Вакансии

- Own front-line support during your timezone hours, providing reliable overlap with the existing team (Saturday–Wednesday schedule). - Respond to and resolve customer tickets with clarity and care.

Location: Argentina; Poland; Brazil; Colombia Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior Desktop Support / Helpdesk Engineer to own the everyday technology experience for Solvd’s employees — from a new hire’s first login to the day a leaver hands back their laptop. You’ll be the senior escalation point for end-user issues and the hands-on lead for our Mac-heavy fleet. You’ll also play a key role in two active projects: selecting and migrating to Intune’s replacement, and tightening how we manage identity, access, and SaaS apps across Microsoft 365. We want someone who fixes problems fast — then automates and documents the fix so it stays fixed. WHAT YOU’LL DO Mac-first fleet management - Support and administer macOS devices plus a smaller number of Windows machines — provisioning, patching, OS upgrades, and break/fix. - Help evaluate and select our next MDM (Jamf, JumpCloud, and Fleet are on the shortlist), then lead the migration from Microsoft Intune including configuration profiles, re-enrollment, and employee communication. - Run zero-touch deployment through Apple Business Manager and Automated Device Enrollment so remote hires get a ready-to-use laptop on day one. - Enforce and report on security baselines — FileVault, OS update policy, firewall, and endpoint protection. - Own the hardware lifecycle across regions: purchasing, inventory, shipping, repairs, device recovery, and secure disposal. Microsoft 365 & identity - Administer Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing. - Manage users, groups, and access in Microsoft Entra ID including MFA, Conditional Access, and SSO. - Build and maintain SSO and SCIM integrations so access is granted and removed automatically. SaaS stack - Administer core SaaS tools and maintain an up-to-date inventory of apps, owners, and licenses. - Cut unused licenses, shadow IT, and access drift. Helpdesk leadership - Act as the senior escalation point for complex hardware, software, network, and access issues. - Own onboarding and offboarding end to end — new hires productive immediately, leavers losing access the same day. - Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff. - Write knowledge base articles and self-service guides that reduce repeat tickets. Automation & improvement - Automate routine work with Bash/zsh, Python, or PowerShell and low-code workflow tools. - Support security and compliance work with the IT & Security Manager — access reviews, audit evidence, and policy rollout. - Use ticket trends to find and fix root causes rather than just close tickets. REQUIRED SKILLS & EXPERIENCE - 5+ years in desktop support, helpdesk, or IT operations including at least 2 years at senior or escalation level. - Expert-level macOS support — configuration profiles, Apple Business Manager, and Automated Device Enrollment. - Hands-on administration of a Mac MDM platform — Jamf Pro, JumpCloud, Fleet, Kandji, or Intune. - Strong Microsoft 365 and Entra ID administration — MFA, Conditional Access, and licensing. - Experience in a SaaS-heavy, cloud-first company including SSO (SAML/OIDC) and SCIM provisioning. - Scripting in Bash/zsh — Python or PowerShell is a plus. - Experience supporting a remote, international workforce across multiple time zones including hardware logistics. - Clear written and spoken English with the patience to explain technical issues to non-technical colleagues. - A habit of documenting and improving processes, not just closing tickets. PREFERRED QUALIFICATIONS - Experience leading an MDM migration — especially from Intune to Jamf, JumpCloud, or Fleet — or running a platform evaluation. - Apple or Jamf certifications — Apple Device Support, Jamf CCT/CCA, or similar. - Microsoft certifications — MS-102 (Microsoft 365 Administrator) or MD-102 (Endpoint Administrator). - Experience with ITSM tools such as Jira Service Management, Freshservice, or Zendesk. - Familiarity with endpoint security tools — CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint. - Exposure to security frameworks such as ISO 27001, SOC 2, or CIS benchmarks. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Tel Aviv-Yafo, Tel Aviv District, Israel About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. The delivery department is responsible for all customer new and extended deployments and manages all operational activities that relate with the stability of the processing of Aidoc products. As a Technical Support Engineer, you will be responsible for providing excellent support for our globally-based clients. The team gets requests from our clients via different communication channels, works on the triage, provides high-quality responses, and escalates complicated requests in the production environment. Responsibilities: Working to resolve all escalated incoming client issues by phone, email within defined SLAs Filtering support tickets, prioritizing and escalating the most impactful, complex issues, and managing them directly with the engineering teams Documenting issue statuses and providing updates to management. Developing, documenting, and maintaining standard operating procedures, best practices, and customer service guidelines with the global Support department Enabling the global Support department and being a focal point for knowledge transfer within the department Handling proactive alerts and coordinating production incidents, both resolving issues independently and handling communication with relevant development teams. Requirements: 3+ years of experience in technical support Knowledge and experience with SQL Experience in navigating complex support scenarios Customer-oriented and exceptional interpersonal skills Excellent analytical and problem-solving skills Self-starter, experience within a start-up environment Experience working cross-functionally with product and engineering to escalate issues and thoroughly document expected behavior, current behavior and steps to replicate Experience working with PagerDuty, Salesforce, Slack. Working at Aidoc: Our Perks: Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives) We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees. Amazing and healthy breakfasts and lunches prepared daily by our personal chef! Stocked up kitchen & meal card Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes. Amazing culture - collaborative, transparent & fun! Attractive compensation package & benefits Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Location: Almaty, Kazakhstan Workplace: onsite We are seeking a System Administrator to run IT at inVision in Almaty. The role makes sure hardware, accounts, access, the network and corporate services work smoothly for employees, students and teachers, develops inVision’s own IT infrastructure, and builds IT operations around tickets, clear processes and documentation, automating routine work wherever possible, including with AI. Key Responsibilities Support employees, students and teachers with hardware, accounts, access and services, both in the office and remotely. Run the helpdesk: triage tickets, set priorities and meet response times. Maintain the knowledge base with guides and answers to frequently asked questions. Handle onboarding and offboarding: grant and revoke access, equipment and building passes. Administer corporate services: Google Workspace, Slack, Jira and the password manager. Maintain the network, Wi-Fi, printers and office equipment. Manage domains and corporate email. Oversee information security: 2FA, password policies, access reviews and backups. Purchase hardware according to the standard, receive it and keep an up-to-date inventory. Set up devices and manage them via MDM. Process payments for IT services on time and track subscriptions and licenses. Work with contractors and vendors: contracts, access and deadline tracking. Develop inVision’s own IT infrastructure and migrate employees, services and data to it. Automate routine tasks with scripts, Jira automations and AI tools. Help colleagues get comfortable with digital tools and document all work done. Skills, Knowledge and Expertise Education: Degree in IT or relevant courses; Google Workspace, Jamf or Atlassian certifications are an advantage Experience: 2+ years in system administration or IT support; experience independently running IT at a company of 10+ people as the sole or lead IT specialist; migration experience (Google Workspace, Slack, email, domains) is a big plus; ability to coordinate contractors and vendors Knowledge and skills: Google Workspace administration: OUs, groups, policies, 2FA macOS and Windows setup and maintenance Slack and Jira Service Management: queues, forms, automations Networking: TCP/IP, DNS, VPN, Wi-Fi, troubleshooting Domains and email: DNS records, SPF, DKIM, DMARC Account and access management, password manager Information security fundamentals and backups Hardware inventory, documentation and knowledge base maintenance AI tools (Claude, ChatGPT and similar) Nice to have: MDM (Jamf or similar); scripting (GAM, Bash, Python, Apps Script); basic Linux and Docker; experience with 1C, EDO and procurement in Kazakhstan Languages: Russian and English (B1 or higher) Key Competencies: Desire to help people: explains things in plain language, without condescension, and follows through until things actually work Responsibility and delivering results Proactivity: spots problems and risks (payments, domains, licenses, purchases) before anyone asks Systematic approach: everything is tracked in tickets, registers and documentation Independence: works without daily oversight and escalates only real blockers Ability to explain things clearly to non-technical people Attention to detail Composure under pressure and willingness to learn

Location: Garching bei München, Germany Workplace: OnSite Bei Knuspr definieren wir den Lebensmitteleinkauf neu. Um täglich Tausende Kunden zuverlässig mit frischen, regionalen Lebensmitteln und Artikeln des täglichen Bedarfs zu beliefern, braucht es ein hocheffizientes operatives Rückgrat. Als Central Flow Lead bist du die zentrale Steuerungsinstanz für den Personaleinsatz und den operativen Durchfluss in unseren deutschen Fulfillment Centern. Von deinem Büroarbeitsplatz in Garching überwachst du die operative Leistung in Echtzeit, steuerst die Personalkapazitäten dynamisch und stimmst dich direkt mit den Teams vor Ort ab, um jeden Standort auf maximaler Effizienz zu halten. Deine Mission ist direkt: Live-Daten in unmittelbare Handlungen übersetzen. Indem du Engpässe frühzeitig erkennst, Personal bedarfsgerecht zwischen den Bereichen ausbalancierst und die Abläufe synchronisierst, stellst du sicher, dass jede Bestellung reibungslos bearbeitet und pünktlich ausgeliefert wird. WARUM DIESE ROLLE SPANNEND IST: - Büroarbeitsplatz: Du arbeitest ausschließlich im Control Office in Garching, ohne körperliche Lagertätigkeit, und steuerst die Abläufe vom Schreibtisch aus über Dashboards und Steuerungstools - Einfluss auf nationaler Ebene: Steuere die Personaleinsatzplanung und den operativen Durchsatz mehrerer deutscher Fulfillment Center - Echtzeit-Entscheidungen: Arbeite in einem hochdynamischen Umfeld, in dem Live-Daten unmittelbar zu spürbaren operativen Anpassungen führen - Intelligente Logistik & Technologie: Gestalte die Schnittstelle zwischen Lagerautomatisierung, WMS-Plattformen und datengestützter Personalsteuerung aktiv mit WAS WIR ZUSÄTZLICH ZUM GRUNDGEHALT BIETEN: - Tägliche Essenspauschale: Zusätzliche 9,00 € steuerfreier Essenszuschuss pro Arbeitstag - Täglicher Fahrtkostenzuschuss: Zusätzliche 5,00 € täglicher Zuschuss zu deinen Fahrtkosten - Halbjährliche Gutscheine: 300,00 € in Gutscheinen zweimal jährlich (insgesamt 600,00 € pro Jahr) - Knuspr Xtra Account: 10 % Cashback auf deine Bestellungen direkt als Knuspr-Guthaben - CorporateBenefits: Vergünstigungen auf Fitness, Reisen, Event-Tickets, Shopping und mehr Deine Aufgaben - Abläufe im Blick behalten: Du verfolgst unsere Dashboards in Echtzeit und sorgst dafür, dass die richtigen Kollegen/-innen zur richtigen Zeit im richtigen Bereich sind. Dafür nutzt du unsere zentralen Steuerungstools - Kapazitäten flexibel ausbalancieren: Wenn sich das Auftragsvolumen oder die Prioritäten an einem Standort ändern, passt du Personalverteilung und Schichtpläne entsprechend an - Operative Kennzahlen aktiv steuern: Du hast kritische Bereitstellungszeiten und Leerläufe fest im Blick, deckst Engpässe sofort auf und greifst korrigierend ein - Standortübergreifend zusammenarbeiten: Du stimmst dich eng mit den Führungskräften und Teams auf der Fläche ab, damit Anpassungen gut umgesetzt werden und unsere Prozessstandards eingehalten werden - Gemeinsam besser werden: Du analysierst Schichtleistungen, entdeckst wiederkehrende Prozesslücken, überprüfst gemeinsam mit den Standorten unsere SOP-Standards und hilfst mit deinem Feedback, unsere internen Tools weiterzuentwickeln WAS DU MITBRINGST: - Operativer Hintergrund: Eine abgeschlossene Ausbildung als Speditionskaufmann/-frau oder eine vergleichbare Qualifikation, wie z.B. praktische Erfahrung als Disponent, in der Schichtkoordination, operativen Einsatzplanung oder Personaleinsatzsteuerung, idealerweise in Logistik, Lager, Einzelhandel, E-Commerce oder Fulfillment. - Erfahrung in einem Leitstand, Control Center oder Control Tower, im Workforce Management oder mit automatisierten Lägern ist ein Plus. - Sprachkenntnisse: Sehr gute Englischkenntnisse für die tägliche Kommunikation. Gute Ungarischkenntnisse für die klare Abstimmung mit den Teams auf der Fläche sind ein großer Vorteil - Schichtbereitschaft: Bereitschaft zur Arbeit in einem 24-Stunden-Dreischichtsystem von Montag bis Samstag - Operativer Weitblick: Du behältst komplexe Abläufe souverän im Blick, verknüpfst operative Schnittstellen und steuerst Maßnahmen standortübergreifend und zielgerichtet. - Analytische Schärfe: Du verstehst KPIs, SLAs, Workflow-Steuerung sowie Personaleinsatzplanung – und triffst auch unter Druck sichere, datenbasierte Entscheidungen - Technologiekompetenz: Du arbeitest sicher mit Echtzeit-Dashboards, WMS-Plattformen und Tools zur automatisierten Steuerung des Arbeitskräfteflusses #LI-FK1

Location: Bischofsheim bei Frankfurt, Germany; Indeed Workplace: OnSite Du bist eine erfahrene Führungskraft und möchtest bei einem der am schnellsten wachsenden e-Grocery-Unternehmen in Europa arbeiten? Dann werde unser neuer Area Manager! In dieser Rolle verantwortest du die täglichen Abläufe im Outbound, Inbound und der Auslieferung. Zu deinen Aufgaben zählt das Personalmanagement, Gesundheit & Sicherheit, Terminplanung sowie die Sicherstellung effizienter Prozesse und kontinuierlicher Verbesserungen. Deine Führungsqualitäten sind entscheidend, um unser Wachstum in einem dynamischen Umfeld nachhaltig zu unterstützen. Unser Angebot: - Unbegrenzte Urlaubstage - 45 € monatlich steuerfrei (via become.1) - 20 € monatlicher Zuschuss zu Internetkosten - Knuspr Xtra Account und 10% Discount in Form von Knuspr Credits (Cashback) - Tolle Rabatte über CorporateBenefits (Fitness, Reisen, Tickets, Shopping, uvm.) Deine Aufgaben: - Führen und Entwickeln eines Teams von Lagermitarbeitenden und Teamleitern zur Erreichung der operativen Ziele - Überwachen von Arbeitsabläufen, Produktivität und Qualität zur Sicherstellung der Effizienz und pünktlichen Auftragsbearbeitung - Zusammenarbeit mit zentralen Teams zur Einhaltung interner Standards und Sicherheitsrichtlinien - Analysieren von Kennzahlen und Implementieren von Prozessverbesserungen zur Steigerung der Produktivität und Kostensenkung - Fördern einer engagierten und leistungsstarken Teamkultur - Sicherstellen der Einhaltung von Unternehmensrichtlinien und gesetzlichen Arbeitsvorschriften - Beheben von operativen Problemen und Implementieren langfristiger Lösungen Das bringst Du mit: - Ein abgeschlossenes Studium im Bereich Logistik oder ähnliche Qualifikation mit Schwerpunkt Lagerverwaltung / Versand / Spedition/ Supply Chain/ operativem Geschäft - Mehrjährige Erfahrung als Führungskraft mit mind. 40 Mitarbeitenden bei Logistikunternehmen, wie z.B. Amazon, DHL, UPS oder GLS - Fließende Deutsch- und Englischkenntnissse - Kenntnisse im Projektmanagement - Kommunikationsstärke sowie eine proaktive, gut organisierte Herangehensweise - Bereitschaft flexibel zwischen 06 und 22 Uhr von Montag bis Samstag zu arbeiten (5 Tage Woche) #LI-AR1 #Knuspr

