Location: Kuala Lumpur, Malaysia
Workplace: hybrid
The Country Lead – Malaysia is a hands-on leadership role responsible for guiding national strategy and execution through deep understanding of ride-hailing frameworks and marketplace dynamics. The role embeds market and competitor intelligence into country-level planning, goal setting, and decision-making, resolves complex, high-stakes challenges through structured problem-solving and cross-functional alignment, and drives operational and process excellence.
Responsibilities
Develop and implement operational standards and best practices in alignment with global strategy
Facilitate collaboration between country, regional, and central teams to drive execution and knowledge sharing
Lead automation and workflow optimization initiatives to scale operations efficiently
Oversee high level operational escalations and ensure resolution with continuous improvement mindset
Marketplace Supply Management Monitor supply demand balance and key driver funnel metrics, identifying drop offs and guiding funnel optimizations
Collaborate with DOPs and Marketplace Efficiency teams to drive pricing, monetization, and performance strategies
Analyze and optimize revenue streams and ensure alignment with country financial targets and company goals
Expansion Launch Management Lead market expansion efforts, including city/product launches and regulatory compliance
Coordinate cross functional efforts for timely and compliant market entry
Support area teams in resolving launch challenges and ensuring market readiness Product Customer Experience
Gather market insights to shape product development and localization
Oversee implementation and rollout of new features and tools across markets
Monitor product adoption and performance, ensuring alignment with local user needs
Partnerships Public Affairs Guide strategic partnerships and negotiations to support business growth
Align partnership initiatives with country expansion strategies and monitor performance
Represent the company in public forums, manage PR strategy, and collaborate on crisis communication when needed Risk, Compliance Government Relations Lead country level risk mitigation strategies and ensure regulatory compliance
Collaborate with GR/legal teams to monitor changes in policy and align operations accordingly
Ensure local GR efforts are in sync with overall company policies Quality Customer Support
Monitor service quality standards and technical support performance across the country
Facilitate best practice sharing, escalations, and continuous service improvement
Lead coordination of customer incident management and support tool implementation
Qualifications
5 years of experience in operations, general management, or marketplace leadership roles.
Strong track record in leading cross functional teams and managing in high growth environments.
Experience in ride hailing, e commerce, or other platform based businesses is required.
Demonstrated ability to resolve complex problems and drive scalable solutions.
Deep understanding of local market dynamics, user behavior, and regulatory environments.
Strong communication, negotiation, and stakeholder management skills.
Fluent in Malay Bahasa and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a hands-on
Risks Ops
to own and evolve our core
Decision-Making System (DMS)
and credit processing engine. In this role, you will bridge the gap between risk management, and core engineering, leading a focused team of developers to design, build, and optimize high-throughput, low-latency decisioning engines.
You will play a pivotal role in streamlining time-to-market for credit strategy changes, integrating advanced ML scoring models, and replacing legacy software with modern, scalable, in-house microservices architecture.
Key Responsibilities
Technical Leadership & Ownership:
Take full ownership of the end-to-end Decision-Making System (DMS) lifecycle, including system architecture, deployment pipelines, production monitoring, continuous code cleanup, and performance optimization.
Cross-Functional Collaboration:
Partner closely with Risk Analysts and Data Scientists to translate complex business logic, risk rules, and ML scoring models (application, behavioral, fraud) into production-ready software.
Team Leadership & Delivery:
Implement core logic of DMS system to suit the needs of InDrive's lending vertical. Code reviews, release management, and performance evaluations while fostering an efficient, agile environment.
Process Optimization:
Reduce time-to-market for credit strategy updates by modernizing delivery workflows, introducing automated regression/retrospective testing, and eliminating dependencies on legacy release cycles.
Architecture & System Integration:
Drive the evolution of our high-volume microservices ecosystem (Golang, AWS). Integrate internal and external services (credit bureaus, collection platforms, fraud detection services) via REST APIs and event-driven pipelines.
Skills, Knowledge and Expertise
Fintech & Credit Decisioning Expertise:
7+ years of total backend engineering experience, with deep domain expertise in financial technology, credit conveyors, loan processing, debt collection systems, or automated decisioning engines.
Risk-Ops experience:
be familiar with any popular decision-engine (gorules, n8n, camunda, SAS RTDM, FICO Blaze Advisor etc…)
Stack:
Strong expertise in Golang / Python, and build tools (Gitlab CI), AWS-related experience will be a huge plus.
Data Management:
Proficiency with relational and non-relational databases (MySQL, AuroraDB, DynamoDB, GBQ).
DevOps, CI/CD & Observability:
Hands-on experience with modern CI/CD tools (GitLab CI, GitHub Actions), containerization (Docker), and system monitoring tools (Prometheus, Grafana).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 75 600 EUR gross.
Final benefits may vary depending on the location.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Company
Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK. We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals.
The Role
As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite.
Core Responsibilities
Operational Leadership
Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration
Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes
Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement.
Strategic Planning
Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency.
Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes
Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation
Stakeholder Engagement & Communication
Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets.
Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff
What You’ll Be Doing
Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives
Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working.
Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance.
Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners
Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities.
Acting as a mentor and senior lead to junior Team Leads.
Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff
The Candidate
This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills.
The required skills include:
Good organisational skills with the ability to balance multiple priorities in a live operational environment
Strong written and verbal communication skills
Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented
Strong eye to detail with proven ability to think outside of the box in order to create long term solutions
A self-starter; proactive & always thinking of what the next step needs to be in order to future proof
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
The desired experiences include:
Minimum 3 years of experience in function that is focused on driving performance improvements
Minimum 5 years in people leadership roles
Experience working within Contact Centre environments
Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
What You’ll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes.
Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
Design, implement, test, and maintain reusable Claude Code Skills.
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.
Technical leadership over the other engineers: review, direction, unblocking.
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents.
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
Experience evaluating and improving non-deterministic AI solutions.
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility.
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review.
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers.
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
Consulting or professional services background.
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
Experience building internal developer tooling or standing up a platform capability.
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: London, England
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities.
We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years.
What you’ll be doing
You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality.
Day-to-day in this role you’ll:
Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost.
Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs.
Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads.
Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently.
Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery.
Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help.
Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general.
Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil.
Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams.
Our humble expectations
Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus.
Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation.
Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on.
A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact.
Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost.
Clear communication, and the ability to bring people together around a practical technical direction.
What we offer
Scope and influence.
Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence.
Real problems at global scale.
Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company.
Autonomy and ownership.
Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US.
Growth.
Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence.
Great people.
Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another.
Day to day, you will:
Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components.
Investigate unclear, poorly reproducible, and cross-component issues to find the root cause.
Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures.
Define test strategies and apply risk-based testing to manage release cycles safely.
Work with developers and product teams to establish expected behavior when detailed specifications aren't available.
Improve our QA processes and guide the team in making confident release decisions.
What you’ll bring
A high degree of independence and technical curiosity.
Comfort taking ownership of complex problems and driving them to resolution.
The ability to see the big picture and understand how changes in one area affect the rest of the system.
A proactive approach to improving processes rather than just following them.
Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights.
The communication skills to bring different teams together and coordinate testing efforts smoothly.
What you’ll need
The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing.
Practical knowledge of relational databases and SQL.
Experience leading QA activities and shaping test strategies for multiple products and release cycles.
Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues.
Hands-on experience writing or maintaining automated tests.
The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity).
Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools.
What success looks like
Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users.
Why join JetBrains?
Strong base salary.
We offer competitive pay that reflects your skills and experience.
Flexible work schedule.
Enjoy the freedom to work from home or from the office.
Extra time off.
More days to relax, recharge, and do the things you love.
Learning and development opportunities.
Access to conferences, courses, and language classes.
Relocation support.
Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks.
Lunch and refreshments provided to keep you fueled.
Health and wellness.
On-site gyms or sports club stipends.
Internal events.
Company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: London, UK; Remote (UK)
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is scaling fast in the UK. Our European operations team (Europs) gets UK and EU businesses onboarded across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and maintain their own automations and apps, and have taken daily processes from hours to minutes. We're hiring a KYB Operations Lead to run the UK onboarding operation day to day. You'll manage our UK operators, own the queue, make the hard calls on complex cases and escalations, and keep improving how the operation works as volume grows. This is a hands-on leadership role: you'll be as comfortable in a difficult ownership structure as in a capacity plan.
WHAT YOU'LL DO
- Line-manage and develop the UK operators: prioritisation, 1:1s, performance, and helping them grow as builders as well as reviewers
- Own overall queue management and resourcing for UK onboarding: what gets worked first, who works it, and how we keep cases moving through leave and spikes in volume
- Make the final first-line (1LoD) call on complex cases: complex ownership structures, EDD, PEP and adverse-media outcomes, and cases that need a judgement rather than a checklist
- Own escalations with our card-issuing and payments partners, including recurring failures, disputed or unnecessary requirements, and turning each fix into a repeatable playbook
- Run customer-facing onboarding communications with quality: clear requests, fast follow-ups, no avoidable back-and-forth
- Define and report operational metrics (caseload by provider, time to close, handling time) and use them to improve the operation
- Find and remove friction: spot requirements customers shouldn't have to meet twice and work with Product and Engineering to design them out
- Build consistent, evidenced 1LoD decision standards that hold up to partner sample reviews and second-line scrutiny
- Act as hands-on backup for UK safeguarding: daily reconciliations and investigating breaks when cover is needed
WHAT YOU NEED
- 5+ years in KYB / onboarding / financial-crime operations at a UK fintech, EMI, PI or bank
- Practical working knowledge of the UK regulatory framework for EMIs/PIs: MLRs 2017, JMLSG guidance, and FCA expectations for customer due diligence
- Strong judgement on complex business customers: multi-layer ownership, overseas parents, trusts, PEPs, and knowing when to escalate
- Clear written communication, both with customers and in documented case decisions
- Demonstrated use of AI tools in your day-to-day work to go faster or do better work, with concrete examples
- A bias to fix the process rather than just work the queue
NICE-TO-HAVES
- Line management of operators or analysts (strongly preferred)
- Experience working with card-issuing, BaaS or payments partners on onboarding (e.g. partner due-diligence requests, sample reviews)
- Safeguarding / client-money reconciliation experience
- Writing requirements for Product and Engineering teams
- EU onboarding experience or a second European language
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Canada)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking an experienced Money Laundering Reporting Officer (MLRO) for its FINTRAC-registered Money Services Business entity. Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its Regulations, this role is the legally-appointed compliance officer responsible for implementing RBCC's AML/ATF compliance program and for reporting suspicious transactions to FINTRAC. This is a standalone, high-accountability compliance leadership role: you will own Ramp Canada’s AML program end to end, act as the primary point of contact for FINTRAC and Ramp’s financial partners in the region, and serve as the gatekeeper protecting Ramp's Canadian entity from financial crime.
WHAT YOU'LL DO
- Serve as RBCC's MLRO, with authority over AML/ATF program design, execution, and effectiveness
- Act as primary regulatory contact with FINTRAC, managing supervisory correspondence, reporting, and exam readiness
- Make STR (Suspicious Transaction Report) filing determinations and file STRs
- Run day-to-day transaction monitoring and sanctions screening triage and investigation for the Canadian book
- -Own and maintain RBCC's AML/ATF risk assessment, refreshing it as products, geography, and risk profile evolve (including Quebec's onboarding)
- Develop, document, and deliver RBCC's ongoing compliance training program
- Define and stand up the operational workstreams for Canada, including case types, SLAs, escalation paths, tooling.
- Negotiate and clarify AML/compliance requirements directly with BMO (our Canadian banking partner) and other partners as new products and use cases come online
- Partner with Ramp's broader Compliance, Legal, and Regulatory Affairs teams (US) on cross-border projects and Canada's continued expansion
- Partner with the Global team and the Engineering team to identify areas of opportunity for automation, and operational efficiency and lead AI-driven initiatives.
WHAT YOU NEED
- 8+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech or at an MSB
- Deep working knowledge of FINTRAC's supervisory expectations and regulations
- Direct experience interfacing with regulators and bank partners
- AI Fluency and demonstrated experience leveraging AI to build and scale AML programs
- Comfort operating as a standalone compliance lead with independent judgment on filing/escalation decisions
- Experience building an AML program from a nascent/early stage, not only maintaining an established one
- Fintech or payments domain experience (card issuing, corporate expense, high-velocity digital transaction monitoring) strongly preferred over traditional retail-branch compliance background
NICE-TO-HAVES
- Fluency in French
- Experience supporting an MSB registration/licensing process (e.g., provincial registrations such as Quebec)
- Prior cross-border/group compliance structure experience
- Data analysis skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Sweden)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is launching payments across the EU through its Swedish payment institution. Our European operations team (Europs) onboards European businesses and keeps them trading, across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and use their own automations so they can spend their time on judgement, not admin. We're hiring a KYB/AML Analyst in Stockholm to review and onboard business customers of our Swedish entity, work directly with those customers to get them live, and resolve onboarding requirements raised by our partners. You'll join a small Swedish team and help keep onboarding moving every day as we grow.
WHAT YOU'LL DO
- Carry out first-line (1LoD) KYB reviews of business customers onboarding with Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment
- Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale
- Handle customer communications through onboarding: clear document requests, follow-ups and status updates
- Resolve onboarding requirements from our card-issuing and payments partners for EU customers
- Document decisions to a standard that holds up to second-line and regulatory review
- Keep Swedish casework moving when teammates are on leave or handling incidents
- Spend part of your time improving how we work: playbooks, templates and AI-assisted workflows
WHAT YOU NEED
- 2–4 years of KYB / AML / onboarding experience at a fintech, payment institution, EMI or bank
- Solid grounding in business customer due diligence: company registers, UBO identification, sanctions/PEP screening, and spotting red flags
- Fluent English, written and verbal
- Clear, friendly written communication with customers
- Curiosity about AI tools and how they can make casework faster and better
- Based in, or relocating to, Stockholm, with the right to work in Sweden
NICE-TO-HAVES
- Swedish (strongly preferred)
- Familiarity with Swedish sources and requirements (Bolagsverket, the beneficial ownership register, FI expectations under the Swedish AML Act)
- Experience onboarding EU businesses across several jurisdictions
- An additional European language
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building the Private Equity channel into one of the company's most significant sources of enterprise growth. Sponsors and their operating teams shape how portfolio companies run finance, and when they standardize on a platform, they do it across dozens of companies at once.
This role will be focused on managing the largest funds in the market. You will own a book of the most strategic PE firms Ramp works with, many of which have multiple investment investment strategies, fund vehicles, and GP stakes businesses under a single name. Each one likely has a different operating partner for each strategy, a deal team with its own relationships, and portfolio CFOs who make the final call. Your job is to know all of them, keep every thread moving, and turn that access into measurable adoption across their portfolios.
It is a high-volume, high-stakes book. The work is relentless relationship management paired with genuine commercial discipline, and it carries the highest CP goal on the channel team. There are only a handful of these seats at Ramp, and real executive visibility comes with them.
What You'll Do
- Own a book of upmarket and megafund PE partners, serving as their primary relationship owner at Ramp.
- Multi-thread across each firm: operating partners by strategy, deal teams, platform and portfolio operations leaders, and portfolio-company CFOs.
- Run disciplined portfolio analysis to find where Ramp can create value, and work with Account Executives to convert that into pipeline.
- Generate and own qualified pipeline against an aggressive CP target, prioritizing the large opportunities that move the number.
- Negotiate custom partnership structures where they make sense, including adoption commitments, and hold the line where terms do not work for Ramp.
- Partner with Events, Growth, Marketing, and Finance to deliver sponsorships, webinars, executive dinners and the collateral your partners ask for.
- Build and maintain the operating system behind the book: relationship maps, portfolio analysis, follow-ups and next steps across a large partner set on a tight touch cycle
- Use AI to automate research, portfolio mapping, call prep and follow-through so the book scales beyond what manual effort allows
What You Need
- A track record of carrying and hitting a high quota in a commercial role. Outbound sales development, account executive, or partnerships backgrounds all work.
- Deep working knowledge of how a private equity firm is structured, including the distinct roles of operating partners, deal teams, and portfolio leadership.
- Demonstrated ability to build and expand relationships across a large, complex organization.
- Exceptional organization and agency. History of managing a large book without dropping threads, continual follow-up, and navigating complex organizations.
- Comfort negotiating directly with sophisticated counterparts, and the judgment to know when to walk away.
- A practical, self-directed approach to AI. You build your own workflows rather than waiting for tooling.
- Strong cross-functional instincts across events, growth, marketing and finance. Ability to work dynamically with others internally to drive results.
- Willingness to travel frequently and to work from our New York office. CT or NJ with an in-office commitment also works, and we are open to relocation
Nice to Haves
- Experience partnering with or selling to private equity firms and their portfolio companies.
- Experience at a company with an established channel sales motion.
- Fintech, payments, expense management, or CFO-software background.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re all about great partnerships – and that starts with great people. We’re now looking for a new SMB Account Manager to join our team and help some of Denmark’s most exciting local restaurants thrive on Wolt. If you love building relationships, spotting growth opportunities, and driving impact, this might be the role for you. Since launching in Denmark in 2017, we’ve expanded to over 200 cities and partnered with 4,000+ restaurants – and we’re just getting started. Our Account Management team plays a key role in that journey, working closely with our partners to ensure their success on our platform. We’re a tight-knit team of 11 Account Managers who support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team, we think you’ll feel right at home. But don’t just take our word for it – see for yourself what your future colleagues say about working at Wolt
here
.
What you’ll be doing
As an Account Manager at Wolt, you’ll be responsible for managing and developing a portfolio of around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying opportunities, solving challenges, and making sure they get the most out of Wolt’s tools and services. You’ll work closely with your partners to improve their performance, introduce relevant products like Wolt Ads or Wolt+, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.
Day-to-day in this role you’ll:
Spend 5–10 days per month visiting restaurant partners to strengthen relationships and better understand their business
Manage commercial renegotiations and drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
Use data to identify growth opportunities and guide partners through improvements that drive performance
Support partners with day-to-day operational topics and process improvements
Monitor performance using Looker and prioritise where to focus your time and effort for the greatest impact
Gather feedback from your partners and share insights with internal teams to help improve our tools, services, and ways of working
Our humble expectations
We’re looking for someone who combines commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone who’s proactive, analytical, and thrives on building long-term relationships that deliver results.
Relationship-building skills – You’re a strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business owners
Commercial mindset – You understand business drivers and can spot opportunities to grow partner revenue and improve performance
Analytical skills – You’re confident working with performance data and dashboards (e.g. Looker, Power BI) to inform decisions and tell a compelling story
Initiative and ownership – You take charge of your own portfolio and proactively push projects forward beyond the obvious, without waiting for instructions
Experience – A background in sales or account management is a big plus
Technical comfort – You’ve used CRM systems and business tools before, and you pick up new platforms quickly
Languages – You’re fluent in Danish and English, both written and spoken
What we offer
At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account Manager, you’ll get just that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths.You’ll also enjoy perks like a discount on Wolt orders, daily lunch, and a stocked office with coffee, soft drinks, and fruit – plus a range of other local benefits.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and let’s get the conversation going!
We review applications on an ongoing basis, so we encourage you to submit your application as soon as possible.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Design, develop, and deliver full-stack applications using Python, FastAPI, React, and TypeScript
Build and deploy LLM-powered applications to production using RAG, prompt engineering, structured outputs, and OpenAI APIs
Implement vector and hybrid search solutions and document processing for PDF, Word, and Excel files
Evaluate, monitor, and improve LLM application quality using Langfuse or similar tools
Develop and maintain applications on Azure, including app hosting, VMs, and authentication integrations
Collaborate directly with clients, lead sessions with senior non-technical stakeholders, and communicate progress clearly
Translate ambiguous business needs into practical technical solutions
What You Bring
Strong experience with React, TypeScript, and Python, including FastAPI or similar frameworks
Proven experience delivering at least one LLM-powered application to production
Hands-on experience with RAG, prompt design, structured outputs, and OpenAI APIs
Experience with vector or hybrid search and parsing PDF, Word, and Excel documents
Familiarity with LLM evaluation and observability tools such as Langfuse
Working knowledge of Azure, including VMs, application hosting, and Entra ID / SSO
Strong client-facing communication and problem-solving skills
Nice to Have
MCP server development or Claude / AI agent integrations
Experience with PII protection, GDPR, and EU data residency, including tools such as Presidio
Background in finance, private equity, or M&A due diligence
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Italy
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Poland
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Portugal
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Bulgaria
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: France
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Belarus
PIPECARE Group is seeking a highly organized and detail-oriented
Administrative Assistant
to join our Legal Department. The successful candidate will support daily administrative and compliance operations within the department and contribute to maintaining accurate and up-to-date legal and contract records.
This role requires a proactive, high-energy individual with strong organizational skills and the ability to communicate effectively in both written and verbal English.
Key Responsibilities
Conduct comprehensive due diligence and compliance checks of records and archives related to expired, ongoing, and outstanding Agency Agreements, Commercial Contracts, Subcontracts, Logistics Agreements, Insurance Policies, Real Estate Contracts, Supply Contracts, agreements with third-party accounting and legal firms, Powers of Attorney (PoAs), Non-Disclosure Agreements (NDAs), and licenses requiring renewal.
Maintain and update contract tracking tables by entering all required information, monitoring contract validity, identifying expired or soon-to-expire agreements, and coordinating with responsible employees to obtain extensions and renewals in a timely manner.
Manage and maintain shared contract repositories, including uploading new agreements and supporting documents, organizing records, transferring expired documents to designated folders, and ensuring accurate recordkeeping in accordance with the relevant contract tracking systems.
Coordinate closely with internal stakeholders to ensure all required documentation is received, processed, and maintained on time, minimizing operational and compliance risks to the company.
Perform due diligence checks on potential suppliers and logistics partners in accordance with the company's Due Diligence Checklist to assess their reliability and compliance status.
Carry out any other administrative assignments and support activities as directed by the Legal Department and Management.
Requirements
Proficiency in English (written and spoken)
Excellent typing skills (touch typing preferred)
Higher education preferred
Strong punctuality, accuracy, and attention to detail
Proficiency in Microsoft Word, Excel, and ERP systems
Ability to manage multiple tasks and work in a structured, deadline-driven environment
About PIPECARE Group
PIPECARE Group provides comprehensive In-Line Inspection Services to identify and size pipeline threats. Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.
Belarus
ГибридLimassol, Cyprus
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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