Location: Berlin; London
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
Client Impact at Upvest owns our clients' journey from signature to go-live and beyond, spanning Launch, Migrations, Account Management, Client Experience and Integration Success. Once a client is live, Account Management takes over: we own the relationship end to end, grow it commercially, run it strategically and make sure our clients see Upvest as a partner, not a vendor. Client satisfaction is one of the things that sets us apart from incumbents, and recommendations from our live clients have already been key to new wins.
We are looking for a Head of Account Management to lead this team and Upvest's live client portfolio, which includes some of Europe's best-known fintechs, neobrokers and banks. You will own the commercial development of the portfolio (renewals, upsell, ARR and revenue retention) and the senior relationships behind it, lead a team of senior Account Managers, and build the operating model that lets us scale. This is a hands-on leadership role: you will sit across the table from client C-levels yourself, not only manage the people who do.
You will report directly to Jens Maluck, VP Client Impact, and work closely with Growth, Product, Launch, Client Experience and Finance.
WHAT YOU’LL DO:
- Commercial growth
- Own the commercial development of the live client portfolio: renewals, expansions and upsells, against budget and upsell targets
- Spot commercial opportunities and leveraging knowledge across the portfolio
- Lead commercial negotiations for live clients, including pricing
- Build strategic account plans that set out each client's growth path with Upvest, from new use cases and asset classes to new functionality and geographies
- Advise clients on their end-user investment offering (product, pricing, promotions, conversion), because the better our clients perform, the better Upvest performs
- Provide case studies and references that help win new business
- Client ownership
- Be the senior counterpart for client leadership teams, from handover after go-live through renewals and escalations
- Lead QBRs, Steering Committees and executive alignment, keeping stakeholders aligned from C-level to technical teams
- Act as the filter between our clients and the wider Upvest organisation: answer most product, asset class and commercial questions directly, run client meetings independently with your team, and bring in others only where they add real value
- Be the first point of escalation for live clients, resolving issues quickly and coordinating the wider organisation where needed
- Represent the voice of the client inside Upvest, channelling structured feedback to Product, Operations and Growth
- Safeguard the partnership by ensuring contract adherence on both sides
- Performance and insight
- Own the portfolio KPIs: ARR, net and gross revenue retention, and client satisfaction (CSAT and Account Health Score)
- Track client performance (users, conversions, assets under custody, trading activity) against plan, and use anonymised benchmarks to help clients improve
- Own the client input to the annual budget and the monthly actuals vs budget review with Finance
- Report to senior management on account health, risks and opportunities, with clear actionable recommendations
- Team and operating model
- Lead, hire and develop a team of senior Account Managers, setting a high bar for quality, execution speed and commercial impact
- Define and continuously improve how Upvest manages its live clients: account tiering, governance cadences, account health scoring, documentation and tooling
- Drive AI adoption across Account Management, using Claude and system integrations to automate analysis, reporting and preparation work
- Work very closely with Client Experience who own the day to day operational alignment and ticket resolution
WHAT YOU BRING:
- Experience: 8+ years in account management, client success or strategic relationship management for B2B enterprise clients, of which 3+ years leading an account management or client team
- Investment and brokerage expertise: You can discuss asset types in depth (equities, ETFs, funds and MMFs, bonds, securitised derivatives, crypto) and the trading, custody, settlement and fee economics behind them. Ideally, you gained this in B2B investment infrastructure or B2C brokerage (e.g. a neobroker or the investment offering of a digital bank)
- Commercial track record: You have owned renewals, upsells and negotiations end to end, ideally against NRR / GRR targets or a commission plan, and you can name the deals you generated
- Relevant background: Regulated fintech or banking with financial institutions as clients, or B2B API, embedded finance or enterprise SaaS
- Product mindset: You are eager to understand the product in depth and E2E, and have a drive to represent it to the client without the Product team present. You understand the value of standardisation and automation over customisation
- People leadership: You have led a team of senior individual contributors, and you can show both a strong team culture and raising the bar (coaching, performance management, stepping in when output falls short)
- Operating model builder: You have built playbooks, improved processes and implemented systems that let a team scale
- Data-driven: You run accounts on KPIs (client performance, forecast vs actuals, adoption etc.)
- AI-enabled: You use AI hands-on every day (ideally Claude), are comfortable connecting it to business systems via MCP or similar, and can walk us through workflows you automated
- Executive presence: You are a trusted counterpart for C-level stakeholders and lead QBRs, SteerCos and difficult commercial conversations without senior back-up
- Ownership: You are the go-to person for your area: you communicate proactively, flag risks early and take a clear position. You are hands-on and not looking for a pure manage-the-managers role
IT’S GREAT IF YOU HAVE:
- B2C brokerage experience, to guide clients on product design, pricing, promotions, conversion and activity
- Experience with country expansion (local market specifics, tax and regulatory set-up, market launch)
- A network and market insight in Upvest's core European markets (e.g. Germany, Netherlands, Spain, UK, France)
- Experience with migrations or large client transitions
- German and/or Spanish language skills
- Location preference: Berlin-based preferred. Alternatively London-based or remote, willingness to travel to Berlin every couple of weeks
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Philippines; Metro Manila
Workplace: Hybrid
SME Business Loans Telesales Officer
Responsibilities
- Make outbound calls to SME owners from databases and prospect lists to generate new loan applications
- Handle inbound leads and referral agent leads promptly and identify the client’s loan needs
- Pre-qualify clients against basic criteria (business type, location, monthly revenue, years in operation)
- Explain loan terms clearly and handle common objections
- Coordinate with Credit and Operations so applications move from submission to disbursement quickly
- Follow up with approved clients until signing and disbursement, including issuing PDCs or opening a checking account if needed
- Log every call, status and next step accurately in the CRM
- Meet daily and monthly targets for calls, qualified applications and disbursed amount
- Share client feedback and objections with the team to help improve scripts and the process
Requirements
- At least 1 year of experience selling SME cash loans in a loan agency in the Philippines
- Proven track record of achieving sales targets
- Excellent spoken and written English and Tagalog
- Strong communication, negotiation, and relationship-building skills
- Ability to adapt quickly to change and perform well in a fast-paced environment
- Good understanding of SME lending, credit assessment basics, and KYC/AML requirements
- Self-motivated, results-driven, and able to work independently
Location: EMEA; Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
What You’ll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our ET Service Desk is a global, 24x7 team that acts as the first line of defence for Deliveroo’s internal technology, supporting employees across offices, care vendors, and remote locations worldwide. We work closely with Workplace Tech, Security, IAM, Networks and application owners to resolve issues end-to-end, escalating only when something is outside our tools, access or expertise.
The team handles everything from access management for core platforms to device, basic networking and collaboration tooling issues, following robust runbooks and service management practices.
We are a collaborative, metrics-driven group that continuously improves our knowledge base, processes and automation to deliver a consistently great experience for our internal customers.
We’re looking for a
Service Desk Specialist
to join our
Service Desk
team located in
Hyderabad
. In this role, you will be owning complex tickets from first contact through to resolution and coordinating incident response for high-impact issues. You’ll troubleshoot across Google Workspace, macOS, Windows, ChromeOS, MDM, Slack and core internal tools, using your depth of experience to unblock users quickly and safely.
Beyond BAU support, you’ll lead and contribute to the improvement of the projects, refine playbooks, and mentor other analysts to uplift the overall capability of the Service Desk.
Get to know our
Service Desk
team — what drives us, how we work, and what you can expect.
Here’s what your day-to-day might look like:
Be the first point of contact in Operations, helping people resolve problems and delivering an excellent customer experience in a 24x7 environment.
Take ownership of standard and complex technical issues, diagnosing, researching, tracking, and resolving them.
Collaborate with colleagues across our global team to share knowledge and solve problems.
Escalate and coordinate incident response for critical issues affecting the firm.
Troubleshoot issues across hardware, software, user accounts, trading environments, operating systems, and mobile devices.
Look for opportunities to improve how we work and share your ideas with the team and management.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
A passion for customer service and a commitment to delivering an outstanding support experience.
More than four years of experience in IT Operations, IT Support, or Technical Support, working directly with users.
A strong interest in technology and how it helps our people deliver for Deliveroo.
Experience supporting Google Workspace (G Suite), macOS, Windows 10 and above, and MDM tools such as Mosyle and Intune.
Experience in technical support within a growing technology company, bringing an understanding of effective service delivery.
The ability to contribute to and lead projects that match your expertise, while guiding colleagues and sharing your knowledge.
A collaborative approach, with experience mentoring, training, or creating knowledge resources for your team.
Flexibility to work morning, afternoon, and night shifts as part of a 24x7 service desk supporting Deliveroo’s global business.
Experience That Will Help You Succeed
We’d love to hear from you if you have exposure to or experience with some of the following, you don’t need to know them all:
Productivity and collaboration
: Google Workspace (G Suite), Slack, and Google Workspace admin tools.
Operating systems and devices
: iOS, macOS, Windows 11, and ChromeOS.
Device management
: MDM tools such as Mosyle and Microsoft Intune.
Service management and reporting
: Jira Service Management (JSM), Data Studio, and Looker.
Networking and access
: An understanding of networking fundamentals and Identity and Access Management (IAM).
Meeting room technology
: Supporting audiovisual (AV) and video conferencing systems, particularly Google Meet.
Service delivery
: Familiarity with ITIL principles and IT service management practices.
Relevant professional certifications are also welcome.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine—our interview typically includes 2-3 stages.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations.
What You’ll Be Doing
Prepare the CEO for key meetings:
Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings.
Manage strategic meetings end-to-end:
Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation.
Drive post-meeting follow-through:
Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues.
Track the CEO’s priority projects:
Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention.
Filter and synthesise information:
Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context.
Coordinate external engagements:
Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release.
Deliver proactive executive support:
Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs.
Improve CEO office workflows:
Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs.
What We Look For In You
Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment.
Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention.
Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings.
Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early.
Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally.
Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters.
Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies.
An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use.
Bachelor’s degree or equivalent relevant experience.
Proficiency in Mandarin to communicate effectively with internal stakeholders across the region.
Ability to travel up to 30% of the time for leadership meetings and regional site visits.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations.
What You’ll Be Doing
Prepare the CEO for key meetings:
Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings.
Manage strategic meetings end-to-end:
Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation.
Drive post-meeting follow-through:
Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues.
Track the CEO’s priority projects:
Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention.
Filter and synthesise information:
Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context.
Coordinate external engagements:
Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release.
Deliver proactive executive support:
Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs.
Improve CEO office workflows:
Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs.
What We Look For In You
Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment.
Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention.
Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings.
Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early.
Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally.
Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters.
Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies.
An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use.
Bachelor’s degree or equivalent relevant experience.
Proficiency in Mandarin to communicate effectively with internal stakeholders across the region.
Ability to travel up to 30% of the time for leadership meetings and regional site visits.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Ведение внутренних проектов и инициатив компании от этапа идеи до реализации
— Погружение в бизнес-процессы подразделений и выстраивание эффективного кросс-функционального взаимодействия
— Ведение проектов по автоматизации процессов, внедрению новых программ, сервисов и внутренних решений
— Организация и проведение рабочих и статусных встреч, фасилитация обсуждений
— Фиксация задач, распределение зон ответственности и контроль сроков исполнения командами
— Ведение трекинга задач и регулярный follow-up по статусам проектов
— Подготовка консолидированной отчетности по проектам и инициативам
— Подготовка профессиональных презентаций: графики, схемы, аналитика, визуализация процессов и результатов
— Сбор, структурирование и анализ данных для презентаций
— Выявление точек роста и улучшений в процессах компании, инициирование изменений
Требования:
— Опыт работы Business Project Manager /Project Manager / Project Coordinator/ Business Operations Manager
— Навыки ведения проектов и системного трекинга задач
— Умение эффективно взаимодействовать с разными подразделениями и доводить задачи до результата
— Сильные организационные и коммуникативные навыки
— Аналитическое мышление и умение работать с данными
— Опыт подготовки презентаций, отчетности и визуализации информации
— Масштабное видение процессов
— Будет плюсом: владение AI-инструментами и опыт автоматизации рутинных процессов с их помощью
Условия:
— Гибкие льготы Qazyna с ежегодным лимитом, который можно распределять между медициной, спортом, обучением, путешествиями и другими направлениями (35 категорий)
— Корпоративные скидки на билеты на мероприятия Ticketon
— Возможность влиять на индустрию и работать в масштабном проекте, влияющем на культурную жизнь миллионов людей
— Сложные и интересные задачи с постоянным ростом
— Обучение и развитие, тренинги, профессиональное развитие и возможности для карьерного роста
— Корпоративы и командные мероприятия
— Работа в сильной команде в составе Freedom Holding Corporation
Location: Philippines
Staffing for Doctors is expanding our internal recruitment operations! We are looking for high-performing, PH-based Healthcare Recruiters who understand the nuances of sourcing top-tier talent for U.S. medical practices. In this role, you will lead end-to-end full-cycle recruitment for offshore medical staff—with a core focus on Medical Virtual Assistants (MVAs). If you thrive in a fast-paced environment, possess exceptional native-level English skills, and take pride in meeting tight fulfillment deadlines, we want to hear from you.
Key Responsibilities
Full-Cycle Recruitment:
Manage the entire hiring funnel from candidate sourcing, screening, and interview coordination to placement and offer negotiation.
Specialized Sourcing:
Proactively source, engage, and evaluate top PH talent for U.S.-based healthcare placements, specializing in Medical Virtual Assistants, medical billers, and clinical administrative roles.
Pipeline & Requisition Management:
Efficiently manage multiple open requisitions concurrently while maintaining high standards and meeting aggressive fulfillment timelines.
Candidate Assessment:
Conduct rigorous English proficiency, technical, and soft-skill evaluations to ensure candidates meet client-specific standards for U.S. outpatient practices.
System & Data Management:
Track, update, and manage applicant flow daily within our Applicant Tracking System (ATS) and CRM tools to keep team leadership updated on pipeline health.
Requirements
Geographic Location:
Must be based in the Philippines (PH).
Language Proficiency:
Native or fluent English skills (written and spoken) with exceptional communication skills to interact seamlessly with U.S. clients and talent.
Healthcare Recruitment Experience:
Proven track record recruiting for U.S.-based healthcare practices or healthcare staffing agencies.
Niche Expertise:
Direct experience sourcing and placing
Medical Virtual Assistants (MVAs)
or clinical remote personnel.
High-Volume Execution:
Strong time management and multi-tasking skills, with a proven ability to deliver qualified candidates under short turnarounds.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $8 per hour depending on skillset and experience. The schedule is Monday through Friday, 8:00am-5:00pm, PST.
Location: Colombia; Mexico; Argentina; Brazil; Philippines; Honduras
We are seeking an experienced Structural Engineer to support a U.S. structural engineering firm specializing in residential projects in California. This remote opportunity is ideal for someone with strong wood-frame design experience, proficiency in Tekla Tedds and Revit, and the ability to deliver projects with minimal supervision.
You will develop structural calculations and drawings, coordinate with the project team in English, and take responsibility for the accuracy and timely delivery of your work.
Responsibilities
Develop structural designs for wood-framed residential projects in California, including new homes, additions, and renovations.
Prepare structural calculations using
Tekla Tedds
and Excel spreadsheets.
Produce and coordinate structural models, drawings, and details in
Revit
.
Design framing members, connections, foundations, and lateral systems appropriate to each project.
Apply relevant California building codes and structural design requirements.
Coordinate with architects and engineers to resolve design questions and incorporate revisions.
Address plan review comments and maintain consistency between calculations and drawings.
Manage assigned projects with minimal supervision, communicating progress and meeting deadlines.
Requirements
At least 5 years of relevant structural engineering experience
, ideally 4–7+ years.
Proven experience designing
wood-framed residential projects in California
.
Knowledge of California building codes, seismic design requirements, and wood-frame construction practices.
Strong proficiency in
Tekla Tedds
for structural calculations.
Strong proficiency in
Revit
for structural modeling and construction documentation.
Proficiency in
Excel
for engineering calculations and spreadsheets.
Advanced English
, with the ability to participate confidently in technical meetings and communicate clearly in writing.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Colombia
We are looking for a proactive and results-driven Creator Partnerships & Outreach Specialist to manage and scale our free-rug-for-content partnership program.
In this role, you will identify business owners and organizations that already create engaging social media content and establish partnerships with them by offering free custom rugs in exchange for content and advertising usage rights.
You will own the entire process, from identifying potential partners and conducting outbound outreach to securing agreements, coordinating product fulfillment, collecting content, and preparing assets for paid advertising campaigns.
This is a hands-on, outreach-focused position for someone who is comfortable communicating with creators and business owners, closing partnerships, and managing multiple collaborations independently.
What You'll Do
1. Creator Sourcing & Outbound Outreach
Identify and research business owners and organizations on Instagram, TikTok, and Facebook that consistently produce high-quality social media content.
Target businesses such as barbershops, gyms, salons, restaurants, churches, schools, sports teams, and other relevant organizations.
Build and maintain an organized pipeline of potential partners.
Conduct daily personalized outbound outreach through Instagram DMs, Meta Creator Marketplace, and email.
Use existing outreach templates and SOPs while maintaining consistent follow-up and meeting weekly outreach targets.
2. Partnership Acquisition & Negotiation
Present the free-rug-for-content partnership offer and communicate its value clearly.
Build relationships with potential partners and secure their participation.
Confirm content deliverables, expectations, deadlines, and advertising usage rights in writing.
Collect necessary business logos, branding assets, and shipping information.
3. Order & Fulfillment Coordination
Submit partnership orders and coordinate with internal teams to ensure accurate processing.
Track rug production, fulfillment, and shipping timelines.
Keep partners informed about order status and delivery updates.
Ensure all necessary information is collected and organized throughout the process.
4. Content Collection & Management
Send content briefs outlining creative expectations and deliverables.
Establish deadlines and proactively follow up to ensure content is submitted on time.
Review submitted footage to ensure it meets campaign requirements.
Coordinate feedback and request reshoots or revisions when necessary.
5. Advertising & Content Handoff
Organize, label, and tag raw creator footage so the media buying team can easily access and use it.
Ensure the required advertising permissions and whitelisting arrangements are in place.
Coordinate smooth handoffs of approved content for Meta partnership ads and paid advertising campaigns.
6. Reporting & Performance Tracking
Maintain an accurate and up-to-date partnership pipeline tracker.
Monitor outreach activity, response rates, partnerships secured, orders, shipping status, and content delivery.
Provide weekly performance reports and highlight successful outreach scripts, creators, and content.
Identify opportunities to improve outreach processes and partnership performance.
Proven outbound outreach experience
, particularly through Instagram DMs and social media platforms.
Hands-on familiarity with
Meta Creator Marketplace and Meta Business Suite
. Experience with Meta Creator Marketplace is a particularly important requirement.
Requirements
Previous experience in influencer marketing, creator partnerships, UGC coordination, business development, or partnership acquisition.
Ability to pitch offers, secure partnerships, and confirm collaboration terms, content deliverables, and advertising usage rights.
Understanding of UGC content, paid social advertising, Meta partnership ads, whitelisting, and content usage permissions.
Excellent written communication skills in English, with the ability to personalize outreach messages and maintain professional relationships.
Strong organizational and time-management skills, with the ability to manage multiple partnerships, orders, shipping updates, and content deadlines simultaneously.
Comfortable working independently, taking ownership of responsibilities, and proactively solving problems without constant supervision.
Experience using CRM systems, spreadsheets, or project management tools to manage outreach pipelines and track deliverables.
Must be based in Latin America and available to work full-time (40 hours per week) during US business hours).
Benefits
💰 Competitive salary in USD
🕒 Flexible working schedule
🌎 100% remote, long-term career opportunity
Location: Amman, Jordan
We are looking for a Partnership Marketing Officer who supports the development and management of strategic marketing partnerships that strengthen ProgressSoft's industry positioning, expand market visibility, and create business opportunities.
The role focuses on identifying and securing new strategic partnerships in collaboration with internal teams, while planning and executing marketing initiatives, including demand generation events, campaigns, and joint partner activities. It also involves managing industry platforms, accreditations, media collaborations, and awards to strengthen market presence and support business growth.
Responsibilities
-Partnerships and Sales Enablement
Coordinate joint marketing initiatives with strategic partners and business development teams.
Support the development of co-branded campaigns, webinars, events, case studies, and partner-focused content.
Maintain communication with partners to align on marketing activities, deliverables, and promotional opportunities.
Coordinate partner-related content and collateral with internal marketing teams.
Support initiatives that generate market awareness, strengthen partner engagement, and create qualified business opportunities.
Track leads and opportunities generated through partner marketing activities and coordinate follow-up with business development teams.
Coordinate with internal teams to convert relevant touchpoints into meaningful partnerships, ensuring alignment with business priorities, target markets, and growth objectives.
-Industry Recognitions
Research and maintain a calendar of relevant industry awards across company, product, innovation, and corporate responsibility categories.
Research relevant company-wide and product-specific industry accreditations and certifications.
Monitor competitor recognition and identify emerging award/accreditation opportunities.
Evaluate recognitions based on credibility, relevance, eligibility, submission requirements, and strategic value.
Coordinate recognition submissions with product teams and other stakeholders, ensuring timely collection of supporting materials.
Track submissions, results, deadlines, and recognition achieved.
-Strategic Partnerships
Research and identify potential industry partners, including financial technology associations, payment networks, consulting firms, and relevant industry organizations.
Evaluate partnership opportunities based on strategic relevance, geographic reach, audience, investment requirements, and expected business value.
Develop partnership shortlists with recommendations, proposed collaboration models, and performance indicators.
Track partnership performance and recommend renewals, improvements, or new opportunities.
-Industry Platforms and Vendor Benchmarking
Research and evaluate relevant industry benchmarking, analyst, and vendor review platforms.
Monitor competitor presence, platform credibility, audience reach, and engagement opportunities.
Recommend suitable platforms based on positioning objectives, participation requirements, costs, and expected returns.
Coordinate company profiles, product information, supporting assets, and ongoing platform participation.
Monitor platform performance and maintain reports to evaluate effectiveness and continued investment.
Requirements
A bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
2-4 years of experience in marketing, partnership coordination, business development support, or a related field.
Strong research and analytical skills, with the ability to evaluate opportunities and develop well-supported recommendations.
Good understanding of B2B marketing, strategic partnerships, and industry positioning.
Strong organizational and project coordination skills, with the ability to manage multiple initiatives and deadlines.
Ability to assess budgets, performance indicators, and the effectiveness of marketing investments.
Strong written and verbal communication skills, with attention to detail.
A proactive approach to identifying opportunities, following up on commitments, and delivering results.
Professional fluency in English.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Role overview
The Global Head of QHSE Systems and Assurance owns the design, integrity, and continual improvement of the EnerMech Integrated QHSE Management System across all regions and business lines. Reporting to the VP QHSE, the role sets one global standard for how QHSE work gets done: the policies, standards, procedures, digital tools, performance data, and assurance processes that sit behind every job EnerMech delivers. The role is accountable for keeping the system simple enough to use at the worksite, robust enough to satisfy clients, certification bodies, and regulators, and built around how work is actually done rather than how it is imagined. The position leads the global ISO 9001, ISO 14001, and ISO 45001 certification program, the Group QHSE audit and assurance program, and the QHSE performance reporting framework that informs executive decision making.
Responsibilities
Act as global system owner and single point of accountability for the structure, content, and performance of the EnerMech Integrated QHSE Management System (IMS)
Develop and deliver a multi-year QHSE Systems and Assurance roadmap aligned with the Global QHSE Strategy and business objectives
Harmonize regional and business line QHSE systems into one global framework, removing duplication and conflicting requirements while allowing for legitimate local legislative and client variation
Own the QHSE document hierarchy (policies, global standards, procedures, work instructions, and forms) and ensure documents are controlled, current, and written for the people who use them
Lead the global ISO 9001, ISO 14001, and ISO 45001 certification program, including certification body management, multi-site certificate scope, surveillance and recertification audits, and closure of nonconformities
Ensure the business works in accordance with applicable legislation, client requirements, and industry standards such as OSHA, UK HSE regulations, LOLER, PUWER, API, ASME, and IOGP guidance as relevant to region and scope
Establish and maintain a global process for identifying, registering, and evaluating compliance with legal and other requirements in every operating region
Develop and implement the Group QHSE Audit and Assurance Program on an annual, risk-based plan covering first, second, and third line assurance, and ensure findings are tracked to verified closure
Lead management of change for the IMS so changes to standards and procedures are risk assessed, communicated, trained, and verified before taking effect
Own the QHSE digital platform strategy (incident management, audit, action tracking, document control, competence, and permit systems) and partner with IT to select, configure, and drive adoption of QHSE software
Define the global QHSE KPI framework, including leading and lagging indicators, SIF potential classification, data definitions, and incident reporting thresholds, so performance is measured the same way in every region
Deliver monthly, quarterly, and annual QHSE performance reporting to the VP QHSE, Executive Leadership Team, and Board, turning data into clear insight and recommended action
Own the global incident management and investigation standard, including classification, notification, investigation methodology, and quality review of investigation outputs
Establish a global learning process so insights from incidents, near misses, audits, and successful work are shared across regions and business lines and lead to real change
Integrate Human and Organizational Performance (HOP) principles into system design so procedures, controls, and processes support the people doing the work
Lead the global nonconformance, corrective and preventive action, and continual improvement process; hold owners to account for closure and verify effectiveness
Facilitate Group-level management review of the IMS and support regional management reviews
Standardize core QHSE processes including risk assessment, permit to work interfaces, contractor and supplier QHSE management, competence assurance, emergency response, environmental management, and customer quality requirements
Support tendering, pre-qualification, and client audit requests with management system evidence, and work with regional teams to maintain third-party verification platform compliance
Coordinate environmental and sustainability data collection and assurance in support of Group ESG reporting obligations
Develop the QHSE training framework for management system awareness, internal auditor competence, and incident investigation competence
Benchmark the IMS against industry good practice and maintain relationships with relevant industry bodies and peer organizations
Manage the QHSE Systems function budget, including software licensing and certification costs
Line management, development, and performance management of the global QHSE Systems team, and build regional capability through a network of QHSE systems leads
Requirements
Essential
Bachelor’s degree in Engineering, Occupational Safety, Environmental Science, Quality Management, or a related technical discipline
ISO Lead Auditor certification (IRCA, Exemplar Global, or equivalent) in at least one of ISO 9001, ISO 14001, or ISO 45001
Root Cause Incident Investigation qualified (TapRooT, ICAM, Apollo, or equivalent)
Preferred
Master’s degree in a relevant discipline
Professional certification such as CSP, CMIOSH, CQE, CMQ/OE, or NEBOSH National Diploma
Lead Auditor qualification across ISO 9001, ISO 14001, and ISO 45001 (integrated management system)
Lean Six Sigma Green Belt or Black Belt
Training in HOP, Learning Teams, or similar operational learning methods
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Wrocław, Poland; Porto, Portugal; Sofia, Bulgaria; Madrid, Spain
New opportunities in Europe!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior QA Engineer to join our team and help evolve a large-scale blockchain-based platform for private markets. In this role, you’ll own end-to-end quality assurance, combining hands-on manual testing with building and expanding test automation across backend services, distributed systems, and blockchain integrations. You'll help establish testing approaches and automation practices from the ground up, working closely with engineering teams and business stakeholders to ensure reliable, high-quality releases.
🟩 What's in it for you:
Work on an innovative blockchain platform designed to bring trust and transparency to private markets
Deepen your expertise in blockchain systems, distributed architectures, and complex integrations
Drive the development of test automation frameworks and help shape quality practices across multiple projects
✅ Is that you?
5+ years in QA/SDET roles, covering both manual and automated testing across the full SDLC
Strong experience with backend and non-UI test automation
Hands-on experience developing, maintaining, and debugging automated tests
Strong programming skills for test automation, preferably with TypeScript/Node.js
Ability to define QA strategies, test plans, and quality gates from the ground up
Understanding of blockchain fundamentals, including wallets, transactions, and blockchain types
Experience testing REST APIs and RPC-based interfaces (JSON-RPC, gRPC)
Experience with Docker-based test environments and debugging containerized services
Experience integrating automated tests into CI/CD pipelines and establishing quality gates
Experience with AWS-based infrastructure
Experience with MongoDB or PostgreSQL
Strong analytical and problem-solving skills to identify risks and propose solutions
Ability to independently manage testing activities, take ownership of deliverables, and proactively communicate progress and blockers
Ability to adapt to changing priorities and demonstrate a flexible, hands-on approach to testing
Ability to define testing scope and balance test coverage between QA and engineering teams
Strong communication and collaboration skills across multiple stakeholders and teams
Upper-Intermediate+ English level
Desirable:
Hands-on experience testing blockchain systems, smart contracts, and transaction flows
Experience with Go for test automation
EVM testing experience using Foundry, Hardhat, or similar frameworks
Ability to read and understand Solidity or Rust code for smart contract validation
Experience with Layer 2 solutions and blockchain protocol testing
Experience testing asynchronous messaging systems (AWS SNS/SQS, Azure Service Bus)
Experience with Kubernetes
Experience with observability-driven testing
Experience testing MCP servers
Experience with performance and load testing
🧩
Key responsibilities and your contribution
In this role, you'll lead testing activities across blockchain-based applications, from requirements analysis and manual validation to test automation and release support.
Review business requirements and technical documentation to understand system functionality and identify testing needs
Manually test new features and existing functionality to understand system behavior and guide test automation efforts
Define and improve QA strategies, test plans, and quality gates
Establish testing ownership and coordinate responsibilities between QA and engineering teams
Work closely with engineering and product teams to define test coverage and acceptance criteria
Build and maintain automated test suites, frameworks, and test harnesses, focusing on backend, integration, and contract testing
Test blockchain integrations, smart contracts, REST APIs, JSON-RPC endpoints, MCP servers, and other blockchain-specific functionality
Integrate and monitor automated tests within CI/CD pipelines and quality gates
Investigate and troubleshoot issues across distributed systems and blockchain integrations
Adjust testing priorities and approaches as project needs evolve
Maintain test documentation, report quality risks, and communicate testing progress and blockers
Help expand automation coverage and improve QA practices across multiple projects
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: South Africa; Philippines; Indonesia; Venezuela, Bolivarian Republic of; Brazil; India
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
The client
Advertising and consultancy services company working with RevOps infrastructure for B2B teams. They build the systems that make growth work.
The founder has reached the point most agency founders reach eventually. Their days are full of client emails, chasing the team, managing delivery risk and keeping projects from slipping. None of it is optional and all of it is in their head. The problem is not only the hours it eats. It is that managing risk and creating growth are opposite modes of thinking, and they cannot do both well in the same week.
They're hiring the person who takes operations off them.
Why this role is part-time, and what it becomes
Right now there genuinely is not forty hours a week of work here. We are coming out of a contraction and back into expansion, and they would rather hire someone part-time and pay them properly than hire full-time and have them sitting idle, which is unfair to both of us.
The plan is that this grows. Part-time now, full-time as the client base expands, then Head of Operations. They're not dangling that vaguely: they'll will set out the milestones, what hitting them does to your compensation, and roughly when they expect each step. You should hold them to it.
What they're asking for in return is commitment. If you take this and a full-time offer appears a month later and you disappear, it damages us. If you are doing one other part-time role alongside this, that is fine and I understand it. What I do not want is someone juggling five clients who gives this one the leftovers. I have seen fractional done badly and I would rather pay for focus.
What you will own
Client and stakeholder management
Be the operational point of contact for our clients, so that I am not
Keep every client informed, handle the back and forth, and escalate to me only what genuinely needs me
We currently run around four clients at once, a mix of large and small projects. Six is the most we have ever carried. As we scale, the model is roughly one project manager per five clients
Project delivery
Own timelines, scope and deliverables across those accounts
Know the status of everything without being asked, and chase it when it slips
Spot delivery risk early and bring me a proposed fix rather than a problem
Team coordination
Keep the team pointed at the right work and hold them to what they committed to
Run the follow-up so that nothing dies in a thread
Revenue operations
Keep our pipeline, CRM and reporting accurate and current
Build and tidy the systems and automations that hold delivery together
Turn what is currently in my head into documented, repeatable process
Requirements
Who this is for
You have done revenue operations or operational project management in an agency or client services environment, and have carried multiple accounts at once
You are comfortable being the operational face to clients. This is a stakeholder-facing role, not a back-office one
Excellent written English. We work with international clients and are moving into the US market
You are organised to the point of being slightly annoying about it, and you follow through without being chased
You can work independently. There is no operations team to lean on. For a while, you are it
You want this to grow into something bigger, and you are willing to commit while it does
Who this is not for
You are a fractional operator running five clients and this would be number six
You want a purely strategic seat. For now this is hands-on: emails, trackers, chasing, process writing
You need a manager checking your work
You are looking for full-time immediately and would leave the moment one appeared
Benefits
Part-time 20h/week, remote, on a contractor basis. We will agree the weekly hours and the working pattern together, but you will need reliable overlap with Barcelona for client calls and with the team. If you are in Latin America, your mornings cover our afternoons, which works well, and it positions us for the US clients we are moving towards.
Growth path for full-time and Head of Operations role
Compensation for part-time up to USD1.5k/month
What success looks like
The founder stops being the person clients email first
Projects land on their dates, and when they will not, they hear it early with a plan attached
Our operations run on documented process rather than on my memory
The founder spends his weeks on expansion instead of firefighting
Location: Madrid, Spain
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Start-Up Associate II (SUA II) to join our A-team (hybrid*) in Madrid, Spain! The SUA coordinates and performs local site start-up activities of Allucent Study Start-up & Site Intelligence. This position executes essential document collection, Regulatory Authority (RA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission/approval activities and acts as a main line of communication to RA/ IEC/ IRB as well as investigators and sites through the initial phase of a clinical study until the Site Initiation Visit.
In this role your key tasks will include:
Track relevant information, data, progress and milestones in CTMS and/or other tracking tools covering assigned Start-Up activities (as defined below)
Ensure planned dates are reliable and up to date in CTMS departments/study teams
File documents in the (e)TMF for which they are the document owner
Assist other Study Start-up team members with filing documents in the (e)TMF for which they are document owner
Assist in the preparation, compilation, submission and maintenance of regulatory documentation required by regulatory agencies for clinical trials at local level
Provide relevant documents in compliance with local regulation
Support review of technical, pre-clinical and clinical reports for regulatory submissions
Interact with regulatory authorities
Prepare and compile answers for questions raised by the regulatory agencies and submit the answers
Regularly check for updates on regulations, guidelines and procedures. Ensure these updates are communicated and circulated as appropriate
Support Global Regulatory Manager (GRM) and/or Global Submission Specialist (GSS) as needed
Prepare, compile, submit and maintain ethical requirements and documentation required by IEC/IRB for clinical trials at local level
Assist in providing and reviewing relevant documents in compliance with ethical requirements and per local legislation
Interact with IEC/IRB
Prepare and compile answers for questions raised by the IEC/IRB and submit the answers
Regularly check for updates on regulations, guidelines, and procedures. Ensure these changes and updates are communicated and circulated as appropriate
Assist in adapting country SIS/ISF to site-specific requirements
Provide country specific requirements to GSCM impacting site contracts’ process
Prepare, review, negotiate, and finalize Clinical Trial Agreements (CTAs), Letter of Indemnification (LOI), termination letters, budgets, and other site level agreements required for a clinical study
Negotiate within client approved contract and budget templates and negotiation parameters
Communicate with sites and internal personnel regarding the status of contracts and contract related documents
Arrange translation of the final country CTA template and/or final negotiated contracts, where applicable
Provide the final/draft CTA and site budget for submission, where required
Obtain site signature as well as Sponsor/Allucent signature, as applicable
Keep up to date with applicable local regulations impacting clinical trial contracts
Assist in preparing the site-specific Essential Document Package and sending to sites
Responsible for collection and first review of Essential Documents
Provide the Global Essential Document Reviewer with the collected documents for independent review
Follow up with the sites regarding all document discrepancies noted by the Global Essential Document Reviewer until resolution
Obtain authorization for the shipment of Investigational Product to the site
Track relevant information and data in CTMS and/or other tracking tools
Requirements
To be successful you will possess:
Life Science degree or equivalent qualification or certification in a related allied health profession from an appropriate accredited institution.
More than 2 years of experience in regulatory affairs in the pharmaceutical or biotechnology industry.
A thorough knowledge of the country or region competent authority submission and reporting requirements and guidelines.
A thorough understanding of the drug development process
Good oral and written communications skills - fluent in Spanish and English.
Attention to detail.
Able to perform well as a team member.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Amsterdam, Netherlands; London, United Kingdom; Belgrade, Serbia; Warsaw, Poland; Madrid, Spain
Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.
The
Account Development Manager
is responsible for increasing market awareness, generating leads, and increases Allucent's customer base. This is achieved by a high degree of direct contact with clients including by telephone, by email and direct mail. Account Development (‘inside sales’ division) supports Allucent’s geographically aligned Business Development (BD) team members in reaching annual sales targets. The duties also include assisting in developing and implementing strategies to facilitate long term relationship with new and existing clients.
Location:
Europe (any country). Remote or office* with travel (30-60%)
Responsibilities:
Assist in the generation of new leads and set up meetings with clients who have business to outsource within Allucent’s current and planned service capabilities.
Partner with BD to develop and initiate territory development plan and establish account ownership assignments.
Hold weekly territory outreach planning calls with assigned BD
Identify well aligned potential clients and contacts using defined “ideal account” profiles by using GlobalData, Zymewire and other news resources as triggers for new based outreach
Increase harvest rate by identifying, qualifying and analyzing new account potential, initiating interaction to determine requirements of major pharma and targeted biotech companies.
Identify key stakeholders/decision makers and introduce Allucent differentiators and capabilities resulting in opportunities for Allucent to participate in the request for proposal and bid process.
Using activity and results data create improved outreach messaging in effort to increase client response and interactivity
Use of online tools, software, databases and social media to search, identify and qualify leads
Develop and deploy territory and account strategies that incorporate significant account and industry profiling with pipeline and therapeutic content
Initiate sales process by communication (calls, emails or direct mail), understanding prospective client requirements, introducing services that address their needs and engaging Business Development with prospective clients when ready for face-to-face meetings
Create messaging campaigns with appropriate cadence and follow up follow-up, including informational emails and marketing collateral (such as white papers, case studies, upcoming event notifications, etc.)
Set-up meetings for BD representatives: regionally and at conferences etc. in coordination with Marketing
Provide weekly, monthly and quarterly sales activity reports to review with Line Manager and Business Development executives
Demonstrate an in-depth knowledge of Allucent’s operational capabilities and differentiators
Ensure all activity is recorded in Salesforce
Requirements
Life science, healthcare and/or business degree
Minimum 2 years of relevant work experience, preferably within the CRO/pharmaceutical industry
Clear understanding of clinical trial processes
Basic knowledge of GxP
GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements
Previous Salesforce experience
Excellent New business identification and prospecting skills with a consultative approach
Ability to identify client needs and new business opportunities
Strong interpersonal and social skills to liaise with prospective client’s key decision makers and internal stakeholders
Ability to translate guidelines, rules and regulations in clear and usable recommendations
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-AdT
Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Hireflix video interview:
tell us a bit about yourself!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
headJudgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines; EMEA; Remote Roles - EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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