Location: Global Remote
Workplace: remote
Job Description
We're hiring our first Head of Partnerships to own and grow the relationships that matter most to Metabase: the AI platforms and data warehouse vendors our customers build on every day. You'll work both ends of these relationships — building alignment with partner leadership teams, and building trust with individual sellers and solutions engineers who influence deals in the field. This is a senior, high-ownership role for someone who's built a partnerships function from the ground up before and wants to do it again, at a company loved by hundreds of thousands in the community.
What you’ll do:
Own and deepen Metabase's relationships with our key technical and go-to-market partners, with a near-term focus on major AI vendors and data warehouse providers
Build multi-threaded relationships at both the seller/field level and the partner leadership level, so Metabase stays top-of-mind at every layer of the partnership
Design and run co-selling and co-marketing motions that turn partner relationships into pipeline, not just goodwill
Represent Metabase in strategic conversations with partners ; negotiating priorities, resolving friction, and identifying where deeper technical or commercial integration creates mutual value
Build the systems, cadences, and reporting that turn partnerships from a set of relationships into a repeatable, measurable function
Identify and evaluate new partnership opportunities as Metabase's ecosystem grows
Act as the internal voice of our partners ; surfacing their roadmaps, priorities, and constraints to Sales, Marketing, and Product
What we’re looking for:
8+ years in partnerships, business development, or a related go-to-market role, with real ownership of partner relationships end-to-end
Experience building a partnerships function at a small, scaling startup — you've operated with limited playbooks and built the process as you went, not just executed an existing one
Comfortable operating at multiple altitudes: equally credible in a room with an AE or SE as in a room with a VP or Head of Partnerships
A track record of turning partner relationships into measurable pipeline and revenue, not just logos on a slide
Excellent written and verbal communicator who can represent Metabase credibly to technical and commercial audiences alike
Bonus: existing relationships within the AI or data warehouse ecosystems
Bonus: experience in open-source, developer tools, or data infrastructure companies
Qualities we’re looking/testing for
Ownership
Comfortable with experiments
Ability to create from scratch
Comfort at different altitudes (IC to VP)
Compensation
The US base salary range for this role is $175K–$250K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Do you have strong technical abilities, and excellent communication skills and can be an inspiration to your team to achieve extraordinary results? Have a passion for automation? Want to work at a company where customers have real excitement for the products you help create? At PlayStation, we are seeking engineers to join a global initiative in robust test automation and Continuous Integration/Continuous Deployment systems.
We are looking for a Software Development Engineer in Test Contractor (SDET Contractor) who can help ensure we're able to continue to grow our capabilities without negative impact to our passionate user base.
What You'll Do
Setup test frameworks, and help teams set up automation infrastructure
Automated testing of UI Frameworks, Background Services, Language runtimes, Browser technologies.
Develop and implement standard methodologies for automation, continuous build and deploy, automated testing, multi-functional end-to-end testing, including device testing, and performance testing
Work with globally distributed teams to engage early and provide continuous delivery of high quality software products that delight Sony customers
Manage, and monitor various Jenkins Jobs and report statuses
Identify and act on opportunities to improve the QA process
Expand testing and automation across teams to promote ownership of quality
Work with console developers to ensure that all features and bug fixes come with automated test coverage
Maintain and improve existing Python based automation framework
Report, track and verify defects
This Role Will Require Knowledge Of
Testing – the study and practice of a variety of test techniques and methodologies, and familiarity with prominent voices in the online testing community
Test automation – an interest in test automation to a level where you can discuss the pros and cons of various automation approaches. To support this, you also have working knowledge of a modern programming language
Agile software development – understanding of common methodologies and articulation of how a strong tester can best support their team in that context
Performance - passion for application performance and concern about application load time, perceived performance, and user retention
Qualifications
A Bachelor's degree in Computer Science or equivalent
Proven experience writing automated tests in C++, Python, JavaScript
Practical experience using development and deployment tools: Git, Docker, Conan, npm
Experience in developing CI pipelines using Jenkins / Github Actions,
Experience with Selenium or Appium
Experience with at least one modern web application framework, preferably React
Knowledge and experience testing APIs, Libraries, SDK / Application Frameworks, Native Applications
Strong technical, analytical, and problem-solving skills
Ability to work independently and as part of a team
Excellent verbal and written communication skills
Ability to estimate effort and size of features
Experience with agile development methodologies and TDD processes
Join us at PlayStation and help us build world-class experiences for our users!
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$52
—
$78 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We're looking for a Staff Data Analyst to be the senior analytical partner to our Marketing organization. You'll define how Marketing understands its own performance, influence investment decisions at the leadership level, and shape the data foundations that underpin our AI and automation capabilities. Sitting within our centralized analytics function, you'll work closely with Growth Marketing, Corporate Marketing, Revenue Operations, Finance, and Data Engineering bringing strategic thinking, deep marketing expertise, and the ability to turn complex data into clear recommendations that move the business forward.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 7+ years in marketing analytics and data strategy within complex B2B SaaS environments
- Deep marketing domain expertise, including attribution, funnel analysis, forecasting, KPI development, and lifecycle measurement
- Proven experience partnering directly with senior marketing leaders and executive stakeholders
- Experience leading attribution modernization or marketing measurement transformation initiatives
- Familiarity with AI-assisted analytics, statistical modeling, or predictive techniques in a business context
- Advanced SQL and strong experience with large-scale analytical datasets
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with Marketing and GTM platforms: Salesforce, Marketo, GA4, and related martech
What you can expect:
- A greenfield opportunity to shape the data foundations, measurement frameworks, and analytical standards that Marketing and 1Password's broader AI capabilities will depend on
- Deep partnership with Marketing leadership across planning cycles, investment decisions, and performance measurement
- Ownership of complex marketing domain work across attribution, funnel measurement, forecasting, and lifecycle analysis in a fast-moving SaaS environment
- A seat at the forefront of how AI gets applied in Marketing analytics, building the trusted, governed data foundations that every AI initiative will depend on
- Cross-functional partnership across Marketing, Finance, RevOps, Product, and Data teams with the opportunity to mentor analysts and raise the bar on analytical standards
- An environment where there's a lot to build and your fingerprints will be on it. This is a role for someone who thrives with ownership and ambiguity, not a playbook to follow
USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Lisbon, Portugal
Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia. We are here to transform the largest industry in the world, global trade, making it more transparent, efficient, and technology-driven.
Today, Joom Group brings together the following businesses: Joom, a platform for shopping from all over the world; JoomPro, the first end-to-end cross-border B2B marketplace, with successful operations in Brazil and plans to expand to other markets; JoomPulse, data platform that provides analytics and recommendations for marketplace sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group’s offices are located in China, Brazil, Portugal, Latvia, and Germany, with headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses, and products.
Our team is small and operates with high autonomy. We avoid the bloat of massive tech corporations. Instead, we empower individual engineers to solve problems that would typically require entire outsourced departments. At Joom, your work doesn't just improve metrics – it can fundamentally change the global trade.
About the Role
Mission Critical:
You will be working on most challenging problems and impactful products – whether it’s optimizing cross-border logistics through ML, architecting high-load B2B systems, developing service infrastructure with AI agents, or pioneering LLM-driven internal tools
Direct Impact:
Drive significant business impact by combining technical excellence with smart, innovative ideas that improve user experience and optimize business efficiency.
Who You Are
You are an Exceptional Software Engineer:
You have a track record of building complex, reliable systems and possess a deep understanding of the full stack, from infrastructure to ML-serving
You are "AI Ready":
You treat tools like Cursor, Claude Code, GitHub Copilot, etc. as extensions of your own capabilities to move faster and think bigger
You are confident in making decisions grounded in data and measurable outcomes
Our Tech Culture
High Engineering Density:
Work in a compact, expert and strong team serving large business
Advanced Tooling:
We encourage use of the most modern tools available (OpenAI, Gemini, Anthropic, etc), allowing to build everything you can imagine
Fast Loops:
Our infrastructure is built for speed – experiment, deploy, and see the business effect in real-time
Values & Culture
Move Fast:
We operate in a hyper-dynamic and competitive environment, where challenges and opportunities pop-up every day and successes are immediately copied. That’s why we must move fast: make smart decisions, test hypothesis and quickly scale winning solutions
Strive for Excellence:
Move Fast doesn’t mean that speed is more important than quality. Only well-executed work can enable a startup to become a successful, long-lasting company
Be Open and Honest:
To become stronger, we openly discuss problems, are not afraid to acknowledge mistakes and look deeply into their core
Together We Win:
We only win when we play as one team. Regardless of business unit, country, or department, we work toward a shared goal and do what’s best for the team as a whole
Innovate:
We are here to create services that solve customer needs far better than existing alternatives
We offer
Compensation package: base salary, performance-based bonuses and stock options
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
Relocation Support: full assistance for a smooth relocation for the employees and their family
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: United States | Miami, USA
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Latin America.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the LATAM territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region.
- Serve as the voice of the LATAM market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets across Latin America.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics.
- Ability to develop multi-country territory strategies and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
- Must be able to travel.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location.
- LatAm Countries Salary: Determined by country.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution
Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy
We'd love to hear from you if you have:
4+ years in Sales Engineering or Solutions Consulting within a SaaS environment
Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making
Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences
Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles
Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives
While not required, it’s an added plus if you also have:
Experience using or working with Payload, or other CMS/DXP experience
You embody our values and can thrive in a constantly evolving and growing environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$152,800
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
With over 180,000 business customers, Enterprise Password Manager is 1Password's core product. It is rapidly evolving into a complete credentials security platform for humans, machines, and AI agents.
This is a Senior Staff PMM role. Individual contributor with broad organizational visibility. You’ll report to the Director of Product Marketing and own EPM end-to-end: messaging, positioning, competitive strategy, and launch execution.
You will shape how the market understands credentials security as 1Password grows.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
Experience and Domain Expertise
- 7+ years of B2B SaaS product marketing, with direct experience in password management, enterprise vaulting, credentials security, or identity security.
- Working knowledge of broad cybersecurity concepts.
- You've repositioned a mature enterprise product. You know the difference between a messaging refresh and actually shifting how the market thinks about something.
- You can market to enterprise IT and security buyers: the admin managing rollout, the CISO approving the spend, and the security engineer evaluating the technical depth.
- A track record of winning in competitive markets by displacing incumbents, not just differentiating in an open field.
Technical Depth
- You understand how credentials work beyond passwords: API keys, certificates, machine secrets, passkeys, and what it takes to issue credentials to AI agents.
- Working knowledge of enterprise IT: MDM, SSO, directory services, and where password management fits in the IAM stack.
AI-Forward, Not AI-Dependent
- You use AI to go faster, not to think less. You know what to hand off and what to own, and you can tell good output from output that still needs work.
- You want AI to free up time for the work only a good product marketer can do: strategy, judgment, and narrative.
- You own the ideas you bring. Walk into a room with a recommendation and you can defend it. Candidates who produce content but can’t explain the thinking behind it won’t fit here.
Strategic Storytelling and Senior-Level Communication
- You write for multiple audiences without diluting the message. An IT admin and a CISO aren't reading the same document for the same reason. You know how to serve both.
- Strong narrative instincts: open with the problem, build to the solution, and land in a way that makes the reader feel the product was built for their situation.
- You’ve shaped category narratives, not just contributed to them.
Bonus points for:
- Security certifications (CISSP, Security+, or similar).
- Experience developing thought leadership in a fast-moving category. 1Password has a team that produces content. This role provides the point of view.
- You've repositioned an established product category. There's a real difference between entering a space and redefining it.
What you can expect:
Own EPM Product Marketing
- Own messaging, positioning, and launch strategy for the Enterprise Password Manager.
- Define how 1Password talks about credentials security for employees, service accounts, and AI agents.
- Tell the story clearly to analysts, IT buyers, security leaders, and sellers. The narrative has to work for practitioners and executives.
- Connect EPM’s story to the Unified Access platform narrative.
Build Competitive Intelligence and Category Positioning
- Own positioning and market leadership claims for EPM.
- Partner with Solutions Marketing on competitive differentiation. Know the competitive set cold: where they’re strong, where they’re not, and how to win against each.
- Track where the credentials security market is moving and keep 1Password’s messaging ahead of it.
Enable the Field with Tools That Actually Get Used
- Produce discovery decks, battlecards, objection-handling guides, and technical briefs that sellers and SEs reach for because they work.
- Take complex concepts like passkeys, machine credential lifecycle, AI agent authentication, and zero-knowledge architecture and make them usable in a customer conversation.
- Surface win/loss signals from the field and turn them into repeatable GTM motions, not one-off documents.
Influence EPM Product Strategy
- Bring the market's perspective to Product: customer evidence, analyst intelligence, competitive signals, field feedback.
- Make the market case early, before decisions are locked.
Why join us:
- The credentials security market is being reshaped by machine identities and AI agents. You'll own how 1Password tells that story.
- You'll work across product strategy, competitive positioning, and field execution. The work is visible at the executive level.
- 1Password is remote-first and has been since day one. We hire for judgment, not proximity.
- The company is growing and there's room to shape how PMM works here, not just execute what's already been defined.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Manager, AI to own the agents and the platform they run on inside Source, a new product where modern marketing teams and their AI agents build, optimize, and scale digital experiences together. Source connects a company's codebase and marketing stack into one governed workspace.
Your area spans the experience of working alongside those agents, the platform underneath (the framework, sessions, memory, and evals), how agents reach Source from outside it through MCP and the CLI, and the durable context every agent works from.
That means serving two groups at once. The developers who connect and extend the system, and the marketing teams doing the ongoing work of building brand and driving growth inside it. Both now work alongside agents, and neither will hand over real responsibility to something they can't trust. Much of what "good" looks like here hasn't been written yet, and you'll define it.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $212,500 - $255,000
- Zone B: $200,00 - $240,000
- Zone C: $186,700 - $224,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada
- 232,000 - 278,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director of Product
As a Staff Product Manager, AI, you'll…
- Own the vision, strategy, and roadmap for the agent platform underneath Source: the agent framework and service, agent sessions, shared context and memory, the core orchestrator, and the experience of steering agents while they work. You'll set the direction and drive it through to delivery with Engineering, Design, and Data.
- Ensure agents are capable, and safe to hand real responsibility to. Agents should disclose what they can do and where they came from, run with limited permissions, and land their work as a reviewable change rather than a silent merge. You'll define how autonomy expands as trust builds, along with the audit trail and cost visibility that make it defensible.
- Set the standard for what "good" means when products never behave the same way twice. Define the quality bar for agent experiences, and the eval infrastructure, harnesses, guardrails, and metrics that hold the whole area to it.
- Build the primitives once that every Source workstream ships on. Teams across Webflow are building specialized agents on your platform, from site building and content to optimization and marketing. Sequence the work so the pieces reinforce each other rather than solving the same problem three times.
- Make Source reachable from wherever the work happens. Own the MCP and CLI interfaces so outside agents and scripts get the same capabilities as embedded agents, under the same disclosure and permission model.
- Centralize the context agents build from. Agent Instructions give a project durable, governed steering, so every agent works from the same brand, structure, and business context instead of rediscovering it session by session. You'll decide how that concept evolves inside Source.
- Drive alignment across Webflow, not just your own teams. Represent the agent area to leadership and to the other Source workstreams, partner closely with the team building deterministic and long-running agent workflows, and navigate cross-functional disagreement independently and constructively.
- Roll up your sleeves and build. Product Managers at Webflow deliver value any way they can, up to and including contributing to the product directly in code. You'll prototype ideas, ship improvements yourself where it helps, and stay close enough to the implementation to make sharp product calls.
- Place durable, multi-quarter bets as the AI landscape shifts. Models, protocols, and techniques are evolving fast; you'll stay close to customers, tell real standards from fads, and keep raising the bar on how fast and how well we ship.
ABOUT YOU:
Requirements:
- BS / BA college degree or relevant experience
You'll thrive as a Staff Product Manager, AI, if you:
- Have 8+ years of product management experience, with deep expertise in AI-powered systems and a track record of owning strategy for large, ambiguous product areas. Experience with platforms, APIs, and extensibility.
- Know where LLM-based tools shine and where they break down, from substantial hands-on work with agent systems, code generation, or programmable interfaces.
- Have set the bar for "good" on non-deterministic products, defining the evals, guardrails, and success metrics that keep quality high when outputs vary from run to run, and getting a team to hold to them.
- Have built platforms other product teams ship on. You've treated other teams as your customers, drawn the line between what to build once and what to leave to them, and can point to primitives that outlived the first thing built on top of them.
- Can serve two audiences at once. You've built developer-grade tools and approachable products for marketers, and hold both in view without shortchanging either.
- Enjoy the full craft of building software. You're curious about every part of how products get made and like getting into the details wherever the work needs you, whether that's opening a pull request, leading a user interview, prototyping an idea, writing a query to pin down a metric, or writing a sharp brief.
- Lead through influence rather than authority. You set strategy and bring Engineering, Design, GTM, and leadership along, holding your own with senior stakeholders and moving decisions forward without waiting to be told. You set patterns other teams adopt and mentor as the practice grows.
- Stay curious. building fluency in emerging AI to speed up both your own work and your team's.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Americas Remote
Hi, I'm Manu, Engineering Manager at
Customer.io
. We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide.
You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at
Customer.io
depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving.
If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk.
What you'll bring:
Deep experience with distributed systems and large-scale backend architecture
Strong instincts around reliability, observability, and fault tolerance
Comfort reasoning about performance, capacity, and trade-offs at scale
Experience with event-driven systems, message queues, or data pipelines is a plus
A collaborative mindset — you raise the team around you
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line.
Engineers with customer focus
You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience.
A healthy disregard for “the way things are done”
You bring rigor and creativity. Best practices matter, but never more than forward motion.
What You’ll Do
Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data
Lead architectural decisions around performance, reliability, and real-time event processing
Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns
Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience
Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure
Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Leverage AI tools to prototype, move faster, and make better decisions
What we're looking for
Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages)
Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with APIs, observability, and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Nick Guardino, Senior Director of Marketing Ops at
Customer.io
, and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on.
Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building.
What we value
Craft over quick wins
— energized by making things robust, not just making them work.
A point of view
— we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead.
Comfortable being wrong
— you try things fast, and you course-correct just as fast.
AI-native by default
— you'd rather direct Claude to write and QA code than write it by hand.
What you'll do
Alpha-to-production ownership
— take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code.
Observability & stability
— instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do.
Deployment & infrastructure
— stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack.
Database administration
— own how agents read from and write to our databases, safely and at scale.
Fleet maintenance
— monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful.
Partner closely with the GTM AI team
— free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability.
Bring an outside point of view
— tell us what we built wrong, and back it up with a plan to fix it.
What we're looking for
4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company.
Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow.
Cloud hosting experience — Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred.
Experience with how agents interact with and edit databases, including some hands-on database administration.
Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks.
Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work — this is an AI-native role, not a hand-coding one.
Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale.
A point of view, and the willingness to ask "why did you build it that way?"
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$140,000–$170,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute Zoom call with Recruiter
45-minute Zoom call with Hiring Manager
45-minute Zoom call with a member of the GTM AI team
60-minute Live technical session with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.
WHAT YOU'LL DO
Infrastructure & Automation
- Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
- Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
- Implement monitoring and documentation practices that enable operational excellence
Client Platform Engineering
- Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.
- Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems
- Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale
- Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing
Security & Identity Management
- Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
- Identify and implement security enhancements across our SaaS stack
- Partner with our Security team to drive improvement of our enterprise security posture
SaaS Administration
- Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
- Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
- Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
- Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.
Core IT Operations
- Provide support to employees globally across hardware, software, networking, and IT tools
- Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one
WHAT YOU'LL BRING
- 5+ years of experience in IT engineering and systems administration
- Deep proficiency with Okta and Okta Workflows
- Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
- Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
- Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
- Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
- Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
- Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
- Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
- Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)
- Annual salary range: $150,000-$170,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
Role summary
We are seeking a
Senior Full Stack Engineer II
to join our Digital Innovations team and help bring our most beloved brands to digital channels. In this role, you will own user-facing features end-to-end across frontend, GraphQL/APIs, services, and data, improving performance
,
reliability, security, and accessibility. You’ll lead technical design and delivery for complex cross-stack initiatives, partnering with Product, UX, and Engineering to align on tradeoffs and execution. As a senior technical leader, you’ll set the bar through hands-on building and reviews, drive consistent client/server architecture patterns, and mentor a team of engineers.
What You’ll Do
Lead cross-functional initiatives (Product + Design + Engineering) delivering user-facing features end-to-end
Define frontend standards for Vue 3/React with TypeScript, including component and build system APIs. Promote state and GraphQL data patterns, performance budgets, and accessibility aligned with WCAG.
Design and evolve GraphQL schemas and APIs that match product workflows.
Build and ship backend changes in C#/.NET and/or Node.js, and make data model changes in Postgres/MongoDB
driven by real usage and frontend needs.
Mentor a team of engineers via pairing and code/design reviews to drive adoption of domain standards.
Participate in on-call and incident response for your domain; drive root-cause fixes and embed security-by-default in features and APIs.
Raise the agentic AI bar: model effective agent workflows for software development, share patterns for instructing and validating agents, and help fellow engineers ramp up.
What You’ll Bring
Required
7+ years building and shipping web products across frontend and backend.
Strong frontend experience with Vue 3 and/or React + TypeScript, including large-codebase maintainability and accessible UI development (WCAG-aligned).
Experience defining or evolving state management, component architecture, and design systems.
Backend and data experience designing GraphQL/REST APIs and implementing services in C#/.NET and/or Node.js, with Postgres/SQL + MongoDB.
Experience operating production services in AWS (deployments, debugging, scaling/observability basics).
Proven track record to lead cross-team execution through clear design docs, technical discussions, partner alignment, and mentoring.
Hands-on experience using AI agents for production delivery including validating and correcting AI-generated code.
Nice to Have
Event-driven patterns (queues/pub-sub).
Prior experience breaking down monolithic framework architectures, built using .NET and C#, into smaller distributed services.
Experience working with both relational (e.g., SQL Server, MySQL, Postgres) and non-relational databases (e.g., DynamoDB, MongoDB).
Curiosity about or knowledge of Wizards brands (e.g., Magic: The Gathering).
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$158,500
—
$237,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
United States, San Mateo, CA
УдалённоRemote (United States | Canada)
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