Location: Stamford, Connecticut, United States
About the Role
iCapital is looking for a Client Delivery Specialist, Assistant Vice President to join the Data Solutions team. iCapital is looking to hire a Client Delivery Specialist, Assistant Vice President to join the Data Solutions team. This role will serve as a senior individual contributor responsible for managing complex client relationships, leading high-impact initiatives, and delivering exceptional service across a portfolio of clients. The ideal candidate will partner with internal and external stakeholders to resolve complex data and reporting challenges, drive operational improvements, and support strategic client objectives.
This role combines finance, technology, and client delivery. The successful candidate will possess strong analytical and problem-solving skills, a deep understanding of wealth management technologies and reporting, and the ability to influence outcomes across teams while maintaining a client-first mindset.
Responsibilities
Financial Reporting and Data Aggregation tools:
Analyze and explain portfolio performance results.
Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
Analysis of private equity and hedge fund statements for input into system
Work with clients and partners to resolve data issue
Develop and strengthen client relationships:
Client onboarding
Client account setup and training
Day-to-day support and issue management
Software maintenance and setup:
System setup and configuration
New client setup
New financial account and asset set-up and classification
Data feed management
Create custom reports based on client-specific needs
Liaise with the vendor partners for enhancements, and system and data issues
Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
Establish operational effectiveness through the development/adoption of policies, procedures, and controls.
Qualifications
7+ years of experience in a related field
Bachelor's degree from a rigorous undergraduate program
Excellent customer relation skills and able to foster and maintain effective relationships
Strong understanding of financial instruments
Experience with RIA/Wealth Management Policies, Procedures, and Client Service
Experience working with wirehouses and/or custodians such as Pershing, Schwab, or Fidelity
Proactively assess and act upon client and company needs
Organized and self-motivated with the ability to prioritize tasks and meet deadlines
Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
Comfortable with technology, software tools & applications:
Able to learn new software quickly
Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro or similar wealth management platforms
Experience with planning tools such as eMoney, MoneyGuidePro or similar software
Strong MS Excel & PowerPoint skills
Basic knowledge of database concepts, and any type of programming
Working knowledge of Photoshop, HTML design, and/or similar tools
Knowledge of various financial products and indices, particularly:
Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
Alternative investments
Performance reporting calculations and methodologies
Portfolio management and rebalancing
How Family Offices, RIAs, investment advisors work
Critical thinker, that possesses strong problem-solving skills and is able to summarize information clearly and concisely, both written and verbal
Collaborative and able to thrive in a team environment while working independently
Able to learn quickly and adapt to an expanding environment
Benefits
The base salary range for this role is $90,000 to $120,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Singapore
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for a highly motivated, self-starter founding Account Executive in Singapore who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
Requirements
- 7-10 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
- Experience selling technical solutions to product, engineering, or innovation teams is a strong plus
- Proven track record of meeting & exceeding sales targets in a fast-paced environment
- Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
- Fluency in English and one of the SEA languages (e.g. Bahasa Melayu, Thai, or Tagalog) and a deep understanding of business, cultural, and buying nuances across Southeast Asia
- Experience selling across multiple Asian markets (Southeast Asia/ASEAN ) is strongly preferred.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a strategic and hands-on Software Development Director to lead our global software engineering function. You will drive the execution of high-impact technical initiatives and oversee multiple development teams delivering scalable, secure, and innovative products that serve millions of users worldwide.
The ideal candidate is an inspiring leader with deep technical acumen and a proven track record of managing distributed engineering teams. You understand how to balance speed with quality, coach engineering leaders, and foster a culture of accountability, innovation, and excellence.
If you're passionate about driving large-scale software development in a dynamic, product-led environment, and want to shape the future of a growing technology company, we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Define and execute the engineering strategy in alignment with company objectives. Provide architectural and organizational guidance to ensure long-term scalability and success.
Lead, mentor, and develop multiple engineering teams, including team leads and senior developers. Establish clear goals and create growth opportunities across a global, distributed team.
Ensure high-quality, timely delivery of product and platform initiatives. Continuously optimize workflows, development methodologies, and technical decision-making.
Guide the evolution of system architecture, ensuring scalability, performance, and maintainability. Champion the adoption of modern technologies and development practices.
Partner closely with Product, QA, DevOps, and executive stakeholders to align priorities, define technical requirements, and maintain a shared roadmap.
Identify and mitigate risks across the development lifecycle. Promote best practices in observability, security, testing, and release management.
Foster a high-performance culture grounded in transparency, continuous improvement, and a shared commitment to quality and innovation.
Qualifications & Skills:
10+ years of experience in software development, including 5+ years in engineering leadership roles.
Proven success leading large-scale, cross-functional engineering teams in complex, high-growth environments.
Strong expertise in modern architectures, cloud infrastructure (AWS, GCP, or Azure), and microservices.
Deep understanding of Agile development methodologies, CI/CD practices, and engineering metrics.
Experience managing distributed teams and scaling organizations across multiple geographies.
Strong communication and stakeholder management skills, capable of interfacing with technical and non-technical leaders alike.
Sharp decision-making and problem-solving ability in high-stakes environments.
Fluent in English (written and verbal).
Nice to Have:
Experience in the gaming, fintech, or platform-as-a-service industries.
Familiarity with payments infrastructure, user-facing APIs, or developer tools.
Master's degree in Computer Science, Engineering, or related field.
Certifications in cloud technologies, Agile practices, or technical leadership.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Software Development Director, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
As a Staff Research Engineer, you will join a team of 40+ Researchers and Engineers within the R&D Department working on cutting edge challenges in the Generative AI space, with a focus on avatar-centric interactive video diffusion models. Within the team you’ll have the opportunity to work on the applied side of our research efforts and directly impact our solutions that are used worldwide by over 60,000 businesses.
This is a unique opportunity for experts in machine learning and diffusion models to shape the future of AI video agents that can think, act, and react like humans. As part of our Interactive Avatars Team, you’ll work on cutting-edge research with a clear focus on turning breakthrough ideas into real product capabilities. You’ll join a team that moves fast, iterates often, and builds models that ship and make a meaningful impact. Example tasks and responsibilities include:
- Adapt diffusion models to incorporate diverse conditioning signals (e.g., audio, motion, interaction cues).
- Develop methods for streaming infinitely long video sequences at real-time rates.
- Work on the perceptual layer of interactive agents, including understanding user audio and generating appropriate contextual reactions.
- Improve lip-sync accuracy, motion realism, and overall visual quality in video diffusion models.
- Build robust evaluation frameworks and test suites to enable continuous quality tracking.
- Collaborate closely with our data team to define data needs and ensure high-quality datasets.
- Stay up to date with research in world models, interactive human/agent modeling, diffusion models, and related areas.
WHAT WE'RE LOOKING FOR:
- Comfortable owning and executing on the responsibilities listed above.
- Strong ML (e.g., diffusion, GANs, VAEs) and computer vision background with relevant industry experience.
- Hands-on experience with diffusion models (ideally avatar-centric or video-focused) and up to date with recent advances.
- Proficient in PyTorch and familiar with modern ML frameworks and tooling.
- Strong Python engineering skills, confident with git and version control, and a commitment to clean, maintainable research code.
- Outcome-driven, detail-oriented, and motivated to push state-of-the-art research into real product impact.
- Clear communicator of hypotheses, experiments, and results.
WHAT WILL MAKE YOU STAND OUT:
- Experience with audio-conditioned video diffusion models and deep knowledge of recent video DiT architectures.
- Demonstrated ability to own the full model development pipeline end to end, from data preparation to model design, training, and evaluation.
- A strong publication record in areas such as world models, interactive agents, or video diffusion models.
WHY JOIN US?
We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
SERVING 50,000+ CUSTOMERS (AND 50% OF THE FORTUNE 500)
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers https://www.synthesia.io/case-studies and what 1,200+ people say on G2 https://www.g2.com/products/synthesia/reviews#reviews.
PROPRIETARY AI TECHNOLOGY
Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind. https://www.synthesia.io/research
AI SAFETY, ETHICS AND SECURITY
AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security https://www.synthesia.io/ethics.
THE GOOD STUFF...
- Competitive compensation (salary + stock options + bonus)
- Hybrid work setting with an office in London, Amsterdam, Zurich, Munich, or remote in Europe.
- 25 days of annual leave + public holidays
- Great company culture with the option to join regular planning and socials at our hubs
- + other benefits depending on your location
You can see more about Who we are and How we work here: https://www.synthesia.io/careers https://www.synthesia.io/careers
LI-MD1
Location: Lagos, Nigeria
The Treasury Manager is responsible for managing Renmoney’s liquidity, funding, and treasury risk framework, ensuring adequate liquidity to support loan growth, optimizing funding costs, and maintaining strict compliance with CBN regulations applicable to finance companies and microfinance-regulated entities (where applicable).
The role provides leadership in liquidity forecasting, scenario analysis, stress testing, funding strategy execution, ALCO support, and stakeholder management, while upholding the highest standards of integrity, governance, and regulatory compliance.
Key Responsibilities
1. Liquidity Management & Forecasting
Own and manage Renmoney’s daily, weekly, and medium-term liquidity position
Develop and maintain cash flow forecasts aligned with loan disbursement and repayment cycles
Ensure adequate liquidity buffers in line with internal policy and regulatory expectations
Monitor liquidity ratios, early-warning indicators, and funding gaps
2. Scenario Analysis & Stress Testing
Design, implement, and review liquidity stress tests and scenario analyses (base, adverse, and severe)
Assess the impact of funding withdrawals, market shocks, and portfolio stress
Recommend contingency funding actions and risk mitigation strategies
Present stress-testing outcomes and recommendations to ALCO and Senior Management
3. Funding Strategy, Markets & Execution
Develop and execute funding strategies across bank borrowings, Commercial Paper (CP), REPOs, and alternative funding structures
Demonstrate a strong understanding of money market instruments and derivative products used for funding and risk management
Monitor market conditions, pricing trends, investor appetite, and rollover risks
Optimize cost of funds within approved liquidity and risk limits
4. Commercial Paper (CP) & Capital Markets
Support the structuring, issuance, and management of Commercial Paper programmes
Liaise with issuing houses, trustees, rating agencies, and investors
Monitor CP maturity profiles and refinancing risks
Ensure compliance with regulatory, documentation, and disclosure requirements
5. Banking & Counterparty Relationship Management
Build and maintain strong relationships with deposit money banks, financial institutions, and market counterparties
Negotiate funding lines, pricing, covenants, and terms
Manage counterparty concentration and diversification
Act as Renmoney’s primary treasury interface with banking partners
6. ALCO & Management Reporting
Prepare and present comprehensive ALCO packs, including liquidity dashboards, funding analysis, stress-testing results, and market outlook
Provide clear, actionable recommendations to ALCO
Track and implement ALCO decisions and resolutions
7. Risk Management, Controls & Regulatory Compliance
Ensure full compliance with CBN regulations, including requirements applicable to Microfinance Banks and finance companies (as relevant)
Ensure adherence to internal treasury policies, approval limits, and delegation of authority
Maintain strong treasury controls, segregation of duties, and audit trails
Support internal audit, external audit, and CBN examinations
8. Stakeholder Management (Internal & Regulatory)
Collaborate effectively with Finance, Risk, Compliance, Operations, and Business Teams
Support engagement with regulators and respond to regulatory inquiries
Translate regulatory developments into operational and policy actions
9. People Management, Ethics & Leadership
Lead, mentor, and develop treasury team members
Review and validate treasury analyses and reports
Foster a culture of integrity, accountability, professionalism, and compliance
Requirements
Education
Bachelor’s degree in Finance, Accounting, Economics, or Business Administration
MBA or MSc Finance – added advantage
Professional, Regulatory & Mandatory Certifications
Mandatory / CBN-Recognised
Microfinance Certification Programme (MCP) – mandatory or in progress, in line with CBN requirements for Microfinance Bank and regulated financial institution staff
Professional Certifications (Strongly Preferred)
CIBN (Associate or Full Member)
ACI Dealing Certificate or ACT (AMCT / CTP)
CFA (Level I or II) or FRM – added advantage
Evidence of continuous professional development
Analytical & Technical Skills
Advanced liquidity modelling and forecasting
Strong scenario analysis and stress-testing expertise
Deep understanding of money market instruments, CP market, REPOs, and funding derivatives
Strong quantitative and financial analysis capability
Technical & Computer Skills
Advanced Microsoft Excel (financial models, dashboards, sensitivity analysis)
Strong PowerPoint skills for ALCO and senior management presentations
Experience with treasury management systems and core banking platforms
People Skills & Personal Attributes
High ethical standards and integrity
Strong leadership and mentoring ability
Sound judgment and risk awareness
Ability to work under pressure in dynamic environments
Communication, Presentation & Stakeholder Skills
Strong presentation skills at ALCO and the executive level
Ability to explain complex treasury and market concepts clearly
Strong negotiation and relationship-management capability
7–10 years of experience in Treasury, Financial Markets, or Banking / Non-Bank Financial Institutions
Strong exposure to liquidity management, funding structures, CP issuance, and ALCO processes
Experience in a microfinance or consumer lending environment is an advantage
Key Performance Indicators (KPIs)
Liquidity adequacy and stability
Funding cost optimization
Effectiveness of stress testing and scenario analysis
Compliance with regulatory and treasury limits
Quality of ALCO reporting and stakeholder engagement
Location: Hong Kong
About Aura by Hex Trust
Aura by Hex Trust is the
private wealth business
of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.
The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.
As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership - and real influence over product direction as we scale.
This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.
Duties & Responsibilities
Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
Work with Marketing Team to identify and support activities designed to attract and activate client base
Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
KPIs: No. of clients, Revenue, Assets on Platform, Net New Money
Requirements
5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
Strong knowledge of financial markets and investment products; digital asset familiarity required.
Proven ability to deliver high-touch, client-first service in a demanding environment.
Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Marina Bay, Singapore
Top 3 Reasons To Join Us
Competitive salary, strong equity and sales incentive package
Working on the latest tech for the insurtech market leader
Shaping the future of the insurance industry
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global next-gen insurance platform for health, life, and P&C
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
We are backed by reputable VC funds and strategic institutional investors
We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
As a Senior Growth Director of AI Solutions in APAC, you will drive business growth in the region. CoverGo is rolling out AI agents and expanding its presence across APAC so your role will be key to achieving growth targets. You will be working closely with and reporting directly to our CEO.
