Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
We’re looking for a
Staff Engineer
to lead the design and development of central components within Aidoc’s R&D.
You’ll combine hands-on development with architectural leadership - solving complex engineering challenges, guiding your team through design decisions, and ensuring our systems are robust, scalable, and maintainable.
You’ll collaborate with other senior engineers, tech leads, and product partners to define technical direction, drive innovation, and improve engineering practices across the teams and groups.
This is a role for someone who thrives on building well-designed systems, driving technical excellence within the team and mentoring peers.
Responsibilities
Lead the design and implementation of scalable and reliable backend services.
Drive architectural discussions and make key technical decisions within your domain.
Collaborate with cross-functional teams to translate business and product goals into technical solutions.
Deliver high-quality, maintainable, and testable code while ensuring best practices for security, performance, and reliability.
Mentor and support engineers through design reviews, code reviews, and knowledge sharing.
Continuously improve development processes, observability, and deployment pipelines.
Contribute to the evolution of the platform’s architecture as the company and product scale.
Requirements
10+ years of hands-on experience designing and developing complex, production-grade systems.
Proven track record in architecting and leading large-scale software projects.
Deep understanding of system design, distributed systems, and software architecture patterns.
Strong coding skills in one or more modern backend languages (e.g., Python, Go, Node.js, Java, C#).
Experience with cloud environments (AWS or equivalent), containerized deployments, and infrastructure as code (e.g., Docker, Kubernetes, Terraform).
Experience designing and scaling event-driven architectures and data-intensive systems.
Excellent communication and influencing skills - able to align multiple teams toward a shared technical vision.
A proactive mindset, strong sense of ownership, and passion for solving complex engineering problems.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: APJ
About the Role
ClickHouse is launching a strategic Postgres initiative to extend our developer-first cloud platform, so teams can easily integrate Postgres with ClickHouse and power end-to-end data workflows.
We’re looking for a Senior Software Engineer to join the team building this platform. You’ll work across a range of areas — from control plane services and automation to operational tooling and developer experience. This is a flexible, full-stack systems role for an engineer who thrives in environments where boundaries are fluid, problems are complex, and impact is tangible.
WHAT YOU’LL DO
- Design and build backend services that orchestrate and manage database clusters in ClickHouse Cloud.
- Extend our platform control plane — written in Ruby, Go, and TypeScript — to support new Postgres capabilities.
- Contribute to PostgreSQL extensions and data plane agents, written in C, C++ or Rust
- Contribute to automation and tooling that simplify cluster provisioning, scaling, and lifecycle management.
- Collaborate with infrastructure, SRE, and product teams to ensure operational excellence, performance, and reliability.
- Develop APIs and integrations that expose new Postgres functionality to customers and internal systems.
- Improve observability, deployment safety, and debugging workflows for database services.
- Participate in design discussions, code reviews, and on-call rotations, contributing to the overall reliability and velocity of the team.
- Operate with autonomy — identifying opportunities, driving execution, and delivering meaningful impact.
ABOUT YOU
- Experience: 6+ years in software engineering, ideally with experience building or operating database or cloud platform systems.
- Postgres Expertise: Deep understanding of Postgres — configuration, extensions, operations, and performance tuning.
- Technical Skills:
- Strong programming experience in one or several of Ruby, Go, Rust, C or Python (and willingness to work across languages).
- Familiarity with cloud infrastructure, APIs, and automation tools (Terraform, Kubernetes, CI/CD).
- Understanding of distributed systems, data replication, and service orchestration patterns.
- Mindset: Pragmatic, detail-oriented, and comfortable with both greenfield development and operational ownership.
- Flexibility: Happy to contribute where needed — from backend APIs and platform automation to Postgres internals and debugging.
- Collaboration: Strong communicator who works effectively across teams in a fast-paced, cross-functional environment.
- Ownership: You operate with a founder’s mindset — take initiative, move quickly, and care deeply about outcomes.
WHY JOIN US
- Be part of a strategic new offering that expands the scope and impact of ClickHouse Cloud.
- Work with cutting-edge database and infrastructure technologies at scale.
- Operate with high autonomy in a small, focused team that values deep expertise and collaboration.
- Shape foundational systems for reliability, automation, and developer experience in managed database.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: APJ
About the Role
ClickHouse is launching a strategic Postgres initiative to extend our developer-first cloud platform, so teams can easily integrate Postgres with ClickHouse and power end-to-end data workflows.
We’re looking for a Senior Software Engineer to join the team building this platform. You’ll work across a range of areas — from control plane services and automation to operational tooling and developer experience. This is a flexible, full-stack systems role for an engineer who thrives in environments where boundaries are fluid, problems are complex, and impact is tangible.
WHAT YOU’LL DO
- Design and build backend services that orchestrate and manage database clusters in ClickHouse Cloud.
- Extend our platform control plane — written in Ruby, Go, and TypeScript — to support new Postgres capabilities.
- Contribute to PostgreSQL extensions and data plane agents, written in C, C++ or Rust
- Contribute to automation and tooling that simplify cluster provisioning, scaling, and lifecycle management.
- Collaborate with infrastructure, SRE, and product teams to ensure operational excellence, performance, and reliability.
