Location: San Francisco; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
In this cross functional role, you will stand up our Executive Communications function, working alongside our deep bench of technical and business experts including our three, cofounders Chief Financial Officer, Chief AI Officer, SVP Government Affairs and many more. You'll create the executive communications strategy that fuels our growth among governments and enterprises in the most highly-regulated industries. In addition to partnering directly with C-Suite executives, you’ll nurture how we talk to customers, partners, and employees, including how we show up on the biggest stages around the world.
This is a rare opportunity to build an executive communications function at a fast-growing company in the most dynamic space in technology. This is a role for someone who gets excited at the push-and-pull process of working alongside executives - who is as adept at taking feedback as they are driving for alignment.
As Senior Manager, Executive Communications you will:
- Refine our existing executive communications strategy to ensure Cohere shows up for the best opportunities on the biggest stages
- Develop and implement comprehensive Corporate Communications strategies that align with organizational goals, values, and brand positioning across internal and external audiences
- Drive content across a variety of surfaces including speaking opportunities, op-eds, podcasts, and executive social media.
- Build and manage a small team of two, including one speechwriter and one external vendor
- Develop and execute rapid response muscle on behalf of execs
- Oversee high-impact communications forums including executive speaking engagements, industry conferences, customer events, and internal leadership gatherings
- Lead cross-functional executive storytelling initiatives that connect daily work to Cohere's mission, amplify customer success stories, and elevate executive thought leadership in the marketplace
- Leverage data-driven insights and audience research to inform executive communications strategies that resonate with employees, customers, partners, investors, and industry influencers
- Support Corporate Communications team in crisis and issues communications preparedness and response across all stakeholder groups, sometimes coordinating with legal, and functional teams to protect corporate reputation and stakeholder trust
- Serve as the central executive communications hub, ensuring seamless integration and consistency between internal communications, external PR, marketing narratives, and executive messaging across all touchpoints
You may be a good fit if you:
- Have 10-12 years of experience overseeing executive communications ideally in-house and within a fast-paced, high-growth tech or AI environment
- Are 3+ years of experience in people management
- Are comfortable providing fierce feedback collaboratively to executives, and know how to implement feedback independently for better results
- Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution
- Are adept in pre-IPO communications
- Have experience in policy and regulatory communications
- Are an exceptional writer with a talent for distilling complex, cross-functional topics into simple, compelling narratives
- Have experience serving as a communications business partner or trusted advisor to senior leaders, executives, and people/human resources teams
- Are highly organized and process-driven, with strong project management skills and a bias for action
- Bring high levels of creativity to communications – in format, channel, and storytelling
- Are comfortable navigating organizational dynamics and building strong relationships across all levels
- Thrive in ambiguous, fast-moving environments and know how to prioritize ruthlessly
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a
Data Engineer
, you will play a crucial role in our data team, contributing to developing and maintaining data pipelines and systems. You will work closely with data scientists, analysts, and other stakeholders to ensure the availability and reliability of data for decision-making and analytics. Your responsibilities will encompass data ingestion, transformation, and delivery, as well as maintaining and optimizing data infrastructure.
The Data Engineer is expected to contribute to developing and maintaining data infrastructure, ensuring data reliability and availability. You should be able to work independently and as part of a team, adapting to changing data needs and collaborating with data professionals to provide valuable insights to the organization. Staying current with data engineering best practices and emerging technologies is essential for success in this role.
Responsibilities:
Design, develop, and maintain data pipelines that ingest process, and deliver data from various sources, ensuring data quality and reliability.
Data Modeling: Create and maintain data models to support reporting, analytics, and business intelligence needs, optimizing data structures for performance and efficiency.
Implement ETL processes to transform raw data into meaningful insights, handling data transformation, aggregation, and enrichment.
Monitor and address data quality issues, implement data validation processes, and establish data governance practices.
Manage and optimize data storage, processing, and distribution systems, ensuring scalability and performance.
Collaborate with data scientists, analysts, and cross-functional teams to understand data requirements and deliver solutions that meet business needs.
Document data engineering processes, pipelines, and systems to maintain clear and accessible knowledge for team members.
Requirements:
Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.
Minimum of 3 years of experience in data engineering or a related field.
Proven experience with Redshift and Snowflake.
Experience with DBT.
Experience with Apache Airflow for workflow orchestration.
Proficiency in Python for data pipeline development and scripting.
Experience with AWS cloud services, including S3, EC2, and EMR.
Familiarity with Kafka for real-time data streaming.
Familiarity with data visualization and reporting tools (e.g. Tableau, Power BI or Looker).
Project management skills using Jira or similar tools.
Ability to collaborate effectively with cross-functional teams and understand business data needs.
Strong problem-solving skills, a proactive approach to troubleshooting data issues, and critical thinking abilities.
Adaptable and open to learning new technologies and methodologies.
What you will get in return:
•
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
•
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
•
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
•
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
•
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
•
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
•
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs.
We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job.
You own the question of who is taking value they did not pay for, and the system that stops them.
You make sure:
- We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss
- Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong
- The difference between fraud and unprofitable pricing is a number we can defend, not a vibe
- When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review
WHAT YOU WILL DO
Detection & scoring
- Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays.
- Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars.
- Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers.
- Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal.
Entity resolution & ring detection
- Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures.
- Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost.
- Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away.
Enforcement, policy & the cost of being wrong
- Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence.
- Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong.
- Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back.
- Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do.
Measurement & adversarial monitoring
- Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current.
- Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth.
- Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week.
- Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it.
Making it usable
- Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned.
- Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard.
- Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
- Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours.
- Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless.
- Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model.
- Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence.
- Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system.
- Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto
- Trust & safety and platform-integrity teams who owned detection and enforcement policy
- Growth or product data scientists who ended up owning promo-abuse because nobody else would
- Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build content-moderation or NSFW classification — that is a different function here
- Would ship a ban list without knowing its precision
- Optimize AUC on a label set your own enforcement created, and call it validated
- Need a labelled fraud dataset to exist before you can start
- Treat every negative-margin account as an abuser
- Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint.
What You Will Do
Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams.
Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets.
Advise the business on responsible AI governance and internal AI use policies.
Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets.
Collaborate on internal audits at Aleph Group level in the field of data protection.
Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics.
Participate in data protection, privacy, and AI-related legal projects.
Promote a strong culture of data protection and responsible AI compliance across Aleph.
Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation.
Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors.
Organize and maintain data protection records and related documentation at a global level.
Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance.
Carry out Data Protection Impact Assessments (DPIAs) together with the wider team.
Take on other ad hoc legal and compliance-related tasks as needed.
What We Are Looking For
A degree in Law.
Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role.
Solid expertise in data privacy laws and practices, including a deep understanding of GDPR.
Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus.
Working knowledge of AI-related legal and regulatory frameworks more broadly.
Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint.
Proficient English communication skills, written and verbal — this is a must.
A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools.
Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus.
Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Why Join Aleph
Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA.
Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching.
Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles.
Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is EUR 39,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role.
In addition to base salary, this role includes a variable component, paid annually.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: New York, United States
Who We Are
At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem.
Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment.
Recruiting should insert the current approved
OKX
corporate “Who We Are” language when the position is posted.
About the Team
The
Fraud
Investigations Team (FIT)
is a First Line of Defense function within OKX’s
Risk organization
responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations.
FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters.
The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX.
About the Opportunity
We are looking for an experienced
Senior Analyst, Blockchain Investigations &
Fraud
Intelligence
to join FIT.
This is first and foremost a
blockchain investigations role
requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings.
Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the
underlying blockchain architecture, transactional mechanics,
attribution
methodologies, clustering techniques, tracing limitations, and evidentiary considerations
necessary to reach reliable conclusions.
The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations.
The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters.
The Senior Analyst will directly manage
one Analyst
and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT.
What You’ll Be Doing
Blockchain Investigations & Digital-Asset Intelligence
Lead and conduct complex
blockchain investigations and transaction tracing
across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems.
Trace the
origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets
, including activity spanning multiple intermediaries and blockchain environments.
Conduct investigations using tools such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable blockchain intelligence platforms
, while understanding the methodologies and limitations underlying platform-generated attribution.
Analyze activity involving
centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies,
DeFi
protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems
.
Trace assets across
multiple chains and cross-chain transactions
, identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible.
Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators.
Understand and appropriately apply
wallet-clustering and
attribution
methodologies
, including the limitations and potential for false attribution associated with particular heuristics.
Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution.
Corroborate on-chain findings, where appropriate, with
internal account records,
KYC
/
KYB
information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence
.
Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities.
Reconstruct complex transaction flows and create clear
fund-flow diagrams, transaction maps, timelines, and visualizations
that allow investigators and nontechnical stakeholders to understand the movement of assets.
Analyze blockchain activity associated with suspected
fraud
, theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct
.
Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads.
Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings.
Distinguish between
confirmed
attribution
, vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis
.
Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct.
Maintain current knowledge of emerging
blockchain technologies, protocols, tracing methodologies, obfuscation techniques,
fraud
typologies, and developments affecting blockchain
attribution
or investigations
.
Fraud
Investigations & Investigative Intelligence
Conduct and support investigations involving
internal and external
fraud
, employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks
.
Combine blockchain findings with off-chain evidence to develop a
comprehensive investigative picture rather than treating blockchain activity in isolation
.
Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis.
Conduct
timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis
across individuals, accounts, wallets, devices, systems, transactions, and entities.
Support investigations involving
account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse
, particularly where a digital-asset, employee, vendor, or enterprise nexus exists.
Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct.
Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up.
Enterprise Data & Insider-Risk Analytics
Analyze appropriately authorized information including
system and access logs, authentication records, audit trails, customer-account activity,
KYC
/
KYB
information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry
.
Correlate blockchain activity with enterprise data to identify possible connections among
wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities
.
Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access.
Identify anomalous behavior or access patterns that may warrant additional investigation.
Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems.
Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets.
Investigative Reporting & Evidence
Prepare clear, concise, and well-supported
blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products
.
Explain complex blockchain concepts and transaction activity in plain language suitable for
investigators, senior management, Legal, regulators, or
law enforcement
, as appropriate.
Clearly distinguish among
allegations, investigative leads, known facts, third-party
attribution
, analytical judgments, assumptions, information gaps, and substantiated conclusions
.
Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports.