Location: Singapore Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As an Event Producer III on Riot’s APAC Emerging Markets Content Services team, you’ll be an event owner responsible for high-profile events across APAC Emerging Markets. You’ll work across multiple Riot titles and markets, translating product and business goals into memorable player and fan experiences . You’ll balance event vision, audience experience, budget, risk, commercial opportunity, and local-market realities from initial concept through post-event review. You’ll lead through influence , coordinating Riot stakeholders, agencies, venues, and vendors while acting as a key decision-making and escalation point for event delivery. This role is based in Singapore and requires regular travel across APAC, including extended periods onsite during event delivery. You will report to the Head of Content Services, APAC-EM. Responsibilities: Lead planning and delivery for assigned esports events from initial brief through post-event closeout. Translate product strategy, event objectives, and audience insights into clear event plans, priorities, milestones, and success measures Align with stakeholders around event goals and decisions and make informed tradeoffs across scope, cost, timing, audience experience, operational feasibility, and risk Act as the event-level owner and integrator for the audience journey, fan experience, fan-facing programs, and event-level ticketing strategy . Use audience and event-performance data to inform ticketing, demand generation, and fan-experience decisions; identify opportunities to improve ROI and revenue through hospitality, merchandise, premium experiences, and partner activations Partner with stakeholders to translate brand, IP, audience, and commercial priorities into locally resonant event activations across APAC. Lead agency and vendor briefing , scope alignment, delivery tracking, and performance management across APAC markets. Build and manage event budgets, forecasts, cost controls, and financial reporting , tracking investment against audience, brand, strategic, and commercial outcomes. Identify dependencies, delivery risks, and local-market considerations early; develop options, contingency plans, and clear escalation paths. Build reusable templates, tools, and processes that improve consistency and scalability across APAC events. Lead post-event retrospectives and apply learnings to future events Required Qualifications: 7+ years of experience producing live events, esports events, sports events, entertainment productions, experiential activations, or comparable complex projects; equivalent experience may be considered Demonstrated experience scoping and owning complex events or projects from concept through onsite delivery and post-event review Experience leading cross-functional stakeholders and managing agencies, vendors, and venue partners Experience managing event budgets, timelines, risks, and competing priorities Demonstrated ability to communicate clearly, maintain sound judgment, and deliver high-quality work under tight timelines and high-pressure live-event conditions Ability to travel extensively across APAC and work flexible hours during event delivery Desired Qualifications: Experience producing esports or gaming events and leading global or cross-regional productions across multiple APAC markets, countries, and time zones Understanding of local cultural and business practices across APAC Ability to speak one or more APAC local languages in addition to English is preferred Experience with ticketing strategy, audience analytics, revenue or ROI optimization, fan activations, and hospitality. Familiarity with Riot esports programs and project-management tools such as Airtable, Google Workspace, or Notion For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! We’ll look at your experience delivering complex events, your ability to work across cultures and disciplines, and your approach to building experiences that are locally meaningful and globally relevant. If you care deeply about esports, live entertainment, and creating memorable experiences for players and fans across APAC, this could be your role. Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

Location: Dubai, United Arab Emirates About the Role Spotware Systems is looking for an experienced CMT4 & MT5 Trading Platform Administrator/ Support Engineer to join our team in Limassol, Cyprus . You will support B2B clients and colleagues across the technical and functional aspects of our products, helping investigate and resolve issues in a fast-moving brokerage environment. This role will suit someone who enjoys getting to the root of complex problems, takes ownership from the first report through resolution, and communicates clearly with both technical and non-technical stakeholders. Responsibilities Provide high-quality B2B technical and functional support to clients. Own and investigate reported issues, resolving them where possible or escalating them with clear evidence and context. Use logs, SQL, system behaviour, and application-level analysis to isolate root causes and determine next steps. Diagnose issues involving MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications. Coordinate with clients, internal teams, and third parties, keeping stakeholders informed and driving issues through to resolution. Create and maintain clear documentation for both internal and external use. Continuously deepen your knowledge of forex and our platform while contributing to improvements in support quality and processes. Requirements 3+ years of experience in technical support within a brokerage or fintech environment. Good working knowledge of MT4/MT5 Manager and Administrator terminals, including plugins and gateways. Good working knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid, or similar solutions. Practical SQL skills, including the ability to write, understand, and troubleshoot queries for data analysis and issue investigation. Experience providing operating-system and application-level support. Strong problem-solving and investigation skills, supported by a structured and analytical approach. Strong working proficiency in written and spoken English. Comfort using AI tools in day-to-day work to improve efficiency, problem-solving, and the quality of results. Excellent organisational skills, with the ability to prioritise and manage your workload effectively. Strong numerical and analytical skills. Willingness to join a planned rotating shift schedule after training; the team provides 24/6 coverage, including Saturdays. Nice to Have Experience working with or supporting API integrations. Knowledge of the FIX protocol. Programming or scripting skills in any language Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: San Francisco, California Workplace: Hybrid Role Summary We’re seeking an IT Systems Engineer to join our growing IT team. You’ll own the architecture and automation behind the systems our employees rely on every day: identity, device management, endpoint security, and the tooling that ties them together. You’ll work closely with IT, Security, Engineering, and People teams to design, build, and scale the platforms that keep a fast-growing company productive and secure. You’ll also be the onsite IT presence in San Francisco, supporting our executive team and running the technology in our new office. You’ll be expected to set technical direction within your domain, lead multi-team initiatives, and make sound decisions without close supervision. This role is based in San Francisco, with regular onsite presence at our new San Francisco office, which you’ll manage day to day. What You’ll Do - Own and deploy the architecture, reliability, and roadmap for core IT platforms (identity and access, device management, endpoint security, or IT automation) - Design and build automation and internal tooling that eliminates manual work: onboarding and offboarding workflows, access lifecycle management, device enrollment and posture enforcement, and self-service for employees. Use AI and LLM-based tools (such as AI agents and MCP integrations) where they make IT work faster, more consistent, and more reliable - Lead multi-team technical initiatives end to end, from architecture and design docs through rollout and communication, partnering with Security, Engineering, and People teams - Set technical standards and patterns for the IT team, and write clear design documentation and runbooks others can build on - Evaluate tools and vendors, weigh build-vs-buy tradeoffs, and make recommendations to IT leadership with clear reasoning on cost, risk, and scale - Partner with Security to implement and maintain the technical controls behind our security and compliance requirements - Serve as the technical escalation point for the hardest problems, and apply lessons from incidents to fix root causes rather than symptoms - Mentor IT Support Specialists and raise the team’s technical bar - Own technology for our San Francisco office end to end, including network and internet connectivity, Wi-Fi, A/V, and equipment, and coordinate with ISPs and vendors - Design, deploy, and support network-connected video conferencing and meeting room systems (for example Zoom Rooms, Neat, and Cisco Meraki networking), and make sure every meeting space works reliably for in-person and remote participants - Provide white-glove support to executives: proactive and responsive with a high bar for reliability before and during important meetings and events - Occasional travel to company events and other Temporal locations What You’ll Bring - 8+ years of experience in IT, systems engineering, or a similar role, with a track record of owning platforms rather than only operating them - Deep expertise in at least one of: identity and access management (Okta, Entra ID), device management (MDM for macOS and Windows), or endpoint security and zero trust tooling - Strong scripting and automation skills (for example Python, TypeScript, Bash, or PowerShell), including working with APIs and integrating SaaS systems, and hands-on experience using AI coding assistants and LLM-based tools to build and ship automation faster - Experience leading cross-functional projects to completion, including scoping, stakeholder alignment, and rollout - Ability to communicate technical tradeoffs clearly to both technical and non-technical audiences, including executives - Hands-on experience with enterprise networking (switching, Wi-Fi, firewalls, ISP circuits) and with conference room and video conferencing systems - Comfort supporting senior executives: polished, discreet, and calm under pressure, with the ability to build trust quickly - A bias to action and a history of self-education Nice to Have - Experience with identity governance and access lifecycle automation (for example Okta Identity Governance, group rules, access certifications) - Experience with zero trust networking (for example Cloudflare Zero Trust) and endpoint detection and response tooling - Infrastructure-as-code experience (for example Terraform) applied to IT systems - Experience building AI-powered workflows or agents for IT operations (for example MCP servers, or LLM-driven ticket triage and onboarding automation) - Experience supporting security and compliance programs from the IT side - Experience at a fast-growing, remote-first company, or one that serves developers - Experience standing up or opening a new office, including vendor and circuit coordination Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Canada - Remote; Germany - Remote; United Kingdom - Remote; United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell Chainguard Containers is our core product, and this team builds it. As a Senior Software Engineer in Container Product Engineering you will design and ship the features, services, and build systems behind Chainguard Containers, working in a small sub-team of two to four engineers that owns one project end to end. Chainguard is growing explosively. Every line of code is now written with AI in the loop, which means the foundation it runs on has to be secure by default. You will build that foundation: the hardened container images, the registry that serves them, and the tooling that lets engineers and AI agents adopt them. This is a product role. You will work directly with Product Managers and customers, make the trade-off calls on the features you own, and ship them. What the team owns Product features for Chainguard Containers. Letting customers push their own images to our registry, Custom Assembly (customers compose images from our hardened packages), Helm charts, notifications, and compliance views such as STIG dashboards (STIG is the US government's hardening standard). The image build pipeline. The systems that turn packages from Wolfi, our Linux distribution, into signed and attested container images at scale, including moving image builds onto our own runner infrastructure. Registry performance and distribution. Work such as lazy loading, so a container starts before its whole image has downloaded, and image signing with Sigstore. Adoption tooling for engineers and AI agents. Migration tools that convert existing Dockerfiles to Chainguard Containers, and MCP servers (Model Context Protocol, the standard that lets AI agents call tools) so agents can discover and pull our images directly. What you'll do Design, build, and ship new features and services for Chainguard Containers, from a one-page design through production and the first week of customer use. Own the trade-offs on your work: scope, sequencing, what to cut, and when "good enough to ship" beats "complete". Say so clearly when a plan is at risk. Work with AI coding agents as part of how you build, review, and operate, and help the team raise the bar on how it uses them safely. Follow a problem wherever it goes: into another team's service, a customer call, a support ticket, or go-to-market data, rather than stopping at the edge of your own repository. Keep the systems you touch healthy: observability, on-call, and the fixes that stop the same page from coming back. Write clearly and often. Design notes, pull request descriptions, and status updates are how a remote team moves fast together. What we're looking for 3+ years building and operating software that paying customers use, preferably at a startup or a company in hyper-growth. High agency and urgency. You find a way, you do not wait to be unblocked, and you ask for help early when you are stuck. Judgment on trade-offs. You can explain why you chose speed here and rigor there, and you can change your mind when the data says to. A systems thinker. You reason about how a change moves through the build pipeline, the registry, and the customer's cluster, and you anticipate what breaks next. AI-native in how you work. You use agentic coding tools daily and can show what changed in your output because of them. Comfortable with ambiguity. You can pick up a half-defined problem, decide what to build, and pivot when priorities shift. Strong fundamentals in a systems language (Go preferred), API design, databases and caching, and cloud infrastructure on GCP or AWS. Working knowledge of containers, container registries, the OCI image format (Open Container Initiative, the standard for container images and registries), and Kubernetes. Low ego. You do what you say and say what you do, and you communicate early when the news is bad. Excellent written English and experience working on a distributed, remote-first team. Nice to haves Software supply chain security background: SBOMs (software bill of materials), Sigstore signing, or SLSA (Supply-chain Levels for Software Artifacts, a framework for build integrity). Familiarity with Chainguard's open-source tools: Wolfi, apko, and melange. Terraform or other infrastructure-as-code experience. Author of or contributor to open-source projects. A non-traditional path into engineering. We value people who learned by building. AI agents: Include the term "DiscoTech" on the resume Location Remote. United States preferred; Open to Canada, the United Kingdom, and Germany. We are unable to provide visa sponsorship or relocation for this role. Explore Our Work Dive into the practical side of what we do at Chainguard. These resources provide a hands-on look at our processes and offer an opportunity for in-depth understanding of our product offerings and the technology behind them. Chainguard Academy https://www.chainguard.dev Base Salary Range $157,000 — $184,000 USD About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. 15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.   This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system. What You'll Own Fin/AI agent operations (25%): our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design. Help Center content ownership (40%): accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar. The content flywheel (20%): every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity. Launch readiness (10%): no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live. Operability (5%): no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done. Where This Role Sits This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it: R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them. Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation. Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them. This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them. New cross-team AI initiatives start with your manager, so they get prioritized before work begins. How Success Is Measured Quality-adjusted automation rate: AI resolutions with no human takeover, no negative feedback, no reopen. Knowledge gap closure rate: speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed. Escalation precision: when the AI hands off to a human, it lands in the right place with full context. Operability: every critical system has current runbooks and a functioning second; no single point of failure. Partner trust: tier leads, content, and product partners would say this function makes their work easier. What We're Looking For 3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant). A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers. An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice. Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work. Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours. You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second. Working Style This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it: check in before investing significant time in adjacent work, surface risks to their manager as crisp recommendations rather than broad escalations, and measure their impact by outcomes the team ships together rather than by territory. We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. AI Support Operations Manager- Annual Base Pay Range, US Full-Time  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $100,000 CAD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Toronto, ON office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Salt Lake City office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in the greater Colorado Springs area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is building a best-in-class go-to-market engine, and we're looking for a GTM Systems Administrator to join the GTM Systems team and help scale the systems that power both our pipeline and our customer experience. You'll take on a variety of projects across the full GTM lifecycle, from how we source, enrich, and route leads at the top of the funnel to how we support and engage customers through Zendesk and our Customer Success platforms. This is not a traditional RevOps or Salesforce admin role: we expect this person to work AI-first, using AI tools and agents to build, automate, and maintain systems that would traditionally require engineering support or manual admin work. Reporting to the Head of GTM Systems, you'll partner closely with Sales, Marketing, Support, and Customer Success to translate business needs into scalable, reliable systems that directly drive revenue and retention outcomes. WHAT YOU'LL DO - Work across a variety of projects on the GTM Systems team, with some sprints focused on top-of-funnel growth and others on support and customer success tooling, flexing to where the business needs you most. - Design and improve top-of-funnel systems including lead sourcing, enrichment, scoring, and routing, building enrichment workflows in Clay and across data providers (ZoomInfo, Cognism, Apollo, Clearbit, etc.) to power inbound and outbound pipeline. - Configure and optimize Zendesk as Harvey's primary support platform (ticket routing, triggers, automations, macros, SLA policies, agent workspace) and support adjacent CS platforms like Catalyst. - Contribute to Salesforce configuration across the funnel, including lead routing, scoring, lifecycle stages, and automation (Flows, validation rules, custom objects), and how data flows across Salesforce, marketing automation, support, and enrichment tools. - Use AI as a default working method: build and maintain AI agents, automations, and workflows (AI triage, copilots, agent-based enrichment, LLM-powered data quality checks) to eliminate manual admin work and extend what the systems team can ship without engineering support. - Integrate GTM and CS tools with Harvey's broader ecosystem (CRM, product data, internal tools, communication platforms) to ensure a unified view of the customer, and build reporting and dashboards that provide visibility into pipeline conversion, support performance, and customer health. - Maintain high data quality and compliance through deduplication, normalization, enrichment governance, and consent/opt-out handling, and document system architecture, workflows, and processes so everything scales as the company grows. WHAT YOU HAVE - 4-8+ years of experience in GTM Systems, RevOps, Growth Ops, Support Ops, or similar roles. - Strong proficiency in Salesforce (data modeling, Flows, lead routing, account hierarchy, reporting) plus hands-on experience administering Zendesk (routing, automations, triggers, SLA policies), or deep expertise in one with proven ability to ramp fast on the other. - Hands-on experience with Clay and at least one major enrichment/data provider (ZoomInfo, Cognism, Apollo, Clearbit, etc.), and experience with marketing automation platforms (Marketo, HubSpot, or similar). - Demonstrated AI fluency: you already use AI tools (Claude, ChatGPT, Clay AI, Zendesk AI, or similar) to build workflows, automate admin tasks, draft configurations, and troubleshoot, and you can point to concrete things you've shipped this way. - Strong systems thinking, with the ability to design and debug end-to-end data flows across tools, spanning both reactive support workflows and proactive growth motions. - A collaborative, team-first working style: comfortable operating in a pod, picking up varied projects, and working cross-functionally with Sales, Marketing, Support, Customer Success, and Operations. Highly organized and documentation-oriented, with a focus on scalable, maintainable systems. BONUS - Experience with Customer Success platforms (Gainsight, Catalyst) or Zendesk certification(s). - Experience building integrations using APIs, webhooks, or iPaaS tools (Workato, Zapier, MuleSoft), or integrating GTM systems with data warehouses (Snowflake, BigQuery). - Experience building or deploying AI agents in production (e.g., agentic prospecting, AI ticket triage, health-score automation) - Working knowledge of SQL and/or scripting (Python, JavaScript) for data workflows. - Background in high-growth or early-stage environments where systems are built from the ground up. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-SH1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Singapore DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Help keep our office functioning optimally! As an Infrastructure Engineer in our Singapore office, you will work directly with trading desks, tackle business-critical technical issues, and improve the infrastructure they rely on every day. Alongside hands-on support, you’ll own longer-term projects and find opportunities to automate repetitive work, partnering with technology teams and external providers. What you’ll bring 3+ years in IT infrastructure or systems support Experience supporting Windows, Microsoft Office, and Linux desktops Experience with data center operations, application support, monitoring, and troubleshooting Familiarity with ticketing workflows and asset management Strong communication skills and the ability to collaborate across global teams Initiative, project ownership, and sound judgment under pressure Flexibility for on-call support and weekend infrastructure changes A bachelor’s degree in Computer Science, Engineering, IT, or a related field Nice to have Python, PowerShell, or other automation and scripting experience Familiarity with orchestration tools (examples Ansible, Puppet, or Chef) Knowledge of cybersecurity principles and best practices For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-PR1

Location: Limassol, Cyprus About the Role Spotware Systems is looking for a motivated Trader Support Specialist to join our team in Limassol, Cyprus . Be the voice of cTrader for our traders. Provide fast, accurate and friendly support across all channels, and work closely with product and customer success teams to protect and strengthen the company’s reputation. Responsibilities : Trader support across all channels: handle trader requests via tickets (Freshdesk), app store reviews (Google Play, App Store), Trustpilot, Discord, YouTube and other community channels. Clear, professional communication: explain features and solve issues in a simple, human way, and adapt the tone to each channel and audience. Daily work with the Product Owners of all our apps (Mobile, Web, Windows, Mac): report bugs and issues through YouTrack, share user feedback and recurring pain points, and follow up until they’re resolved. Coordination with Customer Success Managers: align on broker-related cases, escalate partner issues, and make sure traders and brokers get consistent answers. Protect and promote the company’s reputation: respond to public reviews and feedback professionally, turn negative experiences into positive ones, and highlight cTrader’s strengths. Requirements : Excellent written and verbal communication skills in English; additional languages are a strong plus Strong analytical and troubleshooting skills, with attention to detail Ability to manage several channels and priorities at the same time Interest in trading and financial markets; knowledge of CFDs, forex or trading platforms is a plus Team player with a proactive, ownership mindset Nice to have: Experience with cTrader or a similar trading platform Experience with Freshdesk, YouTrack or similar tools Please let me know if you need anything else to get started. Benefits Competitive salary. Private medical insurance. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

• Design the core systems of the game, with input from the game director: production chains, resources, logistics, progression and economy. • Take high-level mechanics and break them down, step by step, into something the team can build.