- Develop APIs and integrations that expose new Postgres functionality to customers and internal systems.
- Improve observability, deployment safety, and debugging workflows for database services.
- Participate in design discussions, code reviews, and on-call rotations, contributing to the overall reliability and velocity of the team.
- Operate with autonomy — identifying opportunities, driving execution, and delivering meaningful impact.
ABOUT YOU
- Experience: 6+ years in software engineering, ideally with experience building or operating database or cloud platform systems.
- Postgres Expertise: Deep understanding of Postgres — configuration, extensions, operations, and performance tuning.
- Technical Skills:
- Strong programming experience in one or several of Ruby, Go, Rust, C or Python (and willingness to work across languages).
- Familiarity with cloud infrastructure, APIs, and automation tools (Terraform, Kubernetes, CI/CD).
- Understanding of distributed systems, data replication, and service orchestration patterns.
- Mindset: Pragmatic, detail-oriented, and comfortable with both greenfield development and operational ownership.
- Flexibility: Happy to contribute where needed — from backend APIs and platform automation to Postgres internals and debugging.
- Collaboration: Strong communicator who works effectively across teams in a fast-paced, cross-functional environment.
- Ownership: You operate with a founder’s mindset — take initiative, move quickly, and care deeply about outcomes.
WHY JOIN US
- Be part of a strategic new offering that expands the scope and impact of ClickHouse Cloud.
- Work with cutting-edge database and infrastructure technologies at scale.
- Operate with high autonomy in a small, focused team that values deep expertise and collaboration.
- Shape foundational systems for reliability, automation, and developer experience in managed database.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: APJ
About the Role
ClickHouse is launching a strategic Postgres initiative to extend our developer-first cloud platform, so teams can easily integrate Postgres with ClickHouse and power end-to-end data workflows.
We’re looking for a Senior Software Engineer to join the team building this platform. You’ll work across a range of areas — from control plane services and automation to operational tooling and developer experience. This is a flexible, full-stack systems role for an engineer who thrives in environments where boundaries are fluid, problems are complex, and impact is tangible.
WHAT YOU’LL DO
- Design and build backend services that orchestrate and manage database clusters in ClickHouse Cloud.
- Extend our platform control plane — written in Ruby, Go, and TypeScript — to support new Postgres capabilities.
- Contribute to PostgreSQL extensions and data plane agents, written in C, C++ or Rust
- Contribute to automation and tooling that simplify cluster provisioning, scaling, and lifecycle management.
- Collaborate with infrastructure, SRE, and product teams to ensure operational excellence, performance, and reliability.
- Develop APIs and integrations that expose new Postgres functionality to customers and internal systems.
- Improve observability, deployment safety, and debugging workflows for database services.
- Participate in design discussions, code reviews, and on-call rotations, contributing to the overall reliability and velocity of the team.
- Operate with autonomy — identifying opportunities, driving execution, and delivering meaningful impact.
ABOUT YOU
- Experience: 6+ years in software engineering, ideally with experience building or operating database or cloud platform systems.
- Postgres Expertise: Deep understanding of Postgres — configuration, extensions, operations, and performance tuning.
- Technical Skills:
- Strong programming experience in one or several of Ruby, Go, Rust, C or Python (and willingness to work across languages).
- Familiarity with cloud infrastructure, APIs, and automation tools (Terraform, Kubernetes, CI/CD).
- Understanding of distributed systems, data replication, and service orchestration patterns.
- Mindset: Pragmatic, detail-oriented, and comfortable with both greenfield development and operational ownership.
- Flexibility: Happy to contribute where needed — from backend APIs and platform automation to Postgres internals and debugging.
- Collaboration: Strong communicator who works effectively across teams in a fast-paced, cross-functional environment.
- Ownership: You operate with a founder’s mindset — take initiative, move quickly, and care deeply about outcomes.
WHY JOIN US
- Be part of a strategic new offering that expands the scope and impact of ClickHouse Cloud.
- Work with cutting-edge database and infrastructure technologies at scale.
- Operate with high autonomy in a small, focused team that values deep expertise and collaboration.
- Shape foundational systems for reliability, automation, and developer experience in managed database.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands
Workplace: Remote
ABOUT THE TEAM
The AI/ML Engineering team builds and operates ClickHouse's AI and machine learning products end-to-end. This includes the Agentic Data Stack, AI Functions, chDB, the in-Console copilot, and the AI/ML partnerships that distribute them — together with the shared components and expertise that let every other ClickHouse team ship AI in the surfaces they own. Our team is looking for highly skilled and experienced software engineers to join us, who will be responsible for designing, building, and operating the products that make ClickHouse the platform of choice for agents and data scientists.
WHAT YOU WILL DO
- Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform.
- API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services.
- Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools.
- Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation.
- Oncall: Participate in the daytime oncall rotation along with the rest of the team.
- Developer Experience: Design and implement developer tools, SDKs, and documentation that enable users to leverage ClickHouse’s AI/ML capabilities.
WHAT YOU WILL BRING ALONG
- 5+ years of software engineering experience in production environments
- Exposure to working directly with AI/ML technologies
- Backend development experience in TypeScript or Python, with a focus on API design and service architecture
- A high level of ownership and can drive features from concept to production with minimal supervision
- Ability to thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
Nice to have
- Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases
- Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
#LI-Remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Germany
Workplace: Remote
ABOUT THE TEAM
The AI/ML Engineering team builds and operates ClickHouse's AI and machine learning products end-to-end. This includes the Agentic Data Stack, AI Functions, chDB, the in-Console copilot, and the AI/ML partnerships that distribute them — together with the shared components and expertise that let every other ClickHouse team ship AI in the surfaces they own. Our team is looking for highly skilled and experienced software engineers to join us, who will be responsible for designing, building, and operating the products that make ClickHouse the platform of choice for agents and data scientists.
WHAT YOU WILL DO
- Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform.
- API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services.
- Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools.
- Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation.
- Oncall: Participate in the daytime oncall rotation along with the rest of the team.
- Developer Experience: Design and implement developer tools, SDKs, and documentation that enable users to leverage ClickHouse’s AI/ML capabilities.
WHAT YOU WILL BRING ALONG
- 5+ years of software engineering experience in production environments
- Exposure to working directly with AI/ML technologies
- Backend development experience in TypeScript or Python, with a focus on API design and service architecture
- A high level of ownership and can drive features from concept to production with minimal supervision
- Ability to thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
Nice to have
- Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases
- Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Los Angeles, United States
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a Creator Retention & Relationship Manager to own the post-acquisition lifecycle of immersive
content creators across US and EU markets. This role is focused on ensuring creators successfully onboard, stay active, grow their audience, and evolve into long-term partners and advocates of the DeoVR ecosystem.
This is not just about managing relationships - it is about building a scalable creator success system that drives retention, engagement, and creator-led growth across the platform.
What You Will Do
Guide creators from onboarding to first upload, first payout, and full activation on the platform
Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints
Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health
Identify at-risk or inactive creators and run structured reactivation and win-back campaigns
Act as the primary contact for creators, especially premium and high-potential partners
Run regular 1:1s, check-ins, and structured growth reviews with creators
Design and execute co-marketing campaigns with creators across US and EU markets
Build and scale a Creator Ambassador Program and support creator-led growth initiatives
Develop and maintain an active creator community space to drive engagement and advocacy
Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams
Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience
What We Are Looking For
Relevant experience in creator economy, content platforms, social media, or digital media ecosystems
Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles
Strong analytical mindset with ability to work with retention, engagement, and growth metrics
Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments
Strong communication skills with the ability to build trust and long-term relationships with creators globally
Fluency in English (B2 and above)
Bonus Points
Experience with VR, immersive media, or 3D/video platforms
Experience building creator programs, ambassador systems, or community ecosystems
Experience working across multiple markets (US, EU, Asia)
What Success Looks Like
In 30 days:
You’ve spoken with every active premium creator. You’ve shipped the first version of the creator onboarding handbook.
In 90 days:
D30 creator retention has measurably improved. The creator community space is active and used regularly. You’ve launched your first co-marketing campaign with at least 5 creators participating in joint promotion. You’ve also resolved at least 3 key creator experience or process pain points.
In 6 months:
Creators see DeoVR as a platform that invests in them, not just a distribution channel
Premium creator count and per-creator activity are both growing
Creator-led external exposure (social mentions, referral videos, UGC) becomes a consistent acquisition channel
The DeoVR Creator Ambassador Program is live, with at least 10 core creators onboarded
Hiring Process
HR Screening (30 min)
Team Interview (30 min)
Case task (2-4 hours)
HM Interview (30 min)
CEO Interview (30 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Join us and embrace a role where your expertise meets technological innovation!
Location: PL
Workplace: remote
Overview:
SOFTSWISS is looking for a Head of Infrastructure Security to lead the Infrastructure Security team within a high-load international iGaming company operating remotely across regulated markets. We need a true, experienced, and accomplished professional who shares our culture and values.
Security Team:
SOFTSWISS Security Team takes care of iGaming services protection, data privacy, and business continuity to ensure that nothing distracts satisfied customers from using our products. We work closely with the IT team that develops and supports our services, and together we create genuinely excellent and secure iGaming products.
Purpose of the role:
You will be responsible for leading and developing the Infrastructure Security Team, defining priorities, establishing scalable security processes, and driving infrastructure security outcomes across the organization. The role combines team leadership with strong technical guidance to support security decision-making across infrastructure domains.
Key responsibilities:
Lead, coach, and develop the Infrastructure Security team, ensuring clear ownership, accountability, and strong execution
Define and drive the Infrastructure Security strategy, roadmap, standards, and operating model
Prioritize team initiatives based on security risk, business impact, engineering capacity, and regulatory requirements
Guide security across infrastructure environments, including cloud platforms, Kubernetes, endpoints, privileged access management, remote access, and vulnerability management
Build scalable processes for risk prioritization, remediation tracking, and cross-functional collaboration
Partner with Engineering, Product, Infrastructure, and Security teams to integrate security early and improve execution
Communicate infrastructure security risks, priorities, trade-offs, and progress clearly to technical teams and leadership
Required Experience:
5+ years of experience in cybersecurity, including experience leading and managing technical security teams
Strong background in Infrastructure Security, Cloud Security, or Platform Security
Experience translating security goals into clear roadmaps, priorities, ownership models, and measurable outcomes
Proven leadership skills with experience in coaching, delegation, feedback, and team development
Ability to influence stakeholders and drive change across cross-functional teams
Strong communication skills with the ability to engage both technical and non-technical audiences
Upper-Intermediate or higher English level
Nice to have:
Experience securing infrastructure in high-risk or regulated environments such as iGaming, Crypto, FinTech, or similar industries
Experience maturing a security function from reactive execution to a structured, scalable security program
Experience leading distributed or fully remote technical teams
Hands-on experience with Zero Trust models, secure remote access, AWS, OCI, and Google Workspace Security
Experience with digital asset or cryptocurrency infrastructure security
Learn more about our hiring process
here (
link
)
– what to expect, how to prepare, and what makes SOFTSWISS different
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Electronics & RF Test Team Lead
- Location: Espoo, Finland
- Department: Spacecraft Hardware
- Reports to: Qualification and System Integration Lead
- Employment type: Permanent
- Workplace model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an Electronics and RF Test Team Lead you will support the company's growth as we continue to scale our engineering department. The team supports the qualification of new satellite technologies and the validation and testing of our next-generation satellite systems. Responsibilities also include developing test jigs, constructing test setups, and preparing documentation for our production line.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Lead, manage, and mentor the Electronics and RF Test Team
- Interpret the team OKRs and delegate tasks in order to achieve the domain goals
- Lead and contribute to trade studies, design reviews, and verification and qualification documentation
- Ensure smooth and timely product delivery from concept through qualification
- Mentor and support the professional development of team members, helping them grow in their careers and take on new challenges.
- Support integration, validation, and issue resolution across internal and external teams
- Report progress, risks, and key metrics clearly to upper management and program stakeholders.
WHAT WE’RE LOOKING FOR
Must haves:
- Master degree in Electronics Engineering, Telecommunications engineering (or related field)
- Experience working with Electronics & Lab Instruments
- Hands on experience in complex machines assembly and testing
- Proven track record in team leadership or technical lead roles
- Experience with R&D projects.
- Hands on experience in complex machines assembly and testing
- You have a demonstrated track record of transitioning products from engineering prototype to serial manufacturing.
Nice to haves:
- Aerospace industry experience
- Strong understanding of space product qualification processes, including subsystems and complete satellites.
- Experience with PLM or PDM systems for configuration control
APPLICATION PROCESS
- Recruiter screening
- Hiring manager interview
- Technical task
- Technical panel interview
- Director interview
- VP Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye.
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
Location : Istanbul/Tuzla, DESBAS
Responsibilities
Manage, direct, and assign daily tasks to storekeepers and assistants who receive, store, and release goods,
Organize loading and unloading operations in the warehouse in strict compliance with Occupational Health and Safety (OHS), industrial hygiene, and fire protection regulations,
Control the allocation of material assets (MA) in the warehouse to ensure the most rational use of space, facilitating and accelerating the identification of necessary materials to prevent dispatch delays.
Oversee the receipt of material assets (MA) into the warehouse; organize verification of the number of cargo spaces, weight, volume, integrity of contents, and completeness against accompanying documents,
Ensure the efficient processing of requests for the release, picking, and completion of shipments,
Monitor packaging quality for transportation and create procurement requests for necessary packaging materials,
Participate in developing and implementing measures to optimize warehouse management and improve overall efficiency.
Prepare, record, and process income, expenditure, production, and other warehouse documents for receiving and releasing inventory,
Ensure all original documents from suppliers, contractors, and other company departments are received and processed properly,
Check that the party receiving the inventory holds all required documents in the established form,
Prepare established periodic reports, control their accuracy, and submit them to management on time,
Participate in conducting regular inventory counts (stocktaking) and preparing relevant documents.
Bear full material responsibility for ensuring the proper storage, safety, and security of all material assets, preventing damage, theft, loss, or other incidents in the warehouse.
Qualifications
Bachelor's Degree (Preferably in Logistics, Supply Chain, or related fields),
At least 1 year of work experience
in warehouse management, stock control, or senior warehouse operations,
Proficiency in warehouse programs (1C - Accounting or similar ERP systems) and MS Office applications (especially Excel),
Good command of English and Turkish (both written and spoken),
Knowledge of electronic component base (resistors, transistors, etc.),
Strong knowledge of regulatory and methodological materials on warehouse management, standard storage conditions, packaging rules, and Occupational Health and Safety (OHS) procedures,
Advanced reporting skills and experience in professional business correspondence,
Leadership, coordination, and motivation skills to effectively manage storekeepers and storekeepers' assistants,
Strong communication skills, with the ability to remain calm, professional, and solution-oriented in conflict or crisis situations,
Ability to take initiative and make independent decisions.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the open-source Postgres development platform. 10M+ developers and thousands of enterprises depend on it every day. Database, Auth, Storage, Edge Functions, Realtime and Vector Search run on one platform: the same compute, disks, network and control plane, in each region we operate.
Supabase's hardest problems live in that platform. We run millions of databases, and the count compounds each quarter. Our customers range from a developer on a free project to a regulated enterprise that routes traffic through PrivateLink https://supabase.com/docs/guides/platform/privatelink and puts us through a security review before it signs. Reliability, capacity, cost, security and the enterprise features that close deals all come back to the same primitives. We're hiring a Product Lead to own them and build the product team behind them.
ABOUT THE ROLE
You lead product for the platform under every Supabase product: compute, disks, networking, the API gateway, capacity and regions. You also own what enterprises build and buy on top of it: read replicas https://supabase.com/docs/guides/platform/read-replicas, custom domains https://supabase.com/docs/guides/platform/custom-domains, PrivateLink, Bring Your Own Cloud, and the security and compliance controls they need before they sign. You report to the Head of Product, set direction for the platform, and work alongside the leads for our other product lines. You lead the platform's product managers, including our infrastructure product lead, and you hire and develop the PMs who grow the team.
WHAT YOU'LL BE RESPONSIBLE FOR:
- You build and lead the platform product team. You decide how to split the area, hire the PMs who own the rest of it, and coach them to own their roadmaps end to end. You set the bar for their work.
- You decide what gets built, what gets deferred, and what gets cut. Each quarter you choose between enterprise unlocks that open new markets, cost and performance wins for the long tail of projects, and new capabilities that change what Supabase can run. The priorities are yours, and so is defending them.
- You own reliability and security as product surfaces. You set service levels that track what customers experience and hold teams to them. You decide which security and compliance commitments we make to enterprises, and you show customers what it takes to run millions of databases.
- You talk to customers across the full spectrum: developers running one small project, startups whose bill is mostly compute and disk, enterprise architects running a network or security review, and partners building on Supabase.
- You run the platform's planning. Your PMs write problem statements, requirements and launch metrics before engineering starts. After each launch, you check whether it moved enterprise deal velocity, project economics or platform reliability.
- You keep engineering, design and leadership aligned. The platform sits under each Supabase product, region and customer tier. You write down what's coming, why, and in what order, and you raise dependencies before they block anyone.
YOU MIGHT BE A GOOD FIT IF YOU:
- Have 8+ years of product management experience on developer tools or infrastructure, or have founded a company in this space. You can read an architecture doc and hold your own in a design discussion.
- Have built and led a team of product managers. You've hired PMs, grown them into owners of their own areas, and made the hard call when someone wasn't working out. You've led leads who run their own teams. You did it while the product grew from something you could hold in your head to a business where capacity, regions and cost set the limits.
- Have shipped cloud infrastructure as a product. You owned at least one of compute, networking, storage, or multi-region and multi-tenant systems yourself, at a cloud, infrastructure or PaaS company. You can judge the tradeoffs: instance sizing and capacity, disk and storage economics, scale-to-zero versus always-on, single-tenant versus shared, and the gap between "works in one region" and "works in twenty." Knowing how enterprises buy and security-review infrastructure (PrivateLink, BYOC, compliance, procurement) is a bonus.
- Move fast and use AI to do it. You'd rather ship something imperfect and learn from it. You hand AI the slow parts of the job (research, drafting, synthesising feedback) and spend your time on judgment calls.
- Build with what you own. You stand up a read replica, put a custom domain in front of a project, route traffic through PrivateLink and deploy onto BYOC. Your opinions come from using the product.
- Work async by default. We're fully remote. You make decisions in writing and move work forward without meetings.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
We are looking for an experienced and insightful Senior Product Analyst with a specific focus on Platform Analytics to join our Product Analytics team. In this role, you will play a key part in shaping the user experience of our platform by analyzing and interpreting usage data, monitoring feature adoption, and supporting new feature launches with data-driven insights. This is an ideal position for someone with a passion for understanding user behavior and platform dynamics, alongside experience in tracking and optimizing key metrics that influence platform success and user satisfaction.
The Platform Analytics role requires a blend of analytical, technical, and collaborative skills, working alongside a cross-functional team of Product Managers, Customer Success Managers, Operations teams, Data Engineers, SW Developers, UI/UX Designers, and AI experts. Your insights will directly influence feature development and enhance the platform's usability, performance, and scalability.
Responsibilities
As a Senior Product Analyst specializing in Platform Analytics, you will be instrumental in advancing our platform's data-driven approach by focusing on:
Analyzing platform usage patterns and deriving actionable insights to optimize user engagement and satisfaction
Supporting the development of new features by monitoring early adoption, user interactions, and performance
Partnering with Product Managers to establish and track key feature KPIs, assessing impact, and recommending enhancements
Developing dashboards and reports that provide visibility into platform health, user behavior, and key usage trends for stakeholders
Collaborating with Customer Success and Product teams to understand and address user pain points, drive improvements and reduce churn
Continuously enhancing our analytics processes and data platforms to support agile and accurate insights for platform optimization
Requirements
5+ years of experience in Analytics, Product, or Platform domains, including roles such as Product Analyst, Data Analyst, or similar
Excellent verbal and written communication skills as well as presentation skills
B.Sc or equivalent studies with extensive hands-on projects
A Master's degree - An advantage
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
Building AI that delivers value in the real world takes more than an algorithm. It requires mastering the data layers the algorithms are trained and evaluated on, including the clinical nuances they carry. We are among the few companies paving the way for methodologies and architectural patterns that don't yet exist in this field.
That's the work of the AI Data Development Group, part of Aidoc's AI organization and the data analytics core of our algorithm development process. Our data development achievements sit at the heart of improvements in our AI accuracy and scalability.
Within the group, the Data-Dev analyst team is involved at every stage, from early data exploration to confirming an algorithm is ready to scale. We analyze data to inform algorithm design decisions, define the clinical ground truth and metrics behind the algorithms, and assess performance and robustness. Our analyses shape which approaches move forward, in close partnership with algorithm developers, product teams, clinical experts, and operational stakeholders.
Responsibilities
Own dataset development initiatives, building training and evaluation datasets grounded in clinical ground truth.
Translate product and algorithmic questions into defined metrics and data-driven recommendations.
Evaluate algorithm performance and robustness, and assess readiness to scale.
Drive exploratory analyses that inform algorithm design and development decisions, as well as product ideation, grounded in a deep understanding of clinical workflows and model behavior.
Partner with algorithm developers, product, clinical experts, and operational stakeholders to enable data-informed decisions across the algorithm lifecycle.
Bring state-of-the-art AI capabilities to the team, raising the standardization, efficiency, and quality of our deliverables.
Requirements
5+ years of hands-on data analysis or research experience at a SaaS or technology company.
Extensive experience analyzing complex, large-scale datasets with Python and SQL, alongside a proactive, technical approach to applying AI tools and LLMs in analysis and research workflows.
Proven ability to turn open-ended product, algorithmic, and stakeholder questions into structured analyses, metrics, and recommendations, moving fluidly between deep research and hands-on execution.
Strong ownership and self-management, with a track record of leading projects from problem definition through execution, and prioritizing multiple projects independently.
Excellent communication skills and experience working with stakeholders across Product, R&D, and clinical teams.
B.Sc. in Engineering or Exact Sciences; M.Sc. or Ph.D. is a major advantage.
Familiarity with machine learning algorithms and AI development is a major advantage; experience with medical or clinical data is a plus.
Passion for healthcare and for the potential of AI to improve clinical outcomes.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Colombia
Our HR team plays a key role in supporting Plata’s growth by ensuring efficient, compliant, and scalable people operations. Payroll is a critical function within this area, connecting HR, Finance, and Accounting to ensure accurate employee compensation, reliable reporting, and a seamless employee experience.
As our business continues to grow, we are transforming our payroll operations to strengthen internal processes, implement robust controls, and build a sustainable model that can support our future needs.
The Payroll Team Lead is responsible for:
Managing end-to-end monthly payroll operations for 150+ employees in Colombia, ensuring accuracy, compliance, and timely payments.
Leading some transitions of payroll services ensuring business continuity, accurate data migration, and effective knowledge transfer.
Designing and implementing standardized payroll processes, validation procedures, reconciliations, and internal controls.
Ensuring compliance with Colombian labor legislation, payroll taxation, social security, statutory benefits, and collective bargaining agreements.
Managing relationships with external payroll providers and acting as the main point of contact for HR, Finance, Accounting, and other internal stakeholders.
Ensuring accurate payroll reporting, employee cost analysis, and timely delivery of financial information.
Leading process optimization, automation, and the roadmap to bring payroll operations in-house.
Supporting employees and internal teams with payroll-related inquiries and compensation matters.
Challenges that await you:
Build transparent, well-documented, and scalable payroll processes from the ground up.
Strengthen payroll governance by implementing robust controls, reconciliations, and risk prevention mechanisms.
Coordinate multiple stakeholders across HR, Finance, Accounting, and external providers, including international teams.
Lead the transformation towards an in-house payroll model defining the systems, resources, processes, and capabilities required.
Support a growing organization while maintaining high standards of accuracy, compliance, and operational efficiency.
What makes you a great fit:
5+ years of hands-on experience managing end-to-end payroll operations, with strong expertise in Colombian payroll and labor legislation.
Proven experience managing outsourced payroll providers and leading payroll operations or process transformation initiatives.
Strong knowledge of payroll taxation, social security contributions, statutory benefits, termination settlements, and collective bargaining agreements.
Experience designing payroll controls, reconciliations, reporting procedures, and payroll accounting processes.
Excellent stakeholder management and communication skills, with the ability to confidently lead meetings and explain complex payroll matters to local and international teams.
Fluent English (B2+/C1), both written and spoken.
Strong analytical skills, advanced Excel proficiency, and experience working with payroll systems and large datasets.
A proactive, detail-oriented, and ownership-driven mindset, with the ability to independently lead cross-functional projects and turn challenges into structured, actionable solutions.
Our ways of working:
Innovative Spirit: A commitment to creativity and groundbreaking solutions
Honest Feedback: valuing open, transparent communication
Supportive Team: a strong, collaborative community
Celebrating Achievements: recognizing our wins together
High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
StellarTech is building a Customer Tech Care unit - a specialised engineering squad embedded within Customer Care, whose sole purpose is to technically resolve every user issue that cannot be solved by a standard support agent. As the Lead, you will be the technical authority and organisational backbone: triaging escalated tickets, directing your team of automation engineers, coordinating with product and infrastructure engineering, and personally architecting or approving every solution shipped.
This is not a traditional support lead role. You will spend the majority of your time in systems - querying databases, reproducing bugs in staging, reading logs, designing automation flows, and evaluating LLM agents. You are the bridge between what support teams observe and what engineering teams build.
What You’ll Do:
1. Team Leadership & Unit Operations
• Own day-to-day operation: capacity planning, sprint structure, task distribution, and quality standards.
• Mentor and grow automation engineers; define code and architecture review processes.
• Establish and track unit KPIs: ticket deflection rate, automation coverage ratio, recurrence prevention.
• Report unit performance to management; propose headcount and tooling investments backed by data.
2. Escalation Triage & Technical Investigation
• Serve as the primary technical intake point for all escalated issues: reproduce problems, isolate root causes, scope resolution paths.
• Access production/staging systems, internal dashboards, and databases (SQL/NoSQL) to investigate issues directly.
• Analyse logs, event streams, payment records, subscription states, and user journey data.
• Own the diagnostic protocol and ensure team members follow structured investigation runbooks.
3. Automation Solution Architecture
• Design and oversee automation solutions that resolve recurring issue categories without human intervention.
• Architect multi-step pipelines spanning Zendesk triggers, internal API calls, and database state changes.
• Define the solution taxonomy (macro vs. API vs. LLM agent vs. DB script) and enforce it across the team.
• Approve all automation flows before production deployment; enforce rollback and monitoring standards.
4. LLM & AI Agent Delivery
• Lead design and deployment of LLM-based agents capable of diagnosing and resolving issues autonomously.
• Define agent architecture for context injection: user profile, subscription state, events, ticket history from DB.
• Oversee training loop quality: curate high-quality resolved tickets to improve agent accuracy.
• Evaluate agent performance quantitatively; own escalation decisions vs. further automation.
5. Engineering–Support Interface
• Act as authoritative translator between support teams (who observe symptoms) and engineering teams (who own systems).
• Maintain a shared escalation taxonomy and SLA matrix agreed with both Support Director and Engineering leads.
• Own the feedback loop: unit diagnostic output becomes the engineering bug report that ships a fix.
• Coordinate with Product, Backend Engineering, and Data teams to secure required system access and API endpoints.
6. Documentation & Knowledge Management
• Maintain a live runbook library: automation flows, escalation paths, investigation procedures.
• Ensure every automation has a documented failure mode and rollback path.
• Create onboarding materials for new automation engineers.
What We’re Looking For:
• 5+ years in automation engineering, technical support engineering, or platform engineering - with 1–2 years in a team lead or tech lead capacity.
• Demonstrated ability to investigate production issues via direct system access: logs, SQL/NoSQL databases, API responses, event streams.
• Hands-on experience building LLM-based agents or AI-driven automation (OpenAI API, function calling, embeddings, or equivalent).
• Strong Python skills; production-quality scripts for automation, data remediation, and API orchestration.
• Experience designing Zendesk automation pipelines (triggers, automations, ZAF apps) or equivalent support platforms.
• Event-driven architecture and API integration patterns (REST, webhooks, async queues).
• Track record owning support metrics: deflection rate, FCR, CSAT, time-to-resolution.
Nice to have:
• Low-code/no-code orchestration tools (n8n, Zapier, Make, Rivet) in hybrid architectures.
• B2C or subscription-based product background with high user volume and complex billing/access state.
• CI/CD pipelines and production-level monitoring for automation systems.
• Data engineering concepts: pipeline design, idempotency, retry logic, dead-letter queues.
• RAG architectures, vector databases, or knowledge-base-augmented LLM agents.
• Experience in a regulated environment (GDPR, PCI-DSS, SOC 2).
Why You'll Love Working With Us:
Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
We are global remote
Health: company-provided medical expense compensation.
AI solutions: АІ subscription and other tools.
Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
Collaborative Culture: Work alongside passionate professionals who are as driven as you are.
Interview Stages:
HR Screen/Introduction
Technical Interview
Technical Assignment
Final Interview
Location: Sofia, Bulgaria
Freedom24, the European division of Freedom Holding Corp., is looking for ambitious graduates and early-career professionals to join our team in Sofia, Bulgaria as a Junior Relationship Manager.
This is a great opportunity for recent graduates, final-year students, and candidates with little or no previous work experience who are looking to take their first steps in the financial industry. If you are motivated, confident in communicating with people, and eager to learn, we would be happy to hear from you — previous experience in a similar role is not required.
You will become part of an international team and have the opportunity to develop your skills, gain hands-on experience, and build a career in a fast-growing company operating across European markets.
Please note that this is a full-time, office-based position in Sofia.
Responsibilities
Work with the existing client base;
Reactivate and engage clients while developing long-term client relationships;
Communicate with clients via phone calls and messaging platforms;
Handle a high volume of outbound calls;
Consult clients on the company’s products and services;
Maintain a high level of customer service;
Update and maintain client information in the CRM system.
Requirements
Recent university graduates or final-year students (Degree in Economics, Finance, Philology, or a related field, or currently in the final stage of obtaining a diploma);
Fluent English and Bulgarian language skills (Additional European languages will be considered an advantage, including: French, German, Spanish, Polish, and others);
Previous experience in sales, call centers, banking, insurance, financial services, or other client-facing roles will be considered a plus;
Excellent communication and interpersonal skills;
Ability to work in a dynamic environment and effectively communicate with a large number of clients;
Results-driven mindset and willingness to grow within an international company.
Benefits
Professional financial education from day one — access to structured corporate training covering financial markets, investment products, and different asset classes;
In-depth knowledge of investment instruments — learn how stocks, bonds, ETFs, options, and other financial instruments work;
Introduction to investment analysis — explore the fundamentals of technical and fundamental analysis, learn how to evaluate investment opportunities, and understand market trends;
Professional and career growth opportunities — your results, initiative, and professional development can open opportunities to progress to more senior positions;
Fixed salary + monthly performance bonus.
International working environment — become part of a multicultural team working across European markets;
Service agreement with Cyprus.
Location: Athens, Greece
Freedom24 is the European division of Freedom Holding Corp., an international investment group providing clients with access to global financial markets. The company is rapidly expanding across Europe and brings together an international team of professionals in investments, client relations, and financial technologies.
As part of our team expansion, we are looking for a Junior Relationship Manager to work with European markets.
We are seeking motivated, communicative, and ambitious individuals who are eager to build a career in the international financial industry.
Responsibilities
Work with the existing client base;
Reactivate and engage clients while developing long-term client relationships;
Communicate with clients via phone calls and messaging platforms;
Handle a high volume of outbound calls;
Consult clients on the company’s products and services;
Maintain a high level of customer service;
Update and maintain client information in the CRM system.
Requirements
Recent university graduates or final-year students (Degree in Economics, Finance, Philology, or a related field, or currently in the final stage of obtaining a diploma);
Fluent English and Greek language skills (Additional European languages will be considered an advantage, including: French, German, Spanish, Polish, and others);
Previous experience in sales, call centers, banking, insurance, financial services, or other client-facing roles will be considered a plus;
Excellent communication and interpersonal skills;
Ability to work in a dynamic environment and effectively communicate with a large number of clients;
Results-driven mindset and willingness to grow within an international company.
Benefits
Opportunity to start a career in an international financial company;
Training and support during the onboarding period;
Professional and career growth opportunities;
Competitive compensation package: fixed salary + performance-based bonus;
Service agreement with Cyprus.
Location: Namibia; Mauritius; Egypt
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
Role
The Senior Regional BD Executive supports the execution of the Africa Region's clients and markets activity under the direction of the Africa BD Lead and Africa COO. The role delivers firm-wide campaigns across the region and contributes to branding, internal and external communications, event organisation and thought leadership projects.
Responsibilities
Regional plan: Support delivery of the regional clients and markets plan, executing agreed initiatives and tracking progress against them.
Sectors and key clients: Assist with the regional rollout of firm-wide sector and key client programs.
Brand awareness: Help increase internal and external brand awareness of Dentons Africa through consistent regional marketing activity and firm-wide campaigns.
Regional collateral: Develop and maintain regional collateral, including the Africa brochure, web pages and leadership bios, keeping content current and accurate.
Business Development Events and Partner Meetings: Support preparation and delivery of Africa Region Meetings and Conventions, including agenda materials, logistics and speaker coordination.
Digital and brand: Coordinate regional updates across the region's and Global social media platforms.
Directory and awards: Assist with annual directory and awards submissions, most notably Chambers Africa-wide and the African Legal Awards.
Pitches and proposals: Support coordination of pan-African pitches and proposals, including gathering input from referral firms.
Coordination: Liaise with country BD leads to gather inputs and coordinate on regional and global campaigns.
Relationships: Build and maintain trusted relationships with colleagues across the region
Requirements
4–5 years' relevant experience in business development, marketing or communications, ideally within professional services or a legal environment.
Strong written and organisational skills; experience coordinating across multiple offices or jurisdictions.
Strong administration background
Excellent proficiency in English; French is a considerable advantage.
A passion for providing data driven insight
Enthusiastic about adding rigour and precision to processes, detail oriented, solution focused
Genuine, transparent, methodical approach with strong focus on accuracy, efficiency, defining and adhering to procedure
A team player who is engaged, approachable and accessible, provides reliable and responsive service, meets deadlines
Solutions orientated with strong problem-solving and analytical skills; can identify and explain a problem and suggest practical solutions
Ability to work under pressure and manage conflicting demands, to respond to ad hoc requests alongside critical or time-bound deliverables
Self-motivated and resilient in a dynamic work environment with the ability to work proactively without daily supervision
Professional services firm experience is an asset
Benefits
Remuneration and benefits package will reflect the successful candidates experience and country where hired.
Equal Opportunities
Dentons is committed to providing equal opportunities for all. If, as a result of a disability, you believe that there are aspects of the recruitment process or job that you would find more difficult than a non-disabled person, please tell us as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
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