Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.
Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you!
What will I be doing?
Product Engineers in the AI Group
Build the systems that power Fin's flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.
Work alongside our ML Scientists bring proof-of-concept code to production; ensuring it’s robust and scalable for real-world use.
Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers..
Contribute to all phases of software development including ideation, prototyping, and implementation and testing.
Play an active role in the hiring, mentoring, and career development of other engineers.
Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Fin.
Profile we’re looking for
These are meant to be indicative, not hard requirements.
10+ years of experience shipping high-quality products.
No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team.
You can demonstrate significant impact in the work that you have done.
You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development.
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here!
Strong willingness to fight for good outcomes
Bias towards progress over perfection
BSc in Computer Science, Maths or Statistics or related discipline
Bonus skills & attributes
Previous experience in data analytics, or statistical role
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Yerevan, Armenia
Description
Digitain is looking for Data Protection Officer (DPO) to join its Legal Directorate.
In this role, you will play a key part in ensuring that Digitain’s data processing activities and privacy practices comply with the highest legal, regulatory, and ethical standards.
You will support the company in maintaining robust data protection measures across all jurisdictions where Digitain operates.
Responsibilities
Monitor, review, and advise on Digitain’s data protection policies, practices, and procedures
Provide guidance on compliance with data protection laws and regulations, including GDPR and other applicable legislation
Advise management and internal teams on data privacy risks, mitigation strategies, and recommended actions
Ensure proper handling of data subject requests, including access, correction, and deletion requests
Perform legal research and analysis on international, regional, and local data protection laws
Collaborate with internal departments to facilitate lawful cross-border data transfers
Maintain records, documentation, and reporting in line with internal policies and legal requirements
Undertake other tasks and projects as assigned to meet business objectives
Requirements
LL.B. or LL.M. degree in Law, or relevant legal qualification
Minimum 6-9 years of experience in data protection, privacy law, or related legal/compliance roles
Strong knowledge of GDPR, local data protection laws, and international privacy frameworks
Proven experience in data protection risk assessments, audits, and privacy compliance programs
Completion of recognized data privacy certifications or courses, such as:
Certified Information Privacy Professional (CIPP/E or CIPP/A)
Certified Information Privacy Manager (CIPM)
Other relevant GDPR or data privacy training programs
Fluency in written and spoken English and Russian
Excellent analytical, drafting, and problem-solving skills with strong attention to detail
Strong organizational and time-management abilities with the ability to handle multiple priorities
Excellent interpersonal and communication skills, with the ability to advise and collaborate across teams
Proactive, self-motivated, and capable of operating under pressure
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a skilled Rig Material Expeditor to join our team in Saudi Arabia. As a Rig Material Expeditor, you will be responsible for ensuring the efficient delivery and management of drilling materials to various rig locations. Your role will be crucial in supporting the operations and logistics of our projects in the region.
Key Responsibilities
Rig Material Expeditor shall:
a) Adhere to all Saudi Aramco, D&WO and international HSE standards, policies and administrative controls.
b) Monitors the progress and shipment of drilling material. Obtains and inputs order status information in to system.
c) Maintains material and parts inventory and status information to expedite movement of material and parts between production areas, per predetermined production schedules and maintains order priorities.
d) He reads production schedules, inventory reports, and work orders to determine type and quantity of materials required, availability of stock, and order priority. Maintains Material Status, checks discrepancies etc.
e) He distributes materials to specified production areas, manually or using handcart, hand truck, or forklift. He may also drive truck to outlying work areas to check status of orders or to deliver materials.
f) Conducts a daily review of assigned expeditor workload queue to ascertain which orders are to be actioned based on delivery date priorities.
g) Consolidates orders by vendors, in order to minimize the number of Contracts, and contracts the vendor status information or to Expedite material. Maintains constant contact with major vendors who routinely have large number of open orders.
h) Enters and maintain current order/LDOR status information in system.
i) Identifies as early as possible, any delays which may cause a delay in vendor’s delivery date, and advises as required.
j) Reviews conflicting delivery requirements and assures that orders are delivered in the most cost effective manner to Saudi Aramco.
k) Monitors the status and delivery of material and inspection certificates.
l) Periodically advises the supervisor on overall vendor performance for each vendor with whom the expeditors has regular contact.
m) Prepare written reports of poor vendor performance.
n) Maintains records and files and perform related clerical duties as necessary.
o) Prepare tables, indices, charts, graphs and other visual aids for use in presentations.
p) Assists in the preparation of various reports as requested by the superintendent / Supervisor.
Requirements
High school diploma or equivalent; relevant certification is a plus acceptable to Saudi Aramco.
2-3 years of experience in material expediting or inventory management, preferably in the oil and gas sector.
Proficient in using Microsoft Office and materials management software.
Strong analytical and organizational skills with attention to detail.
Effective communication skills in English, both written and verbal.
Able to work collaboratively in a team environment and handle multiple tasks.
Familiarity with HSE standards and procedures related to materials management.
Willingness to adapt to the dynamic nature of the offshore work environment.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment
Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
5+ years experience as an Account Executive
3+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Fluent German (Business Level)
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Amman, Jordan
We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities.
Responsibilities
Build and maintain strong relationships with assigned clients.
Develop and execute customer success plans to drive product adoption and satisfaction.
Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.
Monitor usage metrics and proactively address risks to retention or expansion.
Serve as the primary point of contact for addressing client feedback and potential service gaps.
Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals.
Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members.
Advocate for customer needs and feedback in internal roadmap discussions.
Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups.
Apply empathy, active listening, and relationship-building skills to foster long-term partnerships.
Requirements
3–5 years of experience in customer success, account management, or client services.
Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.).
Strong understanding of banking operations, payment systems, and regulatory environments.
Excellent communication and presentation skills, especially with senior stakeholders.
Ability to manage multiple accounts and prioritize effectively.
Problem-solving mindset with a proactive approach to customer engagement.
Preferred Qualifications
Experience working with central banks or large-scale financial institutions.
Familiarity with ISO payments industry standards.
Technical aptitude to understand APIs, integrations, and software workflows.
Experience with CRM systems and analytics dashboards.
Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators.
Exposure to customer health scoring and lifecycle planning.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next
Technical Support Specialist
will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates.
As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energises you, this environment will suit you well!
If this is the kind of role that excites you, then we want you as our next Technical Support Specialist.
This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.
What will I be doing?
Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
Owning customer communications and issues from initial contact until resolution
Becoming an encyclopedia of knowledge about how Fin & the Intercom platform works and the solutions they can offer.
Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers.
Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes.
Influencing the direction of the Fin product through daily communication with our customers and consistent collaboration with our product teams.
What your first 6 months will look like:
In your first 30 days you will:
Complete company onboarding, becoming familiar with Fin's values, strategy, and goals.
Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments.
Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions.
Showcase successful and proactive communication about your training progress and needs/questions that arise.
In your first 60 days, you will:
Continue to complete CS trainings and pass relevant assessments successfully and on schedule.
Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query.
Demonstrate ownership in the execution of your work.
Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda.
In your first 90 days, you will:
Receive QA reviews and action feedback.
Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development.
Contribute outside of the inbox via sharing suggestions and ideas for how we can improve.
Successfully meet KPI targets and/or goals.
Demonstrate Fin's Values in your work and alignment with the company vision and strategy.
What skills do I need?
3-4+ years of technical support experience, ideally within a software/SaaS environment.
Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.)
A basic understanding of APIs and webhooks, navigating developer documentation to know what is and isn’t possible with Intercom’s REST API.
Strong customer focus (excels at & enjoys helping customers)
Strong communication skills (ability to question, clarify, empathize, use appropriate tone & language, personable)
Strong problem solving skills (ability to think critically and learn on-the-fly)
Ability to troubleshoot and utilize resources to answer questions on baseline topics
Ability to take on & action feedback, as well as deliver feedback consistently and at a high quality to peers, managers and cross-functional partners.
Excitement for a support environment that has fully embraced AI solutions as the next step towards providing world-class customer support.
Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas.
Bonus skills & attributes
Experience using Intercom, or similar SaaS platforms.
Experience as Tier 2 or similar level of support.
Experience in coaching & mentoring teammates.
Experience in helping customers make the most of their current subscriptions.
Experience in using AI tools (Glean, ChatGPT, Gemini etc.) to troubleshoot customer issues
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $65,000 - $74,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!
What's the opportunity?
Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
What will I be doing?
Identify areas where ML can create value for our customers
Identify the right ML framing of product problems
Working with teammates and Product and Design stakeholders
Conduct exploratory data analysis and research
Deeply understand the problem area
Research and identify the right algorithms and tools
Being pragmatic, but innovating right to the cutting-edge when needed
Perform offline evaluation to gather evidence an algorithm will work
Work with engineers to bring prototypes to production
Plan, measure & socialize learnings to inform iteration
Partner deeply with the rest of team, and others, to build excellent ML products
What skills might I need?
Broad applied machine learning knowledge
3-5 years applied ML experience
Practical stats knowledge (experiment design, dealing with confounding etc)
Intermediate programming skills
Strong communication skills, both within engineering teams and across disciplines.
Comfort with ambiguity
Typically have advanced education in ML or related field (e.g. MSc)
Scientific thinking skills
Bonus skills & attributes
Track record shipping ML products
PhD or other experience in a research environment
Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
Strong stats or math background
Visualization, data skills, SQL, matplotlib, etc.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary, annual bonus and equity
Regular compensation reviews - we reward great work!
Generous paid time off above statutory minimum
Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones
Hybrid working
MacBooks are our standard, but we also offer Windows for certain roles when needed.
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
Fun events for employees, friends, and family!
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Darwin, Australia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at
intercom.engineering
What will I be doing?
As an experienced engineer you will:
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
Significant, demonstrated impact that your work has had on the product and/or the teams
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
You will have experience with Distributed systems
2+ years of experience as the primary technical leader for a team
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia
Serves as the technical authority for all piping design activities in EPC projects, accountable for technical decisions, quality, schedule, and cost control. Acts as the primary interface with project management and other engineering disciplines to ensure full compliance with SAES, SAMSS, and applicable regulations.
Key Responsibilities
1. Technical Leadership
Lead and oversee all piping design activities (layout, materials, stress, supports).
Review and approve key deliverables: P&IDs, Piping Class Sheets, GADs, Isometrics, Stress Reports.
Resolve complex technical and coordination issues across disciplines.
Ensure design quality, constructability, and cost optimization.
2. Standards & Compliance
Ensure full adherence to (SAES, SAMSS) and international codes (ASME B31.3, API, ASTM).
Integrate company procedures with client requirements.
3. Discipline Coordination
Interface with Process, Equipment, Structural, Instrumentation, Electrical, and Civil teams.
Provide piping loads, review nozzle orientations, and support 3D model reviews (30%, 60%, 90%).
4. Client & Vendor Management
Lead technical meetings with clients and secure design approvals.
Review and approve vendor documents for critical piping items (valves, fittings, supports).
5. Team & Quality Management
Manage and mentor piping designers and stress engineers.
Implement QA/QC procedures and mitigate technical risks.
Qualifications
Education:
Bachelor’s degree or higher in Mechanical, Chemical, or Petrochemical Engineering.
Certification:
P.E. or CEng (or equivalent qualification) preferred.
Experience:
15+ years in piping design for oil & gas/petrochemical EPC; minimum 2 full-cycle projects as Lead.
Software:
Proficient in CAESAR II, SP3D/AVEVA E3D.
Knowledge:
Expert in SAES, SAMSS, ASME B31.3, API, ASTM standards.
Skills:
Strong leadership, communication, and decision-making in multicultural environments.
Language:
Fluent English (spoken & written).
Other:
Fit for long-term overseas assignments; high integrity and professionalism.
leadDammam, Saudi Arabia; Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting a Knowledge Manager to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Help to establish and maintain knowledge management practices.
Work closely with DOS to develop systems within the existing platforms.
Support engagement to strengthen the collection and collation of important materials and information for effective bureau and programming operations.
Work with assigned offices to identify bureau-level learning priorities.
Provide overall bureau-level leadership and guidance on KM to include an action plan and drive the implementation of the action plan.
Coordinate bureau or other KM working groups and steering committees.
Promote collaboration and cross-learning through events, workshops, and/or training and other formats.
Coordinate and coalesce information for the DOS or others related to reports, briefers, and presentations in a timely and organized manner and for internal and external stakeholders.
Coordinate and lead learning events and after-action reviews of bureau-wide activities/engagements.
Support learning and information-sharing needs of bureau, office or other coordination groups, etc, to provide robust and timely country and regional specific information for decision makers as directed by the bureau or offices.
Support other initiatives and priorities requiring KM and related subject matter expertise.
Propose and leverage needed IT and software to support KM initiatives.
Develop KM resources, guidance, and/or tools for DOS staff.
Provide, as needed, training or facilitation on specific KM topics, practices, or systems/platforms.
Other tasks and responsibilities, as assigned.
Qualifications
Bachelor's degree and five (5) years of relevant experience.
Active Secret Security Clearance.
Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes.
Experience supporting the Department of State or other USG agencies.
Strong written, oral, interpersonal, facilitation, and presentation skills.
Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing.
Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization.
Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration.
Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders.
Demonstrated experience working with teams across multiple sectors and building effective relationships.
Highly organized with both attention to detail and ability to influence and manage large projects.
Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products.
Experience with KM appropriate software and solutions.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$130,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting a Team Lead to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an Active Secret Clearance.
This position is contingent upon contract award.
Responsibilities
Head the DOS office’s AM&E Unit, oversee all staff on this contract, and provide technical direction and overall guidance for all activities and deliverables under this contract.
Supervise the work of all staff and be responsible for successful completion and delivery of all products.
Serve as the primary administrative contact between DOS and all other team members regarding M&E product development and progress on project deliverables.
Advise the Deputy Team Lead (DTL) and Assessment, Monitoring, and Evaluation (AM&E) Analysts on how best to work with Department of State stakeholders and the wider Dexis team to design and develop M&E products consistent with the Foundations for Evidence-Based Decision-making Act, the Foreign Assistance Transparency and Accountability Act (FATAA), and Department of State policies and definitions.
Attend regular meetings with the client, prepare required reports on project progress, and ensure consistency of staffing and levels of effort.
Provide technical oversight to knowledge management, monitoring, evaluation, capacity building, learning, and other project activities.
Conduct all requirements of the Deputy Team Lead and senior, mid-level, and junior M&E Specialists as needed.
Manage relationships with DOS stakeholders, oversee the overall reporting cycle and data collection, and ensure high quality of all analyses and reports.
Qualifications
Secret Clearance or ability to obtain one before onboarding.
Master’s degree and at least ten (10) years of relevant professional experience.
At least five (5) years of foreign or security assistance initiative experience in designing or conducting large-scale AME analytic activities for international programs.
At least three (3) years of experience leading (e.g., Lead or Deputy) an M&E team.
At least six (6) years of professional M&E experience.
At least eight (8) years of experience in multi-tasking complex projects, requiring interpersonal and customer service, writing, analytic, problem-solving and computer skills.
Excellent written and oral communications skills, including the ability to synthesize and distill complex information for executive consumption.
Demonstrated research, analytical and problem-solving capabilities.
Demonstrated ability to manage subordinates, including the ability to assign work, monitor progress, and apply supportive course corrections, while creating a positive work environment.
Demonstrated proficiency with Microsoft software (e.g. Word, Power Point, Teams, SharePoint), including advanced experience in Microsoft Excel.
Demonstrated fluency of English speaking and writing, including experience in the writing and briefing styles of the Department of State.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$145,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Dhahran, Saudi Arabia
The incumbent supervises field operation of land and/or Offshore Well completion sites, either contractor or Saudi Aramco-owned, engaged in carrying out programmed work on deep or otherwise critical wells.
Has direct field responsibility for the drilling or working over of wells located anywhere in the Kingdom of Saudi Arabia and its territorial waters as specified in the well drilling or workover program. Such wells may be exploratory or development and entail the search for or development of hydrocarbon deposits, principally oil and gas. The Senior Liaisonman/ Foreman will supervise work on wells below 15,000 feet or wells complicated by pressure above 10,000 psi,sourgas, highly deviated, or that cost in excess of $10,000,000. The safety of rig crews and contracted service personnel numbering as high as +100 people and the loss prevention of well materials and drilling equipment valued in millions of dollars is the direct responsibility of the position. Other responsibilities include fiscal accountability for Saudi Aramco- owned equipment and materials, timely communications with Well completion Operations headquarters and logistical co-ordination of transportation services, materials movement, well services (Saudi Aramco and contractor supplied), water support and roads/location support. Responsibilities include:
a. Perform Unit level supervisory function at well locations remote to Operations headquarters on a 24 hour per day basis, 14 days on duty, 7 days off work schedule.
b. Direct all well operations expediently, safely and according to accepted industry practices as outlined and specified in the Well Completion program issued by the Production Engineering Dept and approved Standard Operation procedures (SOP).
c. Co-ordinate the timely ordering of required well materials, equipment and services according to the well program. Documents the receipt, usage and transfer of Saudi Aramco
supplied materials and equipment. Reviews service company field tickets for accuracy of services provided and associated charges.
d. Ensure that Saudi Aramco Blowout Prevention Standards are met in all respects including equipment configuration, testing and crew response. Assures that site and personnel comply with Saudi Aramco established safety standards and procedures.
e. On sites contracted to Saudi Aramco, assures compliance with terms, conditions and equipment/personnel as specified in the Contract.
f. Provides headquarters a complete daily report of work progress as required in the Daily Morning Report.
g. Promotes cost-savings ideas and awareness with the view toward operational optimization consistent with safely meeting well objectives.
h. Provides on-job training to less experienced personnel assigned to the site.
Responsibilities
Supervise rig-less completion operations and ensure compliance with safety standards and procedures;
Lead and manage a team of technicians and operators to execute completion activities efficiently;
Coordinate with field personnel and other departments to ensure seamless operations;
Monitor well performance and recommend appropriate interventions to optimize production;
Maintain accurate operational records and prepare reports for management;
Assist in developing and implementing operating procedures, ensuring adherence to best practices in rig-less operations;
Conduct risk assessments and implement appropriate mitigation measures.
Requirements
a. B.S. degree in Engineering.
b. 10 years’ experience related to the well completion activities and high pressure of oil and gas wells.
OR
a. High School or completion of ITC: English, ERW; Math, MI.
b. Fifteen (15) years related experience on the well completion activities and high pressure well
c. Proven job knowledge to handle operational responsibilities on critical wells as outlined above and demonstrated personnel attributes of sound judgment, dependability, honest work ethic and leadership.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Lusail, Qatar
Eram Talent is looking for a talented and detail-oriented Design Engineer - Mechanical to join our dynamic team in Saudi Arabia. In this role, you will be responsible for the Design, plan and review all technical packages related to Mechanical Engineering that includes major mechanical equipment such as, Chillers, Pumps, Motors, Air Handling Units, Cooling Tower cells, Refrigerant Management System, air conditioning, ventilation and cooling, conducting technical assessments, Engineering technical assessment, feasible studies for enhancement or modification of existing facilities and impact on existing system.
Responsibilities:
Design, plan, and develop HVAC and mechanical systems for new and existing projects.
Prepare conceptual designs, technical assessments, and engineering documentation.
Review design drawings, material selections, and technical submittals for compliance with project requirements.
Develop Scope of Work (SOW), Bill of Quantities (BOQ), and system specifications for HVAC-related projects.
Perform HVAC load calculations, duct sizing, and equipment selection using appropriate design software.
Conduct technical evaluations and feasibility studies for system upgrades or modifications.
Provide technical reports and recommendations for improvement of mechanical systems.
Act as a technical authority for mechanical design to ensure adherence to standards and best practices.
Offer engineering solutions for issues related to chillers, AHUs, FCUs, pumps, motors, and cooling towers.
Coordinate design activities with other engineering disciplines to ensure integration and efficiency.
Provide technical support during project execution, installation, and commissioning stages.
Collaborate with internal teams, consultants, and contractors to resolve design or technical issues.
Ensure all designs comply with international codes and standards such as ASHRAE, SMACNA, IBC, ANSI, ASME, ASTM, ARI, SAES, and SAMSS.
Maintain and update design documentation as per organizational and international requirements.
Prepare and present technical assessments, feasibility reports, and engineering studies.
Support the Engineering Manager in monitoring capital project designs and performance.
Perform other duties as assigned by the Engineering Manager.
Requirements
Bachelor’s Degree in Mechanical Engineering.
Minimum 5–6 years of experience in mechanical systems and HVAC design within large-scale or industrial projects.
Strong understanding of HVAC principles, heat load calculations, duct sizing, and equipment selection.
Proficiency in design software such as HAP, Carrier, AutoCAD, and Revit MEP.
Sound knowledge of international mechanical design codes and standards (ASHRAE, SMACNA, ASME, etc.).
Proficiency in MS Office (Word, Excel, PowerPoint).
Excellent written and spoken English communication skills.
Strong analytical, problem-solving, and coordination abilities.
Detail-oriented, reliable, and able to work independently with minimal supervision.
Capable of managing multiple priorities and delivering results within deadlines.
Location: Mumbai, India; Dhahran, Saudi Arabia
Eram Talent is looking for a highly skilled and experienced Piping and Layout Lead Engineer to join our dynamic team. As an independent Talent Acquisition Consultancy specializing in the Oil and Energy sector, we are dedicated to connecting top talent with leading organizations. The Piping and Layout Lead Engineer will be responsible for overseeing the design, layout, and implementation of piping systems, ensuring quality, safety, and compliance with industry standards throughout the project lifecycle.
If selected, the work location would be onsite at
China.
Responsibilities
1.Bachelor's degree or higher in Chemical Engineering, Piping Design, or a related field, with over 10 years of piping design experience in the petrochemical industry. Must have served as the Lead Piping Engineer on at least one overseas oil-gas separation unit project.
2.Proficient in oil-gas separation processes and piping design procedures. Skilled in engineering design software such as SmartPlant 3D and AutoCAD, with strong knowledge of relevant standards including SAEP, SAES, ASME B31.3, and API.
3.Capable of independently leading a team through the entire project lifecycle, from conceptual design to issuance of construction drawings.
4.Fluent spoken English is required. Proficiency in Arabic will be considered an advantage.
5.Familiar with Middle Eastern project management practices and cultural norms, with proven ability to collaborate in cross-cultural team settings. Must be willing and adaptable to work in China.
6.Preference will be given to candidates with project experience in the Middle East (especially Saudi Arabia) or strong familiarity with oil-gas separation unit processes.
Requirements
1.Bachelor's degree or higher in Chemical Engineering, Piping Design, or a related field, with over 10 years of piping design experience in the petrochemical industry. Must have served as the Lead Piping Engineer on at least one overseas oil-gas separation unit project.
2.Proficient in oil-gas separation processes and piping design procedures. Skilled in engineering design software such as SmartPlant 3D and AutoCAD, with strong knowledge of relevant standards including SAEP, SAES, ASME B31.3, and API.
3.Capable of independently leading a team through the entire project lifecycle, from conceptual design to issuance of construction drawings.
4.Fluent spoken English is required. Proficiency in Arabic will be considered an advantage.
5.Familiar with Middle Eastern project management practices and cultural norms, with proven ability to collaborate in cross-cultural team settings. Must be willing and adaptable to work in China.
6.Preference will be given to candidates with project experience in the Middle East (especially Saudi Arabia) or strong familiarity with oil-gas separation unit processes.
Preferred Skills
Experience in the Oil and Gas industry.
Professional Engineering license or certification.
Strong analytical and problem-solving abilities.
Contract:
12 Months and Extendable.
1.Possess good professional ethics and integrity, with a passion for the petroleum and petrochemical industry. Demonstrate upstanding character, compliance with laws and regulations, and sound physical and mental health.
2.Strong sense of responsibility, diligent and proactive work attitude, with good overall perspective, coordination skills, and service awareness.
3.Have the professional knowledge, skills, and relevant work experience required for the position. Proficient in using office software such as OFFICE/WPS.
4.Hold a bachelor's degree or higher.
5.Able to use English as a working language, with good English listening, speaking, reading, and writing skills.
6.Willing to work in China, able to accept and adapt to long-term work assignments in the country.
Location: Mumbai, India; Dhahran, Saudi Arabia
Eram Talent, a leading global talent acquisition consultancy, is currently seeking an experienced Electrical Lead Engineer to join their dynamic team. As an Electrical Lead Engineer, you will be responsible for overseeing electrical engineering projects, ensuring compliance with industry standards, and leading a team of engineers in the design and implementation of electrical systems. This position offers an exciting opportunity to work on diverse projects within the Oil & Energy sector in a collaborative environment.
If selected, the work location would be onsite at
China.
Responsibilities
1.Possess good professional ethics and integrity, with a passion for the petroleum and petrochemical industry. Demonstrate upstanding character, compliance with laws and regulations, and sound physical and mental health.
2.Strong sense of responsibility, diligent and proactive work attitude, with good overall perspective, coordination skills, and service awareness.
3.Have the professional knowledge, skills, and relevant work experience required for the position. Proficient in using office software such as OFFICE/WPS.
4.Hold a bachelor's degree or higher.
5.Able to use English as a working language, with good English listening, speaking, reading, and writing skills.
6.Willing to work in China, able to accept and adapt to long-term work assignments in the country.
1.Review construction drawing designs for the electrical discipline.
2.Review technical solutions in construction drawings to ensure compliance with Saudi Aramco standards.
3.Review electrical procurement documents, conduct technical bid evaluations, and participate in supplier negotiations.
4.Coordinate with equipment vendors for technical clarifications and issue resolution.
5.Supervise on-site installation and commissioning activities, providing solutions to technical problems.
6.Lead a team of engineers to deliver detailed engineering design services.
7.Communicate and coordinate with the client and PMT (Project Management Team) on design, procurement, and related technical matters.
Requirements
1.Review construction drawing designs for the electrical discipline.
2.Review technical solutions in construction drawings to ensure compliance with Saudi Aramco standards.
3.Review electrical procurement documents, conduct technical bid evaluations, and participate in supplier negotiations.
4.Coordinate with equipment vendors for technical clarifications and issue resolution.
5.Supervise on-site installation and commissioning activities, providing solutions to technical problems.
6.Lead a team of engineers to deliver detailed engineering design services.
7.Communicate and coordinate with the client and PMT (Project Management Team) on design, procurement, and related technical matters.
Contract -
12 Months and Renewable
Location: Chilca, Peru
Be part of our story as a
Coating Operator
at our
Cercado de Lima, Peru
plant.
Who we are?
Bradken is a partner to the mining and resources sector and a leader in wear parts. At
Bradken Lima (Linings S.A.)
, we are consolidating our growth by offering a wide range of mining wear solutions for the South American market.
Bradken’s
3,000-strong team
is inclusive, diverse, and full of opportunities, with more than
100 professions and trades across 19 countries
.
What will your role be?
As a
Coating Operator
within Bradken Lima (Linings S.A.)’s Production team, you will take on a technical, hands-on role in our fabrication shop. In this role, you will
perform rubber lining on liners
in line with current
codes, specifications, and standards
, ensuring work is carried out
safely and efficiently
.
Key responsibilities:
Perform all
lining tasks
required by the area lead, according to
work orders
.
Laminate rubber on the mill
and prepare mixes as needed to execute tasks.
Communicate and work closely with
Quality Control
.
Support
general workshop requirements
and maintain
order and cleanliness
.
Maintain a
safe work environment
, complying with labor practices and
health, safety, and environmental
standards.
Perform other duties as assigned.
Requirements:
Minimum education: High school.
Employment certificate in a similar role.
At least 1 year of experience in rubber lining.
Knowledge of lining types, rubber milling/lamination, materials, metrology, calculations, quality control, and ability to read and interpret 2D/3D drawings.
Operation of power tools (grinder, angle grinder, etc.).
Skills & competencies:
Ability to handle
multiple tasks
and
tight deadlines
.
Ability to interpret
technical information and instructions
.
Effective
teamwork
, with
organization, planning, and attention to detail
.
Job location:
Lima, Lima, Peru (
Cercado de Lima
plant).
Why join our team?
We believe
our people are our greatest asset
. Keeping our team safe and healthy—
physically and mentally
—has always been our top priority.
Bradken Lima (Linings S.A.) benefits:
Safety-first culture.
Statutory benefits from day one (health insurance, bonuses, CTS, paid holidays, and vacation).
Professional development/training opportunities.
Meal/food card.
Career growth within a company with a global presence.
If you’re interested in this position, please contact Gonzalo Zevallos at
gzevallos@bradken.com
.
With 100 years of knowledge and experience, the future offers endless opportunities.
Before starting employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer; all hiring decisions are based on merit, competence, performance, and business needs.
Dhahran, Saudi Arabia
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.