Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
About the Role
We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack.
What You'll Do
Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack.
Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Improve performance, reliability, and observability of metric query execution at scale.
Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements.
Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships.
Mentor other engineers through code review, pairing, and technical guidance.
Skills We're Looking For
Strong professional software engineering experience, with a strong track record of shipping production systems.
Deep proficiency in
Python
, including modern typing, testing practices, and packaging.
Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries.
Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines.
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members.
Experience collaborating in a distributed, asynchronous team environment.
Bonus Skills (Optional)
Prior experience contributing to or maintaining a popular open-source project.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why Join Us
Impact at scale:
Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership:
You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community.
A team that values craft:
We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation:
Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform.
This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform.
The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.
Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with Product, Integration, Data, and Architecture stakeholders to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.
This role is suited for individuals who combine deep expertise in Workday HCM with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.
What you'll be doing:
Domain Ownership & Platform Leadership (Core HCM)
Serve as a senior functional and technical lead for the Workday Core HCM domain, leading complex configuration design, system enhancements, and ongoing platform evolution.
Lead the design and implementation of complex Core HCM solutions in partnership with Human Resources stakeholders, ensuring alignment with business requirements, global standards, regulatory requirements, and operational needs:
Configure and maintain core Workday HCM components, including supervisory organizations, job families, positions, location hierarchies, and worker profiles.
Design, build, and optimize Workday Business Processes (BPs) (e.g., Hire, Transfer, Promote, Terminate, Job Change) using condition rules and validation logic.
Manage domain and business process security policies, ensuring appropriate role-based access control and data privacy compliance.
Define and enforce configuration design patterns that ensure scalability, reusability, and maintainability
Serve as a key technical authority for Core HCM design decisions, guiding trade-offs between business requirements, system capabilities, and long-term platform sustainability.
Ensure alignment of HCM and core configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)
Solution Design & Delivery Leadership
Engage with Human Resources stakeholders to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
Lead end-to-end delivery of complex Workday HCM related initiatives, including design, build, testing, and deployment readiness
Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
Support and guide analysts in solution design and configuration, ensuring alignment with platform standards
Platform Engineering & Cross-Domain Contribution
Contribute to broader Workday platform design and configuration across additional domains (e.g., Absence & Leave, Compensation, Talent, Performance)
Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
Participate in platform-level design discussions, influencing architecture, standards, and ways of working
Ensure solutions integrate effectively with upstream and downstream systems
Data, Reporting & Downstream Integrity
Design and oversee reporting solutions and calculated fields supporting core HCM and related processes
Ensure Workday HCM core data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
Ensure data accuracy, integrity, and consistency across Workday configurations and downstream consumers
Platform Reliability & Continuous Improvement
Ensure reliability and stability of business processes through proactive issue identification and root cause resolution
Identify systemic issues and drive structural improvements to platform design and configuration practices
Lead initiatives to simplify, standardize, and continuously improve Core HCM configurations, business processes, and data structures.
Contribute to evolving platform standards, governance models, and configuration frameworks
Governance, Compliance & Standards
Ensure adherence to global PTS design standards, governance practices, and engineering principles
Ensure core HCM configurations meet data privacy, security, and audit requirements
Contribute to documentation standards, testing practices, and release management processes
What we're looking for:
8+ years of experience with enterprise platforms, including significant hands-on experience with Workday
Demonstrated expertise in designing and implementing core HCM solutions, eligibility rules, calculated fields and business processes
Proven ability to own and lead complex configuration domains, including defining design patterns and standards
Strong understanding of core HCM related business processes across multiple regions and regulatory contexts
Demonstrated ability to translate complex business rules and policies into scalable, maintainable system configurations
Proven ability to troubleshoot and resolve complex configuration issues, including calculation logic and system behavior
Hands-on experience developing Workday reports and Workday Security configuration
Hands-on experience with mass data uploads using Enterprise Interface Builder (EIB) tools.
Experience working across multiple Workday domains and understanding cross-domain dependencies
Ability to guide and mentor other analysts in solution design and delivery
Preferred Qualifications:
Familiarity with payroll processes and downstream integrations
Exposure to integrations (e.g., EIB, Core Connectors) or inbound/outbound payroll feeds
Experience contributing to platform architecture, standards, or governance frameworks
Experience working in global, matrixed enterprise environments
Profile:
Deep expertise in Workday Core HCM, with the ability to lead complex solution and configuration design.
Strong systems thinker who understands cross-domain dependencies, downstream impacts, and the broader People Technology ecosystem.
Skilled at translating complex or ambiguous business requirements, policies, and regulations into scalable, sustainable system solutions.
Operates as a senior technical leader who guides others, influences design decisions, and remains hands-on when needed.
Trusted partner to Human Resources stakeholders, with strong consulting, communication, and problem-solving skills.
Demonstrates strong ownership, sound judgment, and a consistent focus on data integrity, platform reliability, and high-quality outcomes.
Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, France
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Director of Regional Sales for France, you'll take ownership of building and leading our Italian sales presence. You'll drive revenue growth, implement disciplined sales processes and technology, and partner across account management, customer success, marketing, product, engineering, and operations to deliver exceptional customer experiences. You'll report to the VP of Sales and balance hands-on field leadership with strategic vision. You'll stay close to key accounts, develop your sales team, and expand our client base. In this role, you'll be passionate about open source software, drive repeatable sales processes, and influence GitLab's growth by establishing disciplined go-to-market strategies, developing sales talent, and executing against ambitious bookings targets in France.
What you’ll do
Lead the growth of GitLab's business in France, taking ownership for building the country plan, pipeline discipline, and day-to-day execution to achieve or exceed quarterly bookings and ARR growth targets.
Manage, coach, and develop a small team of Account Executives, staying close to the field, joining customer meetings, and modeling hands-on, high-activity sales behaviour.
Drive new logo acquisition across a broad base of medium-sized Italian businesses while shaping a long-term strategy to engage larger accounts.
Build GitLab’s reputation in the Italian market by partnering with marketing, business development, and local networks to generate pipeline and increase market awareness.
Establish clear operating rhythms, sales processes, and methodologies that bring structure, organization, and accountability to the team without losing agility.
Collaborate with regional sales leaders and cross-functional partners across account management, customer success, marketing, product, engineering, and operations to align territory coverage, share best practices, and ensure consistent execution across the region.
Develop and maintain strong relationships with key accounts at the executive level (CXO and program level), positioning GitLab as a strategic partner and identifying expansion opportunities.
Analyze pipeline, forecast, and performance data to identify gaps and opportunities, adjust plans so the team focuses on the highest-impact activities, and represent the Italian business internally by sharing insights on market trends, customer needs, and resource requirements to inform regional strategy.
What you’ll bring
Experience building and leading high-performing sales teams, ideally within France, with a focus on coaching and developing talent.
Ability to design and execute a country go-to-market plan, including pipeline generation discipline, territory coverage, and disciplined deal execution.
Strength in balancing hands-on field work with strategic leadership, staying close to customers while managing day-to-day operations.
Familiarity with B2B software or technology sales and open source/DevSecOps concepts, with enthusiasm for learning GitLab’s platform and building long-term market presence.
Skills in creating structure, setting clear expectations, and driving organized, data-informed sales processes, including use of MEDDPICC or similar methodologies.
Strong relationship-building skills, with the ability to create trust and empathy with both customers and GitLab team members at all levels.
Comfort operating in a dynamic, growth-focused, all-remote environment, acting as a self-directed “manager of one” and using Salesforce.com or similar CRM and marketing automation systems to build trackable, repeatable sales processes.
About the team
You’ll join a regional sales organization focused on growing GitLab’s presence across France, working closely with Account Executives and cross-functional partners in account management, customer success, marketing, product, engineering, and operations. The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences. You’ll help shape how we organize coverage, implement disciplined sales processes, and bring structure to a high-growth region while staying aligned with global sales strategy and GitLab’s values of transparency, collaboration, and results.
#LI-BC2
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX SG Pte. Ltd. ("OKX SG") is building a robust, scalable compliance function in support of our Monetary Authority of Singapore (MAS) regulatory obligations. As Compliance Manager, you will partner with the OKX SG
CCO
and cross-functional stakeholders across Compliance, Legal, Risk, Product, and Operations to advance our Capital Markets Services (CMS) program and maintain a compliance framework aligned with MAS expectations.
What You’ll Be Doing
Assist in drafting, reviewing, and updating Singapore-specific compliance policies, procedures, job aids, controls descriptions, and governance documentation to support local regulatory requirements and licensing commitments.
Support the enhancement and ongoing maintenance of OKX SG’s AML/CFT, sanctions and broader regulatory compliance framework in line with applicable MAS rules, notices, guidelines, and internal standards.
Prepare clear, well-structured written materials for CCO, senior management, Board, auditors, and regulators, including governance decks, issue summaries, risk assessments, gap analyses, remediation updates, and regulatory briefing papers.
Track regulatory commitments, licensing conditions, control enhancements, and remediation actions arising from internal reviews, external reviews, audits, or regulatory feedback. OKX SG’s compliance function is responsible for tracking and taking corrective action to remediate findings.
Assist with the preparation and maintenance of management information, governance reporting, and status reporting across the compliance program for CMS.
Support regulatory engagements, inspections, and information requests by organizing documentation, validating evidence, and helping prepare concise, accurate responses.
Contribute to compliance training and awareness efforts for relevant stakeholders. OKX SG’s compliance framework requires training materials and attendance records to be maintained and risk-based training to be delivered where required.
What We Look For In You
8+ years of experience in regulatory compliance and financial crime compliance with a MAS regulated Singapore entity.
Direct experience supporting regulatory license applications, major regulatory change programs, regulatory remediation or supervisory engagements in Singapore.
Strong working knowledge of MAS Securities and Future Act and corresponding rules and regulations, notices and circulars
Experience drafting and reviewing policies, procedures, regulatory submissions, governance papers and other formal compliance documentation.
Strong program management skills with the ability to manage multiple workstreams, stakeholders and competing deadlines with minimal oversight.
Demonstrated ability to synthesize complex regulatory or operational issues into clear written analysis and actionable recommendations for senior stakeholders.
Proven ability to work cross-functionally across Compliance, Legal, Product, Operations, Risk, and business teams.
Excellent written, verbal, analytical and interpersonal communication skills.
Bachelor’s degree or equivalent practical experience in law, finance, business or another relevant field.
Proficient in AI tools usage and able to automate work deliverables wherever possible
Professional certifications such as CAMS, ICA, CRCM, CFA or equivalent.
Experience working in a global organization with matrixed stakeholders and shared service models.
Familiar with digital assets, blockchain technology and the role of compliant innovation in expanding economic freedom.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Chișinău
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Key Responsibilities
1. Outbound End-to-End Finished Goods Distribution
Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm).
Coordinating logistics operations between manufacturing facilities and global distribution centers.
Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit.
2. Export Compliance & Customs Clearance
Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services).
Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message).
Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR).
3. 3PL/4PL & Carrier Management
Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS).
Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management).
Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub.
4. Freight Cost Optimization & Budgeting
Tracking and optimizing the cost per unit delivered.
Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions.
5. Distribution Center Operations Alignment
Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control).
Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing.
6. Supply Chain Resilience & Risk Management
Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions.
Candidate Requirements
1. Experience & Industry Expertise
3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG).
Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express).
2. Customs & Regulatory Knowledge
Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP).
Comprehensive understanding of EU customs regulations (Union Customs Code /
Unijny Kodeks Celny
), intra-Community supplies (WDT), and exports to third countries.
Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR).
3. Language Skills
English:
Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners.
Ukrainian/russian:
Native / Fluent.
4. Analytical & Technical Skills
Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau).
Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence.
5. Lean & Soft Skills
Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing).
High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines.
We offer
Competitive compensation.
Freedom to make decisions and implement ideas.
A zero-bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
We are working to ensure that people's lives are calm and the world is safe.
Let's become a part of the team that creates a smart and useful global product!
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Director of Technology Operations
We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure.
We are looking for a Director of Technology Operations to lead that transformation.
This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes.
You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure.
Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated.
A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes.
The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention.
What you will do
Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes.
Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap.
Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy.
Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security.
Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably.
Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures.
Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service.
Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives.
Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems.
Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance.
Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises.
Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation.
Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately.
Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations.
Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function.
Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions.
Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences.
Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization.
What we are looking for
Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function.
Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles.
Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant.
Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate.
Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil.
Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams.
Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact.
Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management.
Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service.
Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation.
Experience working with Security, Risk and Compliance teams and managing technology and operational risks.
Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments.
Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus.
Experience managing budgets, vendors, contracts and technology investments.
Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined.
Track record of developing leaders and building teams that can operate without constant escalation or executive intervention.
Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it.
Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership.
Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable.
How we think about this role
We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes.
We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate.
You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements.
You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges.
At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen.
What success looks like
Within the first 6–12 months, we expect to see measurable movement in addition to plans:
reduced recurring operational toil;
increasing developer and employee self-service;
stronger and clearer service ownership;
fewer repeated incidents and systemic operational failures;
more risk-based and automated change management;
improved developer and employee experience;
clearer operational and resilience metrics;
measurable progress toward a Platform Engineering model;
stronger operational resilience and risk management;
and Heads and Leads operating with greater autonomy.
You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates.
Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools.
The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions.
Responsibilities:
Design intuitive and efficient user experiences for back-office products and internal tools.
Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs.
Collaborate closely with product managers, business stakeholders, developers, and other designers.
Conduct user research and usability testing with internal users.
Identify opportunities to simplify complex workflows and improve operational efficiency.
Maintain consistency across products by contributing to and following the design system.
Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements.
Review implemented solutions to ensure design quality and consistency.
Manage multiple design initiatives and priorities in a growing product environment.
Requirements:
5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS.
A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release.
Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions.
Figma at system-author level: variables, components, auto layout, clean handoff.
Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them.
Autonomy in a distributed team and English at B2 or above.
Nice to have:
Experience designing back-office systems, internal tools, or complex B2B products
Experience working with cryptocurrency, blockchain, or fintech products
Understanding of crypto-related workflows, terminology, and user needs
Experience with data-heavy interfaces, dashboards, tables, and complex workflows
Experience working with and contributing to design systems
Knowledge of accessibility standards and responsive design principles
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.
Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset
Responsibilities:
Assist assigned clients with day-to-day routine questions related to their account.
Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
Maintain, optimize, and negotiate contractual agreements and terms
Forecasting, monitoring, achieving, and reporting on client-based targets
Create and nourish strong relationships internally with other teams and stakeholders
Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
Promote and share the product’s benefits and value
Keep records updated in CRM, Email, Confluence, and other internal software
Occasional travel to industry expos, and conferences and attending relevant networking events
Other duties as required from time to time by the company
Requirements:
Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
Is service-first driven, self-motivated, and can work independently
Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
Works and manages time in a highly structured and efficient manner
Has strong negotiation skills and always looks for mutually beneficial solutions
Is passionate about crypto and the latest payment solutions available on the market
Has high energy, a positive attitude, and believes teamwork is crucial to success
Has outstanding problem-solving skills
Has strong organization skills, reporting skills, and attention to detail
Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
Proficiency in English and Russian, written and verbal
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Poland; Romania; Portugal; Spain
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the role
pdfFiller helps millions of customers create, edit, manage, sign and collaborate on documents digitally. We are looking for a Senior Product Marketing Manager who can connect what we build with why it matters to customers and how we win in the market.
This is a senior individual contributor role with significant ownership across positioning, go-to-market strategy, product launches, customer and competitive intelligence, and sales enablement.
We are looking for someone who is equally comfortable developing a positioning strategy, digging into customer and market data, partnering with Product on roadmap decisions, and giving GTM the tools and narratives they need to win.
What you'll be working on:
Own product positioning and messaging
Develop and continuously refine positioning, messaging and value propositions for pdfFiller across key customer segments and use cases.
Translate complex product capabilities, including AI-powered functionality, into clear customer benefits and compelling commercial narratives.
Ensure our positioning is differentiated, evidence-based and consistently reflected across the customer journey.
Lead go-to-market strategy
Own the product marketing strategy for major launches, new capabilities and strategic initiatives from early planning through adoption.
Define target audiences, use cases, value propositions, competitive differentiation, launch plans and success measures.
Partner with Product early in the development process so customer and market insight informs what we build, not simply how we market it after launch.
Develop deep customer and market insight
Build a strong understanding of pdfFiller customers, prospects, competitors and broader document productivity market.
Conduct customer research, win/loss analysis, competitive analysis and market segmentation to identify opportunities and inform Product and GTM strategy.
Turn customer insight and market data into recommendations leaders can act on.
Drive adoption and commercial impact
Partner with Growth and Lifecycle Marketing to improve activation, adoption, conversion, retention and expansion.
Identify gaps between product capability and customer understanding and develop strategies to close them.
Use data to evaluate whether positioning, launches and campaigns are changing customer behavior and contributing to business outcomes.
Enable Sales and customer-facing teams
Create sales narratives, competitive intelligence, battlecards, customer stories, presentations and other enablement materials that help customer-facing teams communicate pdfFiller's value effectively.
Partner directly with Sales to understand objections, competitive pressure and customer needs and bring those insights back into Product and Marketing.
Shape product strategy
Represent the voice of the market in product discussions.
Partner with Product leaders to evaluate market opportunities, customer problems, competitive dynamics and potential areas of investment.
Help the organization answer not only "Can we build this?" but "Who is this for, what problem does it solve, and why will customers choose us?"
Requirements:
6+ years of experience in consumer and b2b product marketing, preferably within software, productivity tools, document technology or a related technology category
Demonstrated ownership of product positioning, messaging and go-to-market strategy
Experience bringing new products or major capabilities to market
Strong understanding of SaaS customer journeys, including acquisition, activation, conversion, retention and expansion
Experience partnering closely with Product, Sales, Growth and other cross-functional teams
Strong customer research, market analysis and competitive intelligence capabilities
Ability to turn complex technology into simple, compelling customer value
Strong commercial judgment and comfort using data to make decisions
Excellent written and verbal communication skills in English
Ability to operate independently in a distributed, international organization
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
We're looking for a Senior Recruiter who's equally confident hiring engineers and commercial leaders. You'll own searches across tech and non-tech roles — from backend and ML engineers to product, marketing and sales — including the hard-to-fill ones where the right profile barely exists on the market.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets.
The Commercial team is responsible for developing and deepening relationships with high-value individual and institutional clients, understanding their needs, and connecting them with relevant products and solutions across the OKX ecosystem.
About the Opportunity
We are seeking an experienced
Assistant Relationship Manager
to support our Relationship Managers in delivering a responsive, seamless experience for high-value clients in Singapore.
You will take ownership of client preparation, day-to-day servicing, follow-up, and internal coordination across the client lifecycle. This includes ensuring RMs are well prepared for client conversations, agreed actions are completed promptly, and client requests are handled with care and professionalism across Product, Operations, Compliance, and other internal teams.
This is a hands-on, client-facing role for someone who understands the expectations of sophisticated clients, anticipates what needs to be done, and follows through reliably. Success requires strong attention to detail, sound judgement, and a high level of ownership in ensuring both RMs and clients receive consistent, high-quality support.
What You’ll Be Doing
Client & Meeting Preparation
- Prepare concise client briefs covering relationship history, account activity, outstanding requests, and relevant discussion points, ensuring RMs are well prepared for client conversations.
- Coordinate meeting agendas, materials, and logistics, and conduct client or prospect research as required.
- Maintain accurate and up-to-date client records, ensuring relevant information is readily accessible to RMs.
Onboarding & Account Support
- Guide clients through onboarding and account maintenance, clearly communicating documentation requirements, next steps, and progress.
- Coordinate KYC and account-related requests with Operations and Compliance, checking submissions for completeness and following up on outstanding information.
- Drive operational blockers towards resolution, recognising when matters require RM involvement or specialist review and escalating promptly.
RM Enablement & Process Improvement
- Maintain CRM records, action trackers, and reporting so RMs have clear visibility of client priorities and outstanding actions.
- Develop knowledge of OKX products and processes to independently handle routine enquiries and anticipate information RMs may need.
- Identify recurring service issues and improve workflows to reduce administrative burden, strengthen follow-through, and improve the overall client experience.
Commercial Support
- Support RMs with research and preparation for prospective high-value clients, including understanding their business, trading or investment needs, and relevant market developments.
- Support prospect follow-up and progression through the sales process, coordinating agreed next steps and maintaining momentum.
- Where appropriate, support targeted outreach and initial client engagement under the direction of RMs.
What We Look For In You
5+ years of experience in financial services, fintech, crypto, wealth management, institutional sales, client servicing, or another relevant commercial environment.
Strong interest in crypto and financial markets, with the curiosity and ability to develop deep product knowledge quickly.
Commercially minded and confident engaging directly with clients, with the ambition to develop into an independent Relationship Manager.
Experience supporting HNW/UHNW, family-office, institutional or other sophisticated clients, including complex account structures and time-sensitive instructions.
Strong ownership and follow-through, with the ability to manage multiple client requests and ensure issues are driven through to resolution.
Analytical and detail-oriented, with the ability to use client and activity data to identify commercial opportunities.
Strong written and verbal communication skills, with the ability to work effectively across clients and internal stakeholders.
Proactive, resourceful, and comfortable operating in a fast-paced environment where priorities can change quickly.
Fluency in English and Mandarin is required
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS.
It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable.
Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket.
We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly.
⭐️ THE MARKETING OPS JOB ⭐️
We are hiring two Marketing Operations Managers, each embedded in a different crew:
- Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels
- Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles
Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process.
Why is this role interesting?
- Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew
- Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time
- Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly
- AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption
What will you do with us?
You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model.
Regardless of crew, you will own a core set of capabilities:
- Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos
- Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice
- Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos
- Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant
- AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them
- Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data
- Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns
Then, depending on your crew:
Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales.
Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams.
By your first year, we'll know it worked when:
- At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real
- Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering
- CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on
- Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored
- Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion
⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️
You'll be a great fit for this opportunity if you:
- Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C)
- Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent)
- Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice
- Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization
- Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value
- Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights
- Can be both hands-on and think strategically — you drive the big picture while staying close to execution
- Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams
- Can manage multiple projects simultaneously in a fast-moving environment
- Communicate with excellent written and spoken English
- Are impact-driven with a strong bias towards improving processes
For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursday
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
As a member of the Merchant Operations team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices.
Day-to-day in this role you’ll:
Menu & Assortment Management
– Leading updates and improvements to restaurant menus and retail assortments on the platform;
Quality & Satisfaction Checks
– Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments;
Training & Support
– Training our partner venues on how to use Wolt’s Portal and equipment to operate effectively and independently;
Sales & Operational Support
– Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives;
Equipment & Tech Management
– Resolving technical issues related to merchant operations;
Process Improvement
– Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency;
Collaboration
– Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow.
Our humble expectations
Detail-Oriented & Organized
– You enjoy structure and keeping things running smoothly;
Customer-Focused
– Previous experience in customer service, administration, or sales support is a plus;
Tech-Savvy
– Comfortable working with digital tools and managing data;
Great Communicator
– You’ll be in regular contact with merchants and internal teams;
Fluent in Greek & English
– Both languages are essential;
Bonus Points
– Experience in the restaurant, retail, or e-commerce industry is a plus!
What we offer
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
📈 Career Growth – Opportunities to learn and develop within Wolt.
🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
🏓Team Activities - Monthly team-building events to strengthen collaboration.
💻Work equipment - We set you up to success with our cutting-edge, work equipment.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Asset Team is responsible for delivering transparent and reliable asset management experiences across crypto fund movements, portfolio visibility, transaction history and tax reporting. This role will establish a scalable product framework that supports tax reports and statements for users across different jurisdictions, based on applicable regulatory requirements and customer jurisdiction, address and tax-residency information.
What You’ll Be Doing
Define the long-term vision, strategy and roadmap for customer tax reporting, client statements and transaction history.
Establish a scalable global tax reporting platform and expansion framework, enabling new markets and reporting requirements to be supported efficiently.
Partner with Tax, Legal and Compliance teams to assess regulatory developments, determine product impact and prioritize regional initiatives based on regulatory risk, customer needs and business strategy.
Own the development of the Tax Center, including tax documents, reporting status, transaction。
Lead integrations and product strategy for tax and reporting providers such as TaxBit and Sovos.
Depending on the candidate’s experience, contribute to portfolio management and asset analytics products, including asset dashboards, portfolio performance, asset allocation and P&L experiences.
What We Look For In You
Bachelor's or Master's degree in a relevant field (e.g., computer science, engineering, fintech, business).
Prior working experience in well-known Internet/cryptocurrency companies such as Futu, Tiger, Coinbase, etc. preferably in brokerage, tax technology
Ability to translate tax, regulatory and financial requirements into scalable product capabilities, workflows and data requirements.
Experience with digital asset tax reporting, cost basis, gains and losses calculations, tax forms or e-invoicing.
Rigorous, detail-oriented, and composed under pressure. High sense of ownership and accountability.
Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and prioritize competing demands.
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders.
Proficiency in English as it can be used as a working language, Mandarin speaking will be mandatory.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Spotify reaches Singapore’s audiences across music, podcasts, and audiobooks, at moments when they are engaged and receptive. As a Senior Client Partner, you will help Singapore’s leading advertisers and agencies turn that attention into measurable business results. You will act as a trusted consultant to your clients and manage your own portfolio.
Key Responsibilities :-
Sell Spotify’s advertising solutions to new and existing advertisers, matching the right products to each client’s objectives.
Prospect, source, and close deals with brand advertisers and media agencies in Singapore, leveraging your existing agency relationships.
Deliver against sales targets consistently while providing an excellent experience for advertisers.
Apply a thorough understanding of agency dynamics, campaign buying, digital media planning, and pricing models.
Meet regularly with prospects and clients to understand their campaign objectives and KPI benchmarks, and recommend solutions that help them succeed.
Collaborate with Client Solutions Managers to ensure smooth campaign launches, and share timely, constructive feedback.
Stay current on market and competitor developments and new product launches. Attend industry events to generate new business leads.
Forecast sales revenue accurately on a weekly, monthly, and annual basis.
Resolve client issues efficiently and tactfully, and help put measures in place to prevent recurrence.
Key Competencies :-
Proven sales acumen, with a strong track record of winning and growing large, strategic accounts, ideally in a sales organisation.
A strong, established network across Singapore’s media agencies, with credibility and relationships at planning and buying level.
In-depth digital media experience, including digital media planning and buying, programmatic and ad tech, and the major platforms and industry players.
Strong commercial, influencing, and negotiation skills, with direct revenue responsibility.
Operational discipline, including rigorous CRM and pipeline management.
Solid project management skills, with the ability to prioritise and manage multiple sales projects.
Strong analytical skills, with working knowledge of analytics tools and the ability to draw insights from data.
Excellent presentation skills, with the ability to communicate ideas and proposals clearly and concisely.
Strategic thinking, with the ability to advise clients as a consultant.
Local market knowledge and a deep understanding of Singapore’s advertiser landscape.
A positive attitude and a drive to go above and beyond.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
seniorBengaluru, Karnataka, India, APAC
seniorUnited Kingdom, London
УдалённоRemote, France; The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences
Singapore, Singapore
ОфисleadГеография найма не уточнена
ОфисOptional offices and relocation support
ГибридseniorOptional offices and relocation support
ГибридOptional offices and relocation support
УдалённоseniorPoland; Romania; Portugal; Spain
Singapore, Singapore
ГибридParis, France
Nicosia; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations