Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in Northern Ireland.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
.
Applicant Privacy Notice (United Kingdom)
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
The Technical Product Manager, Life Sciences sits at the intersection of product strategy and engineering execution, embedded directly with our teams to turn complex healthcare data and platform capabilities into products our customers rely on. This role owns the technical depth of the product lifecycle while keeping the team anchored to customer value and business outcomes.
You will be the connective tissue between Product and Engineering: fluent enough in the technical stack to make real-time tradeoff decisions with engineers, and disciplined enough in product craft to keep the roadmap grounded in customer impact. This is a hands-on, technical product role for someone energized by the details of how things work, not just what gets shipped.
What Success Looks Like
In 3 Months
Develop working fluency in Arcadia's platform architecture, data model, and the technical stack of your assigned engineering team.
Build trusted, credible working relationships with your engineering counterparts, joining sprint ceremonies and grooming sessions.
Take ownership of a product area's backlog and begin active prioritization grounded in customer and technical impact.
Demonstrate the ability to hold your own in a technical conversation about pipeline architecture, data, or implementation tradeoffs.
In 6 Months
Ship one or more meaningful product increments in close partnership with engineering, on a predictable delivery cadence.
Establish clear product and delivery metrics, and use them to guide prioritization and stakeholder reporting.
Be a go-to resource for engineering on requirements clarity, scope tradeoffs, and customer context.
Lead structured technical discovery (data investigation, feasibility checks, pipeline architecture discussions) that informs roadmap decisions.
In 12 Months
Be recognized as the product owner and technical subject-matter expert for your portfolio, trusted by engineering and business stakeholders alike.
Drive roadmap strategy that balances near-term delivery with long-term platform scalability and technical health.
Proactively identify and act on opportunities to reduce technical debt, improve data quality, or unlock new technical capability.
Mentor peers on how to work effectively with engineering teams and contribute to broader product-engineering process improvements.
What You'll Be Doing
Own product strategy and roadmap for a defined portfolio within Arcadia's platform, partnering day-to-day with an embedded engineering teams through the full SDLC.
Translate business goals, customer needs, and technical realities into clear requirements, acceptance criteria, and well-scoped increments engineering can execute against.
Engage deeply with engineering on data pipeline, data models, and enrichment asking the right technical questions and making informed calls when priorities conflict.
Run and participate in agile ceremonies: backlog grooming, sprint planning, sprint reviews, and incident/RCA reviews, ensuring engineering has what it needs to move fast without losing quality.
Deconstruct ambiguous or large-scale goals into MVPs and iterative delivery plans, adjusting scope based on technical constraints and customer feedback.
Use SQL and product/data instrumentation to self-serve answers, validate hypotheses, and make data-informed prioritization decisions.
Replicate, triage, and help troubleshoot complex product issues alongside engineering, escalating and documenting bugs and workarounds as needed.
Communicate roadmap progress, technical risks, and tradeoffs clearly to both technical and non-technical stakeholders.
Partner with agentic designers, operations, commercial, marketing, and analytic teams to ensure what engineering ships is adopted and drives measurable value.
Advocate for a healthy balance between shipping new capability and managing technical debt, performance, and platform scalability.
What You'll Bring
Education
Bachelor's Degree in Computer Science, Data Science, Statistics, or a related field (or equivalent professional experience)
Experience
4–7+ years of product management experience, with meaningful time spent working shoulder-to-shoulder with engineering teams in Agile/Scrum environments.
Proven track record taking products from requirements through SDLC to launch, including scoping MVPs and iterating post-launch.
Experience engaging in real technical tradeoff discussions architecture, APIs, data flows, scalability, and implementation approach.
Healthcare, health-tech, or complex B2B data/SaaS experience strongly preferred; population health, value-based care, or interoperability experience is a plus.
Technical Fluency
Hands-on SQL proficiency, comfortable writing queries to self-serve analysis and validate product decisions.
Working understanding of database and data-platform technologies (e.g., Snowflake, cloud data warehouses) and how data model design affects product capability.
Comfort partnering with engineers on API design, system architecture, and technical constraints without needing everything translated into non-technical terms.
Qualities & Skills
Strong ownership mentality with a bias toward action and hands-on execution.
Excellent written and verbal communication; able to move fluidly between engineering detail and executive-level summary.
Comfortable operating in ambiguity, breaking large problems into deliverable increments.
Calm, confident facilitator of trade-off conversations across product, engineering, and business stakeholders.
Attention to detail and a commitment to clear, current documentation.
Would Love For You To Have
Experience with healthcare data standards or interoperability frameworks (e.g., FHIR) and regulatory-grade data environments.
Exposure to AI/ML or GenAI-enabled product capabilities, including retrieval-augmented generation, automation, or predictive analytics.
Experience with BI/visualization tools (Tableau, Power BI, Looker, or similar) and large-scale data platforms (Snowflake, Redshift, Databricks, or similar).
A background in a hard science (math, statistics, computer science, or engineering) or prior experience as a software engineer or data analyst.
What You'll Get
The chance to work shoulder-to-shoulder with a team of extremely talented, dedicated engineers and product builders.
Deep, focused exposure to Arcadia's platform architecture, data model, and engineering practices.
Be part of a mission-driven company transforming healthcare by changing the way patients receive care.
A flexible, remote-friendly company with personality and heart.
Employee-driven programs and initiatives for personal and professional development.
Membership in the Arcadian and Barkadian community.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Philippines; Armenia; Kazakhstan; Uzbekistan; Georgia
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. In three years, we’ve grown to 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and US$310M+ raised from top-tier investors.
You get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines deep local knowledge with experience scaling regulated financial companies from scratch.
About the role:
Salmon operates across the Philippines, Singapore, and Abu Dhabi (ADGM), and our tax position has to hold up in all three at once. You’ll own that.
You report to the Head of Group Tax and work independently across corporate income tax, withholding and indirect taxes, international taxation, structuring, and transfer pricing. Transfer pricing is a core part of the mandate, but not the whole job — you’re the Group’s go-to technical voice on tax, full stop.
This is a hands-on seat for someone who can take a complex tax question, work it through alone, and land on a position the business can act on. You’ll work directly with the Head of Group Tax on live, cross-border problems that shape how Salmon expands — not theoretical tax exercises — with real autonomy and a direct line to the decisions your work informs, across finance, product, and tech.
What you’ll do:
- Research and resolve complex tax questions independently, and translate them into clear positions finance, product, tech, and commercial teams can act on.
- Own tax compliance across corporate income tax, withholding, and indirect taxes — partnering with local teams and external advisors to hit deadlines and document positions properly.
- Evaluate tax implications of new-market expansion, holding structure and capital optimization, profit repatriation, and any future M&A.
- Advise on permanent establishment risk, withholding taxes, indirect tax exposure, and treaty applications, including RMC No. 5-2024 on services performed by non-residents.
- Coordinate with external consultants to build a global transfer pricing framework covering intercompany service agreements, IP/tech licensing, and financial transactions.
- Lead preparation of Local Files, Master Files, and Country-by-Country Reporting, and keep them audit-ready.
- Manage benchmarking studies run by external consultants and confirm they’re applied correctly and kept current.
- Partner with Tech and Product on the tax implications of new launches and geographic expansion.
- Lead technically during BIR or other tax authority audits, including transfer pricing, and build the defense file.
- Monitor intercompany transactions monthly and quarterly against transfer pricing policy, and confirm they’re properly invoiced and documented.
What you’ll own:
- The Group’s technical tax position across three jurisdictions — nothing routes around you on tax.
- Transfer pricing documentation and defense, end to end.
- Tax input on every new market, structure, or product decision that touches tax.
- The BIR audit relationship and defense when it comes.
What makes you a strong fit:
- 6–10 years of broad tax experience spanning corporate income tax, international tax, structuring, and transfer pricing, with a track record of owning complex matters end to end.
- Big 4 tax practice at Manager level, or in-house tax at a fintech, is the ideal path here.
- Bachelor’s degree in Accounting or Law; a professional certification is a strong plus.
- Deep working knowledge of OECD Transfer Pricing Guidelines and BEPS 2.0, plus BIR and IRAS regulations.
- Can turn dense tax concepts into a straight answer a non-tax stakeholder can act on.
- Comfortable owning ambiguous, competing priorities with minimal oversight.
- Thrives founder-led and high-pressure, and builds process from scratch rather than waiting for one to exist.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines’ growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: IN - Jaipur
About the Role
We are seeking an experienced accounting professional to support a portfolio of international legal entities across EMEA and APAC. This role will be responsible for end-to-end accounting operations, monthly close activities, financial reporting, accounts payable administration, intercompany accounting, and audit support within a multinational financial services environment.
The ideal candidate will have strong experience with multi-entity accounting, month-end close processes, U.S. GAAP reporting, statutory accounting requirements, and ERP systems such as NetSuite.
Key Responsibilities
1. Accounting Operations & General Ledger Management
Maintain accurate books and records for multiple international legal entities.
Record and reconcile accounting transactions in NetSuite in accordance with local accounting standards and Group accounting policies.
Prepare and post journal entries, including:
Accruals
Prepayments
Payroll
Intercompany transactions
Transfer pricing adjustments
Recurring and manual journals
Perform balance sheet reconciliations and supporting schedules.
Manage fixed asset accounting, including capitalization, depreciation and disposals.
Maintain and reconcile intercompany balances.
Support implementation of accounting processes, controls, and new entity setups.
Assist with cash accounting and bank reconciliations.
Ensure accuracy and completeness of the general ledger.
2. Accounts Payable Administration
Process supplier invoices through Coupa and other approved procurement systems.
Verify coding, approvals, and supporting documentation.
Follow up with business stakeholders on invoice approvals and outstanding exceptions.
Review AP aging and assist with issue resolution.
Support vendor onboarding and master data maintenance.
Prepare supporting schedules for payment processing.
3. Financial Reporting & Month-End Close
Execute monthly, quarterly, and annual close activities.
Prepare management accounts for multiple legal entities.
Support dual-ledger reporting requirements, including:
U.S. GAAP / Group reporting
Local statutory reporting
Prepare:
Income statements
Balance sheets
Cash flow statements
Perform variance analysis against budget and prior periods.
Investigate unusual trends and prepare management commentary.
Support preparation of reporting packages for management review.
4. Audit & Compliance Support
Prepare audit schedules and supporting documentation.
Coordinate with external auditors and respond to information requests.
Assist in resolution of audit findings and technical accounting matters.
Prepare PBC (Prepared By Client) schedules and reconciliations.
Support annual statutory audits and interim reviews.
5. Intercompany and Global Entity Support
Support accounting activities for international entities across:
Malta
Hong Kong
Singapore
Japan
Australia
United Kingdom
Abu Dhabi (UAE)
Experience working with multinational organizations operating across multiple jurisdictions is highly desirable.
Required Qualifications
Chartered Accountant (CA), CPA, ACCA, or equivalent professional qualification preferred.
5-8 years of progressive accounting experience for Senior Accountant level.
8-12 years of experience for Accounting Manager level.
Experience supporting multinational entities and multi-currency environments.
Strong understanding of:
General ledger accounting
Month-end close
Financial reporting
Fixed assets
Intercompany accounting
Audit support
Technical Skills
Required experience with:
NetSuite ERP
Coupa
FloQast
Advanced Microsoft Excel
Pivot Tables
XLOOKUP
Power Query
Complex reconciliations
Microsoft 365 Suite
Preferred:
U.S. GAAP reporting
Multi-book accounting
Financial services industry experience
SOX/internal controls environment
Key Competencies
Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Ability to manage multiple entities and competing deadlines.
Excellent stakeholder management skills.
Strong written and verbal communication.
Ability to work independently in a fast-paced global environment.
Continuous improvement mindset.
Success Measures
The successful candidate will consistently deliver:
Accurate monthly close completion.
Timely financial reporting packages.
