Location: Chisinau, Moldova
We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation.
The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys.
The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework.
Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment.
Basic Requirements
• Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services.
• Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance.
• Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation.
• Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data.
• Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation.
• Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork.
• Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation.
Key Responsibilities
Mobile QA Testing Responsibilities
• Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle.
• Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications.
• Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing.
• Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths.
• Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios.
• Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions.
• Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks.
• Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs.
• Prepare and manage test data and test environments, including mocks or stubs where appropriate.
• Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information.
• Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases.
• Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders.
Quality, Security & Release Responsibilities
• Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done.
• Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls.
• Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality.
• Support release validation for development, test, staging, and production environments, including app-store candidate builds when required.
• Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities.
• Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations.
Required Skills & Qualifications
• 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications.
• Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing.
• Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing.
• Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework.
• Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin.
• Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms.
• Experience with Git-based version control and familiarity with CI/CD workflows.
• Experience using Jira or a comparable work-management and defect-tracking system.
• Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail.
• Good communication skills and the ability to collaborate across technical and non-technical teams.
Preferred Qualifications
• Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator.
• Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI.
• Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services.
• Exposure to performance, accessibility, security, or resilience testing for mobile applications.
• Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions.
• Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations.
• Familiarity with ISTQB practices or relevant testing certifications is considered an advantage.
Additional Information
• Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement.
• Location: Office-based or hybrid, depending on project and team needs.
• Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations.
Summary
This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.
Location: Almaty, Kazakhstan; Yerevan, Armenia; Tbilisi, Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Key Customer Success Manager
to join our team!
Your main tasks will be:
Closely tracking and analyzing the User Experience of our Key Clients;
Identifying any risks of client loss and suggesting retention methods;
Showing initiative in enhancing the Customer Journey on our products;
Actively participating in the development of systems and programs aimed at increasing the Key Clients' activity on our products;
Effectively cooperating with other company departments to achieve goals (content group, IT, analytics department, customer support, and many more);
Maintaining clear and informative records about Key Client experience using our services.
We expect from you:
Fluent English (Chinese or Spanish is a plus)
Experience in an international environment, ideally working with clients
Ability to handle time-sensitive situations and adapt quickly when circumstances change
Strong attention to detail and the ability to process large amounts of information quickly
Ability to come up with sound ideas and professional solutions to complex cases
Confidence in presenting a professional opinion and persuading others of its merit
Strong computer skills (Internet, G-Suite, MS Office)
Insight into people and the ability to understand what they really need
Stress resistance, a proactive attitude and a can-do mindset
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location:
Preferred Locations:
San Francisco, Austin, NYC OR Remote
About the Role
Cloudflare’s GTM organization is scaling rapidly, and its RevOps tech stack must scale with it. We are hiring a RevOps Technologist to shape future-state workflows and move our RevOps technology roadmap from strategy and prototype toward secure, scalable execution.
This senior individual contributor will combine deep Sales and Revenue Operations expertise with the hands-on technical fluency to identify strategic solutions and simplified workflows. You'll report directly to the Director of RevTech Strategy & Operations, and be the senior counterpart to our business partners, IT, Procurement, Engineering, Security & Privacy, to ensure our systems are optimized, and governed.
You will transform our rapidly scaling, today’s fragmented tech stack into a secure, orchestrated engine, across vendor platforms, internal tooling, and Cloudflare’s internal orchestration platform (Cloudflare OS). You will set the direction for Build/Buy/Blend opportunities, prototype AI- and automation-enabled capabilities, and partner with IT and Engineering to move validated solutions toward production.
You will bring an end-to-end view across workflows, systems, data and integrations, to reduce complexity and elevate the seller experience while balancing technical feasibility with business value.
We are looking for someone who doesn't just manage the existing RevOps stack, but actively reimagines a scalable, best-in-class stack with a stellar seller experience. If you thrive on challenging the status quo, hands-on building with cutting-edge technology, and turning bold GTM ideas into high-impact reality, we want to talk to you.
What You’ll Do:
Shape the Future of RevTech & GTM Systems
Drive the AI-first RevOps technology roadmap across internal systems, Cloudflare OS, vendor platforms, and new build opportunities, to improve seller efficiency and effectiveness.
Identify where the stack needs to scale, simplify, or modernize based on jobs-to-be-done, user needs, and workflow friction points.
Connect technology decisions across the broader GTM ecosystem (workflows, systems, data, integrations, and dependencies) rather than optimizing individual tools in isolation.
Apply AI, agents, automation, and emerging technologies to practical opportunities that reduce friction, and modernize GTM operations.
Document current state-workflows, systems, dependencies and pain points to identify exactly where the stack needs to scale or simplify, and translate findings into clear future-state designs and recommendations.
Design, Prototype & Automate
Translate sales capabilities “jobs-to-be-done", workflow context, and user needs into clear technology requirements and solution approaches balancing user experience, scalability, and technical feasibility.
Architect solutions across the RevTech landscape that work cohesively with existing CRM, sales engagement, forecasting, data, and other seller technologies.
Leverage Cloudflare OS, AI, agents, and automation to prototype and build secure solutions, validating where tech adds value vs. human judgement is required.
Partner with IT and Engineering to move validated solutions toward production, aligning on the APIs, MCPs, integrations, and security.
Drive Technology & Investment Strategy
Advise on build, buy, blend, or retire decisions based on time-to-value, scalability, security, cost, and flexibility.
Identify opportunities to reduce unnecessary SaaS dependency, utilizing Cloudflare OS or internal capabilities where appropriate.
Bring a technical and strategic lens to technology investments, partnering with Procurement, Software Asset Management, IT, and business stakeholders to evaluate vendors and inform a ROI-backed roadmap investments.
Own Governance & Systems Standards
Define governance, intake models, and decision guardrails for RevTech and AI use cases.
Participate in cross-functional AI initiatives to evaluate, prioritize, and scale AI-enabled seller workflows.
Establish auditable RevTech change controls with clear governance based on risk and impact.
Ensure vendors and internal builds comply with security, privacy, data, and AI standards.
Strategic Partnership & Communications
Build trusted relationships across GTM, tech teams, business partners and vendors as a trusted advisor on priorities, trade-offs, and future-state direction.
Translate complex tech concepts and ROI assessments into clear, decision-ready executive recommendations and business impact analyses.
Leverage external benchmarks (e.g., Gartner) and industry trends to inform tool strategy.
Support the RevTech budget planning and stewardship in partnership with business partners, Finance and procurement.
Skills, Knowledge & Experience
8+ years in Revenue Operations, GTM Systems, Sales Ops, Business Systems, or related roles within B2B SaaS organizations.
Deep understanding of B2B seller workflows, sales processes, and the broader GTM technology ecosystem.
Deep, hands-on experience across GTM technology ecosystem, including CRM, sales engagement, forecasting, revenue orchestration, enablement, data, and automation (e.g; Salesforce, Clari, Gong, Outreach, ZoomInfo, Highspot, LinkedIn Navigator, Clay etc.)
Hands-on experience with AI, agents, and automation, with ability to rapidly prototype solutions, test assumptions, and solve business problems.
Solid conceptual and practical understanding of how modern tools connect via APIs, data flows, and “headless” architecture (separating the custom UI a seller uses from the backend).
5+ years driving cross-functional technology initiatives, from discovery, vendor evaluation and solution design to secure implementation and adoption across the enterprise.
Proven track record of evaluating technology options, identifying build/buy/blend opportunities, developing ROI-backed recommendations, and influencing senior stakeholders to drive enterprise alignment.
Bachelor’s degree in business, IT, marketing, or a technical field is required (Master’s or advanced degree, or AI/data training, is a plus).
Nice to Have
Hands-on building with emerging AI agent frameworks, custom GPTs, or AI-driven workflow tools to enhance seller productivity.
Background in consulting or solution architecture, with exposure to advisory frameworks (e.g; Gartner, Forrester).
Certifications: Salesforce (Advanced Administrator, Sales Cloud, AI Associate) or any relevant AI, or business systems certifications.
Familiarity with Cloudflare products, commercial negotiations, and tech marketplace dynamics.
Experience standing up internal automation platforms or replacing SaaS tools with internal builds.
Compensation
Estimated compensation may be adjusted depending on work location and level of experience!
San Francisco Bay Area (San Francisco, San Jose): Estimated Annual Salary of $145,000 - $230,000
Major Metro Hubs & Select Remote (Boston, Kirkland, NYC Metro, DC Metro, plus Remote CA, CT, MA, NJ, WA): Estimated Annual Salary of $132,000 - $182,000
Other Remote States (CO, IL, MD, MN, NV, NY, RI, VT): Estimated Annual Salary of $120,000 - $165,000
CO ONLY Application Deadline: January 24, 2027
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Baku, Azerbaijan
Workplace: none
“PAŞA Sığorta” ASC
namizədləri
Tibbi ekspert / Baş tibbi ekspert
vəzifələrinə müraciət edərək peşəkar komandamızın üzvü olmağa dəvət edir.
Tibbi ekspert / Baş tibbi ekspert tibbi sığorta üzrə müraciətlərin, sığorta hadisələrinin və tibbi sənədlərin ekspertizasını həyata keçirir, tibbi xidmətlərin zəruriliyini və sığorta müqavilələrinin şərtlərinə uyğunluğunu qiymətləndirir. Rolun əsas məqsədi tibbi ekspertiza qərarlarının obyektiv və əsaslandırılmış şəkildə qəbul edilməsini, əsassız tibbi xərclərin qarşısının alınmasını və sığorta üzrə zərərliliyin optimallaşdırılmasını təmin etməkdir. Baş tibbi ekspert əlavə olaraq mürəkkəb tibbi halların qiymətləndirilməsində və ekspertiza proseslərinin təkmilləşdirilməsində iştirak edir.
Vəzifə və öhdəliklər
Tibbi sığorta üzrə daxil olan müraciətlərin, sığorta hadisələrinin və təqdim edilmiş tibbi sənədlərin ekspertizasının aparılması;
Tibbi konsultasiyaların, laborator və instrumental müayinələrin, diaqnostik prosedurların, stasionar müalicələrin və cərrahi əməliyyatların tibbi əsaslandırılmasının qiymətləndirilməsi;
Tibbi xidmətlərin sığorta müqaviləsinin şərtlərinə, təminat həcminə və istisnalara uyğunluğunun yoxlanılması;
Həkimlər tərəfindən təyin edilmiş dərman vasitələrinin diaqnoza, tibbi göstərişlərə, dozaya və müalicə müddətinə uyğunluğunun təhlili;
Təkrar konsultasiya və müayinələrin, eyni və ya oxşar diaqnozlar üzrə müraciətlərin, müxtəlif tibb müəssisələrinə keçidlərin və təkrarlanan xidmətlərin tibbi zəruriliyinin qiymətləndirilməsi;
Yüksək məbləğli tibbi xidmətlərin, diaqnostik müayinələrin, dərman təyinatlarının və mürəkkəb sığorta hadisələrinin tibbi-maliyyə ekspertizasının aparılması;
Tibb müəssisələri tərəfindən təqdim edilmiş elektron reyestrlərin, hesab-fakturaların və digər tibbi sənədlərin yoxlanılması, uyğunsuzluqların müəyyən edilməsi;
Tibbi xidmətlərin qiymətlərinin, müqavilə tariflərinin, tətbiq olunan endirimlərin və hesablaşma şərtlərinin uyğunluğunun təhlili;
Tibbi cəhətdən əsassız xidmətlərin, təkrarlanan hesablaşmaların, mümkün sui-istifadə və şübhəli halların aşkarlanması və araşdırılması;
Tibbi ekspertiza zamanı aşkar edilmiş uyğunsuzluqlar üzrə əsaslandırılmış düzəliş və ya ödənişdən imtina təkliflərinin hazırlanması;
Tibb müəssisələrinin sığorta şöbələri, müalicə həkimləri, Assistans Mərkəzi, Network və digər aidiyyəti struktur bölmələrlə effektiv əməkdaşlığın təmin edilməsi;
Sığorta olunanların müqaviləli olmayan tibb müəssisələrinə müraciətləri üzrə kompensasiya tələblərinin tibbi ekspertizasının aparılması;
Mürəkkəb və mübahisəli tibbi halların araşdırılması, zərurət yarandıqda birbaşa rəhbərə təqdim edilməsi;
Tibbi ekspertiza üzrə qəbul edilmiş qərarların düzgünlüyünün və əsaslandırılmasının yoxlanılması, təkrarlanan səhvlərin və sistemli uyğunsuzluqların müəyyən edilməsi;
Tibb müəssisələri, həkimlər, diaqnozlar və tibbi xidmət növləri üzrə müraciət tezliyinin, orta xərclərin və yüksək məbləğli halların təhlili;
Tibbi sığorta üzrə zərərliliyə təsir edən amillərin müəyyən edilməsi, tibbi xərclərin optimallaşdırılması və əsassız xərclərin azaldılması istiqamətində təkliflərin hazırlanması;
Tibbi ekspertiza proseslərinin təkmilləşdirilməsi, vahid qiymətləndirmə meyarlarının tətbiqi və xidmət keyfiyyətinin artırılması istiqamətində iştirak;
Tibbi ekspertiza üzrə dövri hesabatların hazırlanması və nəticələrin birbaşa rəhbərə təqdim edilməsi;
Sığorta olunan şəxslərin hüquqlarının və şirkətin qanuni maraqlarının qorunması, tibbi ekspertiza qərarlarının obyektiv, şəffaf və əsaslandırılmış şəkildə qəbul edilməsi;
Birbaşa rəhbərin vəzifə funksiyalarına uyğun digər tapşırıqlarının yerinə yetirilməsi.
Bilik və tələblər
Tibb sahəsində ali təhsil;
Tibb sahəsində minimum 3 il iş təcrübəsi, Baş tibbi ekspert vəzifəsi üçün isə minimum 5 il iş təcrübəsi arzuolunandır;
Tibbi sığorta, tibbi ekspertiza və ya klinik audit sahəsində iş təcrübəsi üstünlükdür;
Klinik diaqnostika, farmakologiya, laborator və instrumental müayinələr, müalicə prinsipləri üzrə biliklər;
Tibbi sığorta müqavilələrinin təminat və istisna şərtləri haqqında biliklər;
Tibbi sənədlərin və müalicə təyinatlarının təhlili bacarığı;
Microsoft Office proqramları, xüsusilə Excel üzrə biliklər;
Azərbaycan dilini sərbəst bilmək, işgüzar rus və ingilis dillərini bilmək üstünlükdür.
Bacarıqlar
Analitik və məntiqi düşünmə;
Tibbi məlumatların təhlili və əsaslandırılmış qərarvermə;
Detallara diqqət və dəqiqlik;
Effektiv kommunikasiya və komandada işləmək;
Qeyri-standart vəziyyətlərə operativ reaksiya vermək;
Problemlərin həlli və təşəbbüskarlıq;
Sığorta olunan şəxslərə empatik və peşəkar yanaşma;
Stressə davamlılıq və emosional sabitlik;
Dürüstlük, obyektivlik və məsuliyyət;
Vaxtın səmərəli idarə edilməsi;
Məxfilik və peşə etikası prinsiplərinə riayət etmək.
Biz Sizə Təklif Edirik
Dəyər yaradan işlər
Qərarların qəbulunda iştirak etmək, dəyişikliklərə təsir göstərmək və şirkətin uğuruna töhfə vermək imkanı.
Birlikdə güclənən komanda
Peşəkar, dəstəkləyici və əməkdaşlığa açıq komanda mühitində çalışma imkanı.
Davamlı inkişaf imkanları
Yeni biliklər əldə etmək, təcrübənizi zənginləşdirmək və peşəkar inkişafınızı davam etdirmək üçün geniş imkanlar.
Etimada əsaslanan iş mühiti
Fikirlərinizə dəyər verilən, təşəbbüslərinizin dəstəkləndiyi və inkişafınıza investisiya qoyulan iş mühiti.
