one of the most popular open-source relational database systems.
MariaDB Cloud
is more than just a database; it's a comprehensive and innovative platform that delivers continuous availability, autonomous operation, and serverless capabilities. We're redefining the database experience to make it more accessible, intuitive, and efficient than ever before.
The Opportunity
About the Role
We are seeking a Senior Software Engineer to join a small, high-ownership team building robust cloud infrastructure for our globally deployed relational database engine. You will design and implement the application layers, business logic, and API workflows at the intersection of data management, cloud operations, and relational database services—critical components that enterprise applications depend on for correctness, performance, and governance. This is a hands-on, end-to-end role. You will lead features from whiteboard to production: owning implementation, writing clean and scalable code, and leveraging deep expertise in cloud orchestration to ensure robust deployment across multi-cloud environments. Proficiency in Terraform is essential for managing our complex infrastructure and ensuring reproducible deployments. Our team is small by design, offering high individual impact and direct visibility into engineering strategy. The ideal candidate has scaled infrastructure across multiple cloud providers and approaches every challenge with an ownership mindset—shipping production-grade systems that set new industry standards.
Key Responsibilities
8+ years of experience in software development with deep expertise in distributed systems and cloud-native architecture.
Proven track record of designing and operating multi-cloud infrastructure at scale across AWS, GCP, and Azure.
Advanced proficiency in Terraform for Infrastructure as Code (IaC) and complex cloud orchestration.
Expertise in containerization and orchestration using Kubernetes and Docker in production-grade environments.
Experience building and maintaining robust CI/CD pipelines for automated, scalable deployments.
Strong command of Go or Python for developing cloud-native applications, controllers, and automation tooling.
BS/MS in Computer Science or a related technical field.
Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems.
Knowledge of MariaDB server is a plus.
Required Qualifications
Experience
5+ years of professional software development experience, with at least 2 years focused on data-intensive applications, database-adjacent features, or enterprise software.
Demonstrated end-to-end ownership of a non-trivial production feature or module: you have taken something from functional specification through implementation to production.
Hands-on production experience deploying, debugging, and managing application services across at least two major public clouds (AWS, Azure, GCP).
Experience building or integrating with vector databases, embedding pipelines, semantic search, or retrieval-augmented generation (RAG) systems.
Prior work building LLM-based applications or workflows using AI agent frameworks (LangChain, LangGraph, CrewAI, AutoGen, or equivalent).
Technical Skills
Strong proficiency in Python for AI application development, alongside high proficiency in at least one backend language (such as Go, Java, or C++).
Deep, practical application of relational databases: writing complex SQL, structural indexing, query optimization, transactions, and schema design.
Experience implementing temporal data models, event-driven tracking, audit logs, or utilizing system-versioned tables.
Solid understanding of application security fundamentals: authentication, authorization, RBAC, row-level security, and multi-tenant data isolation at the application layer.
Proficiency with modern application monitoring tooling: structured logging, distributed tracing (OpenTelemetry), and functional alerting.
Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems.
Preferred Qualifications
Experience contributing to or maintaining open-source projects in the database, AI/ML application, or agent-tooling ecosystem.
Hands-on experience developing MCP servers or integrating A2A (Agent2Agent) protocols into production systems.
Familiarity with agent memory frameworks such as Mem0, Graphiti, or Letta.
Experience leveraging graph databases or multi-hop graph traversal (Neo4j, Kuzu, FalkorDB, or similar) within applications.
Background with in-memory data grids or semantic caching systems (Redis or similar) to optimize AI token usage.
Experience packaging applications for on-premises or air-gapped deployment environments, including regulated infrastructure.
Knowledge of MariaDB or MySQL application development, system-versioned tables, or temporal SQL.
Location & Job Info
Full-Time - Remote - US
Why Join Us
Compensation
The annual anticipated U.S. base salary range for this full-time position is $141,000-$185,000. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies.
In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package. We provide a competitive benefits package. Additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401(k), and parental leave, a massive degree of flexibility and freedom, just to name a few!
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The mission of the Senior Product Manager - Earn is to own and grow one of Ledger Live's core value pillars: helping millions of users put their crypto to work safely, directly from self-custody. You will define and drive the roadmap for Earn - spanning staking, stable yield savings, and partner-powered yield products - turning Ledger's security promise into a real, recurring source of value for our users and for the business.
What you’ll be doing:
- Product Strategy & Vision: Defining the vision and driving the roadmap for the Earn scope, and translating it into a clear, prioritized quarterly plan that balances new yield opportunities, platform scalability, and user trust.
- End-to-End Ownership: Driving initiatives from discovery through launch and iteration — writing PRDs, defining success metrics, and partnering closely with engineering, design, and embedded software to ship features that work flawlessly on both the app and the device.
- Data-Driven Decision Making: Using Mixpanel and other analytics tools to understand user behavior across the Earn funnel, identify drop-off points, and prioritize the roadmap based on evidence rather than opinion.
- Partner & Ecosystem Management: Partnering with yield and staking partners, negotiating rev-share terms, and evaluating new integrations to expand what “earning with Ledger” means for our users.
- Cross-Functional Leadership: Acting as the central point of alignment between Product, Design, Engineering, Marketing, Legal, and Compliance — especially given the regulatory sensitivity of yield-generating products in crypto.
- Team & Stakeholder Communication: Producing sharp, decision-ready documentation (roadmaps, product vision docs, dashboards) that can be handed directly to leadership and collaborators without further editing.
What we’re looking for:
- Product Strategy & Vision: Defining the vision and driving the roadmap for the Earn scope, and translating it into a clear, prioritized quarterly plan that balances new yield opportunities, platform scalability, and user trust.
- End-to-End Ownership: Driving initiatives from discovery through launch and iteration — writing PRDs, defining success metrics, and partnering closely with engineering, design, and embedded software to ship features that work flawlessly on both the app and the device.
- Data-Driven Decision Making: Using Mixpanel and other analytics tools to understand user behavior across the Earn funnel, identify drop-off points, and prioritize the roadmap based on evidence rather than opinion.
- Partner & Ecosystem Management: Partnering with yield and staking partners, negotiating rev-share terms, and evaluating new integrations to expand what “earning with Ledger” means for our users.
- Cross-Functional Leadership: Acting as the central point of alignment between Product, Design, Engineering, Marketing, Legal, and Compliance — especially given the regulatory sensitivity of yield-generating products in crypto.
- Team & Stakeholder Communication: Producing sharp, decision-ready documentation (roadmaps, product vision docs, dashboards) that can be handed directly to leadership and collaborators without further editing.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan
Workplace: Remote
ABOUT US
Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.
Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.
We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.
We're looking for an ambitious Senior Full-Stack Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.
If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.
WHAT YOU'LL BUILD
As a Senior Full-Stack Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle.
You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.
Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.
YOUR MISSION
UNDERSTAND CUSTOMER PROBLEMS
Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.
BUILD PRODUCTS END-TO-END
Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.
CREATE INTUITIVE USER EXPERIENCES
Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.
CREATE POWERFUL AUTOMATIONS
Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.
DEVELOP AI-POWERED FEATURES
Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.
CONNECT THE ECOSYSTEM
Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.
SOLVE REAL OPERATIONAL PROBLEMS
Build solutions for:
- Real-time reservation and availability synchronization
- Dynamic pricing intelligence
- Smart lock access and key management
- Automated guest communication across channels
- Guest check-in and upsell journeys
- Operational forecasting
- Cleaning and maintenance automation
- Owner reporting and financial workflows
- AI-powered monitoring and alerts
MEASURE AND IMPROVE
Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.
BUILD FOR SCALE
Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.
TECH STACK
We care more about capability than specific technologies, but our current stack includes:
- Python
- FastAPI
- React
- TypeScript
- Supabase
- PostgreSQL
- AWS
- Serverless architecture
- OpenAI APIs
- Twilio
- Stripe
- Docker
- GitHub Actions
YOU MIGHT BE A GREAT FIT IF YOU HAVE
- Strong experience building and shipping production software
- The ability to work across frontend and backend systems
- Experience with React, TypeScript, Python, FastAPI, or similar technologies
- Strong understanding of APIs, databases, integrations, and cloud architecture
- A product mindset and curiosity about why users need a feature
- Good judgment around usability, scope, and technical trade-offs
- The ability to turn an ambiguous problem into a practical, working solution
- Confidence working directly with customers, designers, and founders
- The ability to work independently and own outcomes
- Curiosity about AI, automation, and operational efficiency
- A bias toward shipping, learning, and iterating
Bonus points for experience with:
- Short-term rentals, hospitality technology, or property management systems
- Multi-tenant SaaS platforms
- Marketplace businesses and booking channel integrations
- AI agents and workflow automation
- Product analytics and experimentation
- Event-driven architectures
- Supabase
- AWS serverless infrastructure
WHAT SUCCESS LOOKS LIKE
Within your first 12 months:
- You've shipped features that property managers actively use
- Core short-term rental workflows are automated through products you've built
- Customers spend less time on manual administration and repetitive tasks
- Complex workflows become easier to understand and complete
- Integrations move reservations, availability, payments, and operational data reliably
- AI-powered features become part of customers’ everyday operations
- Customer feedback and usage data consistently inform your product decisions
- Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably
WHY JOIN US
BUILD SOMETHING MEANINGFUL
Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.
OWN THE PRODUCT OUTCOME
Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.
SMALL TEAM, MASSIVE OPPORTUNITY
Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai.
LEARN FASTER
Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.
PERFORMANCE-BASED REWARDS
Competitive compensation with substantial upside for exceptional performers.
REMOTE-FIRST
Work from anywhere. We care about outcomes, not hours.
THIS ROLE IS NOT FOR YOU IF
- You're looking for a slow-paced corporate environment
- You want a narrowly defined role with limited customer or product involvement
- You need detailed specifications before you can make progress
- You avoid ownership and accountability
- You consider a feature finished without checking whether it solves the user’s problem
We're looking for someone who wants to help build the AI operating system for the short-term rental industry.
#LI-Remote
Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan
Workplace: Remote
ABOUT US
Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.
Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.
We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.
We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.
If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.
WHAT YOU'LL BUILD
As a Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle.
You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.
Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.
YOUR MISSION
UNDERSTAND CUSTOMER PROBLEMS
Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.
BUILD PRODUCTS END-TO-END
Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.
CREATE INTUITIVE USER EXPERIENCES
Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.
CREATE POWERFUL AUTOMATIONS
Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.
DEVELOP AI-POWERED FEATURES
Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.
CONNECT THE ECOSYSTEM
Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.
SOLVE REAL OPERATIONAL PROBLEMS
Build solutions for:
- Real-time reservation and availability synchronization
- Dynamic pricing intelligence
- Smart lock access and key management
- Automated guest communication across channels
- Guest check-in and upsell journeys
- Operational forecasting
- Cleaning and maintenance automation
- Owner reporting and financial workflows
- AI-powered monitoring and alerts
MEASURE AND IMPROVE
Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.
BUILD FOR SCALE
Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.
TECH STACK
We care more about capability than specific technologies, but our current stack includes:
- Python
- FastAPI
- React
- TypeScript
- Supabase
- PostgreSQL
- AWS
- Serverless architecture
- OpenAI APIs
- Twilio
- Stripe
- Docker
- GitHub Actions
YOU MIGHT BE A GREAT FIT IF YOU HAVE
- Strong experience building and shipping production software
- The ability to work across frontend and backend systems
- Experience with React, TypeScript, Python, FastAPI, or similar technologies
- Strong understanding of APIs, databases, integrations, and cloud architecture
- A product mindset and curiosity about why users need a feature
- Good judgment around usability, scope, and technical trade-offs
- The ability to turn an ambiguous problem into a practical, working solution
- Confidence working directly with customers, designers, and founders
- The ability to work independently and own outcomes
- Curiosity about AI, automation, and operational efficiency
- A bias toward shipping, learning, and iterating
Bonus points for experience with:
- Short-term rentals, hospitality technology, or property management systems
- Multi-tenant SaaS platforms
- Marketplace businesses and booking channel integrations
- AI agents and workflow automation
- Product analytics and experimentation
- Event-driven architectures
- Supabase
- AWS serverless infrastructure
WHAT SUCCESS LOOKS LIKE
Within your first 12 months:
- You've shipped features that property managers actively use
- Core short-term rental workflows are automated through products you've built
- Customers spend less time on manual administration and repetitive tasks
- Complex workflows become easier to understand and complete
- Integrations move reservations, availability, payments, and operational data reliably
- AI-powered features become part of customers’ everyday operations
- Customer feedback and usage data consistently inform your product decisions
- Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably
WHY JOIN US
BUILD SOMETHING MEANINGFUL
Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.
OWN THE PRODUCT OUTCOME
Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.
SMALL TEAM, MASSIVE OPPORTUNITY
Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai.
LEARN FASTER
Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.
PERFORMANCE-BASED REWARDS
Competitive compensation with substantial upside for exceptional performers.
REMOTE-FIRST
Work from anywhere. We care about outcomes, not hours.
THIS ROLE IS NOT FOR YOU IF
- You're looking for a slow-paced corporate environment
- You want a narrowly defined role with limited customer or product involvement
- You need detailed specifications before you can make progress
- You avoid ownership and accountability
- You consider a feature finished without checking whether it solves the user’s problem
We're looking for someone who wants to help build the AI operating system for the short-term rental industry.
#LI-Remote
Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan
Workplace: Remote
ABOUT US
Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.
Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.
We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.
We're looking for a highly ambitious Senior Software Engineer who wants to build systems that solve real problems at scale. You'll build, ship, automate, and deliver products that directly impact property managers, their teams, and their guests.
If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you.
WHAT YOU'LL BUILD
As a Senior Software Engineer, you'll help architect and scale Base360.ai http://Base360.ai—the platform powering every aspect of a short-term rental business.
You'll build customer-facing products, automation engines, AI-powered workflows, integrations, and operational systems that help property managers grow without increasing their workload at the same rate.
Your work will span the entire short-term rental lifecycle: from listing distribution, pricing, and bookings to guest stays, property operations, and financial reporting.
YOUR MISSION
BUILD THE CORE PLATFORM
Design and develop scalable applications, services, and APIs that power reservations, availability, pricing, payments, guest experiences, and property operations.
CREATE POWERFUL AUTOMATIONS
Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.
DEVELOP AI-POWERED SYSTEMS
Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.
DESIGN API-FIRST ARCHITECTURE
Create robust APIs that connect internal services, booking channels, third-party providers, and customer systems.
INTEGRATE THE ECOSYSTEM
Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other strategic partners across the short-term rental ecosystem.
SCALE INFRASTRUCTURE
Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth across multiple property management businesses.
SOLVE COMPLEX OPERATIONAL PROBLEMS
Build solutions for:
- Real-time reservation and availability synchronization
- Dynamic pricing intelligence
- Smart lock access and key management
- Automated guest communication across channels
- Operational forecasting
- Cleaning and maintenance automation
- Owner reporting and financial workflows
- AI-powered monitoring and alerts
MOVE FAST AND OWN DELIVERY
Own projects end-to-end—from understanding an operator’s problem to architecture, implementation, deployment, and ongoing improvement.
Bring senior engineering judgment to technical decisions, code reviews, and the reliability of the systems you build.
TECH STACK
We care more about capability than specific technologies, but our current stack includes:
- Python
- FastAPI
- React
- TypeScript
- Supabase
- PostgreSQL
- AWS
- Serverless architecture
- OpenAI APIs
- Twilio
- Stripe
- Docker
- GitHub Actions
YOU MIGHT BE A GREAT FIT IF YOU HAVE
- Strong experience building and owning production-grade software systems
- Experience with FastAPI, Python, React, or similar frameworks
- Strong understanding of APIs, distributed systems, and cloud architecture
- Experience designing scalable backend systems and reliable data models
- The ability to work independently and make sound technical decisions
- Strong problem-solving skills and a product mindset
- Curiosity about AI, automation, and operational efficiency
- A bias toward action, shipping, and learning from real users
- The ability to balance delivery speed with maintainability and reliability
Bonus points for experience with:
- Short-term rentals, hospitality technology, or property management systems
- Multi-tenant SaaS platforms
- Marketplace businesses and booking channel integrations
- AI agents and workflow automation
- Event-driven architectures
- Supabase
- AWS serverless infrastructure
WHAT SUCCESS LOOKS LIKE
Within your first 12 months:
- Core short-term rental workflows are automated through systems you've built
- Property managers spend less time on manual administration
- Reservations, availability, payments, and operational data move reliably between systems
- New integrations are deployed and maintained reliably
- AI-powered workflows become part of customers’ everyday operations
- The platform supports more operators and properties while maintaining reliability and performance
- Base360.ai http://Base360.ai helps customers grow their portfolios, improve guest experiences, and operate more profitably
WHY JOIN US
BUILD SOMETHING MEANINGFUL
Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.
EXTREME OWNERSHIP
Have the freedom and responsibility to make technical decisions and deliver systems that matter.
SMALL TEAM, MASSIVE OPPORTUNITY
Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai.
LEARN FASTER
Solve real-world challenges across software, AI, automation, hospitality operations, and scale.
PERFORMANCE-BASED REWARDS
Competitive compensation with substantial upside for exceptional performers.
REMOTE-FIRST
Work from anywhere. We care about outcomes, not hours.
THIS ROLE IS NOT FOR YOU IF
- You're looking for a slow-paced corporate environment
- You prefer a narrowly defined role with limited product involvement
- You need detailed instructions for every task
- You avoid ownership and accountability
- You're comfortable shipping work without taking responsibility for its quality
We're looking for someone who wants to help build the AI operating system for the short-term rental industry.
#LI-Remote
Location: United States
Workplace: Remote
About the Team
The ClickPipes team builds the services that power data ingestion into ClickHouse Cloud. As a primary entry point for customers’ data, ClickPipes is critical to product adoption and the company’s growth. We work at petabyte scale, solving challenges in distributed systems, fault tolerance, and high-throughput ingestion. You’ll help make these pipelines performant, reliable, and easy to operate, with ownership of technical decisions and the platform as a whole.
You can find some of the team’s recent work highlighted in our blog:
- GCP Pub/Sub connector for ClickPipes is now in Private Preview https://clickhouse.com/blog/clickpipes-gcp-pub-sub-preview
- Terraform & OpenAPI for ClickPipes is now Generally Available https://clickhouse.com/blog/terraform-ga
- Unordered mode for GCS ClickPipes is now available https://clickhouse.com/blog/clickpipes-gcs-unordered-mode
We’re looking for backend engineers with experience in data-intensive systems who enjoy working across technologies. You’ll collaborate with engineering and product partners and drive projects from design through production.
What will you do?
- Build and evolve integrations with streaming platforms and object storage, including Kafka, Kinesis, Pub/Sub, S3, GCS, and Azure Blob Storage.
- Continuously improve our systems based on operational metrics, customer feedback, and evolving business requirements.
- Drive technical discussions and contribute to architectural decisions that impact our platform's scalability and resilience.
- Participate in on-call rotations to ensure system reliability and respond to production incidents.
About you:
- 5+ years of software development experience building and operating distributed systems.
- Strong knowledge of Go and its ecosystem.
- Experience designing systems for scalability and fault tolerance, with an understanding of concurrency, consistency, and failure recovery.
- Understanding of cloud-native architecture and practical experience with at least one major cloud provider.
- Experience diagnosing and resolving production issues in distributed systems.
- Ability to communicate technical ideas clearly and collaborate across engineering and product teams.
- Experience with data ingestion pipelines, streaming platforms, or object storage is a plus.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
ОфисNew York, NY; San Francisco, CA
Brazil
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