Fully reconciled balance sheet accounts.
Clean audit support documentation.
Timely processing of AP transactions.
Accurate intercompany reconciliations.
Compliance with Group accounting policies and reporting deadlines.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Business Development Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Senior Business Development Manager
to join our Rome team.
In this role, you’ll help us build new relationships with Rome and Lazio most premium and regarded grocery and stores, acting as a founding member of our regional growth efforts. You will drive both new business acquisition and the direct, hands-on rollout for top accounts with framework agreements already in place at HQ level—visiting individual stores directly to guide their activation process from contract to go-live.
What You’ll Be Doing
You will be a critical driver of our expansion in Italy, focusing on high-end partnerships, account activation, and providing a world-class onboarding experience for new merchants.
Here’s what your day-to-day might look like:
HQ Contract Rollout & Store Activation:
Work on existing framework agreements negotiated at Headquarters/Casa Madre level by visiting individual store locations, engaging directly with local store managers, and driving the end-to-end activation process.
Consultative Selling & Stakeholder Engagement:
Communicate with store managers and business owners through physical in-store visits, calls, and meetings to demonstrate the value of Deliveroo’s technology and ensure buy-in at the local level.
Hands-on Onboarding Support:
Guide partners through the joining and technical setup process, offering on-site support to ensure a seamless operational transition onto the platform.
Relationship Building:
Maintain strong relationships with local store teams and attend local meet-ups/events to stay connected with the regional retail and culinary community.
Market Expertise & Operational Feedback:
Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners, gathering local insights to refine our expansion strategy.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Sales & Activation Experience:
Significant experience in targeting new business with a "hunter" mindset, combined with a proven track record of executing store-level activations for accounts with central framework agreements.
Field & On-Site Availability:
Willingness and confidence to spend time on the field, visiting individual stores and engaging directly with local managers and operational teams.
Negotiation & Stakeholder Management:
Ability to navigate commercial discussions centrally and convince local store stakeholders to prioritize platform activation.
Strong Communication:
Confidence dealing with premium partners face-to-face, over the phone, and via email.
Tenacity & Problem Solving:
A resilient, proactive approach to overcoming operational barriers at the store level in a fast-moving environment.
Industry Knowledge:
A strong understanding of the retail, grocery, or restaurant industry is a significant plus.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €48,000 gross per year, of which the base salary range is €26,0000 – €30,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€35.000
—
€48.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
This is a hands-on technical role. You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices.
You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have.
You'll own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance, helping us build scalable IT systems that support the company as it grows.
REQUIREMENTS
- Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
- Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
- Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
- Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
- Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
- Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
- Prior experience in a high-growth or startup environment.
BONUS
- Experience implement corporate security controls / previous security role experience
- Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking.
- Experience with OSquery and Santa
- Terraform or other infrastructure as code experience.
- Open source contributions (e.g. a tool you built to automate something).
LOCATION
This role is remote but if you prefer, you can work from our offices in London, Warsaw, New York or San Francisco.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Singapore
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a powerhouse Growth Marketer to own and accelerate our B2B footprint in Singapore . This isn't a traditional marketing role; we need a "jack of all trades" who can pivot from high-level campaign planning to setting up complex outbound sequences in the same afternoon.
You will be the primary driver for growth in Singapore, taking full ownership of projects from inception to the final outcome. You are someone who views "chaos" as an opportunity to build and thrives when managing multiple workstreams simultaneously.
YOUR RESPONSIBILITIES
- Full-Funnel Ownership: Drive the Singapore B2B growth strategy and partially tackle the North Asia markets, owning the pipeline target from lead gen to conversion.
- Outbound Mastery: Set up, manage, and optimize complex outbound sequences to reach enterprise decision-makers.
- Event & Campaign Execution: Organize high-impact events, webinars, and trade shows from start to finish.
- Performance & Analysis: Work closely with the performance team on retargeting and ABM, while being comfortable diving deep into the numbers to analyze what’s working.
- Creative Content: Craft compelling sales collateral, thought leadership content, and messaging tailored to the regional tech landscape.
- Vendor & Partner Management: Identify and orchestrate top-tier local partnerships and sponsorships.
REQUIREMENTS
- English and Mandarin Speaker.
- The "Owner" Mentality: Proven track record of delivering projects from start to finish and taking full accountability for the results.
- Entrepreneurial Drive: Ideally, you have founded a company, worked in an early-stage startup, or have a history of high-engagement "side quests."
- Chaos Compatibility: You enjoy a fast-paced environment and have the mental bandwidth to handle multiple complex workstreams without dropping the ball.
- The Growth Toolkit: Broad knowledge across performance marketing, data analysis, campaign execution, and event organization.
- Bias toward Action: You are a self-starter who doesn't wait for permission to experiment and scale.
- Strategic Instincts: Ability to understand our customer base and craft positioning that resonates with the Singapore market.
BONUS EXPERIENCE
- SEO and content strategy expertise.
- Design skills (Figma/Adobe Suite).
- Experience with AI-native workflows.
LOCATION
This role is remote-first, so it can be executed from anywhere in Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution..
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
Shift Requirements & Schedule
As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock.
About You:
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Worldwide
Workplace: hybrid
This is a "Jumper" position between Laundry Supervisor and Laundry Master.
Laundry Supervisor
Department / Section: Hotel / Housekeeping
Reports to: Laundry Master
The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures.
The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.
Duties and Responsibilities:
Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen
Monitor workflow and prioritize tasks to meet operational demands and avoid shortages.
Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition.
Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards.
Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master.
Supervise and support Laundry Attendants during shifts.
Conduct pre- and post-shift briefings.
Ensure adherence to SOPs, safety procedures, and public health standards.
Monitor team performance and support Laundry Master with evaluation reports.
Promote teamwork, efficiency, and accountability within the department.
Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities.
Monitor equipment performance and report any defects or breakdowns.
Follow up on maintenance requests in coordination with the Laundry Master.
Monitor and verify daily production reports for accuracy and completeness.
Support inventory control by minimizing loss or damage of linen and uniforms.
Enforce proper storage of chemicals and equipment.
Identify operational inefficiencies and recommend improvements to procedures and workflows.
Perform any other duties as assigned by the superior, in line with operational needs.
Requirements
Proven experience in a supervisory role within laundry operations, in cruise vessels.
Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling.
Demonstrated leadership and team supervision skills.
Effective problem-solving and decision-making capabilities.
High attention to detail with a strong focus on quality control.
Basic cost awareness with the ability to support waste reduction and efficient resource use.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to coordinate across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Laundry Master
Department / Section: Hotel / Housekeeping
Reports to: Assistant Executive Housekeeper / Executive Housekeeper
The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards.
The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations.
Duties and Responsibilities:
Plan, organize, direct, and control all laundry operations onboard.
Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen.
Monitor production flow and adjust priorities to prevent shortages across departments.
Ensure all items are returned clean, pressed, stain-free, and in good condition.
Establish duty rosters, section plans, and rotation schedules.
Train, coach, and develop team members to improve performance.
Conduct performance evaluations in coordination with the Executive Housekeeper.
Ensure correct handling of fabrics, chemicals, and equipment usage.
Conduct regular inspections of finished products and production processes.
Identify operational issues and implement corrective and preventive actions.
Maintain high standards of hygiene and cleanliness in all laundry areas.
Ensure all laundry equipment is operated correctly and maintained in optimal condition.
Schedule and supervise routine cleaning procedures.
Raise and follow up on maintenance requests with the Technical Department.
Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages.
Support departmental budgeting and cost control initiatives.
Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper.
Prepare and submit monthly discard/breakage reports, with clear justification of root causes.
Ensure compliance with Safety procedures and Public health protocols.
Coordinate with other departments to ensure timely service delivery.
Prioritize workloads based on operational demands and turnaround requirements.
Support special operational needs (turnaround days, peak loads, events).
Perform other responsibilities as assigned by the superior, but not limited to the above.
Requirements
Proven leadership experience in laundry operations, preferably within cruise ships.
Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment.
Demonstrated leadership and team management skills.
Strong organizational and operational planning abilities.
Effective problem-solving and decision-making capabilities.
High attention to detail with a focus on quality control.
Solid cost awareness and resource management skills.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to work across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Embarkation last week November 2026
Contract length: 9 months on/ 2 off
Location: Belgrade; Lisbon
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for a Founding ML Engineer at Senior or Principal level to lead the transition of Newton, Aghanim’s AI product for partners, from proprietary model APIs to models we control.
Newton already runs in production on frontier models. You’ll own the model layer end to end: data collection, evaluation, post-training, serving, and rollout. The goal is to preserve the quality partners rely on while reducing cost, improving speed, and keeping partner data within our infrastructure.
You’ll work closely with the product to understand its behavior and partner expectations, then independently define the technical approach and priorities. Decisions about training, routing, and model replacement should be backed by production data and evaluations.
KEY RESPONSIBILITIES
- Build production data pipelines that capture versioned instructions, tool calls, outputs, costs, and outcomes, with anonymization, partner-level deletion, and expert corrections.
- Develop benchmarks, regression tests, and code-based and LLM-judge evaluators using real Newton runs to measure factual accuracy, tool use, answer quality, cost, and latency.
- Compare frontier and open-weight models, route tasks to suitable models, and identify where prompting, distillation, or post-training delivers the best results.
- Train and adapt models using distillation, SFT, LoRA/QLoRA, and DPO on accepted trajectories and expert feedback; use RL where simpler approaches fall short.
- Deploy models behind Newton’s existing interface, validate them through shadow runs, and manage rollout based on quality benchmarks and serving economics.
Tech stack: Python, TypeScript, SQL, self-hosted Langfuse, TRL / Unsloth / Axolotl or managed training platforms, vLLM, serverless GPUs, GCP / Modal; open-weight models including Qwen, Gemma, DeepSeek, and GLM.
REQUIRED QUALIFICATIONS
- Hands-on experience post-training LLMs and shipping them to production using SFT, LoRA/QLoRA, DPO, and distillation.
- Experience building evaluation systems from production data, including offline benchmarks, regression and behavior tests, and code-based and LLM-judge evaluators.
- Understanding of agentic systems, including tool calling, multi-step trajectories, structured outputs, and the impact of changing the underlying model.
- Practical experience serving models with vLLM or similar tools, quantization, and GPU deployment, including latency, cold-start, and cost tradeoffs.
- Strong production Python and SQL skills, with enough TypeScript proficiency to modify product code and instrumentation independently.
- Ability to understand product behavior and user expectations, translate them into measurable quality requirements, and decide when training is justified.
- Experience independently owning a technical area, setting priorities, and working across an unfamiliar codebase and its design documents.
- Regular use of AI coding agents, with a clear approach to verifying their output.
PREFERRED QUALIFICATIONS
- Experience migrating a production product from proprietary model APIs to self-hosted or open-weight models.
- Experience with RL for LLMs, particularly GRPO with automatic verifiers.
- Familiarity with Langfuse, Braintrust, or similar tracing and evaluation tools.
- Experience with GCP, including Vertex AI, Cloud Run GPU, and BigQuery.
- Interest in game monetization and analytics.
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Senior Technical Project Manager.
Requirements
5+ years of experience as a Project Manager in IT companies.
Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts.
2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required
Experience working directly with DevOps teams is strongly preferred.
Hands-on experience managing multiple concurrent projects.
Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies.
Hard Skills:
Deep understanding of project lifecycle management (SDLC).
Ability to plan, track, and deliver infrastructure and platform engineering projects.
Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management.
Experience in managing cross-functional teams (5+ team members).
Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet.
Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements).
Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation.
Soft Skills:
Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments.
Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision.
Skilled in building trust and psychological safety within distributed and hybrid teams.
Encourages a culture of ownership, accountability, and continuous improvement.
Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes.
Excellent stakeholder management: able to align interests between tech and business teams.
High emotional intelligence; strong listener and facilitator who resolves conflicts constructively.
Clear and persuasive communicator in both business and technical contexts.
Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone.
Responsibilities
Lead the DevOps team to develop, maintain, and improve infrastructure and processes.
Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog
– infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups.
Plan and track infrastructure and platform engineering work at the task level
– breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts).
Coordinate DevOps on-call/incident processes
with the team, ensuring incidents are logged, tracked, and followed up with corrective action items.
Bridge communication between business, development and DevOps teams.
Define and maintain roadmap and coordinate sprints.
Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance.
Facilitate Agile ceremonies: planning, daily standups, retrospectives.
Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency).
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Health insurance.
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Positioning, Messaging & Competitive Strategy
Develop product positioning, value propositions, and messaging that resonate with the buying audience, and produce the source messaging blueprint or positioning guide.
Create the competitive comparison guide for use in positioning against similar offerings from other organizations.
Assist in product naming by providing market, competitive, and customer context.
Product Launch & Go-to-Market
Lead product introduction and launch planning, including development and measurement of KPIs.
S
upport the launch of new products and releases by defining product positioning and unique selling propositions, and by scoping and creating the required tools and collateral.
Develop, enhance, and own distribution of public-facing product launch marketing materials.
Sales Enablement & Sales Support
Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process for PointClickCare solutions.
Partner with the Sales Enablement team to lead sales training on new products and capabilities, including regular updates on product enhancements.
Educate internal sales and marketing teams on ways to concisely demonstrate the strengths and features of our products and enhancements to existing and prospective customers.
Act as a key Subject Matter Expert (SME) supporting complex sales inquiries, customer-facing product education, and roadmap updates.
Collaborate with the sales team in complex sales situations, proactively providing clear value propositions, messaging, and tools to leverage in sales scenarios.
Content, Campaigns & Thought Leadership
Collaborate with marketing peers to drive development of a variety of content, including sales decks, solution sheets, customer references, thought leadership, and campaign assets.
Work with marketing programs, brand management, and digital marketing teams to ensure appropriate product themes are communicated to the market.
Provide guidance to marketing teams on themes for programs and events, ensuring they are equipped with content to deliver to customers and prospects.
Publicly convey product and market strengths through blogs, presentations, and webinars.
Work with customers to develop case studies, references, and testimonials.
Market Intelligence, Customer Insight & Product Partnership
Be the expert on our customers, including how and why they buy, their buying criteria, and regulatory considerations, with particular focus on the demands of different segments.
Align closely with the product management team to facilitate the appropriate flow of information between teams.
Develop and continuously deepen expertise in PointClickCare's products and services to construct and convey industry-leading use case scenarios.
Required Skills & Qualifications:
Bachelor's degree, or equivalent experience
4-6 years of product marketing experience
Experience applying Product Management and/or Product Marketing principles and frameworks, such as Practical Product Management or Pragmatic Marketing
Experience building consensus and collaborating across groups to get things done
Polished professional with an enthusiastic attitude who thrives in fast-paced environments and adapts readily to change
AI fluency and/or hands-on use of leading AI solutions
Preferred Experience:
Advanced degree in business or marketing, or equivalent experience
Certification in Pragmatic Marketing or SiriusDecisions Product Marketing
Experience with B2B SaaS healthcare technology (highly preferred)
Experience with advanced analytics and/or AI product solutions (highly preferred)
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly rate for this position is $45.19 - $50.00 ($94,000 - $104,000), non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Manila, Philippines
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Advantages:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
seniorLithuania
УдалённоГеография найма не уточнена
seniorRomania
ГибридPhilippines; Armenia; Kazakhstan; Uzbekistan; Georgia; 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
seniorГеография найма не уточнена
seniorRome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorMoldova
seniorPoland
УдалённоГеография найма не уточнена
Remote; Singapore
ОфисГеография найма не уточнена
ГибридМожно работать из любой страны
ОфисBelgrade; Lisbon
География найма не уточнена
ГибридГеография найма не уточнена
Manila, Philippines; Comfortable working US hours (CST/EST time zone) – required for live calls