*Yalnız ilkin seçim tələblərinə cavab verən namizədlərlə əlaqə saxlanılacaqdır.
Medical Expert / Senior Medical Expert
PAŞA Insurance OJSC
invites candidates to become a member of our professional team by applying for the position of
Medical Expert / Senior Medical Expert
.
A Medical Expert / Senior Medical Expert is responsible for conducting expert reviews of medical insurance requests, insurance claims, and medical documentation, as well as assessing the necessity of medical services and their compliance with insurance policy terms. The primary purpose of this role is to ensure objective and well-grounded medical expert decisions, prevent unjustified medical expenses, and optimize insurance loss ratios. In addition, the Senior Medical Expert participates in the assessment of complex medical cases and contributes to the continuous improvement of medical review processes.
Responsibilities
Conduct expert reviews of incoming medical insurance requests, insurance claims, and submitted medical documentation;
Assess the medical justification of consultations, laboratory and instrumental examinations, diagnostic procedures, inpatient treatments, and surgical operations;
Verify the compliance of medical services with insurance policy terms, coverage scope, and exclusions;
Analyze prescribed medications in relation to diagnosis, medical indications, dosage, and treatment duration;
Assess the medical necessity of repeated consultations and examinations, requests related to the same or similar diagnoses, transfers between healthcare institutions, and recurring medical services;
Conduct medical and financial reviews of high-cost medical services, diagnostic examinations, prescribed medications, and complex insurance claims;
Review electronic registries, invoices, and other medical documents submitted by healthcare institutions and identify discrepancies;
Analyze the compliance of medical service fees, contractual tariffs, applied discounts, and settlement terms;
Detect and investigate medically unjustified services, duplicate billings, potential abuse cases, and suspicious activities;
Prepare justified recommendations for corrections or claim denials based on discrepancies identified during the medical review process;
Ensure effective cooperation with insurance departments of healthcare institutions, treating physicians, the Assistance Center, the Network team, and other relevant stakeholders;
Conduct medical reviews of reimbursement claims submitted by insured individuals for services received from non-contracted healthcare providers;
Investigate complex and disputed medical cases and escalate them to the direct supervisor when necessary;
Review the accuracy and validity of medical review decisions and identify recurring errors and systematic discrepancies;
Analyze claim frequency, average costs, and high-cost cases by healthcare institution, physician, diagnosis, and type of medical service;
Identify factors affecting medical insurance loss ratios and develop proposals aimed at optimizing medical expenses and reducing unjustified costs;
Participate in improving medical review processes, implementing unified assessment criteria, and enhancing service quality;
Prepare periodic medical review reports and present results to the direct supervisor;
Protect the rights of insured individuals and the legitimate interests of the company by ensuring that medical review decisions are objective, transparent, and well-founded;
Perform other duties assigned by the direct supervisor in line with the role’s responsibilities.
Knowledge Requirements
Higher education in Medicine;
Minimum 3 years of professional experience in the medical field; for the Senior Medical Expert position, a minimum of 5 years of experience is preferred;
Experience in medical insurance, medical expertise, or clinical audit is considered an advantage;
Knowledge of clinical diagnostics, pharmacology, laboratory and instrumental examinations, and treatment principles;
Knowledge of insurance policy coverage terms and exclusions;
Ability to analyze medical documentation and treatment prescriptions;
Proficiency in Microsoft Office applications, particularly Microsoft Excel;
Fluency in Azerbaijani; working knowledge of Russian and English is considered an advantage.
Skills and Competencies
Analytical and logical thinking;
Ability to analyze medical information and make well-reasoned decisions;
Strong attention to detail and accuracy;
Effective communication and teamwork skills;
Ability to respond promptly to non-standard situations;
Problem-solving skills and initiative;
Empathetic and professional approach towards insured individuals;
Resilience under pressure and emotional stability;
Integrity, objectivity, and accountability;
Effective time management skills;
Commitment to confidentiality and professional ethics.
What We Offer
Meaningful Work
Opportunity to participate in decision-making, influence change, and contribute to the company’s success.
A Team That Grows Stronger Together
An opportunity to work in a professional, supportive, and collaborative team environment.
Continuous Development Opportunities
Extensive opportunities to acquire new knowledge, enrich your experience, and continue your professional development.
A Trust-Based Work Environment
A workplace where your ideas are valued, your initiatives are supported, and your growth is invested in.
*Only candidates who meet the initial screening requirements will be contacted.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Culture Interview
6. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote, APAC
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.
You will:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
You are:
- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.
- Excellent communication skills and fluency in English.
- Skilled in using Linux/Unix operating systems and the command line.
- Experienced working with GitHub Issues and Discussions.
- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
- Having a degree in Computer Science is a plus too.
TIMEZONES & LOGISTICS
- It’s a full-time position permanently, with four 10-hour shifts covering weekends during APAC Hours: 00:00-10:00 UTC
- We are primarily looking for someone in Southeast Asia or India time zones for this shift.
- This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Chișinău, Chișinău Municipality, Moldova
About Alvys
Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry.
Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs.
About the Role
As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment.
What you’ll do
Partner and customer communication
- Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live
- Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope
- Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls
- Coordinate go-live timing, cutover, and sign-off with all parties
Mapping
- Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model
- Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation
- Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems
- Apply and contribute to our mapping templates and standards
Connectivity
- Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments
- Configure customer integration profiles in the platform
Testing and go-live
- Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing
- Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified
- Validate integrations against the customer's real day-to-day workflow, not just the test cases
- Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation
Project management and documentation
- Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current
- Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own
- Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices
What you need
- 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred)
- Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider
- Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus
- Hands-on experience with data mapping between different systems and formats
- Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses)
- Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data
- Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship
- Proven ability to manage multiple projects at once and prioritize independently
- Basic SQL is a plus
Location: United Kingdom - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise.
MISSION
Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite.
OUTCOMES
Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership
By Day 60:
Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
Be running outbound and discovery on selected new enterprise prospects
Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them
By Day 90:
Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
Deliver an accurate forecast, with risk called early
WHAT YOU’VE ACCOMPLISHED
10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization
Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
Comfort creating and closing opportunities with an evolving offering and lean infrastructure
Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Portugal - Remote; Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise.
MISSION
Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite.
OUTCOMES
Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership
By Day 60:
Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
Be running outbound and discovery on selected new enterprise prospects
Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them
By Day 90:
Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
Deliver an accurate forecast, with risk called early
WHAT YOU’VE ACCOMPLISHED
10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization
Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
Comfort creating and closing opportunities with an evolving offering and lean infrastructure
Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: LATAM - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
*Pls kindly note this role has no base salary, it's commission based
We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across MENA and emerging global corridors. This role will focus on merchant acquisition, local payment partnerships, PSP integrations, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels.
The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth.
Key Responsibilities:
Support market expansion for Bybit Pay across global, building and owning the full growth pipeline
Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels.
Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution.
Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases.
Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows.
Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations.
Provide market intelligence, partner feedback, and competitive analysis to optimize product direction.
Represent Bybit in industry events, conferences, and ecosystem partnerships.
Requirements:
1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD.
Long-term overseas work or study experience (must-have).
Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs.
Demonstrated success in driving regional growth or launching payment products in multiple markets.
Ability to work independently and thrive in fast-paced, high-ownership environments.
Native local language proficiency + strong English communication skills.
Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred.
Preferred Qualifications
Understanding of regulatory and compliance requirements for payments and cross-border movement.
Background working in global remote teams.
Prior experience with crypto exchanges, payment gateways, or card programs.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Thailand - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Georgia; Belarus; Serbia; Armenia; Kyrgyzstan; Uzbekistan; Azerbaijan; Czech Republic; Montenegro; Poland; Portugal; Romania; Spain; UAE; Slovakia
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a Mobile QA Engineer for our iOS team.
We are currently undertaking a major redesign of our flagship trading platform, used by millions of users worldwide, with three key goals: delivering an adaptive UI across different screen sizes and device families, expanding automated regression coverage, and transitioning to native Swift-based test automation.
We follow an AI-first approach, actively integrating AI tools into our daily engineering workflows, including test design, automation development, code reviews, and debugging.
We work in 2-week Scrum sprints, with daily meetings at 11:00 EET/EEST.
Your role will involve owning the testing process end to end, from reviewing requirements and identifying potential risks to designing test cases, executing manual tests, and automating them where appropriate.
Our ideal candidate has a strong product mindset, takes ownership of features, proactively identifies issues and opportunities for improvement, collaborates with different teams, and drives features through testing to a successful release.
Tasks
Manual Testing:
Perform functional, regression, smoke, end-to-end and integration testing of new and existing iOS functionality. Review specifications, identify risks and edge cases, prepare test cases and checklists, and validate the redesigned UI across different screen sizes, device families, and iOS versions.
Test Automation:
Develop and maintain automated tests to expand regression coverage across product domains. Contribute automated tests for new functionality, including end-to-end tests, and add coverage for features that are not yet covered by developer-written tests.
Automation Migration:
Help migrate the existing test automation framework to Swift-based automation, improving maintainability, reliability, and regression coverage.
API Testing and Debugging:
Test REST APIs and JSON responses, validate integrations and real-time data flows, analyze network traffic using Charles Proxy or Proxyman, and investigate issues using device logs and debugging tools.
Cross-Platform Testing:
Collaborate with the Android team to verify cross-platform functionality and identify inconsistencies between iOS and Android implementations.
CI/CD:
Integrate and maintain automated tests in CI/CD pipelines, helping ensure reliable execution and timely feedback on product changes.
AI-Assisted Workflows:
Use AI tools in day-to-day QA activities, including test design, test automation, code reviews, and debugging.
Requirements
Mobile Testing Experience:
3+ years of experience testing native mobile applications, with a focus on iOS. Understanding of platform-specific features, guidelines, and limitations (Apple Human Interface Guidelines, Material Design).
Test Automation:
Hands-on experience building and maintaining mobile automated tests using Appium, XCUITest, and/or Espresso. Ability to design a scalable test automation framework from scratch using patterns such as Page Object or Screenplay.
Programming Skills:
Proficiency in at least one programming language used for test automation: Kotlin, Java, Swift, Python, or TypeScript. Ability to write clean, readable, and maintainable test code.
Testing Theory and Test Design:
Solid understanding of functional, regression, smoke, integration, and end-to-end testing. Experience with test design techniques, including equivalence partitioning, boundary value analysis, decision tables, and pairwise testing. Ability to write clear test cases, checklists, and bug reports.
API Testing:
Experience testing REST APIs and working with JSON. Familiarity with Postman, Swagger, API automation tools such as REST Assured, Retrofit, or requests, etc.). Basic understanding of WebSockets and real-time data testing.
Debugging and Traffic Analysis:
Experience using Charles Proxy, Proxyman, or Fiddler for traffic interception and mocking. Ability to inspect logs using Xcode Console, Android Studio Logcat, and adb.
CI/CD and Test Infrastructure:
Experience integrating automated tests into CI/CD pipelines using tools such as GitLab CI, GitHub Actions, Jenkins, or Bitrise.
AI Tools:
Willingness to use AI-assisted tools in everyday engineering workflows, including test design, test automation development, and debugging.
Languages:
English at B1 level or above and Russian at C2 level.
Nice to have
Experience writing mobile automated tests in Swift using XCUITest.
Experience migrating legacy automation frameworks or transitioning between programming languages and testing technologies.
Experience testing financial applications, trading platforms, or other products where data accuracy and reliability are critical.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career pat
🛠️ THE STACK
Python services on FastAPI, async SQLAlchemy and PydanticAI, Temporal for durable execution, PostgreSQL, MCP, Daytona sandboxes, various LLM model providers, Terraform on AWS, React with Vite. Our main backend is a Flask monolith. We deploy daily and believe in distributed ownership: you build it, you own it.
🤖 THE AGENTIC PLATFORM AREA
In 2027, we expect to run more AI agents than we have employees.
Agents already do real work at Alan. They answer members' health questions, resolve support requests, read medical documents, detect fraud, automate operational tasks, and write a large share of our code.
But every team building an agent ends up solving the same hard problems again: how to call models safely with health data, how to give an agent tools and the right permissions, how to know whether a prompt change made it better or worse, how to debug what it did. The result: several agent frameworks and evaluation stacks, each with its own security and compliance story.
The Agentic Platform area was created to fix that. Our mission: make it cheap, fast and safe for every Alaner or crew to build, run and improve agentic products and workflows.
We own the environment agents run in (infrastructure, runtime, evaluation, observability, skills lifecycle), with security, privacy and compliance by design, and the generalist products on top: Hopper and the Agent Studio. Product teams and all Alaners own their agents, skills, and their outcomes. We give them the paved road.
Two crews, one team:
- Hopper is every Alaner's AI companion. Five months after it started, 80% of Alaners use it, 3k sessions are created each day, and about 30% of our pull requests are opened from it (watch how we built it https://www.youtube.com/watch?v=hAu7Ngfd0ys).
- AI Product Platform builds the shared blocks every AI product at Alan runs on. For instance, our ops teams now build agents autonomously on our Ops AI Platform (read how https://medium.com/alan/how-we-bootstrapped-an-ai-agents-platform-for-operations-at-alan-fefd87ed6314, watch the talk https://www.youtube.com/watch?v=_pg1ij8k5Rw).
🧩 PROBLEMS YOU'LL ONLY FIND HERE
Run agents at scale
- 🧠 One runtime for every AI product. A shared agent framework, from a single model call to multi-agent workflows with live streaming, and one gateway to every model: routing, failover across providers, quotas and cost per use case built in.
- ⏳ Agent sessions that last for hours. Durable sessions, started from the web, Slack, Linear or GitHub, that survive pod restarts and deploys, and pick up exactly where they left off.
- 📦 Sandboxes at scale. An isolated environment for every agent session and every evaluation, on an infrastructure compliant with sensitive data, with negligible boot overhead.
Make agents trustworthy and proactive
- 🔌 One tool gateway to the whole company. An MCP gateway that connects agents to internal tools and data, external services, computer use, managing identity and credentials.
- 🔐 Agents safely acting on critical data. We give each agent no more than the access it needs. Every tool call goes through identity, permissions, confirmations and audit. No sensitive data leaks.
- 🧪 Evals you can replay in time. Re-run an agent or skill against production as it was at a past point in time, on real data, safely isolated. Anyone can ship knowing their change is an improvement rather than a regression.
- 🔁 Agents and skills that proactively fix themselves. Every run is traced, and every human correction, failed tool call or escalation becomes a prioritized fix that Hopper can apply.
Put agents in everyone's hands
- 📚 Skills as a product. A registry where Alaners and teams publish, share and version their skills, so that nothing needs to be repeated twice.
- ✨ AI that non-engineers can own. Alaners who ship code through Hopper, Operators or Sales who build their own agents or skills in our Studio and operate them from their day-to-day tools.
- ⏰ Automations and artifacts. Agents that run on a schedule or on an event, and build the dashboards and hosted sites that become the go-to places for collaboration.
⭐ IS IT YOU WE’RE LOOKING FOR?
What you'll do
- Own some of the problems above end to end, from design to production, with significant influence on architecture and code quality
- Work closely with the people who use what you build: Alaners, product teams, ops
- Own reliability, cost and security in production
- Mentor engineers, contribute to our product and engineering culture, and help build the team
Experience we value
- 3+ years in software engineering, with solid backend fundamentals
- Platform-leaning or product-leaning: both are welcome. Depth in at least one of: distributed systems and runtimes, evaluation and data quality, security and authorization, product UX
- A good sense of user and developer experience, whatever you build
- You built products, platforms or infrastructure used by other people
- Experience with LLM APIs, agent frameworks, evals or MCP is a strong plus; ML or MLOps experience is a plus
Mindset we value
- You measure success by adoption, not by what is available
- You make concrete tradeoffs between speed, reliability, cost, security and user experience
- You simplify complexity with clear abstractions and maintainable code
- You care about whether people can understand and verify what an AI system did
- You keep up with the latest AI technology and know the open-source AI ecosystem
- Self-directed, pragmatic, humble, collaborative, enthusiastic about learning and teaching
- Excited about AI changing who can build, investigate and automate work
Above all, we look for high potential and curiosity: make sure to show us this when you apply. Everything else is a bonus.
You should be fluent in English (no French required).
🌍 HOW WE WORK
- Location: you must be legally eligible to work in France, Belgium, or Spain.
- Remote work: we offer remote work flexibility, but we value in-person collaboration.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Espoo; Valencia; Munich
Workplace: Hybrid
Role highlights:
- Director, Supply Chain Strategy
- Location: FInland, Germany or Spain
- Department: Global Supply Chain
- Reports to: Global Director Supply Chain
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS - THE MISSION
We are seeking a strategic, commercially and legally strong Director, Supply Chain Strategy to shape how ICEYE secures, de-risks and scales the supply base behind the world's largest multisensor satellite constellation.
You will own ICEYE's global supply chain strategy: how we assess and manage supplier risk, which suppliers we develop as long-term partners, and where we vertically integrate through partnerships, licensing, joint ventures or acquisitions. You will also define and own our supplier portal landscape, the digital backbone of how we collaborate with suppliers. Finally, you will own how ICEYE meets local content requirements, supporting our local entities as they select and onboard in-country suppliers.
This role is for a leader who moves comfortably between the boardroom and the engineering bench: credible with executives, investors and partners, and equally credible with electrical, mechanical, manufacturing and supplier engineers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
1. GLOBAL SUPPLY CHAIN STRATEGY
- Define and own ICEYE's global supply chain strategy, aligned with company, program and production roadmaps, and translate it into a multi-year plan with clear priorities, targets and KPIs.
- Establish and run a structured supplier risk assessment framework covering financial health, capacity, single and sole sourcing, geopolitical and export control exposure, security and compliance.
- Build and maintain a supplier risk heat-map across all critical commodities and suppliers, and use it to drive mitigation plans, dual sourcing and inventory strategies.
- Own supplier due diligence for new and strategic suppliers, including ownership and security screening, ESG and compliance checks, in close cooperation with Legal, Security and Quality.
- Lead supplier development programs that lift capability, quality and capacity of strategic suppliers, and grow a resilient, sovereign-capable supply base for defense and dual-use customers.
2. STRATEGIC PARTNERSHIPS & VENTURES
- Identify, evaluate and execute vertical integration opportunities where owning or controlling critical technologies, processes or capacity creates strategic advantage.
- Support the negotiation of long-term and strategic supply agreements, including pricing, capacity reservation, IP, liability, security and exit terms.
- Structure and negotiate license agreements and joint venture agreements with industrial and technology partners.
- Act as the M&A lead in the vertical integration domain: build the target pipeline, lead technical and operational due diligence, shape business cases and drive post-merger integration of acquired capabilities into the supply chain.
- Work closely with Corporate Development, Finance and Legal, and present recommendations to the executive team and board.
3. SUPPLIER PORTALS
- Define and own ICEYE's supplier portal strategy, roadmap and architecture.
- Lead the selection, implementation and continuous improvement of supplier portals for onboarding, qualification, forecasting, order collaboration, document exchange and performance scorecards.
- Ensure portals integrate with ERP and PLM, and meet ICEYE's information security and export control requirements.
- Drive supplier adoption and use portal data to improve visibility, risk monitoring and decision making.
4. LOCAL CONTENT & LOCAL SUPPLY
- Own ICEYE's approach to local content, industrial participation and offset requirements in customer programs and sovereign missions.
- Assess local content obligations early in bids and contracts, and translate them into sourcing plans with clear targets and tracking.
- Support ICEYE's local entities in identifying, assessing, selecting and onboarding local suppliers, applying ICEYE's risk assessment, due diligence and qualification standards.
- Develop local suppliers so they can meet ICEYE's technical, quality and security requirements, and integrate them into the global supply base and supplier portals.
- Report on local content performance and compliance to program teams, local entity leadership and customers.
5. LEADERSHIP & ORGANIZATION DEVELOPMENT
- Build, lead and develop a team of supply chain strategy, strategic sourcing and supplier management professionals, including managers.
- Define the operating model, workflows and governance for strategic sourcing and supply continuity across electronics, mechanical, electromechanical and specialty process categories.
- Develop hiring profiles, succession plans and long-term talent strategies to scale the organization.
- Foster a culture of urgency, technical rigor, proactive risk management and high accountability.
6. SECURING SERIAL SUPPLY CONTINUITY
- Partner with the Supply Chain Category Managers, who own category strategies and day-to-day supply continuity for serial production, and ensure the supply chain strategy actively supports their goals.
- Identify structural supply risks that category management alone cannot resolve, such as single and sole sources, capacity bottlenecks, obsolescence, technology dependencies and geopolitical exposure.
- Propose and execute structural solutions that secure continuous supply: strategic partnerships, long-term supply agreements, licensing, joint ventures, vertical integration and M&A.
- Build business cases with Category Management, Finance and Engineering that compare make, buy, partner and acquire options.
- Track how these initiatives improve supply security, lead-times and cost at rate.
7. SUPPORTING SUPPLIER ENGAGEMENT
- Support the Supply Chain Category Managers, who own the relationships with suppliers in their categories, including executive-level engagement with strategic suppliers where needed.
- Bring the strategic view into supplier relationships: risk heat-map findings, due diligence results, supplier development needs and partnership or integration opportunities.
- Support Category Managers in negotiations that need long-term agreements, capacity commitments or partnership structures.
8. CROSS-FUNCTIONAL & EXECUTIVE ALIGNMENT
- Act as the senior supply chain voice in executive, engineering, program management and manufacturing forums.
- Translate evolving technical and business requirements into executable supply chain strategies across electronics, mechanical and system-level builds.
- Communicate risks, mitigation plans and critical dependencies proactively to leadership and program teams.
9. RISK MANAGEMENT & DEVELOPMENT-TO-PRODUCTION CONTINUITY
- Identify and mitigate risks to continuous supply, including component availability, obsolescence, material constraints, export limitations, supplier capacity and financial stability.
- Ensure supply risks are visible at program milestones and production readiness reviews (PRR).
- Drive early qualification of alternate components, materials, processes and sources.
- Ensure engineering and product teams understand how design decisions affect supply resilience, lead-times and cost at rate.
- Support Continuous Production Configurations with sourcing strategies that scale across electronics and mechanical domains.
What we’re looking for
Must haves:
- MBA and/or a law degree (LL.M. or equivalent), combined with a technical background, ideally a degree in engineering or a related discipline.
- 8+ years in supply chain, strategic sourcing or supply management roles in hardware-intensive industries, with 5+ years leading teams, including managers.
- Proven track record of defining and executing supply chain strategy, including supplier risk management, supplier due diligence and supplier development programs.
- Hands-on experience negotiating and structuring strategic supply agreements, license agreements and joint ventures, and supporting or leading M&A transactions, ideally in a vertical integration context.
- Strong understanding of commercial and contract law, including IP, liability, compliance and export control topics.
- Solid technical understanding of hardware supply chains.
- Experience defining and implementing supplier portals or supplier collaboration platforms integrated with ERP and PLM.
- Demonstrated success securing continuous supply in serial or rate production environments.
- Strong executive communication, negotiation, commercial and cross-functional leadership skills.
Nice to haves:
- Experience in space, aerospace, defense or other regulated high-reliability industries.
- Familiarity with export control regimes (EU dual-use, ITAR/EAR) and security-cleared supply chains, and with local content, industrial participation or offset requirements in defense programs.
- Experience in corporate development, M&A advisory, strategy consulting or legal counsel for industrial transactions.
- Experience building supply chains across Europe, North America and Asia.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is [xxxx–xxxx local currency] per month (gross), dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: European Union
What you'll be solving
A pod is mid-request. The node it's running on is about to disappear - Spot is pulling the instance, or Autoscaler has flagged the node as underutilized and marked it for removal. The safe move is to wait. The profitable move is to act now. Every team in this pipeline is built to close that gap: make the aggressive call and still guarantee nothing breaks.
That guarantee is the hard part. Deciding which nodes to kill, which pods to move, and which storage volume to resize is a genuinely hard optimization problem
-
several of them are P=NP-hard in the general case - and it has to run continuously, in production, faster than a human would ever attempt it by hand. Get it right and clusters run at half the cost. Get it wrong once and you've taken down something live.
This posting covers multiple teams working on different pieces of the same automation problem node placement algorithms and provisioning, deep integrations with tools like Karpenter, workload rightsizing (vertical and horizontal), moving running workloads between nodes without interrupting them, storage that scales itself, and GPU capacity optimization across clouds and regions. All of it runs in real time, in production, with no human tuning YAML in the loop.
This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine.
Requirements:
Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices - not just make something work.
Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
Understanding of Kubernetes internals – autoscaling and networking.
You've personally driven a complex project end-to-end.
Experience with AI coding agents and agentic development workflows.
You've used observability tooling in production.
CI/CD and DevOps practices experience.
Strong English skills, both verbal and written.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
Nice-to-haves:
Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) – including real understanding of how compute, networking, and storage work under the hood.
Deep knowledge of EKS, GKE, or AKS internals.
Container runtime experience CRI-O, runc, containerd.
Cloud storage depth – block storage, CSI, volume management, filesystem internals.
Low-level Linux experience: process internals, packet-level networking (NAT, iptables, conntrack, eBPF, SDN), filesystems, storage.
Low-level systems programming experience in C or C++.
Kubernetes or cloud-native OSS contributions.
Experience with AI coding agents and agentic development workflows.
Responsibilities:
Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.
Contribute to product direction and backlog - shape what gets built next, not just how it's built.
Participate in on-call rotation for teams that require it.
Tools we use daily:
Programming Languages:
Go
Cloud & Orchestration:
Kubernetes, AWS, GCP, Azure
Infrastructure as Code:
Terraform
Databases & Storage:
PostgreSQL, Cloud Object Storage, ClickHouse
Messaging & APIs:
GCP Pub/Sub, gRPC for internal communication, REST for public APIs
Observability:
Prometheus, Grafana, Loki, Tempo
CI/CD & GitOps:
GitLab/Github CI with ArgoCD and Kargo
What’s in it for you?
Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
УдалённоTIMEZONES & LOGISTICS; We are primarily looking for someone in Southeast Asia or India time zones for this shift; This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone; Remote, APAC
Chișinău, Chișinău Municipality, Moldova
United Kingdom - Remote
Portugal - Remote; Serbia - Remote; Spain - Remote