Maintain sufficient documentation to allow significant blockchain findings to be
reviewed, reproduced, and understood by another qualified analyst
.
Preserve and handle investigative records in accordance with applicable
evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements
.
Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions.
Protective Intelligence & Physical Security Support
Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests.
Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat.
Assist in evaluating available information relating to
credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators
.
Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels.
Support PST’s assessment while preserving
PST’s responsibility for protective-security decisions and operational response
.
Leadership & Development
Directly manage and develop one Junior Analyst, including
work allocation, coaching, technical development, quality assurance, and review of analytical work product
.
Serve as a FIT
subject-matter resource for blockchain investigations and on-chain analytical methodology
.
Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support.
Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology.
Help establish consistent standards for
blockchain investigations,
attribution
, documentation, quality assurance, and reporting
.
Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required.
What We Look For In You
7+ years of relevant investigative or analytical experience
, with meaningful professional experience specifically conducting
cryptocurrency or blockchain investigations
.
Demonstrated hands-on expertise independently conducting
complex blockchain tracing investigations
, rather than solely reviewing blockchain alerts or commercial risk scores.
Advanced proficiency with one or more blockchain intelligence platforms such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable technology
.
Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the
limitations associated with those methodologies
.
Demonstrated understanding of blockchain fundamentals, including
wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures
.
Strong understanding of digital-asset ecosystems including
centralized exchanges, self-hosted wallets,
DeFi
, DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies
.
Demonstrated ability to trace assets across
multiple chains, protocols, and intermediaries
and recognize when technical limitations prevent definitive continuity or attribution.
Experience conducting
transaction-graph analysis, wallet
attribution
, clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis
.
Ability to critically assess blockchain attribution and distinguish among
technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions
.
Experience integrating blockchain intelligence with
off-chain evidence and enterprise information
to develop investigative conclusions.
Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation.
Experience analyzing large or complex datasets and familiarity with tools such as
SQL
, advanced Excel, Python, Splunk, or comparable data-analysis technologies
.
Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise.
Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products.
Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving.
Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information.
Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators.
Nice to Haves
Experience conducting blockchain investigations within a
cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment
.
Experience investigating digital-asset matters involving
fraud
proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement
.
Experience supporting
asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis
.
Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse.
Experience with
OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information
.
Experience creating custom blockchain analytics through
APIs,
SQL
, Python, blockchain explorers, node data, or other raw-data sources
, rather than relying exclusively on commercial graphical interfaces.
Relevant blockchain-specific training or certifications, including certifications associated with
Chainalysis
, TRM Labs, or comparable blockchain-analysis platforms
.
Professional certifications such as
CFE, CFCS, CAMS, GIAC, or comparable investigative,
fraud
, financial-crime, cybersecurity, or intelligence credentials
.
What Success Looks Like
Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform.
The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine
how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what
attribution
can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion
.
The individual should be able to move seamlessly between
on-chain and off-chain evidence
, recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet.
They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon.
At the same time, this person must be sufficiently versatile to apply the same investigative discipline to
internal
fraud
, insider risk, enterprise data, third-party misconduct, and protective-intelligence matters
when required.
The hierarchy is much clearer this way:
blockchain investigations are the specialized core competency;
fraud
/investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities.
That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,000 - $214,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London, UK
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Executive working remotely in the UK and focused on the UK region, you manage target-accounts and an existing book of business that has companies with 501 - 2,500 employees based in the United Kingdom. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Commercial sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs.
You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years of SaaS sales experience, preferably in security with a focus on Commercial accounts OR top performance in SMB and ready to step up.
- Demonstrated success in owning and growing a geographical territory or country within EMEA.
- Proven track record of meeting or exceeding sales quotas and KPIs, including consistent experience closing deals with $50k+ ARR and the ability to clearly articulate deal strategy, execution, and outcomes.
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared.
- Proven track record of leveraging executive stakeholders throughout deal cycles, effectively multi-threading opportunities, and securing in-person meetings with key decision-makers.
- Experience conducting regular in-person customer engagement multiple times per month, with a willingness and ability to travel within your region for client meetings and industry events.
- Proficient skills in:
- Outbound prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target.
- Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite.
- Written and verbal communication skills across email and communication tools such as Slack and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties.
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote and fast-paced environment where products and value propositions evolve rapidly, including comfort selling against future vision while products are still in development.
- Demonstrated success managing high workloads and competing priorities without sacrificing quality of execution.
- A proven team player, eager to collaborate and achieve shared goals rather than working in isolation.
- Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve.
- Demonstrated experience partnering with channel resellers (enabling, account mapping, relationship building).
- Experience with the MEDDPPICC sales methodology or other rigorous qualification frameworks preferred.
- Preferred: Proficiency with Salesforce, Slack, Zoom, LinkedIn Sales Navigator & Outreach.
- Willingness to travel within your region for client meetings and industry events.
What you can expect:
- Own Your Territory: Manage and grow your designated territory in the UK region, focusing on acquiring new Commercial clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing our formalized sales process (MEDPICC preferred).
- Drive New Business Growth: Design and implement effective sales strategies to meet or exceed sales targets by:
- Consistently meeting or exceeding quarterly sales quotas.
- Maintaining a high volume of outbound activity, including calls, emails, and meetings.
