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Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We're looking for a Senior Corporate Paralegal to join Ramp's Legal team and own the operational backbone of how we govern and structure the company. Ramp runs a growing portfolio of U.S. and non-U.S. entities — including regulated and licensed subsidiaries — across a business that ships constantly and raises, acquires, and expands on short notice. You will be the person who keeps that machinery accurate, current, and audit-ready. This is a broad generalist role. You'll sit at the center of corporate governance, entity management, equity administration, and litigation/employment and you'll partner directly with Finance, Accounting, Tax, Treasury, Compliance, Equity Admin, and People, and outside counsel. We are a small, high-leverage team supporting a company that moves quickly, so you'll cover a lot of ground and be trusted to run matters independently. WHAT YOU'LL DO - Corporate governance: Prepare board and stockholder meeting materials, agendas, minutes, written consents, resolutions, secretary's certificates, and incumbency certificates. Track and calendar governance obligations across the entity portfolio. - Entity management: Own the full lifecycle of entity administration — formations and dissolutions, foreign qualifications, annual reports, franchise tax filings, registered agent management, signatories, officer and director lists, post-integration cleanup. - KYC, UBO, and diligence: Respond to KYC/UBO and diligence requests from bank partners, regulators, auditors, insurers, and counterparties, and build reusable packages. - Equity support: Support equity administration, option and RSU grants, board approvals of equity awards, secondaries, and equity plan recordkeeping in partnership with Finance and People. - Transaction support: Run diligence support, signature collection, closing checklists, closing binders, and post-closing obligations for financings, credit facilities, M&A, real estate, and insurance renewals. - Commercial and cross-functional support: Assist with powers of attorney, delegations of authority, and corporate approvals needed by the business. - Employment support: Support employment- and immigration-related requests and filings. - Litigation support: Support subpoena and law enforcement requests, legal holds, e-discovery, and document production. Review and respond to garnishment orders and UCC liens. Serve as Ramp’s custodian of records and as Ramp’s representative in small claims court cases. WHAT YOU NEED - 6+ years of corporate paralegal experience at a major law firm and/or in-house at a high-growth technology or financial services company. - Deep working knowledge of corporate governance, entity formation and maintenance, corporate recordkeeping, and secretary's office functions. - Excellent drafting skills across resolutions, consents, certificates, and corporate documentation, with genuine precision — you catch the wrong entity name, the stale date, and the missing signature block. - Demonstrated ability to independently run multiple time-sensitive workstreams without dropping threads or waiting to be asked. - Strong written and verbal communication skills and the judgment to work directly with executives, board members, outside counsel, and cross-functional partners. - Comfort operating in a fast-paced environment where priorities shift and processes are still being built — and a bias toward action. - High judgment around confidential and sensitive corporate information. - Bachelor's degree or equivalent practical experience. NICE TO HAVE - Experience at a fintech, payments, or regulated financial services company, including support for licensed entities (money transmitter, EMI, or similar). - Experience supporting venture financings, secondaries, M&A integration, or IPO readiness. - International entity management experience across EMEA, APAC, LATAM, or Canada. - Experience with equity administration and cap table platforms (e.g., Shareworks). - Experiencing with litigation or employment matters. - Notary Public commission (NY or CA), or willingness to obtain one. - ABA-approved paralegal certificate. - A track record of using AI or automation to eliminate manual legal work. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Задачи: — Разработка генеративных ИИ-моделей для синтеза визуального и проектного контента на основе структурированных данных товарного каталога в рамках проверки гипотез (PoC) внутри корпоративной платформы по оценке ИИ-инициатив — Разработка архитектуры агентов: управление состоянием диалога и контекстом, динамический выбор инструментов (tool calling), настройка уровней автономности и сценариев human-in-the-loop — Построение системы метрик: разработка офлайн- и онлайн-показателей, кросс-валидация, прямая оценка бизнес-эффекта — Непрерывный мониторинг дрейфа моделей и качества данных в продакшене — Построение пайплайнов оценки (LLM Evals): контроль галлюцинаций, релевантности ответов и мониторинг поведения системы — Обеспечение безопасности: защита от prompt injection, предотвращение утечек персональных данных (PII/privacy) и аудит прав доступа агента — Оценка стоимости, latency и масштабируемости LLM-решений Требования: — Глубокое понимание жизненного цикла ML-модели: от подготовки признаков до интерпретации результатов — Знание методов борьбы с переобучением, data leakage, регуляризации — Уверенный выбор алгоритмов под задачу — Владение матстатистикой для проверки гипотез, расчета доверительных интервалов и самостоятельного дизайна A/B-тестов — Опыт работы хотя бы в одном из направлений: классическое машинное обучение, временные ряды и прогнозирование — Языки и библиотеки: Python (pandas/polars, NumPy, scikit-learn, CatBoost/XGBoost/LightGBM, PyTorch), продвинутый SQL — Написание поддерживаемого production-кода: модульная архитектура, юнит-тесты, логирование, документация, работа с GitFlow и код-ревью — Практический опыт работы с API языковых моделей, платформой Hugging Face и orchestration-фреймворками — Опыт работы в e-commerce, retail или других продуктовых highload-системах — Инфраструктура и оркестрация: Airflow, MLflow, Kafka, Redis, Kubernetes — Мониторинг и наблюдаемость: Prometheus, Grafana, OpenTelemetry — Опыт эксплуатации GPU-инфраструктуры и оптимизации inference — Адаптация моделей через fine-tuning (LoRA/PEFT) — Опыт проектирования agentic workflows или multi-agent-систем — Понимание принципов информационной безопасности, privacy и работы с персональными данными

Задачи: — Разрабатывать backend на Laravel — Проектировать и описывать отказоустойчивую бизнес-логику на PHP 8.x с использованием возможностей Laravel — Оркестрировать ИИ через Dify — Развертывать, конфигурировать и интегрировать Dify (Workflow, Agents, RAG); связывать backend приложения с Dify API — Проектировать и разрабатывать API — Создавать чистые, документированные RESTful/gRPC контракты для мобильных и веб-клиентов компании — Управлять асинхронными процессами — Оптимизировать тяжелые запросы к LLM через очереди (Laravel Queues/Horizon), настраивать потоковые передачи ответов (Server-Sent Events / Стриминг) — Проектировать и оптимизировать схемы реляционных баз данных под хранение истории диалогов, контекста, логов и сессий ИИ — Писать Unit/Feature тесты (Pest/PHPUnit) — Участвовать в Code Review и поддерживать высокие стандарты кодовой базы Требования: — Опыт коммерческой разработки на PHP от 4 лет, из которых не менее 2 лет - активная работа с фреймворком Laravel — Глубокие знания баз данных и систем кэширования: уверенное владение и глубокое понимание принципов работы Redis и PostgreSQL — Асинхронное взаимодействие: глубокое понимание принципов асинхронного взаимодействия сложных систем — Экспертиза в асинхронности — Глубокое понимание работы очередей, планировщиков задач (Cron) и паттернов обработки долгоживущих соединений — Уверенные знания SQL — Опыт оптимизации сложных запросов, индексации таблиц и проектирования архитектуры данных для высоконагруженных систем — Будет плюсом: — Наличие опыта интеграции Dify (или аналогичных LLM-оркестраторов вроде Flowise/Langhope) в реальных проектах — Понимание специфики LLM — Понимание принципов работы языковых моделей, токенизации, контекстных окон, логики работы эмбеддингов и семантического поиска Условия: — Оформление в аккредитованную ИТ-компанию — График 5/2 с гибким началом — Формат работы: гибрид или офис (Москва, Краснодар), удалённо из других городов РФ

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Engineering Manager, Production Engineering - Observability An overview of this role You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand GitLab.com and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost. In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable. What you’ll do Lead, hire, onboard, and develop a distributed engineering team working asynchronously. Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively. Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms. Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services. Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing. Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting GitLab.com . Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions. Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions. What you’ll bring Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment. Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design. Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions. Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts. Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work. The ability to explain technical tradeoffs to engineering partners and other stakeholders. Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage. We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification. About the team We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Задачі: — Вести AI-проєкти від збору вимог до запуску готового рішення — Аналізувати бізнес-потреби та знаходити можливості для автоматизації — Створювати рішення з Prompt Engineering, AI Agents, RAG та Generative AI — Тестувати нові моделі й інструменти, оптимізувати промпти та запускати proof of concept — Координувати роботу junior-колег, перевіряти результати й ділитися практиками з командою Требування: — Близько 2 років практичного досвіду з AI-інструментами, продуктами або рішеннями — Впевнені навички роботи з Generative AI, LLMs, Prompt Engineering, AI Agents і RAG — Досвід автоматизації workflow та самостійного ведення проєктів — Англійська на рівні B2 або вище — Аналітичне мислення, сильна комунікація та бажання постійно тестувати нові технології Умови: — Інноваційні AI-проєкти з помітним впливом на бізнес — Віддалену роботу або комфортний офіс у Львові — Свободу експериментувати та допомагати формувати майбутні AI-рішення — Персональний план розвитку, менторинг і курси англійської та польської мов — Офіційне працевлаштування, щорічний перегляд винагороди та кар’єрних перспектив

Location: Athens, Greece; Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company known for its local commerce platform. From food delivery to grocery stores and cosmetics, we make cities better places to live by connecting people with the things they need. Our Global Creative Production team is currently undergoing a massive transformation, shifting from a reactive service center to an "upstream AI-Enabled growth engine". We are looking for a Senior Creative Producer to join us at this pivotal moment. This is a 6-month fixed contract opportunity starting ASAP. Location: Helsinki, Berlin, Athens. What you’ll be doing As the Senior Creative Producer, you will manage digital projects from brief to final delivery. You’ll thrive in cross-functional collaboration across different business departments such as B2B, Communication, New Verticals, and Wolt+ teams. You’ll own project timelines for successful deliveries,  weekly standups, daily communication with stakeholders and creative teams, and the localization and QA process during the production of social and digital assets. You will own the end-to-end production of digital advertising projects, ensuring our creative assets are not only on-brand but also built for massive scale across global markets. You will be responsible for the day-to-day organization of the team and daily communication from brief to delivery. Day-to-day in this role, you’ll: End-to-End Delivery: Manage digital projects and multi-channel campaigns from concept to launch. Our deliverables touch social, in-app, DOOH, event collateral, and OOH. Resource & Budget Control: Oversee project costs, timelines, and team allocations without losing creative quality. Stakeholder Management: Align internal marketing teams, designers, and external agencies on project milestones and timelines. Daily and/or weekly status updates are crucial for the success of our projects. Time Management & Multitasking : Excellent time management skills with the ability to set priorities, multitask, and meet deadlines. Our producers are working on multiple projects simultaneously, and projects might touch different surfaces each time. Our humble expectations Solid Production Experience: 8+ years in creative production or integrated campaign management, ideally within a high-growth tech environment or a progressive digital agency. Understanding of Media Plans : You have experience with specs and asset production across Awareness, Consideration, and Conversion layers. Stakeholder Management: Ability to manage complex projects with multiple high-level stakeholders while maintaining high creative standards. Demonstrated success partnering with distributed teams across time zones and cultures Risk Management & Reporting : Ability to assess risks during production, find solutions, and share with management and stakeholders in a timely manner. Organizational skills : Methodical in following a predetermined system to complete tasks and meticulous in paying close attention to small details without losing sight of the big picture. Strong work ethic and accountability : A proactive attitude and rigor on everyday tasks, a positive mindset despite ongoing changes, and an excitement to learn. Resourceful during productions; deciding and acting on whether to bring external and/or internal resources and self-motivated to lead the project to completion. Someone who doesn’t shy away from a challenge and follows through on commitments made. Tech-Forward Mindset: You have a strong interest (and ideally experience) in AI-powered creative tools and generative workflows. What we offer Shape the Future: You won’t just be filling a seat; you’ll be building the blueprint for how Wolt produces creative content for years to come. Innovation at Scale: Work at the forefront of AI and automation in the creative industry, moving from manual tasks to agentic workflows. Impact: Take ownership of strategic business priorities and see your work scale globally. Wolt Culture: Join a team that values ownership, heart, and a "get things done" attitude in a hybrid, flexible work environment. Next steps Application Review: Our Production team will review your profile to see if your experience aligns with our strategy. TA Screen: A 30-minute introductory call to discuss your background and motivations. Hiring Manager Interview: A deep dive into your production philosophy with our Creative Production Lead. Loop: Competency & Operating Principles: a structured behavioural interview with the team. Working Session: a short case study and walk us through your thinking. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Задачи: — Разрабатывать и улучшать RAG-приложения: chunking, embeddings, retrieval и reranking. — Строить LLM-воркфлоу и агентов с использованием LangChain, LangGraph, LlamaIndex, CrewAI или аналогичных. — Разрабатывать переписывание запросов, классификацию намерений, маршрутизацию и структурированное извлечение. — Интегрировать LLM API/модели в производственные системы. — Работать с OpenAI, Gemini, Hugging Face и PyTorch. — Вносить вклад в SFT, LoRA, QLoRA, PEFT и оценку LLM. — Работать с OCR, PDF/DOCX, STT и памятью для диалогов. — Создавать API с Python / FastAPI и работать с Docker, Git, тестированием и CI/CD. — Мониторить и улучшать качество моделей, задержки и стоимость. — Брать ответственность за отдельные функции/компоненты под наставничеством старшего инженера. Требования: — 2–4 года опыта в NLP / ML / Information Retrieval / Applied AI. — Сильные навыки Python. — Практический опыт с LLM / RAG / AI-agent приложениями. — Понимание трансформеров, embeddings, prompting, retrieval, chunking и reranking. — Опыт с LangChain / LangGraph / LlamaIndex / CrewAI. — Опыт с Qdrant / Pinecone / Milvus / Weaviate / Elasticsearch. — Опыт с OpenAI / Gemini / Hugging Face и знание PyTorch. — Понимание оценки LLM и снижения галлюцинаций. — Навыки FastAPI, REST, Docker, Git. — Многоязычный NLP будет плюсом. — Профессиональный английский. Желательно: — Знания SFT / LoRA / QLoRA / PEFT. — Знания BM25 / RRF. — Опыт с RAGAS / DeepEval / LangSmith / Langfuse. — Опыт с OCR/STT. — Опыт с Graph RAG. — Опыт с vLLM/TGI/Triton. — Оптимизация под GPU. — Знание корейского языка. Условия: — Работа в Инчхоне, Южная Корея. — Полная занятость. — Формат работы: офис / гибрид. — Конкурентная зарплата, обсуждается индивидуально. — Возможна поддержка с визой и релокацией.

Location: Spain; Italy; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We’re looking for a highly motivated, self-starter Account Executive who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals - Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more Requirements: - 4-6 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms - Experience selling technical solutions to product, engineering, or innovation teams is a strong plus - Proven track record of meeting & exceeding sales targets in a fast-paced environment - Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Fluency in Spanish is essential, with additional fluency in Italian highly desirable Location This role is remote across the Spain but Madrid is preferred. #LI-remote   We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re looking for a Principal Brand Designer to define the brand design system that takes Ramp into new futures. You’ll turn our strategy into design, lead our most important brand projects, and help the team do its best work. This is a leadership individual contributor role. You can take any idea from zero to one. You understand the business fundamentals, the product value, the channels that perform best, and you know where brand design amplifies and improves the work. You understand each XFN’s accountability and outcomes, from product, marketing, GTM, growth and beyond. You can speak their language. WHAT YOU'LL DO - Set creative direction. Turn business goals and audience insights into clear ideas for the brand. - Lead company-defining projects. Take campaigns, launches, and other brand experiences from an open question to finished work. - Set the bar for quality and taste. You are the go-to expert for typography, imagery, layout, and brand design. You are the champion for this standard. - Build the brand system. Evolve our visual identity over time. We believe in coherency over consistency. We built our brand system to behave like jazz. - Connect brand and product. Work with product, marketing, and engineering so the company feels coherent wherever people experience it. - Raise the quality of the team’s work. You are a player-coach that can mentor others and develop a culture of collaboration, creativity, and trust. - Tell stories to drive alignment. Help partners understand the thinking, agree on a direction, and make practical choices about scope and timing. WHAT MAKES YOU STAND OUT - You’re already using AI tooling and agents to explore faster, iterate sooner, and develop ideas that you couldn’t before. - You have both agency and in-house experience. - You have side hobbies exploring design and creativity. We want to see side projects that show a desire for learning, a student-like mindset, and above all, enthusiasm for where the future is headed. - You’re humble, thoughtful, and self-aware. - Your portfolio reveals a story about how you’ve grown as a person, your interests, and curiosities. - You understand that execution is how good ideas win. WHAT YOU’LL BRING - A deep portfolio of brand identities, marketing campaigns, bringing brand into product experiences, and digital applications, with a clear explanation of your contribution. - Excellent design fundamentals and the ability to carry an idea through to finished work. - Experience leading complex projects independently and making good decisions when the brief is still taking shape. - The ability to negotiate, compromise, or understand trade-offs with executives and XFN partners. - The ability to connect creative choices to the audience, the product, and the business. - A record of helping other designers improve and working well with people across disciplines. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Are you a curiosity driven technologist who can quickly understand how an AI system works, identify where it could be misused or fail, and help a team find a practical path forward? Sony Interactive Entertainment is seeking a Senior AI Security Risk Analyst to provide hands-on security support for AI systems, agents, workflows, tools, and integrations across SIE. Role Summary: In this role, you will operate at the intersection of modern AI technology, security risk, architecture, and enablement. You will conduct AI security reviews using SIE’s established security risk assessment methodology, policies, standards, and control expectations, adapting their application to AI-enabled and agentic systems and identifying where AI-specific guidance or controls are needed. You will coordinate risk-focused design and architecture input and translate AI-specific weaknesses into decision-ready recommendations and engineering actions. You will serve as an approachable security partner, working cross-functionally with teams across SIE’s business units and functions to support a diverse range of AI use cases, systems, and technologies. You will work especially closely with Responsible AI & Governance and coordinate expertise across Information Security teams and IT & Engineering organizations. This is a highly collaborative, fast-moving role for someone who enjoys working directly with teams, navigating ambiguity, and using AI tools themselves. You will be the primary hands-on practitioner in an emerging AI Security capability, partnering with the AI Security strategy lead and specialist teams across SIE. What you’ll be doing: Lead hands-on security risk reviews of AI use cases and systems from early design through launch readiness. Assess end-to-end designs to identify material security risks, control gaps, data lineage and classification, and operational concerns. Translate findings into practical, risk-based recommendations and partner with stakeholders to track resolution. Serve as a trusted security partner by providing early consultation, education, and reusable guidance. Coordinate with Responsible AI & Governance, relevant security and technical teams to deliver consistent, well-informed reviews. Use security tooling and discovery insights to identify emerging risks, engage owners, and support appropriate remediation. Document reviews and findings within SIE GRC systems. Improve AI security requirements, review practices, reference patterns, and supporting tools as technologies and risks evolve. Track portfolio trends, communicate significant risks and recurring gaps, and escalate matters requiring additional expertise or risk authority. What We’re Looking For: 6+ years of experience building, integrating, assessing, or securing technical systems, including significant recent hands-on work with generative AI. Strong working knowledge of modern AI application stacks and the ability to interrogate designs, trace data and system interactions, and identify meaningful security weaknesses. Sound understanding of security fundamentals - including identity, permissions, data protection, integrations, and monitoring – and ability to apply these to AI-enabled and agentic systems as well as mapping back to existing security policies and frameworks. A practical builder mindset, with experience using AI tools, APIs, cloud services, code, or automation to explore systems and improve workflows. Proven ability to build trust and influence across engineering, product, creative, business, and security teams. Familiarity and ability to stay current with emerging AI technologies, evolving security risks, AI risk frameworks, and industry trends. Strong communication, empathy, and sound judgment, with the creativity to challenge assumptions, navigate ambiguity, and build trust while operating independently in a fast-moving environment. Bachelor's degree or equivalent Desirable: Experience with AI red teaming, adversarial testing, threat modeling, or security evaluations of LLM and agentic systems. Experience with cloud-based AI platforms, third-party AI services, or enterprise security tooling. Experience in gaming, interactive entertainment, creator technology, or similarly innovative product environments. Experience reviewing complex technical designs and translating identified weaknesses into practical, prioritized recommendations that support timely delivery. Relevant certifications are desirable and may include GIAC AI Platform Security (GAIPS), CISSP, CRISC, IAPP AI Governance Professional (AIGP), CCSK, CCSP, or equivalent AI, cloud, or security credentials. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $167,500 — $251,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them. GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering. What You'll Do Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives. Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go. Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org. Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it. Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it. Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it. Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group. Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines. Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity. Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome. Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate. Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each. Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading. Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late. Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently. Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors. Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member. What You'll Bring 10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role. Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale. Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions. Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience. Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems. Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority. Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $349,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. _______________________________________________________________________ WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. _______________________________________________________________________ RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. _______________________________________________________________________ QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$160,300– CA$229,000 base United States: $115,500 – $165,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States What the Role Is As the CS Enablement Program Manager, you’ll be the business owner of the systems that make both our human agents and AI agents effective, starting with the quality and integrity of the knowledge they rely on. As a highly autonomous, high-judgment IC, you’ll build and continuously improve the knowledge base, SOPs, training, and AI-powered workflows that underpin Customer Support across Babylist and Babylist Health. You’ll bring deep operational rigor and a strong understanding of how AI is changing customer support—using the technology in your own work while designing systems that make it more effective across the organization. This is a greenfield opportunity to build the CS Enablement function at a tech-first consumer company: identifying where knowledge, policies, and workflows break down, and partnering across CS, BizOps Tech, Product, and Analytics to build a support system that gets smarter and more reliable as we scale. Who You Are Deep expertise in Support Operations, Enablement, or Knowledge Management : you've owned documentation, workflows, and operational strategy in high-volume environments. Can build and manage a knowledge base from scratch (Zendesk, Gladly, Help Scout, Notion, Guru, or similar), organizing content and maintaining accuracy at scale so both humans and AI systems can use it effectively. Can design for a hybrid AI-agent and human-agent support organization : structuring content for AI consumption, writing effective prompts, evaluating output quality, and calling the line between what's automated and what stays human-owned. Can write clear, usable SOPs for complex, multi-step, or edge-case scenarios, and know when to automate them instead. Can build and deliver training that actually changes how people work : onboarding, process rollouts, tool adoption, AI workflow enablement. Strong analytical instincts : you can read support data (ticket trends, contact drivers, resolution times) and turn it into decisions about what to fix, automate, or rebuild. Comfortable being the first person to do this job. This space doesn't have an established playbook in customer support yet, you'll be creating it. Effective cross-functional partner who can work with BizOps, Product, Analytics, and engineering-adjacent teams to drive real change, not just executing within your own lane. Demonstrated track record of using AI to do your own work better . At Babylist every team uses AI daily. You're already using it daily to move faster and improve your output, and have real opinions about when it works and when it doesn't. How You Will Make An Impact Build the CS Enablement program from the ground up: create the systems that keep agents (human and AI) current on knowledge base, training, and copilot content as product changes accelerate. Move support operations from AI-assisted to AI-native: rebuild workflows, documentation, and training so AI is the default operating model. Build and maintain the knowledge base that serves as the source of truth for both AI systems and human agents, structured for AI consumption and kept accurate as products and policies evolve. Close existing content gaps and continuously identify how to reduce unnecessary escalations and drive meaningful improvement in chatbot coverage and resolution rate. Lead the implementation of an AI copilot and bring usage to 90%+ of agent interactions by making the copilot genuinely useful (better source material, better prompt design). Build agent confidence through scalable training that teaches people when to trust AI, when to override it, and how to give feedback that improves it. Create SOPs for complex scenarios so cases get handled consistently, audit and streamline fragmented workflows, and design new processes with AI built in from the start. Partner with the CS Analyst to identify top contact drivers and documentation gaps, then act on them. Establish feedback loops with frontline agents so the system keeps improving instead of just when someone notices a problem. Why This Role You'd be defining a role that doesn't have a template yet. "AI-native CS enablement" isn't an established discipline in customer support. You won't be applying someone else's playbook, you'll be writing it. The foundation is still forming, and that's the opportunity. Most of the knowledge base, SOPs, and AI workflows don't exist yet, so the systems you build become how the org operates for years. You'll have real influence on the roadmap, not just execution against it. You're setting the agenda with BizOps Tech, Product, and Analytics on what gets fixed, automated, and rebuilt next. Your success is directly visible in the numbers that matter to the business : chatbot deflection, copilot adoption, CSAT. This isn't a support role in the background, it's core to how CS scales. About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $140,000 to $170,000 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Задачи: — Разработка платёжной инфраструктуры: оркестрация и маршрутизация между провайдерами и MID. — Реализация карточного vault, токенизации и безопасной работы с картами. — Настройка рекуррентных списаний, ребиллинга, ретраев и защиты от двойных списаний. — Подключение эквайеров/PSP и доведение решений до продакшена. Требования: — 5+ лет коммерческой backend-разработки, сильный опыт на Go или Node.js/TypeScript. — Практический опыт payment orchestration и карточной токенизации. — Понимание PCI DSS и безопасной работы с карточными данными. — Опыт работы с несколькими PSP/эквайерами, recurring payments, обработки отказов и идемпотентности. — Опыт в стартапах и самостоятельное ведение задач от решения до запуска. — Ежедневное использование coding agents (Claude Code, Codex или аналогичные). — Очень продвинутый английский для общения с международной командой и фаундерами. Условия: — Full-time, без параллельных проектов (B2B). — Полностью удалённая работа. — Пересечение с рабочими часами Кипра. — Небольшая команда, прямое взаимодействие с CTO и влияние на архитектуру.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.   This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.   WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR - Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers - Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact - Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion - Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts - Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value - Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working - Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk   SKILLS YOU'LL NEED TO BRING: - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Additional languages   NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team At Deliveroo we’re striving to build London’s best and most admired Security Engineering organisation as part of our global team based across North America and Europe. Our London based Security Engineering team is looking for a Senior GRC Engineer. You will be a part of our inclusive, collaborative global team responsible. This is a London based position reporting directly to the Security Compliance Manager based in London. About the Role We're hiring a Senior GRC Engineer to help take DoorDash's compliance program from something people run to something the platform runs on its own. You'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself. You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on. This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen. You’re excited about this opportunity because you will… Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them. Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them. Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it. Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need. Partner with the Security Compliance Manager to shape and mature the global compliance program. Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them. Support development and refinement of security policies, standards, and guidance. Mentor other members of the compliance team and help set the technical bar the rest of the function grows into. Ensure policies are actionable, testable, and aligned to real-world controls. We’re excited about you because you have… 6+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments. Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role. The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA. Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them. Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders. Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective. Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure. Ability to influence and drive accountability across technical and non-technical stakeholders. Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance. Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working. Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com . Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (or experience in a similarly modern and highly technical industry). - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Team leadership: Manage and mentor a team of Sales Engineers, providing support to help onboard and develop team members. This role reports to our Head of Sales Engineering. - Set clear performance expectations: Establish and communicate key performance indicators (KPIs) and objectives for the team. Monitor individual and team performance to ensure everyone is working towards meeting or exceeding goals. - GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. - Identify & strengthen partnerships: Identify opportunities and strengthen partnership between Sales Engineering and Sales teams to ensure alignment in objectives, seamless customer engagement, and efficient handoffs. Promote a culture of teamwork and shared goals, creating joint strategies to enhance both technical and commercial outcomes. - Lead across APJ: Build and lead the Sales Engineering team across Southeast Asia, Australia & New Zealand, Korea, and Japan. Adapt our technical sales motion to each market's customers, languages, and buying processes, and partner with regional Sales leaders to grow Sierra's presence across the region.   WHAT YOU'LL BRING - 6+ years experience in managing a team of Sales Engineers or Solutions Engineers. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - A track record of deploying and leading Sales Engineering or Solutions Engineering teams across APJ markets, including Southeast Asia, ANZ, Korea, and Japan. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.