Drive AI solutions business growth in APAC, with an emphasis on identifying opportunities and closing deals
Identify client’s pain points and explain how CoverGo AI agents will help solve the pain points
Collaborate closely with our product and delivery teams and help shape our AI product roadmap by sharing market needs and solutions
Be the face of CoverGo as a thought-leader in the region, including media engagements, conferences and industry forums
Build and maintain a pipeline of high-quality AI opportunities
Build and lead an AI sales team in the region
Grow relationships with leadership at target prospect insurance companies
Build relationships with key partners (consulting firms, channel partners, system integrators, reinsurance companies etc.) to generate indirect sales opportunities and leads
Utilize our standardized methodology to manage the sales processes and accurately forecast business
Build close relationships with existing clients in the region to generate upsell and cross-sell opportunities for AI solutions
Stay on top of market trends and competitive dynamics
What We Need
Extensive network of decision-makers in the insurance industry in APAC
Leadership experience (Director or C-level) in the insurance industry
Insurance consulting experience a big plus
Experience in driving AI initiatives within the insurance sector
Track record of enterprise sales and revenue growth
Great communication skills in English (Japanese or Cantonese a plus) and the ability to work effectively in a remote-first international organization
Strong domain hands-on knowledge of the insurance value chain and pain points
Excellent understanding of the APAC insurance market
Self-starter who is able to handle challenges and excited about growing a business in a fast-paced environment
Good understanding of enterprise technology sales, SaaS, insurtech, insurance systems architecture and cloud-based technologies
Solutions-oriented mindset, always looking for more efficient ways of doing things
Strong listening skills, proactive, persuasive, able to influence and adapt to new situations
Curious about emerging trends and technologies and the future of insurance industry
Passionate about building trusted relationships with C-level insurance executives and providing superior insights on AI solutions that transform business
Based in Singapore, Hong Kong or Tokyo; willing to travel across APAC as needed
Why You'll Love Working Here
Employee stock options
International Environment
Health Insurance
Company activities and team offsites
Diverse, talented and fun team to work with
Open communication and flat hierarchy
Global mobility opportunities
Training and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Hong Kong
Top 3 Reasons To Join Us
Competitive salary, strong equity and sales incentive package
Working on the latest tech for the insurtech market leader
Shaping the future of the insurance industry
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global next-gen insurance platform for health, life, and P&C
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
We are backed by reputable VC funds and strategic institutional investors
We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
As a Senior Growth Director of AI Solutions in APAC, you will drive business growth in the region. CoverGo is rolling out AI agents and expanding its presence across APAC so your role will be key to achieving growth targets. You will be working closely with and reporting directly to our CEO.
Drive AI solutions business growth in APAC, with an emphasis on identifying opportunities and closing deals
Identify client’s pain points and explain how CoverGo AI agents will help solve the pain points
Collaborate closely with our product and delivery teams and help shape our AI product roadmap by sharing market needs and solutions
Be the face of CoverGo as a thought-leader in the region, including media engagements, conferences and industry forums
Build and maintain a pipeline of high-quality AI opportunities
Build and lead an AI sales team in the region
Grow relationships with leadership at target prospect insurance companies
Build relationships with key partners (consulting firms, channel partners, system integrators, reinsurance companies etc.) to generate indirect sales opportunities and leads
Utilize our standardized methodology to manage the sales processes and accurately forecast business
Build close relationships with existing clients in the region to generate upsell and cross-sell opportunities for AI solutions
Stay on top of market trends and competitive dynamics
What We Need
Extensive network of decision-makers in the insurance industry in APAC
Leadership experience (Director or C-level) in the insurance industry
Insurance consulting experience a big plus
Experience in driving AI initiatives within the insurance sector
Track record of enterprise sales and revenue growth
Great communication skills in English (Japanese or Cantonese a plus) and the ability to work effectively in a remote-first international organization
Strong domain hands-on knowledge of the insurance value chain and pain points
Excellent understanding of the APAC insurance market
Self-starter who is able to handle challenges and excited about growing a business in a fast-paced environment
Good understanding of enterprise technology sales, SaaS, insurtech, insurance systems architecture and cloud-based technologies
Solutions-oriented mindset, always looking for more efficient ways of doing things
Strong listening skills, proactive, persuasive, able to influence and adapt to new situations
Curious about emerging trends and technologies and the future of insurance industry
Passionate about building trusted relationships with C-level insurance executives and providing superior insights on AI solutions that transform business
Based in Singapore, Hong Kong or Tokyo; willing to travel across APAC as needed
Why You'll Love Working Here
Employee stock options
International Environment
Health Insurance
Company activities and team offsites
Diverse, talented and fun team to work with
Open communication and flat hierarchy
Global mobility opportunities
Training and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Japan
Top 3 Reasons To Join Us
Competitive salary, strong equity and sales incentive package
Working on the latest tech for the insurtech market leader
Shaping the future of the insurance industry
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global next-gen insurance platform for health, life, and P&C
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
We are backed by reputable VC funds and strategic institutional investors
We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
As a Senior Growth Director of AI Solutions in APAC, you will drive business growth in the region. CoverGo is rolling out AI agents and expanding its presence across APAC so your role will be key to achieving growth targets. You will be working closely with and reporting directly to our CEO.
Drive AI solutions business growth in APAC, with an emphasis on identifying opportunities and closing deals
Identify client’s pain points and explain how CoverGo AI agents will help solve the pain points
Collaborate closely with our product and delivery teams and help shape our AI product roadmap by sharing market needs and solutions
Be the face of CoverGo as a thought-leader in the region, including media engagements, conferences and industry forums
Build and maintain a pipeline of high-quality AI opportunities
Build and lead an AI sales team in the region
Grow relationships with leadership at target prospect insurance companies
Build relationships with key partners (consulting firms, channel partners, system integrators, reinsurance companies etc.) to generate indirect sales opportunities and leads
Utilize our standardized methodology to manage the sales processes and accurately forecast business
Build close relationships with existing clients in the region to generate upsell and cross-sell opportunities for AI solutions
Stay on top of market trends and competitive dynamics
What We Need
Extensive network of decision-makers in the insurance industry in APAC
Leadership experience (Director or C-level) in the insurance industry
Insurance consulting experience a big plus
Experience in driving AI initiatives within the insurance sector
Track record of enterprise sales and revenue growth
Great communication skills in English (Japanese or Cantonese a plus) and the ability to work effectively in a remote-first international organization
Strong domain hands-on knowledge of the insurance value chain and pain points
Excellent understanding of the APAC insurance market
Self-starter who is able to handle challenges and excited about growing a business in a fast-paced environment
Good understanding of enterprise technology sales, SaaS, insurtech, insurance systems architecture and cloud-based technologies
Solutions-oriented mindset, always looking for more efficient ways of doing things
Strong listening skills, proactive, persuasive, able to influence and adapt to new situations
Curious about emerging trends and technologies and the future of insurance industry
Passionate about building trusted relationships with C-level insurance executives and providing superior insights on AI solutions that transform business
Based in Singapore, Hong Kong or Tokyo; willing to travel across APAC as needed
Why You'll Love Working Here
Employee stock options
International Environment
Health Insurance
Company activities and team offsites
Diverse, talented and fun team to work with
Open communication and flat hierarchy
Global mobility opportunities
Training and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Berlin; Netherlands; Greece; Spain; Poland; United Kingdom
Workplace: remote
Finom is a fast-growing European tech startup, headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs globally. We are developing an all-in-one financial B2B solution that seamlessly integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.
Following a significant €115 million Series C equity round, bringing our total funding to approximately $346 million, we are expanding aggressively across key EU markets (Germany, France, Netherlands, Italy, Spain). We go beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, to simplify financial management for small and medium-sized businesses.
At Finom, we empower our employees to make a real difference. We nurture an innovative and inspiring environment where bold ideas thrive, prioritizing thorough research, swift implementation, and ensuring every effort benefits our users, partners, and our business as a whole.
Engineering Manager - Product
We're looking for an Engineering Manager who's both a technical leader and a product builder. You'll guide a cross-functional team (5-10 engineers across backend, frontend, mobile, and QA) in delivering products that create real value for hundreds of thousands of businesses across Europe.
What You Will Be Doing
You're a seasoned technical leader with strong engineering roots and a track record of building teams that ship products that matter. You communicate clearly with everyone – engineers, product managers, executives – and you're genuinely curious about the product, the users, the business, and how your team's work drives real impact.
You don't just manage delivery. You challenge problem framing with your PM partner, ensure the team solves the right problems, and think in terms of business outcomes, not just technical outputs. You're comfortable discussing retention and conversion funnels alongside system architecture. You help the team understand ROI and prioritize based on value and effort.
You have deep technical expertise and can still step in to unblock when needed. You balance feature delivery with technical debt, keeping scalability in mind while ensuring the team ships at pace. You make technical decisions through explicit trade-offs, not gut feelings, and help everyone understand the "why" behind choices.
You take ownership of both outcomes and people. You run meaningful 1:1s, create growth plans, and own hiring and promotions. You build engaged teams through honest feedback and coaching. You invest in making the team more productive – better tools, smarter processes, fewer bottlenecks.
You drive predictable delivery by partnering tightly with Product and Design. You communicate proactively about priorities, risks, and constraints. You encourage healthy debate and move toward "disagree and commit" when needed.
Who You Are
5+ years of software development building data-intensive production systems
Proven track record leading cross-functional engineering teams
Deep technical knowledge: hands-on experience with at least one of the common general-purpose languages and platforms (C#/.NET, Java/JVM, JavaScript/Node, Go), distributed architectures, databases, messaging and queueing systems.
Experience in product-led organizations, ideally with international scopeStrong business acumen – you connect engineering work to revenue, retention, and trust
Comfortable with product metrics (DAU/MAU, retention, conversion funnels)
Exceptional communication in English across all audiencesA builder's mentality: you care about shipping great products and growing great teams
Our tech stack
Backend: .NET Core, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes
You'll lead teams using React, Swift/Kotlin, Python/ML frameworks, and modern QA tools
What You Will Get In Return
Make a genuine impact on the product
We're a growing fintech serving hundreds of thousands of European businesses. You'll lead a domain team with real ownership and autonomy over what you build and how you build it. This is a place for curious leaders who want to grow as technical managers, product thinkers, and people leaders.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for a Senior Backend Engineer who thinks like a product builder, thrives in a collaborative, cross-functional environment, and is passionate about creating robust, scalable financial infrastructure. You'll be part of a domain team where various engineering crafts (Backend, Frontend, Mobile, ML/AI engineers, and QA) work together to own and evolve a shared product area that delivers real value to hundreds of thousands of businesses across Europe.
About You and What You'll Do:
You're pragmatic, learn quickly, and have a proven track record of shipping products that matter. You communicate clearly across disciplines and genuinely enjoy the dynamics of a cross-functional team where everyone contributes to solving the same customer problems. Above all, you're curious – about the product, the users, the business, and how your technical decisions impact all three.
As a product-minded backend engineer, you don't just implement tickets. You understand the "why" behind what you're building, challenge assumptions when needed, and proactively identify opportunities to create better outcomes. You're comfortable discussing trade-offs with product managers, explaining technical constraints to business stakeholders, and collaborating with frontend and mobile engineers to design elegant end-to-end solutions.
You have deep expertise in .NET and C# with a strong appreciation for maintainable, scalable code, and distributed architectures. But more importantly, you know when to apply that expertise and when simpler solutions serve the product better. You've built data-intensive applications before and understand the concepts of working in a regulated environment.
You take ownership not just of your code, but of the outcomes. You move without being prompted, whether that's jumping into a customer issue, improving team processes, or mentoring colleagues. You're curious about adjacent domains – you might peek at the frontend code, ask questions about the ML models, or dive into analytics to understand how features perform.
Quality is non-negotiable for you. Automated testing, thorough code reviews, and security best practices are fundamental to how you work. You balance technical excellence with pragmatism, always keeping the end user and business goals in mind.
Your experience includes:
At least 5 years of professional backend development with a product engineering mindset
Excellent knowledge of .NET platform and C#
Hands-on experience architecting and evolving distributed systems in production
Proven ability to collaborate effectively with product managers, designers, and engineers from other disciplines
Strong business acumen – you understand how your work connects to company objectives
Clear, concise communication in English across technical and non-technical audiences
A builder's mentality: you care deeply about shipping great products, not just writing great code
Our tech stack
Backend: .NET/C#, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes, GCP.
You'll work alongside teams using React (Web), Swift (iOS) / Kotlin (Android), Python/ML frameworks, and modern test automation tools (Playwright, Appium).
Recruitment flow:
Recruiter Interview
First Technical Interview
System Design Interview
Team Fit Interview (peer interview)
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Business Development Manager who is strategically driven, relationship-focused, and deeply passionate about the gaming and payments landscape to join our Japan team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to identify and lead high-value partnerships, expand Xsolla's presence in the Japanese market, and serve as a trusted advisor to top-tier game studios and publishers.
Strong negotiation skills and the ability to close complex, high-value deals are essential, along with experience in business development or strategic partnerships within the payments and/or gaming industry. The ability to manage multiple high-priority relationships, navigate cross-functional collaboration, and communicate effectively with stakeholders from C-level executives to technical counterparts will be key to your success in this role.
If you're passionate about driving meaningful growth through strategic partnerships and innovative commerce solutions and love helping game developers in Japan and across APAC unlock new revenue opportunities and reach more players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
職務内容 / Responsibilities
(English follows Japanese)
日本国内のゲーム開発者、パブリッシャー、決済パートナーとの 戦略的なビジネス機会を創出し、発展させ、主導する。
トップクラスのゲームスタジオやパブリッシャーの主要意思決定者との強固な関係を構築・維持する。
専門的なソリューションと戦略的パートナーシップを通じて、日本市場における Xsolla のプレゼンスと売上成長 を推進する。
パートナーの主要窓口となり、コンサルティングサポートを提供し、Xsolla エコシステムを活用して課題解決を支援する。
長期的なビジネス目標達成を見据えて、高額の案件交渉を主導する。
プロダクト、リーガル、ファイナンス、マーケティングなど社内チームと連携し、パートナー戦略の円滑な実行を確保する。
市場動向、競合状況、パフォーマンスをモニタリングし、成長戦略を最適化し新たな機会を見出す。
日本および APAC 地域の主要業界イベントやカンファレンスで Xsolla を代表し、ネットワーキング活動を行う。
C レベルから技術担当者まで、幅広いステークホルダーに対して Xsolla の価値提案を伝え、啓蒙する。
Identify, develop, and lead strategic business opportunities with game developers, publishers, and payment partners in Japan.
