Location: United Kingdom
Would you like to build a career in a leading multinational IT company?
We're looking for a driven, consultative
Account Executive
to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs.
MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively.
Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact.
What You'll Do:
Own and manage a sales pipeline across the EMEA region, from lead generation through contract close;
Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions;
Conduct product demos and consultative sales conversations tailored to client use cases;
Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders);
Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets;
Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities;
Maintain accurate pipeline and forecast data in CRM;
Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape.
Requirements
What We're Looking For:
3+ years of B2B sales experience,
including hands-on sales experience in the Telecom or CPaaS industry (mandatory);
Proven track record of hitting or exceeding quota in a new-business sales role;
Experience selling into EMEA markets; understanding of regional business culture and buying cycles;
Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value;
Solid understanding of telecom or CPaaS products, solutions, and sales cycles;
Excellent communication skills in English;
Comfortable working independently in a remote, fast-paced, target-driven environment;
CRM proficiency (Salesforce, HubSpot, or similar).
Nice to Have:
Existing network of contacts in fintech, e-commerce, or telecom across EMEA;
Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions;
Additional languages (French, German, Spanish).
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support.
- Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments.
- Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed.
- Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward.
- Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation.
- Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups.
- Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization.
- Build strong working relationships with teams across product, engineering, operations, and other functions.
- Support recruiting coordination, team operations, and other administrative needs as the organization grows.
- Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel.
- Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization.
- Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar strategic support experience.
- Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences.
- Experience supporting technical, product, or engineering leaders in a fast-paced environment.
- Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment.
- Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners.
- Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive.
- Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership.
- Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders.
- High integrity and discretion when handling confidential or sensitive information.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
- Willingness and ability to work on-site in San Francisco four days per week.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Counsel, Commercial Transactions to join Webflow's Commercial Legal team. This is a hands-on, high-variety role. One day you're closing an enterprise MSA at quarter-end. Next you're negotiating a reseller agreement, structuring terms for a new technology partner with our BD team, tightening our API and marketplace terms, or updating a playbook after closing a complex deal. You'll own a steady flow of deals from start to finish and be the main POC to our impactful and growing Corporate GTM team, and you'll be the person the team counts on to jump in wherever the business needs it most.
You'll work closely with Sales, Partnerships, RevOps, Procurement, Finance, Product, Security, and Privacy to get deals done and counsel our internal stakeholders with sound, risk-balanced judgment. You'll also help scale Webflow's partner ecosystem and keep our contracting frameworks current as Webflow builds out agentic and AI-powered capabilities. This role suits a commercially pragmatic lawyer who knows which points matter, trades the rest well, and is energized by the pace and ambiguity of a high-growth, sales-led company.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $183,300 - $220,000
- Zone B: $171,700 - $206,000
- Zone C: $161,700 - $194,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the AGC, Head of Commercial Legal
As a Senior Counsel, Commercial Transactions you’ll:
- Independently negotiate and close a high volume of customer agreements across SMB, mid-market, regulated, and large enterprise segments, including MSAs, Order Forms, DPAs, SLAs, NDAs, and AI addenda.
- Support Webflow's partner ecosystem end to end: draft and negotiate agreements with agency and solution partners, technology and integration partners, resellers and channel partners, and referral partners, including program terms, co-selling and co-marketing, revenue share, and referral fees.
- Work with Partnerships and BD teams to structure, launch, and scale partner programs, keeping partner-facing templates, flow-downs, and program terms aligned with our customer paper.
- Advise on API, developer, and marketplace terms (including terms for app developers and template creators), working with Product so our terms match how our platform and AI features actually work.
- Review and negotiate vendor agreements, including SaaS, AI-enabled tools, and services, in partnership with Procurement, Security, and Privacy.
- Maintain and improve templates, playbooks, fallback positions, and enablement materials so deal teams can handle routine issues themselves.
- Serve as a go-to escalation point and provide hands-on training and enablement for Sales, Partnerships, and Deal Desk, with clear, practical guidance that weighs revenue impact, risk, and precedent.
- Pinch-hit across the team: cover colleagues' deals, get in the trenches with our Trust & Safety team on Security and Privacy issues, and roll up your sleeves as the business evolves.
- Use AI tools and our contracting stack to speed up your end to end work product, with proper guardrails for accuracy, reliability, and confidentiality.
ABOUT YOU:
Requirements:
- Admitted and in good standing in at least one U.S. jurisdiction.
- 7+ years of post-qualification experience, including a combination of law firm training and at least 2 years in-house supporting revenue-generating teams in a hyper-growth, fast-paced tech environment.
- A demonstrated track record of independently drafting, negotiating, and closing B2B SaaS/PaaS agreements, including DPAs and privacy terms, as well as vendor and partnership agreements, in close partnership with Sales, Procurement, and other cross-functional stakeholders.
- Hands-on experience supporting a partner ecosystem, such as channel/reseller, referral, technology/integration, agency, or marketplace programs.
You’ll thrive as a Senior Counsel, Commercial Transactions if you:
- Are a low-ego team player that likes to roll up your sleeves and jump in wherever needed, whatever the scope or visibility of the work.
- Are commercially pragmatic: you can secure the best overall deal for Webflow without winning every point, prioritizing what matters and trading the rest.
- Understand how partner economics and incentives work, and can design terms that scale across a program rather than one-off deals.
- Bring growth-enabling, risk-balanced judgment and know when to escalate.
- Are comfortable being uncomfortable: you make sound calls with incomplete information and adapt quickly as priorities shift.
- Are AI-fluent and systems-savvy, with hands-on experience in a CLM (Ironclad or similar), DocuSign, Salesforce, Google Workspace, and Slack.
- Communicate plainly and can coach sales reps, partner managers, and other stakeholders to handle routine issues on their own.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote, LATAM
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are looking for a commercially driven
Director, Business Development, Latin America
to lead Ondo’s institutional and strategic partnership growth across the region.
You will own the regional business development strategy and build relationships with banks, asset managers, brokerages, exchanges, wealth platforms, fintechs, custodians, family offices, and other institutional partners. You will identify the most attractive markets and opportunities, develop Ondo’s regional pipeline, and lead relationships from initial engagement through negotiation, launch, and expansion.
This is a senior, hands-on role requiring both strategic leadership and direct commercial execution. You will represent Ondo with senior decision makers, develop creative partnership and distribution models and navigate complex institutional sales cycles.
The ideal candidate combines a strong institutional network in Latin America with deep commercial judgment, regional market knowledge, and fluency in digital assets and financial services. They should understand how institutional clients evaluate new financial products and be able to position tokenized assets as credible solutions for investment, collateral, treasury management, distribution, and market access.
Fluency in both Spanish and Portuguese strongly preferred. The role will involve regular travel throughout Latin America.
Responsibilities
Define and execute Ondo’s institutional business development strategy across Latin America
Identify priority countries, client segments, distribution channels, and strategic opportunities across the region
Build senior relationships with banks, asset managers, brokerages, wealth platforms, exchanges, fintechs, custodians, family offices, and other institutional partners
Develop and manage a high-quality pipeline, progressing opportunities from initial engagement through commercial negotiation, contracting, launch, and expansion
Position Ondo’s tokenized products and infrastructure around the needs of institutional clients and regional markets
Structure distribution, integration, revenue-sharing, joint go-to-market, and other strategic partnership arrangements
Develop country-specific approaches that reflect local market structures, client needs, regulations, and adoption patterns
Partner with Product, Legal, Compliance, Engineering, Marketing, and Operations to develop and execute institutional opportunities
Provide regional market intelligence and client feedback to inform Ondo’s product, partnership, and go-to-market priorities
Represent Ondo at senior client meetings, conferences, industry events, and relevant policy discussions across Latin America
Establish clear regional goals, pipeline reporting, operating processes, and performance metrics
Build and lead a broader Latin American business development function as the region scales
Requirements
10+ years of experience in institutional business development, capital markets, asset management, banking, or digital assets
Strong network and track record of building institutional relationships across Latin America
Demonstrated success originating, negotiating, and closing complex, high-value commercial partnerships
Deep understanding of the Latin American financial-services landscape, including major institutions, distribution channels, market structures, and regional differences
Strong knowledge of digital assets, tokenization, stablecoins, blockchain infrastructure, or institutional crypto markets
Ability to translate complex financial and technical products into clear institutional use cases and commercial propositions
Excellent executive presence, communication, negotiation, and relationship-management skills
Strong strategic judgment combined with a willingness to operate hands-on across sourcing, pitching, negotiation, and execution
Ability to coordinate complex opportunities involving multiple internal and external stakeholders
Fluency in English, Spanish and Portuguese
Willingness to travel regularly throughout Latin America and collaborate across global time zones
Preferred Qualifications
Established relationships with banks, asset managers, brokerages, exchanges, fintechs, wealth platforms, or other relevant institutions in Brazil and Spanish-speaking Latin America
Experience with tokenized securities, stablecoins, treasury products, funds, capital markets, custody, or institutional trading infrastructure
Experience launching financial products or building new institutional markets across multiple Latin American countries
Familiarity with the regulatory and commercial environments of Brazil, Mexico, Argentina, Colombia, Chile, and other priority regional markets
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a
Customer Excellence Lead
to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers
customer support, service delivery, complaint management, customer experience, operational performance and service optimisation
, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
Reporting directly to the
Chief
Business
Operati
ons
Officer EU
, you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function.
Key Responsibilities
Customer Service Strategy & Operations
Define and execute the European customer service strategy aligned with business objectives and customer expectations.
Oversee customer support operations across European markets, channels and customer segments.
Establish service standards, operating procedures, KPIs and performance management frameworks.
Drive operational efficiency, scalability and continuous improvement across customer service functions.
CRM, Incident & Platform Communications
Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners.
Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime.
Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news.
Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events.
Customer Experience & Service Quality
Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments.
Own customer satisfaction, service quality, response times and first-contact resolution performance.
Identify customer pain points and drive improvements across the end-to-end customer journey.
Develop consistent and effective customer communication and service standards across European markets.
Complaint Management & Escalations
Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements.
Ensure effective processes for managing complex, sensitive and high-priority customer cases.
Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns.
Analyse complaint trends and implement corrective actions to address recurring issues.
Service Channels & Customer Support
Manage customer service delivery across live chat, email, telephone and other relevant support channels.
Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries.
Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets.
Oversee service delivery performance of internal teams and outsourced customer support providers.
Technology, Automation & Performance
Drive the adoption of customer service technologies, AI, automation and self-service solutions.
Own customer service analytics, reporting and performance dashboards.
Use customer insights, data and feedback to improve service quality, productivity and customer retention.
Partner with Product and Technology teams to improve support platforms, workflows and customer journeys.
Leadership & Compliance
Build and lead a high-performing European customer service function.
Set clear objectives, KPIs and accountability across internal teams and external service providers.
Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy.
Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs.
What We're Looking For
10+ years of relevant experience
in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services.
Proven experience leading large-scale, multi-market customer service operations and high-performing international teams.
Strong understanding of crypto trading, digital assets, payments and financial services customer journeys.
Demonstrated experience managing customer support operations, complaint handling, escalations and service quality.
Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions.
Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics.
Experience managing outsourced service providers, workforce planning and multilingual customer support operations.
Strong understanding of European markets, customer protection requirements and regulated financial services environments.
Proven ability to drive operational transformation, customer experience improvements and scalable service delivery.
Excellent communication, leadership and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in
Business Administration, Management,
Finance
, Communications or a related field
; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Mountain View, California, USA
Workplace: Remote
About Inworld
Inworld is a research lab and inference provider focused on realtime AI for consumer-facing applications. We build first-party speech models, serve LLMs, and run the inference behind modular APIs designed for high-volume, realtime workloads.
Hundreds of millions of users interact with Inworld powered apps every day and we serve over 10 trillion LLM tokens per month. Our models and infrastructure support consumer applications across companions, healthcare, fitness, education, media, and more. Our work spans model research, realtime inference, large-scale serving infrastructure, and the APIs developers use to bring these capabilities into production.
We’ve raised more than $125M from Lightspeed Venture Partners, Section 32, Kleiner Perkins, Microsoft’s M12 venture fund, Founders Fund, Meta, Stanford, and others. Our technology has powered experiences from companies including NVIDIA, Microsoft Xbox, Niantic, Logitech Streamlabs, Wishroll, Little Umbrella, and Bible Chat. Inworld has also been recognized by CB Insights as one of the 100 most promising AI companies globally and named one of LinkedIn’s Top 10 Startups in the USA.
WHAT YOU'LL DO
- Listen to paired or grouped speech samples and judge which sounds more natural, expressive, or faithful to instructions
- Score voices against rubrics for naturalness, clarity, emotion, pacing, and delivery style
- Label voice attributes such as perceived gender, age, accent or dialect, and tone, and flag mismatches with existing metadata
- Judge how closely cloned voices match their source speaker
- Review batches of new voices for audio quality and suitability before public release
- Test new speech features in pre-release environments and report bugs, edge cases, and usability issues
- Write clear, structured findings that engineers can act on
- For multilingual roles: evaluate pronunciation, dialect accuracy, and naturalness in your native language
WHAT WE'RE LOOKING FOR
- A trained ear. Background in audio production, broadcast, voice acting, music, linguistics, phonetics, or similar
- Ability to hear and describe subtle differences in prosody, timing, pronunciation, and audio quality
- Consistent, careful judgment across large batches of similar samples
- Comfort with beta web tools, VPN access, and spreadsheets, and willingness to troubleshoot minor access issues
- Strong written English for reporting findings
- Ability to turn tasks around within a day when needed, including occasional weekend availability
NICE TO HAVE
- Native or near-native fluency in Hindi, Tamil, Telugu, Bengali, Marathi, Brazilian Portuguese, or a regional Spanish dialect
- Experience with TTS, voice AI, dubbing, or localization QA
- Familiarity with A/B evaluation or annotation work
Location: Remote within the United States.
Compensation: $20-$55 per hour. Rate depends on region and language specialty.
Inworld Jobs Privacy https://inworld.ai/jobs-privacy
Location: United States, Madison, WI
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Full Stack Software Engineer II (Contract Role)
Madison, WI
Playstation is looking for a Software Engineer to build our next-generation technologies and applications in the growing Madison, WI campus. We apply modern web technologies and methodologies to build an outstanding commerce platform and a customer experience filled with delight. The ideal candidate will come from an object-oriented development background, and be passionate about front end web technologies. Are you ready for a rare opportunity to deliver high-quality, thoroughly tested code at one of the world’s most recognizable brands? We’re doing really cool things with web technologies like React, React Native, and more to keep PlayStation the #1 gaming platform in the world.
Yes! There is a Sony Playstation office in Madison, WI! We are located in the heart of downtown right near the Capitol Square with an outstanding view of the east side and many great restaurants and social opportunities right outside the door.
This is a hybrid role. We offer a flexible work-from-home policy. In-person meetings may sometimes be required. Otherwise, you can work in the office as much or as little as you prefer. We also host many social and team bonding events in our Madison campus.
The team
This team focuses on building client application experiences for PlayStation consoles, websites, mobile applications and beyond. These features serve millions of users around the world. If you strive for outstanding UX, improving performance for a fast experience, and the blend of games and technology, please apply.
Responsibilities:
Develop, test and document business critical features and applications
Work with Product Owners and Product Managers to understand feature requirements, capture technical requirements and craft solutions for components and applications for the PlayStation ecosystem
Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams
Developing JavaScript-based applications for PlayStation gaming consoles, web, mobile and future flagship Sony devices and services
Building digital commerce solutions for PlayStation games, media content, subscription services and more
Write robust unit and component tests to ensure reliability and prevent regressions.
Work quickly and optimally in a fast-paced ever-evolving environment
Work independently and collaborate with internal and external engineers
Work with other team members by reviewing and giving feedback on pull requests and design plans
Define and refine technical approaches that support performance, accessibility, and scalability.
Exercise your feature building capabilities and collaborate within your team to optimize existing solutions as well
Deploying platform experiences through CI/CD pipelines
Monitoring software releases, analyze telemetry, and adapt to production data
Continuously learn, experiment, and bring forward innovative ideas — participate in Hackathons and Café Days to help shape the future of PlayStation experiences.
Required Qualifications:
Bachelor's degree or equivalent, or 3+ years of relevant work experience instead of a degree
2-3 years of building product experiences with proficiencies in UI technologies
A passion for robust sustainable and high-quality code
Excellent communication and collaboration skills
Strong technical, analytical, and problem-solving skills
Capable of producing detailed design and development documentation
Preferred Qualifications:
Using HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Jest, and TypeScript
Familiarity with Java and Spring Boot is a bonus
Familiarity with GraphQL, REST APIs, and containerization tools such as Docker.
Understanding of build pipelines and CI/CD standards, especially across multiple platforms.
Experience working with performance optimization, accessibility, and responsive design principles.
Curiosity about AI-assisted development tools or automation that improves developer efficiency
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$72.13
—
$108.20 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: US, Remote
Workplace: Remote
The Luxor team has built a range of solutions for compute power, including a mining pool, custom firmware, an ASIC brokerage desk, Hashrate derivatives and compute to power CI and agents. We service clients across the globe. Our client base is growing rapidly and as such we are looking to expand our platform engineering team.
We're looking for a Senior Platform Security Engineer with strong expertise in security and compliance. You'll join Luxor AI's Platform team and own the entire area of security and compliance within the team's scope, contributing to building and running production infrastructure. This role is ideal for someone who has experienced how security and compliance operate within a large organization and now seeks the autonomy to evolve that function at a fast-growing startup. It will suit an individual energized by the importance of the data we protect and the reliability we provide to our clients.
This role will report directly to the Chief Technology Officer. This is a fully remote role based in U.S.A. with seldom travel if needed.
RESPONSIBILITIES
- Serve as a day-to-day security advisor for the team you support, advocating security requirements as an engineering team member during sprint planning, architecture reviews, process discussions, product direction, design decisions, and while work is in flight
- Build and maintain centralized automated security testing and enforcement in CI/CD, including static and dynamic application security testing (SAST/DAST), software composition analysis (SCA), secrets scanning, and infrastructure-as-code (IaC) scanning
- Manage centralized cloud monitoring tooling for vulnerability and configuration management, and integrate ongoing patching and hardening into engineering operations
- Continually audit application environments and development processes to ensure compliance with internal and external requirements, and alignment with security standard methodologies
- Implement and maintain cloud detection and response monitoring, and act as an incident CIRT responder
- Document controls, configurations, and decisions to build durable institutional knowledge
- Enforce policies and detection using device management tooling (e.g. FleetMDM)
REQUIREMENTS
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or equivalent practical experience
- 8+ years of experience in DevOps, software engineering, or security engineering
- Proficiency with CI/CD platforms (e.g. GitHub Actions), infrastructure as code tools (e.g.,Terraform), and configuration management (e.g. Ansible)
- Proficiency in at least two of the following languages: Go, JavaScript, Rust, Python
- Hands-on cloud security experience in GCP, Alibaba, AWS, OVH, Hetzner and/or Azure, including identity and access management, containerization, network security controls, encryption, logging, and monitoring
- Harden access and controls (e.g. IAM Policy)
- Hands-on experience with Kubernetes GitOps (e.g. Flux, ArgoCD)
- Demonstrated experience implementing automated application and infrastructure security testing, secrets management, and policy-as-code enforcement
- Familiarity with penetration testing applications or experience conducting penetration testing engagements
- Strong scripting skills in Python, or Bash for automation and integration
- Experience supporting third-party attestations and audits (e.g., SOC 2 Type 2, ISO 27001), including preparation, implementation, and ongoing evidence collection
- Operated and maintained Zero Trust network infrastructures using Tailscale and Cloudflare WARP, providing direct technical support to users while managing access policies and troubleshooting remote connectivity issues.
- Deployed, configured, and administered SIEM (Security Information and Event Management).
- Strong communication and governance skills, with the ability to translate technical risk into business terms for technical and non-technical audiences, and to advocate for security without slowing down delivery
At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all!
Luxor does not accept unsolicited headhunter and agency resumes. Luxor will not pay any third-party agency or company that does not have a signed agreement with Luxor.
HOW WE USE AI IN OUR HIRING PROCESS
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
Location: remote available, with a strong preference for the US or EU. Some travel to OKX offices.
What You'll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE:
We're seeking an Engineering Manager, Mobile to lead the future of our mobile experiences at Replit. In this role, you'll build and manage a team that bridges design and engineering to create intuitive, performant mobile interfaces that make software creation accessible on any device. You'll guide your team in building production-ready frameworks and patterns that enable high-quality in-product experiences, ensuring users can create apps from their phones or tablets with the same power as desktop.
YOU WILL:
- Build, mentor, and grow a team of mobile design engineers, fostering a culture of technical excellence and design craftsmanship
- Define the technical vision and strategy for mobile design systems, establishing frameworks and patterns that ship to production and scale across iOS, Android, and responsive web
- Partner closely with design, product, and engineering leadership to prioritize mobile initiatives and ensure seamless collaboration between design and development teams
- Drive best practices for mobile-first development, ensuring your team builds production-grade patterns that deliver consistent, high-quality experiences while optimizing for performance
- Oversee the architecture of complex mobile UI components and systems, providing technical guidance and code review to maintain high standards
- Champion accessible, responsive interfaces through well-architected frameworks, and establish processes that improve mobile design-to-development workflow
- Balance hands-on technical contribution with people management, staying close enough to the code to guide architectural decisions
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years of engineering management experience with a track record of building and scaling high-performing teams, plus proven experience building production frameworks and component systems that scale across products
- Deep technical background with mobile development, including experience with some of the following: mobile-specific web APIs, native mobile development (Swift/Kotlin), React and React Native (or similar cross-platform frameworks), PWAs, mobile design patterns, and complex UI animations and gesture-based interactions
- Excellent communication skills to balance technical leadership with people management, including mentoring, performance management, and career development
BONUS QUALIFICATIONS:
- Active Replit mobile user passionate about accessible software creation, with experience building or leading mobile design or developer tools teams
- Interest in AI on mobile devices and contributions to open-source mobile design systems or UI libraries
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Netherlands
Do you own an LG or Panasonic Smart TV? You could get paid to test streaming apps from home!
Testlio
is a global software testing company that helps leading brands improve their apps and digital experiences. We work with a worldwide community of freelance testers who get paid to test real products, identify issues, and help companies deliver better experiences to their users.
We're currently expanding our testing community in the Netherlands for upcoming Smart TV streaming projects!
We're looking for people with:
LG Smart TVs:
Older models (2015-2017) or newer models (2022-2024).
Panasonic Smart TVs:
Models that use Panasonic's own Smart TV system (My Home Screen), rather than Android TV or Google TV.
What would you do?
You'll test a streaming application directly on your Smart TV, checking features such as:
• Browsing and searching for content
• Live TV and on-demand video playback
• App navigation and functionality
• Overall user experience and language accuracy
📍
Requirements:
• Currently living in the Netherlands
• Physical access to one of the TVs listed above
• Comfortable following testing instructions and reporting issues
• Dutch proficiency preferred
• Previous software testing experience is a plus!
What can you expect?
• Paid freelance testing opportunities
• Work remotely using your own Smart TV
• Potential projects every 2-4 weeks
• Approximately 3-4 hours per testing session
• Flexible, project-based assignments
Know someone in the Netherlands with one of these TVs? Tag them or share this opportunity!
#LI-REMOTE
Location: Toronto, ON; Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Go To Market (GTM) Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working. Your work will help 1Password advance its mission to enable people and organizations to work securely and productively.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Bring 6+ years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or Software as a Service (SaaS) organization.
- Demonstrate experience working in a channel-led or channel-centric go-to-market environment.
- Lead complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities.
- Apply NPI experience to help teams move from planning through launch and execution.
- Facilitate senior-level discussions, challenge assumptions constructively, surface difficult topics, and drive clear decisions.
- Build practical operating mechanisms that create accountability, visibility, and momentum without adding unnecessary process.
- Use artificial intelligence (AI), automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality.
What you can expect:
- Lead high-impact cross-functional programs from definition through execution across GTM and company priorities.
- Translate ambiguous objectives into clear outcomes, work-streams, owners, milestones, dependencies, risks, decision points, and success measures.
- Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams.
- Represent GTM in formal NPI stage-gate processes and help coordinate launches across stakeholders.
- Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes.
- Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information.
- Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention.
USA-based roles only: The annual base salary for this role is between $110,000 USD and $160,000 USD.. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $181,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Success Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You’ll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you’ll partner with various internal teams to deliver a seamless, impactful, and engaging customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re energized by helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
We’re building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
This is a full time role that will be based in New York hub, in a hybrid working environment.
What you’ll do at Figma Weave:
Manage the adoption journey for a portfolio of large, commercial and enterprise customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma Weave within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation
Deliver live and scalable training sessions customized to customer maturity and needs
Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
We'd love to hear from you if you have:
4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
While it’s not required, it’s an added plus if you also have:
Experience using node-based design products or working with design and collaboration tools
Background in Post-Production, VFX, Creative work, UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco; Remote
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
ABOUT THE ROLE
We’re looking for a remote Accounts Payable Accountant to join our Finance team and take ownership of daily AP activities, including accurate invoice coding, timely payments, vendor support, and reconciliations.
Reporting to our Procurement Manager, you’ll partner with Accounting and teams across Alchemy to keep our procure-to-pay process running smoothly across Zip, NetSuite, and Ramp. You’ll help strengthen existing processes, troubleshoot issues independently, and identify opportunities to improve how we work. This role requires attention to detail, dependability, and proactive communication.
While this role is remote we do get together as a team on occasion so a willingness to travel a couple times a year will be needed. Some time during your onboarding period you will be invited to our headquarters in San Francisco, California.
WHAT YOU’LL DO
DAILY AP OPERATIONS
- Manage the AP inbox, promptly process incoming invoices and requests, and serve as a primary point of contact for vendors and internal teams.
- Review, enter, classify, and code vendor invoices in Zip and NetSuite, ensuring complete documentation, appropriate approvals, and purchase order matching where applicable.
- Prepare payment batches for review and approval, monitor payment deadlines, and follow up on outstanding approvals or missing information.
- Support vendor onboarding and maintain accurate vendor records, including tax forms, addresses, payment terms, and verified banking information.
- Investigate and resolve invoice discrepancies, duplicate charges, missing credits, and payment issues; escalate exceptions when needed.
- Review employee expenses and corporate card transactions in Ramp for accurate coding, receipts, approvals, and policy compliance.
CLOSE SUPPORT & SPECIAL PROJECTS
- Reconcile AP activity and balances with the general ledger, investigate differences, and ensure invoices, credits, and payments are properly recorded.
- Support month-end close by identifying unrecorded invoices and potential accruals and preparing supporting schedules for Accounting.
- Maintain vendor tax documentation, including W-9s, and support annual 1099 preparation.
- Follow established approval and payment controls, including verification procedures for vendor banking changes.
- Maintain organized records and provide AP documentation for internal reviews and external audits.
- Support system updates, workflow improvements, and other projects affecting procurement, expenses, accounts payable, and FP&A.
WHAT WE’RE LOOKING FOR
- 2–4 years of experience in accounts payable or a related accounting operations role, with hands-on responsibility for invoice processing and vendor support.
- Curiosity about how processes work and initiative to make them better.
- A solid understanding of invoice coding, purchase orders, payment terms, reconciliations, and basic accrual accounting.
- Experience with accounting or ERP systems and the ability to learn new P2P, payment, and AI tools.
- Strong Excel or Google Sheets skills, including lookups, pivot tables, and reconciling data across reports.
- Strong attention to detail, sound judgment, and a habit of checking your work.
- The ability to manage recurring deadlines, prioritize competing requests, and follow through independently.
- Clear, practical communication and a collaborative approach to working with vendors and colleagues.
NICE TO HAVES
- Experience with NetSuite, Zip, or Ramp.
- Experience at a growing technology company or Big 4 accounting firm.
- Experience improving AP workflows or using automation to reduce repetitive work.
- Experience with crypto, digital assets, blockchain, or web3 is a plus, but not required.
BENEFITS AND PERKS
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals (When you travel to an Alchemy office)
🚅 Commuter Benefits (When you travel to an Alchemy office)
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ABOUT THE ROLE
At Phantom, we're looking for an AI Engineer to help shape how AI is adopted and scaled across the company. You'll play a key role in building the internal AI tools, integrations, and automation that enable teams to work smarter, move faster, and operate more efficiently.
This is a hands on engineering role focused on turning emerging AI capabilities into practical, reliable solutions that drive meaningful business impact. You'll partner closely with teams across the organization to identify opportunities, build AI powered workflows, and establish the technical foundations that make AI accessible, secure, and scalable.
We're looking for someone who enjoys building, experimenting, and shipping, with a strong understanding of modern LLM technologies and the engineering fundamentals required to bring AI solutions into production.
RESPONSIBILITIES
- Build AI Solutions: Design, develop, and deploy AI powered tools, agents, and automation that streamline workflows and solve real business problems across the organization.
- Develop AI Integrations: Connect LLMs and AI applications with internal systems, APIs, and enterprise tools to enable seamless, intelligent workflows.
- Own AI Infrastructure: Build and maintain the underlying infrastructure, services, and integrations that support reliable AI applications across teams.
- Enable AI Adoption: Partner with stakeholders to identify opportunities for AI, translate business needs into technical solutions, and empower teams to leverage AI tools effectively.
- Build for Scale: Develop reusable components, frameworks, and tooling that make it easier for teams to build, customize, and maintain their own AI workflows.
- Ensure Security & Reliability: Implement appropriate access controls, monitoring, observability, and operational safeguards to ensure AI solutions are secure, reliable, and maintainable.
- Optimize AI Usage: Monitor model performance, usage, and costs while identifying opportunities to improve efficiency, quality, and business outcomes.
- Drive Innovation: Stay current with emerging AI technologies, evaluate new models and frameworks, and identify practical opportunities to bring new capabilities into the organization.
QUALIFICATIONS
- Strong software engineering background with experience building and maintaining production applications, services, or internal platforms.
- Hands on experience developing applications using LLMs such as OpenAI, Anthropic Claude, or open source models.
- Proficiency in Python, TypeScript, or similar programming languages, with experience integrating APIs and building backend services.
- Experience building AI agents, workflow automation, or applications that leverage LLM orchestration frameworks.
- Familiarity with retrieval augmented generation (RAG), tool calling, structured outputs, prompt engineering, and modern AI application patterns.
- Experience integrating applications with enterprise tools, internal systems, and third party APIs.
- Understanding of cloud infrastructure, deployment practices, monitoring, and production reliability.
- Strong product mindset with the ability to translate ambiguous business problems into practical technical solutions.
- Ability to work independently, take ownership of projects, and collaborate effectively with both technical and nontechnical stakeholders.
- A genuine interest in AI and a bias toward experimentation, execution, and measurable impact.
NICE TO HAVE
- Experience building internal AI platforms or enterprise AI automation solutions.
- Familiarity with AI coding tools, agent frameworks, and orchestration platforms.
- Experience with technologies such as LangChain, LangGraph, Claude Agent SDK, or similar frameworks.
- Experience with MCP, enterprise connectors, and AI tool integrations.
- Familiarity with LLM observability, evaluation frameworks, cost optimization, and usage analytics.
- Experience implementing security, governance, and access controls for enterprise AI applications.
- Experience working in a fast growing technology company where speed, ownership, and adaptability are essential.
You'll help make AI a practical and valuable part of how Phantom operates. Success means delivering solutions that teams actively use, reducing manual work, accelerating execution, and creating a scalable foundation for continued AI adoption.
You'll have the opportunity to own projects from concept through production, influence our internal AI strategy, and help define how we leverage AI across the organization.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a Senior People Systems Analyst to own and scale the systems and workflows that support Harvey’s growing global workforce. This role will primarily focus on Workday HCM, owning the design, configuration, testing, and continuous improvement of complex business processes. You’ll also be the go-to systems expert for Benefits and our Applicant Tracking System (Ashby). That means leading feature evaluation, solution design, configuration, root-cause troubleshooting, and end-to-end testing.
You’ll partner closely with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and Corporate IT to turn business needs into scalable, intuitive, and well-governed system solutions. The ideal candidate is an experienced, hands-on systems professional who works independently from requirements through deployment, brings a clear point of view on how to solve problems, and influences stakeholders toward durable, scalable outcomes.
WHAT YOU'LL DO
- Own the configuration, maintenance, and optimization of Workday HCM, including complex business processes, condition rules, approval routing, notifications, security assignments, and worker lifecycle workflows.
- Lead solution design end to end: translate ambiguous business needs into system solutions, assess downstream impacts across HCM, Benefits, Payroll, reporting, integrations, and employee experience, and bring recommendations to critical decision points.
- Serve as the subject-matter expert for Benefits systems, owning plan configuration, eligibility rules, enrollment workflows, vendor integrations, annual enrollment readiness, issue resolution, and process improvements.
- Support Recruiting Systems and administration which includes integrations, and data quality.
- Advise senior stakeholders on system capabilities, new features, configuration tradeoffs, and opportunities to simplify or automate manual processes. Explain complex topics clearly and persuasively.
- Define and drive testing strategy across Workday, Benefits, Ashby, and connected systems, including workflow, regression, release, and user acceptance testing.
- Diagnose complex or unusual system and data issues by tracing configuration, business rules, integrations, and upstream and downstream dependencies. Identify root causes and put durable fixes in place rather than one-off workarounds.
- Lead enhancement projects from discovery through deployment with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT, including gathering requirements, documenting options, and prioritizing work.
- Set the standard for configuration documentation, test plans, process maps, release notes, and operational procedures that support governance and team self-service.
- Proactively monitor system health and data integrity, lead audit and reconciliation support, and uphold security and data governance practices for employee and candidate data.
- Lead Workday and vendor release management: evaluate new functionality, assess impact, coordinate testing, and drive adoption decisions.
- Act as a resource for peers and stakeholders on complex or challenging systems questions, sharing knowledge and best practices across the team.
WHAT YOU HAVE
- 5+ years of hands-on experience configuring and supporting Workday, an HRIS, or related enterprise business systems.
- Deep experience with Workday HCM configuration and the Business Process Framework, including condition rules, approval routing, notifications, security, and workflow design.
- Proven ability to independently design and deliver complex, cross-system workflows, using sound judgment to know when a decision needs broader review.
- A track record of owning projects that improved workflows, reduced manual effort, or introduced new tools or automation.
- Strong experience turning ambiguous business requirements into system solutions, often with limited information, and explaining technical tradeoffs persuasively to non-technical and senior audiences.
- Experience defining and running testing strategies, including regression, UAT, defect triage, data validation, and production change management.
- Solid working knowledge of Benefits administration or Benefits systems, including eligibility, enrollment, plan configuration, vendor feeds, and annual enrollment.
- Advanced analytical and problem-solving skills, with the ability to identify root causes across systems, processes, integrations, and data.
- Excellent communication, documentation, and stakeholder management skills, adapting your style to different audiences.
- Ability to manage competing priorities independently, make well-reasoned recommendations, and operate effectively in a fast-moving, high-growth environment.
BONUS POINTS
- Workday certification or Workday Pro certification in HCM, Benefits, or a related area.
- Experience with Workday integrations, EIBs, reports, calculated fields, or APIs.
- Experience supporting recruiting system integrations with Workday or other people systems.
- Experience with Workday Benefits, Absence, Compensation, Payroll, or Recruiting-related processes.
- Experience supporting global HR systems, multiple worker populations, or international expansion.
- Experience leading the evaluation and adoption of new Workday or HR technology features.
- Experience with security configuration, role-based access, audit readiness, or data governance.
- Experience mentoring or guiding other systems analysts or administrators.
- Experience working at a high-growth technology company.
HOW YOU’LL MAKE AN IMPACT
In this role, you’ll own key parts of Harvey’s people systems foundation and help make sure it is reliable, scalable, and easy to use. You’ll improve the employee and candidate experience by removing manual work, strengthening data quality, and helping People teams operate with greater confidence. Your expertise will shape how HCM, Benefits, and recruiting workflows evolve as Harvey grows, and you’ll set the standards for how we design, test, and govern changes to our systems.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a Senior People Systems Analyst to own and scale the systems and workflows that support Harvey’s growing global workforce. This role will primarily focus on Workday HCM, owning the design, configuration, testing, and continuous improvement of complex business processes. You’ll also be the go-to systems expert for Benefits and our Applicant Tracking System (Ashby). That means leading feature evaluation, solution design, configuration, root-cause troubleshooting, and end-to-end testing.
You’ll partner closely with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and Corporate IT to turn business needs into scalable, intuitive, and well-governed system solutions. The ideal candidate is an experienced, hands-on systems professional who works independently from requirements through deployment, brings a clear point of view on how to solve problems, and influences stakeholders toward durable, scalable outcomes.
WHAT YOU'LL DO
- Own the configuration, maintenance, and optimization of Workday HCM, including complex business processes, condition rules, approval routing, notifications, security assignments, and worker lifecycle workflows.
- Lead solution design end to end: translate ambiguous business needs into system solutions, assess downstream impacts across HCM, Benefits, Payroll, reporting, integrations, and employee experience, and bring recommendations to critical decision points.
- Serve as the subject-matter expert for Benefits systems, owning plan configuration, eligibility rules, enrollment workflows, vendor integrations, annual enrollment readiness, issue resolution, and process improvements.
- Support Recruiting Systems and administration which includes integrations, and data quality.
- Advise senior stakeholders on system capabilities, new features, configuration tradeoffs, and opportunities to simplify or automate manual processes. Explain complex topics clearly and persuasively.
- Define and drive testing strategy across Workday, Benefits, Ashby, and connected systems, including workflow, regression, release, and user acceptance testing.
- Diagnose complex or unusual system and data issues by tracing configuration, business rules, integrations, and upstream and downstream dependencies. Identify root causes and put durable fixes in place rather than one-off workarounds.
- Lead enhancement projects from discovery through deployment with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT, including gathering requirements, documenting options, and prioritizing work.
- Set the standard for configuration documentation, test plans, process maps, release notes, and operational procedures that support governance and team self-service.
- Proactively monitor system health and data integrity, lead audit and reconciliation support, and uphold security and data governance practices for employee and candidate data.
- Lead Workday and vendor release management: evaluate new functionality, assess impact, coordinate testing, and drive adoption decisions.
- Act as a resource for peers and stakeholders on complex or challenging systems questions, sharing knowledge and best practices across the team.
WHAT YOU HAVE
- 5+ years of hands-on experience configuring and supporting Workday, an HRIS, or related enterprise business systems.
- Deep experience with Workday HCM configuration and the Business Process Framework, including condition rules, approval routing, notifications, security, and workflow design.
- Proven ability to independently design and deliver complex, cross-system workflows, using sound judgment to know when a decision needs broader review.
- A track record of owning projects that improved workflows, reduced manual effort, or introduced new tools or automation.
- Strong experience turning ambiguous business requirements into system solutions, often with limited information, and explaining technical tradeoffs persuasively to non-technical and senior audiences.
- Experience defining and running testing strategies, including regression, UAT, defect triage, data validation, and production change management.
- Solid working knowledge of Benefits administration or Benefits systems, including eligibility, enrollment, plan configuration, vendor feeds, and annual enrollment.
- Advanced analytical and problem-solving skills, with the ability to identify root causes across systems, processes, integrations, and data.
- Excellent communication, documentation, and stakeholder management skills, adapting your style to different audiences.
- Ability to manage competing priorities independently, make well-reasoned recommendations, and operate effectively in a fast-moving, high-growth environment.
BONUS POINTS
- Workday certification or Workday Pro certification in HCM, Benefits, or a related area.
- Experience with Workday integrations, EIBs, reports, calculated fields, or APIs.
- Experience supporting recruiting system integrations with Workday or other people systems.
- Experience with Workday Benefits, Absence, Compensation, Payroll, or Recruiting-related processes.
- Experience supporting global HR systems, multiple worker populations, or international expansion.
- Experience leading the evaluation and adoption of new Workday or HR technology features.
- Experience with security configuration, role-based access, audit readiness, or data governance.
- Experience mentoring or guiding other systems analysts or administrators.
- Experience working at a high-growth technology company.
HOW YOU’LL MAKE AN IMPACT
In this role, you’ll own key parts of Harvey’s people systems foundation and help make sure it is reliable, scalable, and easy to use. You’ll improve the employee and candidate experience by removing manual work, strengthening data quality, and helping People teams operate with greater confidence. Your expertise will shape how HCM, Benefits, and recruiting workflows evolve as Harvey grows, and you’ll set the standards for how we design, test, and govern changes to our systems.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
ОфисNew York, NY
УдалённоseniorUnited States
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