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Location: Amman, Jordan We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities. Responsibilities Build and maintain strong relationships with assigned clients. Develop and execute customer success plans to drive product adoption and satisfaction. Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience. Monitor usage metrics and proactively address risks to retention or expansion. Serve as the primary point of contact for addressing client feedback and potential service gaps. Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals. Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members. Advocate for customer needs and feedback in internal roadmap discussions. Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups. Apply empathy, active listening, and relationship-building skills to foster long-term partnerships. Requirements 3–5 years of experience in customer success, account management, or client services. Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.). Strong understanding of banking operations, payment systems, and regulatory environments. Excellent communication and presentation skills, especially with senior stakeholders. Ability to manage multiple accounts and prioritize effectively. Problem-solving mindset with a proactive approach to customer engagement. Preferred Qualifications Experience working with central banks or large-scale financial institutions. Familiarity with ISO payments industry standards. Technical aptitude to understand APIs, integrations, and software workflows. Experience with CRM systems and analytics dashboards. Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators. Exposure to customer health scoring and lifecycle planning.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Position Location: Austin, TX | Lisbon, Portugal About the Role Join the Workers Deploy & Config team, the engine behind Cloudflare’s serverless edge developer platform. You’ll build the large-scale systems that let developers deploy, configure, and manage Workers globally, from simple static sites to full-stack applications serving millions of users. This team powers the foundation behind much of Cloudflare’s developer platform, including services like Pages and R2. The work combines distributed systems, high-traffic APIs, performance, reliability, and developer experience. Responsibilities Design, build, and ship features and services within the Workers control plane. Improve the platform’s performance, availability, and scalability. Design resilient storage schemas and I/O patterns for long-term platform growth. Contribute to architecture and design discussions for foundational capabilities. Own production reliability, including participation in on-call rotation. Partner with Product Managers and customers to translate complex problems into scalable solutions. Drive projects independently from requirements and specs through implementation, testing, and release. Share knowledge and mentor interns and junior engineers. Research, prototype, and introduce new technologies when they solve meaningful problems. Desirable Skills, Knowledge & Experience Strong experience using Go in production environments. Experience with JavaScript and TypeScript. Experience with metrics and observability tools such as Prometheus and Grafana. Experience with SQL and relational databases such as PostgreSQL. Experience with Kubernetes or similar deployment tools. Knowledge of or experience with distributed systems. Proven ability to drive scoped projects from concept to release. Familiarity with implementing and consuming RESTful APIs. Proficiency using AI coding assistants and agents with good judgment to review and verify generated code before shipping. Bonus Points Experience scaling systems to meet increasing performance and usability demands. Experience working on a control plane or data plane. Experience using Cloudflare Workers or Pages. Product mindset and comfort talking to customers and partners. Familiarity with GraphQL. Familiarity with RPC. Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €54,000 - €75,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote - Georgia Hey Future Daybreak Clinicians! At Daybreak Health , we’re building a world where every young person has access to the mental health support they need to thrive. As a clinician on our team, you’ll be part of a dedicated, compassionate community of therapists who are passionate about making a real impact. We value flexibility, efficiency, and collaboration , allowing you to focus on what matters most—helping students. If you’re looking for meaningful work, a supportive team, and the opportunity to grow , we’d love to have you join us! About the Role: Bilingual Remote Mental Health Therapist (Georgia Licensed Therapist) We are looking for Spanish-speaking mental health clinicians to provide teletherapy services to students across Georgia . As a Remote Mental Health Therapist , you will play a key role in delivering high-quality care while collaborating with schools, caregivers, and community partners to ensure student success. We are currently working with the following license types: LPC, LCSW, LMFT. What You’ll Do Provide evidence-based teletherapy to students within our school district partnerships. Build trusted relationships with students and their families. Collaborate closely with school counselors and other providers to support student mental health. Provide psychoeducation and guidance to parents/caregivers. Participate in case consultations, team discussions, and ongoing training . Contribute to the development and refinement of Daybreak Health’s clinical programs . Why Join Us? Receive competitive pay ($50-75/hour) for direct care with guaranteed compensation for cancellations and no-shows . Work remotely with flexible scheduling . Join a supportive team with ongoing professional development opportunities. Be part of a mission-driven organization making a difference in students’ lives. What Our Therapists Are Saying... "As we learn, we’re teaching each other. A lot of the interventions that I’ve used are things that I’ve learned from other clinicians. I really love the clinical collaboration which ensures that we provide the best supports for our young clients." "I feel so honored and privileged to work with this group of clinicians. You make me better everyday.” "I absolutely love working with my young clients. They are so real, honest, and....hilarious! They’re the ones inspiring me!” Equal Employment Opportunity At Daybreak Health , we embrace diversity and inclusion and are committed to equity and opportunity for all . We encourage individuals from all backgrounds to apply, including those from diverse communities such as race, ethnicity, gender identity, sexual orientation, ability, age, religion, and socioeconomic background . Pay Range $55 — $85 USD

Location: Stamford, Connecticut, United States About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology. Responsibilities Financial reporting and data aggregation tools: Analyze and explain portfolio performance results. Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects. Perform analysis of private equity and hedge fund statements for input into the system Work with clients and partners to resolve data issues. Develop and strengthen client relationships: Help manage client onboarding, client account setup and training and day-to-day support and issue management. Software maintenance and setup: Perform system setup and configuration, new client setup, new financial account and asset set-up and classification. Assist in data feed management. Create custom reports based on client-specific needs. Liaise with the vendor partners for enhancements, and system and data issues. Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications. Establish operational effectiveness through the development and adoption of policies, procedures, and controls. Assess and act upon client and company needs proactively. Qualifications 3-5 years of experience in a related field Bachelor's degree from an undergraduate program Excellent customer service skills and the ability to foster and maintain effective relationships Strong understanding of financial instruments Experience with RIA/Wealth management policies, procedures, and client service Experience working with wirehouses or custodians Organized and self-motivated with the ability to prioritize tasks and meet deadlines Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities Comfortable with technology, software tools, and applications: Able to learn new software quickly Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms Experience with planning tools such as eMoney, MoneyGuidePro, or similar software Strong MS Excel and PowerPoint skills Basic knowledge of database concepts, and any type of programming Working knowledge of Photoshop, HTML design, and/or similar tools Knowledge of various financial products and indices, particularly: Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA Alternative investments Performance reporting calculations and methodologies Portfolio management and rebalancing How Family Offices, RIAs, and investment advisors work Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal Collaborative and able to thrive in a team environment while working independently Able to learn quickly and adapt to an expanding environment Benefits The base salary range for this role is $85,000 to $95,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support. Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints. Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1. Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed. Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion. Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training. Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like. What skills do I need? 3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement. Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them. Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources. Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results. Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them. Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders. Bonus skills & attributes Interest in consumption or usage-based SaaS models. Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools. Experience in operations, scaling CS / onboarding / customer education / digital engagement programs. *Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking a reliable, tech-savvy, and customer-focused Tier 1 Help Desk Technician to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. The role is fully on-site (5 days a week) and requires a hands-on approach to assisting employees with day-to-day technical issues and setups. You’re welcome to work in our office in Amsterdam. Your responsibilities will include: Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email. Log, categorize, and prioritize all incoming support requests in the IT ticketing system. Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network). Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems. Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications. Escalate complex or unresolved issues to Tier 2/3 support in a timely manner. Maintain and update asset inventory records. Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return. Follow standard procedures for proper escalation and ticket closure. Provide excellent customer service by ensuring timely and clear communication with end users. Extensively document actions taken and suggested resolutions in detail. Actively contribute to IT knowledge base. Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure). Ensure compliance with company IT policies and procedures. It will be an added bonus if you have: Exhaust all possible scenarios within their access level when attempting to resolve an issue Proactively seek feedback from peers, mentors, and leaders Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects Contribute to continuous service improvement by participating in projects and driving operational enhancements. Build meaningful and fruitful relationships within the team and cross functionally Fearlessly seek improvement personally, within processes, and within the team’s culture We expect you to have: An IT customer support background with 2+ years of service desk technical experience. Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools. Technical documentation and knowledge base (KB) writing skills. Hands-on experience with Jira or comparable service management systems. A customer-first mindset, prioritizing employee satisfaction and support quality. The ability to independently resolve technical issues across the support portfolio. Strong organizational skills with the capacity to effectively prioritize and manage a busy workload. A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Malaysia; Singapore; China; Hong Kong; Indonesia; Taiwan We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered Role & Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports on key issues and referrals actioned Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Conducting risk assessments, including lethality assessment for suicide cases Requirements 1 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case Plus Points if you: have a background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention can effectively communicate in more than 1 language maintain professional indemnity insurance

Location: Colombia; Brazil We are looking for a driven and design-minded Software Developer with experience in Java programming and a scripting language (Bash, Python, or Go), for our Rocky Linux based Fidelis cybersecurity platform and appliances. The ideal candidate has experience writing Java using Spring Boot and Hibernate/JPA, and strong SQL skills with relational databases. Fidelis Security is a growth-oriented company that provides organizations with a robust, comprehensive portfolio of products, services, and expertise to combat today's sophisticated advanced threats and prevent data breaches. Our commercial enterprise and government customers around the globe can face advanced threats with confidence within our Network Defense and Forensics Services, delivered by an elite team of security professionals with decades of hands-on experience, and our award-winning Advanced Threat Defense Products, which provide visibility and control over the entire threat lifecycle. As a Software Developer you will: Develop and enhance cybersecurity platform services: design, implement, and maintain robust backend features and system components in Java (Spring Boot + Hibernate/JPA). Build RESTful APIs and data flows; design schemas, manage migrations, and write efficient SQL for relational databases. Write and maintain automation and tooling in Bash, Python, and/or Go for builds, deployments, diagnostics, and test harnesses. Operate on Rocky Linux servers; troubleshoot across OS, networking, JVM, and database layers; daily development in IntelliJ or Eclipse. Participate in peer code reviews, knowledge sharing, and SCRUM meetings; collaborate using the Agile software development lifecycle. About 85–90% of the programming for this role is in Java and SQL; the rest is scripting (mostly Bash and Python/Go). Requirements Strong experience developing applications using Java, with a strong understanding of object-oriented programming principles (concurrency, collections). Hands-on with Spring Boot and Hibernate/JPA. Experience building RESTful APIs and writing unit/integration tests. Strong SQL and data modeling; hands-on with relational databases (e.g., MariaDB, PostgreSQL, MySQL, etc.). Knowledge of TCP/IP networking fundamentals. Comfortable working in Linux (preferably Rocky/CentOS/RHEL): shell, system services, logs, performance troubleshooting. Good scripting skills in Bash and Python (bonus: Go). Working knowledge of Git and CI/CD practices; IDEs: IntelliJ or Eclipse. BSCS or MSCS (or related technical field) with 5–6+ years of experience developing and supporting multithreaded applications in a Linux/Unix environment. Bonus Skills Linux networking tools (iptables, ipset, ebtables), routing/bridging/VLANs, and packet capture/analysis. Active Directory integration experience (AD/LDAP/Kerberos), Windows domain concepts, service accounts/GPOs. Cloud APIs: experience automating or integrating with AWS, Azure, Google Cloud, and/or OCI (SDKs/CLIs for compute, storage, networking, IAM). vSphere/ESXi for VM lifecycle management (provisioning, snapshots, virtual networking). VirtualBox experience, especially using the VBox CLI (vboxmanage) for automation. Containerization & orchestration: Docker and Kubernetes; event streaming: Kafka. Experience with Bitbucket or GitLab (repos, merge requests, CI pipelines, permissions). Cybersecurity domain experience (threat detection, hardening, threat research). Experience working on Agile software development projects.

Location: Libreville, Gabon We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Good command of the English language (Speaking, writing, and presentation). Good command of the Frensh language (Speaking, writing, and presentation). Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad). Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible). Knowledge in Directory Services (AD & LDAP). Professional effective communication, verbal and written. Customer oriented mentality. Excellent personal skills. Details oriented and a team player. Initiative and self-managed. Time management and result oriented. Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Dubai, United Arab Emirates We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in UAE and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry. Responsibilities Achieve and enhance sales targets established by ProgressSoft. Prepare and execute a sales plan for UAE's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan. Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders. Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements. Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence. Negotiate proposals and contracts of solutions and recurring maintenance. Excessive use of ProgressSoft’s CRM to build and update client profiles. Analyze and prepare comparison sheets between ProgressSoft and competitive products. Identify new markets and opportunities. Develop strong distribution channels with renowned global, regional and local firms. Requirements Proven track record of sales in UAE, In the banking and financial sector. Ability to deal with all levels of staff within an organization. Strong negotiation skills with decision makers. Excellent command of English language. Very good communication, presentation and interpersonal skills. Very good understanding of banking and payments systems. Organized, focused, ambitious and independent.

Location: Malta The Compliance Officer is responsible for overseeing and implementing the compliance monitoring plan of the company. Key responsibilities include deploying the plan throughout the calendar year, ensuring adherence to various MiFID requirements, and dedicating 90% of their time to monitoring activities. The Compliance Officer works closely with the company to ensure adherence to all relevant regulations and standards. This role is subject to PQ approval by the MFSA . We are open to candidates who have already gone through this process, as well as to those who haven’t yet, but meet the formal criteria and are open to going through it with our support. WHAT YOU'LL BE DOING: Implement and manage the compliance monitoring plan of the company Deploy the compliance monitoring plan throughout the calendar year Ensure compliance with various MiFID requirements and regulations Monitor activities related to compliance, which will constitute 90% of the job role Work closely with stakeholders across the organization to ensure alignment with compliance standards Maintain up-to-date knowledge of regulatory changes and communicate any updates to relevant parties Prepare and present compliance reports to management on a regular basis Collaborate with internal teams to address any compliance issues or concerns Conduct regular audits and assessments to identify and address compliance risks Provide training and guidance to employees on compliance matters as needed WHAT WE LOOK FOR IN YOU: Bachelor's degree in Business Administration, Finance, Law, or related field Previous experience in a compliance or regulatory role, preferably within the financial services industry Strong understanding of MiFID requirements and regulations Excellent analytical and problem-solving skills Ability to work independently and prioritize tasks effectively Strong communication and interpersonal skills Detail-oriented with a high level of accuracy Certification in Compliance or related fields is a plus WHY SHOULD YOU JOIN OUR TEAM? A welcoming group of highly qualified international professionals Great challenges with many opportunities to prove yourself Comfortable office Flexible schedule 40 paid days off Competitive salary

Location: Wollongong, Australia At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia. We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle. Why Join Us? Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect Competitive compensation & attractive perks Minimal admin burden — we handle scheduling, billing, client matching Regular supervision & CPD included Diverse client base — from local employees to regional/global Fortune 500 companies Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership What You’ll Do Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment) Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed Facilitate webinars and in-person seminars (optional) Support employees with wellbeing, stress, and resilience Collaborate with Intellect’s internal clinical team to improve EAP programs Requirements Must Haves Counsellors & Clinical Psychologists Counsellors: Master’s in Counselling, Counselling Psychology, or Social Work Active membership/registration with one of: ACA (Australian Counselling Association) PACFA (Psychotherapy & Counselling Federation of Australia) AASW (Australian Association of Social Workers) 1–3 years of supervised counselling experience (internship counts if part of licensure pathway) Clinical Psychologists: Master’s in Clinical Psychology from an APAC-accredited program General registration with AHPRA (Psychology Board of Australia) Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program) 1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway) Nice to Haves Experience working with First Nations / Aboriginal & Torres Strait Islander communities Background in managerial or leadership support (e.g., coaching managers, HR advisory) Prior EAP or workplace counselling experience Additional languages Flexibility for occasional onsite sessions Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients) Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type) Let’s Talk This is more than a job. It’s your chance to: Work with a global provider network Broaden your clientele base beyond local users Grow your career outside of sessions through research, content, and webinars Access supervision & CE most EAPs don’t provide If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you.  Apply today and join Intellect in transforming workplace mental health across the country and beyond.

Location: Dhahran, Saudi Arabia; Lusail, Qatar; Muscat, Oman; Cairo, Egypt; Dubai, United Arab Emirates; Kuwait City, Kuwait Eram Talent is looking for a dedicated Liaisonman for Offshore operations to be a part of our esteemed client's team. The Liaisonman acts as the primary interface between the Operator’s drilling/workover team, the drilling contractor, and third-party service providers to ensure smooth coordination and execution of offshore drilling and workover operations. The role ensures all operations are conducted safely, efficiently, and in compliance with company and regulatory standards. Responsibilities Serve as the focal point between the Operator and Drilling Contractor during offshore operations. Coordinate day-to-day drilling and workover activities to ensure alignment with operational programs and schedules. Supervise and monitor drilling, completion, and workover operations to ensure adherence to the approved work program. Ensure that safety, environmental, and operational procedures are strictly followed at all times. Communicate operational updates, challenges, and performance reports to the onshore drilling management team. Verify and endorse contractor and third-party service company daily reports, job tickets, and timesheets. Participate in daily operations meetings and contribute to planning and problem-solving discussions. Ensure the availability and readiness of equipment, materials, and personnel for planned operations. Support incident investigations and recommend corrective actions. Liaise with logistics, marine, and procurement teams for the timely mobilization/demobilization of personnel and equipment. Requirements Minimum of 5 years of experience in offshore operations or liaison roles. Bachelor’s degree or Diploma in Petroleum Engineering, Mechanical Engineering, or related field. Minimum 8 years of oilfield experience , including: Drilling projects (jack-up / semi-sub / land rigs) OR Workover operations (completion, intervention, and well servicing). Previous offshore experience with major operators or drilling contractors is mandatory. Strong knowledge of well control, drilling fluids, downhole tools, completions, and well servicing operations. Valid offshore survival and medical certificates (e.g., BOSIET, HUET, OGUK). IWCF / IADC Well Control Certification (Supervisor level preferred). Excellent communication, leadership, and coordination skills. Ability to work under pressure in a multicultural offshore environment. Benefits Salary is not a constraint ,company is looking for right candidate .

Location: Houston, TX About Maddox Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting. Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team. Discover more at: https://www.youtube.com/@MaddoxTransformer https://www.maddox.com/ About Maddox + You: You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application. Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow. Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users. More about You: You enjoy interacting with people and solving technical and commercial problems. Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email. You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role. You are focused and able to maintain good attention to detail. You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role. You prefer a healthy team vs. operating as a lone wolf. Skills & Experience: We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required. Basics: Full-time. The schedule is generally 7:00 AM - 4:00 PM. Drug-free workplace In-person Compensation & Benefits Pay range = (wages + bonus) Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including: Health & wellness benefits (insurance or cash-in-lieu options) Paid maternity and paternity leave 401(k) with 100% match up to 8% of wages Paid holidays, PTO, and family-life gifts Vision, dental, disability, life insurance, and other voluntary benefits Annual Range $88,800 — $92,600 USD

Location: Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines; Bucuresti, Romania; Rome, Italy; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Dnipro, Ukraine; Budapest, Hungary; Bergisch Gladbach, Germany; Baden-Baden, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Vilnius, Lithuania; Madrid, Spain; Barcelona, Spain; Wien, Austria; Nicosia, Cyprus; Limassol, Cyprus; Dubai, United Arab Emirates; Dammam, Saudi Arabia; Khobar, Saudi Arabia; Jeddah, Saudi Arabia; Hà Nội, Vietnam; Ho Chi Minh, Vietnam; Riga, Latvia; Santiago, Chile; Bolzano, Italy; Tbilisi, Georgia; Batumi, Georgia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Power BI Developer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Summary We are seeking a highly skilled Power BI Developer with strong experience in financial and accounting data analysis and a solid understanding of Oracle EPM (Enterprise Performance Management) systems. The ideal candidate will be responsible for designing and developing visually compelling dashboards and reports that enable business leaders to make data-driven decisions. Key Responsibilities • Design, develop, and maintain Power BI dashboards and reports focused on financial and accounting data. • Collaborate with Finance, Accounting, and EPM teams to gather business requirements and translate them into analytical solutions. • Connect Power BI to various data sources (including Oracle EPM, ERP systems, and financial data models) to create dynamic, interactive reports. • Implement data modelling, DAX calculations, and advanced Power BI features to optimize performance and usability. • Ensure data accuracy, consistency, and security within Power BI datasets and workspaces. • Develop and maintain KPIs, metrics, and visualizations aligned with business and financial reporting needs. • Provide ad-hoc analysis and insights to support management decision-making and forecasting activities. • Collaborate with IT and business teams for data validation and governance within Power BI. Required Skills & Qualifications • 6–8 years of experience as a Power BI Developer or BI Analyst. • Proven experience in financial reporting, accounting analytics, and budgeting dashboards. • Strong understanding of financial statements, P&L, balance sheet, and cash flow analysis. Classified as Solutions+ Internal • Expertise in Power BI Desktop, Power BI Service, DAX, and data modelling best practices. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and stakeholder management skills.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research Deeply understand the problem area Research and identify the right algorithms and tools Being pragmatic, but innovating right to the cutting-edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? Broad applied machine learning knowledge 3-5 years applied ML experience Practical stats knowledge (experiment design, dealing with confounding etc) Intermediate programming skills Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Bonus skills & attributes Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background Visualization, data skills, SQL, matplotlib, etc. Benefits We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary, annual bonus and equity Regular compensation reviews - we reward great work! Generous paid time off above statutory minimum Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones Hybrid working MacBooks are our standard, but we also offer Windows for certain roles when needed. Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated Fun events for employees, friends, and family! Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation. Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work. Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence What skills do I need? Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created Significant, demonstrated impact that your work has had on the product and/or the teams Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) You will have experience with Distributed systems 2+ years of experience as the primary technical leader for a team Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Berlin, Germany Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday. Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team. What skills do I need? 4+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team. Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams Experience with Distributed systems #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.