Cultivate and manage strong relationships with key decision-makers at top-tier game studios and publishers.
Drive revenue growth and expand Xsolla’s footprint in the Japanese market through tailored solutions and strategic partnerships.
Act as a primary liaison for partners, delivering consultative support and leveraging Xsolla’s ecosystem to solve client challenges.
Lead negotiations for high-value deals, ensuring alignment with long-term business goals.
Collaborate cross-functionally with internal teams including Product, Legal, Finance, and Marketing to ensure seamless execution of partner strategies.
Monitor and analyze market trends, competitor activity, and partner performance to refine growth strategies and identify new opportunities.
Represent Xsolla at major industry events, conferences, and networking forums in Japan and APAC.
Articulate and evangelize Xsolla’s value proposition to a wide range of stakeholders, from C-level executives to technical counterparts.
必須要件 / Qualifications - Required
決済業界またはゲーム業界での 3年以上のビジネスデベロップメントまたは戦略的パートナーシップ経験
複雑かつ高額なディールのクロージング経験を含む優れた交渉スキル
優れた対人能力および日本語・英語での高いコミュニケーション能力
組織における高い職務遂行能力とチームワーキングスキル、およびスピード感ある環境でのマルチタスク能力
ゲーム、デジタルコマース、革新的テクノロジーへの情熱
日本国内および海外への出張が可能な方(最大 30%)
3+ years of experience in business development or strategic partnerships in the payments and/or gaming industry.
Excellent negotiation skills and experience closing complex, high-value deals.
Exceptional interpersonal and communication skills in both Japanese and English.
Strong organizational capabilities and ability to thrive in a dynamic, fast-paced environment.
Passion for gaming, digital commerce, and innovative technologies.
Willingness to travel within Japan and internationally (up to 30%).
歓迎要件 / Qualifications - Preferred
Salesforce、Jira、Confluence などの CRM / プロジェクト管理ツールの経験
国際決済基盤やコンプライアンスの知識
グローバル志向を持つスタートアップ環境または高成長環境での経験
KPI の設計、データを活用した意思決定・業績改善の実務能力
戦略的思考と問題解決力、そして迅速に行動する姿勢
日本のデジタル決済、ローカル市場動向、マネタイズ戦略に関する深い理解
ゲーム業界およびフィンテック・エコシステムにおける強力なネットワーク
Hands-on experience with tools such as Salesforce, Jira, Confluence, and other CRM or project management platforms.
Familiarity with cross-border payment infrastructure and compliance frameworks.
Experience in high-growth or start-up environments, preferably with a global focus.
Ability to define KPIs and use data to drive decision-making and business performance.
Strategic mindset with problem-solving capabilities and a bias for action.
Deep understanding of digital payments, local market dynamics, and monetization strategies in Japan
Strong industry network across gaming and fintech ecosystems
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Backend Tech Lead who is passionate about challenges, technically excellent, and eager to create greater impact by leading and empowering a team to join our Xsolla China technology team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead a team focused on delivering customized integration solutions and technical support for the Chinese market, while participating deeply in product architecture discussions and decisions.
Strong programming skills and solid computer science fundamentals are essential, along with experience in designing and developing highly available, scalable, large-scale distributed systems, with deep expertise in middleware such as message queues, Elasticsearch, Redis, and MySQL. The ability to lead and mentor team members, foster their professional growth, and ensure the team delivers high-quality code efficiently will be key to your success in this role.
If you’re passionate about driving innovation and delivering tailored solutions for the gaming industry in China and love combining profound technical expertise with team management and product thinking to create meaningful impact, we would love to hear from you!
RESPONSIBILITIES
Technical Leadership & Architecture
Lead the design, implementation, and optimization of backend technical solutions for China-specific customized projects, continuously improving service performance and stability.
Define future technology stacks and development architecture for the team, and participate in architectural solution discussions at the department level.
Possess deep understanding and practical experience in designing and developing highly available, scalable, large-scale distributed systems. Expertise in the principles and optimization of middleware such as message queues, Elasticsearch, Redis, and MySQL.
Development Process & Project Management
Set team goals, plan development processes, and provide accurate estimations for task implementation.
Organize and facilitate daily team rituals (stand-ups, reviews, retrospectives).
Establish and improve product quality assurance (QA) processes, and participate in testing and delivery phases.
Team Building & Talent Development
Be responsible for building the technical team (including recruitment, onboarding, and retention).
Identify team members' strengths and weaknesses, and support their professional growth through coaching, knowledge sharing, and fostering a mentorship culture.
Create and update team competency maps, and plan individual development tracks for members.
Build a culture of collective responsibility for commitments, as well as trust, innovation, and mutual support within the team.
Business & Collaboration
Participate in research and discussions on products in domains like gaming payments, driving their localization and promotion in the Chinese market.
Possess excellent teamwork and communication skills, enabling effective collaboration with technical, product, and business partners.
5.Other Need
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
Must-have:
Bachelor's degree or higher in Computer Science or a related field.
5+ years of backend development experience, with at least 1 year in a tech lead, team lead, or core architect role.
Strong programming skills and solid computer science fundamentals, with proficiency in data structures and design patterns. Must be skilled in Golang or PHP and their mainstream frameworks.
Hands-on experience in designing and developing large-scale distributed systems, with deep insight into system performance bottlenecks and optimization.
Excellent communication skills, a strong sense of responsibility, and clear logical thinking for complex problem-solving.
Fluent English (B2+ level), capable of seamless communication in an international team environment.
Ability to thrive in a fast-paced environment, with strong self-motivation and resilience.
Nice to Have
Experience working in Agile/Kanban environments. Familiarity with large-scale agile frameworks like SAFe is a plus.
Understanding of frontend technology stacks (e.g., React ecosystem) or full-stack development experience.
Experience building and optimizing CI/CD pipelines and automated testing (e.g., Playwright, Cypress).
Solid understanding of caching, networking, load balancers, and CDNs.
Familiarity with key-value or document databases (e.g., Redis, MongoDB).
Note: Candidates without management experience could also be considered.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is reliable, detail-oriented, and passionate about building robust communication systems to join our Communications Platform team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to develop new projects, modules, and components that power seamless communication between businesses, gamers, and partners across multiple channels.
Strong skills in frontend development using React.js and server-side development using Node.js with the Nest.js framework are essential, along with experience in building interactive user interfaces, working with databases (MongoDB, IndexedDB), and understanding of REST, Sockets, and HTTPS protocols. The ability to engage in integration with various Xsolla products, participate in design improvements, and ensure smooth product operation with enhanced stability will be key to your success in this role.
If you’re passionate about building reliable, real-time communication solutions that connect gamers and partners across the globe and love creating high-quality, performant full-stack applications that make a real impact, we would love to hear from you!
RESPONSIBILITIES
Engage in integration with various Xsolla products
Develop new projects, modules and components
Participate in design and improvement of designs
Ensure the product runs smoothly and work to improve stability
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
3 years+ working experience
Strong skills in frontend development using React.js and creating interactive user interfaces
Understanding of how state managers work (we use MobX)
Knowledge of server-side development using Node.js and the Nest.js framework
Experience working with databases (MongoDB, IndexedDB)
Understanding of REST, Sockets, HTTPS
Nice to Have
Experience with real-time applications
Experience with Meteor.js
Some knowledge of CI/CD, linters, performance analysis
Experience with Docker / k8s
Familiarity with webpack module federation
Experience in monitoring client applications
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Senior Backend Engineer who is ambitious, undaunted by challenging tasks, and eager to grow to join our China Regional Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive tailored solutions for our major partners in China through customized integration projects, localized product enhancements, and dedicated technical support to meet the unique needs of the local market.
Strong programming skills and a solid foundation in computer science are essential, along with experience in designing and developing large-scale distributed systems, with deep expertise in middleware such as message queues, Elasticsearch, Redis, and MySQL. The ability to think critically, solve complex problems, and collaborate effectively with cross-functional teams will be key to your success in this role.
If you’re passionate about working in the video game industry and delivering innovative payment solutions for the China market and love building scalable, high-performance backend systems that power game commerce at scale, we would love to hear from you!
RESPONSIBILITIES
Design, implement, and optimize technical solutions based on the needs of users in the China region, continuously improving service performance and stability.
Participate in research and discussions related to products in the gaming payment domain, and drive their implementation and promotion.
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
Bachelor's degree or higher in Computer Science or a related field, with at least 3 years of backend development experience.
Strong programming skills and a solid foundation in computer science, with familiarity in data structures and design patterns.
Proficiency in at least one programming language (Go or PHP) and familiarity with relevant mainstream development frameworks.
Experience in designing and developing large-scale distributed systems, with a deep understanding of middleware technologies such as message queues, Elasticsearch (ES), Redis, and MySQL, including their principles and optimizations.
Excellent teamwork, communication skills, and a strong sense of responsibility.
Strong problem-solving skills, clear logical thinking, and an ability to think critically, summarize, and synthesize information.
Nice to Have
Experience working on cross-border or cross-cultural projects, particularly with Chinese partners or in the China market.
Familiarity with the Chinese gaming industry ecosystem, including local payment channels, regulatory requirements, and player behavior.
Experience with cloud platforms (AWS, GCP, Alibaba Cloud) and containerization technologies (Docker, Kubernetes).
Knowledge of gaming payment systems, virtual currency, and in-app purchase (IAP) workflows.
Bilingual proficiency in English and Chinese to facilitate communication with regional partners.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
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