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Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Legal Technology Services San Mateo, CA ROLE OVERVIEW The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio. KEY RESPONSIBILITIES The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas. Build and Lead Legal Technology Services Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support. Define the function's operating model, service catalog, engagement approach, technical standards and service-management practices. Set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations. Foster a culture of customer focus, inclusion, technical excellence and continuous improvement. Lead Technical Delivery and Platform Lifecycle Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies. Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement. Maintain an integrated view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation. Translate approved product roadmaps into technical plans, estimates, sequencing and engineering capacity requirements aligned with enterprise standards. Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support. Oversee integrations, data migration, testing, release management and implementation readiness across platforms and geographies. Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the Legal organization. Ensure Secure and Reliable Operations Own the technical health, reliability and performance of the legal technology portfolio. Establish production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics. Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies. Partner with DTIS infrastructure, service management, security, data and engineering teams to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities. Partner, Innovate and Influence Build trusted relationships across Legal, Legal Operations, DTIS, Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization. Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs. Provide technical evaluation and enablement for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable. Required Experience and Qualifications Bachelor’s degree or equivalent practical experience. 10+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations. 5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services. Demonstrated experience across several areas of the enterprise legal technology landscape. Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise. Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management. Strong technical planning, capacity management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority. Preferred Qualifications Experience within a global corporate legal department, legal operations organization, legal technology company or consulting organization with significant enterprise legal technology responsibility. Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance. Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions. Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $198,600 — $297,800 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones) The Opportunity About Grafana Frontend The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more. You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges. The squad: DataViz We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights. Some of our recent projects include: Externalisation of our core visualization to be independently releasable and remove interdependencies GraphViz : Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source. Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions Refresh the look and feel of our existing visualizations . E.g Table and Gauge Our work is open source, you can browse grafana/grafana on GitHub directly to see how we build our software. Our stack is primarily Typescript, React, and uPlot and eCharts for our visualisations. What you’ll be doing Lead multi-quarter technical initiatives from problem framing through rollout. Including getting  user feedback and measuring whether what you shipped actually worked Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it. Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning. Provide technical support in customer escalations and help us identify areas of high friction to address. Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value those who are intellectually curious , who default to transparency , possess a high bias towards action , and who are also kind and enjoy working as a team . Technical leadership . You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment. You take responsibility for operating the software you have built . You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed. You enjoy working on complex solutions ,  building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision. User focus and pragmatism . You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. AI experience with a practical mindset : You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. You care about our community of users and contributors and are keen to be an active Grafana Community Contributor. Bonus points for: Open-source contribution or maintainership, and comfort engaging a community in the open. Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones) The Opportunity About Grafana Frontend The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more. You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges. The squad: DataViz We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights. Some of our recent projects include: Externalisation of our core visualization to be independently releasable and remove interdependencies GraphViz : Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source. Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions Refresh the look and feel of our existing visualizations . E.g Table and Gauge Our work is open source, you can browse grafana/grafana on GitHub directly to see how we build our software. Our stack is primarily Typescript, React, and uPlot and eCharts for our visualisations. What you’ll be doing Lead multi-quarter technical initiatives from problem framing through rollout. Including getting  user feedback and measuring whether what you shipped actually worked Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it. Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning. Provide technical support in customer escalations and help us identify areas of high friction to address. Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value those who are intellectually curious , who default to transparency , possess a high bias towards action , and who are also kind and enjoy working as a team . Technical leadership . You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment. You take responsibility for operating the software you have built . You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed. You enjoy working on complex solutions ,  building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision. User focus and pragmatism . You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. AI experience with a practical mindset : You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. You care about our community of users and contributors and are keen to be an active Grafana Community Contributor. Bonus points for: Open-source contribution or maintainership, and comfort engaging a community in the open. Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. In the United States, the compensation range for this role is $174,986 - $209,983 USD.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API, Claude.ai , Claude Code) Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT) Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise Conduct regular 1:1s, performance reviews, and career development planning for direct reports Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio Develop customer advocacy programs including case studies, testimonials, and reference architecture development Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions You may be a good fit if you have: 7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings Strong executive presence and ability to represent Anthropic with customer technical and business leaders Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs Track record of achieving team targets for expansion, retention and customer satisfaction Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Austin, in-person VP of Marketing Location: Austin, TX - In Office Department: Marketing Reports To: CRO About inKind inKind is transforming the way restaurants access growth capital and build relationships with their guests. Sitting at the intersection of hospitality, fintech, consumer technology, and loyalty, our platform helps restaurant operators grow while giving consumers a better way to discover, experience, and engage with restaurants. We are entering our next stage of growth, and our ambition is significant: to establish inKind as the market-leading brand in dining and become one of the most recognized and relevant consumer brands in hospitality. We're looking for a VP of Marketing who has experienced hyper-scale before - someone who understands what it takes to take a rapidly growing company and turn it into a category-defining, nationally recognized brand. Role Summary The VP of Marketing will own the strategy, execution, and continuous optimization of inKind's marketing function across growth, brand, lifecycle, acquisition, retention, content, partnerships, and product marketing. This is a critical leadership role for the next stage of inKind's growth. We want someone who has seen and helped lead hyper-scale firsthand and understands how the marketing strategy, organization, channels, brand, technology, and operating model need to evolve as a company moves from high growth to true market leadership. Your mandate is bigger than generating leads or running campaigns. You will help turn inKind into a market-leading consumer brand, creating the awareness, affinity, customer growth, and engagement required to make inKind synonymous with discovering and experiencing great restaurants. This is not a role for someone who wants to operate purely at the strategy level. You will set the vision while remaining deeply involved in execution - understanding how channels perform, how consumers behave, where the funnel can improve, what the brand stands for, and where we should place our next bet. You will combine brand building with commercial performance, ensuring every marketing investment contributes to sustainable growth and long-term brand equity. What You'll Own Hyper-Scale Growth Build the marketing strategy required to drive inKind through its next paradigm of rapid growth. Bring firsthand experience of what changes when a business moves from growth into hyper-growth - from channels and organizational structure to processes, technology, measurement, and brand investment. Identify the growth engines capable of taking inKind from today's scale to the next order of magnitude. Build repeatable, scalable acquisition and engagement models rather than relying on isolated campaigns. Anticipate the capabilities, talent, systems, and infrastructure Marketing will need before growth creates the requirement. Balance aggressive growth with disciplined economics and sustainable customer value. Growth & Customer Acquisition Own the overall strategy for consumer growth, acquisition, activation, engagement, and retention. Build and continuously optimize a diversified acquisition strategy across paid, organic, referral, partnership, local, and emerging channels. Establish clear performance expectations across the marketing funnel and identify opportunities to improve conversion at every stage. Own key growth metrics including CAC, conversion, activation, retention, repeat behavior, frequency, and LTV. Develop scalable growth loops that leverage inKind's restaurant network, consumers, partners, and product. Test aggressively, learn quickly, and scale what works. Build a Market-Leading Brand Own the ambition of transforming inKind from a rapidly growing company into a nationally recognized, market-leading consumer brand. Define and evolve the inKind brand strategy, positioning, voice, and creative direction. Establish a clear point of view on what inKind should stand for in the minds of consumers. Build awareness, consideration, preference, and affinity at scale. Develop breakthrough campaigns and brand moments capable of expanding inKind beyond its existing audience. Build a brand that consumers actively recognize, trust, talk about, and want to engage with. Ensure brand investment and growth marketing work together rather than operating as separate disciplines. Identify opportunities for inKind to define and lead its category. Establish consistent and distinctive brand experiences across product, digital, social, restaurant, partnership, experiential, and corporate touchpoints. Lifecycle, CRM & Retention Own lifecycle marketing across the complete customer journey. Develop sophisticated segmentation and personalization strategies based on customer behavior and data. Improve onboarding, activation, engagement, frequency, reactivation, and retention. Drive continuous experimentation across messaging, offers, timing, channels, and customer segments. Partner with Product and Data to identify behavioral signals and turn them into actionable marketing programs. Ensure lifecycle marketing becomes a meaningful driver of customer LTV and sustainable growth. Optimization & Analytics Build a marketing organization where data drives decisions. Establish clear dashboards and KPIs across channels, campaigns, customer segments, brand health, and the overall marketing funnel. Regularly analyze performance and identify where resources should be increased, reduced, or redirected. Develop a rigorous testing framework across creative, audience, channel, offer, landing page, and customer experience. Understand not simply what happened, but why it happened and what we should do next. Translate marketing performance and consumer behavior into clear recommendations for Executive Leadership. Create the measurement frameworks necessary to understand both short-term performance marketing and long-term brand impact. Product & Partner Marketing Partner closely with Product to ensure customer insights influence the product roadmap and go-to-market strategy. Develop positioning and go-to-market plans for new products, capabilities, markets, and strategic partnerships. Create programs that simultaneously drive value for consumers, restaurant partners, and inKind . Ensure major launches have clear audiences, messaging, distribution strategies, and measurable success criteria. Identify opportunities where product capabilities themselves can become powerful acquisition, engagement, and brand-building mechanisms. Marketing Leadership & Execution Set the overall marketing strategy while remaining close to the work. Build, lead, coach, and scale a high-performing marketing organization capable of operating in a hyper-growth environment. Determine what the marketing organization needs to look like at 2x, 5x, and 10x today's scale. Establish clear ownership, priorities, goals, and accountability across the team. Evaluate the existing marketing organization, capabilities, agencies, technology, processes, and investment strategy and determine what needs to evolve. Manage marketing investment with a strong focus on incremental impact, scalability, and ROI. Move comfortably between executive-level strategy and detailed campaign, creative, channel, or performance discussions. Create a culture of experimentation, urgency, creativity, accountability, and continuous improvement. Who You Are You've seen hyper-scale: You have operated inside a company during a period of exceptional growth and understand what needs to change as the organization scales. You've built brands, not just campaigns: You understand how a growing company becomes a recognizable, differentiated, market-leading brand. Strategic and hands-on: You can build a multi-year marketing strategy and dive into campaign performance the same day. Commercially minded: You think about marketing through the lens of revenue, growth, customer behavior, market share, and enterprise value. Brand + Growth: You believe exceptional brand building and measurable performance should reinforce each other. Data-driven: You're comfortable interrogating dashboards, funnels, cohorts, CAC, LTV, retention, conversion, and channel performance. Customer obsessed: You have a deep curiosity about why consumers behave the way they do and what creates genuine brand affinity. Highly experimental: You naturally think in hypotheses, tests, results, and iteration. Builder mentality: You're energized by building the organization and capabilities required for the next stage rather than simply managing what already exists. High agency: When you identify an opportunity or problem, you take ownership and move quickly. Qualifications 10+ years of progressive marketing experience, including significant senior leadership responsibility. Firsthand experience operating through hyper-growth or hyper-scale, ideally within a business that achieved significant national consumer adoption. Demonstrated experience helping transform a growing company into a market-leading or category-defining brand. Experience within a high-growth consumer, marketplace, fintech, hospitality, loyalty, e-commerce, or technology business. Demonstrated success scaling consumer acquisition and retention. Strong experience across growth marketing, brand, lifecycle/CRM, customer segmentation, and performance optimization. Proven ability to build and scale high-performing marketing organizations. Strong analytical capabilities and experience using customer and performance data to drive decisions. Experience managing significant marketing investments and evaluating channel-level ROI. Strong executive communication and cross-functional leadership skills. What Success Looks Like Within your first year, you will have: Established a clear strategy for taking inKind from high growth toward true market leadership. Significantly increased awareness and consideration of the inKind brand. Created a clear and differentiated position for inKind within the market. Built scalable acquisition engines capable of supporting the company's next stage of growth. Improved customer acquisition efficiency and funnel conversion. Increased customer activation, engagement, frequency, retention, and LTV. Strengthened lifecycle, personalization, and customer segmentation capabilities. Established clear marketing and brand dashboards, experimentation frameworks, and performance accountability. Built the team, systems, processes, and capabilities required to support hyper-scale. Created stronger integration between Marketing, Product, Data, and commercial teams. Put inKind firmly on the path to becoming the market-leading consumer brand in its category. Why inKind This is an opportunity to join inKind at an inflection point. The foundations have been built. The business is scaling rapidly. The opportunity now is to take that momentum and build a brand with national awareness, significant consumer relevance, and category leadership. We're looking for someone who has experienced that journey before and wants to help do it again—this time with the opportunity to shape the strategy, organization, brand, and growth engine behind it. You'll have the opportunity to build a marketing organization and brand capable of defining the next stage of inKind's growth - and ultimately help make inKind synonymous with how people discover and experience restaurants. Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

Location: Spain, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies. Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: London, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Berlin, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors. As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale. Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities. Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization. RESPONSIBILITIES: - Drive Foundation AI projects from kickoff through development to deployment and stabilization - Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics - Develop project plans consistent with business goals and requirements for algorithm performance - Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication - Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments - Bring together key stakeholders to facilitate timely and lasting decision-making - Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors. - Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner. - Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts. - Facilitate cross-functional communication across WHOOP for awareness and understanding. - Understanding of technical issues to facilitate resolution of project blockers is a plus QUALIFICATIONS: - 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems - Experience working with AI or applied ML teams - Familiarity with agile methodologies, sprint planning, backlog grooming processes - Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success - Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required - Clear, confident communicator who can bridge deeply technical teams and business stakeholders - Proven ability to influence without authority and drive alignment across diverse teams - Nice to Have: - Experience working with research teams - Background in consumer technology, platforms, or data-driven products - Experience organizing projects using Jira or similar platforms This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $$125,000-$175,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Paris, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director of Product Security and Incident Response Location: Remote US Compensation Range: $200,000.00 to $210,000.00 plus bonus and equity What You’ll Do: As a Staff CSIRT Analyst, you will be the cornerstone of Huntress’ internal security resilience. You will act as the primary internal escalation point from our SOC, ensuring we protect ourselves with the same rigor and products we use for our customers. In this role, you will strategize with leaders across multiple functions to identify work streams and own the end-to-end incident response lifecycle. You will guide teams, determine key milestones, and proactively anticipate blockers that could hinder our response capabilities. Responsibilities: Incident Response & Triage: Lead the identification, triage, and validation of security incidents through various telemetry sources, acting as the ultimate escalation point for the SOC. Strategic Preparedness: Drive organizational incident readiness by designing and executing practical response exercises (tabletops and purple teaming) to ensure first responders are prepared at all levels of our organization. Telemetry Optimization: Partner with engineering, product security, and detection engineering teams to tune existing telemetry sources to a high true-positive rate, reducing noise and increasing detection efficacy. Offensive Security Partnership: Collaborate closely with the Offensive Security team to identify visibility gaps and ensure proper coverage against modern threat actor TTPs. Partner with product security, engineering, detection engineering, and other applicable business units to close these gaps rather than treating them as a blocker. Continuous Improvement & Leadership : Lead cross-functional Post-Incident Reviews (PIRs) to extract critical lessons learned; own the lifecycle of resulting remediation tasks, driving specific tooling and process enhancements that harden organizational defenses and response against future threats. Stakeholder Communication: Develop and present comprehensive reports and "lessons learned" to stakeholders at all levels following major incidents or exercises. Documentation: Create and maintain playbooks, system configurations, and incident response standards to ensure scalability and supportability. What You Bring To The Team: Experience: 8+ years of experience in Incident Response, SOC Operations, or Digital Forensics (DFIR). Technical Expertise: Advanced knowledge of EDR/MDR platforms, log aggregation (SIEM/ELK), and cloud security environments (AWS/Azure/M365). Problem Solving: Proven ability to articulate the root cause of complex problems using first principles and translate insights into technical solutions. Strategic Thinking: Experience leading small project teams and aligning tech stacks across functions. Communication: Exceptional ability to convey complex technical incident details to both technical teams and executive leadership. Tooling: Familiarity with automation/SOAR platforms and documentation tools like Confluence, Jira, and Lucid Chart. Mindset: A proactive, forward-thinking approach to security with a passion for building "stewardship of culture" through inclusive and actionable security behaviors. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Bulgaria, Poland Design, build, and optimize enterprise-grade solutions across a Salesforce ecosystem. Own end-to-end technical delivery: from detailed solution design and scalable development to deployment, integration enhancements, and production support, while continuously improving existing functionality as business needs evolve. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers. What You’ll Do Analyze and validate business, functional, and technical requirements to define effective solution approaches Provide technical guidance and mentorship to team members, ensuring adherence to Salesforce best practices and CCC-approved design standards Design, build, and deploy high-performance, scalable solutions across the Salesforce ecosystem Collaborate with Salesforce developers, ETL teams, Business Analysts, and cross-functional partners to deliver cohesive end-to-end solutions Evaluate existing systems to identify improvement opportunities and recommend changes that align with business objectives Troubleshoot and resolve complex system issues, performing detailed root-cause analysis and driving timely resolution Assess requirements and provide recommendations on scope, development effort, and technical feasibility Research, evaluate, and introduce new tools, technologies, and best practices to continuously enhance solution quality Perform architecture, design, and code reviews to ensure maintainable and scalable implementations Participate in sprint planning, project planning, release coordination, and Agile ceremonies Provide regular updates during daily Scrum meetings and status reporting What You Bring Extensive hands-on Salesforce development experience with strong proficiency in core platform capabilities Preferred certifications: Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, and Service Cloud Deep expertise in Sales Cloud, Service Cloud, and overall platform architecture—including data modeling, security, and automation frameworks Advanced experience with Apex triggers, Apex classes, Lightning Web Components (LWC), Aura components, Visualforce, Batch Apex, Queueable Apex, Flows, and REST/SOAP integrations (JSON & XML) Strong troubleshooting skills with the ability to diagnose and resolve production issues including automation failures, Apex exceptions, and integration errors Thorough understanding of Force.com framework, governor limits, integration patterns, and Salesforce design best practices Comprehensive knowledge of Salesforce security/sharing models, custom object/field configuration, data management, workflows, validation rules, page layouts, and integration troubleshooting English Language Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Technical Advisor to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region. You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success. Responsibilities Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges. Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases. Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer. Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap. Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights. Requirements 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus. Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix). Experience in managing technical relationships with enterprise customers. Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. Advanced English. Proactive, customer-first mindset with strong ownership culture. Professional competencies Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies. Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs. Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships. Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services. Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency. What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Paris; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As our VP of Global Developer Relations, you’ll be the voice and facilitator of Mistral to the developer, scientific, and technical communities. You’ll build and scale a global DevRel strategy that fosters deep engagement, advocacy, and love for Mistral’s models and technology. Your team will build communities and educate, excite, and empower developers to adopt, innovate, and evangelize Mistral’s technology—whether they’re startups, enterprises, researchers, or open-source contributors. You’ll work closely with Product, Research, Engineering, Marketing, Communications, and more to ensure developers have the tools, resources, and inspiration they need to succeed with Mistral. What You Will Do Build a Global Developer Movement - Develop and execute a global DevRel strategy that connects Mistral and our AI platform effectively with developers, scientists, and technologists. - Create authentic, developer-first engagement—focusing on education, inspiration, and community, with great content and AI tools. - Foster a culture of advocacy where developers naturally champion Mistral in their networks, projects, and conversations. Engage and Inspire the Technical Community - Lead high-impact developer engagement initiatives, including: - Technical content (e.g., tutorials, blog posts, videos, documentation) that helps developers get started, optimize, and innovate with Mistral’s models. - Community programs (e.g., hackathons, meetups, AMAs, Discord/Slack communities) that bring together AI builders, researchers, and enthusiasts. - Evangelism & thought leadership (e.g., conference talks, podcasts, technical deep dives) that showcase Mistral’s unique value and capabilities. - Work with Product and Research teams to translate complex AI innovations into accessible, exciting, and actionable insights for developers. Enable Developer Success, particularly for self-service adoption - Build scalable enablement programs (e.g., onboarding guides, SDKs, APIs, sample projects) that reduce friction for developers adopting Mistral’s models. - Create feedback loops between the developer community and Mistral’s Product/Engineering teams to shape the roadmap based on real-world needs. Scale a World-Class DevRel Team - Hire, mentor, and lead a global team of Developer Advocates, Engineers and Evangelists - with particular strength in Europe and San Francisco - Define metrics and KPIs to measure the impact of DevRel (e.g., developer adoption, community growth, engagement, advocacy). - Lead from the front as a fantastic representative of Mistral at events, in social, and in project communities Drive Open Source & Ecosystem Growth - Champion open-source contributions and collaborative innovation around Mistral’s models. - Partner with startups, enterprises, and academic institutions to accelerate adoption and co-innovation. - Identify and nurture key developer influencers, maintainers, and ambassadors who can amplify Mistral’s reach and impact. WHAT WE'RE LOOKING FOR - Proven leadership in Developer Relations, Developer Marketing, or Technical Evangelism for a B2B technology company, preferably in AI, cloud, and open-source. - Deep technical credibility—ability to engage with developers, scientists, and engineers on their terms (e.g., code, research, architecture). - Passion for community building—a track record of growing and nurturing technical communities (e.g., open-source projects, developer forums, hackathons). - Strong storytelling and communication skills—ability to simplify complex concepts and inspire developers through content, talks, and interactions. - Strategic and operational excellence—ability to scale DevRel globally while maintaining a hands-on, authentic approach. - Collaborative mindset—ability to work across Product, Engineering, Marketing, and Sales to align DevRel with Mistral’s broader goals. Bonus Points If You Have - Experience in AI, machine learning, or large language models (LLMs). - Personally contributed meaningfully to open source projects and communities. - Led global DevRel teams in high-growth, competitive markets. - Personal brand or following in the developer or AI community Experience launching and scaling developer-focused products or tools. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Tokyo Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Adoption of AI is moving rapidly from pilots to production. Enterprises across APAC are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we’re committed to transforming the Japan enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for the Japan Enterprise Market, you’ll be at the heart of our mission to empower businesses across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You’ll work closely with leading enterprises, system integrators, and technology partners to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of Japanese businesses. Japan is a key strategic market for Cohere, and your work will directly contribute to our success in this region. You’ll have the opportunity to shape partnerships that drive digital transformation, foster innovation, and position Cohere as a leader in the Japan AI ecosystem. If you’re a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world’s most dynamic markets, this role is your chance to shape the future of AI in Japan. As our Partner Development Manager - Japan, you will own the success of our partner relationships in Japan. Key responsibilities include: Partner Strategy & Execution - Define and execute Cohere’s partner-go-to-market plan for the Japan Enterprise Market, aligning with regional business objectives. - Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, and cloud providers. - Develop relationships with key stakeholders across the partner ecosystem to ensure success of the partnership. Partner Onboarding & Enablement - Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere’s solutions effectively. - Collaborate with enablement to scale partner enablement in Japan through sales and technical workshops, empowering them to deliver value to enterprise customers. Pipeline Generation & Co-Selling - Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere’s capabilities with enterprise mission needs and procurement cycles. - Collaborate with partners to identify and pursue high-value opportunities across key Japan segments Business Planning & Performance Tracking - Ensure partners are aligned with Cohere’s strategic goals and performance metrics. - Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets. Partner Advocacy & Feedback - Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams - Work with Cohere's Public Policy teams to navigate Japanese government AI policies to advise partners on risk management and responsible AI best practices. Thought Leadership & Evangelism - Evangelize Cohere’s vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for the Japanese market. - Build thought leadership through briefings, speaking engagements, and collaborative initiatives. Why You’ll Love This Role This is a high-impact role where you’ll shape the future of AI partnerships in Japan. You’ll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption. If you’re passionate about building strategic alliances, driving innovation, and making a difference in one of the world’s most dynamic markets, this is the role for you. What We’re Looking For - Native-level Japanese and business-level English fluency - 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution - Deep understanding of the Japanese enterprise market and key industry verticals. - Strong relationship-building and negotiation skills, with a track record of driving partner success. - Ability to navigate complex regulatory and compliance landscapes, including AI ethics and government policies. - Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) - Experience working with major system integrators, global consultancies, and hyperscalers including joint GTM and co-sell motions. Existing relationship with Fujitsu preferred. - Excellent communication and presentation skills, with the ability to evangelize Cohere’s vision to partners and industry stakeholders. - Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: EMEA; Romania; Bulgaria; Kenya; Portugal; United Kingdom; Spain; Brazil; South Africa; Argentina; Armenia Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3. Oyster’s Data Engineering team is building the foundational AI platform layer that will enable teams across Oyster to develop, deploy, and operate secure, production-grade AI capabilities. As a Senior Data Engineer focused on AI Platform, you’ll work at the intersection of data engineering, platform engineering, and applied AI. You’ll build the data pipelines, services, integrations, and reusable platform capabilities that power AI use cases across Oyster. You’ll leverage Oyster’s existing AWS and Snowflake data platform to make enterprise data accessible, reliable, secure, and useful for AI, supporting capabilities such as LLMs, RAG, embeddings, vector search, AI agents, tool calling, and AI workflows. This is not a traditional data engineering role focused primarily on analytics pipelines or reporting. You’ll help define and build the data and platform foundations that let AI systems move from experimentation to reliable production, working closely with Engineering, Product, IT, and other teams across Oyster. Key Responsibilities - Design and build data pipelines and platform capabilities that support AI applications, knowledge systems, and AI workflows. - Build and maintain data and knowledge pipelines for ingestion, transformation, chunking, embeddings, retrieval, vector search, metadata, and knowledge management. - Develop secure, reusable ways for AI systems to access enterprise data and systems using APIs, MCP, tool calling, and similar patterns. - Build reusable services, libraries, frameworks, and developer tooling that make it easier for engineering teams to build and productionize AI capabilities. - Apply strong data engineering practices around data modeling, data quality, lineage, access, reliability, and governance to AI-related data and systems. - Help establish patterns for AI deployment, observability, evaluation, and lifecycle management, including quality, latency, reliability, security, and cost. - Partner with engineers and stakeholders to take AI use cases from prototype to production, ensuring the underlying data and infrastructure are scalable and maintainable. - Ensure AI platform capabilities meet Oyster’s security, privacy, access control, and data governance requirements. - Evaluate emerging AI and data technologies and determine where they can create meaningful value for Oyster. Core Requirements - 5+ years of experience in data engineering, platform engineering, backend engineering, ML engineering, or a related discipline, with experience building and operating production systems. - Strong Python and SQL skills. - Strong data engineering fundamentals, including data pipelines, data modeling, data quality, orchestration, and secure data access. - Experience with Snowflake, Databricks, or comparable modern data platforms, and tools such as dbt, Airflow, or similar. - Hands-on experience building or supporting production systems using LLMs / generative AI. - Practical experience with one or more of RAG, embeddings, vector search, tool/function calling, AI agents, or enterprise knowledge systems. - Experience building data or platform capabilities that are reusable across teams, rather than only developing one-off solutions. - Experience taking systems from experimentation to reliable production, including considerations around scalability, observability, performance, and maintainability. - Solid understanding of security, authentication/authorization, privacy, and data governance, particularly in the context of enterprise data. - Strong communicator who can work across Engineering, Product, and IT to turn ambiguous AI and data problems into practical engineering solutions. Bonus - Experience with AWS Bedrock or other managed foundation-model platforms. - Hands-on experience with MCP (Model Context Protocol) or similar approaches for connecting AI systems to enterprise tools and data. - Experience with LLM evaluation, observability, monitoring, or AI quality. - Experience with LangChain, LangGraph, or similar frameworks. - Experience with vector databases or search technologies. - Experience implementing AI security, governance, or responsible AI practices. - Experience building internal developer platforms, SDKs, APIs, or reusable infrastructure for engineering teams. - Experience working across data engineering and AI/ML platform environments. YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one). - Fluent English language skills. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. We are also the stewards of our members' most sensitive data, and building privacy in by design is core engineering work for us, not an afterthought. Want to know more? Read this article https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d on our Engineering career path. 🛠️ THE STACK Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. 🤖 THE DATA FOUNDATIONS CREW - WITHIN THE TECH FOUNDATIONS AREA 🎯 MISSION - Tech Foundations - enables product crews and creates the environment to thrive, combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless. - Data Foundations - is one of its crews. Its mission: be the enabling and platform team for data lifecycle and privacy engineering across Alan: retention, deletion, anonymization, and pseudonymization, by design. It builds and runs the GDPR Orchestrator (the platform's current embodiment) and equips each area to own its own data rules on top of it. The team also handles data shared with third parties and partners, with Legal and Security on requirements, including authority-facing work (e.g. CNIL). 🔭 SCOPE 1. Own and evolve the privacy platform (build & run): its core engine, its safety mechanisms (preview/dry-run, audit trail), and its operational health (deploys, on-call, observability). You design the contract areas build on and keep it reliable as adoption grows. 2. Build the paved road (enable, teach to fish): docs, templates, and self-serve tooling so any of our 15+ areas can plug into the platform and manage its own data rules and dependencies. You coach areas through pairing and syncs; you build the capability rather than doing the work for them. 3. Coordinate across areas (the cross-area bridge): align legal, security, data, and the data-producing areas on requirements, surface cross-area data dependencies, and resolve design trade-offs between them. You own the coordination; each area stays accountable for its own data and rules. 4. Push the foundations forward: drive open platform design questions to a conclusion and grow the platform's capabilities as Alan's data, products, and footprint expand. 👀 FOCUS FOR 2026 - Own the platform: become the long-term owner of the GDPR Orchestrator and shape the roadmap for how Alan manages data lifecycle at scale. - Raise the bar on the platform: invest in its safety, observability, and developer experience so areas build on it with confidence. - Lay the paved road: ship the docs, templates, and tooling that let areas self-serve, then move ownership of data rules to the areas that produce the data. - Scale the surface: grow the platform's reach across data stores and third-party systems as Alan expands into new countries. ⭐ IS IT YOU WE'RE LOOKING FOR? EXPERIENCE WE VALUE - Senior-level experience (typically 8+ years) in backend or platform software engineering, or equivalent, with deep production ownership (API and contract design, data modeling, running what you ship). - You've built and operated platforms, libraries, or services that other engineers depend on, and you care about the contract you expose to them. - You're comfortable operating across many teams and influencing without authoritarianism: getting legal, security, data, and product crews who don't report to you aligned on a plan, and driving it to completion. - You bring pragmatism under constraint: you ship sound, safe solutions and improve them over time, rather than waiting for perfect. - Strong plus: prior privacy, GDPR, or data-governance exposure, and experience working in an enabling or platform-team operating model. - Explicitly not required: deep legal expertise. Legal and security partner with this role; they don't get replaced by it. MINDSET WE VALUE - You treat platform engineering as product work: engineers and members are your customers, and doing the right thing with their data should feel effortless. - You're hands-on: writing code is the bulk of the job (Python, TypeScript). You ship what you write to production yourself, then operate it: rollouts, alerting, on-call, incident response. - You design and communicate: you're as comfortable writing a framing doc, drawing a dependency map, and aligning several areas on a design decision as you are writing the code. - You're an enabler: you measure your impact by how fast areas run their own data rules without ever consulting you. The harder you've worked, the less they have to engage you. - You build reusable patterns: guardrails, libraries, and safe-by-default abstractions that keep data handling correct and safe by design at scale. - You're fluent in English (French is not required). For this opportunity, we are aiming to hire above the E level range https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. 🌍 HOW WE WORK - Location: You must be legally eligible to work in France, Belgium, or Spain. - Remote work: We offer remote work flexibility, but we value in-person collaboration. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Commercial Director to lead the next phase of OKX's growth in the Australian market. This is a critical leadership role responsible for building and executing our commercial strategy to increase market presence, market share, trading volumes and revenue in Australia . You will own the commercial growth agenda end-to-end - identifying where and how we win, translating market and customer insights into actionable strategies, developing new growth channels and strategic partnerships, and leading go-to-market initiatives that accelerate customer acquisition, engagement and trading activity. As part of a global exchange operating in a fast-evolving industry, you will also play an important role in connecting our global capabilities with the needs and opportunities of the Australian market. You will work closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to ensure our commercial priorities translate into strong execution. This is a builder role . We are looking for someone who can operate strategically while remaining execution-oriented - someone comfortable creating the commercial playbook, opening doors, testing new growth opportunities and building the capabilities and team required to scale them. What You’ll Be Doing Own the Australian Commercial Strategy Develop and execute the commercial strategy and roadmap for Australia, with clear accountability for market share, active customers, trading volume, revenue and brand recognition . Identify the highest-impact growth opportunities across customer segments, products, channels and partnerships. Provide strong local market and customer insights. Establish clear commercial priorities, KPIs and operating rhythms, continuously reviewing performance and reallocating resources toward the highest-impact opportunities. Build the Growth Engine Develop and execute strategies to accelerate customer acquisition, activation, engagement, retention and trading activity. Identify opportunities to strengthen OKX's positioning and competitive differences in Australia. Build scalable commercial models and growth channels rather than relying solely on short-term campaigns or individual relationships. Work closely with Marketing, Product and Growth teams to improve customer journeys, propositions and conversion across the funnel. Lead Go-to-Market Strategy & Execution Own the commercial GTM strategy for major products, services and market initiatives in Australia. Develop compelling local value propositions and determine the right customer segments, channels, partnerships and activation strategies. Work cross-functionally with Product, Marketing, Compliance, Operations and Customer Support to translate GTM strategies into executable plans. Develop Strategic Partnerships & Distribution Identify, evaluate and structure strategic partnerships that can materially accelerate OKX's growth and market presence in Australia. Explore new distribution channels and ecosystem opportunities that extend OKX's reach beyond traditional crypto acquisition channels. Navigate a Global and Regulated Environment Partner closely with Compliance, Legal and Risk teams to ensure commercial strategies and market initiatives are developed within applicable regulatory requirements. What We Look For In You 10+ years of experience across commercial strategy, business development, growth, partnerships or related roles, with meaningful leadership responsibility. Strong track record of building or materially scaling a business, market or commercial function, ideally within crypto, fintech, trading, brokerage, financial services or another highly competitive digital and regulated business. Demonstrated ability to drive measurable commercial outcomes including market share, active customers, trading volume, revenue and brand recognition . Strong understanding of the Australian market, with the ability to identify local customer behaviours, competitive dynamics and growth opportunities. Strong commercial judgement with the ability to move between strategy and hands-on execution. Proven experience developing GTM strategies and translating them into successful market execution. Demonstrated ability to originate, structure and negotiate strategic partnerships and commercial arrangements. Strong analytical capabilities and comfort using data to diagnose performance, prioritise opportunities and make commercial decisions. Excellent communication, negotiation and stakeholder-management skills, including the ability to influence senior stakeholders in a global matrix organisation. Comfortable operating in an entrepreneurial, fast-moving environment where priorities evolve quickly and leaders are expected to build rather than simply manage. Genuine interest in blockchain technology, digital assets and the evolution of financial markets. Nice-To-Haves Experience at a crypto exchange or platform. Strong understanding of crypto trading products, customer segments and market structure. Experience in trading, brokerage, derivatives, fintech or other transaction-driven businesses where commercial success is measured through customer trading activity and AUM. Existing relationships across Australia's crypto, fintech, institutional, payments or broader financial-services ecosystem. Experience working across global and cross-cultural teams, particularly within an international technology or financial-services organisation. Familiarity with Australia's regulatory environment for digital assets and financial services. Degree in Business, Finance, Economics or a related discipline. What Success Looks Like Success in this role means building a sustainable commercial engine for OKX Australia. You will have established a clear strategy for where and how OKX wins in the Australian market, built the team and partnerships required to execute against it, strengthened our local market presence, and created measurable improvement across market share, active customers, trading volume, revenue and brand recognition. You will have created a sustainable, commercial operating model that combines the scale and capabilities of a global exchange with strong local market execution. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .