Задачи:
— Развитие моделей поискового ранжирования и рекомендательных систем.
— Тюнинг моделей и feature engineering.
— Разработка новых ML-решений с нуля.
— Вывод моделей в production.
— Анализ A/B-тестов и результатов экспериментов.
Требования:
— 6+ лет опыта.
— Опыт внедрения ML-моделей в production.
— Знание ML и нейросетей для обработки текста.
— Опыт в ranking, recommendations или NLP.
— Уверенный Python: NumPy, SciPy, PyTorch, Scikit-learn.
— Знание алгоритмов и структур данных.
— SQL и опыт работы с большими данными.
— Понимание A/B-экспериментов.
Будет плюсом:
— Java.
— Cassandra, Hive, Presto, Kafka.
— Hadoop.
— LightGBM.
Условия:
— Полная занятость.
— График 5/2, 8 часов в день.
— Удалённая работа или офис.
— Гибкий график.
— Оформление по ТК РФ.
— «Белая» зарплата.
— ДМС с первого месяца.
— Обучение и конференции за счёт компании.
— Well-being программа.
— Офисы в 10 городах России.
Основные задачи проекта:
— Развитие поиска и рекомендаций.
— Улучшение продуктовых метрик через ML-модели.
— Работа с высоконагруженным поисковым кластером.
— Полный цикл ML: данные → модель → production → A/B-тест.
О компании:
— Крупный технический департамент.
— Около 600 специалистов в IT, Data и Product.
— 60+ команд.
— ML-продукты используются миллионами пользователей.
ГибридseniorМосква; Если вы хорошо знаете математику, любите копаться в больших массивах данных, находить в них закономерности, и умеете внедрять свои решения в продакшн, то мы будем рады видеть вас в нашей компании
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for a Partnerships Manager to build and grow partnerships for Mayflower across technology, hardware, marketing, and content.
You’ll manage the full partnership lifecycle: find opportunities, assess their business potential, negotiate terms, work with internal teams to launch them, and measure results. You’ll also support existing partners and find ways to grow these relationships.
Job Responsibilities
Manage existing relationships:
Be the main contact for partners. Stay in touch, resolve issues, review results, and find opportunities to expand cooperation.
Find new partners:
Research relevant companies and find opportunities. Prioritize them based on business value, fit with our brand and goals, and the effort needed to launch.
Build business cases:
Estimate potential revenue, costs, resource needs, and return on investment. Explain the expected impact on business metrics and the assumptions behind your estimates.
Negotiate and formalize agreements:
Agree on scope, commercial terms, responsibilities, timelines, and success metrics. Work with Legal and other teams to document these agreements.
Run deep research:
Find technology and hardware partners based on product needs, comparing their capabilities, costs, and integration requirements. Ensure that we find the best fit.
Drive implementation:
Turn agreements into clear launch plans with owners, deadlines, and dependencies. Work with Product, Marketing, Analytics, and other teams to launch partnerships and keep them running.
Coordinate joint marketing if needed:
Work with partners and the Brand Marketing team on campaigns, promotions, and launches. Set clear goals and agree on how results will be measured.
Improve partnership performance:
Compare results with expectations. Recommend when to expand, adjust, renew, or end a partnership.
You will thrive if you have…
4+ years of experience
managing the full partnership lifecycle
.
Strong negotiation and communication skills. You can work through disagreements and reach clear decisions with partners and internal teams.
Ability to manage several partnerships independently, set priorities, and follow through on details.
Experience in business development, including finding new partners and managing existing relationships.
A track record of taking partnerships from initial discussions through negotiation, launch, and performance review.
Strong analytical skills: you can build a business case, assess commercial terms, and estimate the impact on business metrics.
Experience delivering projects with product, engineering, and marketing teams. You can turn an opportunity into clear requirements and coordinate the work needed to launch it.
Strong written and spoken English.
Nice to have
Practical experience in marketing, including brand marketing, communications, or user acquisition.
Experience in product management, product operations, or product integrations.
Experience working with technology companies, hardware manufacturers, or content providers.
A basic understanding of APIs and integrations, enough to discuss requirements with technical teams.
Experience with joint campaigns, affiliate partnerships, or revenue-sharing agreements.
Experience reviewing partners for policy compliance and business risks.
An existing network of contacts in relevant industries.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min).
Test task.
Final interview (45 min).
Recommendations check.
Job Offer.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are at an inflection point where AI is fundamentally reshaping what products can do and how users experience them. We're not just looking for a product manager — we're looking for a
hybrid product builder
who truly understands AI capabilities and can translate technical potential into real user value.
You will lead end-to-end product design for LLM / Agent-powered applications — from zero to one — across domains including intelligent customer service, personalized recommendations, AI assistants, and automated workflows. You are the critical connector between user insights, AI technical capabilities, and business objectives: someone who can discuss RAG retrieval strategies and multi-agent orchestration with ML engineers, while clearly articulating product value and delivery roadmaps to business stakeholders.
If you have genuine passion for AI-native products and the ability to define clear product direction amid ambiguity and rapid change, we'd love to build the next generation of AI applications together.
Key Responsibilities
End-to-End AI Product Lifecycle Management
Own the full product lifecycle of AI applications — including intelligent chatbots, AI assistants, recommendation systems, and automated workflows — from requirements definition and product design through to launch and delivery. Produce high-quality PRDs, interaction flow diagrams, and acceptance criteria while driving cross-functional teams to execute efficiently.
LLM / Agent Capability Productization
Deeply engage in Agent product design, including task planning workflows, tool-calling strategies (Function Calling / MCP), context management mechanisms, multi-agent orchestration logic, and graceful failure/fallback handling. Translate underlying model capabilities into meaningful, perceivable user value.
AI Evaluation Framework & Quality Standards
Build Harness evaluation frameworks for AI products — designing test scenario sets, evaluation metric systems (accuracy, hallucination rate, task completion rate, etc.), and regression test case libraries. Independently assess AI capability boundaries and drive continuous model iteration and product quality improvement.
Conversational Product Design & Knowledge Engineering
Lead platform architecture planning for intelligent customer service and conversational assistant products, covering knowledge base structure design, dialogue flow and SOP design, corpus annotation and training strategy, intelligent reply generation, and case summarization. Leverage large-scale data analysis to continuously optimize conversation quality and issue resolution rates.
Personalization Engines & Generative
UI
Products
Collaborate deeply with ML and data teams to design recommendation strategies that deliver truly personalized, individualized user experiences. Define generative UI product requirements and drive growth in core business metrics including CTR, conversion rate, and user retention. Establish comprehensive attribution analysis frameworks for recommendation effectiveness.
AI Capability Integration with Business Scenarios
Develop a thorough understanding of business goals and user pain points. Proactively identify opportunities to apply AI technologies — including RAG, Prompt Engineering, and multimodal capabilities — to concrete use cases. Define clear product evolution roadmaps that balance technical feasibility, user experience, and commercial value.
Cross-Functional Collaboration & AI-Native Product Culture
Act as the product Owner in close collaboration with algorithm, engineering, data, design, operations, and business teams. Maintain a strong sense of ownership in a fast-moving AI-native environment, continuously track industry developments, and rapidly translate emerging AI capabilities into product innovation opportunities.
Requirements
Product Experience
: 3+ years of product management experience, with at least 1 year of direct hands-on experience delivering AI application products, AIGC products, or Agent products. Must have fully shipped at least one AI-related feature module or standalone product.
AI Technical Understanding
: Deep understanding of the productization of mainstream AI technologies, including but not limited to: LLM Prompt Engineering, RAG (Retrieval-Augmented Generation) architecture, Agent fundamentals (tool calling / task planning / context window management), and conversational system design. Ability to independently evaluate the product feasibility of technical proposals.
Evaluation & Data Capabilities
: Proven ability to design AI product evaluation frameworks — independently defining evaluation metrics, building test case sets, and tracking product performance through data analysis. Familiarity with A/B experiment design and a strong data-driven decision-making mindset.
Documentation & Communication Skills
: Ability to write structured, logically rigorous PRDs, technical requirement documents, and flow diagrams. Excellent cross-functional communication skills with the ability to accurately bridge information between technical and business teams, eliminating information gaps.
User Insight & Product Thinking
: Sharp ability to translate ambiguous user needs into clearly defined product requirements. Skilled at finding the right product balance between AI capability boundaries and user expectations — avoiding both overpromising and underutilizing model capabilities.
Learning Agility & Ownership Mindset
: Sustained enthusiasm and capacity for continuous learning in a rapidly evolving AI landscape. Strong sense of ownership — able to proactively define problems, drive decisions, and take accountability for outcomes in highly ambiguous environments.
Nice to Have
Familiarity with cutting-edge AI engineering practices including
MCP
(
Model Context Protocol
), Function Calling, and multi-agent orchestration frameworks
(e.g., LangChain / AutoGen / CrewAI), enabling deep technical dialogue with engineering teams.
Experience with
AI Harness / Eval / Benchmark
platform product design or usage, with involvement in establishing and maintaining LLM evaluation systems.
Background in
Fintech / e-commerce / SaaS
industries, with an understanding of the unique product design requirements for AI in high-concurrency, compliance-sensitive environments.
Bilingual fluency in Chinese and English
(spoken and written), with the ability to independently drive product collaboration and cross-cultural communication within international teams.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Please make your application, including your CV, in English Language. We are a global compliance team headquartered out of London.
About the role
As a Senior Analyst – Permanent Controls, you will join the Permanent Controls team, a global Second Line of Defence (2LoD) function based across Paris and Mauritius. Reporting directly to the Head of Permanent Controls within the Compliance department, you will focus on the financial perimeter, exercising second-line control, independent oversight, and framework monitoring over the organization's finance domain. You will partner closely with the First Line of Defence (1LoD) to establish control standards, design control matrices, and provide guidance when needed. You will also execute 2LoD control plans, issue formal findings, and track recommendations through to resolution.
Sitting in the Second Line of Defense, the global Permanent Controls team serves as an ongoing, trusted advisor and objective challenge to operational teams (1LoD), helping them design robust controls and ensure operational integrity across the organization.
Unlike periodic audit functions, Permanent Controls operates continuously to proactively identify vulnerabilities, standardize control frameworks, and foster a strong risk culture.
Note on Governance: This is a 2LoD function focused on ongoing control design, execution, and 1LoD enablement. It is distinct and independent from the Internal Audit (3LoD) function within Checkout.com.
Key responsibilities
- Control Design: Collaborate with stakeholders to translate identified risks into comprehensive 2nd line control plans, standards, and templates.
- 1LoD Enablement: Partner with the First Line of Defence teams to design, refine, and assess their control matrices, ensuring alignment with internal standards and regulators' expectations (ACPR, FCA..).
- Execution & Testing: Formalize and execute second line permanent controls across critical perimeters, including:
- Financial regulatory reporting across global entities (France, UK, US, etc.).
- Accuracy of financial data, accounting standards, and reconciliations.
- Internal financial processes, procedures, and statutory compliance (including the Order of 3 December 2014).
- Safeguarding mechanisms (flow of funds, compliance with safeguarding measures, timelines, and incident monitoring).
- Reporting & Escalation: Present detailed control findings and anomaly reports to the Head of Permanent Controls; track the implementation of remediation recommendations.
- Proactive Continuous Improvement: Identify operational control gaps, take the initiative to propose practical solutions, and drive improvements to the overall control framework.
- Tooling & Automation: Contribute to the implementation and optimization of automated control tools, tracking dashboards, and recommendation monitoring systems whenever possible.
About You
- Experience: 5 years of experience in Financial Audit, Internal Control, or Financial Reporting within the financial services (banking, Fintech..) or payments industry.
- Regulatory Context: Familiarity with regulatory frameworks and ACPR expectations is strongly preferred.
- Mindset & Working Style:
- Proactive & Autonomous: A "go-getter" who takes ownership, anticipates control gaps, and brings actionable solutions to the table rather than waiting for direction.
- Naturally Curious: A drive to understand end-to-end business operations, data flows, and complex payment mechanics.
- Rigorous & Analytical: Meticulous attention to detail with an ability to leverage data analytics to evaluate controls, transactions and processes objectively.
- Languages: Fluency in French and English is required.
- Communication: Strong stakeholder management skills, with the ability to communicate clear findings and influence decision-making across lines of defence.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is growing fast, and how we hire shapes what we become. As our Recruiting Operations Program Manager, you'll find where the recruiting team is losing time or quality, confirm it with data, and build and run the program that fixes it. Some of that work is quick, like a data pull for leadership or an Ashby answer for a recruiter. Some of it spans months and needs executive buy-in.
You'll identify, build and own programs end to end, from redesigning core recruiting processes to building and shipping A-powered tools that change how our recruiters work every day. You'll work across Ashby, Notion, Slack, and Claude, and treat AI as a core part of how recruiting runs.
RESPONSIBILITIES
- Build and lead large-scale recruiting programs end to end: secure leadership buy-in, manage timelines across stakeholders, and partner with our Recruiting Operations Data Analyst to use data to decide what to change and how to measure it.
- Break large, ambiguous problems into projects with clearly-structured phases, owners, and deadlines, and drive them through to adoption, not just launch.
- Analyze interview plans, pass-through rates, stage timing, and interviewer load in Ashby, and turn findings into concrete recommendations.
- Support operational asks from recruiters and leadership, and turn repeated asks into self-serve tools or documented answers.
- Build, pilot, and iterate on Claude-powered tools and workflows that solve recurring pain points across the recruiting team.
- Keep recruiting documentation – including interview guides, playbooks, SOPs, and training material – current, monitored, and easy to find.
- Propose and roll out process changes that make recruiting faster and more consistent, including the comms and training that make them stick.
REQUIREMENTS
- 3+ years in recruiting operations, program management, or a related operations role at a fast-growing company.
- Track record of building and running cross-functional projects end to end with clear project management rigor, from securing senior leaders’ buy-in to execution and close-out.
- Comfort pulling, analyzing, and presenting data, and turning it into clear recommendations.
- Clear, concise writing, including for executive audiences.
- Strong prioritization skills, with the ability to balance long-running programs with day-to-day asks.
NICE TO HAVE
- PMP or project management certification a strong plus.
- Hands-on Ashby experience, especially reporting and dashboards, or deep experience with another ATS, including using data and metrics to drive decisions and set priorities.
- Experience building workflows or tools with AI (Claude, ChatGPT, or similar).
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Key Responsibilities:
— Supporting and overseeing communication activities
— Ensuring high-quality delivery and smooth coordination of media and communication initiatives
— Ensuring smooth workflow and quality assurance of press and communication activities delivered for the client
— Building and maintaining strong relationships with media outlets, journalists, influencers, and other communication stakeholders
— Designing and implementing media strategies that support communication objectives and initiatives
— Identifying opportunities for collaboration with relevant partners, networks, and multipliers
— Conducting analyses and developing recommendations for future communication initiatives and independent evaluations
— Providing strategic input and feedback on ongoing projects to strengthen media outreach and communication effectiveness
— Identifying opportunities to enhance visibility and engagement through regional communication activities, projects, and partnerships
— Planning and coordinating media presence across a variety of channels and platforms
Required Skills & Experience:
— Proven experience in media relations, communication strategy, and stakeholder engagement
— Strong understanding of the media landscape in the region and ability to identify strategic communication opportunities
— Ability to analyse complex information and translate insights into actionable recommendations
— Excellent planning and coordination skills, including managing media presence across different media outlets and communication channels
— Ability to identify, summarize, and present strategic opportunities for visibility and engagement
— Strong written and verbal communication skills
— Highly adaptable, proactive, and flexible, with the ability to manage multiple priorities
— Languages: German minimum C1 (preferably C2), English minimum C1
Location: Bonn, Germany
Engagement Type: Part-Time Freelance Assignment
Right to Work, Location & Sponsorship:
— Applications welcomed from candidates based anywhere in the world
— For roles in UK, Belgium, Spain, or Germany, applicants must hold the right to work or be eligible for visa sponsorship (considered case-by-case)
— Must be physically present in the country by first day of employment or able to relocate beforehand
— Relocation support is not automatically provided unless stated otherwise
seniorГермания; FREELANCE SENIOR PROJECT MANAGER | RELOCATION TO GERMANY | ICF #relocation to #germany #parttime #project #manager https://teletype.in/@remoteit/94r7M6o3wT6; RELOCATION TO GERMANY | ICF ICF NEXT is looking for a part-time Freelance Senior Project Manager to support one of its clients based in Bonn, Germany ; Right to Work, Location & Sponsorship We welcome applications from candidates based anywhere in the world; Unless stated otherwise, relocation support is not automatically provided
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Paphos, Cyprus
INEX Group
is a real estate development and construction group of companies delivering residential and commercial projects across Cyprus.
We manage the full project lifecycle — from land acquisition and design to construction and delivery.
As our business continues to grow, we are looking for an experienced
HR Finance & C&B Manager
to join our team in Paphos.
This role combines
HR finance, compensation & benefits and workforce cost planning
. You will work closely with HR, Finance and business leaders, taking responsibility for personnel cost budgeting and forecasting, compensation analysis and financial modelling, while supporting data-driven workforce and compensation decisions across the Group.
Key Responsibilities:
Manage and analyze the company’s total employee cost and compensation budget.
Prepare annual personnel cost budgets and regular forecasts.
Analyze current payroll and employee cost data and identify key cost drivers.
Build financial models and scenarios to support management decision-making.
Prepare cost projections for different business and workforce scenarios, including hiring, promotions, salary changes and organizational changes.
Analyze the tax and employment cost implications in Cyprus and reflect them in financial models and forecasts.
Partner closely with Finance and business leaders on workforce cost planning and compensation-related decisions.
Prepare regular C&B reports, forecasts and management presentations.
Monitor actual employee costs against budget and forecast and explain significant variances.
Support management with data-driven recommendations on compensation and workforce costs.
Manage and maintain salary structures, salary ranges and job grading where required.
Monitor market compensation data and conduct salary benchmarking when needed.
Support compensation decisions for new hires, internal moves, promotions and other special cases.
Manage employee benefits programs and work with external providers.
Develop and maintain C&B policies and processes in line with company guidelines and local requirements.
Ensure that compensation and benefits processes comply with relevant Cyprus legislation and tax requirements.
Requirements and Qualifications:
3+ years of experience in C&B, Total Rewards, HR Finance, FP&A or a similar role.
Strong experience in personnel cost budgeting, forecasting and financial modelling.
Excellent analytical and numerical skills.
Strong Excel and experience building complex financial models.
Experience working with payroll and employee cost data.
Good understanding of Cyprus employment, payroll and tax environment.
Ability to translate HR and payroll data into clear financial insights and recommendations for management.
Strong understanding of the relationship between gross salary, employer costs, taxes and total employee cost.
Experience working closely with Finance and senior business stakeholders.
Experience with compensation benchmarking and salary structures is a plus.
Previous experience working with C&B or payroll in Cyprus is strongly preferred.
Experience with BI tools is a plus.
High level of attention to detail and ability to work with confidential information.
Strong communication skills and ability to explain complex financial data in a simple way.
English B2.
What We Offer:
Competitive salary based on experience and qualifications
Opportunity to take ownership of C&B and workforce cost planning processes across the Group
Close collaboration with HR, Finance and senior management
Long-term employment with a BCS-certified company
21 days of paid annual leave
Extra 5 paid sick days per year
Supportive and collaborative team culture
Modern office in the centre of Paphos
Opportunity to work across diverse businesses and projects and grow together with the company
Interested candidates are requested to send their CV quoting the above job title to
hr_cyprus@inex-group.com
.
All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.
Location: Paphos, Cyprus
INEX Group is a real estate development and construction group of companies delivering residential and commercial projects across Cyprus.
We manage the full project lifecycle — from land acquisition and design to construction and delivery.
As our business continues to grow, we are looking for an experienced
Deputy CFO
to join our Finance team in Paphos.
This is a senior finance role combining financial management, cash flow oversight, financial analysis and stakeholder reporting. Working closely with the CFO, you will support the coordination of financial activities across the Group, oversee key financial processes and provide management, investors and business partners with accurate and timely financial information for decision-making.
Key Responsibilities:
Support the CFO in managing the day-to-day financial operations of the Group
Coordinate financial processes and cash flows across Group companies, ensuring effective allocation and availability of funds
Oversee cash flow planning, forecasting and liquidity management
Develop and maintain financial models for existing and potential projects and investments
Monitor financial and project performance against budgets, forecasts and financial models, identifying and explaining key variances
Analyse project and investment performance, including cash flow, profitability, returns and key financial indicators
Prepare financial and analytical reports for investors and business partners, providing clear insights to support decision-making
Prepare and analyse management reports, including P&L, Balance Sheet and Cash Flow
Coordinate with accounting and finance teams across the Group to ensure accuracy, consistency and timely availability of financial information
Work closely with development, sales and operational teams on financial matters and project performance
Support the CFO and management in evaluating strategic initiatives, investments and business opportunities
Support audit processes, reconciliations and preparation of required financial information and documentation
Act as a key point of contact on financial matters in the CFO’s absence
Requirements and Qualifications:
7+ years of relevant experience in financial management, corporate finance, financial controlling or a similar senior finance role
Experience managing or coordinating financial processes across multiple companies or business units
Strong hands-on experience in cash flow planning, forecasting and liquidity management
Strong understanding of P&L, Balance Sheet and Cash Flow
Experience in financial modelling, budgeting, forecasting and variance analysis
Experience preparing financial and analytical reporting for senior management, investors or business partners
Ability to translate complex financial data into clear business insights and recommendations
Strong understanding of Cyprus accounting and financial reporting requirements
Strong analytical, organisational and problem-solving skills
Advanced proficiency in Excel
Excellent communication and presentation skills
Excellent written and spoken English and Russian are mandatory
Degree in Finance, Accounting, Economics, Business Administration or a related field
Experience in real estate, construction or engineering businesses would be an advantage
What We Offer:
Competitive salary based on experience and qualifications
Senior role with direct involvement in the Group’s financial management and strategic decision-making
Direct collaboration with the CFO, management, investors and business partners
Long-term employment with a BCS-certified company
21 days of paid annual leave
Extra 5 paid sick days per year
Supportive and collaborative team culture
Modern office in the centre of Paphos
Opportunity to work across diverse business projects and grow together with the business
Interested candidates are requested to send their CV quoting the above job title to
hr_cyprus@inex-group.com
.
All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.
Location: Remote USA
Workplace: remote
ABOUT YOU
We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising.
In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience.
Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Partner Growth & Account Management
Guide new publisher integrations from onboarding through launch, nurture long-term monetization partnerships, and expand existing accounts by driving adoption and incremental revenue growth through Xsolla's Offerwall.
Balance multiple accounts and priorities in a fast-paced environment, consistently delivering results under shifting timelines.
Maintain deep knowledge of mobile advertising, the rewarded ecosystem, and app monetization models to ensure partner strategies stay competitive.
Problem Solving & Diagnostics
Serve as the first line of defense when a partner reports a performance drop, integration bug, or unexpected revenue anomaly — approaching each issue methodically: isolate the variable, form a hypothesis, and validate it against the data before proposing a fix.
Analyze data to uncover trends, diagnose challenges, and recommend optimization strategies that drive measurable revenue impact, distinguishing symptoms from root causes rather than treating surface-level fixes as solutions.
Own ambiguous, cross-functional problems end-to-end — coordinating with product, engineering, and operations to identify what's broken, why, and what the right fix is, even when the answer isn't immediately obvious.
Anticipate downstream issues before they escalate, using pattern recognition from past partner problems to flag risks proactively rather than reactively.
Strategic Relationships & Executive Communication
Own and cultivate strategic relationships with senior and executive stakeholders at publisher partners, acting as a trusted advisor rather than a transactional point of contact.
Prepare and deliver executive-level business reviews, business cases, and growth roadmaps that translate complex data and problem resolutions into clear, actionable business outcomes for senior decision-makers.
Tailor communication style and depth to the audience — distilling technical or operational detail into strategic narratives when presenting to executives, while retaining the ability to go deep on the details with day-to-day partner contacts.
Represent Xsolla in high-stakes conversations (renewals, escalations, strategic planning) where executive trust and credibility directly influence partner retention and growth.
Collaborate cross-functionally with internal product, operations, and technical teams to implement partner requirements and resolve potential blockers, and know when an issue needs to be surfaced to internal leadership.
Qualifications & Skills:
Experience
3+ years in digital media, mobile advertising, programmatic, or related SaaS/AdTech account management, sales, or business development.
Demonstrated ability to grow client portfolios, negotiate partnerships, and achieve or exceed revenue targets.
Problem-Solving Mindset
A structured approach to ambiguity — comfortable breaking down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue.
Track record of resolving complex, cross-functional issues independently, knowing when to dig in personally versus when to loop in the right internal stakeholder.
Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed.
Resilience and resourcefulness when the first solution doesn't work; iterates rather than stalls.
Analytical Strength
Comfortable interpreting data sets (e.g., KPIs such as CPM, CTR, LTV, retention, or ARPU) and translating insights into strategy and root-cause diagnosis.
Communication & Executive Presence
Exceptional written, verbal, and presentation ability; adept at simplifying technical and performance concepts for diverse audiences, including senior and executive stakeholders.
Demonstrated experience managing strategic relationships with VP or C-level contacts, including leading executive business reviews and high-stakes partner conversations.
Proven success working with cross-functional groups, particularly product, operations, and technical teams, to drive problems to closure.
Industry Knowledge
Understanding of mobile ecosystems, rewarded ads, ad monetization strategies, and performance marketing models.
Mindset
Proactive, entrepreneurial, and results-driven; thrives in fast-moving environments with minimal structure.
Views obstacles as puzzles to be solved rather than blockers to be reported.
Tools
Proficiency in productivity and analytics tools (e.g., Google Sheets, BI dashboards, CRM platforms, and presentation software).
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Demand Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is growing its Finance team and is looking for a driven FP&A and Strategic Finance Manager to join our team. The ideal candidate will have demonstrated FP&A experience setting and owning a budget, maintaining a forecast, building financial & operating models, and has a proven track record of working closely with business partners to help make sound financial decisions. You will join Outschool as a critical member of the team as we build and expand the sophistication of our financial processes which will enable us to effectively scale our business.
You’ll work collaboratively with members of every team at Outschool as a strategic finance partner. You'll partner in our budgeting and reporting process and help our team to measure performance. You ideally have experience in assisting in the development of comprehensive budgets and an ability to help leaders become more fluent in financial strategy.
Core Responsibilities:
- Support our company-wide budgeting and forecasting processes in collaboration with stakeholders across the organization in order to drive accountability and exceptional results
- Assist in maintaining a forward-looking financial model that accurately predicts performance and can be used to drive long-term growth
- Partner in the tracking of financial & operational performance metrics that allow Outschool to scale and grow
- Provide reporting and data-driven insights to our team, board, and investors on a monthly, quarterly, and annual basis
- Collaborate on key growth initiatives by assisting our marketing leads to scale new buyer acquisition and track customer acquisition costs (CAC), as well as be a trusted partner to our supply-side and international growth teams
Desired Experience & Skills:
- 5+ years of experience scaling FP&A efforts, owning budgets, and managing key stakeholder relationships
- A track record of building financial and operating models for a growth-stage business
- Demonstrated experience shaping and implementing financial strategies for public and/or private companies
- An aptitude and motivation to frame finances in the context of mission and social impact
- Exceptional communicator with ability to present complex concepts, recommendations and analyses to business leaders in a clear, concise and actionable manner
- An ability to think differently and the bravery to act on it. You push against the status quo because you see the gap between the opportunities of the future, emerging finance trends, and current practices
- Experience building materials and providing detailed reports and metrics to leaders
- A data-centric mind with an ability to dive deep into the details of our business to make the right judgment calls
- The ideal candidate has a sense of urgency to their work, and brings a proactive approach to identifying areas of opportunity for the Finance team and overall business
- Areas of experience that will be essential for success in this role include Revenue Forecasting and work supporting the analysis of LTV/CAC while partnering with our Marketing team
Other Considerations:
- A plus if you have an investment banking background
- A plus if you have experience and understanding of large-scale online marketplaces or business
- A plus if you have experience in both B2C and B2B companies
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: $220,500 - $245,000
US Tier 2: $187,425 - $208,250
US Tier 3: $165,375 - $183,750
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations
About the job
Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality.
Responsibilities
In this role, you’ll:
Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption.
Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor.
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.
Desired:
Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
Spanish or Portuguese language skills are a plus.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Merchant Excellence
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Merchant Excellence team sits at the heart of Deliveroo’s marketplace—ensuring our restaurant and retail partners receive world-class support and seamless operational experiences. If you are a seasoned operations leader who thrives in complex, high-stakes environments and enjoys influencing global product and policy, this is the role for you.
We’re looking for a Head of Merchant Excellence to join our Merchant Leadership team. Based in our Manchester office with a hybrid work pattern (3 days in-office), you will be responsible for the strategic direction and performance of a c.80-person global operation across the UK and Italy.
What You’ll Be Doing
You will be the architect of our partner support strategy, moving between high-level executive discussions and granular operational performance management.
Strategic Architecture: Recommend and own the global strategy for Partner Operations, including site selection and the balance between in-house and outsourced (BPO) solutions.
Product & Tech Influence: Partner with Product and Technology teams to shape the future roadmap.
You will provide the "voice of the merchant," identifying agent pain points and advocating for self-service vs. agent-led channel strategies.
Operational Leadership: Set and achieve department-level targets for a team of c.80 colleagues.
You will design the frameworks that ensure functional managers and vendors are held accountable to world-class KPIs.
Stakeholder Management: Act as a trusted advisor to the Senior Leadership Team (SLT) and C-suite. You will lead deep dives into operational issues and present clear, data-driven solutions to complex problems.
Culture & People Development: Foster a high-performance culture inclusive of experimentation and continuous learning.
You will manage performance, drive employee satisfaction initiatives (Peakon), and mentor the next generation of Deliveroo leaders.
Relentless Improvement: Surface operational friction and influence stakeholders across Product, Legal, and Finance to address root causes.
On-Call Support: Participate in a 24/7 on-call rota for approximately 2 weeks per quarter to ensure our marketplace remains resilient.
What You’ll Need to Thrive
Our ideal candidate is a "detailed and action-oriented" leader with a heavy background in scaling complex operations:
Scale Experience: Significant leadership experience in a large-scale, international contact centre or operational environment.
Strategic Influence: Exceptional communication skills with the ability to build trust with local market senior management and global Exec stakeholders.
Operational Rigor: A proven track record of building and scaling customer care organisations in fast-paced, consumer-facing tech businesses.
Technical Savvy: Proficiency in CRM systems (e.g., Salesforce) and solid analytical skills (Excel pivot tables, INDEX MATCH). SQL skills are a major plus.
People Management: Experience managing "managers of managers," implementing performance initiatives, and driving engagement across multi-site setups.
Communication: Ability to write concise project documents that bridge the gap between technical operations and executive strategy.
Why Join Us?
At Deliveroo, you’ll solve some of the most interesting questions in the tech-logistics space. Working here you can expect to:
🚀 Make a Visible Impact: Your strategy directly affects the success of thousands of merchants across the globe.
🌱 Fast-Track Progression: As a member of the Merchant Leadership team, you are at the forefront of the company’s strategic growth.
🧠 Autonomy and Ownership: We move fast and empower our leaders to take accountability for their own departments.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Boston, Massachusetts, United States; Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world.
One application. Many ways to play.
Apply once to this general application for consideration for anticipated 2027 Marketing internships in Boston, Massachusetts and/or Renton, Washington.
This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams and brands. You do not need to submit separate applications for each team or brand.
If your profile aligns with a specific internship project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
Teams and areas you may support
Depending on confirmed projects and business needs, your internship could align with one or more areas such as:
Brand and franchise marketing
Consumer insights and market research
Digital, social and content marketing
Integrated campaigns and media
Commercial and retail marketing
Marketing operations and performance
Examples of what you may work on
Depending on your placement, you may:
Use consumer, fan, cultural and performance insights to identify opportunities.
Support campaign, content, launch or go-to-market planning and execution.
Develop briefs, presentations, recaps, toolkits or content for real brand initiatives.
Analyze campaign or market data and turn it into a clear story and recommendation.
Collaborate with Brand, Creative, Product, Sales, Finance, Insights and agency partners.
Help improve a marketing process, channel or audience experience.
What you bring
You are currently enrolled in a university degree program in Marketing, Communications, Consumer Behavior, Business, Analytics, Media, Advertising or a related degree program.
A consumer-first mindset and curiosity about brands, culture and communities
Clear communication and storytelling, supported by evidence and insight
Comfort balancing creative thinking with data, details and delivery
Ability to collaborate, adapt and keep learning as priorities and timelines change
Work samples:
No portfolio is required. Campaigns, research, content, student leadership or class projects may be linked if they strengthen your application.
Find your party: your global intern community
Level up together.
All interns join one global cohort connected through shared, structured onboarding and weekly learning and development.
Own meaningful work tied to real business priorities, with mentorship and feedback
Build career skills through brand immersion and conversations with leaders
Connect with peers through networking and social experiences
Volunteer and give back alongside the intern community
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the internship. Undergraduate and graduate students are welcome to apply. MBA candidates: please see our separate MBA internship postings.
We generally prioritize students entering the final year of their degree after the internship. Students at other eligible stages, including those with approximately two academic years remaining, are also encouraged to apply. Eligibility is based on program stage, not age.
You can commit to the full program schedule and work model for the assigned location.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship experience is not required.
If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity, willingness to learn and different paths to the same capability.
Program details
Program dates and length:
June - August (10–12 WEEKS)
Schedule:
Full-time, 40 hours per week
Work model:
Most internships follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews.
Locations:
Boston, Massachusetts and Renton, Washington. You may indicate one or both locations. Opportunities may support Hasbro or Wizards of the Coast teams, depending on confirmed projects and business needs.
Application deadline:
APPLICATIONS WILL BE REVIEWED ON A ROLLING BASIS from October to March, as needed.
Pay and benefits
This is a paid internship. Hourly rates vary by degree level and year in school. A separate good-faith range is provided for each worksite.
Boston hourly range:
$24-39
Renton hourly range:
$30-38
Relocation:
Assistance is available to candidates who meet the applicable distance and other eligibility criteria.
What happens after you apply
Our Early Careers team reviews applications as internship projects are confirmed.
If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay.
Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current.
If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$24
—
$39 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Commercial Deal Desk Analyst to help build and scale 1Password’s Commercial Deal Desk capability within Revenue Operations. You’ll partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions, while turning what you learn into clear processes, guidance, and tools that help teams move faster with confidence. This role will help strengthen 1Password’s enterprise commercial capabilities as deal complexity and volume grow.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a Business-to-Business (B2B) Software as a Service (SaaS) environment.
- Hands-on experience with Salesforce Customer Relationship Management (CRM) and Salesforce Configure, Price, Quote (CPQ)/Revenue Cloud, including resolving complex quoting and cross-object issues.
- Strong understanding of commercial deal structures, including annual recurring revenue (ARR), multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
- Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment.
- Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
- Strong cross-functional communication skills, with the ability to influence effectively without formal authority and explain complex commercial concepts clearly.
- Experience using artificial intelligence (AI), automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred.
What you can expect:
- Partner with Enterprise Account Executives (AEs), Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals.
- Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.
- Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing.
- Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements (SLAs), and documentation.
- Create playbooks, training materials, office hours, and practical guidance that help sales teams navigate commercial processes and quoting tools.
- Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, while partnering with technical teams to implement scalable solutions.
- Use deal data and Key Performance Indicators (KPIs) to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth.
UK-based roles only: The annual base salary for this role is between £60,000 GBP and £84,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA
Senior Software Design Lead, IDEO San Francisco
In a nutshell:
IDEO San Francisco is in search of a
Senior Software Design Lead
who will architect the human and technical systems behind the digital products and AI experiences we design, build prototypes that behave like real production software, and be the technical voice client CTOs trust. You'll pick up design at IDEO along the way.
Why is this role important for IDEO’s work?
Software design makes the biggest impact by turning a product vision into something a client can actually build, and by testing ideas in working code rather than static screens. Their skillset is critical to our business because the work has evolved from designing interfaces to designing systems: how people, software, and AI agents behave together. We count on them to understand data models, APIs and agentic infrastructure from first principles, and speak credibly on technical choices with executives and engineering leaders.
Once here you will:
Work with product designers, product strategists and design researchers on 8–12+ week digital product engagements that may span from product vision and strategy to full end-to-end build. You will play a key role in turning human insights into technical architecture: data, APIs, integrations and the agentic layer.
Build early prototypes with real data, real models and real integrations, so we learn quickly and lower the risk of big bets.
Advise client executives and engineering teams on tech stack choices, build-vs-buy, evaluating APIs and LLMs, and feasibility.
Design how agents and systems behave on a human's behalf, including guardrails, failure states and how the system stays legible to both people and machines.
Raise the craft bar inside IDEO. Create reusable starter kits and toolkits so teams stop building from scratch, and coach designers who prototype in code.
Help shape proposals and scope technical work in business development.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Software Designer in San Francisco, we provide the opportunity for you to:
Learn design from a leading design and innovation firm
. IDEO's founders designed Apple's first mouse and the first laptop. Since then, we've kept people at the center of design through every wave of technological change. You'd learn to do field research with real people, synthesize insights and tell compelling stories, and work alongside some of the best designers in the world.
Work across many problem spaces
. In one year you might redesign a retail or finance app, prototype new ideas in media and entertainment, and take on systemic challenges in health and education. Working across clients and industries stretches your thinking. A good solution isn't only technically sound: it has to fit real people, real businesses and the constraints they work within.
Be in the room for the "why" before the "how."
You'd shape the question from day one instead of receiving a spec after decisions have been made. And you’d help build this practice at IDEO to shape how next generation digital products are designed and built in the era of AI.
Some previous projects to check out:
Straight Arrow News
: a redesigned news app and website with features like See All Sides, Sources and Media Landscape views. App page views grew 1,170% and active users 700%. This role would design the content and data model underneath and prototype with real feeds.
Gates Foundation – Last Mile Money
: human-centered design for 100+ digital financial products serving 34M underserved users. This role would work on architecture for low-connectivity settings and evaluate partner platforms and APIs.
Jack Technology – Aitu
: AI-enabled industrial sewing machines and a humanoid robot, designed around how they work with factory workers. This role would work on system behavior: how the AI signals what it's doing and how humans stay in control.
Relevant experience and mindset:
Must-haves:
6-8+ years as a software engineer shipping production software, ideally at growth-stage or established tech companies where speed and scale both mattered. You've taken products from concept to launch.
1-2+ years as an engineering lead or solutions architect: scoping, estimating and planning projects, and making architecture decisions others build on. You think at a systems level.
Deep software fundamentals, including systems design, data modeling, APIs, and tradeoffs around performance, security and scale, plus fluency in a modern stack (e.g., TypeScript, React, Python, Node; AWS, GCP, Azure).
Hands-on building with LLMs (tool use, agents, retrieval, evals) and advanced prototyping. You turn concepts into working software quickly, using real data and integrations, with quality that holds up beyond vibe coding.
A track record of working closely with product, design and data, plus curiosity about people and a desire to learn how the craft of software intersects with product and design. You use prototypes as a way to think, not just to deliver.
Strong communication and storytelling: architecture diagrams, system maps and presentations that make technical recommendations clear and persuasive to executives and engineering leaders.
Nice-to-haves:
Comfort with Figma, design systems and front-end craft
Client-facing or consulting experience, or taking part in UX research
Experience with hardware or connected devices (Arduino, IoT)
Pop quiz, Hot Shot:
A client's CEO wants "an AI agent in the app by Q2." What's your first question for the CEO?
What's a piece of software that's beautifully built under the hood, not just on the surface? What makes it good?
Application requirements and instructions:
Résumé, LinkedIn + Cover Letter (Optional)
GitHub or two to three work samples (code, architecture docs, side projects or technical writing)
A short response of about 300 words: "Tell us about a technical decision you made that shaped how people experienced a product. What were the tradeoffs, and what would you do differently today?”
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $130,000-150,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Hybrid Model: Team members based in the San Francisco Bay Area are expected to work in the studio on Tuesdays, Wednesdays, and Thursdays, with flexibility based on client travel, project needs, and deliverables. Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work.
Health Benefits: Vision, Dental, Healthcare
Financial Benefits: 401K with Employer Contribution
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend, Commuter Reimbursement, and Phone & Internet Reimbursement
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives
to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work.
Location: Austin, in-person
Role Summary:
The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.
Who Thrives Here:
People who thrive in this role tend to:
Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward
Responsibilities/Essential Functions:
Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
Review and follow up with previous or inactive leads that may be newly qualified or re-interested
Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Minimum Qualifications:
1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
Excellent written and verbal communication skills and the ability to build relationships quickly
Salesforce and Outreach experience or comparable CRM or email automation software
Preferred Qualifications:
Experience working with restaurants or food-related entities/clients
Experience in a start-up environment is a plus
Work Environment:
The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
:
$70,000 base + $36,000 OTE, uncapped
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Fraud team at Affirm Bank works cross-functionally with Machine Learning, Product, Engineering, Operations to combat fraudulent activities to foster a safe platform.
This role requires abundant cross-functional partnership. This individual will be the representative of the Credit Risk org, leading the charge on refining our Identity Verification and Fraud processes as well as our Application flow. Additionally, this role will work closely with the Product and Engineering teams to improve our Fraud solution.
Come join us in our mission to change consumer finance through better technology, lower costs, and increased transparency while providing the best customer experience.
What You'll Do
This role will take charge of owning fraud performance for depository products, including monitoring fraud losses, approval rates, false positives, customer friction, and other key risk metrics
Data Pipeline, Analytics & Monitoring
Build and maintain scalable data models and transformation pipelines, using tools (such as DBT) to standardize depository product, transaction, customer, fraud, and operational data.
Define trusted fraud performance metrics and analytical datasets, including fraud loss rates, approval and decline rates, false-positive rates, customer friction, and operational efficiency.
Develop recurring dashboards, scorecards, and monitoring frameworks to provide clear visibility into fraud performance, portfolio health, and emerging risks.
Conduct deep-dive analyses to diagnose fraud losses, control gaps, false positives, portfolio shifts, and unexpected performance changes, translating findings into actionable recommendations.
Fraud Strategy Building & Optimization
Develop and optimize fraud rules, policies, thresholds, models, and decision strategies that balance loss prevention, customer experience, operational capacity, and product growth.
Evaluate new data sources and signals to improve detection of identity risk, account takeover, device risk, transaction risk, and other fraud typologies relevant to depository products.
Lead testing and performance measurement of fraud strategy changes, including rule launches, model updates, policy changes, and new product controls, with clear pre- and post-implementation evaluation.
Partner cross-functionally with Product, Engineering, Machine Learning, Data Engineering, Fraud Operations, and Risk to improve fraud strategies, strengthen operational feedback loops, and support new product launches.
What We Look For
EXPERIENCE - 7+ years’ of Analytics experience
PRODUCT KNOWLEDGE - Passion to understand how Affirm product works and a curious mindset to help change and make it more effective
TECHNICAL SKILLS - Fluent in SQL and Python
PEOPLE SKILLS - A team player with ability to collaborate and influence across many different teams in the organization
COMMUNICATION - Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
EXECUTION - Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity
MULTI-TASKING - Strong time management skills and the ability to manage multiple projects and priorities
RISK KNOWLEDGE - Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with fraud strategy development
We also encourage you to read our Chief Risk Officer’s views on what makes
Credit Risk Managers influential
and on a
Modern Risk Management System
.
Base Pay Grade - M
Equity Grade - USA 8
Employees new to Affirm typically come in at
the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT):
$185,000 - $245,000
USA base pay range (all other U.S. states):
$164,000 - $224,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Kuala Lumpur, Malaysia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Paphos, Cyprus
Paphos, Cyprus
УдалённоRemote USA
УдалённоRemote (U.S.); Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
headManchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Boston, Massachusetts, United States; Renton, Washington, United States; Relocation:
УдалённоseniorUnited Kingdom
leadSan Francisco, CA; Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work; Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US