- Identifying and engaging key decision-makers within target accounts.
- Developing and closing new business opportunities within your territory.
- Drive Organic Growth: Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts, leveraging your understanding of Extended Access Management.
- Close Multi-Product Deals: Identify opportunities and close large value deals with multiple product SKUs.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers. Interact with CISOs, CIOs, and other VP level-contacts, demonstrating excellent executive presence and knowledge of the cybersecurity industry.
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to develop tailored solutions that meet client needs and drive satisfaction, optimize client engagement, and identify growth opportunities.
- Cultivate multi-threaded relationships within client organizations to enhance overall account health and long-term success.
- Strategically leverage Partner, Alliance, and MSP relationships to create and close opportunities.
- Focus on Solution Selling:
- Implement selling strategies to align our solutions with client needs and objectives, focusing on their pain points and positioning our solutions as essential, strategic tools.
- Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions.
- Present and Negotiate:
- Confidently present to C-suite executives, using a consultative approach while articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Lead high-stakes negotiations with a focus on driving mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £53,000 GBP and £74,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Own a specific geographical region or country within the EMEA market which includes target-accounts and an existing book of business that has companies with 3000+ employees. Primary focus is on hunting new business opportunities, building sales pipeline, and driving growth within the ENT sector. Upscaling existing account base through expansion and upsell, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs.
You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 5+ years of SaaS sales experience, preferably in security with a focus on Enterprise accounts OR top performance in MidMarket/Commercial and ready to step up.
- Familiarity with the UK region.
- Demonstrated success in owning and growing a geographical territory or country within the UK.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
- Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, LinkedIn Sales Navigator & Outreach
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new ENT clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting (cold calling, and networking), supplemented with inbound leads and effective pipeline development inline with our sales methodology.
- Drive New Business Growth: Key Activities for effective sales strategies to meet and exceed sales targets including:
- Strategic Territory Segmentation: Refine client targeting by segmenting against Ideal Customer Profiles (ICPs) that align with enterprise needs and priorities.
- Contextual Business Understanding & Multithreading: Develop deep insights into the enterprise's structure, key decision-makers, and buying processes. Implement multithreading to engage various stakeholders across departments, ensuring broad influence and deeper engagement.
- Excellence in Outbound & Pipeline Generation: Leverage a combination of self-generated outreach, BDR collaboration, and marketing-driven initiatives to consistently build a high-quality pipeline.
- Tailored Discovery & Scoping: Align 1Password’s value to the enterprise's unique challenges through comprehensive discovery and scoping, ensuring that proposed solutions are relevant and impactful at scale.
- Continuous Improvement via Coaching: Maintain a growth mindset by actively participating in high-quality coaching sessions, driving incremental improvements in sales performance weekly
- Drive Organic Growth: Identify opportunities to expand and cross-sell 1Password’s solutions within existing accounts by building key stakeholder relationships and leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Internal Collaboration: Foster strong partnerships with internal teams such as BDR, Solutions, Channels, Onboarding, and Customer Success to craft tailored solutions that address the complex needs of enterprise clients, ensuring alignment across the customer journey.
- Multithreaded Client Engagement: Develop and maintain relationships across multiple stakeholders within enterprise client organizations, including C-level, IT, and security teams. This approach ensures a comprehensive understanding of the client's business, enhancing account health and expanding long-term value.
- Focus on Solution-Driven Selling:
- Implement 1Password methodology to ensure our solutions are strategically aligned with client goals and tailored to their specific needs.
- Demonstrate a comprehensive understanding of client challenges, and position our offerings as impactful, customized solutions that drive value and outcomes.
- Present and Negotiate:
- Confidently present to executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £87,000 GBP and £126,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Own a specific geographical region or country within the EMEA market which includes target-accounts and an existing book of business that has companies with 3000+ employees. Primary focus is on hunting new business opportunities, building sales pipeline, and driving growth within the ENT sector. Upscaling existing account base through expansion and upsell, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs.
You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 5+ years of SaaS sales experience, preferably in security with a focus on Enterprise accounts OR top performance in MidMarket/Commercial and ready to step up.
- Proven Enterprise AE success; Southern Europe enterprise selling experience; cybersecurity or identity background; evidence of personally creating and closing complex enterprise opportunities.
- Experience building an immature/whitespace territory; CISO and senior security buyer relationships; strong new-logo hunting record; experience balancing strategic deals with volume; MEDDPICC or comparable enterprise sales methodology.
- (EMEA) Demonstrated success in owning and growing a geographical territory or country within EMEA.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
- Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Nice to have:
- Existing channel relationships; Middle East and Africa experience; Italian and/or Spanish language capability.
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new ENT clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting (cold calling, and networking), supplemented with inbound leads and effective pipeline development inline with our sales methodology.
- Drive New Business Growth: Key Activities for effective sales strategies to meet and exceed sales targets including:
- Strategic Territory Segmentation: Refine client targeting by segmenting against Ideal Customer Profiles (ICPs) that align with enterprise needs and priorities.
- Contextual Business Understanding & Multithreading: Develop deep insights into the enterprise's structure, key decision-makers, and buying processes. Implement multithreading to engage various stakeholders across departments, ensuring broad influence and deeper engagement.
- Excellence in Outbound & Pipeline Generation: Leverage a combination of self-generated outreach, BDR collaboration, and marketing-driven initiatives to consistently build a high-quality pipeline.
- Tailored Discovery & Scoping: Align 1Password’s value to the enterprise's unique challenges through comprehensive discovery and scoping, ensuring that proposed solutions are relevant and impactful at scale.
- Continuous Improvement via Coaching: Maintain a growth mindset by actively participating in high-quality coaching sessions, driving incremental improvements in sales performance weekly
- Drive Organic Growth: Identify opportunities to expand and cross-sell 1Password’s solutions within existing accounts by building key stakeholder relationships and leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Internal Collaboration: Foster strong partnerships with internal teams such as BDR, Solutions, Channels, Onboarding, and Customer Success to craft tailored solutions that address the complex needs of enterprise clients, ensuring alignment across the customer journey.
- Multithreaded Client Engagement: Develop and maintain relationships across multiple stakeholders within enterprise client organizations, including C-level, IT, and security teams. This approach ensures a comprehensive understanding of the client's business, enhancing account health and expanding long-term value.
- Focus on Solution-Driven Selling:
- Implement 1Password methodology to ensure our solutions are strategically aligned with client goals and tailored to their specific needs.
- Demonstrate a comprehensive understanding of client challenges, and position our offerings as impactful, customized solutions that drive value and outcomes.
- Present and Negotiate:
- Confidently present to executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £87,000 GBP and £126,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Germany
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Own a specific geographical region or country within the EMEA market which includes target-accounts and an existing book of business that has companies with 3000+ employees. Primary focus is on hunting new business opportunities, building sales pipeline, and driving growth within the ENT sector. Upscaling existing account base through expansion and upsell, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a field-based sales role. That means you are expected to be regularly engaged in customer-facing activities, including in-person meetings, events, and other travel as required to effectively support your territory.
Your primary work location will be your home office, but your role requires a lot of mobility and flexibility. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- You can communicate in English and German fluently
- 5+ years of SaaS sales experience, preferably in security with a focus on Enterprise accounts OR top performance in MidMarket/Commercial and ready to step up.
- Familiarity with the DACH region.
- Demonstrated success in owning and growing a geographical territory or country within the DACH region.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
- Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new ENT clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting (cold calling, and networking), supplemented with inbound leads and effective pipeline development inline with our sales methodology.
- Drive New Business Growth: Key Activities for effective sales strategies to meet and exceed sales targets including:
- Strategic Territory Segmentation: Refine client targeting by segmenting against Ideal Customer Profiles (ICPs) that align with enterprise needs and priorities.
- Contextual Business Understanding & Multithreading: Develop deep insights into the enterprise's structure, key decision-makers, and buying processes. Implement multithreading to engage various stakeholders across departments, ensuring broad influence and deeper engagement.
- Excellence in Outbound & Pipeline Generation: Leverage a combination of self-generated outreach, BDR collaboration, and marketing-driven initiatives to consistently build a high-quality pipeline.
- Tailored Discovery & Scoping: Align 1Password’s value to the enterprise's unique challenges through comprehensive discovery and scoping, ensuring that proposed solutions are relevant and impactful at scale.
- Continuous Improvement via Coaching: Maintain a growth mindset by actively participating in high-quality coaching sessions, driving incremental improvements in sales performance weekly
- Drive Organic Growth: Identify opportunities to expand and cross-sell 1Password’s solutions within existing accounts by building key stakeholder relationships and leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Internal Collaboration: Foster strong partnerships with internal teams such as BDR, Solutions, Channels, Onboarding, and Customer Success to craft tailored solutions that address the complex needs of enterprise clients, ensuring alignment across the customer journey.
- Multithreaded Client Engagement: Develop and maintain relationships across multiple stakeholders within enterprise client organizations, including C-level, IT, and security teams. This approach ensures a comprehensive understanding of the client's business, enhancing account health and expanding long-term value.
- Focus on Solution-Driven Selling:
- Implement 1Password methodology to ensure our solutions are strategically aligned with client goals and tailored to their specific needs.
- Demonstrate a comprehensive understanding of client challenges, and position our offerings as impactful, customized solutions that drive value and outcomes.
- Present and Negotiate:
- Confidently present to executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🏝 Generous PTO policy
💖 Company-wide wellness days (1 per quarter)
Growth and future
📈 Company equity for all full-time employees
💸 Statutory pension plan
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Employee-led inclusion and belonging programs and ERGs
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to join our Product team. You will own Software Factory, a new product area that puts AI agents on every stage of the development loop — triaging an issue, planning it, writing the code, and checking the result — while keeping people on the judgment calls. Human time and human attention have become the bottleneck, and the opportunity is to move towards automation of continuous software maintenance and improvement. You will define how agents help fix bugs, implement features, improve performance, mitigate security issues, improve code quality, and increase test coverage. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and multi-year roadmap for Software Factory.
Define the workflow model — how work moves through classification, analysis, implementation, and review, and where the handoff back to a person belongs
Own the trust and quality bar: evals, verification, retry behavior, and what the factory is permitted to touch without human approval
Define how factories integrate with where engineering work already lives, including GitHub and Linear, and with agent harnesses such as Codex and Claude Code, as well as new dedicated surfaces for interacting with factory agents.
Shape the memory and context model that lets a factory accumulate real knowledge of a repository over time
Work directly with design partners and Enterprise customers adopting factories against their own codebases
What you need
You've worked on developer tooling products, ideally CI/CD, code review, developer productivity, or AI coding tools
You have deep hands-on experience with coding agents and a substantiated point of view on where they succeed and where they fail today
You have the technical depth to reason about agent orchestration, evals, context management, and sandboxed execution
You have owned a platform area that other product teams build on, and set technical direction others adopted
You have experience with products whose output is probabilistic, including defining acceptance bars and measuring quality over time
You have experience working directly with design partners or Enterprise customers on adopting new engineering workflows
Bonus if you
Have worked on multi-agent systems or agent orchestrators.
Have worked on evals or systematic measurement of AI output quality
Have worked on products adopted bottom-up by individual developers before spreading to teams
Have run or operated a large open-source project
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Russia; Perm; Moscow
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
THE ROLE
We are hiring a Team Lead, Web3 to lead a cross-functional team of frontend, backend, smart contract and QA engineers in XsollaZK, Xsolla's Web3 ecosystem on a zkSync-based L2. Your team builds:
smart wallets built on account abstraction;
SDKs that game studios and partners use to bring players on-chain;
infrastructure backend services for tokenizing in-game items and currencies;
ecosystem dApps: a DEX, an NFT marketplace and an auction.
This is a management role. Most of your time goes to people and delivery: building the team, growing engineers, and making delivery predictable. The rest goes to technical leadership: architecture, reviews and hands-on code where it matters.
Responsibilities
WHAT YOU WILL OWN
The team: hiring, onboarding, growth and performance of frontend, backend, smart contract and QA engineers
Delivery: predictable commitments, a sustainable pace and the quality of what the team ships
How the team works: processes, engineering standards and an AI-assisted workflow
Relationships with Product, DevOps and other
Xsolla
product teams: priorities, dependencies and expectations
The technical direction of the team's product area: on-chain / off-chain architecture and key technical decisions, justified in writing
Security and reliability of what the team ships: signing flows, contracts that hold user assets, production operation and the team's on-call rotation
WHAT YOU WILL DO
People
Set clear goals and expectations for each engineer
Run regular 1:1s, performance reviews and career development conversations; give direct feedback and address underperformance
Hire engineers across disciplines: define roles, run interviews and onboard new people
Grow engineers through mentoring and build the team's next leaders
Build a culture of technical excellence, collaboration and continuous learning
Delivery
Work with Product to shape requirements, estimate and plan work
Manage scope, workload, risks and dependencies so the team delivers on its commitments
Report progress, risks and blockers to stakeholders
Lead the team through production incidents and post-mortems
Continuously improve development processes and team efficiency
Technical leadership
Review architecture and critical code across backend, frontend and smart contracts, with a focus on edge cases specific to
Xsolla
products: smart wallets, tokenization of in-game items and currencies, marketplace and auction flows
Lead key decisions on smart wallet integration (UserOperations, paymaster and gas sponsorship), session keys and the signing flow
Identify systemic risks (key management, signature phishing, bundler and
RPC
dependencies) and make sure they are addressed before they become incidents
Contribute hands-on to critical features when needed
Set up AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) and drive its adoption across the team
REQUIRED
Management experience
5+ years of engineering management experience
Managing cross-functional teams that combine several disciplines (for example frontend, backend, smart contracts and QA)
Teams you led shipped dApps to production and maintained them
People leadership
Hiring and building teams: defining roles, running interviews, onboarding
Performance management: setting goals, giving feedback, running performance reviews, handling underperformance
Growing engineers: career plans, mentoring
Delivery and stakeholders
Delivery planning: estimation, sprint planning, managing scope, risks and dependencies
Working with Product and other teams on priorities and trade-offs; explaining technical trade-offs to non-technical stakeholders
Leading a team through production incidents and post-mortems
Balancing management with hands-on technical work
Technical depth
A strong technical background: hands-on engineering experience across the Web3 stack, deep enough to lead technical decisions and review work on each layer:
Web3 libraries and wallets: viem and wagmi in production; how wallet signers work (EOAs, browser and embedded wallets, smart accounts, EIP-191, EIP-712, EIP-1193); smart wallets (UserOperations, paymasters, ERC-1271)
Backend: Go and TypeScript (Node.js); processing on-chain events (idempotency, reorgs, retries); asynchronous messaging (Kafka, RabbitMQ or
NATS
); PostgreSQL and Redis; REST and gRPC API design
Frontend: React and TypeScript; web security fundamentals (
XSS
,
CSRF
,
CSP
, safe handling of signatures and keys in the browser)
Smart contracts: reading Solidity and the
EVM
(storage, gas, proxy upgrade patterns, access control); common vulnerability classes (reentrancy, front-running /
MEV
, oracle manipulation, signature replay)
Operations: Docker, Kubernetes, CI/CD; observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Spoken English at B2 level or higher
Nice to Have
ZK
Stack and
zk
-rollups: EraVM vs
EVM
, system contracts (ContractDeployer, NonceHolder), L1↔L2 messaging, bridging and finality
Smart contract development in Solidity with Foundry
Deeper account abstraction: ERC-4337 EntryPoint versions and validation rules (ERC-7562, ERC-6492), modular accounts (ERC-7579 / ERC-6900), session keys and delegated permissions (ERC-7710 / ERC-7715), EIP-7702
Hands-on experience with wallet and
AA
infrastructure technologies (Sequence, thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, ZeroDev, Safe{Core}), with clear views on build versus buy
Key management:
HSM
,
MPC
/ threshold signing, social or guardian-based recovery
DeFi (
DEX
,
AMM
) and
NFT
marketplaces (ERC-721, ERC-1155, auctions)
go-ethereum and abigen
Managing distributed or remote teams
Gaming or fintech experience with high-load systems
HOW WE WORK
Decisions in writing.
Significant technical decisions are written up as an
RFC
or
ADR
that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering.
We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call.
Your background, your motivation and the role.
Technical interview.
Built on the
Technical depth
part of the
Required
section and the technical items in
What you will own
.
People and delivery.
Built on the
Management experience
,
People leadership
and
Delivery and stakeholders
parts of
Required
: real situations from your experience with hiring, performance, delivery and incidents.
Bar raiser.
An engineer from outside the hiring team checks that you raise the overall engineering bar.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: Russia; Moscow; Perm
Workplace: remote
About Xsolla
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
About the Role
We are hiring a Staff Software Engineer to own the smart wallet and account abstraction layer of XsollaZK, Xsolla's Web3 platform on a zkSync-based L2. This is an individual contributor role with a large technical scope. You are the technical anchor for how millions of players get an on-chain account they never have to think about.
The product. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account. The account is derived from their identity claim, is identical on every device, and its private keys never leave the client. It is not a separate wallet screen: it is the player's inventory. It backs:
minting and gifting;
trading on our Bazaar marketplace;
Merkle-based reward airdrops;
gas sponsorship;
an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider.
Responsibilities
The technical strategy and architecture of the smart wallet platform: account model, signing, session management and gas abstraction at scale
The smart account and permissioning model, evolved to meet both product and compliance needs
The security model where our signer meets third-party applications: what a player is actually approving, and proof that the UI shows it
The custody and recovery roadmap, from today's interim mechanisms (including raw key export) to
MPC
-based custody
Cross-team technical decisions on account architecture, SDK contracts, data modeling and platform reliability, with buy-in from the wallet, marketplace, SDK, mobile and security teams
Engineering standards in the Web3 domain
Production escalations in the wallet and account abstraction domain
WHAT YOU WILL DO
Design and evolve the
ERC
-4337 user operation lifecycle (prepare → sign → submit → confirm),
EIP
-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives (including origin-bound Smart Sessions) that let players act without a prompt on every transaction
Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable
Define
EIP
-1193 /
EIP
-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow
Design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets
Identify systemic risks (key management, signature phishing, reorgs and indexer staleness, bundler and
RPC
dependencies, contract upgrade paths) and lead initiatives that resolve them before they become incidents
Write RFCs and design docs; review critical code, contracts and designs
Work with product, security, legal and infra teams to align on the roadmap and turn business and regulatory needs into well-scoped technical plans
Create leverage for the engineering org through documentation, tooling and mentorship
Serve as the escalation point for complex production issues: a stuck user operation, a drained paymaster, a signing prompt a player didn't understand
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
REQUIRED
Experience
8+ years of engineering in the Ethereum ecosystem working with crypto wallets and smart wallets
Designing or operating a production smart wallet or account abstraction system serving real users and real value
Shipping and operating systems where a bug meant lost funds. You can talk concretely about the guardrails, reviews and rollback paths you put in place
Account abstraction and smart wallets
ERC
-4337 in depth: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (
ERC
-7562), gas estimation and its failure modes, counterfactual deployment, signature validation for undeployed accounts (
ERC
-6492)
EIP
-7702 and the post-Pectra landscape:
EOA
delegation, its interaction with EntryPoint v0.8, and the risks it introduces (residual key authority, delegation phishing, storage collisions)
Building on or extending production smart account implementations; modular account standards (
ERC
-7579 /
ERC
-6900)
Session keys and delegated permissions: scoped, time-limited, policy-bound authority; TTLs and contract allowlists, origin binding, permission revocation;
ERC
-7710 /
ERC
-7715
Signature schemes and wallet interfaces:
EIP
-712 typed data,
ERC
-1271 contract signatures, WebAuthn / passkey (P-256) signers;
EIP
-1193,
EIP
-6963,
EIP
-5792 batched calls,
ERC
-7677 paymaster interfaces
Smart contracts and
EVM
Solidity and the
EVM
: reading, reviewing and writing account, paymaster and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors
L2 specifics and their effect on wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior,
RPC
and indexer semantics
Backend
Go: idiomatic code, concurrency patterns, performance profiling
TypeScript and SDK design: client-side SDK surfaces that internal and external teams build on
Distributed systems and their trade-offs (consistency, availability, failure modes); reconciling off-chain state against an authoritative on-chain result
Data and infrastructure
PostgreSQL: schema design, query optimization, migrations at scale
Kubernetes: deploying, operating and debugging services
Asynchronous messaging and event-driven design (Kafka or
NATS
): consumer groups, at-least-once delivery
Git, CI/CD
Security
Key management in production: platform secure storage (Keychain / Keystore), HSMs,
MPC
or threshold signing, and the operational discipline around each
Wallet threat modeling: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, paymaster griefing and
DoS
Leadership
Leading multi-quarter technical initiatives across teams
Influencing architecture and standards beyond your immediate team
RFCs and design docs that stand on their own and are actionable without you in the room
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
English at C1 level
Nice to Have
Hands-on experience with
ZK
Stack and
zk
-rollups
Hands-on experience with embedded and ecosystem wallet and
AA
infrastructure technologies (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}), with clear views on build versus buy
MPC
/ threshold custody, social recovery or guardian-based recovery in a consumer product
NFT
and token infrastructure at scale:
ERC
-721 /
ERC
-1155 /
ERC
-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services
Contributions to open-source wallet, security or identity projects, including authoring or reviewing
ERC
/
EIP
standards
Compliance requirements for crypto consumer products:
KYC
/
AML
, geofencing,
MiCA
, SOC 2, ISO 27001,
GDPR
data minimization, audit logging
Identity and auth integration for wallet derivation: OAuth 2.0 /
OIDC
, JWT verification, token scoping
Platform or infrastructure engineering: building systems other engineers build on
Owning a mobile wallet surface: React Native / Expo, WebView provider injection, native signing UI
Gaming industry experience: platforms for game developers, publishers or players
How We Work
Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We work across time zones, so a design has to stand on its own.
AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call. Your background, your motivation and the role.
Technical interview. Built directly on the What you will own and Required sections above. We won't ask about anything this posting doesn't promise.
System design. You design part of a wallet or account abstraction platform end to end and walk us through the trade-offs.
Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to join our Product team. You will own Vercel's networking and CDN product areas. Networking includes the service mesh, Perimeter, VPC connectivity, and Microfrontends. CDN includes the caching layer, traffic security through WAF and DDoS mitigation, domains, and general ingress. You will set direction for how applications and services connect securely, how traffic enters Vercel, and how content is delivered quickly and reliably around the world. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and multi-year roadmap across Vercel's Networking and CDN product areas
Evolve existing Networking and CDN products (service mesh, Perimeters, Ingress, caching layer, Traffic security, WAF, DDoS mitigation, Domains) by defining new features and designing new product surfaces.
Define pricing for new products or features.
Partner with Engineering on the performance and reliability.
Work directly with Enterprise customers and the field on connectivity, networking, performance, and security requirements that block adoption or scale
What you need
You've built and shipped networking, CDN infrastructure, service mesh, or private connectivity products
You have the technical depth to reason about service-to-service networking, VPC connectivity, HTTP caching semantics, cache invalidation, TLS, DNS, and global request routing
You have experience with Layer 7 security products such as WAF, DDoS mitigation, or bot management
You understand the networking and routing challenges of composing independently deployed services into applications
You have owned multiple connected products and set direction that other product teams built against
You have experience working directly with Enterprise customers on networking, connectivity, and security requirements
You have experience using usage, reliability, and performance data to drive roadmap decisions
Bonus if you
Have worked at a cloud provider or on a serverless, container, or edge compute platform
Have an engineering background or have operated production network infrastructure
Have worked on products where incident response and postmortems are a regular part of the job
Have experience with compliance and security requirements in enterprise procurement
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to join our Product team. You will own Vercel's compute platform — Fluid compute, Vercel Functions, Sandbox, and more — the layer that runs every workload our customers deploy. You will set the direction for how developers configure, scale, and run code on Vercel, from a single function, to multi-service architectures, to agents. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
Vercel invested in its own microVM-based compute infrastructure externally called “Fluid compute”. Fluid changed what’s now possible to run on Vercel. For example, we’ve delivered Sandboxes, a new primitive to run untrusted and agent-generated code. We are just scratching the surface of what Fluid can deliver. This is a senior role with wide latitude: you'll decide where that platform goes next.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and multi-year roadmap for Vercel's compute platform.
Define how Vercel serves AI and agent workloads, where long-running, I/O-bound, and code-executing tasks have a fundamentally different compute profile than traditional request/response traffic.
Shape the developer experience of running workloads on Vercel: resource model, attributes, API and config files.
Partner with Engineering on the performance and reliability bar for compute, including cold starts and creation time latency
Define pricing for new products and resources.
Set the compute primitives that adjacent product areas build on, and work with those teams on what they need from the platform
Work directly with Enterprise customers and the field on compute requirements that block adoption or scale
What you need
You've built and shipped infrastructure or developer platform products, ideally compute, serverless, containers, or runtime platforms
You have the technical depth to reason about concurrency, cold starts, isolation models, and the cost and performance tradeoffs of a compute platform
You have owned a platform area that other product teams build on, and set technical direction others adopted
You have experience with AI or agent workloads and how their resource profile differs from conventional web traffic
You have experience working directly with Enterprise customers on infrastructure requirements
You have experience using usage and product analytics data to drive roadmap decisions
Bonus if you
Have worked at a cloud provider or on a serverless, container, or edge compute platform
Have an engineering background or have built software yourself
Have worked on multi-runtime platforms and the tradeoffs of supporting several language runtimes
Have worked on sandboxing, isolation, or secure execution of untrusted code
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
ГибридLondon, UK
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