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Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Kuala Lumpur; Baku; Serbia Workplace: remote ABOUT YOU   We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.   The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.   If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity Qualifications: 5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.) Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders Excellent communication skills with the ability to translate technical concepts into business-focused recommendations Fluent in English (written and verbal) Nice To Have: GCP and/or AWS cloud certifications (on Professional level, preferable) Understanding of FinOps Framework practices or FinOps Certified Practitioner certification Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation Background in data analytics, cloud architecture, or financial modeling The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: Spain; Romania; Greece; France; Germany; Ireland; United Kingdom Workplace: remote About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  ROLE OVERVIEW   We are looking for a Kazakh Localization QA Tester / Proofreader to join a long-term.   As a Linguistic Tester, you’ll help bring high-quality Kazakh content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.   You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Kazakh. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.   This role is ideal for someone with native-level Kazakh fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a stable, long-term role (no end date) where you can apply both your language expertise and technical skills, this is a great opportunity.   MAIN DUTIES   - Write and report relevant bugs and errors using best practices through the internal database system. - Ability to understand and prioritize tasks and issues quickly and efficiently. - Native language skills and cultural awareness of Kazakh and Kazakhstan. - Good oral and written communication. - Highly organized with attention to detail and a commitment to quality. - QA various products by accurately following testing instructions and test cases. - Discover and report defects (bugs) using client-specific bug-tracking tools. - Evaluate translations in the context of software, mobile apps, and documentation. - Be a subject matter expert for linguistic issues in Kazakh (from Kazakhstan ); be able to research and resolve linguistic questions. - Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries. - Troubleshoot basic problems; be able to communicate effectively and escalate testing issues. - Complete assigned tasks in a quality and timely manner.     IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization   Job Reference: #LI-JC1

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are currently seeking a dynamic Finance Manager to be based in Mumbai, India. In this role, you will play a key part in managing financial operations, driving performance insights, and supporting business strategy across the organization. Responsibilities : Prepare monthly, quarterly and annual financial reports. Oversee the company’s financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and daily financial entries and reconciliations. Analyze financial data and create financial models for decision support. Review, monitor, and manage budgets. Collaborate with internal, external, and regulatory bodies to maintain compliance. Prepare all required tax reporting and compliance forms and ensure timely compliances. Handles all the types of audits. Monitor and confirm financial condition by conducting audits and providing information to external auditors. Develop strategies to minimize financial risk. Establish and enforce financial compliance policies and procedures. Continuously refine compliance frameworks to enhance efficiency and accuracy. Comply with all financial regulations and standards. What you will need : 6+ years of proven work experience as a Financial Manager or similar role for APAC Region Strong experience with APAC Compliances Strong knowledge of accounting, data analysis and forecasting methods Ability to strategize and solve problems Proficient in the use of MS Office and financial management software (e.g., SAP) Strong ethics, with an ability to manage confidential data Professional certification such as CFA/CPA or similar will be considered a plus #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Home based - EMEA Be the voice of Canonical across channels Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are looking for an outstanding colleague to join our communications team as a senior social media specialist.  Our brand is part of a global open source ecosystem. We encourage adoption through community engagement. We build credibility and trust through advocacy and thought leadership. The ideal person for this role is driven to develop and implement social media strategies focused on long-term brand equity and differentiation.  You will have the opportunity to advance your career with a brand that touches every aspect of the modern technology stack. Our communication strategy provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of open source. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience translating strategy into impact, and collaborating with multiple stakeholders. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation and AI to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail. This is a senior role reporting to the director of communications. Location: This role will be based remotely in the EMEA region. What your day will look like Develop and own the communications strategy across multiple channels, with a focus on excellent planning, messaging quality and timely delivery Deliver regular analysis and reporting on various communications channels, content performance and campaigns results Support the growth and nurturing of Canonical’s enterprise audience, while increasing product adoption Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action Be audience centric and use modern tools to understand market sentiment Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content. Package all of Canonical’s product offerings and educational material creatively, while overseeing distribution strategy and alignment across channels What we are looking for in you Understanding of best practices for communications in tech Deep experience with all major social media platforms with strong creative judgement Hands-on knowledge of social media management and analytics tools Interest in mentorship and team development An analytical eye and the ability to develop measuring frameworks to inform senior decision making Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment with campaign objectives, paid media strategies and PR/AR initiatives Excellent verbal and written communication skills, strong content marketer Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality Process owner for organic social media, establishing standards and leading planning and distribution across channels Interest in video and production, with some projects or strong thoughts on the use of video in social media Willingness to travel up to 4 times a year for internal or external events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ ✈️Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a back-end leaning Senior Developer to join our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 5+ years of professional software development experience in a production SaaS environment. - Strong experience building backend services in a modern language (e.g. Go, Node.js, Ruby, or Python). - Deep experience with React and/or TypeScript in customer-facing web applications. - Strong understanding of instrumentation, analytics, and defining meaningful success metrics. - Ability to operate autonomously, drive initiatives forward, and influence technical direction. - Strong collaboration skills and a growth mindset. Bonus points for: - Demonstrated experience leading or significantly contributing to experimentation-driven product development. - Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). - Experience working in security- or compliance-sensitive domains. What you can expect: - Shape and evolve our experimentation platform (feature flags, instrumentation, data quality, reporting loops). - Lead the design and implementation of experiments that drive activation, engagement, and expansion. - Partner closely with product, design, and data to refine hypotheses, define measurable outcomes, and interpret results. - Balance rapid iteration with long-term architectural health and security. - Raise the bar for code quality, observability, and performance across the team. - Mentor engineers through code reviews, technical design discussions, and pairing. - Identify technical opportunities to unlock new growth mechanisms. - See your work directly influence measurable customer and business outcomes. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Content & Marketplace Operations Manager to own how content, campaigns, and partner experiences are surfaced across x.la, Xsolla Mall, and key homepage surfaces. This role is responsible for turning cross-functional priorities from Marketing, Business Development, Product, SEO, and Paid Media into a clear, prioritized content roadmap that drives awareness, engagement, and adoption across the ecosystem. You will operate as a strong individual contributor with real ownership — consulting stakeholders, owning prioritization, and ensuring alignment with the VP of Marketing and VP of Xsolla Partner Network. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Marketplace & Homepage Ownership Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces, as directed by Marketing, BD, and Product stakeholders. Maintain the operational content programming roadmap, translating strategic priorities from Marketing, BD, and Product into actionable live-ops timelines. Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution. Ensure alignment with leadership on priorities and trade-offs. Content Operations & Live Ops Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules. Maintain content freshness, cadence, and quality across all marketplace surfaces. Coordinate campaign launches and updates, including scheduling, QA, and go-live execution. Work with stakeholders on a content calendar, planning out updates over time. Work closely with Ops and Product teams to execute within existing CMS and tooling constraints. Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery. Cross-Functional Coordination & Prioritization Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders. Consult stakeholders to understand operational objectives, then own prioritization and sequencing of live-ops content. Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment. Performance & Optimization Provide operational tracking for live content, reporting on immediate performance indicators such as: CTR and engagement Platform health (freshness, utilization) Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions. Implement content and placement optimizations based on performance insights and marketing strategy. Support experimentation efforts (e.g. placement testing, A/B tests where feasible). Scaling & Enablement Support x.la’s evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages. Help define templates, repeatable processes, and operating standards to support scale. Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary. Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities. Build up a Content Calendar process to lay out a roadmap for content development Qualifications & Skills 2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles. Experience managing homepage or platform content, content calendars, or live digital surfaces. Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations — not just familiarity, but practical integration into day-to-day work. Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed, consistency, and scale. Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows. Strong organizational skills with the ability to balance multiple stakeholders and priorities. Comfortable working in evolving systems and building processes where tools are still maturing. Analytical mindset with experience using data to guide decisions. Familiarity with CMS platforms, project tracking tools, and dashboards. Nice to Have (AI Automation Skills) Experience building agentic workflows using tools such as Claude, n8n, or similar platforms. Familiarity with connecting AI tools to operational systems (CMS, project management, communication platforms) for end-to-end automation. Track record of reducing manual operational overhead through AI-assisted processes. BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Serbia Workplace: remote ABOUT YOU We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond. This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. RESPONSIBILITIES Credit Card Payment Processing Implement and maintain scalable, fault-tolerant services handling real-time authorization, batch clearing, and settlement workflows. Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services. Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections. Ensure transaction idempotency and correct state management across the full card payment lifecycle. Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows. Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements. Alternative Payment Methods (APMs) Build and maintain integrations with a broad range of APMs, including digital wallets (PayPal, Apple Pay, Google Pay), bank transfers (ACH, SEPA, instant bank pay), buy now pay later (BNPL) providers, prepaid and voucher methods, and regional local payment methods across key markets. Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers. Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances. Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand. Reconciliation & Financial Integrity Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails. Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions. Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale. Ensure all financial systems are audit-ready and compliant with internal financial controls. Reporting, Monitoring & Alerting Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics. Implement threshold-based alerting for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods. Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility. Participate in on-call rotations and incident response for payment-critical systems. Compliance & Security Build systems compliant with PCI DSS , card network operating regulations, data encryption and tokenization standards, and regional mandates. Contribute to secure handling of sensitive payment data across card and APM flows. Support audit processes and financial compliance reviews as required. Fraud & Dispute Management Integrate with fraud detection and risk scoring systems across card and APM payment flows. Implement chargeback and dispute workflow components, including evidence submission and representment support. Build safeguards and monitoring for fraud pattern detection across payment methods. Engineering Excellence Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness. Participate actively in code reviews, technical design discussions, and architecture decisions. Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity. Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture. QUALIFICATIONS & SKILLS 5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks at least 2+ years working on payment processing systems in production Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks. Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods). Solid understanding of the four-party (Visa/Mastercard) and three-party (Amex/Discover) models , including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA. Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability. Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context. Familiarity with PCI DSS and payment data security fundamentals. Strong debugging and incident response skills in complex, high-volume financial systems. NICE TO HAVE Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform. Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations. Experience at high transaction volumes (10M+ monthly transactions). Exposure to authorization rate optimization and intelligent payment routing. Familiarity with the gaming, digital goods, or e-commerce payments landscape. Experience with audit processes and financial compliance reviews. WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift. Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage. Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk. Contributed to engineering practices that raise the quality bar for the broader payments team. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We invite an experienced Technical Lead to join our ALM Domain for collaborating within Scrum teams. ALM Domain teams build platform-level tools and capabilities that support the full Application Lifecycle of Creatio applications. This includes development and packaging frameworks, versioning, configuration management, delivery pipelines, testing, monitoring and alerting, building and integrating CI/CD tools, and lifecycle automation for internal teams and external customers/partners. The focus is on making application development and delivery and maintenance on Creatio predictable, repeatable, and safe across environments. Team composition: 3 Developers, 1 QA, 1 Technical Lead, 1 Agile Coach, 1 Product Owner Responsibilities:   Lead the design and development of architectural solutions and prototypes alongside the system architect and development team. Build, test, and debug high-quality back-end and front-end code. Support seamless product operation by addressing customer cases and ensuring system reliability. Continuously monitor and optimize development processes to enhance team productivity and quality. Drive adoption of innovative tools, standards, and best practices in software development. Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals. Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth. Requirements:  Minimum 6 years of software development experience with full-stack expertise in .NET and Angular. At least 1 year in a technical lead or team lead role, guiding teams successfully. Strong mastery of object-oriented programming and solid application of KISS, SOLID, and DRY principles. Proficient in C# and modern .NET runtime environments (.NET 6+), including ASP.NET MVC, Core, and Web API development. Hands-on experience with microservices, containerization, Kubernetes, and Helm for orchestration. Deep knowledge of Angular 15+ with ability to build new components and optimize existing ones in a monorepo using RXJS and pipeline operators. Skilled in JavaScript, TypeScript, DOM manipulation, CSS/SASS, and UI styling per design specifications. Experience using Git and SVN with workflows involving branching, merging, and rebasing. Strong unit testing background including NUnit, mocking frameworks, and API testing with Postman. English proficiency at Upper-Intermediate level or above, both spoken and written. What to expect from us:  Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.   JOB DESCRIPTION AND QUALIFICATION    Overall ship's command and responsibility to ensure safety of crew, cargo and environmental protection. Ensure compliance with all regulatory and company requirements Plan and execute voyages efficiently Supervise cargo operations (loading, stowage, securing, discharge) Lead crew, enforce safety procedures, and conduct drills Handle emergencies and maintain all documentation & reporting  Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION AND QUALIFICATIONS Overall command of the vessel, ensuring safe navigation and operations. Ensure compliance with all regulatory and company requirements. Plan and execute voyages efficiently. Supervise cargo operations (loading, stowage, securing, discharge). Lead crew, enforce safety procedures, and conduct drills. Handle emergencies and maintain all documentation & reporting.   Holder of a valid COC (STWC Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with a multi-cultural working environment. Good communication and leadership skills. Fluent in the written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 9 months in rank on the same type/size of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and conditions as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Poland; Armenia; Estonia; Latvia; Serbia; Moldova; Kazakhstan; Kyrgyzstan; Portugal; Spain; Georgia; Greece; Belarus; Thailand Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a User Acquisition Manager to join our Media Buying team of 8 professionals (UA Managers and a Team Lead).   We cover all traffic sources, manage large budgets, and have a professional marketing team that drives key business decisions independently.   This is a full-time role (5/2) in the EET/EEST time zone, with team syncs every Monday and Friday at 11:00.   Join us and help drive our success! Tasks: Working with TikTok, Snapchat, Facebook. Creating, analyzing, and optimizing UA campaigns. Utilizing internal and external reporting and analytics tools. Managing creatives, tracking, and analyzing direct and indirect competitors' creatives. Collaborating with creatives and motion designers to develop and refine ad content. Coordinating with analytics teams, product managers, and designers to align strategies. Tracking KPIs and ensuring campaigns meet performance and ROI goals. Requirements: Minimum 2 years of experience as a User Acquisition Manager. Hands-on experience with TikTok, Snapchat, Facebook. Knowledge of traffic acquisition, social networks and optimization strategies. Proficiency with tools like AppsFlyer, Google Analytics, and Excel for campaign tracking and management. Strong analytical skills with a background in campaign performance analysis and optimization. Native-level Russian and professional proficiency in English (B1+). Nice to have Experience in fintech. Experience with ASO. We offer Full-time remote work model (Service Provider contract). Competitive remuneration. Performance-based bonuses. Flexible working hours. A professional, stable and young marketing team, with a fully in-house video production, design, and creative team. Autonomy in launching marketing campaigns. A friendly, enjoyable, and positive work environment. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: London, United Kingdom About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt’s AdTech & Promotions team is building the systems that power how restaurants and brands grow on our platform. From campaign creation to optimization and forecasting, we develop tools that help advertisers make smarter decisions and drive measurable results. As we expand our offering, we are investing in new capabilities that combine real-time data, scalable systems, and intuitive user experiences to unlock the next phase of growth. We’re looking for a Staff Engineer to join the Wolt AdTech & Promotions organization, who can drive technical direction across this space and help us build reliable, scalable systems that directly impact revenue and advertiser success. What you’ll be doing Drive the technical vision and architecture for Wolt’s AdTech and Promotions platforms, ensuring they are scalable, reliable, and high-performing. Provide technical leadership across multiple teams and projects, bringing architectural consistency to complex, large-scale systems. Work across the end-to-end domain , contributing to backend services, data pipelines, and advertiser-facing tools. Design and evolve systems that support campaign execution, targeting, ranking, allocation, and reporting in real-time or near real-time environments. Partner with engineering, product, and data stakeholders to align priorities, improve campaign performance, and manage trade-offs in a revenue-driven environment. Lead large cross-team projects, guiding them from concept to rollout across multiple regions and time zones. Ensure strong operational excellence, including observability, reliability, and incident readiness for revenue-critical systems. Promote best engineering practices, mentor engineers across teams, and support their growth in scalability and system design. Act as a bridge between technical and non-technical colleagues, ensuring clarity and alignment across functions. Contribute to the technical roadmaps of AdTech and Promotions platforms by collaborating with other senior engineers. This position is based in London Our humble expectations Technical Expertise Proven track record designing and scaling large distributed systems in production environments . Strong understanding of system architecture, scalability, reliability, and performance optimization. Experience working with data-intensive and real-time or near real-time systems . Familiarity with AdTech concepts such as targeting, ranking, attribution, or experimentation is a strong plus. Ability to adapt quickly to new technologies and languages; while many of our services are written in Kotlin and Go, we are looking for someone language-agnostic. Ability to dive quickly into new domains and navigate complex system interactions. Familiarity with modern cloud-native tools and data systems (e.g., Kubernetes, Kafka, MongoDB). Communication & Influence Strong communicator with the ability to influence, align, and build consensus across diverse teams and stakeholders. Comfortable working in a global environment across US and international teams . Skilled at translating complex technical decisions into clear direction for technical and non-technical audiences. Experience mentoring and coaching engineers, helping raise the technical bar across teams. Strong sense of ownership combined with a collaborative mindset , able to work effectively across team boundaries to deliver shared outcomes. Proactive in identifying opportunities and gaps across teams , and driving alignment to solve problems holistically rather than locally. What we offer At Wolt, this role provides a rare opportunity to work on challenging AdTech problems at scale , where technical decisions directly impact revenue and user experience. Our compensation follows a total compensation model , combining a competitive base salary with DoorDash RSUs. You will play a key role in building and evolving the next generation of advertisement tools and platforms , shaping how advertisers create, manage, and optimize campaigns across Wolt. This is not just about maintaining systems, but about defining and scaling new capabilities in a fast-growing domain . As a Staff Engineer, you will have end-to-end ownership and high autonomy , with the ability to influence architecture, product direction, and engineering practices across teams. Your work will have clear, measurable business impact , directly contributing to revenue growth and advertiser success. You’ll be part of a global company operating at scale , collaborating with teams across Europe and the US, and solving problems that span multiple markets, use cases, and customer segments. This role also offers strong opportunities for career growth and scope expansion , whether through deep technical leadership, cross-domain influence, or progression toward more senior individual contributor roles. Alongside the technical challenge, you’ll work with talented engineers and leaders in a diverse and international environment , shaping both our systems and engineering culture while mentoring and learning from others. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: London Workplace: hybrid Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: We are looking for a Solutions Consultant to support the development of the European region by providing technical expertise and experience to the team, customers, and partners. In this role you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.The role is based in London, United Kingdom.Responsibilities:Customer Oriented:Conduct key customer meetings with Sales Executives, offering technical expertise and support on product roadmap.Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.Assist in the production of RFPs and other proposals to clients.Design and deliver high-quality technical Proof of Concepts for prospective customers.Represent products to customers and at field events such as conferences, summits, seminars, etc.Partner Oriented:Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.Assist partners in defining sales strategies based on product specifics and capabilities.Company and Team-Oriented:Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.Participate in defining deal-win strategies and region development strategies.Present technical and business aspects of proposed solutions to a C-Level audience.Requirements:Bachelor's degree in a related field.Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.Technical depth to respond to all functional and technical elements of RFIs/RFPs.Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.Proven success in conveying customer requirements to Product Management teams.Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.Willingness to travel as needed to meet with clients and attend industry events.Fluent English.Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).Will be a plus:Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Who We’re Looking For We are looking for a Solutions Consultant to support the development of the European region by providing technical expertise and experience to the team, customers, and partners. In this role, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities Customer Oriented: Conduct key customer meetings with Sales Executives, offering technical expertise and support on the product roadmap. Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials. Deliver product demonstrations to key accounts, tailored to match customer expectations and needs. Assist in the production of RFPs and other proposals to clients. Design and deliver high-quality technical Proof of Concepts for prospective customers. Represent products to customers and at field events such as conferences, summits, seminars, etc. Partner Oriented: Communicate the company vision to key prospect partners, aiding in their understanding of our product roadmap. Assist partners in defining sales strategies based on product specifics and capabilities. Company and Team-Oriented: Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement. Participate in defining deal-win strategies and region development strategies. Present technical and business aspects of proposed solutions to a C-Level audience. Requirements Bachelor's degree in a related field. Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos. Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms. Technical depth to respond to all functional and technical elements of RFIs/RFPs. Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions. In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment. Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly. Proven success in conveying customer requirements to Product Management teams. Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results. Willingness to travel as needed to meet with clients and attend industry events. Fluent English. Recent hands-on experience with programming within modern web or enterprise development systems. Familiarity with production environments (application servers, web servers, databases). Will be a plus Recent hands-on experience with programming within a modern web or enterprise development systems. Familiarity with production environments (application servers, web servers, databases). What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Brazil Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for an Area/Local Safety Officer Consultant for 12 months Contract with possibility of extension to join one of our clients. The Area Safety Officer is responsible for ensuring that the local operating company (LOC) Safety activities related to all products are managed in compliance with local regulations and company policies/procedures at a local, regional, and global levels and in accordance with any product vigilance agreements with third party business partners . ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: Safety and PV System Management Perform the quality check of the PV cases and ensure that the English translation has been properly performed. Keep up to date a local tracker of the individual safety reports. Be the subject matter expert at local level on the case management activities. Closely follow the respect of the regulatory timelines of the submission of the safety reports to the local health authorities and communicate any potential delay to the appropriate teams. Establish and maintain local indicators on the compliance of the safety reports submission. Oversee the training of the local employees and the business partners. Maintain KPI and present them during regular team meetings. Perform regulatory monitoring for impact on vigilance activities and responsibilities. Perform reconciliation with other departments (distributors, third parties, vendors, and internal stakeholders). Maintain oversight of proper identification of local literature articles for AE reporting as required. Perform reporting/ submissions of safety reports/ updates/information (e.g., SAE, SUE, SUSARs, PSUR, RMP) to local health authorities and other Client departments as applicable. Supporting Area Safety Lead in notifying local health authorities of any safety issues including SSI/ESI and Signals. Maintain up-to-date knowledge of local requirements for pharmacovigilance, cosmetic and device vigilances including reporting requirements (for all applicable product classes in the territory) and collaborating with the global team to implement process changes required for identification of new requirements. Record self-identified non-conformances and collaborating with the global team to investigate non-conformances while developing and implementing effective CAPAs. Perform other agreed tasks assigned by manager Perform document management and archiving as required Procedural Document Ensure current knowledge of all relevant company procedures and training. Develop, update, and implement local procedures to ensure compliance with Clients global procedures and national requirements. Audit & Inspection readiness Support in local health authority inspections and audits conducted locally, including responding to queries during the conduct and collaborating with the global team to develop and implement CAPA (Corrective and Preventative Action) plans as applicable PV contract management Provide PV clauses to be included within local agreements and contribute to the PSMF with contracts-related information Business Continuity Ensure implementation of local business continuity plans (e.g., inspection readiness, AE reporting coverage) Education and Experience: Education: health care science professional or equivalent training Significant training in data management with strong IT skills. 2-4 years of relevant experience (e.g. case data management, reconciliation manager, vigilance IT project manager…). Fluent in English. French as a mother tongue. Excellent communication skills and ability to work with cross-functional teams. Rigor is a key skill for this mission. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are  the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. Key words: Area Safety Officer, Local Safety Officer, PV, QC, CAPA,QPPV #LI-PB1

Location: Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies. You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results. We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus. Location: This opportunity is available in the APAC region and is remote. The role entails: Strategic planning and analysis: preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success. Customer interactions and support to your team: resolve escalated customer issues requiring expertise or intervention ensuring timely resolution. Team management: passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth. Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board. Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do. What we are looking for in you Excellent academic results at school and university Bachelor’s or equivalent degree in Business, Communication or STEM subject Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries Track record of bringing exceptional Customer Success experience results Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem-solving and cross-team collaboration Experience growing and developing a CSM team Hands-on approach to using data to drive team activities and continuous improvement Willingness to travel up to 4 times a year for internal events Nice-to-have skills Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote