Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ABOUT THE ROLE
We’re looking for a Head of Internal Communications to shape how Phantom communicates, aligns, and rallies our people around where we’re going, how we’re going to win, and why their work matters.
Working directly with our three co-founders and executive team, you’ll serve as a strategic advisor on company-critical communications, translating complex strategies and decisions into compelling narratives that build clarity and conviction.
Beyond executive messaging, you’ll build the systems that bring those messages to life across the organization, equipping managers to engage their teams, strengthening two-way communication, and ensuring our most important messages truly resonate.
This is a highly strategic, hands-on opportunity for an exceptional storyteller with strong business instincts, the confidence to challenge senior leaders, and the drive to build a high-impact function from the ground up.
WHAT YOU’LL DO
SHAPE OUR INTERNAL COMMUNICATIONS STRATEGY
- Define and lead Phantom’s internal communications strategy, ensuring employees understand our business priorities, competitive differentiation, and long-term vision.
- Serve as a trusted strategic advisor to our co-founders and executive team, shaping how we communicate company-critical decisions, navigate challenging moments, and build organizational alignment.
- Translate complex business strategies, market dynamics, and leadership decisions into clear, compelling narratives that employees can understand and rally behind.
- Challenge and coach senior leaders to communicate with greater clarity, conviction, and impact while preserving their authentic voices.
- Anticipate communication needs, identify gaps in organizational understanding, and proactively develop strategies to address them.
- Establish the operating rhythms and systems that make internal communications effective, consistent, and scalable.
BUILD A MANAGER COMMUNICATIONS ENGINE
- Design and implement a scalable approach to reinforcing company priorities and important messages through managers and leaders.
- Equip managers with practical resources, including talking points, FAQs, discussion guides, and leadership briefings, to confidently communicate business decisions and engage their teams.
- Establish forums where managers can ask questions, deepen their understanding of company strategy, and prepare for meaningful conversations with their teams.
- Partner with People & Culture to strengthen leadership communication capabilities and establish clear expectations for how managers communicate through change.
- Create mechanisms for two-way dialogue, ensuring managers can surface employee questions, address concerns, and reinforce understanding across their teams.
DRIVE COMPANY-WIDE COMMUNICATIONS AND ENGAGEMENT
- Own the strategy and execution of All Hands, major company announcements, strategic updates, and other employee-facing communications.
- Develop engaging, accessible content that connects company performance, strategic priorities, and progress to employees’ day-to-day work.
- Identify opportunities to celebrate wins, recognize contributions, and reinforce the behaviors and values that make Phantom successful.
- Establish feedback loops to understand employee sentiment, identify where messages aren’t resonating, and surface emerging concerns to leadership.
- Measure communication effectiveness through employee understanding, manager readiness, and organizational alignment, using insights to continuously improve our approach.
- Evolve communication channels and formats to ensure information reaches employees effectively and encourages meaningful engagement.
WHAT WE’RE LOOKING FOR
- 10+ years of experience in internal or executive communications, ideally within high-growth technology companies.
- Proven experience building and leading internal communications strategies, systems, and programs that drive company-wide alignment.
- Exceptional writing, storytelling, and communication skills, with the ability to make complex business topics clear, compelling, and memorable.
- Strong business acumen and the ability to quickly understand company strategy, competitive dynamics, and organizational priorities.
- Experience advising founders and senior executives, with the confidence, credibility, and judgment to challenge thinking and influence decisions.
- Strong organizational instincts and experience equipping managers to communicate effectively, navigate change, and reinforce company priorities.
- A proactive, hands-on approach with the ability to anticipate needs, navigate ambiguity, and move quickly from strategy to execution.
WHAT SUCCESS LOOKS LIKE
First 30 Days — Build Momentum
- Establish strong working relationships with our co-founders and executive team, quickly developing an understanding of our strategy, priorities, and communication gaps.
- Launch a manager communications playbook that equips leaders to reinforce company priorities, address employee questions, and drive meaningful team conversations.
- Immediately improve the clarity and impact of our most important executive and company-wide communications.
- Establish initial feedback loops to identify where messages aren't resonating and where employees need greater clarity.
First 60 Days — Drive Alignment
- Establish a consistent communications rhythm connecting executive messaging, manager conversations, and employee feedback.
- Demonstrate measurable improvements in employee understanding of our strategy, competitive differentiation, and company priorities.
- Strengthen managers' confidence and effectiveness in communicating important business decisions and navigating difficult conversations.
- Become a trusted communications advisor to our founders, proactively shaping critical messages and identifying opportunities to strengthen organizational alignment.
First 90 Days — Scale What's Working
- Establish a repeatable, scalable internal communications operating model that is embedded in how Phantom operates.
- Demonstrate meaningful improvements in organizational clarity, alignment, and the effectiveness of leadership communications.
- Build a proactive communications function that anticipates business needs, identifies emerging concerns, and helps leadership address them before they become larger challenges.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
УдалённоheadRemote-US; We strongly encourage candidates of all backgrounds to apply
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
New York, US
San Francisco, US
About the Role
The Developer Platform is the fastest growing set of products in Cloudflare. As part of our explosive growth, we are looking for a Principal, Platform Storytelling to shape how developers, technical leaders, and the broader AI ecosystem understand our platform, and why they should build on it.
This is a high-impact, foundational individual contributor role within Developer GTM. You will connect individual products and technical breakthroughs into a compelling platform story, develop differentiated positioning, and bring that story to market through launches, executive voices, and content developers actually read. You will help articulate not just what we have shipped, but our point of view on where software development and AI infrastructure are going.
The right person has the product depth of a technical PMM, the writing instincts of an exceptional editor, and an intuition for how developer products earn attention and trust. You can move from a conversation with an engineer to a positioning brief to a keynote opening, and make each one better because you understand the others. As an early member of this team, you will have the autonomy to experiment, learn what resonates, and establish repeatable ways to turn our product momentum into market momentum.
Responsibilities
Platform Positioning & Narrative:
Develop the overarching positioning for Cloudflare’s Developer Platform. Make it clear who we are for and why our products are better together.
Product Launches & Adoption:
Partner with Product, Engineering, Product Marketing, and Developer Relations to bring priority capabilities to market. Shape positioning, launch narratives, and audience-specific content that connect technical capabilities to real developer needs. Build momentum beyond announcement day, helping developers move from interest to trying, adopting, and expanding their use of the platform.
Executive Storytelling:
Be a strategic writing and narrative partner to Developer Platform leadership. Develop keynotes, presentations, essays, and other executive communications that express a distinctive, technically grounded point of view. Help leaders explain where the market is going, what we believe, and how our products themselves deliver on those beliefs.
Writing & Editorial Direction:
Write and edit platform narratives, long form content, web copy, and other external content. Establish a consistent voice without making everything sound the same. Know when a story needs a technical explanation, a sharp argument, a compelling demo, or fewer words. Build credibility through substance.
Sales & Partner Enablement:
Translate platform positioning into compelling pitch narratives and competitive differentiation for field and partner teams. Partner with Customer Strategy & Storytelling to ground our claims in customer proof, and with enablement teams to make the strongest narratives repeatable.
Market & Developer Insights:
Stay close to developers, customers, the field, and the rapidly evolving AI ecosystem. Understand what people are building, where they get stuck, and how they evaluate alternatives. Turn those insights into messaging and recommendations that inform product and GTM strategy.
Impact & Measurement:
Establish success measures to evaluate whether our work improves message comprehension, earns relevant developer engagement, supports cross-product activation and usage, and helps the field win.
What Success Looks Like
First 30 days:
Establish key relationships, use the products, consume an inordinate amount of content about our platform and the market, and listen to developers and field teams. You can explain where our story is compelling and where it breaks down. You’ve shipped your first meaningful piece of writing.
First 6 months:
Establish a clear platform narrative and put it to work across priority launches, executive communications, and developer-facing channels. Product and GTM teams are using your positioning because it makes their work sharper. We are hitting a new level of clarity for the platform story that makes each product’s story stronger.
First year:
Cloudflare’s Developer Platform has a more recognizable point of view and a clearer place in the developer and AI ecosystem. Our launches build on one another rather than telling disconnected product stories. Executive voices reinforce the same strategy without sounding scripted. Your work is measurably helping developers understand, choose, and build on the platform, and helping our field teams turn that interest into commercial impact.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Product Marketing Experience:
8–10 years of experience in product marketing, technical marketing, or a related role, including meaningful ownership of positioning and adoption for developer-first products. You have an instinct for which value propositions we should lead with, for which audiences, and why. You have a demonstrated ability to turn a complex portfolio into a clear, differentiated platform story.
Technical Fluency:
5+ years working with developer tools, APIs, cloud infrastructure, or AI/ML products. You do not need to be a software engineer, but you should be comfortable trying products, reading technical documentation, understanding architectural tradeoffs, and asking questions that earn engineers’ trust.
Writing & Editorial Excellence:
Exceptional writing, editing, and presentation skills, with work that demonstrates range across technical, commercial, and executive audiences. Strong judgment about what to say and what to leave out.
Developer & AI Instincts:
Curiosity about how software is being built and how AI is changing it. You naturally follow products, competitors, and developer conversations. An instinct for what will “hit” on Hacker News and X.
Cross-Functional Builder:
Proven ability to work cross-functionally without direct authority and to navigate ambiguity. A love of chaos and comfort doing unscalable things.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $164,000 - $200,000
For NYC based hires: Estimated annual salary of $156,000 - $190,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a Developer Relations Engineer to own and improve the developer experience across Tailscale’s expanding product portfolio. You’ll help developers understand, adopt, extend, and build with our core VPN/connectivity product, while also shaping how that experience evolves as Tailscale expands into new product areas like secure AI access (Aperture), privileged access management (PAM), and whatever comes next.
You’re a builder, investigator, and storyteller. You write code, chase technical curiosities all the way down, and turn what you learn into things other developers can use like demos, docs, talks, blog posts, sample apps, workshops, videos, tools, and open source contributions. You build things, break things, explain things, and keep going until the thing you’re working on has a name.
You’re comfortable speaking at conferences and just as comfortable digging through an API, a GitHub issue, or a weird networking edge case until it makes sense. You’re probably the kind of person who runs a local AI model in your homelab and can explain exactly why. You ask “why does it work that way?” often, and your instinct is to make the answer clearer, simpler, and better for the next developer.
Requirements
Strong software engineering fundamentals, with demonstrated experience building, debugging, and shipping real projects through professional work, open source, self-directed learning, or ambitious personal projects.
Ability to create clear, useful developer-facing materials, including code samples, demos, tutorials, docs, blog posts, videos, talks, and workshops.
Deep curiosity about how systems work, especially across networking, infrastructure, security, identity, cloud, open source, AI, or developer tooling.
A track record of building and explaining technical systems, such as production software, developer tools, infrastructure projects, homelabs, local AI setups, networking experiments, or open source contributions.
Excellent written, verbal, and visual communication skills, with the ability to explain complex technical ideas clearly, creatively, and practically.
Experience presenting to technical audiences, whether through conferences, meetups, livestreams, workshops, podcasts, videos, or internal engineering forums.
Comfortable working in public through GitHub issues, pull requests, community forums, social channels, open source projects, and developer feedback loops.
Strong developer empathy, emotional intelligence, and product sense; you notice friction, understand why it matters, and help translate it into better docs, APIs, examples, workflows, and product experiences.
Ability to work cross-functionally with engineering, product, marketing, support, community, and other technical stakeholders while operating independently and driving high-impact projects from idea to execution.
Comfortable managing multiple workstreams, meeting regular publishing, event, or launch deadlines, discussing technical tradeoffs in detail, and traveling for events, conferences, and community moments.
Nice to Have
Experience with Go, networking, VPNs, WireGuard, identity, access controls, infrastructure automation, or security products.
Experience building developer education programs, sample apps, workshops, technical video content, or conference talks.
A visible history of technical writing, talks, demos, open source contributions, or community work.
Experience with homelabs, self-hosting, local AI models, infrastructure experiments, or other “I wanted to understand how this works, so I built it” projects.
Familiarity with secure AI access, privileged access management, zero trust, or modern infrastructure security patterns.
Familiarity with open source contribution workflows and technical collaboration in public.
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience.
Strong software engineering fundamentals, whether gained through formal education, professional experience, open source work, self-directed learning, or building ambitious projects on your own.
A track record of building and explaining technical systems. This could include production software, developer tools, infrastructure projects, open source contributions, homelab experiments, local AI setups, networking projects, or anything else that shows how you think.
If your background is less conventional, we still want to hear from you. Bring us your GitHub repos, blog posts, diagrams, configs, talks, demos, lab notes, or the deeply specific story of why your homelab is built the way it is.
Comfort discussing technical tradeoffs in detail such as explaining what you built, why you built it, what broke, what you learned, and what you would do differently next time.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$170,180
—
$188,940 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a Developer Relations Engineer to own and improve the developer experience across Tailscale’s expanding product portfolio. You’ll help developers understand, adopt, extend, and build with our core VPN/connectivity product, while also shaping how that experience evolves as Tailscale expands into new product areas like secure AI access (Aperture), privileged access management (PAM), and whatever comes next.
You’re a builder, investigator, and storyteller. You write code, chase technical curiosities all the way down, and turn what you learn into things other developers can use like demos, docs, talks, blog posts, sample apps, workshops, videos, tools, and open source contributions. You build things, break things, explain things, and keep going until the thing you’re working on has a name.
You’re comfortable speaking at conferences and just as comfortable digging through an API, a GitHub issue, or a weird networking edge case until it makes sense. You’re probably the kind of person who runs a local AI model in your homelab and can explain exactly why. You ask “why does it work that way?” often, and your instinct is to make the answer clearer, simpler, and better for the next developer.
Requirements
Strong software engineering fundamentals, with demonstrated experience building, debugging, and shipping real projects through professional work, open source, self-directed learning, or ambitious personal projects.
Ability to create clear, useful developer-facing materials, including code samples, demos, tutorials, docs, blog posts, videos, talks, and workshops.
Deep curiosity about how systems work, especially across networking, infrastructure, security, identity, cloud, open source, AI, or developer tooling.
A track record of building and explaining technical systems, such as production software, developer tools, infrastructure projects, homelabs, local AI setups, networking experiments, or open source contributions.
Excellent written, verbal, and visual communication skills, with the ability to explain complex technical ideas clearly, creatively, and practically.
Experience presenting to technical audiences, whether through conferences, meetups, livestreams, workshops, podcasts, videos, or internal engineering forums.
Comfortable working in public through GitHub issues, pull requests, community forums, social channels, open source projects, and developer feedback loops.
Strong developer empathy, emotional intelligence, and product sense; you notice friction, understand why it matters, and help translate it into better docs, APIs, examples, workflows, and product experiences.
Ability to work cross-functionally with engineering, product, marketing, support, community, and other technical stakeholders while operating independently and driving high-impact projects from idea to execution.
Comfortable managing multiple workstreams, meeting regular publishing, event, or launch deadlines, discussing technical tradeoffs in detail, and traveling for events, conferences, and community moments.
Nice to Have
Experience with Go, networking, VPNs, WireGuard, identity, access controls, infrastructure automation, or security products.
Experience building developer education programs, sample apps, workshops, technical video content, or conference talks.
A visible history of technical writing, talks, demos, open source contributions, or community work.
Experience with homelabs, self-hosting, local AI models, infrastructure experiments, or other “I wanted to understand how this works, so I built it” projects.
Familiarity with secure AI access, privileged access management, zero trust, or modern infrastructure security patterns.
Familiarity with open source contribution workflows and technical collaboration in public.
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience.
Strong software engineering fundamentals, whether gained through formal education, professional experience, open source work, self-directed learning, or building ambitious projects on your own.
A track record of building and explaining technical systems. This could include production software, developer tools, infrastructure projects, open source contributions, homelab experiments, local AI setups, networking projects, or anything else that shows how you think.
If your background is less conventional, we still want to hear from you. Bring us your GitHub repos, blog posts, diagrams, configs, talks, demos, lab notes, or the deeply specific story of why your homelab is built the way it is.
Comfort discussing technical tradeoffs in detail such as explaining what you built, why you built it, what broke, what you learned, and what you would do differently next time.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$127,000
—
$141,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United Kingdom)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a Developer Relations Engineer to own and improve the developer experience across Tailscale’s expanding product portfolio. You’ll help developers understand, adopt, extend, and build with our core VPN/connectivity product, while also shaping how that experience evolves as Tailscale expands into new product areas like secure AI access (Aperture), privileged access management (PAM), and whatever comes next.
You’re a builder, investigator, and storyteller. You write code, chase technical curiosities all the way down, and turn what you learn into things other developers can use like demos, docs, talks, blog posts, sample apps, workshops, videos, tools, and open source contributions. You build things, break things, explain things, and keep going until the thing you’re working on has a name.
You’re comfortable speaking at conferences and just as comfortable digging through an API, a GitHub issue, or a weird networking edge case until it makes sense. You’re probably the kind of person who runs a local AI model in your homelab and can explain exactly why. You ask “why does it work that way?” often, and your instinct is to make the answer clearer, simpler, and better for the next developer.
Requirements
Strong software engineering fundamentals, with demonstrated experience building, debugging, and shipping real projects through professional work, open source, self-directed learning, or ambitious personal projects.
Ability to create clear, useful developer-facing materials, including code samples, demos, tutorials, docs, blog posts, videos, talks, and workshops.
Deep curiosity about how systems work, especially across networking, infrastructure, security, identity, cloud, open source, AI, or developer tooling.
A track record of building and explaining technical systems, such as production software, developer tools, infrastructure projects, homelabs, local AI setups, networking experiments, or open source contributions.
Excellent written, verbal, and visual communication skills, with the ability to explain complex technical ideas clearly, creatively, and practically.
Experience presenting to technical audiences, whether through conferences, meetups, livestreams, workshops, podcasts, videos, or internal engineering forums.
Comfortable working in public through GitHub issues, pull requests, community forums, social channels, open source projects, and developer feedback loops.
Strong developer empathy, emotional intelligence, and product sense; you notice friction, understand why it matters, and help translate it into better docs, APIs, examples, workflows, and product experiences.
Ability to work cross-functionally with engineering, product, marketing, support, community, and other technical stakeholders while operating independently and driving high-impact projects from idea to execution.
Comfortable managing multiple workstreams, meeting regular publishing, event, or launch deadlines, discussing technical tradeoffs in detail, and traveling for events, conferences, and community moments.
Nice to Have
Experience with Go, networking, VPNs, WireGuard, identity, access controls, infrastructure automation, or security products.
Experience building developer education programs, sample apps, workshops, technical video content, or conference talks.
A visible history of technical writing, talks, demos, open source contributions, or community work.
Experience with homelabs, self-hosting, local AI models, infrastructure experiments, or other “I wanted to understand how this works, so I built it” projects.
Familiarity with secure AI access, privileged access management, zero trust, or modern infrastructure security patterns.
Familiarity with open source contribution workflows and technical collaboration in public.
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience.
Strong software engineering fundamentals, whether gained through formal education, professional experience, open source work, self-directed learning, or building ambitious projects on your own.
A track record of building and explaining technical systems. This could include production software, developer tools, infrastructure projects, open source contributions, homelab experiments, local AI setups, networking projects, or anything else that shows how you think.
If your background is less conventional, we still want to hear from you. Bring us your GitHub repos, blog posts, diagrams, configs, talks, demos, lab notes, or the deeply specific story of why your homelab is built the way it is.
Comfort discussing technical tradeoffs in detail such as explaining what you built, why you built it, what broke, what you learned, and what you would do differently next time.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
UK Pay Range
£100,330
—
£111,390 GBP
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (DPS) is seeking a motivated and enthusiastic Department of War (DoW) Capture and Business Development Senior Associate to support business development and capture activities across the opportunity lifecycle. This role is ideal for an individual with experience supporting DoW programs or customers who is interested in building a career in business development, capture management, and growth strategy.
The Capture and Business Development Senior Associate will work closely with capture leads and business development professionals to help identify, qualify, shape, and advance priority opportunities.
This role is ideal for a growth-oriented professional with experience supporting DoW customers, accounts, or programs who is looking to expand their responsibilities in business development and capture management. The successful candidate will combine an understanding of the defense market with strong relationship-building, analytical, and execution skills to help identify, shape, and advance strategic opportunities.
This position offers significant opportunities for professional growth and increasing responsibility in customer engagement, opportunity management, capture strategy, and proposal development.
Responsibilities
Capture Management
Support Capture Leads across complex strategic pursuits, with increasing responsibility for customer engagement, opportunity strategy, competitive intelligence, teaming, and capture execution
Gather customer and market intelligence through research, customer engagements, industry events, and other sources to inform capture strategy
Build and maintain professional relationships with DoW stakeholders, industry partners, incumbents, and internal subject matter experts
Support customer listening activities, including developing call plans, participating in customer engagements, documenting insights, and supporting follow-up actions
Conduct opportunity assessments, competitive analysis, and research to inform teaming, staffing, and positioning strategies
Partner with recruiting to identify and engage Key Personnel and other priority candidates for strategic pursuits
Contribute to the development of win themes, value propositions, and capture documentation
Support proposal development activities, including content development, research, and coordination across teams
Maintain opportunity data, action trackers, and capture documentation to keep pursuits on schedule and ensure follow-through on capture actions
Business Development
Monitor DoW priorities, procurement forecasts, industry trends, and customer activities
Identify emerging opportunities and help assess alignment with Dexis capabilities and growth objectives
Support the entire lifecycle of new business development from capture and bid tracking to proposal development, submission, and follow-up on a portfolio of opportunities. This will involve management of proposal teams, calendars, and deadlines; strategy development with technical staff; partner identification and negotiations; recruiting; writing; and production
Contribute as writer for proposal support sections (CVs, past performance references, capability statements, etc.) as needed and appropriate
Support customer outreach efforts and attend meetings, conferences, and industry events as appropriate
Develop and contribute to business development systems, tools, and process improvement initiatives
Support the management of consultants for various proposal assignments, including drafting agreements, reviewing expense reports, and processing payments
Contribute to internal knowledge management, lessons learned, and capture best practices
Collaborate effectively across business development, operations, recruiting, and proposal teams
Qualifications
Minimum of three (3) years of professional experience supporting Department of War (DoW) customers, programs, or accounts
Experience supporting business development, capture, program management, or related growth-oriented functions within the federal market
Familiarity with DoW organizations, missions, priorities, and acquisition environments
Strong interpersonal skills and demonstrated ability to develop and maintain professional relationships with customers, partners, and internal stakeholders
Excellent written and verbal communication skills
Strong organizational and analytical skills with the ability to manage multiple priorities, and acquisition environments
Self-starter with a proactive approach, intellectual curiosity, and a desire to grow into increasing capture and business development responsibility
Willingness to travel to industry events and other in-person capture efforts as needed
Active DoD security clearance at the Secret level or ability to obtain and maintain one
Preferred
Experience supporting technical DoW programs
Experience supporting federal capture efforts, proposal development, or opportunity shaping activities
Existing professional relationships within the DoW community
Military service or experience supporting military customers
Experience using CRM and opportunity tracking tools
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$70,000
—
$80,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Senior IT Systems Engineer, you'll help improve and automate the internal processes that keep Tennr running. Partnering with our Head of Security and teams across the company, you'll own technical improvements to how human and non-human identities are provisioned, granted access, reviewed, and retired. You'll drive improvements from discovery through rollout and ongoing operation, making access secure, auditable, and easy to manage as Tennr grows.
RESPONSIBILITIES
- Drive the IT and identity improvement roadmap, assessing current workflows and prioritizing automation that strengthens access governance, reduces manual work, and improves the employee experience.
- Design and maintain scripts and API integrations across identity, devices, and SaaS applications, with testing, monitoring, exception handling, and recovery built in.
- Automate joiner, mover, and leaver workflows for employees and contractors, connecting People Operations systems, identity providers, and SaaS applications to ensure timely provisioning, access changes, and revocation.
- Design and maintain role-based access models, entitlement catalogs, and self-service access requests with clear application owners, approvals, expiration, and least-privilege controls.
- Build and operate access review and certification workflows with Security and application owners, identifying excessive permissions, orphaned accounts, and conflicting access, and tracking remediation through completion.
- Improve governance of non-human identities, including service accounts, integrations, and AI agents, with clear ownership, scoped permissions, credential lifecycle controls, and auditable access.
- Improve device lifecycle management through automated enrollment, software deployment, patching, and configuration checks.
- Turn recurring support issues into lasting process improvements and self-service workflows while keeping employee and office technology reliable.
- Set technical standards for IT automation, documentation, and change management, and lead adoption across People Operations, Finance, Security, and other teams.
- Partner with Security on identity controls, privileged access, automated audit evidence, and incident response involving compromised accounts, endpoints, and SaaS applications.
