Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant
Independent Contractor – CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A specialty coffee company is seeking a Business Support VA to take ownership of client research, outbound outreach, appointment setting, CRM updates, and follow-up with hospitality prospects.
The company already has a detailed SOP and outreach process in place. The VA's role is to execute the process consistently, engage prospects naturally, and book qualified coffee-tasting appointments for the owner to handle and close.
Target accounts include hotels, private clubs, yacht clubs, high-end restaurants, and other hospitality businesses.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Prospect Research
Research hospitality businesses matching client criteria
Identify appropriate decision-makers
Verify contact information
Maintain organized prospect records
Prepare assigned accounts for outreach
Prioritize independently owned boutique hotels and established hotel chains, particularly four- and five-star properties, during the initial outreach phase.
Expand prospecting to selected restaurants and private or yacht clubs as directed by the client.
Identify relevant decision-makers, particularly purchasing managers and food and beverage directors, rather than focusing primarily on business owners.
Use hotel front desks and other gatekeepers as initial contact points to obtain the appropriate decision-maker's name and contact information.
Outbound Outreach & Appointment Setting
Conduct outbound calls using client-provided scripts and SOPs
Follow the intended flow without sounding robotic or overly scripted
Build rapport with hospitality decision-makers
Communicate the coffee-tasting opportunity clearly
Follow up persistently with prospects
Schedule qualified coffee-tasting appointments for the client
Confirm appointments and maintain accurate next steps
Direct outreach toward arranging a meeting between the identified decision-maker and the client or the client's designated team member; the VA is not expected to conduct the sales meeting.
Qualify prospects based on their willingness to have a conversation about the client's coffee offerings, then schedule the meeting through the client's calendar.
Manage outreach independently and maintain persistent follow-ups when the decision-maker is not reached on the first call or email.
Follow the client's established follow-up cadence while organizing additional follow-up reminders and timing as needed.
Adjust calling times based on prospect availability, with preferred outreach windows generally around 7–9 AM or shortly after lunch in the prospect's time zone.
CRM & Follow-Up
Update CRM records after each interaction
Track contact attempts and outcomes
Maintain follow-up tasks
Keep the pipeline organized
Ensure opportunities do not fall through the cracks
Provide basic updates on outreach activity and appointments booked
Log identified contacts, outreach attempts, call or email outcomes, and follow-up activities in HubSpot.
Use HubSpot's calling functionality (VoIP) for outbound calls and maintain updated prospect information and appointment details in the CRM.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous lead generation, outbound calling, appointment setting, or sales-support experience required
Strong phone communication required
Experience following scripts or structured sales processes required
CRM experience preferred
Hospitality, food & beverage, hotel, restaurant, or B2B sales experience is a plus
Strong written English required
AI-tool familiarity preferred
IDEAL CANDIDATE PROFILE
Strong spoken English and professional phone presence
Persistent and comfortable with outbound prospecting
Able to follow a detailed SOP independently
Natural and conversational rather than scripted
Organized with strong CRM habits
Confident speaking with hospitality professionals
Reliable and consistent with follow-up
AI-literate and comfortable using AI tools to improve productivity
Interested in growing with the client as the role expands
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM Platforms
VoIP / Calling Systems
Email
Google Workspace / Microsoft Office
AI Productivity Tools
Work Schedule
Contracted Hours per Week: 20 Hours (Hours may increase based on performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Early Morning or Early Afternoon PST – Flexible
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: Early Morning or Early Afternoon PST – Flexible
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English Required (Bilingual/Nearshore a plus)
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоleadAdjust calling times based on prospect availability, with preferred outreach windows generally around 7–9 AM or shortly after lunch in the prospect's time zone; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11760 Customer Service Ticket Support & Order Documentation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established online metals supplier is adding a second VA to support its Customer Service team by handling routine customer tickets and reducing the volume of straightforward requests.
The VA will start with tracking inquiries and basic document requests, providing customers with tracking details and existing order documents such as mill test reports (MTRs), certificates of conformance (COCs), and invoices, and documenting and closing each ticket in Zendesk. After training, the VA will move into full trace documentation support. Complex issues such as missing documentation, shipment investigations, refunds, and cancellations stay with the Customer Service team.
The goal is faster ticket response times, a smaller backlog, and more time for the Customer Service representatives to focus on phone coverage and complex customer issues. The ideal candidate is accurate, organized, and comfortable working through a high volume of written customer requests.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Tracking Requests
Handle tracking inquiries where the information is already available in Backoffice, UPS Quantum View, or Zendesk
Locate shipment tracking details and send them to the customer
Document the response and solve the ticket
Document Requests
Retrieve existing order documents, such as MTRs, COCs, and invoices
Send the correct documents to customers through Zendesk
Verify order details before sending any document
Full Trace Documentation (After Training)
Review full trace requests and confirm what documentation is required
Locate, organize, and verify the required documents and order information
Provide complete documentation packages to customers once properly trained
Ticket Management & Escalation
Respond to assigned requests in Zendesk
Document every action clearly in each ticket
Close tickets once resolved
Escalate missing documentation, shipment investigations, refunds, cancellations, and complex issues to the appropriate team member
Backlog & Backup Support
Help clear the current backlog of routine requests
Serve as backup support in assigned areas
Take on similar customer service tasks when routine ticket volume is caught up
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, ticket-based support, order processing, or administrative experience required
Excellent written English required
Strong attention to detail required
Ability to learn client systems and follow established procedures required
Zendesk or other help desk ticketing experience strongly preferred
Order tracking, shipping, or logistics support experience preferred
E-commerce, distribution, or manufacturing customer service experience preferred
Familiarity with MTRs, COCs, or similar order documentation a plus
IDEAL CANDIDATE PROFILE
Accurate and detail-oriented with order and document information
Clear, professional written communicator
Comfortable working through a high volume of tickets
Organized and consistent with documentation in a ticketing system
Knows when to resolve and when to escalate
Quick to learn new systems and procedures
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Zendesk
Client Backoffice System (Training Provided)
UPS Quantum View (Training Provided)
Email
Microsoft Office or Google Workspace
Work Schedule
Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client)
Scheduled Working Days: TBD – To Be Confirmed by Client
Daily Working Time: TBD – To Be Confirmed by Client
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Admin / Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior Level-Senior Level
Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client)
Daily Working Time: TBD – To Be Confirmed by Client
Scheduled Working Days: TBD – To Be Confirmed by Client
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–C (Strong Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor –
CPT-11782 Customer Service Administrator/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a reliable and customer-focused Customer Service Administrator to support our property compliance operations. This role involves coordinating health and safety inspections by communicating with tenants, landlords, and service providers while ensuring appointments are accurately scheduled and documented.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Make outbound calls to tenants regarding health and safety inspections.
Handle inbound calls from tenants and customers regarding health and safety inspections, appointments, and related inquiries, while following the approved call script and maintaining a professional and engaging customer experience.
Coordinate inspection appointments between landlords, tenants, and service providers
Handle tenant inquiries and concerns related to scheduled property inspections
Maintain accurate records of tenant communications and appointment confirmations
Follow up on missed appointments and reschedule as needed
Book jobs and inspections via phone and through our online booking system
Responsible for tenant communications related to health and safety compliance scheduling
Support increased workload during peak compliance periods (August–March)
Collaborate with an established team managing 30,000+ annual client relationships
Opportunity for growth as the company expands into additional trade services
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Excellent verbal and written English communication skills with a professional telephone manner.
Strong mathematical and numerical skills.
Fast typing speed of 60–70 words per minute (WPM).
Previous experience in customer service, call handling, appointment scheduling, or administrative support.
Excellent attention to detail and accuracy.
Strong multitasking, organizational, and time-management skills with the ability to manage multiple schedules and priorities.
Ability to handle sensitive conversations regarding property access, compliance, and tenant communications with patience, diplomacy, and professionalism.
Comfortable coordinating with multiple stakeholders while maintaining excellent customer service.
Understanding of UK rental property regulations and tenant rights is preferred.
Ability to work independently, prioritize tasks effectively, and meet deadlines.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday
Daily Working Time: 9 AM- 6 PM UK time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Entry-Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9 AM-6 PM UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA
Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Receive COI requests through email, client portals, or phone.
Review requests and verify active policy status and coverage limits within the agency management system.
Confirm certificate holder information, names, and addresses for accuracy.
Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties.
Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time.
Issuance
Prepare and issue standard ACORD forms, including:
ACORD 25 – Certificate of Liability Insurance
ACORD 28 – Property Insurance.
Tracking & Delivery
Deliver completed certificates to insureds and third-party certificate holders.
Log all certificate issuances accurately in the agency management system.
Track special endorsement requests and certificate holder requirements.
Follow up on outstanding COI-related items as needed.
2. Loss Control & Inspection RecommendationsCarrier Follow-Up
Monitor and track loss control or inspection reports received from commercial insurance carriers.
Review outstanding recommendations and identify items requiring client action.
Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe.
Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure.
Client Outreach
Contact insureds via email and phone to request outstanding risk-improvement items.
Request photos, documentation, or other compliance materials required by underwriters.
Follow up with clients until required documentation is received.
Status Tracking
Update inspection and loss-control progress in the agency management system.
Log proof of completion and supporting documentation.
Notify the appropriate Account Manager when requirements have been satisfied.
3. Insurance Carrier & Client Follow-Ups
Follow up with commercial insurance carriers and clients regarding missing information and documentation.
Request signed applications, supplemental forms, audit documents, and other outstanding items.
Maintain organized follow-up records and ensure pending items are tracked to completion.
Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response.
Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope.
Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups.
Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions.
4. Renewal Information Gathering
Proactively contact commercial clients
60–90 days before renewal
.
Request updated information such as:
Payroll figures
Sales figures
Equipment schedules
Statements of Values (SOVs)
Other renewal-related documentation
Track outstanding renewal information and follow up as needed.
Ensure collected information is accurately documented and routed to the appropriate internal staff.
5. Shared Inbox Management
Monitor shared commercial service inboxes throughout the workday.
Review, organize, and triage incoming client requests.
Respond to routine inquiries when appropriate.
Identify urgent or sensitive matters and promptly flag them for licensed staff.
Maintain organized records of requests and follow-ups.
Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request.
Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly.
6. Agency Management System & Data Entry
Maintain accurate and up-to-date client records within the agency management system.
Update:
Client contact information
Locations and location schedules
Policy information
Other relevant account details
Perform accurate data entry and document updates.
Ensure information is entered consistently and accurately across applicable systems.
Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts.
Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions.
7. Endorsement Request Intake
Receive and review mid-term policy change requests.
Gather the necessary information and supporting documentation for requests such as:
Vehicle additions or deletions
Address changes
Driver updates
Other policy changes
Queue complete requests for internal processing.
Follow up on missing information before routing requests to the appropriate staff.
As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards.
8. Assistant Account Manager / Producer Support
As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer.
Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency.
Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction.
Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands.
Assist with initial client intake and incoming client calls as responsibilities expand.
Provide administrative support for commercial account invoicing and billing-related communications.
Assist with marketing activities for new business and renewals of existing commercial accounts.
Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Minimum 2 years of remote administrative or virtual assistant experience.
Insurance industry experience is highly preferred, particularly experience supporting:
U.S. insurance brokers
Insurance agencies
Commercial insurance operations
Insurance back-office administrative teams
Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
Experience with Applied Epic is highly preferred.
Familiarity with major insurance carrier portals is a strong advantage.
Strong understanding of administrative workflows, documentation, and follow-up processes.
Excellent written and verbal English communication skills.
Professional and confident phone and email communication with U.S. clients and carriers.
Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
High level of accuracy in data entry and document processing.
Ability to manage multiple requests and follow-ups while meeting deadlines.
Organized, dependable, and proactive.
Able to work independently while knowing when to escalate issues to licensed staff.
Required Software & Applications:
Use the same software and applications currently used by the existing VAs.
Agency Management System (AMS)
Applied Epic
Insurance Carrier Portals
Email / Shared Service Inbox
Client Portal
ACORD Certificate Processing Tools/Systems
Other systems currently used by the existing VA
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; San Francisco, CA; Utah
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability.
The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support.
This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations.
The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools.
What You Will Do
Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current.
Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out.
Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure.
Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them.
Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure.
Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls.
Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on.
Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines.
Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility.
Who You Are
8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope.
Strong experience building or operating Compliance Management Systems or large programmatic compliance functions.
Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA.
Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment.
Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it.
Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements.
Effective communicator able to influence regulators, bank partners, executives, and technical teams.
Builder mindset, energized by creating scalable systems rather than maintaining legacy processes.
Bachelor's degree required; JD or advanced degree is a plus.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: 서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom
Workplace: fully
Japanese RECRUITERS – EARN $1,500 PER HIRE
Freelance Recruitment Partner
🌍 Work From Anywhere
💰 $1,500 USD Per Successful Japanese Placement into Malaysia
🚀 Access To 1,000+ Live Vacancies Globally
David Kennedy Recruitment (DKR) is actively seeking a high-performing Korean-based Freelance Recruitment Partner to support one of our most exciting international growth projects.
Right now, we are supporting significant hiring demand for Japanese-speaking talent relocating to/or already in Malaysia, and we're prepared to pay:
For recruiters who can consistently identify, engage and deliver quality Japanese talent, the earning potential is substantial.
And that's just the beginning.
Why Partner With DKR?
Because our recruitment portfolio is massive.
🌍
1,000+ live vacancies globally
🚀 Active projects across 45+ countries
🗣️ Recruitment delivered in 38+ languages
🎰 iGaming
💻 Technology
📞 BPO & Customer Experience
📈 FinTech
🎯 Sales & Marketing
🎬 Live Entertainment
⚙️ Operations & Shared Services
💰 Up to 40% commission on successful placements
🤝 Direct access to DKR leadership
📈 Unlimited earning potential
Your Immediate Opportunity
Japanese Talent → Malaysia
We're actively hiring Korean-speaking professionals for international opportunities in the UAE.
💰 $1,500 USD paid per successful hire
Multiple hires required with additional projects expected to follow.
Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage.
Responsibilities
• Source and engage high-quality Japanese-speaking candidates
• Utilise LinkedIn, job boards, social media, referrals and networking channels
• Conduct candidate screening and qualification interviews
• Build and maintain strong talent pipelines
• Coordinate interviews and candidate communication
• Work closely with DKR's Service Delivery Team and Managing Director
• Maintain ATS records and candidate documentation
• Support future hiring projects globally
Requirements
✔ Fluent Japanese and English (written and spoken)
✔ Previous recruitment, sourcing or talent acquisition experience
✔ Experience recruiting internationally is highly desirable
✔ Strong sourcing and networking skills
✔ Ability to work independently and manage multiple projects
✔ Excellent communication and organisational abilities
✔ Familiarity with ATS platforms and recruitment technology is advantageous
✔ Proven ability to identify and engage talent within Japan/Malaysia
Location: Novi Sad
Workplace: OnSite
Head of People
Location: Novi Sad, Serbia (on-site, 4-5 days per week)
Reports to: CEO (US-based)
Company size: ~35 employees (Serbia and US)
The Opportunity
Our client is looking for its first Head of People: a senior, hands-on partner to the US-based CEO and the leadership team. You will build and protect the culture of the Novi Sad office, support managers, and make sure the Serbian engineering team and the US team work as one. You’ll be the only person in HR at first, so you need to be comfortable covering a lot of ground.
The Role
You’ll be in the Novi Sad office every day, working directly with the team. The core of the job is people and culture: helping teams when problems come up, coaching managers, keeping expectations clear, and building an environment of trust, transparency and ownership. You’ll work closely with our Chief of Office in Serbia and the VP of Engineering, and report to a CEO who moves fast.
Key Responsibilities
1. Culture and Team Health
- Build and maintain a strong, unified culture in the Novi Sad office and keep it aligned with the US team.
- Step in when issues arise (policy compliance, team conflicts, underperformance) and handle them directly and fairly.
- Run regular pulse checks and give the CEO a clear picture of how the Serbian team is doing.
2. Management and Performance
- Coach engineering leads and managers to lead their teams effectively.
- Introduce clear, objective performance expectations and review cycles.
- Help identify top performers and address underperformance.
3. Hiring and Onboarding
- Own the hiring process end to end: define roles, run interviews, make sure candidates have a fast, quality experience.
- Manage and work with freelance recruiters for sourcing. You don’t need to source candidates yourself.
- Own onboarding and offboarding.
4. HR Operations and Compliance
- Keep contracts, policies and benefits compliant with Serbian labor law and aligned with market practice.
- Work with the Chief of Office (who handles payroll) and external legal support where needed.
- Support onboarding of future US and EU employees.
About You
- 7+ years in HR / People Ops, including time in a senior or leadership role with real responsibility for people and culture, not only HR operations or recruiting.
- Hands-on experience dealing with personnel issues: working with managers, teams and individuals, coaching, difficult conversations.
- Experience in a software or tech company and with international teams. Experience with US-based companies is a plus.
- University degree (law, HR, psychology, business or similar is a plus).
- Working knowledge of Serbian labor law and employment contracts.
- Fluent English and Serbian. Comfortable presenting to the CEO and sitting down 1-on-1 with a junior developer.
- Based in Novi Sad (or ready to relocate before the start date) and committed to working from the office 4-5 days a week.
- Available for an occasional evening call with the US (1-2 per week, typically 30 minutes).
Nice to have
- Experience in technical recruiting or in automotive / embedded software.
- Experience managing an HR team or freelance recruiters.
- Law degree.
What we offer
Full-time contract, private health insurance, 20 days of paid vacation plus sick leave and Serbian public holidays, a direct line to the CEO and real influence on how the company grows.
Location: Malta Office
Workplace: Hybrid
ABOUT B2SPIN
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
THE ROLE
B2Spin is looking for a senior product leader to own the core platform that every player and every brand depends on. From first registration through to verified, paying player, you’ll lead the Account and Payments & Wallet product teams and the wider early-lifecycle portfolio - building infrastructure that's fast, secure, and reusable across a growing portfolio of Social Casino brands. This isn't a maintenance role: you'll treat the core platform as a product in its own right, drive it forward with data and experimentation, and set the AI-first direction for how your teams discover, build, and ship.
WHAT YOU'LL DO
- Own the full player lifecycle — registration, KYC, login, and refer-a-friend — with a relentless focus on conversion, cutting drop-off from first visit to verified, playing account.
- Lead payments, wallet, and redemptions across all brands, maximising purchase success, minimising declines, and making sure players trust they'll get paid quickly and reliably.
- Drive fraud, risk, and compliance controls that catch bad actors without slowing down genuine players, keeping chargebacks within limits and responsible gameplay tools easy to find and use.
- Build once, deploy everywhere — architect shared core services and wallet integrations that make launching a new brand faster and cheaper with every iteration.
- Empower operations teams through self-serve back office tooling that reduces manual work and gives payments, fraud, and support teams the visibility to resolve issues at the source.
- Define the AI-first roadmap for the core platform, shaping how your teams use AI to build smarter, ship faster, and manage risk more effectively.
- Own stakeholder relationships build and own trusted relationships with payment providers, KYC partners and internal compliance teams — act as the single product point of contact for these stakeholders, keep them aligned with product priorities, and lead provider evaluation and selection in partnership with them.
WHAT WE'RE LOOKING FOR
- Proven product leadership experience across payments, identity/KYC, fraud, or fintech platforms — ideally in a multi-brand or multi-market environment.
- A track record of owning conversion-critical funnels and improving them through rigorous measurement, A/B testing, and data-led decision-making.
- Deep understanding of fraud detection, chargeback management, and responsible gaming controls, with experience navigating real compliance requirements.
- Experience leading and developing product managers, setting strategy, and aligning cross-functional stakeholders across engineering, operations, and legal.
- Comfort operating in a fast-moving, high-autonomy environment where progress beats perfection and ideas move quickly from concept to production.
- Experience managing third-party vendor relationships and integrations at a product level.
- Familiarity with AI tooling and a genuine interest in building it into how teams work — not as a novelty, but as a lever for speed, quality, and risk management.
OUR VALUES
At B2Spin, we're here to revolutionize Social Casino — and that takes passion for building exceptional products and the performance mindset to ship them with accountability and transparency. We move fast, learn from data, and back progress over perfectionism every time.
EQUAL OPPORTUNITIES
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11734
Executive & Business Administrative Support Virtual Assistant
Independent Contractor – CPT-11734 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A business owner managing multiple ventures in real estate investment, business acquisitions, and consulting is seeking an organized Business Support VA to assist with research, scheduling, project tracking, documentation, and recurring administrative work.
The VA will help maintain accurate records and identify information requiring the owner's attention across several business activities. The position is primarily back-office support, with limited client-facing communication.
The ideal candidate will bring strong organization, attention to detail, online research skills, and familiarity with spreadsheets and AI-assisted workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive & Project Administration
Assist with scheduling, calendar management, and routine business correspondence
Prepare and provide a weekly summary of completed tasks, outstanding items, pending follow-ups, and matters requiring the owner's input or decision-making.
Maintain project tracking sheets, schedules, milestones, and outstanding tasks
Update shared consulting and litigation-support project documents using provided information
Organize digital files and keep business records current
Flag deadlines, incomplete information, and outstanding follow-ups
Research & Opportunity Tracking
Monitor real estate listings and business broker websites for potential opportunities
Compare new opportunities with the owner's established acquisition criteria
Identify and flag relevant properties or businesses for review
Assist with contractor research, sourcing, and coordination
Track broker correspondence and outstanding follow-ups
Maintain organized research records and lead tracking spreadsheets
Receipt Validation & AI-Assisted Administration
Match receipts stored in OneDrive against credit card statements and supporting records
Identify missing receipts, duplicate documents, and discrepancies
Organize and label files according to established procedures
Use existing ChatGPT and Claude tools to assist with research and information organization
Update predefined AI research instructions or search criteria as directed
Escalate issues requiring accounting review or technical changes
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive assistant, or business support experience required
Strong Microsoft Excel and data organization skills required
Online research and accurate recordkeeping experience required
Familiarity with Gmail, OneDrive, and cloud-based documents required
Strong written English and professional communication required
ChatGPT and/or Claude experience required
Real estate, property management, business acquisition, or contractor coordination experience preferred
Project tracking or operations support experience preferred
IDEAL CANDIDATE PROFILE
Highly organized, detail-oriented, and dependable
Takes initiative, works independently, and proactively identifies priorities without requiring constant direction or supervision.
Able to manage responsibilities efficiently, exercise sound judgment, and keep projects moving forward with minimal oversight.
Comfortable balancing different administrative priorities
Strong researcher who can follow defined evaluation criteria
Proactive about deadlines and outstanding tasks
Able to work accurately with spreadsheets and digital records
Comfortable using AI tools while verifying information
Resourceful and willing to learn business-specific processes
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel
Gmail
Microsoft OneDrive
ChatGPT / Claude
Calendar & Scheduling Tools
QuickBooks – Basic Reference Only; Training can be provided
Work Schedule
Contracted Hours per Week: 10 Hours
initially (
Potential to Increase to 15–20 Hours Based on Performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 1:00 PM–3:00 PM or 2:00 PM–4:00 PM EST – Final Shift TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
initially (
Potential to Increase to 15–20 Hours Based on Performance
)
Daily Working Time: 1:00 PM–3:00 PM or 2:00 PM–4:00 PM EST – Final Shift TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written and Professional Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11775
Property Management & Operations Virtual Assistant
Independent Contractor – CPT-11775 Property Management & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A New York-based real estate professional operating a property management and operations business is seeking a highly organized Business Support VA to assist with the day-to-day administration of her property portfolio.
The VA will help coordinate tenant work orders, communicate with vendors and contractors, organize leases, deeds, property files, violations, and inspection notices, maintain important court and legal dates, and provide basic QuickBooks Online support.
The client operates in a fast-paced environment and needs someone who can manage multiple properties, tenants, vendors, deadlines, and administrative priorities. The strongest fit will have property management or real estate operations experience combined with familiarity with legal processes and documentation. Candidates coming from a legal administrative background involving real estate, landlord-tenant matters, or property management should also be strongly considered.
This is an operational support position. The VA will help organize and track legal matters but will not provide legal advice or independently handle legal work. The client’s attorneys will remain responsible for legal decisions and documentation.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Property Management & Tenant Support
Assist with day-to-day administrative support across the client’s property portfolio
Monitor and organize tenant requests and property-related issues
Help transition tenants into the client’s property management system and work-order process
Track open work orders and ensure requests continue moving toward resolution
Maintain organized records of tenant communications, property activity, and outstanding items
Escalate urgent or sensitive tenant matters to the client when necessary
Work Order & Vendor Coordination
Coordinate work orders between tenants, contractors, vendors, and the client
Send contractors and vendors the information needed to complete assigned work
Follow up on scheduling, completion status, receipts, and supporting documentation
Track unresolved maintenance items and outstanding vendor responses
Keep the client informed of important issues or delays
Legal & Court Administrative Support
Maintain calendars for court appearances, eviction-related dates, hearings, and other legal deadlines
Track case-related administrative information provided by the client or attorney
Organize judgments, notices, violations, inspections, and other property-related legal correspondence
Coordinate routine information and documentation with the client’s attorneys
Maintain organized legal and property files
Escalate legal questions and decisions to the client or attorney
Property Files & Document Management
Organize leases, deeds, property records, receipts, notices, and other documentation
Maintain consistent digital filing systems across properties
Process scanned mail and electronically received documents
Properly label and organize violations, inspection notices, legal correspondence, and other incoming documents
Help transition paper-based processes into organized digital workflows
Ensure important documents and deadlines are not overlooked
QuickBooks & Expense Tracking
Enter property-related transactions into QuickBooks Online
Track expenses by the appropriate property or bank account
Maintain organized receipts and supporting documentation
Assist with basic reconciliation when comfortable and qualified
Prepare organized financial records for the client’s accountant when more advanced accounting work is required
Administrative & Operations Support
Assist with email, scheduling, follow-up, and recurring operational tasks
Maintain task lists and important deadlines across the portfolio
Help create and follow repeatable workflows for recurring property management responsibilities
Provide organized updates on outstanding work orders, legal dates, vendor items, and administrative priorities
Take on additional operational responsibilities as the client’s systems and team continue to develop
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Property management, real estate operations, legal administrative, or comparable business support experience required
Strong written and verbal English communication required
Strong document organization and file-management skills required
Experience managing deadlines, calendars, and follow-up required
Ability to work accurately in a fast-paced environment required
Strong attention to detail and independent follow-through required
Property management or real estate operations experience strongly preferred
Legal administrative experience involving real estate, landlord-tenant matters, evictions, court processes, or property-related legal work strongly preferred
Experience coordinating tenants, vendors, contractors, or work orders strongly preferred
QuickBooks Online experience preferred (Training Provided)
Basic bookkeeping or transaction-entry experience preferred
New York real estate or property management experience a plus
IDEAL CANDIDATE PROFILE
Highly organized and comfortable working in a fast-paced environment
Experienced with property management, real estate operations, legal administration, or a closely related field
Strong attention to detail with dates, documents, and follow-up
Comfortable communicating with tenants, vendors, contractors, attorneys, and the client
Able to manage multiple properties and competing priorities simultaneously
Proactive about deadlines and unresolved items
Comfortable learning the client’s specific property management processes and systems
Able to distinguish routine administrative work from matters requiring attorney or management involvement
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Property Management Software – Client System (Training Provided)
QuickBooks Online
Email & Calendar Platforms
Microsoft Office / Google Workspace
Cloud Document & File Management Systems
Phone / VoIP Communication Platforms (As Needed)
Work Schedule
Contracted Hours per Week: 36 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 36 hours/week
Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Gibraltar Office
Workplace: Hybrid
ABOUT B2SPIN
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
THE ROLE
B2Spin is looking for a senior product leader to own the core platform that every player and every brand depends on. From first registration through to verified, paying player, you’ll lead the Account and Payments & Wallet product teams and the wider early-lifecycle portfolio - building infrastructure that's fast, secure, and reusable across a growing portfolio of Social Casino brands. This isn't a maintenance role: you'll treat the core platform as a product in its own right, drive it forward with data and experimentation, and set the AI-first direction for how your teams discover, build, and ship.
WHAT YOU'LL DO
- Own the full player lifecycle — registration, KYC, login, and refer-a-friend — with a relentless focus on conversion, cutting drop-off from first visit to verified, playing account.
- Lead payments, wallet, and redemptions across all brands, maximising purchase success, minimising declines, and making sure players trust they'll get paid quickly and reliably.
- Drive fraud, risk, and compliance controls that catch bad actors without slowing down genuine players, keeping chargebacks within limits and responsible gameplay tools easy to find and use.
- Build once, deploy everywhere — architect shared core services and wallet integrations that make launching a new brand faster and cheaper with every iteration.
- Empower operations teams through self-serve back office tooling that reduces manual work and gives payments, fraud, and support teams the visibility to resolve issues at the source.
- Define the AI-first roadmap for the core platform, shaping how your teams use AI to build smarter, ship faster, and manage risk more effectively.
- Own stakeholder relationships build and own trusted relationships with payment providers, KYC partners and internal compliance teams — act as the single product point of contact for these stakeholders, keep them aligned with product priorities, and lead provider evaluation and selection in partnership with them.
WHAT WE'RE LOOKING FOR
- Proven product leadership experience across payments, identity/KYC, fraud, or fintech platforms — ideally in a multi-brand or multi-market environment.
- A track record of owning conversion-critical funnels and improving them through rigorous measurement, A/B testing, and data-led decision-making.
- Deep understanding of fraud detection, chargeback management, and responsible gaming controls, with experience navigating real compliance requirements.
- Experience leading and developing product managers, setting strategy, and aligning cross-functional stakeholders across engineering, operations, and legal.
- Comfort operating in a fast-moving, high-autonomy environment where progress beats perfection and ideas move quickly from concept to production.
- Experience managing third-party vendor relationships and integrations at a product level.
- Familiarity with AI tooling and a genuine interest in building it into how teams work — not as a novelty, but as a lever for speed, quality, and risk management.
OUR VALUES
At B2Spin, we're here to revolutionize Social Casino — and that takes passion for building exceptional products and the performance mindset to ship them with accountability and transparency. We move fast, learn from data, and back progress over perfectionism every time.
EQUAL OPPORTUNITIES
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11762
Medical Scribe & Charting Virtual Assistant
Independent Contractor – CPT-11762 Medical Scribe & Charting Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Nurse Practitioner providing patient care across multiple healthcare facilities is seeking a full-time Medical Scribe & Charting VA to support daily clinical documentation, patient note preparation, and related administrative responsibilities.
The VA will work directly with the Nurse Practitioner to help prepare and complete patient documentation, organize medical information, and maintain accurate clinical records. The organization is transitioning to ChartPath for charting beginning November 15. ChartPath experience is preferred but not required if the candidate has experience with comparable electronic medical record systems and can quickly learn the new platform. PointClickCare will also remain part of the workflow, as detailed below.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Medical Charting & Documentation
Create accurate and complete medical documentation during or after patient encounters
Document relevant patient information, assessments, diagnoses, treatment plans, and follow-up instructions
Review documentation for completeness and accuracy
Maintain consistent medical terminology and formatting
Assist the Nurse Practitioner with completing daily charting responsibilities
Patient Note Preparation
Receive the Nurse Practitioner’s patient list and daily instructions
Review available medical history, diagnoses, and relevant patient information
Prepare or pre-fill patient notes before appointments or visits
Ensure necessary information and documentation are available for the provider
Organize notes after visits for efficient completion and review
Real-Time & Provider-Directed Note Support
Review notes and information provided by the Nurse Practitioner
Amend and organize documentation according to the provider’s instructions
Support real-time or post-visit documentation as required by the workflow
Capture information accurately and concisely
Communicate directly with the Nurse Practitioner regarding missing or unclear information
EMR & Document Management
Enter and maintain clinical documentation in ChartPath
Navigate PointClickCare for patient information and documentation as required
Use OneDrive for applicable document storage and file management
Maintain accurate and organized patient records
Prevent duplicate, incomplete, or incorrectly filed documentation
HIPAA Compliance & Confidentiality
Maintain strict confidentiality of patient records and protected health information
Follow HIPAA requirements and client security procedures
Handle medical information securely across all systems and communication channels
Maintain high standards of accuracy, integrity, and discretion
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong knowledge of medical terminology and clinical documentation required
EMR / EHR documentation experience required
Excellent written English required
Strong organization and attention to detail required
Ability to handle a fast-paced clinical workload required
Ability to quickly learn unfamiliar healthcare software required
Prior experience as a Medical Scribe, Healthcare VA, Nurse VA, or similar healthcare support professional strongly preferred
Prior experience supporting a Nurse Practitioner, physician, or other medical provider strongly preferred
HIPAA certification strongly preferred
ChartPath experience preferred but not required
PointClickCare experience preferred but not required
OneDrive experience preferred
IDEAL CANDIDATE PROFILE
Highly accurate and detail-oriented
Strong understanding of medical terminology and clinical documentation
Comfortable working independently within a fast-paced healthcare workflow
Organized and efficient with large volumes of patient information
Able to learn new EMR systems quickly
Dependable and responsive to provider instructions
High level of integrity when handling sensitive patient information
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
ChartPath – Primary Charting / EMR System Beginning November 15
PointClickCare – Existing Healthcare System
OneDrive – Document Storage & Organization
Additional Client Communication / Documentation Systems as Required
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD – Schedule to Be Coordinated With Client
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: TBD – Schedule to Be Coordinated With Client
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–C (Clear Professional English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As the Director, Account Management, you will own the strategy, performance, and scaling of Flex’s Account Management function, leading a team of Account Managers while directly stewarding the company’s largest and most strategic partnerships. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across a growing book of business that represents a material portion of company revenue.
Reporting to the Vice President of Account Management, you will set the vision and operating model for the function—not just executing account strategy, but defining it. You will build the playbooks, processes, and team structure that allow Account Management to scale, ensure partners are deeply engaged with Flex’s products, and translate partner relationships into durable, compounding business value. You will also serve as a senior commercial leader internally, partnering with executives across the company and representing the voice of our partners at the leadership table. The ideal candidate is a seasoned, hands-on leader with strong commercial instincts, operational rigor, experience building and scaling teams, and a passion for building durable partner relationships in high-growth B2B or B2B2C environments.
What you’ll do
Account Ownership & Growth
Own the retention and expansion strategy for a portfolio of our strategic and largest accounts, with accountability for renewals, upsells, cross-sells, and expansion revenue across the function.
Personally lead the most strategic, complex, and executive-level partnerships, setting the standard for how Flex shows up with its largest partners.
Define account planning frameworks that identify growth opportunities across new products, expanded portfolios, and deeper integrations, and ensure consistent execution across the team.
Partner closely with Sales leadership to align on account strategy, ensure seamless handoffs, and deliver a consistent partner experience across the customer lifecycle.
Partner Relationship Management
Build and maintain executive-level relationships within partner organizations, serving as a trusted advisor and senior point of escalation post-sale.
Anticipate partner needs, risks, and opportunities at a portfolio level, ensuring timely escalation, resolution, and proactive value delivery.
Lead executive business reviews and strategic planning conversations with key partners, and coach the team to elevate the quality of these engagements.
Team Leadership & Development
Lead, coach, and develop a multi-layered team that includes both Account Managers and people managers, setting clear expectations around performance, accountability, and partner outcomes.
Own organizational design, headcount planning, hiring, onboarding, and ramping as the Account Management organization scales.
Build and reinforce a collaborative, high-performance, and inclusive team culture, and develop the next generation of AM leaders.
Operational Excellence & Metrics
Define and own the key performance indicators for the function—retention, expansion pipeline, adoption, utilization, and partner health—and drive accountability against them.
Establish forecasting rigor, CRM hygiene, and reporting standards that support revenue predictability and executive-level reporting.
Use data and insights to shape function-wide strategy, prioritize investment, and continuously improve team performance.
Cross-Functional & Executive Collaboration
Partner with leaders across Product, Growth, Marketing, RevOps, and Partner Success to support product launches, co-marketing initiatives, and expansion programs.
Represent the voice of the partner at the leadership level, surfacing feedback and insights that help shape roadmap priorities and go-to-market strategy.
Key qualifications
12–15+ years of experience in Account Management, Partner Success, Business Development, or related roles, with at least 5+ years of people management experience, including experience managing managers.
Proven track record of owning and growing a significant book of business and driving retention and expansion across existing customer or partner portfolios.
Experience building, scaling, and leading Account Management or partner-facing organizations in B2B, B2B2C, FinTech, PropTech, or SaaS environments.
Experience managing complex, multi-stakeholder, executive-level relationships with strategic partners.
Strong commercial acumen with the ability to define strategy and identify and close growth opportunities post-sale at scale.
Demonstrated ability to lead, coach, and develop high-performing teams and to develop leaders within those teams.
Strong operational discipline, including experience with CRM tools (e.g., Salesforce), forecasting, and KPI management at a function level.
Excellent communication, presentation, and executive stakeholder management skills.
Comfortable operating in a fast-paced, high-growth, and highly cross-functional environment.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$230,000
—
$290,000 USD
OTE (Salt Lake City, all other USA cities)
$195,000
—
$240,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11625
Patient Relations & Administrative Virtual Assistant
Independent Contractor – CPT-11625 Patient Relations & Administrative Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Texas-based men's health clinic operating under the GameDay Men's Health brand is seeking a dependable Business Support VA to manage patient communication, warm-lead follow-up, appointment confirmations, billing follow-up, and recurring administrative workflows.
The company provides cash-pay men's health services, including testosterone and weight-loss treatments. The VA will help reduce the administrative workload currently handled by clinical staff, ensuring prospective and existing patients receive timely communication and that important follow-ups are completed.
The ideal candidate has excellent communication skills, a strong customer-service background, and the ability to build rapport with patients while maintaining accurate records and consistent follow-through.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Patient Communication & Lead Follow-Up
Answer incoming calls and respond to routine patient inquiries
Contact warm leads who have submitted inquiries through the website or advertising
Explain available services, pricing information, and appointment options using approved guidance
Schedule initial consultations and appointments for interested prospective patients
Follow up with new and existing patients regarding outstanding questions or next steps
Escalate clinical or treatment-related questions to authorized medical staff
Appointment & Patient Coordination
Confirm upcoming appointments and patient attendance
Follow up on incomplete intake forms and required documentation
Coordinate appointment changes and reminders
Contact existing patients regarding routine treatment-related follow-ups as directed
Maintain accurate notes and communication records
Help ensure patients receive timely and professional service
Billing & Administrative Support
Follow up with patients regarding past-due invoices and outstanding payments
Track payment statuses and flag unresolved billing issues
Update patient census records as new patients enroll
Maintain accurate active and inactive patient classifications
Keep patient information and administrative records organized
Provide routine updates to clinic management regarding outstanding tasks and follow-ups
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong phone-based customer-service experience required
Excellent spoken and written English required
Warm-lead follow-up experience strongly preferred
Administrative or patient-coordination experience preferred
Healthcare, medical-office, or wellness-industry experience is a plus
CRM or patient-management system experience preferred
Billing follow-up or accounts-receivable experience is a plus
Strong data-entry and record-management skills required
Ability to maintain patient confidentiality and follow applicable privacy procedures required
HIPAA certification required
IDEAL CANDIDATE PROFILE
Warm, confident, and professional communicator
Strong customer-service and rapport-building skills
Comfortable discussing routine services and appointment options
Highly organized and detail-oriented
Proactive with follow-up and patient communication
Dependable with recurring administrative responsibilities
Comfortable learning healthcare-specific processes and terminology
Able to work independently while supporting clinical staff
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Patient Management Systems – Client Training Provided
Phone / VoIP Communication Platforms
Email & Calendar Platforms
Microsoft Office / Google Workspace
Patient Scheduling & Billing Systems
Work Schedule
Contracted Hours per Week: 32 Hours
Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)
Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 32 hours/week
Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required); Bilingual English/Spanish candidates will be considered as well
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor –
CPT-11100 Digital Correspondence Agent
/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The client is seeking a Business Support Virtual Assistant to manage customer correspondence, email processing, and chat support operations for a property management organization.
The VA will handle high-volume written communication, provide professional customer support through chat and email channels, and assist with digital administrative processing tasks. This role requires excellent written English, strong multitasking ability, and the capacity to work overnight EST hours after training completion.
The ideal candidate is dependable, proactive, highly organized, and comfortable processing large amounts of digital information daily.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Digital Correspondence & Customer Support
Produce professional written correspondence through email and chat support channels.
Respond to customer inquiries using proper grammar, punctuation, and professional tone.
Provide customer service support during designated business hours.
Ensure all communication aligns with client satisfaction and service standards.
Email & Data Processing
Process a high volume of digital correspondence and emails daily.
Maintain accurate handling and organization of customer communications.
Assist with administrative data entry and digital record management.
Work efficiently within performance and productivity metrics.
Administrative & Operational Support
Utilize Microsoft Office tools for communication and reporting tasks.
Navigate web-based internal systems and client software platforms.
Support team operations through reliable attendance and collaboration.
Assist with additional administrative tasks as assigned.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong English reading, writing, and speaking skills required.
Excellent written communication with proper grammar and punctuation.
Prior customer service, administrative support, or chat/email support experience preferred.
Comfortable handling high-volume digital processing tasks.
Strong multitasking and organizational skills.
Typing speed of at least 35 WPM preferred.
Reliable, self-motivated, and detail-oriented.
Flexible and dependable with overnight work schedules after training.
Ability to work independently while maintaining productivity goals.
Work Schedule
Communication: Outlook, Microsoft Teams
Productivity: Microsoft Office Suite
Forms & Documentation: Microsoft Forms
Internal Software: VANTACA (client training provided)
Data Processing: Web-based platforms and digital correspondence systems
Work Schedule
Contracted Hours per Week:
40 Hours
Scheduled Working Days:
Monday through Friday for Training (4-weeks); Sunday through Thursday for Regular Schedule
Daily Working Time:
8 AM to 5 PM EST training; 8 PM to 5 AM regular schedule
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry-Junior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8 AM-5 PM EST training; 8 PM-5 AM EST (regular schedule)
Scheduled Working Days: Monday-Friday (during 4-weeks training) then Sunday-Thursday (regular schedule)
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (native or near native accent required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11611 Real Estate Investment Research & Administrative Virtual Assistant
Independent Contractor – CPT-11611 Real Estate Investment Research & Administrative Virtual Assistant/Business Support VA/Entry- Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Northern Virginia real estate investor specializing in fix-and-flip opportunities is seeking a Business Support VA to handle property research, data collection, direct-mail preparation, spreadsheet management, and recurring administrative work.
The client already has established templates and research processes. Direct real estate or construction experience is not required; the priority is finding someone who is strong at research, data organization, follow-through, and technology.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Property & Lead Research
Research probate properties and other potential acquisition opportunities
Identify properties that may fit wholesale, fix-and-flip, or fix-and-rent strategies
Search
PropStream, Stack, and similar platforms
for property and ownership information
Gather owner names, addresses, property details, and relevant public information
Validate information across multiple sources when needed
Flag properties that meet the client’s established acquisition criteria
Data & List Management
Input and maintain property and owner data in Excel or Google Sheets
Clean and organize scraped or exported lead lists
Remove duplicates and incomplete records
Track research status and completed work
Maintain consistent data formatting
Prepare clean outreach lists for direct-mail or email campaigns
Outreach & Administrative Support
Prepare and send approved letters through
OpenLetter Connect
Use established letter and email templates
Maintain mailing records and outreach history
Track completed outreach and future follow-up dates
Assist with recurring administrative and executive-assistant tasks
Handle occasional calls when required (possible future task)
Research & AI Support
Use AI tools to improve productivity and research efficiency
Conduct additional online property or ownership research
Assist with data scraping from approved sources
Follow documented research processes and templates
Escalate unclear property or ownership information rather than guessing
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Executive assistant, administrative, research, or data-management experience required
Strong Excel / Google Sheets skills required
Online research and data-scraping experience strongly preferred
AI tool familiarity preferred
PropStream or similar property-data platform experience is a plus
Direct-mail platform experience is a plus
Real estate or construction experience is a plus, but not required
Strong phone communication required for occasional calls (possible future task)
IDEAL CANDIDATE PROFILE
Strong researcher with excellent attention to detail
Comfortable working extensively in spreadsheets
Reliable with repetitive, process-driven work
Strong written and spoken English
Technically comfortable and familiar with AI tools
Able to work independently from templates and SOPs
Comfortable learning real-estate-investment terminology after hire
SOFTWARE
Microsoft Excel / Google Sheets
PropStream, Stack, or Similar Property Research Platforms
OpenLetter Connect
AI Productivity Tools
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 3 PM - 5 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: 3 PM - 5 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11764
Sleep Test Specialist (S1)
Independent Contractor – CPT-11764 Sleep Test Specialist (S1)/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company is transforming the way sleep apnea is diagnosed and treated by bringing the entire process into the comfort of patients' homes. Through innovative solutions, including FDA-certified mandibular advancement devices (MADs) and convenient at-home sleep testing, Daybreak is committed to improving patients' health and quality of life.
We are looking for a Sleep Test Specialist to help patients complete their sleep tests as quickly and easily as possible after receiving their testing kits.
This role combines patient communication, administrative support, follow-up, and performance tracking. The ideal candidate should be proactive, organized, persuasive, and results-oriented, with the ability to identify obstacles affecting test completion and develop effective strategies to improve patient engagement and completion rates.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Patient Communication and Engagement
Communicate directly with patients through phone calls, emails, and SMS.
Provide clear instructions and guidance to help patients complete their sleep tests.
Answer patient questions and address concerns or obstacles that may prevent test completion.
Maintain a professional, empathetic, and patient-focused approach in all interactions.
2. Patient Follow-Up and Test Completion
Proactively follow up with patients who have received their sleep testing kits but have not yet completed their tests.
Develop and implement strategies to encourage patients to complete their tests as soon as possible.
Identify reasons for delays or incomplete tests and take appropriate steps to address them.
Maintain consistent follow-up to improve patient engagement and completion rates.
3. Performance Monitoring and Reporting
Monitor patient progress and track sleep test completion metrics.
Maintain accurate records of patient interactions, follow-ups, and test statuses.
Identify trends and potential bottlenecks affecting patient conversion and completion rates.
Use performance data to refine engagement and follow-up strategies.
4. Administrative Support
Perform data entry and maintain accurate patient records.
Assist with appointment scheduling and other administrative tasks.
Document patient interactions, concerns, and follow-up activities.
Ensure patient information and records are properly updated in the appropriate systems.
5. Cross-Functional Collaboration
Coordinate with internal support, clinical, and marketing teams.
Ensure consistent communication and messaging throughout the patient journey.
Collaborate with team members to improve patient engagement and operational processes.
6. Process Improvement
Gather and communicate patient feedback regarding the sleep testing experience.
Identify recurring patient concerns and challenges.
Recommend practical improvements to make the sleep testing process easier and more convenient.
Contribute ideas and strategies to improve overall test completion rates.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
At least 2 years of experience in customer service, administrative support, patient engagement, or a similar role.
Previous healthcare or direct-to-consumer (DTC) experience is an advantage.
Bachelor's degree preferred; relevant professional experience may be considered.
Proven ability to meet or exceed performance goals in a metric-driven environment.
Excellent English communication skills, both verbal and written.
Strong interpersonal skills with the ability to communicate clearly, empathetically, and persuasively.
Highly organized and detail-oriented, with the ability to manage multiple tasks and consistent follow-ups.
Proactive problem-solver who can identify obstacles and take initiative to find solutions.
Comfortable working with CRM systems, patient management platforms, and basic reporting tools.
Previous experience with Salesforce is a plus.
Able to work independently while collaborating effectively with internal teams.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday–Friday (Anticipated; subject to Confirmation)
Daily Working Time: TBD – Full-Time Schedule Pending Client Confirmation
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: TBD – Full-Time Schedule Pending Client Confirmation
Scheduled Working Days: Monday–Friday (Anticipated; subject to Confirmation)
REPORTING TO/POC: To Be Determined
Number of VAs: TBD
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
New York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
New York, NY; San Francisco, CA; Utah; For candidates outside of these areas, you may be eligible for our relocation assistance program
서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom; Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage
ОфисheadNovi Sad
ГибридheadMalta Office; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
ГибридheadWe also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
New York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Philippines; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW