Вакансии

Location: São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for an Executive Assistant to support (2) of Figma’s Sr. Directors, Sales - LATAM + DACH. This role strategically manages the day-to-day administrative and operational needs of the LATAM + DACH businesses, while also contributing significantly to projects and initiatives that help drive the company’s priorities. We are looking for an experienced Executive Assistant who has supported at a VP level in complex global markets. This is a full-time role based in our São Paulo hub and requires fluency in both Portuguese and English. What you’ll do at Figma: Manage Sr. Directors’ calendars, meetings, expenses, and business travel arrangements Brief and prepare Sr. Directors ahead of key meetings, calls, and events, including confidential reports and materials Coordinate Senior Management meetings, including agendas, materials, action items, and follow-up Lead planning and execution of monthly and quarterly meetings and in-person leadership offsites, coordinating content, slides, venues, and stakeholders Build executive materials using Figma, Figma Slides, and FigJam Act as a key liaison between Sr. Directors, their leadership teams, and the wider LATAM + DACH teams Work alongside the Sales EA team and greater EA team to provide some support for logistics of internal events, team offsites and external events Evolve and create processes for efficiency and global alignment We'd love to hear from you if you have: 4+ years of experience in an administrative or support role Fluent in both Portuguese and English, with strong communication skills across a wide range of stakeholders Thrive in fast-paced environments and adapt quickly to changing priorities and demands Expert at prioritizing, anticipating needs, and handling sensitive information with discretion and confidentiality Bring a positive, reliable approach and foster an inclusive environment where others can thrive While it’s not required, it’s an added plus if you also have: Previous experience supporting customer facing teams and/or sales Experience supporting senior leadership at fast paced SaaS companies At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI-JB6 At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Sydney, Australia Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Задачи: — Обработка входящих запросов и тикетов клиентов. — Ответы на вопросы клиентов и предоставление точной информации. — Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта. — Эскалация сложных вопросов соответствующим внутренним командам. — Отслеживание и сопровождение открытых запросов до их решения. — Поддержание ясной коммуникации с клиентами на протяжении всего процесса. — Ведение точной информации о клиентах и истории коммуникаций в HubSpot. — Обновление статусов клиентов и тикетов. — Отслеживание открытых проблем и обеспечение их решения. — Сбор повторяющихся вопросов и проблем клиентов и передача их соответствующим командам. — Помощь в улучшении внутренних процессов на основе обратной связи клиентов. Требования: — Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли. — Опыт работы с тикетами, запросами клиентов или очередями поддержки. — Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом. — Хорошие письменные и устные коммуникативные навыки на английском и русском языках. — Хорошие организационные навыки и внимание к деталям. — Способность одновременно обрабатывать несколько запросов клиентов. — Опыт работы с CRM или системами тикетов будет плюсом. — Уверенность в работе в быстрорастущей стартап-среде. — Уровень английского B2+ (письменно и устно). Будет плюсом: — Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах. — Понимание процессов KYB/KYC или онбординга. — Опыт работы с международными клиентами. — Опыт работы с HubSpot или аналогичными CRM/системами поддержки. Условия: — Работа в международной fintech компании, работающей в Африке, MENA и Азии. — Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами. — Тесное взаимодействие с командами Product, Compliance и Operations. — Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.

Location: Remote USA Workplace: Remote Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe. ⚡ THE DAY-TO-DAY - Master the Domain: Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services. - Tackle High-Stakes Incidents: Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions. - Architect Resilient Futures: Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability. - Elevate Observability: Build and refine advanced observability tools to catch issues before they reach production. - Champion Engineering Balance: Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability. - Empower the Team: Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization. 🧠 YOUR SUPERPOWERS - Battle-Tested Expertise: Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems. - Cloud Architecture Wizardry: Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming. - Engineering Precision: Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks. - Incident Command Ready: Show a proven track record of steering large-scale incident management and driving high-impact reliability programs. - Cross-Functional Influence: Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact. 🎁 BONUS POINTS - Next-Gen Automation: Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines. - Mass-Scale Experience: Prior history scaling multi-tenant SaaS environments in rapid-growth markets. U.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: București, Romania Workplace: hybrid About us EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About UXMatrix UXMatrix develops a broad range of digital products, including bespoke frontend applications, reusable templates, widgets, APIs, automated quality-assurance solutions, and a fully customizable WordPress-based CMS. Our products serve multiple operators, brands, and regulated markets, requiring us to balance customer needs, end-user experience, technical scalability, regulatory requirements, and commercial value. About the Role We are looking for a Sportsbook Product Owner to join the UXMatrix Product Team and take ownership of the development and continuous improvement of our sportsbook frontend experience. You will define what should be built and why, translating customer, market, and business needs into clear product outcomes and actionable requirements for the development team. You will work closely with design, engineering, QA, delivery, sportsbook platform teams, commercial stakeholders, and operators throughout the complete product lifecycle—from discovery and definition through delivery, launch, measurement, and optimization. The ideal candidate combines strong product thinking with an understanding of sportsbook user journeys, frontend technology, data, and agile delivery. You should be comfortable making decisions, challenging assumptions, managing competing priorities, and maintaining a clear product direction in a fast-paced environment. What You'll get to do: Product Vision and Strategy Define and communicate the product vision, strategy, objectives, and roadmap for the sportsbook frontend. Translate company strategy, operator requirements, market trends, and end-user needs into clear product priorities. Identify opportunities to improve sportsbook acquisition, engagement, conversion, retention, and overall user experience. Balance reusable product capabilities with operator-specific and market-specific requirements. Contribute to the long-term evolution of the sportsbook product, including personalization, modularity, scalability, and multi-tenant capabilities. Clearly articulate the business and customer value behind proposed initiatives. Product Discovery and Requirements Work with operators, commercial teams, internal stakeholders, and end users to identify problems, needs, and product opportunities. Analyze sportsbook journeys such as event discovery, navigation, search, market selection, bet placement, betslip usage, live betting, promotions, and bet management. Convert business needs into clear product requirements, user stories, acceptance criteria, process flows, and functional specifications. Break down complex initiatives into manageable and independently deliverable increments. Validate requirements with design, engineering, QA, platform teams, and relevant stakeholders before development begins. Ensure regulatory, responsible-gambling, accessibility, localization, and market-specific requirements are considered during product definition. Maintain complete, accurate, and accessible product documentation in Jira and Confluence. Roadmap and Prioritization Own and continuously maintain the product backlog. Prioritize initiatives and backlog items based on customer value, user impact, commercial potential, strategic alignment, risk, effort, and technical dependencies. Define minimum viable product scope and phased-delivery approaches for larger initiatives. Manage scope throughout the delivery lifecycle and ensure material changes are assessed, documented, and agreed with the appropriate stakeholders. Balance new product development, operator requirements, technical improvements, defects, and technical-debt reduction. Make clear prioritization decisions when capacity or timelines are constrained. Agile Delivery Work closely with engineering, design, and QA throughout planning, refinement, development, testing, and release. Ensure the development team understands the product objectives, user needs, requirements, and expected outcomes. Lead or actively contribute to backlog refinement, sprint planning, reviews, and relevant product workshops. Provide timely clarification and make product decisions during development. Identify dependencies, risks, and blockers early and collaborate with the appropriate owners to resolve them. Accept completed work based on agreed requirements and acceptance criteria. Support release planning and ensure features are ready from a product, operational, documentation, and stakeholder perspective. Maintain delivery transparency and communicate progress, risks, scope changes, and decisions clearly. Stakeholder and Client Management Act as the primary product contact for assigned sportsbook initiatives. Build strong working relationships with operators, sportsbook platform teams, commercial stakeholders, engineering, UX, QA, delivery, and senior management. Facilitate product workshops, requirement-gathering sessions, demonstrations, and roadmap discussions. Set clear expectations regarding product scope, priorities, dependencies, and delivery assumptions. Evaluate stakeholder requests objectively and challenge solutions that do not support the product strategy or provide sufficient customer value. Present recommendations using evidence, product data, competitive analysis, and clearly structured business arguments. Support client presentations, product demonstrations, sales opportunities, and RFP responses when required. Product Performance and Continuous Improvement Define success criteria and measurable KPIs for new features and product initiatives. Monitor sportsbook metrics such as event-to-bet conversion, betslip completion, bet placement success, click-through rates, engagement, bet frequency, retention, and feature adoption. Use quantitative data, qualitative feedback, user research, and operational insights to evaluate product performance. Review delivered features after launch and identify opportunities for optimization. Work with UX and analytics teams to identify friction, abandonment points, usability issues, and unmet customer needs. Maintain awareness of sportsbook market developments, competitor products, user-experience patterns, and emerging technologies. Conduct competitor and feature-comparison analysis to identify meaningful product differentiators. Propose improvements that strengthen the UXMatrix sportsbook proposition and create measurable value for EveryMatrix clients. What we’re looking for: At least three years of experience in product ownership, product management, business analysis, or a comparable digital-product role. Experience in iGaming. Experience working with cross-functional software-development teams in an agile environment. Strong ability to translate business and user needs into clear, structured, and testable product requirements. Demonstrated experience managing product backlogs, priorities, scope, dependencies, and stakeholder expectations. Strong analytical and problem-solving skills, with the ability to make evidence-based product decisions. Excellent written and verbal communication skills. Confidence presenting product recommendations and reasoning with technical, commercial, and senior stakeholders. Strong organizational skills and the ability to manage multiple initiatives and competing priorities. Ability to understand technical concepts, frontend architecture, APIs, integrations, and platform dependencies at a product level. Experience using Jira, Confluence, or equivalent product and delivery-management tools. Professional proficiency in English. A degree in technology, economics, business, or a related discipline. What Success Looks Like Success in this role means establishing a clear and evidence-based direction for the sportsbook frontend, maintaining a well-prioritized and delivery-ready backlog, improving collaboration between product and engineering, and delivering measurable improvements for operators and sportsbook users. You will be expected to create alignment around what we build, why we build it, and how we determine whether it has been successful. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We are looking for a Sales Executive to join our expanding Inbound Sales Team. What you'll do: Qualifying inbound leads and closing deals. Turning leads into customers. Activate and engage customers to ensure they start using our product. Work closely with other teams to create a seamless sales experience. Track and analyze your daily performance, always aiming for improvement. Be a true Finom ambassador—understand our product inside out and communicate its value clearly. What you'll bring: 1-3 years of experience in sales, with a strong focus on high-volume, inbound sales. Strong communication and people skills—you know how to build rapport and close deals. You’re organized—you manage multiple customers at different sales stages with ease. A results-driven mindset: you set goals and work hard to exceed them. Adaptability and resilience—you thrive in a fast-paced environment. Passion for fintech and eagerness to stay ahead of industry trends. Experience in Fintech, SaaS, or B2B Banking startups is beneficial Must-have: fluent English and additional Native level French You work well independently but love being part of a team. You're ambitious, competitive, and goal-oriented—you love winning! CV Review 30-minute interview with the recruiter. 45-minute interview with the Hiring Manager. 45-minute Final interview with the Department Lead. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: București, Romania Workplace: hybrid About us EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About the Role We are looking for a Product Data Analyst to join the UXMatrix Product Team and help establish a consistent, evidence-based approach to product development and optimization. You will define how product performance and user behaviour are measured, ensure that the necessary data is collected accurately, and transform that data into insights and recommendations that Product Owners, UX Designers, Engineering teams, and business stakeholders can act upon. This role extends beyond dashboard creation and regular reporting. You will investigate user journeys, identify friction and opportunities, support product discovery, define feature-success criteria, and determine whether released initiatives achieve their intended customer and business outcomes. You will work across UXMatrix products, with a particular focus on critical frontend journeys such as registration, login, deposit, sportsbook navigation, event discovery, bet placement, casino discovery, promotions, content interaction, and customer retention. What You'll get to do: Product Measurement Strategy Work with Product Owners and stakeholders to translate business objectives into measurable product outcomes and KPIs. Establish clear success criteria before features and initiatives enter development. Define leading and lagging indicators across acquisition, activation, engagement, conversion, retention, and feature adoption. Help product teams distinguish between activity metrics, diagnostic metrics, and measurable customer or business outcomes. Ensure product recommendations are supported by reliable data, user research, or clearly documented hypotheses. Analytics Tracking and Data Quality Define and maintain analytics tracking plans for websites, applications, widgets, and critical user journeys. Translate business questions and measurement objectives into clear technical tracking requirements. Validate analytics implementations before and after release. Monitor data quality and investigate broken events, incomplete parameters, unexpected changes, and reporting discrepancies. Ensure that tracking implementations comply with consent, privacy, security, and applicable regulatory requirements. Product and User-Behaviour Analysis Identify abandonment points, friction, behavioural patterns, and opportunities for improvement. Segment users according to relevant characteristics such as acquisition source, device, market, lifecycle stage, product preference, engagement level, or previous behaviour. Conduct funnel, cohort, retention, conversion, path, and behavioural analyses. Analyze critical user journeys Combine quantitative data with UX research, customer feedback, technical performance, and operational context. Reporting and Data Visualization Build and maintain dashboards that provide stakeholders with a clear view of product performance. Create reporting views appropriate for Product Owners, UX teams, Engineering teams, operators, commercial stakeholders, and senior management. Present trends, anomalies, risks, and opportunities clearly and concisely. Reduce dependency on manual reporting by developing reusable and automated dashboards. Ensure KPI definitions remain consistent across products, teams, and reports. Deliver focused analysis and actionable recommendations rather than reporting data without interpretation. Product Discovery and Decision Support Support Product Owners during product discovery by evaluating evidence, sizing opportunities, and identifying behavioural problems. Provide data to support roadmap prioritization, business cases, and investment decisions. Help product teams formulate measurable hypotheses for proposed product changes. Challenge assumptions and stakeholder requests when they are not supported by evidence or a clearly defined customer problem. Conduct market, benchmark, and competitor analyses when relevant to product decisions. Contribute relevant data and insights to product reviews, client presentations, RFP responses, and strategic discussions. Experimentation and Feature Evaluation Define hypotheses, success metrics, guardrail metrics, and evaluation criteria for product experiments. Support A/B tests, controlled rollouts, phased releases, and other product-validation methods. Conduct post-launch reviews to determine whether delivered features achieved their intended outcomes. Track whether recommendations lead to product changes and measurable improvements. Stakeholder Collaboration Work closely with Product Owners, UX Designers, Developers, QA Engineers, Architects, BI teams, operators, and commercial stakeholders. Facilitate workshops to define business questions, KPIs, success criteria, and tracking requirements. Proactively identify relevant insights rather than working exclusively from reporting requests. Establish a regular product-insight cadence through reviews, reporting, and focused deep-dive analyses. Keep stakeholders informed about measurement gaps, data-quality risks, and significant product-performance changes. What we’re looking for: At least three years of experience in product analytics, digital analytics, business intelligence, data analysis, or a comparable analytical role. Previous experience in sportsbook, iGaming, gaming, fintech, e-commerce, or another transactional or regulated digital industry. Strong SQL skills and experience extracting, combining, validating, and analyzing data from multiple sources. Experience analyzing digital-product behaviour, including user journeys, conversion, engagement, feature adoption, and retention. Experience defining analytics events, parameters, tracking plans, event taxonomies, and measurement frameworks. Practical experience with analytics and visualization tools such as GA4, Microsoft Clarity, Power BI, Looker, Tableau, Amplitude, Mixpanel, or equivalent platforms. Ability to transform complex data into clear findings and actionable product recommendations. Strong written and verbal communication skills, including the ability to present findings to technical and non-technical audiences. Strong attention to detail and a disciplined approach to data quality and validation. Experience collaborating with Product, UX, Engineering, QA, BI, and commercial teams. Good understanding of web and mobile application behaviour, including client-side and server-side tracking. Professional proficiency in English. A degree in statistics, mathematics, computer science, economics, business, or another relevant discipline. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Задачи: — Находить маркетинговые и ростовые возможности и превращать их в конкретные действия. — Работать непосредственно с контентом, SEO/GEO, email, продуктовым маркетингом, привлечением, конверсией и другими областями, где можно повлиять. — Использовать AI-агентов и автоматизацию как основную часть ежедневной работы. — Создавать и улучшать рабочие процессы, которые помогают достигать большего с помощью AI. — Использовать данные и бизнес-результаты для понимания, что работает, что нет и что нужно улучшить. — Работать напрямую с командами продукта, разработки и поддержки для понимания продуктов, клиентов и возможностей. — Брать ответственность от выявления возможности до исполнения, измерения и улучшения. Требования: — Опыт использования AI-агентов, автоматизации или продвинутых AI-рабочих процессов в повседневной работе с подтверждёнными результатами. — Быстрая адаптация к изменяющимся приоритетам и эффективная работа в условиях неопределённости. — Сочетание стратегического мышления и сильного практического исполнения, умение превращать идеи в действия. — Понимание связи маркетинга с бизнес-результатами и наличие конкретных примеров влияния. — Готовность работать в разных областях маркетинга, носить разные «шляпы» и учиться новому. — Опыт маркетинга технических продуктов, предпочтительно в софте, SaaS, WordPress или смежных сферах. — Способность работать самостоятельно, принимать решения и продвигать дела без детальных инструкций. Условия: — Прибыльная, самостоятельно финансируемая компания, растущая с 2007 года. — WPML используется более чем на 1.5 миллионах сайтов по всему миру. — Работа напрямую влияет на то, как люди узнают о продуктах, понимают их ценность и выбирают их. — Реальная ответственность и свобода формировать маркетинговый подход, а не просто выполнять готовый план. — Тесное сотрудничество с командами продукта, инженерии, поддержки и маркетинга. — Возможность переосмыслить маркетинг с помощью AI и реализовать свои идеи в рабочих процессах и результатах.

BelesAI развивает собственные решения для автоматизации бизнес-процессов образования, управления и безопасности, а также помогает компаниям внедрять современные цифровые решения. Требования: — Опыт работы в маркетинге от 1 года. — Понимание digital- и performance-маркетинга, маркетинговой воронки и основных метрик: CPL, CAC, Conversion Rate, ROMI. — Умение запускать, анализировать и оптимизировать рекламные кампании, тестировать гипотезы и работать с аналитикой. — Навыки подготовки офферов, постановки ТЗ дизайнеру и работы с контентом. — Самостоятельность, инициативность и ответственность за результат. — Опыт работы с B2B, SaaS или IT-продуктами будет преимуществом. Условия: — Full-time, работа в офисе в Астане, Левый берег ЭКСПО. — График 5/2, с 9:00 до 18:00. — Работа с B2B IT-продуктом, возможность самостоятельно тестировать маркетинговые гипотезы, запускать рекламные кампании и напрямую влиять на привлечение клиентов и рост продукта.

Задачи: — Работа с CRM, ведение воронки продаж, клиентской базы, задач и внутренней документации. Требования: — Опыт в B2B-продажах от 1 года. — Опыт активного поиска и привлечения клиентов. — Умение проводить переговоры, презентации и работать с возражениями. — Понимание полного цикла продаж: от первого контакта до заключения сделки и оплаты. — Грамотная устная и письменная речь на русском и казахском языках. — Самостоятельность, инициативность, ответственность и ориентация на результат. — Опыт продаж IT- или SaaS-продуктов будет преимуществом. Условия: — Full-time, работа в офисе в Астане, Левый берег ЭКСПО. — График 5/2, с 9:00 до 18:00. — Фиксированный оклад + прогрессивная бонусная система без потолка. — Ежемесячный план продаж и дополнительное вознаграждение за результат сверх установленного плана. — Работа с B2B IT-продуктом и возможность напрямую влиять на уровень своего дохода.

Задачи: — Быть основным контактным лицом для назначенных клиентов, развивать стратегические отношения и направлять внедрение платформы и планирование успеха — Проводить регулярные бизнес-обзоры (QBRs/EBRs), четко сообщать о ROI и согласовывать метрики успеха для поддержки удержания и расширения — Понимать отрасли, цели и проблемы клиентов для предоставления индивидуальных рекомендаций и согласования внутренних и внешних заинтересованных сторон по целям успеха — Повышать осведомленность и использование ключевых функций платформы, обеспечивать постоянное обучение и выявлять возможности для расширенного внедрения — Проактивно контролировать состояние клиентов, управлять эскалациями и сотрудничать с командами продукта, инженерии, поддержки и продаж для решения проблем и обмена действенными инсайтами — Поддерживать экспертные знания о дорожной карте продукта и сообщать клиентам о соответствующих обновлениях и улучшениях — Координировать с внутренними командами разработку и выполнение планов успеха клиентов, устраняя риски до того, как они повлияют на вовлеченность или удовлетворенность Требования: — Опыт работы в enterprise SaaS не менее 5 лет, из них не менее 3 лет в Customer Success, TAM или поддержке — Доказанная способность управлять большими портфелями клиентов и развивать долгосрочные отношения, включая на уровне руководителей — Отличные коммуникативные, презентационные и организационные навыки, умение эффективно вести стратегические и технические разговоры — Сильные навыки решения проблем и опыт разрешения эскалаций при сохранении положительного опыта клиента — Владение CRM и инструментами управления кейсами, такими как Salesforce и Jira — Техническая компетентность в области интернет-технологий, сетей и продуктов электронной безопасности — Степень бакалавра в области компьютерных наук, инженерии или смежной технической дисциплины, либо эквивалентный практический опыт Условия: — Фактическая компенсация определяется на основе навыков, опыта, квалификации и географического положения — Возможность получения бонусов, акций и комплексного пакета льгот Роль предполагает удаленную работу из США.

Задачи: — Развивать, управлять и закрывать сложные циклы продаж; поиск клиентов, проведение исследований, презентация бизнес-кейсов, ведение переговоров и заключение новых сделок на уровне крупных предприятий (5,000+ сотрудников). — Проводить убедительные презентации и бизнес-кейсы для руководителей, демонстрируя стратегическое мышление, деловую хватку и исключительные навыки консультативных коммуникаций. — Обеспечивать точные и основанные на аналитике прогнозы по воронке продаж ежемесячно, ежеквартально и ежегодно, поддерживать чистоту CRM (Salesforce). — Выступать экспертом-консультантом по цифровой и операционной трансформации; стимулировать возможности для допродаж, кросс-продаж и расширения взаимодействия с корпоративными клиентами. — Активно руководить и координировать межфункциональные команды по работе с клиентами — маркетинг, развитие продаж, консультанты по решениям, юридический отдел, безопасность и внедрение — для обеспечения высокого уровня обслуживания корпоративных клиентов. — Умело управлять сложными юридическими, закупочными, комплаенс и процессами безопасности в сотрудничестве с внутренними командами и клиентами. — Быть в курсе тенденций SaaS и лучших отраслевых практик, чтобы быть ценным советником для клиентов и команды Wrike. — Руководить процессом управления изменениями и планированием внедрения для корпоративных покупателей, обеспечивая согласованность, обучение и готовность больших групп покупателей. — Обеспечивать плавную передачу клиентов командам Customer Success и внедрения, четко документируя цели, ожидания и ключевые выводы для дальнейшего взаимодействия. — Регулярно собирать и передавать информацию о клиентах, конкурентной разведке и рыночной обратной связи руководству продуктов, продаж и маркетинга для постоянного улучшения. — Наставлять и поддерживать развитие младших аккаунт-менеджеров, делясь лучшими практиками и участвуя в инициативах по развитию команды. Требования: — Владение языками по необходимости. — Более 5 лет успешного опыта полного цикла продаж SaaS, включая привлечение новых корпоративных клиентов (крупные сделки, несколько заинтересованных сторон). — Успешный опыт ведения сложных сделок с организациями Fortune 1000/Global 5000 и взаимодействия с руководителями C-уровня. — Навыки консультативных продаж с использованием методологий MEDDIC, Challenger или Question-Based Selling. — Выдающееся исполнительное присутствие, деловая хватка и способность переводить техническую ценность в убедительные истории о ROI, адаптированные к потребностям клиентов. — Способность управлять несколькими процессами продаж и большими воронками с постоянным достижением или превышением квот. — Сильные письменные, устные и презентационные навыки; комфорт в проведении важных встреч с руководством и демонстраций продуктов. — Опыт управления юридическими, закупочными и информационными процессами безопасности для крупных корпоративных соглашений. — Владение Salesforce и современным стеком технологий продаж SaaS. Особые качества: — Опыт в управлении рабочими процессами, проектами или успешные продажи клиентам из маркетинга, профессиональных услуг, производства или инженерии. — Свободное владение немецким и английским языками (устно и письменно). Условия: — Работа в высокоэффективной команде по привлечению новых корпоративных клиентов с фокусом на рост выручки. — Совместная культура, структурированное обучение и постоянное развитие навыков. — Гибкие условия работы с возможностью удаленной работы. — Конкурентная компенсация: базовая зарплата плюс неограниченная комиссия за результат. — Четкие карьерные пути с возможностями продвижения на старшие позиции или руководящие роли.

Задачи: — Развивать, управлять и закрывать сложные циклы продаж; поиск клиентов, проведение исследований, презентация бизнес-кейсов, ведение переговоров и заключение новых сделок на уровне крупных предприятий (более 5000 сотрудников). — Проводить убедительные презентации и бизнес-кейсы для руководителей, демонстрируя стратегическое мышление, деловую хватку и исключительные навыки консультативного общения. — Обеспечивать точные прогнозы по воронке продаж на месячной, квартальной и годовой основе, поддерживать чистоту CRM (Salesforce). — Выступать экспертом-консультантом по цифровой и операционной трансформации; стимулировать возможности для дополнительных продаж и расширения сотрудничества в рамках корпоративных клиентов. — Активно руководить и координировать межфункциональные команды по работе с клиентами, включая маркетинг, развитие продаж, консультантов по решениям, юридический отдел, безопасность и внедрение. — Умело управлять сложными юридическими, закупочными, комплаенс и процессами безопасности в сотрудничестве с внутренними командами и клиентами. — Следить за тенденциями SaaS и лучшими практиками отрасли, чтобы быть ценным советником для клиентов и команды Wrike. — Руководить процессом управления изменениями и планированием внедрения для корпоративных покупателей, обеспечивая согласованность, обучение и готовность больших групп. — Обеспечивать плавную передачу клиентов командам по успеху клиентов и внедрению, документируя цели, ожидания и ключевые выводы. — Регулярно собирать и передавать информацию о клиентах, конкурентной разведке и рыночной обратной связи руководству продуктов, продаж и маркетинга. — Наставлять и поддерживать развитие младших аккаунт-менеджеров, делясь лучшими практиками и участвуя в инициативах по развитию команды. Требования: — Владение языками по необходимости. — Более 5 лет успешного опыта полного цикла продаж SaaS, включая привлечение новых корпоративных клиентов с крупными сделками и множеством заинтересованных сторон. — Успешный опыт работы с Fortune 1000/Global 5000 и взаимодействия с руководителями C-suite. — Навыки консультативных продаж с использованием методологий MEDDIC, Challenger или Question-Based Selling. — Выдающееся исполнительное присутствие, деловая хватка и умение переводить техническую ценность в убедительные истории о ROI, адаптированные к потребностям клиентов. — Способность управлять несколькими процессами продаж и большими воронками с постоянным достижением или превышением квот. — Сильные письменные, устные и презентационные навыки; комфорт в проведении важных встреч с руководством и демонстраций продуктов. — Опыт управления юридическими, закупочными и информационными процессами безопасности для крупных корпоративных соглашений. — Владение Salesforce и современным стеком технологий продаж SaaS. Особые качества: — Опыт в управлении рабочими процессами, проектами или опыт продаж клиентам из маркетинга, профессиональных услуг, производства или инженерии. — Свободное владение немецким и английским языками (устно и письменно). Условия: — Гибкий удалённый формат работы с поддержкой для успешной работы из дома или офиса. — Конкурентная компенсация: базовая зарплата плюс неограниченная комиссия за результат. — 25 календарных дней оплачиваемого отпуска. — Родительский отпуск: 26 недель по беременности и родам / 4 недели по уходу за отцом. — 2 дня волонтёрской деятельности. — Программа "Велосипед на работу". — Медицинская страховка для сотрудников и их иждивенцев. — Страхование жизни. — Защита дохода. — Пенсионная программа. Компания: Wrike — мощная платформа управления работой, объединяющая команды и организации для совместной работы и повышения продуктивности. Компания работает распределённо с более чем 1000 сотрудников по всему миру, поддерживая гибкие форматы работы, включая удалёнку и гибрид. В компании ценят клиентский фокус, сотрудничество, креативность и ответственность.

Задачи: — Проектировать, внедрять и поддерживать полный жизненный цикл платформ управления идентификацией и доступом (IAM). — Администрировать Okta, службы каталогов, многофакторную аутентификацию (MFA) и продвинутые методы управления паролями. — Управлять основными инструментами для совместной работы, включая Google Workspace, Microsoft O365, Slack и Jira/Confluence. — Контролировать глобальный парк устройств Mac и Windows с помощью Jamf и MS Intune. — Создавать автоматизированные рабочие процессы для предоставления, отзыва доступа и управления приложениями. — Внедрять управление идентификацией, включая ролевой доступ (RBAC), проверки прав и процессы сертификации доступа. — Руководить техническим подключением новых SaaS-приложений для единого входа (SSO). — Тесно сотрудничать с командой безопасности для интеграции лучших практик безопасности в IT-инфраструктуру. — Разрабатывать техническую документацию, дорожные карты и политики соответствия. — Обеспечивать техническую поддержку высокого уровня и эскалацию сложных IT-операций. Требования: — Опыт работы не менее 5 лет в инженерии IAM и управлении IT-инфраструктурой. — Глубокие практические знания конфигурации Okta, создания политик и интеграции приложений. — Знание стандартов IAM: SAML, SCIM, OAuth, OIDC, IGA, RBAC, LDAP. — Навыки автоматизации с использованием скриптов (Python, Bash, PowerShell) и Okta Workflows. — Опыт управления Google Workspace, Slack, Jira, Jamf (macOS) и Intune (Windows). — Высшее образование в области компьютерных наук или эквивалентный практический опыт. — Ориентация на соблюдение требований регуляторов в строго регулируемой отрасли. — Отличные навыки решения проблем, коммуникации и командной работы. Условия: — Удалённая работа из США. — Годовой оклад в диапазоне от $105,600 до $172,000 в зависимости от штата и уровня квалификации. — Пакет вознаграждений включает бонусы, акции и комплексные льготы (медицинское страхование, стоматология, гибкий график отпусков).

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention. Who you are - Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives - Action-oriented, analytical, and collaborative in approach to customer success and issue resolution - Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle - Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations - Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions - Proven track record of driving product adoption and supporting long-term customer growth What you will do - Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning - Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion - Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives - Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption - Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights - Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers - Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction Must Haves - 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles - Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level - Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively - Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience - Proficiency with CRM and case management tools such as Salesforce and Jira - Technical proficiency related to internet technologies, networking, and email security products - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience

Задачи: — Поиск и запуск партнерских активностей с компаниями из смежных ниш (fintech, legal, SaaS и др.); — Запуск небольших быстрых совместных активностей с партнерами на регулярной основе: обмен экспертными цитатами, репорты, гайды, co-branded чеклисты; — Сбор и продвижение историй успеха текущих партнеров, расширение форматов с акцентом на демонстрацию ключевых фич продукта; — Мониторинг метрик и результатов PR-активностей: позиции в выдаче, переходы на B2B страницы сайта, количество регистраций, цитируемость бренда. Требования: — Опыт работы в PR/маркетинге от 3 лет, обязательно с опытом работы на международном рынке; — Английский от уровня B2+; — Понимание специфики B2B-маркетинга, умение работать с GA4, Ahrefs/SEMrush и Brand24; — Отличные навыки переговоров; — Уверенное владение ИИ-инструментами. Будет плюсом: — Опыт работы в финтехе; — Собственная база контактов (журналисты, KOLs); — Глубокое понимание принципов SEO-оптимизации контента.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. WHAT YOU'LL DO - Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching - Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met - Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) - Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives - Build dashboards and report on customer and team performance and forecast to senior leadership - Improve team output and efficiency over time by optimizing systems and processes - Build and execute on pipeline with new clients and partners to run the end-to-end sales process - Establish a library of playbook resources for the AE team - Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance - Represent the AE team cross-functionally with leaders of other departments WHAT YOU’LL NEED - Minimum 5 years of quota carrying sales experience as an individual contributor - Minimum 3 years of experience building and leading successful, high-performing sales teams - Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment - Passion and excitement for hiring, with a thoughtful approach to team planning and development - Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills - Ability to articulate contractual, technical, and financial value points to customers, including executive leaders - Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency NICE TO HAVES - Experience with financial services sales in a full-cycle sales role - Financial services or Fintech experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Serbia; Spain; Budva, Montenegro; Portugal; Poland Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. We are looking for a Dev Manager to lead the engineering team responsible for Executive Reporting. You will combine engineering leadership with hands-on technical expertise to help customers understand patching and vulnerability trends over time through reliable reports and dashboards. What you'll do: Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback. Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority trade-offs visible. Work with Product Management and the EVP to define priorities and translate customer needs into executive reporting capabilities. Oversee the design, development, and operation of reporting capabilities, including: - Historical reporting on patches and vulnerabilities. - The Enterprise Reports Engine and reusable report execution capabilities. - Dashboard services for presenting trends and status to decision-makers. - Data aggregation and consistent calculation of reporting metrics. - Report generation, scheduling, and export workflows. Guide technical decisions within the assigned domain, from solution design through development and production rollout, while coordinating cross-cutting architecture and security decisions with their designated owners. Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately. Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure. Own automated pipelines for building, testing, validating, and deploying reporting services. Improve reporting accuracy, query performance, reliability, and observability as customer data volumes grow. Apply AI technologies where they improve reporting development, validation, or interpretation. Requirements What we're looking for: Experience leading software engineers and owning the delivery and operation of production systems. Strong software engineering fundamentals and the ability to contribute to technical problem-solving. Excellent knowledge of Node.js, JavaScript, and TypeScript. Experience building and operating AWS services in production. Hands-on experience with reporting platforms, analytics services, or data-intensive applications. Proficiency in SQL and experience with data modeling, aggregation, and query performance. Understanding of historical data, metric consistency, and data-quality validation. Strong communication skills and the ability to align engineering work with product priorities. Professional working proficiency in English for leading an English-speaking team and collaborating across functions. Nice to have: Experience writing automated tests for data pipelines, reporting calculations, and report generation. Experience with dashboard engines, scheduled reporting, and large data exports. Experience with patch management or vulnerability reporting. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products that support large numbers of endpoints. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.