- Drive projects independently from conception to completion and measure results through provisioning and revocation times, access review completion, removal of stale access, and reductions in manual work.
CANDIDATE QUESTIONS
- 6+ years in IT systems engineering, systems administration, identity engineering, or a similar role, with a track record of improving identity processes and delivering reliable automation.
- Hands-on experience implementing or improving IGA capabilities, including identity lifecycle management, access requests and approvals, entitlement management, access certifications, and remediation workflows.
- Strong experience administering identity providers and integrating SaaS applications through SSO, MFA, SAML/OIDC, and SCIM, including troubleshooting provisioning and deprovisioning failures.
- Familiarity with AI systems and agents used in internal workflows and the governance of non-human identities, including service accounts, credentials, delegated access, permission boundaries, and accountable ownership.
- Strong experience managing macOS devices and mobile device management platforms, including deployment, patching, encryption, and endpoint troubleshooting.
- Strong scripting skills in Python, Bash, or PowerShell, with experience designing and operating API integrations and automation, including authentication, testing, monitoring, exception handling, and recovery.
- Solid networking fundamentals, including DNS, DHCP, Wi-Fi, VPNs, and troubleshooting office connectivity.
- A track record of independently leading improvements across multiple IT systems, with measurable reductions in manual effort, errors, or turnaround time.
- Practical understanding of role-based access, least privilege, privileged access, segregation of duties, and audit trails, with the ability to translate security requirements into usable workflows.
- Ability to evaluate technical tradeoffs, set direction, and lead projects from discovery through adoption with minimal guidance, communicating clearly across technical and business teams.
- Experience supporting a healthcare or regulated environment, or contributing evidence to SOC 2 or HIPAA programs, is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin
(Hybrid)
About the team
The Data Intelligence & Analytics organization builds the core data platform and internal products that power decision-making across the company. We design and operate large-scale data systems, own the company’s data lake, ingestion infrastructure, and platform tooling, and develop end-to-end applications that transform complex datasets into fast, reliable, business-critical products used daily by go-to-market, product, and engineering teams. Our work sits at the intersection of data platforms, distributed systems, and product development, giving engineers the opportunity to own meaningful problems across the stack, build specialized data solutions for predictive modeling and machine learning applications, and construct systems that truly run the business.
About the role
We are looking for an experienced Data Engineer to join our Austin team and help scale the development of our internal data products. In this role, you will build data-driven applications that empower teams across the company, including go-to-market, engineering, and product. Because the products we build are initiated and owned by the team, you will be involved end-to-end — from shaping requirements and designing features to implementation and long-term ownership.
You will work on building scalable, reliable systems that solve critical business problems, partnering closely with full-stack engineers to develop new features and operate the data pipelines and services behind our applications. Our stack spans multiple languages and technologies, including Go, Scala, and ClickHouse, and continues to evolve. Many of our products also incorporate strong AI components, giving you opportunities to build sophisticated, AI-ready data layers and work with modern AI infrastructure and tools such as vector databases, MCP-based services, and Workers AI.
What you'll do
Design and implement core components of our data pipelines and services in Go and Scala, with a focus on scalability, performance, and long-term maintainability.
Partner closely with engineers, analysts, and product stakeholders to design solutions for strategic initiatives, business-critical data products, and agentic AI architectures.
Contribute to the evolution of our data platform architecture, improving scalability, reliability, observability, and data correctness across the stack.
Build and curate high-quality, well-modeled, and richly contextual datasets that power internal products, predictive analytics, and LLM-enabled features at company scale.
Develop a deep understanding of the company’s data ecosystem — including source systems, tooling, and data flows — and collaborate closely with the data and system engineers in Austin, Lisbon, and London to improve data ingestion, quality, and governance.
Lead by example through design reviews, knowledge sharing, and mentorship, helping raise the technical bar, data engineering practices, and AI implementation standards across the organization.
Examples of desirable skills, knowledge and experience
B.S. or M.S. in Computer Science, Engineering, Statistics, Mathematics, or a related quantitative field, or equivalent practical experience.
5+ years of professional experience in data engineering, software engineering, or related roles, building and operating production data systems.
Strong programming expertise in Go, Python, or JVM-based languages, with experience writing high-quality, production-grade services and pipelines.
Deep knowledge of SQL and hands-on experience designing data models and working with relational, analytical, or vector databases (e.g., PostgreSQL, MySQL, ClickHouse).
Experience building scalable, reliable, and observable data pipelines, with an understanding of performance, data quality, and operational best practices.
Proven problem-solving and communication skills, with a track record of driving projects in ambiguous environments and partnering effectively with cross-functional teams.
Bonus Points
Familiarity with container based deployments such as Docker & Kubernetes.
Familiarity with Google Cloud Platform, foundational Large Language Model (LLM) orchestration frameworks, or something similar.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Executive & Personal Assistant, Founders’ Office
Location:
San Francisco, CA or New York, NY (In-office / Hybrid)
About the Role
Cloudflare is seeking an exceptional, highly organized, and discreet
Executive & Personal Assistant
to join our Founders’ Office support team. Based in either
San Francisco
or
New York City
, this role works in close alignment with two Senior Executive Business Partners who manage direct daily support for Cloudflare’s Co-Founders.
This is a versatile, high-touch role combining executive administrative support, event coordination, personal projects, and lifestyle logistics. You will provide critical execution capacity behind the scenes—anticipating needs effortlessly, moving between business and personal requests seamlessly, and ensuring every detail is handled with precision, follow-through, and strict confidentiality.
Key Responsibilities
Executive & Founder Support:
Manage executive calendar coordination, meeting logistics, priority tracking, expense reports, and backup support alongside the Senior Executive Business Partners.
Travel & Itinerary Planning:
Coordinate domestic and international executive and personal travel, including private aviation charters, luxury lodging, ground transportation, dining arrangements, and detailed door-to-door itineraries.
Events & Entertaining:
Plan and execute private dinners, VIP hospitality, and personal events, managing venue sourcing, guest lists, menus, invitations, and on-site vendor logistics.
Personal & Lifestyle Support:
Coordinate day-to-day personal logistics, appointments, dining reservations, executive gifting, wellness schedules, and ad-hoc errands.
Special Projects:
Assist with special research, bespoke purchasing, prospective property coordination, and vendor oversight for home/office maintenance and seasonal projects.
What You Bring
Experience:
5+ years of experience supporting C-suite executives, Founders, or UHNW individuals in a combined executive and personal assistant capacity.
Core Skills:
Exceptional organization, eagle-eyed attention to detail, and proactive follow-through
Travel & Hospitality Expertise:
Deep experience booking, managing, and troubleshooting travel, including private aviation charters and luxury accommodations. You offer a high-touch concierge service.
Professional Demeanor:
Personable, polished, and collaborative, adept at partnering seamlessly with internal teams and external vendors, holding firm boundaries, and maintaining complete confidentiality
Technical Savvy:
Strong working knowledge of Google Workspace (G-Suite) alongside practical adoption of AI and modern productivity workflows.
Compensation
Compensation may be adjusted depending on work location and level.
San Francisco Estimated Base Salary $102,000 - $140,000.
New York Estimated Base Salary $97,000 - $133,000.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Bulgaria
About MariaDB
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. MariaDB now includes GridGain, a leader in in-memory computing, extending MariaDB to handle the extreme-velocity data requirements of autonomous AI agents.
The Role
We’re looking for an experienced Senior QA Automation Engineer / SDET to join the GridGain Core QA Team and help drive the quality, reliability, and performance of our distributed database platform.
What You’ll Do
Design, develop, and maintain automated tests and support frameworks for functional and performance testing;
Participate in release testing activities and contribute to improving the release validation process;
Validate new product features, bug fixes, and performance improvements;
Investigate complex issues involving distributed transactions, replication, networking, storage, and cluster management;
Design and implement automation solutions to reduce manual effort and improve team productivity.
What You Bring
5+ years
of experience in software quality assurance and test automation, or software engineering.
Strong
Java
programming skills and knowledge of the Java ecosystem;
Experience designing, developing, and maintaining automated tests and frameworks.
Experience testing
distributed or backend systems
;
Solid understanding of at least three of:
Multithreading;
Concurrency;
Networking;
Distributed systems concepts;
Transactions;
Consistency models.
Preferred Qualifications
Experience with NoSQL and/or distributed databases, especially Apache Ignite or GridGain;
Experience with Docker and Kubernetes;
Experience with MariaDB or other relational databases;
Experience with modern AI tools and applying them to improve engineering productivity;
Experience with performance testing, profiling, and troubleshooting complex systems
Location
Hybrid / Remote – Bulgaria
Remote – Croatia, Estonia, Finland, Italy, Poland, Romania, Serbia, Spain.
Compensation
Salary Range
: 59,500 – 80,500 EUR per year (gross)
Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.
Why You’ll Love It Here
A globally distributed team where your is tangible, valuable and appreciated.
Remote or Hybrid work options (location dependent)
Projects that stretch your skills and make an impact at scale.
Competitive pay, 25 days paid annual leave (plus holidays), and a culture that values creativity and clean engineering.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Remote (USA)
At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.
We’re looking for an outstanding VP, Business Development to join our team. You can work remotely from Minneapolis, Chicago, or Dallas!
Who you are
You are an elite relationship builder, a masterful connector, and an unparalleled networker with deep expertise in digital product design and development services businesses. You are a highly proactive and articulate communicator who consistently conveys what makes Livefront uniquely valuable to major current and future clients, with genuine insight and authority. You relentlessly pursue client success, operating with positive energy, well-informed strategic perspectives, and an indomitable tenacity that yields extraordinary results. Executives and key stakeholders seek out your counsel, and they anticipate and value every interaction with you. You have a demonstrated ability to cultivate and secure high-value, long-term strategic alliances and drive the complex, high-level negotiations necessary to solidify them. You thrive on managing high-stakes contracting agreements and crafting compelling proposals that win major deals.
What you will be doing
Represent Livefront’s leading skills, expertise, and visionary outlook to major clients and the industry through high-profile networking, strategic outreach, and key industry events.
Identify, prospect, and secure major, strategic clients with significant revenue potential, perfectly aligned with Livefront’s advanced capabilities.
Communicate Livefront’s unique and superior value proposition to key prospective clients through sophisticated presentations, high-level negotiations, and impactful outreach campaigns.
Collaborate strategically with Solutions Architects to propose optimal team/resourcing plans for complex client briefs and develop impactful, high-value pricing proposals.
Leverage the talents of the UX Strategy and Commercial Operations teams to develop compelling, innovative concepts and sophisticated pitch materials that resonate with top-tier clients.
Independently drive and close high-value, complex deals with key clients, consistently exceeding ambitious targets.
Develop highly persuasive sales presentations, strategic proposals, and other high-impact sales support and/or marketing materials tailored to major accounts.
Craft engagements that solve the most critical and complex client needs, leverage the full potential of Livefront’s robust processes and methodologies, and empower our team to deliver exceptional results and drive maximum client impact.
Independently create and manage complex, high-stakes sales contracts like MSAs and SOWs with key clients.
Manage and provide strategic insights and forecasts based on detailed activity tracking and analysis of major deals within the CRM.
Conduct advanced competitive analysis and market research to understand complex customer needs and emerging industry trends across digital services.
Own and drive the strategy and execution for key areas within the Growth function, developing and implementing plans to achieve ambitious growth targets in these areas.
Why you should apply
You want to work with passionate and talented people who are always looking for ways to make things better.
You understand the power of a strong business relationship built upon mutual interest and trust, and doing the daily work of forging relationships like that is what drives you.
You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time.
You like being part of a team that has a reputation for excellence and gives back to the community by educating, mentoring, and sponsoring.
You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.
What you bring to the table
Extensive, exceptional track record in outside sales, with a focus on securing major deals in digital product services.
Master-level presentation skills, including high-stakes sales pitches and complex negotiations with C-level executives.
Ability to leverage data-driven insights and strategic storytelling to influence critical decision-making at the highest level.
Expertise in communicating innovative perspectives to clients that transform their approach to digital products and market entry strategies.
Exceptional and demonstrable ability to build and maintain long-term, high-value strategic alliances with key client partners.
Proven success in building highly trusting and collaborative relationships with delivery teams to ensure seamless execution of major projects.
An exceptionally self-motivated, results-oriented, and driven mentality, consistently exceeding ambitious targets.
Track record of sourcing and closing deals valued from $1m to $10mm+.
Bonus points if you…
Have management consulting experience with major accounts in Healthcare, Consumer, or Financial Services.
Have an engineering or computer science degree and/or deep technical background.
Have a Master’s degree in Business Administration.
$170,000 - $190,000 annual base salary with an OTE to be discussed during the interview process
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.
Location: Remote
Workplace: Remote
We're looking for a Full Stack Engineer to join our Platform and Internal Tools team, the team responsible for services connecting third-party systems and data sources to product surfaces, as well as internal tooling for clinical providers and patient care coordinators. This team plays a pivotal role in Talkiatry's mission by creating and maintaining the technical infrastructure and tooling that allows us to efficiently match and book patients with providers, support providers in delivering great care, and allow our staff to quickly and effectively assist patients with problems. As an engineer on this team, you'll work on the problems involved in improving and optimizing healthcare delivery. You'll co-own systems that synchronize patient data across multiple platforms and data sources, solve integration challenges, and build tools that clinicians depend on to manage their patients and their day. You'll collaborate closely with product, design, and data to design and build reliable, extensible, and maintainable systems in TypeScript across both backend and frontend (running on AWS). Our team lives by the motto penned by Piet Hein: "Problems worthy of attack prove their worth by hitting back"—and that’s the kind of problems we like to solve. The challenges are meaningful precisely because patient care depends on getting them right.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Contribute to the design, development, and rollout of core technical features and large-scale initiatives that directly impact the efficiency and quality of patient care.
- Write clear technical specifications, define architecture, and identify risks before project kickoffs.
- Take part in engineering best practices—including code reviews, documentation, testing, and postmortems—to improve team efficiency and code quality.
- Collaborate cross-functionally with product managers, designers, and analysts to translate business needs into actionable, measurable features.
- Contribute across the stack: from building robust backend services and APIs to creating intuitive frontend tooling in React/TypeScript.
- Drive simplicity and scalability in system design to maintain reliability and implementation velocity.
- Mentor teammates and take active parts in high-impact initiatives.
YOU HAVE:
- 1-3+ years of professional software development experience.
- Expertise in TypeScript and modern frontend frameworks.
- Experience building backend services in TypeScript (Node.js, Express, or similar).
- Demonstrated ability to deliver complex projects from design through production.
- Experience collaborating with product and other engineering teams, measuring outcomes, and iterating quickly.
- Excellent communication and documentation skills.
- A bias for reducing complexity, improving systems, and mentoring others.
NICE TO HAVE
- Familiarity with Nest JS.
- Familiarity with healthcare, telehealth, or regulated industries.
- Comfort working in a fast-paced environment.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Mexico City
About the Role
To the attention of candidates in Mexico City : Unfortunately, V
isa sponsorship is NOT provided for this position
.
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to join our Mid Market Sales Team responsible for covering Territory Sales in the LATAM area. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Mid Market Account Executive, you'll be responsible for developing and executing against a comprehensive territory/accounts plan as well as driving sales in a defined territory and/or account list to achieve revenue targets, working in collaboration with Cloudflare Partners. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations.
Generate and maintain a robust sales pipeline in coordination with Partners in assigned territory to maximize, achieve and exceed sales targets
Develop long-term strategic relationships with key partners to capture market share, acquiring new accounts and expanding Cloudflare services in existing accounts
Prospecting into target accounts to generate new sales opportunities.
Aligning with channel partners on go-to-market strategy.
Desirable Skills, Knowledge, and Experience
Bachelor's degree required
English/Spanish Fluency
3+ years experience selling technology solutions in a B2B model
Experience orchestrating cross-functional teams, including Partners sales and marketing teams to plan and execute a territory business plan
Experience supporting and building relationships highly preferred
Basic understanding of computer networking and “how the internet works”
Experience managing longer, complex sales cycles
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia
As the
Director of MDU Sales
at Lumos, you'll play a key leadership role in expanding our fiber footprint and driving growth across the multifamily and HOA markets. You'll lead and develop a high-performing sales team, shape market strategies, and build valuable partnerships with property owners, developers, and management companies to bring Lumos' fiber services to more communities.
This is an opportunity to make a meaningful impact on a growing business, combining hands-on sales leadership with strategic thinking to strengthen our MDU presence, accelerate revenue growth, and help scale the organization as Lumos continues to expand.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Lead, coach, and develop a team of MDU Account Executives, driving accountability, collaboration, and consistent achievement of sales goals.
Develop and execute MDU sales strategies that support revenue growth, market expansion, and long-term business objectives.
Establish market and account priorities, ensuring the team focuses on high-value opportunities and maintains a healthy, predictable sales pipeline.
Guide the team through complex MDU and HOA opportunities, including access, marketing, and bulk service agreements.
Cultivate strategic relationships with property owners, developers, management companies, and HOA organizations to expand Lumos' presence and grow portfolio-level partnerships.
Support high-value negotiations and serve as an escalation point for key accounts and strategic property relationships.
Monitor sales performance, pipeline activity, and KPIs to identify opportunities to improve productivity, conversion rates, and overall team effectiveness.
Partner across Marketing, Operations, Construction, Sales Engineering, Finance, and Legal to support successful property launches and remove barriers to growth.
Help shape and scale the MDU sales organization by strengthening sales processes, developing talent, and identifying new opportunities for growth.
What You'll Bring:
8+ years of MDU sales experience within the telecommunications industry, including at least 3 years in a sales leadership role.
Proven success leading sales teams, exceeding revenue targets, and driving growth in a competitive environment.
Strong understanding of MDU and HOA markets, including property ownership structures, bulk agreements, and the sales cycle.
Experience developing sales strategies, managing pipelines, and forecasting performance across multiple markets.
Strong consultative selling, negotiation, and relationship-building skills, with the ability to influence senior executives and key decision-makers.
Demonstrated ability to coach, mentor, and develop sales professionals while building a high-performing, accountable team.
Excellent communication, presentation, strategic planning, and problem-solving skills.
Proficiency with CRM platforms such as Salesforce and experience using sales data to drive decisions.
Ability to travel regionally for property visits, team development, and strategic meetings.
What Makes You a Great Fit:
Experience expanding MDU sales operations into new markets or scaling a growing sales organization.
Established relationships with multifamily developers, property management companies, HOA organizations, or portfolio-level decision-makers.
Experience negotiating complex bulk service agreements and developing long-term strategic partnerships.
A hands-on, collaborative leadership style with the ability to balance long-term sales strategy with day-to-day execution.
A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced, evolving organization.
Physical Requirements:
Frequently operates a computer, phone, and standard office tools.
Ability to travel to properties and regional offices as needed.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Must be able to sit or remain in a stationary position for extended periods.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: Remote - Colombia
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
As a Senior Software Engineer on the Qdrant Cloud Operations team, you will run and evolve the infrastructure behind Qdrant Cloud: the regional Kubernetes clusters, cloud accounts and networking that customer databases run on across AWS, GCP and Azure.
You will be one of the engineers in our LATAM on-call group. Together with the team in Europe, you will help us set up a two-region follow-the-sun on-call rota, so incidents in the Americas time zones get a fast response and fewer out-of-hours pages land on the European team.
This role includes a regular on-call rotation. Shifts include time outside normal working hours in Americas time zones, and on-call is compensated.
WHAT YOU WILL OWN
- Operate and improve the regional Kubernetes clusters and cloud infrastructure that host customer Qdrant clusters (AWS, GCP, Azure).
- Take part in a follow-the-sun on-call rota covering the Americas time zones: respond to incidents, lead root cause analysis and drive the follow-up fixes.
- Turn recurring manual operations into automation and self-service, in Go and infrastructure-as-code (Terraform, Crossplane, GitOps with FluxCD).
- Roll out new regions and dedicated regions (Qdrant Cloud regions reserved for a single customer), and make that process faster and more repeatable.
- Improve monitoring, alerting and runbooks so problems are caught before customers notice.
- Improve the reliability, performance and cost of the fleet: instance types, storage and capacity.
- Write design docs for infrastructure changes and lead them through review and rollout, including across teams.
- Raise the bar on how the team runs incidents, postmortems and day-to-day operations, and help onboard the next engineers in LATAM.
WHO YOU ARE
- 5+ years in SRE, infrastructure, platform engineering or DevOps roles, running production systems.
- Solid experience running Kubernetes in production, including stateful workloads or databases, and debugging it when it breaks.
- Hands-on experience with at least one major cloud provider (AWS, GCP or Azure), including its networking: VPCs, load balancing, DNS, PrivateLink / Private Service Connect. Two or more providers is a plus.
- You have built and maintained production software in Go, or in another language and are happy to switch to Go.
- Experience with infrastructure-as-code (Terraform/Crossplane or similar), CI/CD and GitOps.
- On-call experience: you have handled real production incidents using metrics, logs and alerting (Prometheus, Grafana, OpenTelemetry or similar), and written up what happened.
- Clear written and spoken English. Most of the team is in Europe, so a lot of handover is async, and you may occasionally join customer calls to debug escalations that Customer Support can't resolve alone.
- You use AI coding and operations tools in your daily work, and you know when to trust their output and when to verify it.
NICE TO HAVE
- Experience building or debugging Kubernetes operators or controllers.
- Experience running GPU workloads on Kubernetes.
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play - it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Sony Interactive Entertainment has an extraordinary opportunity in the Tools, Framework and Infrastructure team! We are looking for a motivated and creative individual to help build test tools, frameworks, and infrastructure for delivering high quality software which drives the PlayStation experience.
As a Software Engineer II, you'll focus on building test frameworks and infrastructure, internal tools, and automating test workflows. You will collaborate closely with Quality Engineering and Software Engineering teams to build robust systems to ensure products delivered to customers and game studios are of the highest quality.
Responsibilities
Design, build, and maintain test frameworks, tooling and infrastructure for teams which develop and test software for the Playstation console.
Integrate automated tests into CI/CD pipelines using
Jenkins, GitHub Actions
or similar tools.
Collaborate with Quality and Development teams to enable testing of both hardware and software components in isolation.
Construct telemetry systems and dashboard in order to make data-driven decisions about technical feature development.
Build tooling for AI-driven testing initiatives
Required Qualifications
Master’s degree in Computer science, Electrical Engineering, or related fields
2+ years experience in designing, developing and maintaining tools and applications in
C++, Python, or Javascript
with a focus on building testing tools, and test frameworks at scale. (C++, JS experience preferred)
Experience with test automation frameworks (e.g. Appium, Mocha.js, etc.)
Demonstrated experience building and deploying high availability and high reliability services from scratch.
Hands-on experience with CI/CD systems like Jenkins, GitHub Actions or similar tools.
Comfortable working in Linux and Windows-based development environments.
Strong communication skills and the ability to work cross-functionally with engineering and QA teams.
Hands-on experience applying LLM and Agentic AI in practical engineering contexts such as test case generation, flaky test detection, log analysis, or workflow automation.
Strong debugging skills.
Nice-to-Have Skills
Experience with test/build automation on PCs, consoles or other embedded systems
Familiarity with Node,
React
Native/Web, Kubernetes, REST APIs
Experience with testing
audio peripherals
(headphones, earbuds, microphones) or
input devices
(controllers).
Working knowledge Docker-based test environments.
Game industry background
Exposure to integrating or building tools powered by large language models
Japanese Language familiarity a plus
Tools and Technologies you will work with
Jenkins (CI/CD), GitHub Actions, ArgoCD
Python
JavaScript, React, Next.js
C, C++ or Rust
Git, GitHub
Device connectivity tools (e.g., ADB, Bluetooth analyzers)
Containerization technology such as Docker, buildpack and Kubernetes
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York City, New York
Workplace: remote
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: San Francisco, California
Workplace: hybrid
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Preferred
8+ total years of experience in a retention based client-facing role
3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders
Experience in healthcare SaaS, health tech, or digital health companies
Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc.
Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators
Core Competencies
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
География найма не уточнена
УдалённоRemote (Canada)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote - Bulgaria; MariaDB does not sponsor work visas or relocation
УдалённоRemote (USA); We encourage candidates from all backgrounds to apply and consider all qualified applicants
УдалённоГеография найма не уточнена
Мексика; To the attention of candidates in Mexico City : Unfortunately, V
United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia
УдалённоseniorRemote - Colombia; Together with the team in Europe, you will help us set up a two-region follow-the-sun on-call rota, so incidents in the Americas time zones get a fast response and fewer out-of-hours pages land on the European team; Shifts include time outside normal working hours in Americas time zones, and on-call is compensated; Take part in a follow-the-sun on-call rota covering the Americas time zones: respond to incidents, lead root cause analysis and drive the follow-up fixes; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds