Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced finance professional, with a real passion for delivering exceptional service in a collaborative team? Does an Assistant Country Controller role in a global tech organisation sound like your ideal next opportunity? If so, then please read on! This will be a Fixed Term Contract for 1 year, covering maternity leave
Role Background
As we continue to scale, we’re now looking for an Assistant Country Controller to help us focus on our local accounting & audit efforts in Albania and Kosovo. You will sit with the local operations teams in your country but you will also work directly with the centralized Finance team located in HQ in Helsinki. The Assistant Country Controller is responsible for local compliance and reporting for selected entities, but the role will also include taking initiative to up the local scalable accounting processes, while assisting the local teams with accounting related enquiries, such as payment follow-ups, explanations of reports provided to restaurant partners, debt reconciliations, communication with the vendors, etc. What makes the Finance team so special is our ‘service first’ approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently.
What you'll be doing
Support country controller with all aspects of Wolt Albania and Kosovo Accounting; accurate and timely monthly reporting, annual financial statements and other statutory reporting required in these countries
Responsible for maintaining fully reconciled financial position in countries listed
Lead the delivery of local and global finance initiatives, financial process implementation and ensuring the compliance on global policies
Maintain and strengthen the key internal and external relationships including local auditors, authorities and other teams both locally and internationally
Close cooperation with other local teams in order to ensure local financial matters are supported
Close cooperation with the R2R (record to report) team – working closely with the GL accountants, AP, AR specialist on daily tasks.
Supporting the Country Controller in any other ad hoc tasks if needed.
Our humble expectations
Experience with local statutory accounting and tax compliance.
Solid background in relevant bookkeeping or accounting roles, preferably from a multinational company.
Degree in accounting or CPA / ACCA, or equivalent experience.
Experience with IFRS
Demonstrable experience of autonomous problem-solving in a fast-paced environment.
Comfortable in undertaking both hands-on daily tasks as well as impacting bigger picture projects and roadmaps.
Excellent MS Excel skills.
Prior experience in NetSuite is an advantage.
Fluent in Albanian and English, both spoken and written.
Based in Tirana
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! This role will be a fixed term contract for 1 year.You will fit into a truly diverse team across 28 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
The Encodings Infra team maintains the libraries that engineers and researchers across Anthropic use to encode text and multimodal data into a form that Claude can consume. It also determines Claude’s prompt shape: how a user’s turn is represented to the model, how Claude calls tools and receives tool results, and so on.
As a Software Engineer on this team, you'll own the design and maintenance of these libraries—keeping their APIs intuitive, their performance sharp, and their abstractions solid enough that most of the org never has to think about encodings or prompt structures at all. You’ll have the satisfaction of knowing that your work enabled Claude to learn new ways of understanding the world.
This role is unusually broad: your work will touch systems across the codebase, from pretraining to finetuning to the API, and you'll collaborate closely with both researchers and engineers to make sure new encoding ideas can move quickly from experiment to production.
Responsibilities:
Maintain and improve the encoding libraries used by engineers and researchers across Anthropic
Run experiments to determine the optimal way to feed structured data into Claude without confusing it
Design data structures and abstractions that shield most of the organization from the details of how encoded data works while enabling “power users”
Adapt the encoding libraries to support new research directions as they emerge, and make sure that we can ship these research ideas to production
Optimize encoding performance across the systems that depend on these libraries
You may be a good fit if you:
Have 5+ years of software engineering experience, with meaningful time spent maintaining libraries, SDKs, or developer-facing APIs
Have familiarity with ML terminology and LLM architecture — you don't need to be an ML expert, but enough understanding to work effectively alongside researchers and understand the results of experiments
Have experience carrying out complex refactors in large codebases
Have strong communication skills and enjoy working closely with researchers and engineers to understand what they need
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Care about the societal impacts of your work
Strong candidates may also have experience with:
Tokenizers or other text/data encoding systems
Maintaining a widely-used library over a long period of time
Performance optimization
Python and/or Rust
Reinforcement learning or model training infrastructure
Representative projects:
Working with a research team to ship a new multimodal data type (audio, video, etc) to production
Redesigning a core abstraction so that we can change how data is encoded into Claude without breaking downstream teams
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Arlington, VA
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound care to patients in Arlington, Virginia on a part-time basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in Arlington, VA.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the state of Virginia.
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Compensation:
$110,000- $140,000+ (depending on experience and other incentives) (Full Time)
Part Time providers are paid per visit
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
About the role ✍️
We're hiring a Machine Learning Tech Lead to take on technical leadership and ownership of the Payments Intelligence team, managing a team of circa 4 MLEs. This team is responsible for optimising Cleo's payments systems - covering both credit collections and subscription retention - a workstream with a direct impact on the company's financial performance. You'll work closely with your cross-functional squad to understand business issues, then use your ML engineering skills to deploy best-in-class models that move the bottom line.
- Lead and manage a team of 4 MLEs
- Deploy machine learning models into production - classifiers, payments recommendation systems, and any other model that can have impact, typically working with tabular data rather than language models
- Collaborate with product managers, backend engineers, and analysts, playing an active role in planning and sequencing work for the squad
- Work closely with engineers to make sure the right data is collected to build future machine learning models
What we're looking for 🕵
- At least 5 years of experience in data science, ML engineering, or related roles
- At least 1 year of management experience, ideally of a small team
- Ability to write production-quality Python code
- Experience deploying machine learning models into production
- Track record in payments, pricing, risk decisioning, or other business process optimisation problems
- Comfortable with complexity, and developing a holistic understanding of a system in order to propose and build solutions
- A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
- Nice to have: experience with credit collections
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for a Senior Treasury Manager to build and run Finom's treasury function.
Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator.
That is the job. You will take part in building it, and you will run it while it is being built.
This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them.
What you'll own
Liquidity and funding
Daily liquidity positioning and float management across entities and accounts
Intraday funding of payment channels; nostro and correspondent account management
Collateral and minimum-balance obligations across card schemes, T2, and credit providers
Contingency funding — the playbook for the day we need €20m by tomorrow morning
A daily treasury balance sheet — net liquidity and net capital available — that reconciles
Safeguarding and portfolio
Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers
Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline
Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules
Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation
NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast
Governance and controls
Ownership of the investment policy, limit framework, and eligible-instrument register
Treasury governance: decision pack, agenda, decision log, and delegated-authority register
Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges
Covenant tracking across credit facilities
Regulator, external audit, and second-line engagement on treasury and safeguarding matters
Systems and data
Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours
Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't
Replacing manual spreadsheet processes with something that survives your holiday
Commercial
Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review
Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak
What good looks like in the first 12 months
Investment policy and limit framework live, with treasury governance running on a documented decision log
Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks
Investment accounting platform implemented; monthly close on the portfolio no longer manual
An NII number that is reconciled, attributed, and forecastable
A contingency liquidity playbook that has been tested rather than written
Who you are
5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager
Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it
Experience building or materially rebuilding a treasury function, not only operating inside an established one
Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level
Track record of automating manual treasury processes and implementing treasury or investment accounting systems
Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report
Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge)
Sound judgement under time pressure in a lean environment with real accountability and limited cover
Strong Excel skills
Fluent English
Nice to have
Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting
SQL or Python
Experience in a firm transitioning toward a banking licence
Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: London, United Kingdom
Workplace: hybrid
We are looking for a driven, entrepreneurial Partnerships Sales Manager to join our expanding global Partnerships team, supporting Sokin on our next stage of International growth. Having recently raised additional funding we are looking for motivated, high achievers who are able to think on their feet to help Sokin achieve our stretching goals. In return you’ll get to work in an exciting, fast paced fintech environment with the opportunity for rapid career progression.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Partnership Development
a. Identify and evaluate new partnership opportunities that align with Sokin's strategic goals.
b. Negotiate and finalise partnership agreements that foster long-term value creation.
c. Collaborate with cross-functional teams to ensure successful integration and execution of partnerships.
2. Relationship Management
a. Maintain and nurture existing partnerships, ensuring mutual benefits and strategic objectives are met.
b. Develop strategies to enhance partner engagement and satisfaction and drive partner activation (client referral)
c. Act as a primary point of contact for partners, addressing any challenges and identifying areas for improvement.
3. Sector focus
Existing experience and established network in core sectors including, but not limited to fintech, B2B credit, payroll, ecommerce growth agencies and/or systems integrators
Requirements
About the role;
Minimum 5+ years of progressive experience in business development within the remittance, ecommerce or financial services industry, with a proven track record of achieving business objectives.
Demonstrated success in establishing and managing strategic partnerships.
Strong understanding of remittance and ecommerce market dynamics, regulatory compliance, and industry trends.
Exceptional negotiation, communication, and stakeholder management skills.
Ability to think strategically, analyse market trends, and make data-driven decisions.
Previous experience working in a FinTech/Start-Up environment Payments/Remittance/Ecommerce market in a business development, sales or partnerships role, preferably in the remittance/ecommerce industry is preferred but not essential.
Strong passion for the remittance and ecommerce industry and a keen interest in emerging technologies and digital innovations.
Proven ability to identify and generate new business opportunities, resulting in increased revenue and growth. Demonstrated success in developing and managing strategic partnerships.
About you;
Exceptional organizational skills and the ability to manage multiple targets and deadlines simultaneously.
Excellent communication and interpersonal skills, with the ability to build rapport and influence key stakeholders, both written and verbal/over the phone/via email.
Self-motivated, proactive, and results-driven mindset with a strong spirit.
Ability to work collaboratively within a team environment, as well as independently.
Proficiency in Microsoft Office suite and CRM software.
Bachelor's degree in Business, Marketing, or a related field.
Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.
Currently, we are looking for a Sales Operations Manager for RNK Health.
Type: Full-time
Location: Remote
About RNK Health
RNK Health is a fast-growing telehealth brand. We help people get treatments like NAD+, sermorelin, tirzepatide, semaglutide, and B12 — prescribed by licensed providers and shipped to their door. We run our own ads, our own funnels, and our own sales and support team.
What this job is
You own the machine the sales team runs on — the systems, the data, and the deliverability. If a call gets flagged as spam, a text doesn't land, a lead routes to the wrong rep, or the dashboard lies, that's you. You make sure the team's tools work, their numbers are trustworthy, and their messages actually reach people.
This is a hands-on, technical operations job. You'll configure dialers, register campaigns, chase down deliverability problems, build routing rules, and keep the reporting honest. You partner closely with the Sales Director, who owns the people and the words — you own the plumbing underneath.
What you'll own
- Phone and text deliverability. Our calls and texts have to land. You watch spam-flag rates, keep numbers healthy, rotate them when needed, manage local presence and branded calling, and A2P 10DLC registration. You own text delivery rates and fix blocking problems before they cost a week of revenue. You work directly with the vendors (Twilio, First Orion, and others).
- Systems and tooling. Own our tools and how they connect. Configure them yourself — powerlists, dialer settings, integrations, link and UTM tracking. When the Sales Director needs a new capability, you build or source it.
- Lead routing and distribution (build). The Director sets the strategy for who gets which leads; you build and maintain the routing that makes it happen — speed-to-lead rules, cadence automation, no-answer logic.
- Tracking and attribution. Own how we attribute calls, links, and purchases: UTM and link structure, subscription metadata, call tracking, and pickup / connect / conversion measurement. If we can't trust the numbers, nothing else matters.
- Reporting and dashboards. Own the data behind the sales dashboard — the pipeline, the definitions, the accuracy. The Director reads the numbers; you make sure they're right and available.
- Testing infrastructure. The Director decides what to test; you run it cleanly — proper setup, one variable at a time, correct measurement, and a written record of results. You make sure a 'win' is really a win.
- Compliance (technical). You implement the compliant opt-in flows, consent tracking, A2P registration, and subscription disclosures. You work with the Director and compliance to keep every channel legal at the systems level.
Who we're looking for
- Three or more years in sales ops, rev ops, or a technical operations role supporting an inside sales or call center team
- You know phone systems, dialers, and CRMs well enough to configure them yourself, not just file a ticket
- You've fixed a spam-flagging or text-blocking problem before and can explain exactly how
- You live in spreadsheets and can build a report someone can actually trust
- You understand A2P 10DLC, deliverability, and calling/texting compliance — or can get up to speed fast
- You're the person who notices a number is wrong before anyone acts on it
Nice to have
- Experience in telehealth, supplements, weight loss, or another subscription health business
- Experience with dialer tools (Kixie, Calltools, or similar), omnichannel marketing tools (Customer.io http://Customer.io, SalesMSG, or similar), CRM (Sales Force, HubSpot, GoHighLevel, or similar), and other sales-related software (Twilio, First Orion, Plivo, etc.)
- You've set up A2P 10DLC or branded calling from scratch
- Light scripting / SQL, or comfort with APIs and integrations
First 90 days
- Days 1–30: Learn our stack end to end (Kixie, Customer.io http://Customer.io, CRM, tracking), audit our number health and deliverability, and hand us a written list of the biggest systems and deliverability leaks.
- Days 31–60: Fix the top deliverability issue, clean up lead routing, and get our tracking and attribution trustworthy end to end.
- Days 61–90: Stand up a reporting layer the Director and leadership can trust, and deliver a clear roadmap for tooling and deliverability for the next quarter.
How to apply
Send your resume plus a short note answering two questions:
- Our texts start getting blocked on a Monday morning. Walk us through your first four hours.
- Describe a system or deliverability problem you fixed that saved or made real money. What was broken, what did you do, and how did you measure it?
Location: New York, New York; San Francisco Bay Area, California
Workplace: remote
We build production AI systems for enterprises. Financial services, healthcare companies, PE-backed operators. We are a Select-tier partner in Anthropic's Claude Partner Network, among the first integrators selected.
Every one of those systems has two stories. What we built, and why it changed the economics of the business that bought it. Most technical marketing tells the first and bores the buyer.
We want one person who can tell both, and build things themselves. Not a marketer who uses AI tools. Not an engineer who writes copy. Someone who moves between the two without noticing the border.
What you will do:
Tell both halves of the story. Sit close to the teams shipping these systems, understand what was actually hard, and translate it into video, writing, and demos that travel. Then go a level up: what the system changed for the operator, what it cost, what it replaced, why the CFO signed.
Shape how Provectus is positioned. Not just the case studies but the argument above them. What we stand for, which problems we claim, where we say no. You will have a real hand in that, not a style guide to follow.
Build the tools that make the marketing work. A scraper that watches what our market is saying. An agent that drafts case studies from delivery artifacts. A microsite for a launch. A dashboard showing which stories moved pipeline. You write the code. You do not file a ticket and wait.
Own channels outright. Write, publish, and measure across LinkedIn, YouTube, X, and whatever channel matters six months from now that does not matter today.
Run experiments and kill the ones that lose. Real budget, real autonomy, in exchange for showing your numbers.
What we are looking for:
You have shipped things people used. A side project, a channel with an audience, a tool, a launch. We care more about what you made than where you worked.
You write well, and you have a point of view. You can hold attention for 90 seconds on video and 900 words on a page.
You are curious about how companies make money. You can read a business case and find the part that actually matters. You can sit with a CFO or a PE operator and not reach for features.
You code. Python or TypeScript, comfortably. You use Claude Code, Cursor, or equivalent every day and you have opinions about them. You have built something agentic that does actual work.
You are interested in AI for real. You read the papers, or the people who read the papers, and you have changed your mind about something in the last six months.
You are anywhere from your first job to your tenth year. Three levels, one bar: what have you made. If you are early, show us an internship where the bar was high and a portfolio with range. If you are senior, tell us what you built with your own hands in the last 90 days.
You are in New York or San Francisco, or you will be.
What we offer:
Base salary of $80,000 to $180,000 depending on level and location, plus a performance bonus.
Direct access to the people building the systems and the executives selling them. Small team, no layers between you and the work.
A budget for tools, models, and experiments, with no approval chain under a threshold.
Promotion tied to output, not tenure.
401(k) profit sharing plan after probation period
Unlimited PTO policy
Medical, Visual and Dental insurance
How to apply:
No cover letter. Send three links: something you wrote, something you built, and something you posted that got a reaction. One paragraph on why the third one worked.
Then, two sentences on a company whose positioning you think is wrong and what you would change.
Base salary depends on level and location, plus a performance bonus.
Location: New York, New York; San Francisco Bay Area, California
Workplace: remote
We build production AI systems for enterprises. Financial services, healthcare companies, PE-backed operators. We are a Select-tier partner in Anthropic's Claude Partner Network, among the first integrators selected.
Every one of those systems has two stories. What we built, and why it changed the economics of the business that bought it. Most technical marketing tells the first and bores the buyer.
We want one person who can tell both, and build things themselves. Not a marketer who uses AI tools. Not an engineer who writes copy. Someone who moves between the two without noticing the border.
What you will do:
Tell both halves of the story. Sit close to the teams shipping these systems, understand what was actually hard, and translate it into video, writing, and demos that travel. Then go a level up: what the system changed for the operator, what it cost, what it replaced, why the CFO signed.
Shape how Provectus is positioned. Not just the case studies but the argument above them. What we stand for, which problems we claim, where we say no. You will have a real hand in that, not a style guide to follow.
Build the tools that make the marketing work. A scraper that watches what our market is saying. An agent that drafts case studies from delivery artifacts. A microsite for a launch. A dashboard showing which stories moved pipeline. You write the code. You do not file a ticket and wait.
Own channels outright. Write, publish, and measure across LinkedIn, YouTube, X, and whatever channel matters six months from now that does not matter today.
Run experiments and kill the ones that lose. Real budget, real autonomy, in exchange for showing your numbers.
What we are looking for:
You have shipped things people used. A side project, a channel with an audience, a tool, a launch. We care more about what you made than where you worked.
You write well, and you have a point of view. You can hold attention for 90 seconds on video and 900 words on a page.
You are curious about how companies make money. You can read a business case and find the part that actually matters. You can sit with a CFO or a PE operator and not reach for features.
You code. Python or TypeScript, comfortably. You use Claude Code, Cursor, or equivalent every day and you have opinions about them. You have built something agentic that does actual work.
You are interested in AI for real. You read the papers, or the people who read the papers, and you have changed your mind about something in the last six months.
You are anywhere from your first job to your tenth year. Three levels, one bar: what have you made. If you are early, show us an internship where the bar was high and a portfolio with range. If you are senior, tell us what you built with your own hands in the last 90 days.
You are in New York or San Francisco, or you will be.
What we offer:
Base salary of $80,000 to $180,000 depending on level and location, plus a performance bonus.
Direct access to the people building the systems and the executives selling them. Small team, no layers between you and the work.
A budget for tools, models, and experiments, with no approval chain under a threshold.
Promotion tied to output, not tenure.
401(k) profit sharing plan after probation period
Unlimited PTO policy
Medical, Visual and Dental insurance
How to apply:
No cover letter. Send three links: something you wrote, something you built, and something you posted that got a reaction. One paragraph on why the third one worked.
Then, two sentences on a company whose positioning you think is wrong and what you would change.
Base salary depends on level and location, plus a performance bonus.
Location: London; Dubai
The Role
India is the biggest remittance market with over $130 billion a year flowing home to it, from everywhere: engineers in the Bay Area and Sydney, cabbies in Toronto, construction crews in Dubai, shopkeepers in Leicester, students in Berlin. From Punjabis, Gujaratis, Tamils, Malayalis and Telugus. From people wiring $3,000 a month to a Mumbai mortgage and people sending $80 to a village in Bihar. Your job is to win this market.
You are someone who gets excited by the nuances of the Indian diaspora and how to reach each group, and who wants to own the P&L, the regulatory landscape and pricing at the same time. If you find the price sensitivity of each cohort exciting, and "why do Malayali nurses cluster in specific hospital systems, and what does that mean for acquisition?" as interesting as "what's RBI's latest remittance policy and which banks make the best partners," this is it.
As the GM, you own the P&L, and set pricing. For customer growth, you decide which communities to acquire and in what order. Know the RBI's rules well enough to see the openings inside them, not just the limits. A Gujarati family in New Jersey and a Punjabi trucker in Brampton got abroad through completely different networks, and reaching them takes completely different channels.
Reports to the Head of South Asia. Builds a team of FX Advisors in India and growth managers in sending markets. The face of India inside and outside the company. Total ownership. Be your own CEO
WHAT YOU'LL OWN
- The P&L. Volume, gross profit and CAC across every India corridor. Not influence, own. A miss is your miss. A beat is your win.
- Strategy and sequencing. Which sender markets, which communities, which channels, in what order. US, Canada, UK, Europe, Australia and UAE to start. Build the plan, defend it to leadership, execute it.
- Pricing. India is the most rate-sensitive, most competitive remittance market in the world, up against competitors who reprice daily. Set FX and fee strategy corridor by corridor.
- The regulatory and partner landscape. RBI rules, bank partnerships, payout rails. Know the terrain cold and own the local relationships.
- Product. Obsess over UX and the services NRIs actually need. Closer to the customer than anyone in the company, and what you hear feeds straight into product, pricing and customer support.
- The diaspora puzzle. Community partnerships, temples and gurdwaras and churches, cricket leagues, student associations, remittance-heavy employers, influencers, festivals (Diwali is a season, not a day). Get in front of each community authentically, and cheaply.
- The team. Hire, coach and retain people in India and in sending markets. Small, dense, fast.
WHO YOU ARE
- 10 to 15 years in high-growth environments: startups, operations, consulting, finance, fintech. Has owned a number and talks about it the way owners do.
- Diaspora-fluent. Real knowledge of and networks in the Indian diaspora, and real curiosity about it. Migration patterns, community structures, who sends money to whom and why.
- Commercially sharp. Holds pricing, unit economics and CAC math in their head, and works the data directly. Excel or Sheets required, SQL a real plus.
- A hustler with judgment. Closes a bank partnership Monday, reviews corridor margins Tuesday, shows up at a community event in Jackson Heights on Saturday. Likes all three.
- A regulatory realist. Understands (or can quickly master) RBI rules and the compliance realities of moving money into India. Treats compliance as a partner, not an obstacle.
- Multilingual, ideally. Fluent in English. Hindi, Gujarati, Punjabi, Tamil, Telugu or Malayalam are genuine assets.
Location: London or Dubai. Regular travel to India and sending markets is part of the job.
WHY THIS ROLE
India is the largest remittance market in the world, and winning it moves the whole company forward. This role owns that outcome, with the authority and the accountability that come with it. It also drives real value for the customers: Immigrants work hard for this money, and every basis point saved goes home.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?"
Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it.
We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things:
A frontier
agentic translation system
that localises every market (20+ languages) with a human-in-the-loop mechanism.
A self-improving
agentic QA product
that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.
This is a build-the-frontier role, not a manage-the-vendor role.
This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality.
What You’ll Be Doing
You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team.
Own the agentic translation system
Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island.
Build the agentic QA and quality automation
Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.
Make it self-improving
Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release.
What We Look For In You
PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here.
Accountable for business outcomes and measured on business metrics, not delivery volume.
Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
International product experience serving users across multiple languages and regions.
Nice to Haves
Built an agentic system from scratch
Shipped agentic / LLM applications in production
Finance, payments or another highly regulated industry.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Your Purpose
At Bitso, the Software Engineer on the Nexus Squad owns the reliability, scalability, and evolution of our mission-critical pay-in and pay-out systems, the financial backbone that moves billions of dollars worldwide.
You will design and deliver event-driven, high-throughput solutions that ensure every pay-in and pay-out is fast, accurate, and resilient.
Working closely with product, infrastructure, and compliance stakeholders, you will shape the technical direction of a domain where the bar for quality is exceptionally high, resilience is built through continuous learning, and every millisecond of performance matters — for the millions of retail users and the businesses that rely on Bitso to power their financial operations.
Reports To
This role reports to the Nexus Engineering Manager.
Who You Are
You are experienced in Java backend development, with a proven track record of shipping production systems at scale.
You are familiar with event-driven architecture patterns (event sourcing, CQRS, sagas) and have hands-on experience operating Apache Kafka in high-throughput, real-money environments.
You have designed and implemented distributed, fault-tolerant microservices that handle financial or similarly critical transactional data.
You have solid experience with relational databases (PostgreSQL preferred), including schema design, migrations, and query optimization.
You are comfortable with cloud-native infrastructure (AWS, GCP, or equivalent), containerization (Docker, Kubernetes), and CI/CD pipelines.
You communicate complex technical concepts clearly in English, written and spoken, to engineering peers, product managers, and senior leadership.
You work with a high degree of autonomy and ownership — you identify problems, propose solutions, and see them through to production.
You are familiar with AI-assisted development flow and tools (Cursor, Claude, CodeRabbit).
You have a strong sense of urgency and are comfortable operating in a fast-paced, high-stakes fintech environment.
Financial Domain (nice to have):
Familiarity with payment rails, reconciliation or idempotent transaction processing in financial systems is a strong plus.
What You Will Do
Own pay-in and pay-out systems: design, build, and maintain the core infrastructure that processes financial transactions and moves billions of dollars worldwide.
Architect event-driven solutions: design Kafka-based pipelines and workflows that guarantee correctness, ordering, and resilience at scale.
Drive technical decisions: lead architecture discussions, define and use patterns, and set standards for the pay-in and pay-out domain in collaboration with the Nexus team.
Deliver high-quality code: write clean, well-tested, high-performance Java code and champion engineering best practices through code reviews.
Embrace AI-assisted development: leverage tools like Cursor, Claude, and CodeRabbit as part of your everyday workflow, contribute to skills and guardrails development, and apply Spec-Driven Development (SDD) practices to ensure solutions are well-defined, reviewable, and aligned before implementation begins.
Ensure system reliability: proactively monitor, debug, and resolve production incidents with a focus on root-cause analysis and lasting fixes.
Collaborate cross-functionally: partner with Product, Compliance, and Finance stakeholders to translate complex business requirements into sound technical solutions.
Mentor and uplift: share knowledge with fellow engineers, contribute to internal tech talks, and foster a culture of continuous improvement within the squad.
Improve observability: instrument services with comprehensive metrics, logs, and traces to enable rapid diagnosis and confident deployments.
Research
in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Location: United States
What the Role Is
Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready.
You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two.
This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day.
Who You Are
You've run payer operations at scale, across more than one contract type or service line
— bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
You know healthcare licensing and credentialing well enough to own it without doing it yourself
— state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right.
You've owned the operational relationship with payers directly
— you've been in the room when something urgent lands, not briefed on it afterward.
You've worked in multi-state regulatory compliance
and can translate rule changes into process, documentation, and record-keeping that people actually follow.
You've managed both commercial and Medicaid payer work
, including Medicaid expansion into new states.
You set direction and write requirements, rather than waiting for someone else to define the roadmap.
You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.
You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full
Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc.
Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline.
Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response
Lead identification and implementation of compliance best practices across the Babylist Health org
Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders.
Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next.
Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc.
Manage and develop two direct reports, building a team that scales with the business.
Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work
Why This Role
Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote.
You'll lead a team from day one, with a direct line to the GM of Babylist Health.
The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles.
This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$133,567 to $178,118
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
San Francisco, CA | New York City, NY
Arlington, VA
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