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Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the role: Help shape the compliance function of our licensed electronic money institution. You will make regulatory requirements work in day-to-day operations and provide independent, practical advice to management and business teams. What you’ll do Develop the EMI’s compliance framework, including policies, advisory processes, controls, monitoring and reporting. Assess regulatory changes affecting e-money and payment services, and work with the relevant teams to implement them. Set a risk-based compliance monitoring plan, evaluate the effectiveness of controls and track findings through to resolution. Advise Product, Operations and management on new offerings, processes and outsourcing arrangements. Prepare compliance reporting for management and, where the role requires it, support engagement with the regulator. Work closely with Risk, Legal, Information Security and the AML function. What you’ll bring Several years of compliance experience at an EMI, payment institution, fintech or comparable regulated business. Strong knowledge of relevant regulatory requirements and the ability to turn them into workable controls and clear advice. Experience with regulatory examinations, management reporting and cross-functional work. Independent judgement, precise communication and the persistence to see actions through. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Dublin, Ireland Workplace: OnSite Dublin, Ireland | On-site Full-time OVERVIEW Experience Required: 2+ years in software engineering, technical consulting, or a customer-facing engineering role Education: Degree in Mathematics, Engineering, Computer Science, or equivalent practical experience ABOUT WHIPPY Whippy is an AI-powered enterprise contact centre that automates real business workflows across voice, SMS, chat, and APIs. We integrate with telephony providers, CRMs, ATS platforms, and internal enterprise systems to power AI agents that handle inbound calls, qualification flows, onboarding processes, support queries, and operational tasks. THE ROLE As a Forward Deployed Engineer, you will embed directly into enterprise deployments and own the technical delivery of integrations between Whippy and customer systems. You will operate at the intersection of APIs, telephony, databases, and AI workflows. You will design and ship production-grade systems, debug live issues, and convert customer-specific requirements into reusable platform capabilities. This is a high-ownership role. You will work closely with customers, product, and core engineering to ensure deployments are robust, scalable, and repeatable. WHAT YOU’LL DO • Own end-to-end delivery of production integrations across CRM, ATS, telephony, and internal systems • Design and implement reliable data flows between Whippy and external platforms • Handle authentication, rate limits, retries, and failure modes in distributed systems • Debug and resolve non-trivial production issues across webhooks, async workflows, and external APIs • Improve logging, monitoring, and observability of deployment pipelines • Translate ambiguous customer requirements into clear technical designs • Identify repeated patterns and convert one-off implementations into reusable connectors or internal tooling • Collaborate with product and engineering to push field learnings back into the platform WHAT WE’RE LOOKING FOR • 2+ years of experience in software engineering or technical consulting • Strong backend fundamentals and comfort working with APIs and relational databases such as Postgres • Experience integrating third-party systems or working with external APIs in production • Understanding of distributed systems concepts such as idempotency, retries, async processing, and error handling • Experience debugging production systems under time pressure • Clear, structured communicator able to explain trade-offs to both technical and non-technical stakeholders • Ownership mindset and comfort operating with ambiguity NICE TO HAVE • Experience with telephony, event-driven systems, or webhook-based architectures • Exposure to AI workflows, automation systems, or LLM integrations • Experience working directly with enterprise customers, e.g in consulting, banking or equivalent WHAT SUCCESS LOOKS LIKE Within 90 days, you will: • Own at least one enterprise deployment end-to-end • Resolve a meaningful production issue independently • Ship at least one reusable improvement that reduces future deployment effort • Demonstrate strong judgment around scope, trade-offs, and customer impact

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Business Assistant to support the Director of the inVision Foundation. The role manages the Director’s schedule, coordinates communication with employees, partners and external organizations, prepares materials for meetings and decision-making, and tracks tasks and deadlines to make sure agreed actions are completed on time. Key Responsibilities Manage the Director’s calendar: schedule meetings, appointments and business events based on priorities and deadlines. Keep the Director informed of upcoming events, important tasks and schedule changes. Coordinate the Director’s business travel, including travel and visa requests. Record the Director’s assignments, assign responsible employees and monitor deadlines. Maintain a task tracker, remind responsible employees of deadlines and update the Director on progress. Prepare regular summary reports on completed, ongoing and pending tasks that need the Director’s attention or decision. Coordinate communication between the Director, internal teams, partners and external organizations. Organize meetings, prepare agendas, record key decisions and follow up on agreed actions. Manage business correspondence in Russian and English. Prepare letters, official documents, presentations, spreadsheets and reports. Collect documents for the Director’s review and signature and make sure they are approved and signed on time. Collect and analyze information from the Foundation’s departments to support the Director’s decisions. Maintain business records and documents and ensure confidentiality. Help improve administrative processes and introduce tools that make the Director’s work more efficient. Skills, Knowledge and Expertise Education: Bachelor’s degree or above; additional training in project management, business administration or business process management Experience: 3+ years as a Business Assistant, Executive Assistant or in a similar role; hands-on experience supporting senior management; experience in international companies, foundations or non-profit organizations Knowledge and skills: Google Workspace (Docs, Sheets, Slides, Calendar, Drive) and Microsoft Office Business correspondence and preparation of documents, presentations and reports Schedule management, prioritization and deadline control Organizing meetings, taking minutes and recording decisions Digital communication and task management tools AI tools (Claude, ChatGPT and similar) Spreadsheets for reporting and data processing Languages: Russian and English (B2 or higher) Key Competencies Organization and time management Proactivity and independence: anticipates the Director’s needs without constant supervision Responsibility and meeting deadlines Communication and diplomacy Attention to detail Flexibility and ability to handle changing priorities Ability to work under pressure and multitask Confidentiality and professional ethics

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.   The difference you’ll make You’ll lead the Applied AI team within the wider AI Centre of Excellence, setting technical direction and managing the engineers who build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. You’ll work closely with business verticals, engineering, security and senior stakeholders to turn business priorities into a clear roadmap and measurable outcomes. You’ll combine people management with hands-on technical leadership across applied and agentic AI workflows, SaaS services, integrations and data pipelines. You’ll guide architecture and delivery, develop the team’s capabilities and own relationships with third-party SaaS suppliers, ensuring our platforms are reliable, secure and deliver value for money. The team sits within Business IT & AI Operations. You’ll provide the direction, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively, balancing new opportunities with service quality, cost and long-term maintainability. Your day-to-day: - Lead and line-manage Applied AI engineers, setting clear goals, providing regular feedback and coaching, supporting career development and managing performance. Help recruit and onboard new team members as the team grows. - Set the team’s technical direction and delivery roadmap with business and technology stakeholders, prioritising work, allocating capacity and managing dependencies to deliver measurable business outcomes. - Provide hands-on technical leadership for applied and agentic AI workflows, integrations and automation pipelines, guiding architecture, reviewing designs and code, and contributing to complex or high-impact engineering work. - Set standards for building, testing and evaluating tool-using agents with Google ADK or similar frameworks, including safe tool access, human oversight and production readiness. - Own operational performance across AI-enabled services and SaaS platforms, including service health, access, releases, usage and cost. Lead incident escalation and continuous improvement, with clear evaluation criteria and service measures. - Own account management for third-party SaaS suppliers, acting as the primary relationship owner and running regular service and roadmap reviews. Hold suppliers accountable for agreed service levels, resolve escalations and coordinate their delivery with internal priorities. - Manage the supplier and contract lifecycle with procurement, finance, legal and security, covering selection, onboarding, licensing, commercial negotiations, contractual obligations, renewals, notice dates and exit planning. Own spend management for the team’s SaaS and AI services, working with finance to forecast and manage costs against agreed budgets, explain variances and optimise licences and consumption. Track adoption, spend and value, and inform build-versus-buy decisions. - Establish engineering and operational standards for secure change management, documentation, runbooks and governance. Communicate progress, risks and trade-offs clearly, and ensure services have clear ownership and support arrangements. Your skillset: - People & Delivery Leadership: Experience line-managing engineers, coaching and developing people, managing performance and leading delivery. Able to set direction, prioritise competing demands and build a collaborative, accountable team. - SaaS Supplier & Account Management: Experience owning third-party supplier relationships, service reviews, escalations, licensing and renewals. Commercial judgement and the ability to work with procurement, finance, legal and security to improve service quality and value for money. - SaaS Platform Ownership: Experience leading the administration and lifecycle management of cloud-based business systems, including configuration, user access, environments, integrations and releases. - Applied AI & Technical Direction: Strong experience delivering applied and agentic AI workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Able to make architecture and build-versus-buy decisions, establish engineering standards and guide others. Familiarity with Google ADK or similar frameworks is desirable. - Engineering & Integration: Strong hands-on engineering skills and experience designing and reviewing REST API, webhook and event-driven or scheduled integrations between SaaS platforms, AI services and backend systems. - Operational & Stakeholder Leadership: Experience operating production services in cloud environments, preferably Google Cloud Platform, using CI/CD, observability, incident management and secure operational practices. Able to explain technical and commercial trade-offs, influence stakeholders and connect delivery to business outcomes. The interview journey - Intro with a member of the Talent Acquisition team - 30 mins - 1st stage video interview with the hiring manager - 1 hour - Applied AI technical leadership, team management and SaaS supplier management task - Final stage with Director of Applied AI and senior stakeholders - 1 hour Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: Bischofsheim bei Frankfurt, Germany; Garching bei München, Germany; Schönefeld bei Berlin, Germany Workplace: OnSite In unseren hochmodernen Logistikzentren sorgt unser Operations-Team jeden Tag dafür, dass jede Bestellung fehlerfrei kommissioniert, verpackt und versendet wird. Damit setzen wir Maßstäbe in Effizienz, Sicherheit und Kundenzufriedenheit. Als Area Manager – Lift steigst du direkt in unseren Talent Pipeline Accelerator ein. Das Programm richtet sich an herausragende Nachwuchsführungskräfte mit ausgeprägtem analytischem Denken und Durchhaltevermögen. In deinen ersten zwölf Monaten lernst du das operative Geschäft von Grund auf kennen, beseitigst gezielt Ineffizienzen an deinem Standort und bereitest dich darauf vor, schnell in länderübergreifende Führungsrollen aufzusteigen. Was wir dir bieten - Unbegrenzter Urlaub für eine gesunde Work-Life-Balance - Steuerfreie Extras: monatliche Einkaufsgutscheine im Wert von 45 € über become1 - Internetzuschuss: 20 € pro Monat - Mitarbeiterrabatt: ein Knuspr-Xtra-Account mit 10 % Cashback als Guthaben - Corporate Benefits: attraktive Rabatte für Fitness, Reisen, Events und Shopping - Persönliches Mentoring durch eine erfahrene Führungskraft - Ein dynamisches Umfeld bei einem der am schnellsten wachsenden E-Grocery-Unternehmen Europas - Kurze Wege und flache Hierarchien, damit du deine Ideen ohne Bürokratie umsetzen kannst   Was diese Rolle besonders macht - Beschleunigte Karriere: Statt der üblichen sechs bis acht Jahre erreichst du das Senior Operations Management in 24 bis 36 Monaten - Klare Perspektive: Nach zwölf Monaten ist der Schritt zum Operations Manager vorgesehen, mit dem Ziel, anschließend ins Senior Leadership aufzusteigen - Mentoring auf Führungsebene: Eine erfahrene Führungskraft (FC Manager oder Director) begleitet dich in monatlichen Gesprächen zu Strategie und Karriere - Starkes Netzwerk: Du bist Teil einer sorgfältig ausgewählten, internationalen Gruppe von High Potentials aus Tschechien und der DACH-Region - Echter Gestaltungsspielraum: Du setzt wichtige Standortprojekte eigenverantwortlich um und bringst gute Ideen ohne lange Entscheidungswege direkt in die Praxis Deine Aufgaben - Operative Steuerung: Du leitest die Abläufe über alle Schichten hinweg und stellst sicher, dass unsere Ziele bei Sicherheit, Qualität, Pünktlichkeit und Kosten pro Bestellung erreicht werden - Prozessoptimierung: Du verantwortest ein eigenes Verbesserungsprojekt an deinem Standort, beseitigst systematisch Fehlerquellen und machst komplexe Fulfillment-Prozesse effizienter - Führung und Teamkultur: Du führst und motivierst Mitarbeitende und Teamleiter vor Ort und förderst eine Kultur aus Eigenverantwortung, Arbeitssicherheit und Zusammenhalt - Datenbasierte Entscheidungen: Gemeinsam mit unseren Fachbereichen (Safety, OpEx, HR, IT, Maintenance, Finance) analysierst du Daten und leitest konkrete Maßnahmen ab - Business Reviews: Du unterstützt die Standortleitung bei der Personal- und Einsatzplanung, der Gestaltung von Prozessen und der Vorbereitung der wöchentlichen Business Reviews Was du mitbringst - Studium: Ein abgeschlossenes Hochschulstudium (Bachelor, Master oder MBA) - Führungserfahrung: Mindestens ein Jahr, idealerweise in Logistik, Produktion, Einzelhandel, Operations oder z.B. bei der Bundeswehr - Analytische Stärke: Du durchdringst komplexe Daten, erkennst die Ursachen von Ineffizienzen und setzt pragmatische Lösungen um - Kommunikationsstärke: Du begeisterst große Teams auch in einem schnellen, dynamischen Umfeld - Mobilität & Relocation: Du bringst eine uneingeschränkte Umzugsbereitschaft während des Programms innerhalb von Deutschland, Österreich und Tschechien mit - Hands-on-Mentalität: Du triffst auch unter Zeitdruck und bei Unsicherheit durchdachte Entscheidungen - Flexibilität: Du bist bereit zur Schichtarbeit (auch am Wochenende) direkt vor Ort sowie zu gelegentlichen Reisen an andere Standorte. - Englisch: Verhandlungssicher in Wort und Schrift #LI-FK1

Location: Metro Manila Workplace: Hybrid The Non-Financial Risk Officer supports the Non-Financial Risk Manager in executing the Bank's Non-Financial Risk (NFR) Management Framework. Operating as part of the Second Line of Defense, the role provides analytical support for the identification, assessment, monitoring, and reporting of operational, compliance, IT, reputational, and other non-financial risks across Salmon Bank's business units. The analyst works closely with First Line of Defense (1LOD) process owners and risk officers, and contributes to materials presented to the Risk Oversight Committee (ROC) and Senior Management. KEY RESPONSIBILITIES Risk Identification & Assessment - Assist in conducting risk and control self-assessments (RCSA) for existing and new products, processes, and systems in coordination with 1LOD process owners. - Maintain and update the Bank's risk register, ensuring accuracy of risk ratings, control effectiveness assessments, and residual risk exposures. - Support the review of new product and process approvals by identifying and documenting key non-financial risks and corresponding controls prior to go-live. - Assist in conducting risk assessments for outsourcing arrangements. Monitoring & Reporting - Track and monitor key risk indicators (KRIs), operational loss events, control exceptions, and near-misses across business units. - Prepare periodic risk reports and dashboards for review by the Non-Financial Risk Manager, including materials for the Risk Oversight Committee (ROC). - Monitor action plans arising from audit findings, regulatory examinations (BSP), and self-identified risk issues; escalate overdue or unresolved items to the NFR Manager. - Support the production of trend analysis and thematic risk reporting to surface emerging risk patterns requiring management attention. Business Partnering - Serve as a risk resource for 1LOD business units, providing guidance on risk identification and control design during process changes or new initiatives. - Coordinate with business units to collect risk data, validate control documentation, and support risk awareness activities. - Participate in cross-functional working groups and project teams as the 2LOD risk representative. Documentation & Governance - Maintain risk management documentation, including risk policies, procedures, risk frameworks, and governance records. - Assist in preparing materials for risk committees and governance forums, including ROC reports, management packs, and meeting minutes. QUALIFICATIONS Education - Bachelor's degree in Business Administration, Finance, Accounting, Economics, Law, Information Technology, or a related field. Experience - Minimum 3 years of experience in risk management, internal audit, compliance, or a related function within a bank or financial institution. - Exposure to BSP regulatory requirements and the Philippine banking regulatory environment is a plus. - Experience supporting risk reporting for senior management or board-level committees is an advantage. Knowledge - Working knowledge of the BSP Manual of Regulations for Banks (MORB) and relevant BSP circulars on operational risk, IT risk, and outsourcing. - Familiarity with the Data Privacy Act of 2012 (RA 10173) and NPC issuances as they apply to banking operations. - Understanding of operational risk frameworks (e.g., RCSA, KRI, loss event management) and internal control concepts. - Basic understanding of the Three Lines of Defense model and its application in financial institutions. Skills - Strong analytical and critical thinking skills; able to identify risk themes from large data sets or process documentation. - Proficient in MS Office (Excel, Word, PowerPoint) - Strong written and verbal communication skills; able to prepare clear reports for management and committee consumption. - Detail-oriented with strong documentation habits and ability to manage multiple tasks under deadlines. - Collaborative and able to build working relationships with diverse business unit stakeholders.

Location: München, Germany Workplace: Hybrid At Knuspr, Finance is not a back-office function. It’s a core driver of how we make decisions, run smarter operations, and scale sustainably. As a Finance Business Partner, you will act as a critical co-pilot to our Operations (Fulfilment Centres) and Commercial leadership. This is a hands-on, high-exposure role where you will be embedded directly in the day-to-day business—turning financial data and operational metrics into actionable decisions that directly influence our profitability and growth. WHY THIS ROLE IS EXCITING - Direct business impact: Your insights, business cases, and analysis will directly shape operational efficiency, commercial initiatives, and unit economics. - True business partnering: You won't just report numbers after month-end; you’ll work side-by-side with Operations and Commercial Directors to challenge how things are done and drive change. - Speed and autonomy: We move fast and avoid rigid corporate red tape—good ideas and viable solutions get tested and implemented quickly without layers of approval. - Cross-functional visibility: You will act as the key bridge connecting finance, logistics, commercial strategy, and leadership across the business. - Dynamic scale: You will solve real operational and systemic challenges in a fast-paced, high-volume e-commerce environment.   WHAT YOU WILL OWN AND DELIVER - Partner with leadership: Serve as the trusted finance partner for Operations and Commercial Directors, challenging existing setups and advising on strategic and operational decisions. - Drive performance analysis: Deliver ad-hoc deep dives, scenario modelling, and business cases to evaluate new projects, operational investments, and commercial opportunities. - Identify efficiencies: Spot operational bottlenecks, cost drivers, and financial risks across our fulfilment network and commercial operations, proposing concrete solutions to fix them. - Financial planning & reviews: Collaborate closely on budgeting, rolling forecasts, monthly financial performance reviews, and audit support. - Process & system improvements: Actively participate in developing internal financial tools, automating reporting, and establishing scalable internal controls that support rapid growth.   WHAT WE ARE LOOKING FOR - Proven finance background: Solid experience as a Senior Controller, Financial Analyst, or Finance Business Partner, ideally in a fast-paced, operational, or retail/e-commerce environment. - Commercial mindset: Strong grasp of business economics and core accounting principles, with the ability to translate complex financial data into practical operational insights. - Stakeholder management: Demonstrated ability to communicate effectively, build trust, and constructively challenge non-finance stakeholders and directors. - Hands-on analytical skills: Advanced Excel proficiency (complex formulas, PivotTables, data manipulation) and comfortable working directly with large datasets. - Ownership and initiative: A proactive, solutions-oriented approach with the confidence to dive deep into details and take accountability for outcomes. - Languages: Working proficiency in English (communicative level for business reporting and collaboration).   WHAT WE OFFER - Unlimited Vacation: Unlimited vacation days for a balanced work-life balance - Tax-Free Benefits: Monthly vouchers of €45 tax-free (via become.1) - Remote Allowance: €20 monthly allowance towards internet costs - Exclusive Shopping Perk: Knuspr Xtra account with 10% cashback in the form of Knuspr Credits - Corporate Discounts: Great discounts via CorporateBenefits (fitness, travel, tickets, shopping, and much more) - Culture & community – A collaborative, informal team that pulls together, alongside legendary company events and an open-feedback environment.     #LI-FK1

Location: Москва Ищем опытного системного аналитика в команду, который уверенно работает самостоятельно в рамках сложных продуктов, проектирует межсистемные интеграции и берёт архитектурную ответственность за ключевые направления. Специалист будет взаимодействовать с PO и техническими лидерами, вести несколько параллельных инициатив и менторить Middle-аналитиков команды. Обязанности \- Проведение анализа требований к информационным системам на соответствие стандартам \- Развитие и оптимизация автоматизированных систем \- Выявление проблемы текущих решений, реализованных в автоматизированных системах и выдвигает предложения по их решению \- Участие в процессах подбора и адаптации новых сотрудников \- Декомпозиция задач бэклога \- Проведение анализа задач бэклога и документирование технических требования на разработку автоматизированной системы \- Выступает наставником для других сотрудников \- Участие в приемо-сдаточных испытаниях разработанного функционала автоматизированной системы \- Проведение анализа требований, участие в проектировании и разработке архитектуры решений по доработке автоматизированных систем \- Проведение согласования технических требований к автоматизированной системе с заинтересованными лицами \- Осуществление детального проектирования интеграционных потоков со смежными системами \- Принятие участия в демонстрации разработанного функционала автоматизированной системы Требования #Требования и документация \- Самостоятельное полнофункциональное выявление требований: бизнес-, пользовательских, функциональных, нефункциональных, ограничений. \- Разработка сложной документации: ТЗ, спецификации требований, API-контракты, ADR (Architecture Decision Records) \- Согласование требований со стейкхолдерами, техническими лидами и владельцами продукта \- Декомпозиция крупных инициатив: эпики → фичи → User Stories → задачи, с критериями DoD и AC \- Ведение нескольких проектов параллельно, управление приоритетами в условиях конкурирующих требований #Моделирование  - UML полный стек: диаграммы последовательности, классов, компонентов, развёртывания, состояний, деятельности \- Event Storming (Big Picture / Design Level) — фасилитация воркшопов \- Domain-Driven Design (DDD): bounded contexts, агрегаты, доменные события — применение при формировании требований к микросервисам \- Проектирование ER-диаграмм уровня продакшна \- Инструменты: PlantUML, draw.io, редакторы по аналогии с Miro \# Данные и интеграции   - Проектирование данных: концептуальная, логическая, физическая модели; нормализация / денормализация \- Уверенное знание:   - REST/JSON/JSON Schema, SOAP/XML/XSD/WSDL — проектирование и ревью контрактов   - SQL   - Kafka \- Проектирование интеграционных архитектур: point-to-point, event-driven, API-gateway \- Понимание микросервисной архитектуры и ее паттерном \- Модели управления доступом: RBAC, ABAC \- Понимание основ безопасности: требования к шифрованию, аутентификации, аудиту \- Инструменты тестирования API: Postman, Insomnia или аналоги \# Работа с ИИ \- Опыт использования LLM-инструментов: подготовка документации, ревью требований, прототипирование контрактов \- Промпт-инжиниринг: chain-of-thought, few-shot, role prompting \- Практический опыт с AI CLI-ассистентами (Qwen CLI, Claude CLI, Gemini CLI или аналоги) \- IDE-плагины ИИ: GitHub Copilot, JetBrains AI, Cursor #Soft Skills \- Системное мышление: способность видеть систему целиком, выявлять риски и точки отказа \- Менторинг Middle-аналитиков: ревью спецификаций, парная аналитика, обратная связь \- Уверенная устная и письменная коммуникация \- Управление конфликтами интересов стейкхолдеров: нахождение консенсуса, эскалация при необходимости \- Активное слушание, умение задавать правильные вопросы (5 Why, Jobs-to-be-done) \# Будет плюсом \- Доменная экспертиза: HR-tech Условия * Инновационные, амбициозные проекты и задачи, которые развивают: всегда есть возможность прокачать свои навыки в работе и профессионально расти; * Среда для обмена знаниями – высокая экспертиза внутри команды; * Сплоченная команда, работающая над общими задачами и умеющая хорошо отдыхать; * Нашу культуру создают сами сотрудники – мы их слышим и помогаем создавать и поддерживать корпоративные комьюнити по интересам * Стабильная заработная плата и годовой бонус; * **Гибридный формат работы.** Современный IT-офис вблизи Москва-Сити в пяти минутах от метро "Кутузовская", с фитнес залом; * Более 400 образовательных программ СберУниверситета для профессионального и карьерного развития;  * Расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа; * Гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ; * Подписка Прайм с возможностью использования трёх близких; * Вознаграждение за рекомендацию друзей в команду Сбера.

Drive pipeline through personalised outreach to prospects via phone, emails and LinkedIn. 1-3 years professional experience, ideally in customer facing roles.

Location: Москва Workplace: гибкий VK Мессенджер — один из самых нагруженных сервисов ВКонтакте. Нами ежедневно пользуются более 45 миллионов человек, которые отправляют сотни миллионов сообщений. Мессенджер — это не только сервис для общения, но и контентная платформа, в центре которой каналы — инструмент, позволяющий авторам быть в прямом контакте со своей аудиторией и максимально быстро делиться новым контентом. В основе — современные инструменты и облачные технологии, в частности ClickHouse, Kafka, Redis, YDB, PostgreSQL и другие, которые приходят на смену внутренним решениям. Мы ищем Go-разработчика как для развития существующих решений, так и для создания абсолютно новых. Сейчас идет процесс активного перевода старых модулей монолита в сервисы, так что у тебя будет возможность влиять на архитектуру и решать реальные задачи по масштабированию и высоким нагрузкам на ранних этапах. Работа ведется в кросс-функциональной команде, где есть возможность не только совместно принимать технические решения, но и участвовать в обсуждении продуктовых. Задачи Разработка и развитие backend-сервисов VK Мессенджер Декомпозиция legacy-монолита на KPHP и перенос функциональности в независимые Go-сервисы Проектирование API, внутренних интеграций и взаимодействия между сервисами Оптимизация производительности, стабильности и масштабируемости существующих решений Участие в архитектурном проектировании и технической проработке продуктовых задач Требования Опыт разработки на Go в высоконагруженных продакшен-сервисах: профилирование, диагностика инцидентов, оптимизация Следование инженерным практикам: читаемый код, тестирование, работа с техническим долгом, принцип KISS Понимание принципов отказоустойчивости, контролируемой деградации и распределённых систем Опыт работы с асинхронным взаимодействием: очереди сообщений, event-driven архитектура Опыт использования систем логирования, трассировки и мониторинга Понимание принципов разработки метрик для оценки состояния системы Опыт командной разработки: code review, декомпозиция задач, кросс-командное взаимодействие Навык проектирования API-сервисов, удобных в поддержке и повторном использовании Опыт использования или желание обучаться использованию ИИ-инструментов для написания и анализа кода, тестов, документации

Location: Москва Workplace: Комбинированный VK WorkSpace — это комплексная платформа для бизнеса, включающая корпоративную почту с календарём и адресной книгой, мессенджер, видеоконференции, задачи и облачное хранилище со встроенным редактором документов. Мы ищем старшего продуктового аналитика в команду. Главная задача — развивать аналитику роста нашего SaaS-направления, отвечать за ключевые продуктовые и бизнес-метрики, а также за монетизацию и удержание клиентов. Задачи Развивать аналитику роста: отвечать за ключевые метрики направления SaaS Growth, развивать систему продуктовых и финансовых метрик, искать точки роста продукта и монетизации Проводить исследования пользовательского поведения и прогнозировать выручку Вести полный цикл аналитического контура: постановка задачи, проработка методологии, проектирование витрин данных, реализация дашбордов и сопровождение после запуска Развивать систему управленческой отчётности для руководителей направления (монетизация, удержание, продуктовые метрики, регулярные отчёты) Влиять на развитие аналитической платформы: проектировать новые витрины, улучшать архитектуру данных, автоматизировать расчёты и снижать объём ручной аналитики Требования Технологический стек: Jupyter, Redash, Superset, Git, MyTracker Очень уверенный уровень SQL: умение писать сложные запросы, работать с оконными функциями, оптимизировать тяжелые запросы и работать с большими объёмами данных Продуктовая аналитика: построение продуктовых метрик, анализ пользовательских сценариев, когортный анализ, retention, funnel analysis Эксперименты: понимание A/B-тестов, статистики, оценки эффекта и выбора метрик BI: опыт построения сложных дашбордов (желательно Superset, Redash, DataLens) Python (желательно): для исследований, автоматизации и анализа данных Самостоятельность: умение уточнять требования, предлагать решения и довести задачу до результата Системное мышление: умение видеть систему целиком, понимать, как считается метрика, откуда приходят данные и какие изменения затронет новая логика Умение работать с неопределённостью: способность сформулировать гипотезу, предложить методологию и защитить решение без готовой постановки Коммуникация: умение обсуждать решения с продуктом, маркетингом, продажами, финансами и руководителями Будет плюсом Опыт работы в B2B SaaS Понимание подписочной модели Опыт построения финансовых моделей и прогнозирования выручки Опыт построения широких витрин данных Понимание DWH (DDS/CDM) Опыт работы с event-аналитикой

Workplace: Офис, Гибридный В секторе водительской эффективности Такси мы разрабатываем решения, которые оптимизируют работу водителей и улучшают опыт пассажиров. Ищем инженера со знанием C++ и распределённых систем. Вас ждут сложные и интересные задачи — от архитектурных до продуктовых — и реальные вызовы. Отдел эффективности решает задачи бизнеса за счёт технологий. Например, до тех пор, пока беспилотное такси не станет повсеместным, критичной для бизнеса будет минимизация простоев водителей для обработки растущего количества заказов. Внутри водительского направления сервисы распределены по группам, решающим разные задачи: * Представьте, что водитель закончил поездку на севере города и решил поехать домой, на юг. Сервисы группы проводника помогут ему найти заказ по пути. У нас реализован собственный алгоритм назначения заказов, который позволяет подбирать заказ для водителя в зависимости от его планов и других обстоятельств. * Нужно, чтобы в определённое время водители ехали в зоны высокого спроса заранее? Бизнес запускается в новом городе, хочется привлечь первых водителей и обеспечить им стабильный доход? Разработкой сервисов для финансовой мотивации водителей занимается группа бонусов . Например, мы гарантируем повышенный коэффициент в области и навигируем туда исполнителей в реальном времени. Или подсчитываем время на линии для выплаты бонусов. * Группа инфраструктуры занимается разработкой сервисов, которые управляют потоками данных в масштабах всего Такси и за его пределами. А ещё создаёт сервисы взаимодействия с водителями, реализующие, например, распределённые транзакции с помощью паттерна Saga. Мы уделяем пристальное внимание проработке архитектуры. Многие механики работают в реальном времени с требованиями по минимальной реакции на события. В ведении сектора находятся более 30 микросервисов, которые обрабатывают несколько сотен тысяч сообщений в секунду, поэтому мы тщательно прорабатываем: * API и межсервисное взаимодействие * Выбор подходящей БД * Взаимодействие с брокерами сообщений и очередями задач * Точки отказа, мониторинги и рубильники на случай проблем Наши технологии: * Сервисы преимущественно на C++20 (асинхронный фреймворк userver ) и Python 3 * Базы данных: PostgreSQL, Redis, MongoDB, YDB * Брокеры сообщений ( Logbroker ) Разработчики в Такси и эффективности часто выступают на конференциях, про наши продукты снимают видео: * Парадоксы трейд-оффа «Скорость — качество» * Как мы переписали «жадный» алгоритм назначения * Режимы «Домой», «По делам» и «Мой район»: как они работают Обязанности Запуск экспериментов, A/B-тестов Проработкой решений эффективности бизнеса занимаются аналитики. Когда они приходят с новыми идеями, наша задача — грамотно подготовить техническую составляющую эксперимента. С одной стороны, она должна подразумевать минимальные изменения, так как идея ещё не окончательная, с другой стороны, не должны пострадать качество продукта и другие параметры. Реализация новых механик Мы стараемся делать наши сервисы платформенными и переиспользуемыми, однако внедрение новых механик может потребовать значительных доработок существующих сервисов или даже создания новых. Вам предстоит решать классические для распределённых систем проблемы гонок данных, оптимизаций миллисекунд и грамотной работы с БД. Архитектурные изменения сервисов Такси — крупная, но достаточно гибкая инфраструктура, состоящая из более чем 800 микросервисов. Кроме того, решения эффективности часто используются другими бизнесами в рамках Екома и Райдтеха. Поэтому, чтобы повысить надёжность и доступность наших сервисов, мы активно внедряем новые технологии и архитектурные решения. Например, именно в отделе эффективности начинались внедрение доменной модели ( DOMA ) и переход на событийную модель (event sourcing). Требования * Пишете на C++ или готовы на него перейти * Имеете опыт разработки распределённых систем * Знакомы с реляционными базами данных

Location: Москва Workplace: Гибридный О компании МТС — ведущий технологический оператор связи в России*. Мы развиваем телеком нового поколения: объединяя связь, цифровые и финансовые сервисы с возможностями ИИ, формируем новые стандарты пользовательского опыта. МТС — лидер технологий**. Обязанности Обеспечивать формирование и актуализацию требований к данным RAN, необходимых для расчёта E2E xDR (Extended Data Records) по каждой абонентской сессии; Осуществлять поддержку и развитие системы траблшутинга и выполнение требований к полноте и своевременности выгрузки данным передаваемым в CEM; Участвовать в разработке и дальнейшей модернизации системы KQI/KPI качества сервиса (голос, передача данных, VoLTE, VoWiFi) с детализацией на уровне соты, гео-юнита и абонента; Проводить разработку и валидацию методологии демаркации проблем на домен RAN (ПАК Troubleshooting и геолокации): определяя причины деградации качества и ответственных сетевых элементов; Участвовать в разработке и поддержке алгоритмов автоматического выявления потенциальных детракторов (абонентов с низким CEI+) на основе RAN-метрик; Координировать проработку и поддержание интеграции источников RAN-данных (ПАК Troubleshooting и геолокации, Common MR/MDT MR) в единый слой данных CEM / DataLake; Взаимодействовать с продуктами ТБ, обеспечивая привязку RAN-метрик к процессам эксплуатации и развития сети; Требования Глубокая экспертиза в технологии сети радиодоступа RAN мобильных сетей 2G/3G/4G/5G, практический опытом эксплуатации, оптимизации или планирования от 3 лет; Понимание KPI и счетчиков вендоров RAN Ericsson, Huawei, Nokia и др., принципов их формирования и ограничений при использовании для аналитики. Практический опыт работы с системами performance management / статистикой работы сети; Знание систем трассировки user-trace вендоров RAN и практический опыт работы с gpeh, pchr и др. Понимание структуры и содержания trace events; Знание и понимания MDT, принципов формирования, сбора и использования mdt данных для оценки качества радиопокрытия и клиентского опыта; Опыт формирования технических требований и методологий расчета KPI. Понимание возможностей использования counters, traces, MDT, KPI и других источников данных RAN для построения Cem метрик; Способность переводить сложные технические особенности RAN в понятные требования для аналитиков, разработчиков и IT-команд; Будет плюсом знание принципов построения data lake и витрин сетевых данных; Будет плюсом опыт работы с SQL, Python и другими инструментами анализа данных; Приветствуется опыт работы с CEM/QoE-платформами. Опыт участия в крупных кросс-функциональных проектах на стыке RAN + IT + Data Analytics + CEM. Условия программа ДМС с первого месяца работы - это 100% покрытие расходов в частных клиниках, включая стоматологию. Застраховать близких родственников можно со скидкой 50%. Для любителей путешествий - страховка в поездках за границу. А еще есть страхование жизни; очное и онлайн-обучение в Корпоративном университете, у внешних провайдеров, если это полезно для работы, обмен опытом во внутренних профессиональных сообществах, а также доступ к онлайн-библиотеке в полезными книгами и периодикой; оплачиваемые выходные на значимые события в жизни сотрудника; материальная помощь в сложных жизненных ситуациях; корпоративная мобильная связь + интернет, а так же единая подписка МТС Premium (онлайн кинотеатр KION, сервис МТС Music, МТС Строки и т.д.); предложения от партнёров для путешествий, развлечений и занятий спортом; возможность участия в волонтерских программах: мы организуем благотворительные ярмарки, образовательные проекты для детей, конкурсы социальных проектов и экологические проекты; внутренняя спортивная программа «В движении»: забеги, марафоны, турниры по разным видам спорта, медитации и занятия на баланс.

Location: Москва Workplace: Гибридный О компании Мы развиваем платформу мониторинга для ПАО МТС и нам нужен эксперт, который будет развивать алгоритмы root cause analysis, корреляции аварий и поиска аномалий. Обязанности разрабатывать алгоритмы RCA – строить и внедрять методы корневого анализа причин (Root‑Cause Analysis) для аварийных сообщений и инцидентов; создавать алгоритмы корреляции событий, связывать события по времени, топологии сети, ресурсно‑сервисной модели, типу отказа и зависимостям между объектами; строить causal‑graph модели, формировать причинно‑следственные графы, использующие топологию сети и модели ресурсов/услуг для автоматического выделения первопричины; разрабатывать методы группировки аварий в инциденты, кластеризация/агрегация связанных тревог в единый инцидент; реализовывать детекторы аномалий и деградаций, выявлять отклонения в потоках событий, метриках и состоянии объектов, которые не покрываются статическими правилами; определять метрики качества и осуществлять шумоподавление, формирование KPI (precision/recall, false‑positive/false‑negative, уровень шумности тревог) и постоянное снижение дублирования и ложных срабатываний; прототипировать и выводить решения в production, быстро прототипировать, тестировать и совместно работать с командой платформенных разработчиков для внедрения алгоритмов в рабочее окружение. Требования сильная база в алгоритмах, математике, статистике, data science или machine learning; опыт работы с временными рядами, event streams, anomaly detection или correlation algorithms и понимание графовых моделей, деревьев зависимостей, причинно-следственных связей или topology-aware algorithms; опыт анализа больших объемов событийных данных; умение строить expl ai nable algorithms: система должна объяснять, почему конкретное событие выбрано как вероятная первопричина; опыт разработки на Python ; опыт с Kafka , Spark/Flink, ClickHouse , SQL БД, графовыми БД; cпособность быстро разбираться в предметной области и формализовать экспертные знания эксплуатации в алгоритмы. Условия БУДЕТ ПЛЮСОМ опыт в телекоме, мониторинге, NOC/SOC, эксплуатации сетей или инфраструктуры; опыт работы с аварийными событиями, инцидентами, ITSM-системами; знание методов causal inference, Bayesian networks, graph algorithms, clustering, sequence mining; понимание сетевой топологии, мобильной сети, транспортной сети, EMS/NMS-систем; опыт построения систем intelligent alerting, event correlation, AI Ops.

Location: Москва ИТ B2C — самая крупная экосистема в Сбере. Нас более 8000 человек в 18 городах России. Мы занимаемся разработкой и развитием розничных решений, помогая сделать сервисы Банка доступнее, безопаснее и удобнее. Мы - финтех команда, разрабатывающая передовую брокерскую платформу. Мы выводим нашего брокера на новый уровень и создаем решения способные выдержать любую нагрузку и обеспечить доступность сервиса миллионам клиентов. Мы не поддерживаем legacy и полностью переосмысливаем все старые процессы. Обязанности * разработка и поддержка высоконагруженных сервисов * проектирование архитектуры приложений * написание unit-тестов * работа со стеком разработки: взаимодействие с базами данных (PostgreSQL/Oracle/Redis), брокерами сообщений (Kafka/RabbitMQ), контейнеризацией (Docker/Kubernetes) и фреймворками Spring (Core, Boot, Data, Cloud) * работа по методологиям Agile Требования * опыт разработки от 3 лет: высоконагруженные микросервисы и проектирование распределенных систем, понимание принципов EDA (Event-Driven Architecture) * глубокое знание Java 11+ (коллекции, stream API, исключения, ООП) и опыт работы с реляционными БД (PostgreSQL) * уверенная работа со стеком Spring (Core, Boot, Web) и брокерами сообщений (Apache Kafka, желательно Kafka Streams) * опыт проектирования архитектуры сервисов, включая форматы обмена данными (XML/JSON, желательно Protobuf) * практический опыт написания Unit- и функциональных тестов * владение инструментами сборки (Maven/Gradle), контроля версий (Git) и оркестрации контейнеров (k8s/OpenShift) Будет плюсом: * опыт создания AI-агентов и использования их в работе * опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов * инструментальное владение AI для анализа, генерации и автоматизации Условия * формат работы - гибрид (БЦ Поклонка) * ежегодный пересмотр зарплаты и годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * бесплатная подписка СберПрайм с возможностью совместного использования на трех близких, скидки на продукты компаний-партнеров * вознаграждение за рекомендацию друзей в команду Сбера * корпоративная пенсионная программа.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid The role / impact You will help build the platforms and product capabilities that support money movement through Xero, from collecting invoice payments and paying bills to supporting payroll and future payment experiences. Your work will make payments feel more connected within Xero, helping small businesses manage their money with greater ease and confidence. You will take ownership of meaningful engineering problems, building reliable, secure and scalable software where financial accuracy matters. Working closely with engineering, product and operational partners, you will help shape technical decisions, make trade-offs clear and balance delivery with the controls needed to protect customers and their money. Through thoughtful communication, knowledge sharing and constructive feedback, you will contribute to an inclusive team culture and help improve how a growing engineering organization works. The team / how they connect You will join Payments Platform Engineering, an early-stage organization building the foundations for collecting and paying money through Xero. The team is creating reusable capabilities that can support multiple products, payment methods, providers and regions, while staying closely connected to customer needs. The work spans payment orchestration, provider integrations, onboarding and verification, risk, reconciliation and internal ledger capabilities. As the organization takes shape, you will have the opportunity to influence architecture, challenge assumptions and help define how payment experiences are built and scaled across Xero. The team is currently working on / Initially, you will focus on - Evolving systems tightly coupled to invoicing into reusable payment capabilities that support multiple products, providers and regions. - Building payment orchestration and provider integrations, with clear boundaries between payment methods, providers and the networks that move money. - Developing foundations across customer onboarding, know-your-business verification, entity management, risk and compliance. - Strengthening reconciliation, dispute handling and internal ledger capabilities so financial events are represented accurately and can be traced. - Supporting bill payments and broader incoming and outgoing money flows, with reliability, security and observability built in. - Applying AI and automation where they can reduce manual effort, while maintaining clear controls and appropriate human oversight. Your initial area of ownership will sit within these priorities, with room to shape both the technical approach and how the team delivers. Where and how you can work This role is based in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days. Here are some of the things we are looking for - You bring strong backend software engineering experience and a track record of building and operating reliable services in production. - You understand distributed systems and can reason through service boundaries,consistency, resilience and failure handling. - You have practical experience working with transactional data, where correctness, integrity and traceability are essential. - You can work through ambiguous problems, make pragmatic architectural decisions and recognise when to improve an existing system or take a new approach. - You take ownership beyond implementation, considering automated testing, deployment, observability and the ongoing operation of your services. - You communicate clearly and collaborate well across engineering, product and operational teams, connecting technical decisions to customer outcomes. - You are interested in using AI tools to improve engineering productivity and exploring automation with appropriate controls and human oversight. Experience in payments, financial systems or other environments where accuracy and auditability are critical would be valuable. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is 131,800 - 150,000 CAD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: ● Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. ● Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a high-impact Vice President of Engineering / Senior Engineering Director to lead strategic engineering initiatives across OKX’s core products. You will guide engineering leaders and teams working across multiple disciplines, helping them deliver secure, reliable, and scalable experiences for users worldwide. This role will set technical direction, strengthen collaboration across engineering and product functions, and improve how teams plan, build, and operate critical systems. You will help ensure that architecture, execution, and operational priorities support the company’s product strategy and growth. What You'll Be Doing Strategic Leadership & Operational Excellence Engineering Alignment & Delivery: Improve coordination across engineering teams and functions, clarify ownership and decision-making, and help teams deliver product priorities with fewer bottlenecks. Organizational Design & Scale: Continuously refine engineering workflows, team structures, and operating rhythms to support business growth, team autonomy, and cross-functional collaboration. Talent & Leadership Development: Mentor, manage, and scale engineering managers and senior leaders; establish high standards for engineering craftsmanship, career growth, and technical accountability. Technical Direction & Architecture Technical Direction: Guide architecture and engineering decisions across complex product environments, ensuring teams balance scalability, security, performance, and user needs. Engineering Standards & Reliability: Champion industry-leading engineering practices across software design, code health, automated testing, continuous deployment, and system observability. System Resilience: Ensure systems maintain high availability, security posture, and resilience in a fast-paced, high-volume environment. Product Partnership & Execution Cross-Functional Partnership: Work hand-in-hand with Product Management, Design, Operations, and Security leaders to translate company strategy into clear, executable technical roadmaps. Execution & Velocity: Establish clear milestones, identify and resolve execution risks, and implement metrics to maintain predictable, high-cadence product releases. What We Look For In You Executive Leadership Experience: 10+ years of software engineering experience, including 5+ years leading multi-tiered engineering teams (50+ engineers) at the Director or VP level within high-scale product companies. Technical Breadth: A strong background leading engineering in large-scale product environments, with the ability to engage with diverse technical disciplines, assess architectural trade-offs, and guide experienced engineering leaders. Delivery Track Record: Demonstrated success driving complex, multi-team engineering programs to launch in fast-evolving, high-growth tech environments. Domain Adaptability: Experience in high-availability, low-latency, or mission-critical domains (such as FinTech, SaaS, payments, consumer tech, or Web3). Communication & Influence: Exceptional communication skills with the ability to build consensus across business, product, and deeply technical teams. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ML1 #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: UK_London_Office Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people. Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location. Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries. Position Overview The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels. This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules. This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards. Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role. The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment. Essential Responsibilities · Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines. · Handle representations in multiple languages, tailored to the specific requirements of individual clients. · EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations. · Maintain and manage individual email inboxes, ensuring timely action is taken on all communications. · Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders. · Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner. · Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules. · Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone. · Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date. · Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards). · Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery. · Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits. · Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems. · Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback. · Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark. · Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards. Qualifications Education & Experience · Minimum High School Diploma (GCSEs or A-levels) or equivalent required. · 1–3 years of relevant work experience. · Familiarity with CRM systems useful. Languages · Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally. · Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable. Skills & Competencies · Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations. · Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines. · Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems). · Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner. · Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications. · Excellent interpersonal and communication skills, with a collaborative team-oriented approach. · Self-driven and capable of working independently while managing individual responsibilities to a high standard. · Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback. Behavioral Criteria · Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery. · Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role. · Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution. · Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity. · Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery. · Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .