Location: Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Electronics)
- Location: Warsaw, Poland
- Department: Global Supply Chain
- Reports to: Engineering Operations Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (ELECTRONICS)
As our Engineering Supply Chain Manager (Electronics), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build electronic systems on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items and critical components as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When lead times, allocation or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical components you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of electronics, PCB manufacturing and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Be an active member of engineering project teams from kick-off, helping to execute the project plan and reviewing draft BOMs while the design can still be changed.
- Identify long lead items and critical components as early as possible, and secure them proactively (early orders, allocation, buffer stock) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Advise engineers, in real time and in early design reviews, on how component choices affect availability, alternates, obsolescence, cost and lead time.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement of electronic components, PCB fabrication, PCBA assembly, connectors, harness, sensors, RF parts, embedded modules.
- Run fast quoting and supplier selection so prototype and builds get their boards and parts on the dates engineering committed to.
- Lead efforts to find alternative components or new supply paths within hours, not weeks, when shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Own relationships with PCB fabricators, electronics manufacturing partners and component distributors, and work with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate priority build slots, allocation and expedited shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active prjects, including obsolescence, allocation, single-source parts, counterfeit risk and export restrictions and qualify alternatives early.
- Keep purchasing accurate in the ERP system, with clean traceability, cost visibility and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical components to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions, tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Professional English, written and spoken.
NICE TO HAVES:
- Engineering Electronics Background, knowledge of the tools and technical understanding/background of designs.
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with PCB/PCBA vendors, distributors and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
We are seeking an experienced Sales Operations Manager to join our Sales Operations team. You will be the Sales Ops lead for our Solutions Engineering (SE) and Solutions Architect (SA) organization, as your primary stakeholders. You will own how SE & SA work shows up in our sales process, systems, data, and planning. That includes engagement on opportunities, capacity and coverage, POC/POV tracking, quotas and technical-stage reporting. You will also support the broader sales org by keeping pipeline, forecast, and territory processes consistent. You will work closely with Business Systems and Reporting Analytics teams.
An ideal candidate is a start-up builder who has experience in working with Solutions Engineer and/or Solutions Architect teams, and has worked closely with tools like Opine and Gong. This role reports to the Sr. Director, Sales Operations.
IN THIS ROLE, YOU WILL
- Support the leadership team covering the Solutions Engineering and Solutions Architect teams to ensure they have the necessary tools, processes and data to achieve business objectives
- Act as the Sales Operations partner to leadership, turning priorities into operating plans, process changes, and systems requirements
- Be the primary stakeholder for key GTM systems such as Opine and gain a deep knowledge of these systems to assist with implementation of automation, process improvements and new initiatives
- Own SE & SA related reporting and KPIs, such as coverage and ratios, engagement on pipeline, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings
- Design and run sales processes that involve SEs & SAs, including opportunity intake, team assignment and capacity-based routing, POC/POV tracking, and handoff to TAM
- Maintain data quality in Salesforce, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons
- Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes that affect SEs (Salesforce, Gong, Opine), and drive adoption
- Support SE & SA capacity, headcount, and coverage modeling, and align coverage to territory (ETM) design and the fiscal year planning cycle
- Support quota, territory, and compensation-related processes as they apply to SE & SA roles
- Collaborate with SE leadership and Enablement on onboarding, ramp tracking, and playbook rollout
- Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs that touch the SE & SA workflow
- Lead projects from conception to release, including project plans, business requirement documents, and change management
- Identify process improvements and automation opportunities, including AI-driven workflows, that reduce manual work for SEs, SAs and sellers
- Provide inputs (technical risk, POC status, SE engagement) to pipeline inspection and forecast calls, and support forecast hygiene across the sales org
REQUIREMENTS
- 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function
- Experience working for a high growth software/SaaS company
- Experience as the Sales Ops partner to a Sales Engineering, Solutions Architect, or pre-sales organization
- Strong Salesforce knowledge (reports, dashboards, opportunity management, writing requirements for admins and developers); Gong, Opine, and similar preferred
- Track record building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams
- Experience defining and documenting scalable processes, such as capacity planning, POC workflows, and cross-team handoffs
- Knowledgeable in managing projects, including writing project plans, business requirement documents, and business summaries
- Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority
- Exceptional communication and interpersonal skills; comfortable with technical audiences
- Able to work autonomously, with a constant focus on building for the future
WHAT TO EXPECT IN THE FIRST 30 DAYS
- You will be welcomed with onboarding experiences that includes equipment setup, a swag package, and a collaborative training program
- Meet SE and SA leadership and partners across Sales Ops, Business Systems, Analytics, and CS
- Learn the engagement workflow, the Salesforce data model, and the daily tools
- Review existing metrics, reports, and open requests to find gaps and quick wins
WHAT TO EXPECT IN THE FIRST 60 DAYS
- Begin taking on projects and working with cross-functional teams to scope and build
- Become the key stakeholder for SE-related tools and start scoping refinements
- Build documentation for new and existing SE processes
- Start implementing improvements to data integrity and accuracy
WHAT TO EXPECT IN THE FIRST 90 DAYS
- Establish KPI definitions and a recurring reporting cadence with leadership
- Have full ownership of key SE and SA related projects and processes (intake, routing, POC/POV, handoffs)
- Build scalable and repeatable processes for the Sales & GTM org
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
Compensation & Equity
United States: $108.5K – $155K + equity
Canada: CA$150.5K - CA$215K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: EMEA
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in Northern Ireland.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
.
Applicant Privacy Notice (United Kingdom)
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: United States; Ireland; Germany; France; Spain
VALD
is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
BridgeAthletic
is the training prescription platform behind thousands of strength & conditioning programs from collegiate athletics, pro teams, military, and private performance facilities.
As part of VALD, we're building a closed loop in athlete management, bringing measurement, training prescription, and adaptation closer together.
This role owns BridgeAthletic's nutrition experience end to end: the workflows coaches use to create and deliver nutrition guidance and to track their athletes' compliance and progress, plus the athlete-side experience of logging meals in the app. You'll work closely with engineering, design and other teams to take ideas from problem to shipped product.
In this role, you will
Own projects from start to finish.
You write the requirements, run the rhythm with engineering, manage scope in-flight, and keep projects moving through to release.
Turn problems into solutions.
The roadmap will give you the problem and priority. You'll work out the right solution, think through edge cases and trade-offs, and make sure the final product works in the real world.
Own launches.
Make sure releases are ready, documentation and internal teams are prepared, and measure what happens after launch. Shipping is only the start; we care about whether people use what we build.
Help shape the roadmap.
Analyze user feedback and usage data to recommend what we should build next.
Learn the domain.
Build a strong understanding of strength & conditioning and how coaches actually work day to day.
Is this you?
1
+ years in project management or similar role.
Excellent written and verbal communication skills
, with the ability to communicate requirements, decisions and ideas in a way that teams can easily understand.
Strong execution skills
, with a track record of keeping projects moving, spotting risks early and raising issues before they become problems.
Attention to detail
, with a focus on thinking through edge cases before they reach QA or customers.
A data-driven approach
, using product data to inform decisions and questioning the numbers when something doesn't look right.
Strong prioritisation and collaboration skills
, with the ability to manage competing priorities and keep teams aligned.
Genuine curiosity about the domain
, with an interest in understanding how coaches work and why, even if you don't have a strength & conditioning background today.
A growth mindset
aligned with VALD’s culture of continuous learning and development.
Nice to have: a background in nutrition, coaching, or competitive athletics.
We recognize that not all applicants will have the skills that match a job description exactly. VALD's best asset is not our technology, but our people and culture. We choose people based on how well we think they will work in the VALD team.
If you’re passionate about building impactful products and want to be part of a team that values innovation and collaboration, we’d love to hear from you.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior PR Manager!
Requirements
5+ years of experience in public relations, communications
Experience developing and executing communications strategies across multiple markets or audiences
Strong understanding of media relations, reputation management, and strategic storytelling
Ability to work effectively with senior stakeholders and cross-functional teams in a complex, fast-paced organizational environment
Results-oriented mindset with the ability to measure impact and continuously improve communication performance
Ability to think strategically and translate the strategy into concrete actions and measurable results
Excellent writing, editing, and communications skills in English. Additional languages would be an advantage.
Experience working in international or multi-market environments would be an advantage
Responsibilities
Develop and lead the execution of comprehensive PR strategies that advance W Group’s and WhiteBIT’s brand and reputation globally and in key regional markets.
Advise executives and internal teams on communications strategies, media engagement, and key messaging to ensure consistent, impactful storytelling.
Plan, manage, and oversee PR campaigns from concept through execution, measuring impact and optimizing performance.
Collaborate with internal stakeholders across marketing, product, legal, and leadership to align communications initiatives with business objectives.
Manage external PR agencies or consultants where applicable, providing clear briefs, guidance, and measurable outcomes.
Identify and prepare spokespeople, including executives and product leads, on key messages and public appearances.
Monitor media coverage, industry trends, and competitor activity to inform proactive communications planning and response strategies.
Prepare and distribute communications materials including press releases, media statements, talking points, presentations, and executive briefings.
Tailor messaging and campaigns to regional markets while maintaining a consistent company narrative globally.
Build and nurture relationships with media and external partners to maximize coverage and reach.
Ensure all communications are accurate, compliant, and aligned with regulatory requirements by working closely with Legal, Compliance, and Policy teams.
Support crisis communications efforts, ensuring timely, accurate, and effective messaging in sensitive situations.
Perform additional duties and special projects as assigned to support WhiteBIT’s overall communications goals.
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
This is a hands-on technical role. You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices.
You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have.
You'll own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance, helping us build scalable IT systems that support the company as it grows.
REQUIREMENTS
- Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
- Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
- Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
- Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
- Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
- Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
- Prior experience in a high-growth or startup environment.
BONUS
- Experience implement corporate security controls / previous security role experience
- Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking.
- Experience with OSquery and Santa
- Terraform or other infrastructure as code experience.
- Open source contributions (e.g. a tool you built to automate something).
LOCATION
This role is remote but if you prefer, you can work from our offices in London, Warsaw, New York or San Francisco.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Singapore
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a powerhouse Growth Marketer to own and accelerate our B2B footprint in Singapore . This isn't a traditional marketing role; we need a "jack of all trades" who can pivot from high-level campaign planning to setting up complex outbound sequences in the same afternoon.
You will be the primary driver for growth in Singapore, taking full ownership of projects from inception to the final outcome. You are someone who views "chaos" as an opportunity to build and thrives when managing multiple workstreams simultaneously.
YOUR RESPONSIBILITIES
- Full-Funnel Ownership: Drive the Singapore B2B growth strategy and partially tackle the North Asia markets, owning the pipeline target from lead gen to conversion.
- Outbound Mastery: Set up, manage, and optimize complex outbound sequences to reach enterprise decision-makers.
- Event & Campaign Execution: Organize high-impact events, webinars, and trade shows from start to finish.
- Performance & Analysis: Work closely with the performance team on retargeting and ABM, while being comfortable diving deep into the numbers to analyze what’s working.
- Creative Content: Craft compelling sales collateral, thought leadership content, and messaging tailored to the regional tech landscape.
- Vendor & Partner Management: Identify and orchestrate top-tier local partnerships and sponsorships.
REQUIREMENTS
- English and Mandarin Speaker.
- The "Owner" Mentality: Proven track record of delivering projects from start to finish and taking full accountability for the results.
- Entrepreneurial Drive: Ideally, you have founded a company, worked in an early-stage startup, or have a history of high-engagement "side quests."
- Chaos Compatibility: You enjoy a fast-paced environment and have the mental bandwidth to handle multiple complex workstreams without dropping the ball.
- The Growth Toolkit: Broad knowledge across performance marketing, data analysis, campaign execution, and event organization.
- Bias toward Action: You are a self-starter who doesn't wait for permission to experiment and scale.
- Strategic Instincts: Ability to understand our customer base and craft positioning that resonates with the Singapore market.
BONUS EXPERIENCE
- SEO and content strategy expertise.
- Design skills (Figma/Adobe Suite).
- Experience with AI-native workflows.
LOCATION
This role is remote-first, so it can be executed from anywhere in Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Manila, Philippines
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Advantages:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
УдалённоCanada; United States
seniorEMEA
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