The Flex

Location: Casablanca; Oran; Tunis; Algiers; Beirut; Rabat; Madagascar; Constantine; Anaba Workplace: Remote ABOUT THE FLEX At The Flex, we’re on a mission to revolutionize how the world rents. We believe finding and staying in a home should be as seamless as buying on Amazon; simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners across the globe. We’re building a team of A-Players, ambitious, proactive professionals who thrive in fast-paced environments, embrace ownership, and deliver excellence in everything they do. POSITION SUMMARY As a French-Speaking Customer Experience Specialist, you’ll be the voice and heartbeat of The Flex for our guests and landlords. From the first inquiry to the final check-out, you’ll ensure every interaction is smooth, efficient, and memorable. You’ll handle communication, solve problems, and use our in-house technology to deliver world-class service that reflects our commitment to operational excellence and customer delight. This role is perfect for someone empathetic, detail-oriented, and passionate about helping others, someone who takes pride in turning challenges into exceptional experiences. KEY RESPONSIBILITIES Customer Support: Respond promptly and professionally to guest and landlord inquiries via email, chat, and phone in both French and English. Booking Assistance: Guide guests through the reservation, check-in, and check-out processes using our PMS tools. Problem Solving: Investigate and resolve issues quickly while maintaining a calm, empathetic, solution-focused approach. Knowledge Management: Accurately document interactions, feedback, and resolutions to help improve service quality. Cross-Team Collaboration: Work closely with Operations and Tech to identify recurring issues, propose improvements, and optimize the user experience. Upselling & Retention: Identify opportunities to enhance stays or strengthen long-term relationships with landlords and guests. WHAT WE’RE LOOKING FOR - Fluency in French and English (written and spoken) - Proven experience in customer service, ideally in hospitality, real estate, or tech-enabled platforms - Excellent communication and interpersonal skills: you listen, understand, and make people feel heard - Strong organizational abilities and composure under pressure - Tech-savvy: comfortable using PMS, CRM, and digital support tools - A problem-solving mindset with empathy, patience, and meticulous attention to detail WHY JOIN THE FLEX Be part of the revolution – Help reshape the $4T global rental industry. Work with the best – Join a high-performing, supportive international team. Grow fast – Real career progression opportunities as we expand globally. Earn what you deserve – Competitive compensation plus performance-based incentives. Live flexibly – Remote-first, results-driven culture — work from anywhere. If you’re ready to join a company redefining how people live, move, and rent, we’d love to hear from you. #LI-Remote

Location: Algiers; Bordj Bou Arréridj; Skikda; Khenchela; Aflou; Ouargla; Marrakech; Tlemcen; Oran; Tunis; Djelfa; El Aricha; Agadir; El Kantara; Saïda; El Tarf; Mascara; Béni Abbès; Médéa; Laghouat; Tetouan; Chlef; M'Sila; Djanet; Nabeul; Béchar; Adrar; Messaad; Sfax; Oum El Bouaghi; Barika; Oujda; Aïn Témouchent; Tébessa; Aïn Defla; El Abiodh Sidi Cheikh; Aïn Oussera; Souk Ahras; Béjaïa; Jijel; Boumerdès; Sidi Bel Abbès; Touggourt; Monastir; Tissemsilt; In Salah; Timimoun; Bir El Ater; Tizi Ouzou; Kairouan; Bizerte; Batna; Mila; Bouira; Bou Saâda; Fes; Biskra; Constantine; Ariana; Ksar Chellala; Rabat; El Oued; Kenitra; Casablanca; Ghardaïa; Ouled Djellal; Bordj Badji Mokhtar; Relizane; Tiaret; Tindouf; Sousse; El M'Ghair; Guelma; Illizi; El Meniaa; Naâma; Tangier; Anaba; El Bayadh; Sétif; Ksar El Boukhari; Blida; Gabes; Tamanrasset; Tipaza; Mostaganem; Meknes; In Guezzam; Ben Arous Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. The Flex is the biggest short-term rental operator in Algeria and the best in the country. We bring reservations, guest communication, pricing, payments, cleaning, maintenance and reporting into one platform, helping operators automate manual work, reduce costs, increase revenue and scale their portfolios. We are looking for a highly ambitious Software Engineer based in North Africa (Algeria, Morocco or Tunisia) who wants to build systems that solve real problems at scale. You will build, ship, automate and deliver products that directly impact property managers, their teams and their guests. If you are excited by APIs, automation, AI agents, cloud infrastructure and building products from the ground up, we want to meet you. WHAT YOU WILL BUILD You will help build and scale Base360.ai http://Base360.ai, the platform powering every part of a short-term rental business: customer-facing products, automation engines, AI-powered workflows, integrations and operational systems. Your work will span the full short-term rental lifecycle: listing distribution, pricing and bookings, guest stays, property operations and financial reporting. YOUR MISSION BUILD THE CORE PLATFORM Design and develop scalable applications, services and APIs for reservations, availability, pricing, payments, guest experiences and property operations. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that remove repetitive work, from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED SYSTEMS Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions and help operators manage their portfolios. DESIGN API-FIRST ARCHITECTURE Create robust APIs that connect internal services, booking channels, third-party providers and customer systems. INTEGRATE THE ECOSYSTEM Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google and other partners across the short-term rental ecosystem. SOLVE COMPLEX OPERATIONAL PROBLEMS - Real-time reservation and availability sync - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MOVE FAST AND OWN DELIVERY Own projects end to end: from understanding an operator's problem to architecture, implementation, deployment and ongoing improvement. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python, FastAPI - React, TypeScript - Supabase, PostgreSQL - AWS, serverless architecture - OpenAI APIs, Twilio, Stripe - Docker, GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Experience building and owning production software - Experience with Python, FastAPI, React or similar frameworks - A solid understanding of APIs, databases and cloud architecture - The ability to work independently and make sound technical decisions - Strong problem-solving skills and a product mindset - Curiosity about AI, automation and operational efficiency - A bias toward action, shipping and learning from real users Bonus points for experience with short-term rentals or hospitality tech, multi-tenant SaaS, booking channel integrations, AI agents, event-driven architectures, Supabase or AWS serverless. WHY JOIN US - Build something meaningful: solve problems short-term rental operators face daily, with direct access to The Flex's operations to test ideas. - Extreme ownership: real freedom and responsibility over technical decisions. - Small team, massive opportunity: work closely with the founders and shape the product. - Learn faster: software, AI, automation and hospitality operations, all at once. - Performance-based rewards: competitive pay with real upside for exceptional performers. - Remote in North Africa: work from anywhere in Algeria, Morocco or Tunisia. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You want a slow-paced corporate environment - You prefer a narrowly defined role with limited product involvement - You need detailed instructions for every task - You avoid ownership and accountability We are looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Location: London; Italy; Portland; Australia; Salt Lake City; Washington; Toulouse; Oran; Tunis; Bali; Algiers; Norway; Portugal; Minneapolis; Kazakhstan; Malaysia; Costa Rica; India; Los Angeles; Puerto Rico; vietnam; Lille; Columbus; Houston; Phoenix; Poland; Taiwan; Detroit; Nice; Philippines; Ireland; Austria; Abidjan; China; Thailand; Finland; Peru; Montpellier; Greece; Dallas; San Francisco; Argentina; Austin; Nantes; Mexico; Strasbourg; Aix-en-Provence; Tampa; Angers; Denmark; United States; Nashville; Chicago; Dominican Republic; Belgium; Saudi Arabia; Paris; London | United Kingdom; Toulon; San Jose; Turkey; Rennes; Chile; San Diego; Orlando; Dijon; Hawaii; New York City; Boston; Charlotte; Germany; Ecuador; Constantine; Seattle; South Korea; Switzerland; Philadelphia; Romania; Fort Worth; Lyon; Jacksonville; Atlanta; Colombia; Bordeaux; Marseille; Nîmes; Brazil; Sweden; Canada; Reims; Indianapolis; Anaba; Netherlands; Miami; Las Vegas; France; Cannes; Denver; United Arab Emirates; South Africa; New Zealand; Morocco; Japan; Spain; San Antonio; Russia; New Orleans; Annecy; Croatia; Grenoble Workplace: Remote Our vision Short-term rental operators are drowning in scattered tools, missed guest messages, and manual work. We're building one system that runs it all — from guest communication and reservations to cleaning, maintenance, pricing, and reporting, powered by AI. Base360.ai http://Base360.ai is on a mission to become the operating system that short-term rental businesses around the world run on. We help property managers automate operations, increase revenue, and scale their portfolios without growing their workload. We're early, we're moving fast, and we're looking for people who want to help build something huge from the ground up. About the role We're looking for a Founding Growth Marketer to help Base360 reach short-term rental operators and property management companies — and turn attention into demo bookings, qualified leads, and customers. We're open to how you get there: you might go deep and own a single channel, or run across several. Paid ads, SEO, outbound, content, partnerships, lifecycle, funnels — we want someone who can find what works and make it grow. This is a hands-on, entrepreneurial role. You'll work directly with the founder, experiment quickly, and build our growth engine from the ground up. What you'll do - Own a growth channel end to end — or run across several. Set the strategy, launch campaigns, and take responsibility for results. - Generate qualified leads and drive demo bookings. Build campaigns that reach short-term rental operators through paid ads, SEO, outbound, referrals, and industry partnerships. - Understand our customers. Learn how property managers operate, what slows them down, and what makes them switch software. - Run experiments fast. Test hooks, audiences, funnels, and offers; stop what doesn't work and scale what does. - Use AI wherever it gives you an edge. Apply it to research, copy, targeting, content production, and automation. - Build funnels and landing pages that convert. Improve each step from first impression to demo booking and paying customer. - Work closely with the founder on positioning and messaging. Turn product capabilities into clear reasons for operators to choose Base360. - Track performance. Measure lead quality, conversion rates, acquisition costs, and pipeline contribution — and explain what's working and why. Who you are - You're a fast learner. You may specialise in one growth channel or work across many, but you pick up new skills quickly and enjoy figuring things out. - You're hungry to get great at growth. You don't need to know everything yet, but you're determined to become one of the best. - You're AI-savvy. You use modern tools to test ideas, automate repetitive work, and move faster. - You're resourceful and self-directed. You take a goal and figure out how to achieve it without waiting for detailed instructions. - You're analytical. You're comfortable with data, attribution, and turning insight into action. - You care about commercial results. You measure success through qualified demand and customers, not just impressions and clicks. - Bonus: Hands-on experience with paid ads, SEO, outbound, content, lifecycle marketing, or partnerships. - Bonus: Experience in B2B SaaS, short-term rentals, hospitality technology, or marketing to property managers. Why join Base360.ai http://Base360.ai? - Help build the AI operating system for short-term rental businesses. - Work directly with the founder and shape how we bring the product to market. - Have ownership from day one, with the opportunity to build and lead a growth team. - Competitive salary and performance-based incentives. - Grow professionally in a hands-on, entrepreneurial environment where your work directly affects the business. You should NOT apply if: - You're looking for a predictable corporate role with a fixed playbook. - You engage in office politics or gossip instead of communicating directly. - You're looking for a slow-paced role with limited ownership. - You don't aim to become one of the best at what you do. #LI-Remote

Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios. We're looking for an ambitious Senior Full-Stack Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them. If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you. WHAT YOU'LL BUILD As a Senior Full-Stack Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle. You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate. Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting. YOUR MISSION UNDERSTAND CUSTOMER PROBLEMS Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving. BUILD PRODUCTS END-TO-END Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production. CREATE INTUITIVE USER EXPERIENCES Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED FEATURES Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently. CONNECT THE ECOSYSTEM Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem. SOLVE REAL OPERATIONAL PROBLEMS Build solutions for: - Real-time reservation and availability synchronization - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Guest check-in and upsell journeys - Operational forecasting - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MEASURE AND IMPROVE Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes. BUILD FOR SCALE Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python - FastAPI - React - TypeScript - Supabase - PostgreSQL - AWS - Serverless architecture - OpenAI APIs - Twilio - Stripe - Docker - GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Strong experience building and shipping production software - The ability to work across frontend and backend systems - Experience with React, TypeScript, Python, FastAPI, or similar technologies - Strong understanding of APIs, databases, integrations, and cloud architecture - A product mindset and curiosity about why users need a feature - Good judgment around usability, scope, and technical trade-offs - The ability to turn an ambiguous problem into a practical, working solution - Confidence working directly with customers, designers, and founders - The ability to work independently and own outcomes - Curiosity about AI, automation, and operational efficiency - A bias toward shipping, learning, and iterating Bonus points for experience with: - Short-term rentals, hospitality technology, or property management systems - Multi-tenant SaaS platforms - Marketplace businesses and booking channel integrations - AI agents and workflow automation - Product analytics and experimentation - Event-driven architectures - Supabase - AWS serverless infrastructure WHAT SUCCESS LOOKS LIKE Within your first 12 months: - You've shipped features that property managers actively use - Core short-term rental workflows are automated through products you've built - Customers spend less time on manual administration and repetitive tasks - Complex workflows become easier to understand and complete - Integrations move reservations, availability, payments, and operational data reliably - AI-powered features become part of customers’ everyday operations - Customer feedback and usage data consistently inform your product decisions - Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably WHY JOIN US BUILD SOMETHING MEANINGFUL Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact. OWN THE PRODUCT OUTCOME Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement. SMALL TEAM, MASSIVE OPPORTUNITY Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai. LEARN FASTER Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale. PERFORMANCE-BASED REWARDS Competitive compensation with substantial upside for exceptional performers. REMOTE-FIRST Work from anywhere. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You're looking for a slow-paced corporate environment - You want a narrowly defined role with limited customer or product involvement - You need detailed specifications before you can make progress - You avoid ownership and accountability - You consider a feature finished without checking whether it solves the user’s problem We're looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios. We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them. If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you. WHAT YOU'LL BUILD As a Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle. You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate. Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting. YOUR MISSION UNDERSTAND CUSTOMER PROBLEMS Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving. BUILD PRODUCTS END-TO-END Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production. CREATE INTUITIVE USER EXPERIENCES Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED FEATURES Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently. CONNECT THE ECOSYSTEM Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem. SOLVE REAL OPERATIONAL PROBLEMS Build solutions for: - Real-time reservation and availability synchronization - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Guest check-in and upsell journeys - Operational forecasting - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MEASURE AND IMPROVE Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes. BUILD FOR SCALE Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python - FastAPI - React - TypeScript - Supabase - PostgreSQL - AWS - Serverless architecture - OpenAI APIs - Twilio - Stripe - Docker - GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Strong experience building and shipping production software - The ability to work across frontend and backend systems - Experience with React, TypeScript, Python, FastAPI, or similar technologies - Strong understanding of APIs, databases, integrations, and cloud architecture - A product mindset and curiosity about why users need a feature - Good judgment around usability, scope, and technical trade-offs - The ability to turn an ambiguous problem into a practical, working solution - Confidence working directly with customers, designers, and founders - The ability to work independently and own outcomes - Curiosity about AI, automation, and operational efficiency - A bias toward shipping, learning, and iterating Bonus points for experience with: - Short-term rentals, hospitality technology, or property management systems - Multi-tenant SaaS platforms - Marketplace businesses and booking channel integrations - AI agents and workflow automation - Product analytics and experimentation - Event-driven architectures - Supabase - AWS serverless infrastructure WHAT SUCCESS LOOKS LIKE Within your first 12 months: - You've shipped features that property managers actively use - Core short-term rental workflows are automated through products you've built - Customers spend less time on manual administration and repetitive tasks - Complex workflows become easier to understand and complete - Integrations move reservations, availability, payments, and operational data reliably - AI-powered features become part of customers’ everyday operations - Customer feedback and usage data consistently inform your product decisions - Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably WHY JOIN US BUILD SOMETHING MEANINGFUL Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact. OWN THE PRODUCT OUTCOME Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement. SMALL TEAM, MASSIVE OPPORTUNITY Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai. LEARN FASTER Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale. PERFORMANCE-BASED REWARDS Competitive compensation with substantial upside for exceptional performers. REMOTE-FIRST Work from anywhere. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You're looking for a slow-paced corporate environment - You want a narrowly defined role with limited customer or product involvement - You need detailed specifications before you can make progress - You avoid ownership and accountability - You consider a feature finished without checking whether it solves the user’s problem We're looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios. We're looking for a highly ambitious Senior Software Engineer who wants to build systems that solve real problems at scale. You'll build, ship, automate, and deliver products that directly impact property managers, their teams, and their guests. If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you. WHAT YOU'LL BUILD As a Senior Software Engineer, you'll help architect and scale Base360.ai http://Base360.ai—the platform powering every aspect of a short-term rental business. You'll build customer-facing products, automation engines, AI-powered workflows, integrations, and operational systems that help property managers grow without increasing their workload at the same rate. Your work will span the entire short-term rental lifecycle: from listing distribution, pricing, and bookings to guest stays, property operations, and financial reporting. YOUR MISSION BUILD THE CORE PLATFORM Design and develop scalable applications, services, and APIs that power reservations, availability, pricing, payments, guest experiences, and property operations. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED SYSTEMS Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently. DESIGN API-FIRST ARCHITECTURE Create robust APIs that connect internal services, booking channels, third-party providers, and customer systems. INTEGRATE THE ECOSYSTEM Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other strategic partners across the short-term rental ecosystem. SCALE INFRASTRUCTURE Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth across multiple property management businesses. SOLVE COMPLEX OPERATIONAL PROBLEMS Build solutions for: - Real-time reservation and availability synchronization - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Operational forecasting - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MOVE FAST AND OWN DELIVERY Own projects end-to-end—from understanding an operator’s problem to architecture, implementation, deployment, and ongoing improvement. Bring senior engineering judgment to technical decisions, code reviews, and the reliability of the systems you build. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python - FastAPI - React - TypeScript - Supabase - PostgreSQL - AWS - Serverless architecture - OpenAI APIs - Twilio - Stripe - Docker - GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Strong experience building and owning production-grade software systems - Experience with FastAPI, Python, React, or similar frameworks - Strong understanding of APIs, distributed systems, and cloud architecture - Experience designing scalable backend systems and reliable data models - The ability to work independently and make sound technical decisions - Strong problem-solving skills and a product mindset - Curiosity about AI, automation, and operational efficiency - A bias toward action, shipping, and learning from real users - The ability to balance delivery speed with maintainability and reliability Bonus points for experience with: - Short-term rentals, hospitality technology, or property management systems - Multi-tenant SaaS platforms - Marketplace businesses and booking channel integrations - AI agents and workflow automation - Event-driven architectures - Supabase - AWS serverless infrastructure WHAT SUCCESS LOOKS LIKE Within your first 12 months: - Core short-term rental workflows are automated through systems you've built - Property managers spend less time on manual administration - Reservations, availability, payments, and operational data move reliably between systems - New integrations are deployed and maintained reliably - AI-powered workflows become part of customers’ everyday operations - The platform supports more operators and properties while maintaining reliability and performance - Base360.ai http://Base360.ai helps customers grow their portfolios, improve guest experiences, and operate more profitably WHY JOIN US BUILD SOMETHING MEANINGFUL Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact. EXTREME OWNERSHIP Have the freedom and responsibility to make technical decisions and deliver systems that matter. SMALL TEAM, MASSIVE OPPORTUNITY Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai. LEARN FASTER Solve real-world challenges across software, AI, automation, hospitality operations, and scale. PERFORMANCE-BASED REWARDS Competitive compensation with substantial upside for exceptional performers. REMOTE-FIRST Work from anywhere. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You're looking for a slow-paced corporate environment - You prefer a narrowly defined role with limited product involvement - You need detailed instructions for every task - You avoid ownership and accountability - You're comfortable shipping work without taking responsibility for its quality We're looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Location: London; Italy; Portland; Australia; Salt Lake City; Washington; Toulouse; Oran; Tunis; Bali; Algiers; Norway; Portugal; Minneapolis; Kazakhstan; Malaysia; Costa Rica; India; Los Angeles; Puerto Rico; vietnam; Lille; Columbus; Houston; Phoenix; Poland; Taiwan; Detroit; Nice; Philippines; Ireland; Austria; China; Thailand; Finland; Peru; Montpellier; Greece; Dallas; San Francisco; Argentina; Austin; Nantes; Mexico; Strasbourg; Aix-en-Provence; Tampa; Angers; Denmark; United States; Nashville; Chicago; Dominican Republic; Belgium; Saudi Arabia; Paris; London | United Kingdom; Toulon; San Jose; Turkey; Rennes; Chile; San Diego; Orlando; Dijon; Hawaii; New York City; Boston; Charlotte; Germany; Ecuador; Constantine; Seattle; South Korea; Switzerland; Philadelphia; Romania; Fort Worth; Lyon; Jacksonville; Atlanta; Colombia; Bordeaux; Marseille; Nîmes; Brazil; Sweden; Canada; Reims; Indianapolis; Anaba; Netherlands; Miami; Las Vegas; France; Cannes; Denver; United Arab Emirates; South Africa; New Zealand; Morocco; Japan; Spain; San Antonio; Russia; New Orleans; Annecy; Croatia; Grenoble Workplace: Remote Base360.ai http://Base360.ai is building the AI operating system for short-term rental businesses. We bring property management, guest communication, pricing, cleaning, maintenance, direct bookings and financial reporting into a single platform powered by AI. Our mission is to replace dozens of disconnected tools with one intelligent operating system that helps short-term rental operators automate operations, increase revenue and deliver exceptional guest experiences. We're building ambitious products, moving fast, and looking for exceptional entrepreneurs who want to build the next generation of AI businesses within the short-term rental industry. THE ROLE As a Founder in Residence, you won't be joining a department—you'll be building one. Your mission is to identify a major opportunity in the short-term rental industry, build a new product or business vertical within Base360.ai http://Base360.ai, assemble the right team, validate the market, and grow it into a standalone business with significant revenue and impact. Think of it as founding a startup—with the advantage of funding, engineering, design, AI infrastructure, customers, distribution, and executive support already behind you. If successful, you will become the long-term leader of your venture. WHAT YOU'LL DO - Identify high-potential opportunities in short-term rentals that can become new products or business verticals. - Validate customer problems through research and direct conversations with property managers and rental operators. - Define the product vision, strategy, and go-to-market plan. - Work alongside engineering, product, design and AI teams to build and launch quickly. - Recruit and lead your own multidisciplinary team as the venture grows. - Own growth, product adoption, customer success and financial performance. - Make data-driven decisions and iterate rapidly based on customer feedback. - Present progress directly to the founders and executive team. - Build a business that could eventually operate as its own division—or even become an independent company. WHAT WE'RE LOOKING FOR - Entrepreneurial mindset with a bias toward action. - Exceptional problem-solving ability. - Strong product and commercial intuition. - Comfortable working with ambiguity and creating structure where none exists. - Excellent communication and leadership skills. - Ability to recruit, inspire and lead high-performing teams. - Highly analytical with strong execution capabilities. - Obsession with customers and building products people love. - Comfortable wearing multiple hats across product, sales, marketing and operations. - AI-native and excited about building with the latest AI technologies. Previous startup experience—as a founder, early employee, product leader, operator or investor—is highly valued but not required. Experience in short-term rentals, hospitality or property technology is a plus. WHAT SUCCESS LOOKS LIKE Within your first 12–24 months, you will have: - Built and launched a new business vertical serving the short-term rental industry. - Hired and led your own cross-functional team. - Achieved strong product-market fit. - Generated meaningful recurring revenue. - Established yourself as the long-term General Manager of your venture. WHY JOIN BASE360.AI http://Base360.ai? - Be part of an innovative and fast-growing company building the AI operating system for short-term rental businesses. - Build your own venture with the backing of an experienced founding team. - Access world-class engineering, AI, product, design and go-to-market resources. - Receive funding, mentorship and strategic support to turn your vision into reality. - Opportunity to build a team and establish a long-term business within Base360.ai http://Base360.ai. - Competitive salary and performance-based incentives. - Significant long-term career growth, with the opportunity to lead an entire business unit. YOU SHOULD NOT APPLY IF: - You are looking for a corporate 9 to 5 job. - You are political and enjoy gossiping and talking about people behind their backs. - You are looking for a stable and slow dead-end job. - You do not aim to be one of the best in the world at what you do. #LI-Remote