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Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What you'll do Audit Management & Compliance Independently manage statutory and global audit processes, including preparation and review of financial statements as per IFRS and IND AS. Act as the primary point of contact for Big-4 auditors; manage queries, data requests, and timely closure of audit observations. Monitor compliance with statutory timelines and regulatory requirements; maintain a live compliance calendar. Oversee implementation of corrective action plans and report status to senior leadership. Monitor changes in accounting standards (IASB, MCA, SEBI) and assess their impact on reporting processes. Automation, AI & Digital Finance Transformation Own and drive the automation agenda within the compliance and reporting function — identify high-effort manual processes and lead end-to-end automation using RPA, Power Automate, Python scripting, or equivalent tools. Design and maintain advanced reporting dashboards and analytics frameworks using Power BI, Tableau, or similar platforms; enable real-time visibility into compliance and reporting KPIs for leadership. Collaborate with IT and digital finance teams to integrate AI/ML solutions into ERP workflows and reporting pipelines. Train and upskill team members on automation tools and AI applications relevant to finance operations. Internal Controls & Risk Review and monitor internal controls; lead remediation efforts and ensure robust documentation. Leverage data analytics to proactively identify control gaps, anomalies, and compliance risks. Support periodic risk assessments and escalate material issues to senior management. Team & Stakeholder Management Coordinate with Tax, Treasury, Legal, and Business Finance teams to ensure governance and compliance standards are met. Prepare cash flow forecasts related to tax payments and share projections with the treasury team. What You Need for this Role Need to be a qualified Chartered Accountant (CA). 5–7 years of experience in financial reporting, statutory compliance, Strong working knowledge of IFRS and IND AS. Demonstrated experience using AI tools in finance workflows — anomaly detection, AI-assisted reporting, Copilot, or similar. Experience coordinating with Big-4 auditors and managing audit processes independently. Familiarity with internal controls frameworks (IFC/SOX/COSO) and ERP systems (SAP/Oracle). Strong analytical and problem-solving mindset with a passion for digital transformation. Prior exposure to global teams or multinational environments is preferred. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us? This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you! Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote About the Team: Netlify’s Data team helps the company understand and improve the full product-led growth journey, from activation and engagement through conversion, retention, and monetization. We partner closely with Product, Engineering, and Growth to uncover opportunities, evaluate investments, and understand what drives customer and business outcomes. We’re hiring a Senior Staff Data Scientist to deepen how data shapes our product and growth strategy. You’ll develop an end-to-end understanding of the PLG journey, proactively identify opportunities, and turn complex data into hypotheses, experiments, and recommendations that influence where we invest and what we build. This is a highly autonomous role for someone who can move from identifying an important question to shaping the approach, defining success, and driving toward an answer. What You'll Do: Own the analytical understanding of Netlify’s PLG performance across activation, engagement, conversion, monetization, and retention, identifying opportunities before they become requests Partner with Product and Engineering leadership to turn behavioral insights into product bets, defining what to test, how to measure it, and what the results mean Lead experimentation from hypothesis through decision, including study design, methodology, success metrics, guardrails, analysis, and recommendations Apply statistical rigor where it matters while recognizing when there is enough signal to make a decision and move forward, and help teams develop that same judgment Build scalable analytical systems like semantic models, trusted metrics, proactive monitoring, and AI-powered agents  that surface opportunities without waiting to be asked Use AI to investigate faster, automate recurring analytical work, and test more hypotheses without sacrificing the judgment that makes the output useful Identify gaps in measurement, event instrumentation, and metric definitions, and partner with Data and Product Engineering to close them Serve as a trusted analytical partner to PLG leadership, using evidence and product judgment to influence investment decisions and roadmap priorities Influence product strategy through evidence, product instincts, and a clear point of view, without relying on formal authority to do it What You'll Bring: 8+ years of experience in product analytics, growth analytics, or data science, with a track record of high ownership and measurable impact on PLG or consumer product outcomes Deep understanding of product and growth dynamics across activation, engagement, conversion, monetization, and retention Demonstrated ability to turn behavioral data into product hypotheses and carry them from insight through experimentation and measured outcomes Deep experimentation expertise: study design, statistical reasoning, causal inference, and the judgment to know when an experiment has told you what you need to know Experience building analytical systems such as metrics layers, monitoring frameworks, or semantic models that teams can rely on over time An AI-native approach to analysis: you use AI tools actively to accelerate investigation, automate repetitive work, and surface patterns faster A track record of influencing senior stakeholders and product direction through analytical reasoning, clear recommendations, and sound judgment Comfort operating with significant autonomy in ambiguous problem spaces, including determining which questions are most important to answer Strong written and verbal communication skills in distributed environments, with the ability to make complex findings clear and recommendations actionable This Role is a Great Fit If: You're energized by finding the opportunity before anyone thought to ask - proactive discovery is how you naturally work, not a mode you shift into You think like a product person who happens to be exceptionally rigorous with data, not a data person who occasionally weighs in on product You thrive when the problem isn't handed to you - you'd rather define the question worth asking than answer the one that landed in your queue You get excited about building systems that keep working after you've moved on to the next problem You're comfortable making a call with imperfect information and can articulate clearly why you made it You enjoy being a thought partner to senior leaders - shaping how they think about investment and opportunity, not just supporting decisions already made You work well in a remote-first, async environment where written clarity and self-direction matter more than proximity You're drawn to roles where the measure of success is outcomes, decisions made, bets tested, metrics moved, not volume of output produced Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $204,000 - $275,000 for most US-based locations.  Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Senior AI Engineer to own and scale the AI layer of one of our core D2C subscription products. You will be fully responsible for production LLM features and the browser automation built around them end to end — prompt systems, structured outputs, evaluation, observability, and model selection — from first experiment to live release, with quality, reliability, and cost as your accountability. This is a high-impact role suited for someone who decides with data, not intuition. Unmeasured prompt changes, untraced failures, and model swaps without benchmarks are not acceptable. You work in a modern TypeScript stack — Next.js, Cloudflare Workers and Containers with Hono, Hatchet task queues, Drizzle on Supabase Postgres, Vercel Blob. Browser automation on Browserbase and Playwright is roughly half of the job. KEY RESPONSIBILITIES PROMPT SYSTEMS & STRUCTURED OUTPUTS - Design dynamic prompt templates with conditional logic and context injection that maximise generation quality - Enforce predictable outputs with JSON mode, function calling, Zod/JSON schemas, validators, and repair loops - Own complex LLM workflows (LangChain, LlamaIndex, or custom) that integrate cleanly into application logic BROWSER AUTOMATION - Build and maintain browser automation on Browserbase Functions and Playwright that traverses web flows reliably - Classify screens with a model inside each traversal, and decide what the model handles versus deterministic code - Ship automations as frozen, published workers — versioned, reproducible, and safe to roll back - Orchestrate runs through Hatchet with retries, timeouts, and failure traces that explain every broken run EVALUATION & EXPERIMENTATION - Build evaluation pipelines — test datasets, LLM-as-a-judge, RAGAS-style metrics — and score responses and screen classifications in Langfuse - Trace complex LLM chains to find bottlenecks in cost, latency, and context-window usage - Run A/B experiments across models and prompts through an AI gateway (OpenRouter, Cloudflare AI Gateway); release only on quantitative benchmarks - Re-evaluate models as new architectures emerge; fine-tune when domain requirements demand it PRODUCTION OWNERSHIP - Take AI features from experiment to live production on Cloudflare Workers and Containers, and stay accountable after release - Manage rate limits, fallbacks, and model cost so features stay reliable at scale - Resolve production incidents in owned AI and automation systems with documented root-cause analysis QUALIFICATIONS MUST-HAVE EXPERIENCE - 【5+】 years of software engineering with Node.js, TypeScript, Next.js, and Postgres, including edge or serverless runtimes such as Cloudflare Workers - Production browser automation with Playwright (Browserbase or similar): resilient selectors, retries, failure handling at scale - Production experience with dynamic prompting — content that depends on input variables and injected context - Structured outputs in production: JSON mode, function calling, Zod/JSON schemas - Experience with unified LLM APIs or AI gateways (OpenRouter, Cloudflare AI Gateway): rate limits, fallbacks, cost-effective model selection - LLM observability with Langfuse or similar: tracing, test datasets, scoring integration - Evaluation methodology: RAGAS or custom LLM-as-a-judge systems LEADERSHIP ATTRIBUTES - Decides on benchmarks and trace data, not intuition - Analytical — converts generation logs into metrics a business can act on - Iterative — builds feedback loops and improves continuously - Owns the outcome from experiment to production, and after - Verifies before trusting — treats LLM output as unproven until validated LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (60 minutes) - Final Interview (30 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call. Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1. - Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports. - Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway. - Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention. - Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened. - Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number. - Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop. - Grow the platform beyond cards: extend tokenization into a privacy vault for all PII. WHAT YOU'LL BRING - 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production. - A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them. - Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems. - Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call. - Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer. - Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers. - Degree in Computer Science or a related field, or equivalent professional experience. You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume. EVEN BETTER… - Real-time or streaming systems: voice, telephony, media, or low-latency pipelines. - Applied cryptography and key management, network isolation, egress control, or cloud security. - Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services. - Deployments into customer-owned clouds or single-tenant environments. - Customer-facing technical work, such as architecture reviews with customers. - Setting technical direction on ambiguous, high-stakes problems. - Payments, fintech, or another sensitive-data domain such as healthcare or identity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team. AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents. Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery - Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like. - Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users. - Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it. - Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave. - Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent. - Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks. WHAT OWNERSHIP LOOKS LIKE - A bias for shipping. You move fast, and you finish what you start. - Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences. - An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago. - An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability. - Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web. - 3+ years building production software that real users depend on. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI products for enterprise or consumers - Experience building native SDKs for iOS (Swift) or Android (Kotlin) - Experience building messaging apps, voice apps or voice agents - Experience with SIP, WebRTC, Twilio or contact-center platforms - Experience with real-time, low-latency distributed systems None of these are required. If the problems above excite you, we’d love to hear from you. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. OUR MISSION Build and scale the logistics capabilities that enable Mistral AI to deploy, operate and expand high-density compute infrastructure reliably. Own the flow, custody, traceability and readiness of high-value hardware, critical spares and associated materials - from supplier dispatch through site receipt, storage, deployment, repair and end-of-life disposition. Deliver speed without compromising safety, inventory integrity, security or cost control. OPERATING CONTEXT & ACCOUNTABILITY You will coordinate closely with Data Center Operations, IT Operations, deployment teams, Procurement, Finance, Security, Safety, colocation operators, carriers and OEM service partners. The role owns Mistral logistics processes and supplier performance. KEY RESPONSIBILITIES - DEPLOYMENT LOGISTICS AND SITE READINESS - Plan inbound and outbound movements for accelerator servers, racks, networking equipment, CDUs, replacement parts, tooling and deployment consumables across sites and staging locations. - Translate deployment schedules and bill-of-materials requirements into shipment plans, delivery windows, site receiving capacity, material availability and clear responsibility assignments. - Coordinate with business partners and site teams on loading bays, access approvals, delivery routes, floor loading, rack handling, lift plans, packaging removal, temporary storage and installation sequencing. - Identify logistics dependencies that could delay energization, commissioning, rack acceptance or compute availability; maintain escalation paths, contingency plans and recovery actions. - Create consistent procedures for goods receipt, inspection, damage recording, quarantine, staging, pick/pack, handover and proof of delivery, including exceptions and nonconformances. - Manage reverse logistics for defective equipment, repair exchanges, warranty returns, redeployments and end-of-life assets, with documented chain of custody and secure disposition. KEY RESPONSIBILITIES - INVENTORY, SPARES AND ASSET TRACEABILITY - Define and maintain an accurate inventory and asset-control framework for Mistral-owned equipment, including serialized items, location, ownership, status, movement history and reconciliation with IT asset records. - Set and monitor critical spare-parts policies with IT Operations and OEM partners: minimum/maximum stock, lead times, failure demand, replenishment triggers, shelf-life and obsolescence exposure. - Establish auditable stock movements, cycle counts, physical inventories, discrepancy investigations and controls for high-value or sensitive components. - Monitor stock health, aging, availability, stranded inventory, shrinkage and repair turnaround; use evidence to optimize local versus regional stocking decisions. - Coordinate secure storage conditions, ESD-sensitive handling, environmental requirements, battery transport/storage rules where applicable, and restricted access to valuable hardware. - Develop common inventory taxonomy, operating procedures and system integrations to support growth across sites, providers and countries. KEY RESPONSIBILITIES - SUPPLIER, TRANSPORT AND COMMERCIAL PERFORMANCE - Oversee third-party logistics providers, freight forwarders, warehouses, specialist rigging partners and couriers against agreed service levels, security controls and escalation requirements. - Work with Procurement and Legal on supplier selection, scopes of work, insurance, liability, transport terms and measurable performance expectations. - Coordinate cross-border shipping requirements with qualified customs and trade-compliance specialists, including import/export documentation, duties, restricted goods and relevant sanctions/export controls. - Monitor freight, warehousing, handling, repair and expedite costs; challenge avoidable spend while protecting deployment dates and service restoration capability. - Lead supplier performance reviews, delivery-failure investigations and corrective action follow-up; develop alternative routes and providers for critical supply chains. - Maintain reliable forecasting and reporting of expected arrivals, shortages, inventory exposure, blocked shipments, deployment readiness and outstanding returns. KEY RESPONSIBILITIES - SAFETY, RESILIENCE AND CROSS-FUNCTIONAL EXECUTION - Partner with Safety and site teams to assess high-risk material handling, rack moves, lifting/rigging, traffic management and contractor interfaces; verify that required plans and competent resources are in place. - Coordinate physical-security requirements, access permissions, tamper evidence and chain of custody for sensitive or high-value technology. - Develop practical business-continuity plans for shipment disruption, customs holds, supplier shortages, loss or damage in transit, and urgent hardware replacement needs. - Work with IT Operations and OEM service partners to prioritize material flows during incidents and reduce mean time to restore affected compute capacity. - Create clear operating rhythms and decision records across engineering, deployment, site teams and suppliers; escalate risks early and close actions with evidence. TEAM LEADERSHIP & ORGANIZATIONAL DEVELOPMENT - Build, lead, and scale the team across regions, aligning organizational capabilities, staffing levels, and resources with Mistral AI’s growth trajectory and operational requirements. - Supervise, coordinate, and support team members, ensuring clear accountability, effective collaboration, and consistent execution of responsibilities. - Define the organizational structure, roles, responsibilities, and resource allocation required to support current operations and future expansion. Recruit, onboard, develop, and retain high-performing professionals, ensuring the team possesses the technical expertise and capabilities required to meet business objectives. - Establish clear performance expectations, measurable objectives, and development plans; conduct regular performance reviews and provide constructive feedback and coaching. - Drive standardization of processes, procedures, and best practices across regions while accommodating local operational and regulatory requirements. - Foster a culture of ownership, accountability, continuous improvement, knowledge sharing, and operational excellence. Collaborate with cross-functional leaders to anticipate resource requirements, address organizational gaps, and ensure effective coordination across teams. - Develop succession plans and strengthen internal capabilities to support organizational resilience and long-term scalability. - Manage team priorities, workload distribution, and resource planning, ensuring effective execution while maintaining quality, safety, and operational efficiency. WHAT SUCCESS LOOKS LIKE - Critical hardware and materials arrive complete, traceable, secure and ready for deployment when needed. - Inventory accuracy is consistently high, with timely reconciliation and documented custody for valuable assets. - Critical spare parts are available according to risk-based targets, reducing restoration delays and avoidable downtime. - Logistics exceptions, shipment damage, deployment blockers and supplier failures are identified early and resolved with measurable corrective actions. - Logistics processes scale across new sites without sacrificing safety, compliance, cost discipline or execution speed. MINIMUM QUALIFICATIONS - At least 5 years of relevant experience in logistics, supply chain, warehouse operations, hardware deployment or inventory management in a complex technical environment. - Hands-on experience coordinating high-value equipment shipments, third-party service providers, site receiving, stock controls and reverse logistics. - Ability to establish auditable inventory processes, analyze operational data, manage exceptions and deliver against demanding deployment timelines. - Working knowledge of transport, handling and workplace safety requirements; ability to engage relevant specialists on customs and international trade compliance. - Strong cross-functional communication, supplier management and problem-solving skills; professional English and willingness to travel to operational sites. PREFERRED QUALIFICATIONS - Experience supporting data centers, AI/HPC infrastructure, hyperscale hardware deployments, enterprise IT logistics or complex industrial equipment. - Familiarity with serialized GPU/server assets, rack-scale systems, networking equipment, specialist lifting and ESD-sensitive components. - Experience implementing warehouse management, enterprise resource planning or IT asset-management systems and inventory dashboards. - Experience with international shipping, freight forwarding, customs interfaces, repair/RMA workflows and multi-site critical spares strategies. - Experience improving supplier performance, stock availability, forecast accuracy and logistics cost-to-serve. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Bessé-sur-Braye, Pays de la Loire Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About the Role   Mistral is seeking a Data Center Operations Manager to oversee the build, run, and operational excellence of our data centers in the Paris Region. This role is critical to ensuring the reliability, security, and efficiency of our HPC infrastructure as we scale our AI capabilities. Primary Location: Besse-sur-Braye   Key Responsibilities   • Lead the operational management of Mistral’s data centers ensuring seamless coordination and high availability. • Organise and manage onsite operations, technical support, maintenance, and emergency response to ensure 24/7 reliability. • Coordinate hardware deployment, upgrades, and decommissioning with third-party suppliers, ensuring alignment with project timelines. • Follow industry best practices to ensure high-quality installations and adherence to security protocols, contractual obligations, and regulatory requirements. • Oversee ticketing systems for incident resolution, ensuring timely communication and stakeholder updates. • Manage inventory of spare parts and logistics to minimise downtime and maintain operational continuity. • Problem-solve technical issues and mediate challenges to ensure maximum uptime and performance of data center resources. • Provide regular updates to internal and external stakeholders on operational status, risks, and improvements. • Manage local contracts with DC providers and OEM. • Manage the site’s annual operating budget (OpEx) for utilities, maintenance services, and consumables, driving site cost efficiency. • Establish, implement, and enforce robust Health, Safety, and Environmental (HSE) policies and protocols for all site personnel, contractors, and visitors, ensuring compliance with local regulations. • Identify and implement opportunities for the automation of routine operations tasks (e.g., alert handling, reporting, and asset tracking) to improve team efficiency.     Qualifications & Experience   • Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations. • Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments. • Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades. • Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement. • Comfortable with contract negotiation and management. • Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines. • Knowledge of data center security standards (physical and digital) and compliance requirements. • Relevant professional certifications such as CDCP, CDCE, or ITIL v4 are highly desired. • Language Skills: Fluency in English and French.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Global Partner Programs Manager, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions. This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers. What you’ll do Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget. Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams. Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements. Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership. Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand. Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes. Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently. Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope. What you’ll bring Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function. A track record of taking complex programs from design through launch, adoption, measurement, and iteration. Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement. Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths. Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes. Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers. Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution. Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is a plus. Openness to candidates with transferable experience who can build trust across teams and turn strategy into results. About the team The Ecosystem team helps GitLab grow through partners, including GSIs, MSPs, professional services partners, resellers, and cloud hyperscalers. We’re building a more intentional partner model that goes beyond the transaction to create value across sourcing, co-selling, deployment, adoption, services, and consumption. We work asynchronously across regions as part of a remote-first company, with occasional travel for partner meetings, planning, and program launches. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. . Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start. You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling. Responsibilities Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix. Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it:  inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on. Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist. Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small. Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team. Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself. Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership. Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve. You may be a good fit if you have 7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment Strong candidates may have: Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents. Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it. Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center. Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech). Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States Remote Workplace: Remote ABOUT THE TEAM When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone. Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used. YOUR MISSION As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query. This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural. WHAT YOU'LL DO - The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural. - The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves. - Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together. - Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see. - AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights. - Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data. WHAT YOU'LL BRING - 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI. - A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream. - Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together. - Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself. - The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market. - Experience with enterprise admin or governance products (IAM, security, compliance, audit) - Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML) - Experience designing APIs, MCP servers, or connectors for analytics EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Head of Global D2C Transformation San Mateo, CA / Hybrid The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally. Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct. The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion. What You’ll Be Doing: This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives. Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations. Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities. Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans. Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally. Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan. Key Areas of Focus: D2C Growth & Geo-Expansion Support global PlayStation Direct market expansion planning and execution. Coordinate operational requirements across regions and functions. Ensure new market launches are supported by scalable operational processes. Identify operational risks, dependencies, and opportunities linked to D2C growth. Commercial & Business Requirements Act as the central Operations intake point for D2C commercial and business requirements. Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans. Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value. Ensure Operations teams are aligned to D2C business priorities. Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit. Operational Excellence & Service Improvement Develop systematic and operational efficiencies that improve service levels for D2C customers. Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance. Identify and remove operational barriers to D2C growth. Drive continuous improvement across processes, systems, governance, and ways of working. Insights, Strategy & Transformation Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement. Take ownership of the D2C Operations MRP Roadmap Use data, operational performance, and business feedback to shape transformation priorities. Recommend initiatives that support commercial teams and unlock further D2C growth. Track progress, benefits, and performance against the D2C Operations transformation agenda. What We’re Looking For: 12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field. Experience working in a global matrix organization with senior commercial and operations stakeholders. Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements. Proven ability to translate commercial strategy into operational plans and delivery programs. Strong program leadership, governance, and stakeholder management skills. Excellent written, verbal, and presentation skills. Demonstrated ability to influence across functions, regions, and levels of seniority. Strong analytical capability, with experience turning data and insights into actionable recommendations. Commercial awareness and strong financial acumen. MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $163,300 — $244,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Integrated Marketing Manager to join our team in Spain! Are you a master storyteller with a knack for turning ideas into powerful messaging? Do you thrive in a fast-paced, global environment where communication shapes brand perception and drives engagement? We’re looking for a Global Communications Manager to craft compelling narratives, elevate our brand presence, and create meaningful connections across audiences. If you're a strategic thinker with a passion for storytelling, innovation, and impact, this is your opportunity to make a difference—let’s talk! What you'll do: Write and edit social media content for Aleph’s channels, including posts, captions, carousels, short video scripts, and campaign copy, adapted to each platform and audience (global, regional, and local). Support regional marketing managers with ready-to-adapt PR and content toolkits, copy reviews, and localization guidance. Review press releases for clarity and key messaging, help regional marketing managers prepare them, and turn announcements into engaging social, email, and internal communications content. Write and optimize email marketing programs, including newsletters, campaign emails, and nurture sequences. You’ll own subject lines, preview text, and CTAs, A/B testing them to improve open, click, and conversion rates. Incorporate AI tools across the content workflow, from research and initial drafting to localization and variant testing. Manage the integrated content calendar day-to-day across social, email, web, and the marketing intranet. Apply our brand voice and tone guidelines, ensuring website copy, presentations, and sales materials remain consistent. Monitor social listening, respond to community engagement, and identify potential reputational risks early. Track social and email performance metrics (engagement, views, open rates, CTR, conversions) and translate insights into actionable recommendations. What you need for this role: 5+ years of experience in content marketing, PR, communications, or integrated marketing. Bachelor’s degree in communications, public relations, marketing, or a related field. Proven expertise in developing and executing communication strategies, including content for social media, employee-generated content (EGC), email, and internal communications (comunicación interna). Solid understanding of PR materials (press releases, Q&As, media kits, etc.), including their structure, newsworthiness, and how to craft compelling headlines and leads. PR agency experience is strongly preferred. Experience using content and PR tools, media monitoring solutions, content management systems, and analytics platforms (e.g., Salesforce Marketing Cloud, eClincher, PR Newswire). Native-level English proficiency with exceptional writing, editing, and presentation skills, able to transition seamlessly from a punchy 150-character post to long-form content while maintaining brand voice. A systems mindset focused on building scalable, localizable, and measurable content strategies rather than chasing short-term trends. Strong organizational and interpersonal skills to collaborate effectively across cross-functional teams and time zones. Hands-on experience leveraging AI tools (e.g., Claude, ChatGPT, Gemini) to create and adapt content, paired with strong editorial judgment on where human oversight is essential. Comfort with data, with a proven ability to derive actionable business insights from performance dashboards. What will make us really love you: You have a creative mindset and a passion for storytelling that captivates audiences. You excel at turning complex messages into engaging, clear content for diverse audiences. You’re a natural relationship-builder, fostering trust with stakeholders at all levels. You bring strategic thinking and can pivot quickly in a fast-changing landscape. You love analyzing trends, insights, and data to continuously optimize communication efforts. You’re a proactive problem solver who thrives in high-pressure situations. What you'll love about us: We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Location: Any Wolt or Deliveroo hub The Sustainability & Community Impact team at DoorDash works across our global brands (DoorDash, Wolt, and Deliveroo) to advance the company's approach to the issues that matter most to our business, our communities, and the world we operate in. We sit within the Public Policy function and work closely with other teams on a daily basis. We're hiring a Strategy Lead, Sustainable Delivery to help shape our global approach to sustainable delivery and lead its execution. You’ll focus on initiatives that address the environmental impact of our platform and industry, such as alternative vehicles for couriers and sustainable packaging. You’ll dive into the details to understand our biggest opportunities and build programs to scale that meet the needs of couriers, local businesses, and customers. You'll have visibility across a global company, real ownership from day one, and room to build and scale programs that make a difference What you'll be doing Co-lead the global sustainable delivery strategy, setting priorities, ambition, and metrics for our work, and be accountable for it globally Own key programs in the implementation of that strategy. This will include designing, building, operating, and scaling initiatives across regions, from early pilots through to scaled programs, including partnerships with cities and providers Support local sustainability initiatives across markets by giving teams a shared framework, tools, and strategic guidance, so local efforts ladder up to the global strategy Use data to prove the biggest opportunities, test ideas through experimentation, and measure and report on program progress. Build strong relationships across Operations, Product, Merchant, Market, Policy, and Communications teams to drive strategic sustainability initiatives What You’ll Need to Thrive Essential At least five years of experience building and managing complex, operational, and cross-functional programs, including starting things from scratch, ideally in logistics, mobility, retail, or consumer tech Data-driven and analytical mindset, with demonstrated experience using data, analytics tools, or SQL to guide decisions and measure defensible impact. Knowledge of the environmental sector, including the policy and technology landscape for vehicle electrification, packaging, and circularity An operator mindset: you turn high-level goals into actionable plans and enjoy getting into the detail. You make decisions with it and are at ease with measurement tools. A strong cross-functional influencer and excellent communicator, who can align stakeholders while functioning as an individual contributor Ease working as a co-lead with a US-based counterpart across time zones, and across several global markets A principled, pragmatic view of sustainability: you focus on impact that is real, measurable, and defensible Nice to Have Direct experience with e-mobility, fleet electrification, or city and OEM commercial partnerships. Experience with sustainable packaging, Extended Producer Responsibility (EPR), or reuse programs. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Los Angeles, California Workplace: OnSite Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY ___________________________________________________ SENIOR DESIGNER XDS is seeking a versatile, hands-on Senior Designer to help shape how X-LAB shows up across products, dealers, events, and digital channels. You’ll work across bicycle product graphics and color concepts, dealer kits and retail materials, event and merchandise design, social media, and broader brand design. You’ll take projects from early ideas through production, collaborating with U.S. and global teams and external partners. You will report to the Head of Design, USA. This role is a great fit for a flexible, open-minded designer who can manage multiple priorities and is eager to learn and grow with a fast-moving performance bicycle brand. This position is onsite in Santa Monica CA 5 days a week. WHAT YOU’LL DO - Contribute to bicycle product graphics and color-and-graphics concepts, collaborating with product and design teams. - Prepare clear, production-ready artwork and specifications for internal teams and external vendors. - Manage several projects at once, keeping priorities, timelines, and details on track. - Share ideas, respond constructively to feedback, and help strengthen the X-LAB visual identity as the brand evolves. - Design dealer kits and retail materials, including signage, displays, decals, bike tags, and other point-of-sale assets. - Develop creative for events, merchandise, and dealer programs, and follow projects through samples, production, and delivery. - Create social media graphics, campaign assets, and reusable content templates. - Support brand design across digital, print, retail, and customer-facing materials. YOU’RE A GREAT FIT WITH: - 5+ years of professional design experience, supported by a strong portfolio. - Experience across multiple design areas, such as brand, graphic, retail, product, or marketing design. - Strong visual judgment, with a deep understanding of typography, layout, color, and brand consistency. - Proficiency in Adobe Creative Cloud, especially Illustrator and Photoshop. - Comfort pushing multiple projects and shifting priorities forward in a fast-moving environment. YOU’RE A SPECTACULAR FIT WITH: - A portfolio that shows versatility across brand, social media, retail, event, merchandise, or product design. - A proven affinity for multitasking. SUCCESS METRICS - Delivery of consistent, high-quality design across dealer kits, events and merchandise,social media, brand materials, and bicycle graphics and color concepts. - Seamless management of multiple projects from brief through production, meeting agreed timelines and providing accurate, production-ready files. - Strong working relationships with U.S. and global teammates and vendors, with clear communication and adaptation to changing priorities. ___________________________________________________   OUR COMPENSATION AND BENEFITS - Competitive salary - Demo bike fleet and comprehensive travel allowances - Generous time off policy - Comprehensive medical, dental, and vision coverage EQUAL OPPORTUNITY XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Merchandising & Editorial San Mateo, CA (hybrid) The Senior Director, Merchandising & Editorial will be responsible for showcasing the incredible range of gameplay experiences available on PlayStation to more than 100 million loyal players around the world. This leader will bring a deep love and passion for gaming and take pride in developing compelling, impactful and highly player-centric merchandising and editorial experiences. They will play a critical role in the broader PlayStation Store growth strategy, ensuring our global storefronts are relevant, engaging and increasingly personalized; helping every player discover the perfect next game or experience for them while driving engagement, conversion and incremental revenue. The Senior Director will lead the teams responsible for merchandising planning, merchandising, personalization, Store editorial and conversion rate optimization. They will ensure game launches, campaigns, promotions, collections and other Store experiences are delivered in ways that achieve our commercial priorities while creating meaningful experiences for players. A key focus of this role will be advancing our personalization strategy and capabilities across the Store experience. This leader will use player insights, behavioral data, experimentation and personalization to improve content and game discovery, ensuring players are presented with increasingly relevant experiences throughout their journey. They will develop a cohesive omnichannel Store merchandising strategy, identifying opportunities to enhance the player experience across console, app and web storefronts. They will also contribute to Store trading activities, ensuring teams provide relevant insights, inputs and commercial commentary on an ongoing basis. This leader will also develop a clear and compelling Store editorial strategy, grounded in a deep understanding of player behaviors, motivations and growth opportunities. Working across SIE, they will create engaging editorial experiences throughout the player journey and identify opportunities to integrate merchandising, editorial and personalization across player touchpoints. What you’ll be doing Partner with internal teams to develop the global Store Merchandising, Editorial and Personalization strategy, objectives and tactics. Translate the vision and strategy into clear OKRs and well-defined programs that deliver measurable business and player outcomes. Lead the ongoing development, optimization and performance of Merchandising & Editorial experiences, ensuring activities support Store commercial targets. Advance personalization capabilities across the Store, using player behavior, preferences, segmentation and other signals to create more relevant experiences and improve game and content discovery. Lead the continued optimization of merchandising and personalization activities to drive improvements in player engagement, conversion, incremental revenue and lifetime value. Develop an integrated approach to editorial curation and personalized discovery, balancing player relevance with commercial priorities, game launches, campaigns and promotions. Champion data-led experimentation and testing, partnering with Product, Engineering, Data and Analytics teams to continuously improve Store experiences. Develop actionable insights and provide strategic inputs into ongoing Store trading activities. Identify opportunities to enhance merchandising and discovery across console, app and web, creating a cohesive omnichannel experience. Lead and inspire high-performing teams, fostering a collaborative and hybrid working culture that encourages creativity, experimentation, accountability and data-led decision making. Ensure the highest standards in hiring, development and retention while acting as a mentor and coach to support exceptional team performance. Build strong partnerships across direct and matrixed teams to ensure effective strategy and execution in a complex global organization. Improve team effectiveness and scalability through stronger processes, tools and automation. What we’re looking for Extensive experience working in digital-focused environments, with significant experience leading direct-to-consumer merchandising, editorial, digital commerce or marketplace experiences. 5+ years of experience developing, leading or significantly advancing personalization capabilities, ideally within gaming, a digital marketplace, e-commerce or a large-scale content platform. Demonstrated experience using personalization, recommendations, behavioral insights, segmentation and/or targeted digital experiences to improve customer or player discovery, engagement, conversion and growth. Experience developing impactful merchandising and editorial strategies that drive measurable customer engagement and commercial performance. A strong understanding of how editorial curation, commercial merchandising and data-driven personalization work together to create relevant customer experiences. Experience delivering profitable growth through digital experiences and operating across multiple disciplines to drive performance. Strong analytical orientation with experience using customer insights, experimentation and performance data to inform merchandising, editorial and personalization strategies. Experience developing a deep understanding of customer trends and behaviors and translating those insights into personalized, targeted digital programs. Experience managing multiple stakeholder groups within a complex global and matrixed organization, with the ability to influence effectively at all levels. Proven leadership experience building, developing and inspiring high-performing multidisciplinary teams. High commercial instinct and the ability to balance customer experience with commercial objectives. A deep love and passion for games, with an understanding of the motivations that drive player engagement—from achievement and community to discovery and escapism. Demonstrated success operating in high-energy, fast-paced and evolving environments. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $269,300 — $403,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - USA Workplace: Remote Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win. Customers reach our intelligence through products, AI agents, workflows, APIs, data and expert services. This role owns what those add up to. Our segment leads make it specific to an industry; you make the case for Chainalysis as a whole, and build the programs that grow each customer over time. As Senior Product Marketing Manager for Platform, you will own the positioning for the Chainalysis platform as a whole, then turn it into the lifecycle campaigns and programmes that drive adoption, usage and expansion across our customer base. This is a horizontal role working across every segment. It suits a problem solver rather than a feature marketer: you start from what customers are trying to do and what gets in their way, then work back to what we offer. You are metrics-savvy. You know what moves the needle and which levers to pull to meet an objective. You will work closely with Product, Sales, Customer Outcomes, Marketing & Communications and GTM Solutions & Readiness, alongside the segment leads who go deep on their industries. In this role, you'll: Position the value - Define and evolve the Chainalysis story: what our intelligence enables, why we are meaningfully different, and why the whole is worth more than any one part. - Build the messaging that lets GTM teams tell that story consistently. - Own competitive positioning: frame the category and turn market moves into guidance deal teams can act on. Build the programmes that grow it - Build the lifecycle campaigns that take customers deeper into the platform and scale them in partnership with demand generation, product and sales strategy: onboarding, activation, expansion and renewal, each with its own message and moment. - Spot the expansion patterns that hold across segments and turn them into cross-sell and upsell plays: the trigger, the message, the proof, and the asset a seller uses. - Explain our commercial model in the customer’s terms, so buyers can see how what they use connects to what they get. - Lead go-to-market planning for launches that span the portfolio, working with segment leads on the value proposition for each audience. Win and learn in market - Produce the strategic content that moves these conversations forward: first-call decks, value maps, discovery frameworks, ROI stories, objection handling and sales plays. - Partner with Product, Product Marketing, GTM & Enablement teams to turn the strongest narratives into field tools sellers can find and use without asking. - Turn churn, win-loss, field feedback and competitive signal into sharper positioning, and measure what reflects business health rather than activity. We're looking for candidate who have: - 8+ years in product, solutions, industry, or B2B enterprise technology marketing. - Experience building something from nothing: a new proposition, segment or business line where there was no playbook. - Positioning that changes how customers and sellers see a problem, and connects many capabilities into one value story. - Experience designing lifecycle campaigns or expansion programmes where you owned the messaging and mechanics. - Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision. - A collaborative self-starter, comfortable driving ambiguous, multi-stakeholder work forward across Product, Sales, technical and revenue teams, and senior leaders. Nice to have experience: - Experience with blockchain, digital assets, or crypto-native financial infrastructure. - Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology. - Familiarity with consumption- or usage-based pricing and packaging. You’ll thrive here if: You enjoy connecting many products into one story more than marketing a single product in isolation. You build from first principles and create structure where none exists. You write with precision, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field. You know when to go deep and when to simplify, and help raise the standard of the work around you. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! Are you a fluent Japanese and English communicator with a love for Japanese culture and entertainment, ready to turn your program management and licensing expertise into products fans around the world will treasure? Join us as our Program Manager, Partner Brands! You'll forge lasting partnerships with licensors, launch standout products, and drive real results. You know licensing, you speak the language (literally), you bridge cultures with ease, and you have a sharp eye for great games. The Program Manager, Partner Brands will be leading licensing programs across our exciting portfolio of titles to bring the best entertainment-licensed consumer products and experiences to our fans. In this key role, you will work externally with licensors based in Japan and internally, cross-functionally with global teams. What You'll Do: Connect Us: Be a liaison between Japan and the U.S. and help facilitate communication with our partners in Japan, translating emails and submission materials, providing insights on the Japanese marketplace and community, actively studying the Japanese TCG market to discover opportunities with new and existing partners. Drive the Business and Partnership - Manage day-to-day relationship with licensees including onboarding, communication, seeing opportunities, problem-solving, marketing and all business reviews. You will build and summarize performance reports while ensuring internal compliance with licensing deals and development timelines. Cross-functional Leadership - Work collaboratively to support and lead throughout the pipeline of partnership product development, owning the flow of licensing, the release schedule and marketing information to all internal teams. You will be an encouraging communicator and negotiator, a constant consultant. What You'll Bring: Has near native level Japanese proficiency and strong presentation skills in both Japanese and English. 3-5 years experience in translation and interpretation. Work experience within licensing, consumer goods, gaming, or TCG industries is a plus. A deep understanding in the Japanese TCG market and gaming culture. Entrepreneurial, persistent, and resourceful, with experience learning quickly. Strong business judgment and intellectual maturity; ability to craft solutions that appropriately balance risk and business objectives. Outstanding interpersonal skills and experience developing strong internal and external relationships. Ability to identify key concerns quickly and drive collaborators to a consensus. Strong project management abilities; capable of prioritizing and balancing multiple projects simultaneously, under tight time constraints and within budget parameters. Additional Details: Please note that this is a temporary assignment providing services to Wizards through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards. Employment Type: Contingent Worker Location: Remote w/ ability for Hybrid when needed Duration:  6-12 months Compensation Range, Currency USD: Starting Pay Range: $50/hour Pay Range End: $60/hour In compliance with local law, we are disclosing the hourly pay range for this role. Workwell offers US based Wizards temporary workers a comprehensive benefits package, including: Medical Dental Vision Health savings accounts Employee assistance program 401(k) retirement plan Paid Sick Leave (variable based on location) Paid Time Off and Holiday Pay Benefits listed below are for Full Time employees, the benefits listed above is for our contingent workers. #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $50 — $60 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.