Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Consumer Engineering builds the Affirm experience millions of people use to pay over time, honestly and without hidden fees. We own the Affirm app, web checkout, and the account tools people use to manage purchases, payments, and savings. Our engineers work closely with product and design to ship fast, test often, and make every interaction simple and transparent.
You will be matched with a role on Consumer Engineering after completing the interview evaluation process. Your recruiter will work closely with you throughout the process to understand your interests and experience to find the strongest role fit.
What you’ll do
You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
You will help develop talent on your team by providing feedback and guidance, and leading by example.
What we look for
You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade - N
Equity Grade - USA 9
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA Pacific base pay range (CA, WA, NY, NJ, CT):
$195,000 - $255,000
USA Sapphire base pay range (all other U.S. states):
$173,000 - $233,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST).
GitLab is looking for an enthusiastic and strategic Business Development Representative - US State/Local & EDU (SLED), to join our growing Business Development team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted US SLED working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Effectively conduct outbound prospecting initiatives in collaboration with SLED sales counterparts as well as managing inbound lead flow.
Conduct high-level discovery conversations in target accounts
Meet or exceed BDR-sourced First Order, Stage 1, and Stage 3 pipeline targets
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory
Manage, track, and report on all activities and results using Salesforce
Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager
Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events
Attend field marketing events to engage with participants identify opportunities, and to schedule meetings
What you’ll bring
Experience prospecting into State/Local Agencies, as well as the EDU sector
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills
Meet or exceed daily, weekly and monthly KPIs
A self-starter with a track record of successful, credible achievements
You share our values, and work in accordance with those values
Knowledge of business process, roles, and organizational structure
Determined personality with a desire to grow and win
Passionate about being a part of GitLab’s journey
Ability to quickly learn new processes and tools that are critical to success as a BDR (Outreach, Zoominfo, Cognism, Salesforce, LinkedIn Sales Navigator, etc)
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Globally we require excellent written and spoken English which is our company language
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT).
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the US and Canada.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Previous tech industry experience in an outbound sales development role is required.
Experience selling into or supporting the Financial Services (FINS) industry is preferred.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sweden - Remote
About the Company
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About the Role
In the role of Field Operations Lead, you will plan and execute our field activities in Sweden to meet our business objectives without causing harm to our people, our contractors and partners, or the communities and environments where we operate. You will report to our Field Operations Director North America & Europe and other members of the operations and exploration team. Your primary responsibility will be to serve as the leader of field operations for 1–3 projects per year across Sweden and potentially other Nordic or European jurisdictions.
Responsibilities
Plan
Lead planning of complex exploration projects and moderate-scale development programs in Sweden, including drilling campaigns, electromagnetic surveys, and reconnaissance programs
Lead 1–3 concurrent projects of varying size, complexity, and jurisdiction, with accountability for planning and execution
Lead procurement strategies: contractor selection, bid evaluation, benchmarking, and contract administration for Sweden-based programs
Develop detailed project-level risk and hazard identification, risk assessments, mitigation plans, and critical control implementation, with particular attention to Swedish winter construction conditions
Lead project kick-offs with integrated teams and contractors, covering scope, execution strategy, and risk management
Contribute collaboratively to data collection planning during Phase 4a of the Exploration Project Lifecycle
Generate creative field operations scenarios outside conventional boundaries that lead to efficient programs
Execute
Lead end-to-end execution of assigned projects from mobilization through demobilization and closure
Provide strong leadership during changing field conditions, including Arctic and sub-Arctic weather events
Track and forecast production rates, spend profiles, and resource requirements
Manage and direct all field activities: lead contractor performance evaluation, feedback, and improvement
Maintain daily contact with and monitor the status of KoBold personnel and contractors while in the field; maintain close communication with the Project Geologist, Project Data Scientist, and the Senior Project Planner
Close
Lead site remediation and rehabilitation activities per Swedish regulatory standards
Lead contractor performance reviews and lessons learned to drive continuous improvement
Compliance and Stakeholder Engagement
Lead execution within regulatory compliance, monitoring, and reporting in accordance with Swedish mining and environmental legislation (including the Mining Act 621/2011 and Environmental Protection Act), EU regulations, and the practices of our joint venture partners
Ensure execution is done within Swedish permitting processes, land access agreements, community relations, third-party agreements, and any joint venture requirements
With leadership direction and support, represent KoBold Metals with local Swedish stakeholders, including communities, landowners, municipal authorities, and environmental bodies
Process Improvement and Mentoring
Create ways of working that allow us to continue to work more effectively and to be nimble so that we can support machine-learning-driven dynamic field programs, where we adapt our plan based on the data we collect at each stage
Mentor Field Operations Supervisors: ensure field operations follows KoBold’s systems, practices, and leading industry standards
Qualifications
Required
At least 12 years of experience conducting field operations in mineral exploration and mining, oil and gas, or a related industry, with demonstrated progression in complexity and responsibility
Advanced knowledge of construction methodology, including winter and frozen-ground construction (tracks, pads, ice roads) relevant to Nordic operating environments
Advanced understanding of helicopter-supported exploration, including utilization optimization and emergency response considerations
Strong understanding of procurement processes: RFP development, bid evaluation, and contract administration
Strong understanding of rehabilitation and closure planning
Demonstrated commitment to health and safety standards, including incident management, root cause analysis, and corrective action implementation and verification
Strong conceptual knowledge of all HSE, Land and Permitting, Legal, and Business Development systems as applied to exploration projects
Ability to manage and supervise KoBold staff and contractors on all aspects of field activities, including complex and higher-risk field programs
Ability to design complex field programs including scope, cost estimates, risk assessments, procurement, and project execution plans
Ability to prepare complete and accurate deliverables based on the Exploration Project Lifecycle and synthesize findings for integrated project teams and leadership
Ability to work in remote and isolated locations for extended periods of time, including Swedish Norrbotten and other Nordic environments
A high degree of independence and the ability to work effectively with limited supervision
Must speak, read, and write in Swedish and English; additional language skills are of benefit
Valid First Aid Certification (Level 3 or Wilderness First Aid preferred)
Preferred
Recognized internally or externally as a subject matter expert in field operations across at least two operation types (e.g., drilling, EM surveys, civil works)
Material understanding of data science products (e.g., catchment analyses) and their appropriate uses in exploration
Experience with Swedish and/or Nordic regulatory frameworks governing exploration operations
Experience working on projects with dedicated exploration teams including both Geologists and Data Scientists, demonstrating sustained partnership and effective interdisciplinary collaboration
Familiarity with project management principles and managing projects remotely across multiple jurisdictions
Experience with logistics tied to complex remote operations in cold-weather environments, including helicopter, weather, camps, chartered flights, and drilling operations
Finnish or other Nordic language skills are an asset
What We Value
Sustained partnership with exploration teams, including both Geologists and Data Scientists, on one or more exploration projects
Effective communication with team members across Geology, Data Science, HSE, Aviation, Legal, Community Relations, and Land and Permitting
Perpetuating KoBold’s ethical standards through your own actions and in communicating with others
Leading constructive field operational dialogue with colleagues; offering ideas freely and being willing to be wrong
Receiving constructive and critical feedback well and providing constructive input and guidance to others
Recognizing and elevating the team’s contributions, both in the field and to leadership, reinforcing a culture where strong work is visible and valued
Interest in contributing broadly to the success of the company and eagerness to pitch in where needed
What to Expect
Joining KoBold means getting the opportunity for hands-on exposure to our exploration projects around the world. All employees are expected to travel to project sites, with a minimum of one week per year. Field-facing and technical roles spend significantly more time in the field.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunities for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
This position is a Full-time Contract role.
Location: KoBold is a remote-first workplace. All candidates should be legally authorized to work in one of the following countries: Sweden or Finland.
Compensation ranges are listed in USD. If you are based outside the US, the range may not translate directly: US pay reflects a different market with different competitive dynamics, so we benchmark roles against the local market rather than converting the listed figure.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote US
Compensation Range: $160,000 to $170,000 base plus bonus and equity
What You'll Do
Huntress is looking for a Channel Marketing Manager to partner directly with our strategic resellers in North America and plan and execute go-to-market motions that drive pipeline and revenue. You will build joint marketing plans with a group of strategic and focus partners, bring Huntress campaigns and programs to life through those partners, and measure what works so we can invest where the return is highest.
This role is hands-on. The ideal candidate is a strong relationship-builder who works comfortably with partner marketing and sales teams, is data-driven and action-oriented, and has a record of turning joint plans into measurable results.
Responsibilities
Build and own joint marketing and GTM plans with Strategic and Focus North American resellers, with clear goals for pipeline, bookings, and activity with measurable ROI.
Plan and execute partner GTM motions, including demand generation campaigns, webinars, regional and field events, product launch plays, and partner-led programs.
Serve as the primary marketing point of contact for North American reseller partners, helping them position and sell Huntress to their customers with consistent messaging, branding, and execution.
Adapt Huntress campaigns, messaging, and assets into partner-ready kits and co-branded materials that partners can launch with minimal effort.
Plan the activities and campaigns that put MDF and co-marketing funds to work with your partners, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Partner with Partner Sales, Demand Generation, Product Marketing, and Channel Operations to align partner campaigns with corporate priorities, lead handling, and attribution.
Collaborate with Product Marketing to turn product updates and launches into channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Support partner engagement through the Huntress Hub partner portal, including communications, resources, and ongoing engagement strategies.
Track and report on partner marketing KPIs, including partner engagement, sourced and influenced pipeline, campaign conversion, and use the results to guide investment.
Capture partner feedback and recommend improvements to channel programs, enablement, and marketing resources.
Support partner QBRs, events, and executive engagements with strategic partners.
What You Bring to the Team
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Proven success planning and executing co-marketing programs with resellers that produced measurable pipeline and revenue.
Working knowledge of the North American reseller ecosystem and how partners market and sell.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute several programs and partner relationships at once, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Exceptional ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Experience with account-based or partner-specific campaign planning.
What Success Looks Like in the First Year
Joint marketing plans in place and running with each of your strategic resellers.
Measurable growth in partner-sourced and partner-influenced pipeline.
Well-planned, MDF-funded activity with your partners and a clear view of ROI by partner and campaign type.
Partner-ready campaigns and assets that your partners use again and again.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey continues to scale, we’re hiring our first Employee Relations Business Partner to own employee relations across the US. You’ll work closely with our US People Business Partners, managers, and Employment Legal team on performance issues, investigations, and sensitive employee transitions, as well as partner on Global matters
This is a hands-on role with meaningful ownership. You’ll work directly with managers and employees to resolve difficult situations while helping us scale an ER approach that is consistent, practical, and suited to a fast-moving company.
WHAT YOU’LL DO
- Own US employee relations matters from intake through resolution, including performance concerns, conduct and sensitive issues. Work directly with managers and Employment Legal in partnership with the relevant People Business Partner.
- Lead thorough, impartial workplace investigations. Develop investigation plans, conduct interviews, assess evidence, document findings, and coordinate appropriate follow-up.
- Help managers navigate difficult conversations and decisions. Challenge assumptions, distinguish facts from impressions, and provide clear guidance that balances business needs, fairness, and employee trust.
- Be a thoughtful resource for employees. Listen carefully, explain processes and next steps clearly, and handle sensitive information with discretion.
- Partner with Employment Legal and People Business Partners on case strategy, required reviews, employee communications, and implementation of agreed outcomes.
- Build practical tools and improve how we work. Develop case-management practices and manager resources, use case trends to address recurring issues, and develop ad hoc training / programs as relevant.
-
WHAT YOU’LL BRING
- 7+ years of experience in employee relations or related People roles, with substantial hands-on ownership of complex ER matters and workplace investigations.
- Experience managing employee relations in a high-growth technology environment, ideally AI, with exposure to both technical and commercial teams.
- Strong working knowledge of US employment requirements and experience translating legal guidance into practical recommendations.
- Experience across both investigations and ongoing ER advisory work, including performance management, conflict resolution, and sensitive separations.
- Credibility with senior leaders and the confidence to challenge a proposed approach while maintaining trust. You can be direct without being dismissive and empathetic without avoiding the difficult message.
- Strong writing, organization, and judgment. You can manage competing priorities, maintain clear records, and explain your recommendations.
- A low-ego, high-ownership approach. You’re comfortable operating through ambiguity, building what is missing, and adapting your approach rather than defaulting to a playbook.
COMPENSATION
$165,400 - $248,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Intellias
Meet your recruiter
Viktoriia Borsuk
viktoriia.borsuk@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Strong Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds.
Responsibilities:
Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences.
Participate in on-call rotations and provide timely incident response and resolution.
Perform ticket analysis, service interruption analysis.
Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities
What you need for this
Critical Experience:
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Familiarity with Business Support System (BSS) (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together)
Technical Skills of Rest API
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Must have experience of working with microservices.
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Practical experience with NoSQL databases, such as Couchbase and HBase.
Hands-on expertise in PostgreSQL
Practical experience with Unix / Linux Scripting
Proficiency in English communication, both written and verbal.
Requirements:
4+ years of experience
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Will be a plus:
Familiarity with Fuse, Camel, and Spring Boot is a plus.
Knowledge of REACT and Redux is considered an added advantage.
Proficiency in Core Java and Java scripting.
Knowledge of API Man.
Knowledge of Diameter Protocol is a plus.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
BSS
Docker/Kubernetes
Grafana
Linux
NoSQL
PostgreSQL
Prometheus
REST
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Product Marketing
Location: Remote US
Compensation Range: $180,000 to $210,000 base plus bonus and equity
What You’ll Do:
As the Principal Product Marketing Manager for the Huntress In-house IT and Security (IIS) segment, the lean IT and security teams at small and midsized organizations who are expected to protect everything with a handful of people (or sometimes just one).
Our existing product-aligned PMMs define what each product does and why it matters. You take that work the last mile, creating next-level narratives, new content, and enablement that resonate with your segment so that marketing, sales, and channel partners can have more relevant conversations and close more business, faster.
You are Outcome-Obsessed, connecting messaging, enablement, and demand programs to measurable business results. You bring Perfect Imperfection to research and go-to-market work by acting on useful insight, learning quickly, and sharpening the IIS motion each quarter. Candor guides how you work across teams, giving you the confidence to make recommendations, hold a point of view, and push back constructively.
Responsibilities:
Own IIS segment positioning, value propositions, message architecture, proof points, and a repeatable bill of materials across the personas and key industries of your segment.
Conduct ongoing research and analysis to improve the IIS motion, including representing the voice of IIS buyers and their needs in product launch and roadmap conversations.
Partner with Product Marketing peers to adapt portfolio and platform content for IIS audiences and key industries.
Partner with Campaigns and Growth Marketing to turn audience insight into demand programs, nurture streams, outreach, livestreams, buyer guides, verticalized content, comparison content, business-case tools, demo narratives, and other mid- and bottom-funnel assets.
Equip SDRs, AEs, and Customer Account Managers with talk tracks, discovery questions, objection handling, content, and enablement.
Support the Channel team with vertical-specific content, battle cards, and the core narratives used to train VARs and distributors, working alongside Channel SEs.
Work with our Microsoft alliance team to develop and refine the partnership story and related content, including how Huntress helps customers get more value from their Microsoft licensing.
Use AI to orchestrate repeatable workflows for market and buyer analysis, research, and content development, thoughtfully validating outputs for accuracy, relevance, and quality.
What You Bring To The Team:
You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity software, with measurable results you can show.
You have experience marketing and selling to in-house IT and security buyers, with experience serving small and midsized businesses preferred.
You bring a buyer-centric mindset and naturally frame messages around pain points, buying triggers, personas, decision-making, and outcomes.
You can turn complex technical ideas into clear, compelling narratives for both business decision makers and technical practitioners.
You have partnered hands-on with Campaigns or Growth Marketing teams to create programs, nurture streams, and content that contributed to pipeline.
You have experience working with sales and channel partners, including VARs and distributors.
You collaborate effectively, hold a clear point of view, balance competing stakeholders, push back constructively, and move comfortably between strategy and hands-on execution.
You can orchestrate AI-supported workflows for research, analysis, and writing, while applying sound judgment to validate and improve the output.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Daily Responsibilities Independently craft, edit, and iterate on high-visibility promotional assets, including cinematic trailers, teasers, gameplay reveals, dev diaries, behind-the-scenes content, and paid media, shaping narrative structure, pacing, rhythm, and emotional impact.
ГибридseniorWarsaw; Помогают с релокацией (Польша); Relocation Support Relocation package – flight ticket, company apartment for your first month, relocating your pet, shipping your belongings — it's all covered; Relocation assistance — processing your legalization operations for you, assistance with finding residence, tax settlements — all you need to feel right at home is taken care of
Location: Limassol
Workplace: OnSite
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
We're currently looking for a Founding Engineer / AI-Native Tech Lead (Backend, iGaming) to work on an iGaming project.
Location: Limassol, Cyprus
Type: Full-time
About the Client's Company
Our client is a fast-growing iGaming product company operating a portfolio of B2C online casino brands across international Tier-1 markets.
The company develops and scales its casino brands, focusing on player acquisition, engagement, monetization, and retention.
They're now launching a new initiative focused on building a sophisticated, multi-layered gamification system designed to enhance the player experience and drive long-term engagement.
We're looking for a Founding Engineer / AI-Native Tech Lead to take full technical ownership of this initiative, from architecture and system design to hands-on development and delivery.
This is an opportunity to build a complex technical solution, work directly with the CEO, and potentially grow an engineering team as the project evolves.
WHAT YOU’LL BE WORKING ON
The core challenge is to build a scalable gamification layer that integrates with existing third-party casino platforms.
The system will introduce advanced gaming mechanics, including PvP, missions, builder-style features, progression systems, and other engagement tools designed to drive player activity and retention.
Rather than developing a new casino platform, you’ll be extending existing products with complex gaming logic and integrations, using AI-assisted development as a core part of the engineering process.
WHAT YOU’LL DO
- Own the backend architecture and hands-on development of a complex gamification system.
- Translate game design documents and business requirements into scalable technical solutions.
- Build gaming mechanics, player engagement features, and lifecycle tracking systems.
- Design integrations with casino platforms, PAM systems, and third-party services through APIs, webhooks, and event-driven processes.
- Develop reliable, high-load backend systems with a strong focus on performance, security, and data consistency.
- Leverage AI coding tools throughout the development lifecycle, from implementation and testing to code review.
- Make independent technical decisions and potentially help build the engineering team as the project grows.
WHAT WE’RE LOOKING FOR
- 7–10+ years of software engineering experience, ideally at Senior, Staff, or hands-on Tech Lead level, with a track record of delivering production-grade systems.
- Strong backend expertise with TypeScript, Node.js, NestJS, or a comparable technology stack.
- Hands-on experience building gaming or gamification systems, including mechanics such as PvP, missions, progression, rewards, or similar features.
- Experience with high-load, event-driven, and distributed architectures, complex business logic, state machines, and multi-tenant SaaS systems.
- Strong knowledge of PostgreSQL, Redis, asynchronous processing, concurrency, transactions, and data consistency.
- Experience with third-party integrations, REST APIs, WebSockets, webhooks, authentication, and secure backend development.
- Practical experience with Docker, CI/CD, cloud infrastructure (AWS/GCP), monitoring, and observability.
- Proven experience using AI-assisted development tools (Claude Code, Cursor, Codex, or similar) for real-world software development, including AI-generated code testing and review.
- Ability to work independently, own architectural decisions, and deliver complex solutions end-to-end.
NICE TO HAVE
- Experience in iGaming/casino products, including PAM or casino platform integrations.
- Understanding of RNG-based gaming mechanics and player retention strategies.
- Previous experience as a Founding Engineer or hands-on technical lead.
- Familiarity with React/Next.js and frontend-backend integration.
WHY JOIN?
- End-to-end ownership: Shape the technical architecture and lead the development of a new gamification initiative.
- Real product impact: Build features that directly influence player engagement and retention across existing casino products.
- AI-native engineering: Leverage modern AI tools to accelerate development and establish efficient engineering workflows.
- Growth opportunities: Potential to build and lead your own engineering team as the project scales.
- Direct collaboration with leadership: Work closely with the CEO and influence key technical decisions.
HIRING PROCESS
1. Introductory interview with the recruitment team.
2. Technical assignment (potentially paid for selected candidates).
3. Technical interview with the engineering team.
4. Final interview with company leadership.
WHAT WE OFFER
- Flexible working hours, starting between 8:00 AM and 11:00 AM (Cyprus time).
- 21 days of paid annual leave, 25 paid sick days, and 3 additional paid days off.
- Annual healthcare budget of €700 and sports allowance of €50/month.
- Annual professional development budget of $600.
- Opportunities for professional growth within an international iGaming company.
What’s next?
If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider.
We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⚡ THE DESIGN AND RESEARCH COMMUNITY AT ALAN
Alan’s Design & Research (D&R) community is the group of designers and researchers behind everything our members see and use. Our goal is simple: build the most member-centric health experience there is, with high standards of craft and a real understanding of the people we design for.
We are growing fast, and AI is changing what is possible in the way we work. We are looking for someone who loves tooling, ops and AI to help us move faster without lowering the bar on quality.
This is a builder role where design, operations and AI meet. You will scope where AI and automation can help us build faster, scale better and catch quality issues earlier, then turn the best ideas into tools the community actually uses. Along the way, you will help us improve our rituals and best practices, and share what we learn inside and outside Alan. You are not a designer or a researcher yourself: you are the enabler that allows the community to go faster and perform better as our member base grows.
🤝 YOUR MISSIONS
You will help D&R work smarter and keep quality high as we grow, in close collaboration with the community, its lead, and the engineering, Product Ops and platform teams we work with. You will help shape our community strategy on AI and tooling, then build and run what comes out of it.
- Explore: Test new AI tools and automations, find the ones that really save time or improve quality, and share the best with the community. Work with our internal AI tooling teams to bring what’s cutting edge to design and research.
- Build: Create skills, agents and automated checks that make design and research work more efficient, reliable and of higher quality.
- Run the tooling: Maintain and upgrade the tools the community relies on, and be our point of contact with Alan’s platform and agentic teams.
- Improve how we work: Bring in better practices and rituals, push our existing rituals to the next level and help us show what we learn and achieve, inside and outside Alan.
- Own your roadmap: Identify opportunities, prioritize solutions, set clear goals, track adoption and quality, and adjust as you go.
🚀 YOU ARE A GOOD FIT IF...
You are an ops-minded builder with around 4 years of experience in ops or enablement roles: design ops, tooling, automation, analytics, program management or something close. Design and research interests you, but what drives you is helping teams work better with tools, automation and better rituals.
What you bring
- Hands-on experience automating work. You have replaced repetitive tasks with automations, internal tools or AI workflows (no-code, low-code or AI tools), at work or on your own projects, and you can tell us what you built and who used it.
- Familiarity with AI tools. You have built or tested skills, agents or automations, and you care that they are reliable, not just impressive in a demo.
- Comfort working with engineers. You can build things yourself, you know when to ask for production-grade work, and you speak their language.
- Experience supporting a team or community, for example through onboarding, rituals, events or internal communications.
- Strong English communication, to collaborate with our international team. French is a plus.
Nice to have
- Experience in or alongside a design or research team.
- Familiarity with Figma and design systems.
Qualities we look for
- Builder and strategic mindset: you make progress with incomplete information, choose the simplest approach that works, and ship.
- Rigour: you set a baseline and a target, and improve with each iteration.
- Systems thinking: you see how people, processes, tools and data fit together.
- Judgment: you frame ambiguous problems, prioritise, and know what to drop.
- Clear communication: you keep people updated and explain your choices.
🌍 WHERE YOU CAN BE BASED
Location: Based in Paris, France
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm page for more info.
👀 READ MORE ABOUT ALAN
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
Location: Singapore
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
You will be the face of Harvey in APAC—building trust with partners and counsel at top firms, corporates, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
WHAT YOU HAVE
- Based in Singapore and eligible to work in the region.
- A valid practicing certificate with 3+ years experience as a qualified lawyer at a top-tier firm.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/singapore-applicant-privacy-notice.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, United Kingdom
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About the role
We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people.
You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across
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What you'll do
Develop secure, well-tested, performant features and improvements using Ruby and GraphQL.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified.
Build on the primitives Gitaly provides and work closely with the Gitaly team.
Triage and fix bugs and support requests for the features the team owns.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience contributing to user-facing workflows and maintaining their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
About the team
Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves
GitLab.com
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$115,200
—
$194,400 USD
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Location: Intellias
Meet your recruiter
Viktoriia Borsuk
viktoriia.borsuk@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
DevOps Engineer (AWS)
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
The DevOps engineer is responsible for carrying out day to day applicative infrastructure management supporting production activities.
Responsibilities:
24/7 support of production Infrastructure services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems.
Collaborate with cross-functional teams to implement DevOps practices that streamline software delivery and infrastructure management.
Build, maintain, and scale automated deployment pipelines for various applications, ensuring efficient and error-free code deployments.
Monitor and optimize system performance, reliability, and security in both production and development environments.
Troubleshoot and resolve infrastructure issues, implementing proactive measures to prevent future occurrences.
Develop and maintain scripts and tools to automate repetitive tasks, enhancing efficiency and reducing errors.
Manage containerization and orchestration technologies (e.g., Docker, Kubernetes) for seamless application deployment and scaling.
Work closely with development teams to integrate continuous integration/continuous deployment (CI/CD) practices and facilitate automated testing.
Participate in on-call rotations and provide timely incident response and resolution.
What you need for this
Critical Experience:
Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
3+ years of experience as a DevOps Engineer or in a similar role.
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Familiarity with DBA tasks of PostgreSQL, HBase, or Couchbase databases
Solid understanding of CI/CD concepts and tools (e.g., Jenkins, GitLab CI/CD).
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Will be a plus:
Familiarity with Business Support System (BSS).
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AWS
Location: Milan
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Engage with lawyers at existing and prospective customers to understand and address their workflow challenges, and then explain and demonstrate the value of Harvey’s AI solutions to address them.
- Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Tailor the introduction of new solutions to specific customer needs.
- Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
- Conduct research and analysis on customers and competitors.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Ideal candidate will be qualified to practice law in Italy
- At least 3 years of experience practicing law at a top-tier law firm in Italy.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
COMPENSATION
€130,000 - €170,000 OTE with a 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
УдалённоRemote, United States; This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST); time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Canada; Remote, United States; This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT); time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
leadSweden - Remote
seniorUnited States of America
ГибридNew York; San Francisco
География найма не уточнена
United States of America
ОфисleadLimassol
ГибридParis, France
ГибридSingapore
УдалённоПротиворечивые условия: The base salary range for this role’s listed level is currently for residents of the United States only
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