Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The Lead, Community Growth Marketing Manager leads community strategy, member experience, and integrated marketing across GitLab’s community portfolio including the
Software Engineering Leadership Forum
. This role defines how our communities grow and deliver value, building experiences that foster meaningful connections, sustained participation, and long-term engagement. This is an opportunity to build community as a growth practice, turning community relationships into impact supporting GitLab’s growth flywheel.
What you'll do
Shape SELF's strategy and growth plans, building strategies that attract the right audiences and strengthen engagement and advocacy.
Lead the programming and audience experience for SELF events and chapters. Define the purpose, format, agenda, speakers, and follow-up, partnering with program operations and event teams on logistics and delivery.
Design the full member experience, including automated journeys and cross-functional workflows with Lifecycle Marketing, Marketing Operations, and program teams. Connect invitations, onboarding, event follow-up, ongoing engagement, and reporting so SELF and other programs scale without losing personalization.
Build SELF's annual programming and marketing calendar. Coordinate experiences with GitLab's broader campaigns, launches, field activities, and marketing priorities.
Put AI to work in community marketing. Experiment with ways to automate workflows, understand member feedback, personalize content, and make better decisions. Apply human judgment, review outputs for quality, and handle member data responsibly.
Partner with Sales and Customer Success to identify priority accounts and top customer champions. Build relevant paths for them to join and contribute to community programs as members, speakers, and peer leaders, with coordinated outreach and follow-up.
Collaborate with internal executive teams and crossfunctional partners, as well as external community partners to seed growth and integrate across existing plans.
Track, measure and iterate on membership growth, event participation and quality, activation, retention, satisfaction, priority-account engagement, and advocacy.
What you'll bring
Experience building or scaling communities, membership programs, or peer networks.
Ability to turn strategy into a clear growth plan, annual programming and marketing calendar, and coordinated member journey.
An understanding of how community, customer engagement, advocacy, and account growth reinforce one another.
Experience partnering closely with sales teams to identify priority accounts and customer champions and engage them in relevant programs.
Demonstrated experience planning and delivering both virtual and in-person events, including community events. Ability to connect audience selection, programming, speaker engagement, and follow-up to member value and measurable outcomes.
Familiarity with lifecycle marketing, marketing automation, CRM systems, web analytics, or campaign measurement.
Strong cross-functional collaboration and writing skills, with the ability to communicate a program's value to different audiences.
Ability to use member research, event feedback, engagement data, and marketing results to make decisions and improve programs.
Sound judgment and the ability to balance ownership of SELF with marketing support for other community programs, working with operational partners on delivery.
About the Team
The Growth Community Programs team supports GitLab’s growth flywheel, seeding tomorrow’s customers and activating today’s. We design the programs and motions that turn customer and community relationships into lasting member value, advocacy, pipeline and expansion.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоleadRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Support Operations team at Anthropic is dedicated to optimizing and scaling the Product Support function to deliver exceptional user experiences. As a Support Operations Specialist focusing on Learning and Education, you will be one of the first members of our Learning & Education function, helping own the programs that develop and grow the Product Support team's capabilities. This includes maintaining and evolving our existing onboarding program for new team members, program managing continuing education initiatives (such as "booster" trainings on complex topics or areas needing reinforcement), and partnering on enablement around product releases. You'll also work closely with the broader Product Support team on our internal knowledge management strategy, ensuring our team has the expertise to handle any question that comes their way.
Responsibilities:
Maintain and continuously improve the onboarding program for new Product Support team members, keeping content current as our products and team evolve and adapting the program based on new-hire feedback and outcomes
Program manage continuing education initiatives, including identifying training needs, developing curriculum, and measuring effectiveness
Partner on release enablement efforts, ensuring the Support team has the resources and knowledge to support new products and features
Co-own our internal knowledge management strategy, ensuring our team can efficiently access and contribute to shared expertise
Build feedback loops to understand where the team needs additional support or training
You might be a good fit if you:
Have 4+ years of experience in learning & development, enablement, support operations, or similar roles in a technology company
Demonstrate a data-driven approach, using metrics and insights to continuously improve programs and measure training effectiveness
Possess strong communication skills with the ability to distill complex technical concepts into engaging learning experiences
Excel at cross-functional collaboration, particularly with Product, Engineering, and Support teams
Are proactive and solutions-oriented, with excellent program management abilities
Are comfortable joining a small, growing team early, building on existing programs and helping shape how the function operates
Thrive in a fast-paced environment and can adapt quickly to evolving products and priorities
Have a passion for AI technology and helping others build their expertise
Strong candidates may also have:
Background in instructional design or adult learning principles
Experience scaling or evolving onboarding or L&D programs as a team grows
Experience with support or customer-facing teams specifically
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$165,000
—
$210,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.
This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.
What you'll do
Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance.
Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning.
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account.
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives.
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.
What you'll bring
Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus.
Located in the United States, Mexico, and Brazil.
Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes.
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations.
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model.
A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds.
About the team
We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a As the Manager of Sales Compensation Systems and Analytics, you’ll operate at the center of go-to-market execution —- owning the systems, data, and analytics that power how Fivetran + dbt labs pays its sellers and measures performance against quota. You’ll build and scale the compensation infrastructure, deliver accurate and timely commissions, and provide insights that inform plan design and executive decisions. You’ll partner closely with Sales Leadership, Revenue Operations, Sales Strategy, Revenue Accounting, Payroll, Legal, and Analytics.
This role reports to the Sr. Director, Global Sales Compensation and blends sales compensation administration, systems ownership, data analytics, and operational execution. You’ll drive the automation and accuracy of our commission processes, help scale our compensation platform for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function.
This is a high-impact role ideal for someone who is passionate about leveraging systems, data, and analytics to motivate sales performance and drive operational excellence in a high-growth, cross-functional environment.
This is a full-time role with opportunities to connect and build as a team.
What You’ll Do
Compensation Systems Ownership:
Own the configuration, administration, and roadmap of our sales compensation platform (e.g., Xactly, CaptivateIQ, Varicent, or similar), including plan builds, crediting rules, quota and territory loads, and integrations with Salesforce, the data warehouse, and HRIS/Payroll. Partner with Systems and IT on releases, testing, and enhancements.
Commission Operations:
Oversee the end-to-end monthly and quarterly commission calculation, validation, and payout cycle, ensuring accuracy, timeliness, and compliance with plan documents, including crediting for subscription and consumption-based bookings, overages, and renewals
Plan Design Support:
Partner with Sales Strategy, Finance, and GTM leadership to model, build, and launch annual and in-year compensation plans, quota structures, and SPIFs; quantify cost of sales and the financial impact of plan changes.
Analytics & Insights:
Deliver analysis on plan effectiveness, attainment distribution, pay-for-performance alignment, quota capacity, and comp cost as a percent of ARR/bookings to inform decisions by the CRO, CFO, and Sales Leadership.
Accruals & Forecasting:
Partner closely with Revenue Accounting and FP&A on commission accruals, ASC 340-40 capitalization, variance analysis, and forecast-to-actual tracking of variable compensation expense.
Governance & Controls:
Own SOX-compliant controls, audit readiness, plan documentation, and dispute resolution processes; ensure data integrity and reconciliation between source systems, the comp platform, and payroll.
Automation & Reporting Infrastructure:
Use AI tools, SQL (BigQuery), or Python to automate data pulls, build repeatable and auditable processes, and improve the accuracy, speed, and transparency of commission calculations; partner with Analytics, AI Transformation, and Systems on data quality and self-serve reporting.
Seller Experience & Reporting:
Create automated, executive-ready dashboards and statements (e.g., Looker, Tableau) that give sellers and managers clear, real-time visibility into attainment, earnings, and pipeline-to-pay, and that distill trends into actionable recommendations for GTM leadership.
Team Leadership:
Provide technical guidance, review work, and help raise the process and analytical standards of the Sales Compensation team
Skills We’re Looking For
5-7 years of experience in sales compensation, sales operations, revenue operations, or FP&A, with hands-on administration of a compensation platform
Expert-level analytical modeling: builds compensation models from scratch, including cost-of-program scenarios, pay-positioning analysis, attrition and retention-risk modeling, and sensitivity and tradeoff analysis
Built with AI: has personally used AI tools (LLMs, assistants, or automation and agent platforms) to build compensation tools, models, or workflows others rely on, and can explain how they work and how outputs were checked for accuracy
Technical aptitude: working proficiency in SQL, Python, or similar scripting; experience with Salesforce, BI tools (e.g., Looker), and data warehouses (e.g., BigQuery, Snowflake)
Must have CaptivateIQ
Statistical judgment: knows when market data is credible or a sample is too small, and presents ranges without false precision
Compensation expertise: job architecture, compensation frameworks, market pricing, pay cycles, global compensation practices, and pay-for-performance design, with knowledge of competitor compensation at high-growth tech companies
Reasons from first principles: balances best practice with what the business needs and can rebuild a framework when the standard approach does not fit
Trusted advisor to senior leaders on sensitive, high-stakes compensation decisions (offers, promotions, retention, org changes), influencing outcomes through data and judgment rather than authority
Operational excellence: connects systems, stakeholders, and programs to deliver compensation end to end, accurately and on time
Clear communicator: turns complex analysis into a crisp recommendation an executive can act on in one conversation
Experience with usage-based or consumption pricing models and the associated compensation design challenges strongly preferred
Bonus Skills
Experience with Tableau or other BI tools, or building dashboards for leaders
Experience supporting GTM or sales organizations at a high-growth tech company
Experience scaling compensation programs through hypergrowth, IPO, or major organizational change
Background in a quantitative field (e.g., finance, statistics, engineering), or equivalent experience
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$148,104
—
$185,130 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Program Manager at GitLab, you will lead the delivery of complex, multi-workstream services engagements for some of our largest and most strategic customers. You will help customers turn transformation goals into clear execution plans by bringing structure, visibility, and accountability across interconnected projects. Working closely with customer stakeholders and GitLab team members, you will guide programs from planning through delivery while building trusted relationships across executive, technical, and delivery teams. In this role, you will define and apply a strong delivery methodology grounded in agile and project management best practices, communicate that approach clearly, and keep teams aligned on milestones, dependencies, and outcomes. This is a strong opportunity to shape how customers adopt GitLab at scale and help them realize meaningful business value through effective program leadership.
What you'll do
Lead delivery of multi-workstream professional services engagements for large and strategic customers
Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and security teams
Develop and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program
Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects
Manage stakeholder expectations and secure approval on major milestones, decisions, and delivery plans
Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and success criteria
Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths
Work closely with Engagement Managers and Regional Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly objectives and key results (OKRs)
What you'll bring
Experience leading
complex programs
with multiple interdependent projects, stakeholders, and timelines
Strong skill in program planning, forecasting, reporting, and communicating delivery metrics clearly to internal and external stakeholders
Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies
Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams
Working knowledge of agile and other project management approaches, with the judgment to apply the right structure to different customer needs
Ability to develop long-term plans that support customer adoption, transformation, and successful delivery outcomes
Comfort leading program-level meetings and driving progress across multiple workstreams
Willingness to complete
GitLab Project Management certification
within 2 months of starting in the role
About the team
On our Professional Services team, we help customers adopt GitLab effectively by turning strategy into structured delivery. As Program Managers on our team, we bring clarity to large, complex engagements by coordinating people, plans, and processes across multiple workstreams. We work closely with customers, Engagement Managers, Architects, and delivery leaders to create practical plans, manage risk, and keep programs moving toward agreed outcomes. Because we operate in an all-remote, asynchronous environment, we value clear communication, strong documentation, and ownership. This role is well suited for you if you enjoy building order in complex environments, guiding stakeholders through change, and helping customers make progress on meaningful transformation efforts.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
This role has a location requirement - Charlotte, NC or nearby.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$140,400
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco; Austin; Seattle; United States; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About the role:
Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions.
In this role, you will:
- Lead the complete month-end close process, ensuring timely and accurate financial reporting across all entities
- Prepare and review the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements
- Own lease accounting, including accounting assessment under ASC 842, recording and reconciliation of lease-related account transactions, financial reporting, and disclosures
- Own equity accounting such as stock-based compensation under ASC 718 and IFRS, as well as all other equity-related balance sheet accounts
- Own deferred commission accounting under ASC 340-40, including capitalization, amortization, and reconciliation of contract acquisition costs, and related disclosures
- Oversee foreign currency accounting, including functional currency assessment, transaction exposure, and translation adjustments
- Assist with recording purchase accounting, including purchase price adjustments, acquisition-related expenses, fair value allocations, and related reconciliations
- Direct general ledger operations, account reconciliations, and financial statement preparation
- Implement and maintain robust accounting policies, procedures, systems, and internal controls
- Collaborate with cross-functional teams to ensure financial accuracy and support business growth
- Leverage technology solutions to enhance accounting efficiency and accuracy
You may be a good fit if you:
- Have 7+ years of progressive accounting experience, with prior leadership in fast-paced environments
- Possess strong technical accounting skills and deep understanding of GAAP principles, including lease accounting, equity accounting, business combination, and foreign currency
- Have direct experience owning month-end close processes using close management tools such as Numeric
- Demonstrate expertise in purchase accounting, including acquisitions, purchase price adjustments, and related reconciliations
- Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy
- Demonstrate excellence in problem-solving and process improvement methodologies
- Show proficiency with financial systems (Netsuite preferred, but not required)
- Exhibit strong communication skills and ability to collaborate across departments
- Thrive in high-growth, dynamic environments with evolving priorities
- Have experience building scalable accounting processes in technology companies
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We're looking for a senior software engineer to join a high-impact team building the systems that power Temporal Cloud's customer experience at scale. Our team owns some of the most critical surface area in the product — Namespaces https://docs.temporal.io/cloud/namespaces, Audit Logs https://docs.temporal.io/cloud/audit-logs, and Export https://docs.temporal.io/cloud/export. Namespaces are the core unit of isolation within Temporal Cloud, providing security boundaries, workflow management, unique identifiers, and dedicated gRPC endpoints. Audit Logs and Export give customers reliable access to the operational and compliance data they depend on.
In this role, you'll work on a new initiative, set technical direction and build systems that directly shape how customers provision, operate, and extract value from Temporal Cloud. You'll partner closely with engineers, product managers, and solutions architects to design resilient architectures, drive cross-functional execution, and raise the bar on reliability and scalability for our most critical features. If you thrive on ambiguous, high-leverage problems and take pride in building durable systems that grow with the business, we'd love to meet you.
WHAT YOU’LL DO
- Lead the Design of Business-Critical Systems: Own end-to-end technical design and delivery for the services that power namespace scalability, reliability, and the customer data products built on top of them.
- Bridge Instrumentation and Product Value: Partner with analytics and product engineers to ensure what gets collected actually powers meaningful customer insights; translate business questions into durable event schemas that outlast the feature that introduced them.
- Architect Data Pipelines for Scale and Correctness: Define and evolve our data pipeline architecture for high-throughput usage and operational data; make principled tradeoffs across data freshness, query cost, tenant isolation, and fault-tolerance.
- Drive Data Quality as a First-Class Concern: Establish schema contracts, pipeline-level anomaly detection, and alerting for silent failures — holding the line on data correctness before bad numbers reach customers.
- Raise the Engineering Bar: Set quality standards through code and design reviews; introduce patterns and tooling that improve maintainability, observability, and incident response across the team.
- Mentor and Multiply Impact: Grow the engineers around you, unblock execution, and foster a culture of ownership, learning, and pragmatic excellence.
- Improve Developer and Customer Experience: Identify opportunities to streamline customer flows via automation, better tooling, and targeted platform improvements that reduce friction and support load.
TECHNOLOGY STACK
- Primary Language: Go
- Data Storage: PostgreSQL, Redshift, S3, Google Cloud Storage, Azure Blob Storage
- Data Warehouse: Snowflake, Databricks, Clickhouse, Big Query
- Data Processing: Kinesis, Firehose
- Infrastructure: Kubernetes
- Core Framework: Temporal (of course 😉)
WHAT YOU’LL BRING
- Deep experience designing and delivering production-grade backend systems in cloud environments, with direct ownership over architecture and operational outcomes — including what happens when things go wrong.
- Strong proficiency in at least one systems or backend language (Go preferred), with the ability to navigate large codebases and drive technical decisions with confidence.
- Hands-on experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling in production.
- Solid experience with data pipelines and storage systems (Postgres, Redshift, Kafka/Kinesis, S3-compatible storage, Clickhouse) and a track record of ensuring correctness and traceability at scale.
- Experience with production operations: observability, incident response, performance tuning, on-call readiness, and continuous delivery.
- Ability to work effectively across functions — translating ambiguous requirements from product managers and solutions architects into clear, executable technical plans.
- Strong written and verbal communication: you write crisp design docs, align stakeholders on tradeoffs, and can explain a complex system to someone who didn't build it.
- A builder's mindset: you enjoy simplifying complex workflows, improving tooling, and leaving systems better than you found them.
WHAT YOU CAN EXPECT
- High-impact ownership over systems tied directly to revenue, customer lifecycle, and platform scalability
- Collaborative engineering culture focused on quality, pragmatism, and measurable outcomes
- Exceptional technical colleagues and a feedback-rich environment
- Lean processes and autonomy without unnecessary bureaucracy
- Strong emphasis on reliability and operational excellence—balanced with rapid iteration
- A team that values mentorship, thoughtful design, and steady improvements that compound over time
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: San Francisco, California; Dallas, Texas; New York, New York
Workplace: Remote
ROLE SUMMARY
The Solutions Architect is Temporal’s primary customer-facing technical leader within the Majors team. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
WHAT YOU’LL DO
- Collaborate with prospects to determine if their applications fit Temporal’s platform well.
- Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service.
- Position Temporal as an enterprise development standard against competing technologies and architectural patterns.
- Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments.
- Partner closely with Account Executives to develop and execute comprehensive account plans across both new opportunities and expansion, accounting for the customer's long-term success and outcome.
- Manage and nurture relationships with technical decision-makers within customer organizations, ensuring they fully leverage Temporal’s capabilities.
- Create reusable technical assets, reference architectures, playbooks, and demos that provides value for other Solution Architects.
- Travel expected to be 25-50%
WHAT YOU’LL BRING
- Reside in for San Francisco, Dallas or New York City
- Exceptional technical communication skills across altitudes, from a staff-level engineer whiteboard to a platform-team enablement session to a VP/CTO narrative.
- Deep understanding of distributed system technologies, design principles, and best practices.
- Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, Python, C#, TypeScript, Ruby, or Rust.
- Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations.
- Ability to provide insightful advice on architectural topics, including application patterns and platform architectures.
- Experience with at least one major cloud provider and familiarity with commonly used application development and production services.
- Ability to serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle complex software challenges, proactively pave the way for seamless learning experiences, and turn high-stakes technical questions into long-term client wins. By bridging our premier clients directly with internal product visionaries, your insights will actively steer platform enhancements and redefine modern technical support. If you thrive at the intersection of deep-dive problem solving and white-glove customer advocacy, this is your launchpad to make an immediate, tangible impact.
⚡ THE DAY-TO-DAY
- Champion High-Impact Accounts: Act as the go-to technical partner for our Premier, Advantage, and Essential accounts, conducting regular ticket reviews, spotting macro trends, and delivering swift, proactive resolutions.
- Deliver White-Glove Support: Provide responsive, multi-channel technical support across phone, video, chat, and email, adapting fluidly to client communication preferences to consistently exceed expectations.
- Crack the Code on Complex Puzzles: Dive deep into application behaviors to diagnose root causes, engineer effective workarounds, and collaborate directly with our Product and Engineering squads when escalated code-level fixes are needed.
- Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align account strategies, resolve escalations, and protect client retention.
- Shape the Product Roadmap: Act as the voice of the customer during new feature rollouts, translating operational feedback and real-world client friction into actionable insights for our Product Management teams.
- Architect Knowledge & Clarity: Maintain meticulous technical documentation of client environments, troubleshooting blueprints, and known issues to empower team-wide knowledge sharing and elevate response efficiency.
🦸 YOUR SUPERPOWERS
- Proven SaaS Expertise: 3.5+ years of hands-on experience mastering technical support challenges within the SaaS industry, backed by a Bachelor’s degree in Computer Science, IT, or equivalent practical experience.
- Relentless Problem-Solving Drive: Strong technical aptitude with a proven track record of diving into complex software applications, isolating elusive root causes, and autonomously leading technical requests to full resolution.
- Toolbox Fluency: Confident proficiency navigating modern support and workflow tools, including Zendesk, Salesforce, JIRA, and Slack.
- Masterful Communication: Exceptional verbal and written communication skills with the talent to translate intricate technical concepts into clear, engaging solutions for both technical and non-technical stakeholders.
- Customer-Centric Advocacy: A genuine passion for customer advocacy and service excellence, paired with the critical thinking skills needed to anticipate needs before they arise.
- Collaborative Autonomy: A self-starter mindset that takes ownership of challenges while thriving alongside diverse, fast-moving cross-functional teams.
- Fluent in Portuguese: Professional verbal and written fluency in Portuguese (alongside English) to seamlessly communicate with and support our Portuguese-speaking client base.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Support Analyst at Docebo, you will be the frontline champion and trusted platform expert empowering global organizations to unlock the full potential of AI-powered learning. You won’t just be answering tickets—you will untangle intricate technical puzzles, uncover root causes, and transform everyday customer roadblocks into seamless, delightful learning experiences. In this high-impact role, your problem-solving grit and customer empathy directly shape how thousands of world-class teams learn, innovate, and succeed every single day.
🛠️ THE DAY-TO-DAY
- Connect Across Channels: Deliver swift, empathetic, and top-tier technical guidance to customers through live chat, video, ticketing queues, and inbound/outbound calls in an active, tech-driven environment.
- Investigate Root Causes: Ask incisive diagnostic questions, analyze platform behaviors, and gather key information to solve underlying software challenges.
- Architect Swift Solutions: Take decisive action to resolve technical hurdles promptly, set transparent resolution expectations, and strategically escalate complex issues to senior technical staff when needed.
- Navigate Live Resources: Reference internal documentation, product release guides, and troubleshooting workflows in real time while actively communicating with clients.
- Close the Loop: Follow up proactively with customers to ensure their technical issues are completely resolved and their learning platforms perform flawlessly.
- Master the Rhythm: Thrive in an interactive contact center rhythm, taking pride in scheduled coverage, punctuality, and dependable customer availability.
⚡ YOUR SUPERPOWERS
- Technical Fluency: A solid background in technical customer support, ideally gained in a fast-paced SaaS, cloud, or enterprise software organization.
- Articulate Communication: Exceptional verbal and written communication skills with a natural talent for translating sophisticated technical concepts into clear, user-friendly solutions.
- Diagnostic Detective: A proactive, problem-solving mindset with the ability to read, comprehend, and quickly apply complex technical documentation.
- Poise Under Pressure: The resilience, confidence, and professionalism to multitask efficiently and maintain calm during peak support volumes.
- Customer-Obsessed Drive: Genuine empathy for users and an authentic passion for turning technical friction into lasting customer trust and satisfaction.
- Dependable Team Spirit: Strong accountability and dedication to structured scheduling, break adherence, and collective team success.
🌟 BONUS POINTS
- LMS Familiarity: Prior experience administering, configuring, or troubleshooting Learning Management Systems (LMS) or enterprise HR tech stacks.
- Advanced Ticketing Agility: Hands-on experience working with modern customer support platforms and CRM tools (such as Zendesk, Salesforce Service Cloud, or Jira).
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Spain
Workplace: remote
Senior Sales Operations Specialist, New Business
Team: Sales Operations
Location: Fully remote, Spain
Reports to: Head of Sales Operations
The short version
Finom is a fintech offering online business banking and financial tools for businesses across Europe. Our Inbound and Outbound teams bring in the new customers that Finom grows on. Sales Ops is the team that builds, improves and maintains the tools and processes they use to succeed.
We are looking for a senior operator who has built high-volume sales machines before, and who wants to build a better one here. Someone who looks at how things work today, sees what is broken or clumsy, and is not shy about recommending we throw it out and start again. We are not after another 1% here and 2% there. We want a step change, driven by efficient process design, automation and AI.
What you'll do
Own the operations of the Inbound and Outbound funnels, end to end. From the moment a lead arrives to the moment a customer is won. Speed, conversion, capacity, cost. You know where every lead is, why it's there, and what should be done next.
Take a hard look at what exists. Find the friction: slow handovers, manual steps, duplicated effort, rules nobody remembers the reason for. Then decide whether to fix it or replace it. Replacing is always on the table.
Design the machine. Routing, qualification, follow-up cadences, capacity models, handovers to Account Management. You design how it works, and why it works that way.
Make automation and AI do the work. Specify and drive workflows where software and AI agents handle what people shouldn't have to, so our reps spend their time talking to prospects. You don't build in Salesforce yourself. You design it, then work with our Salesforce and data professionals to make it real.
Test before you commit. Run experiments and MVPs, measure honestly, and kill what doesn't work.
Make the case. Write the proposal, back it with numbers, and bring Inbound and Outbound managers and the Chief Revenue Officer along with you.
Be accountable for the numbers. Lead volume, qualification rate, win rate, capacity and revenue. You should be the person who can explain any movement in them.
How we build
Three principles guide everything we ship:
Top user experience. Minimise admin work for our users, maximise their productivity. Their time is the point.
Build it right. Efficient, scalable, adaptable. We dislike technical debt and we don't pretend it isn't there.
Security and privacy. Customer data security and privacy is not a checkbox at the end of a project, it's a foundational requirement in everything we do.
What you bring
5+ years of experience in sales operations, revenue operations or a similar role, with real ownership of the funnel.
Proven experience building sales "machines" in high-volume, short-cycle environments, where the economics only work if the process is efficient and each rep handles a large number of leads.
A track record of rebuilding rather than tuning: a process, tool or funnel you replaced entirely and can explain why.
Strong analytical skills. Funnel analysis, capacity modelling and unit economics are second nature. You don't need to write code, but you do need to be comfortable going deep in data.
Fluency in working with automation and AI tools. You have used them seriously, and you know where they help and where they don't.
You turn a vague problem into a clear spec, and you push back when the request is the wrong fix for the real problem.
Fluent English. Our team and company include people from many European countries, English is our common language.
You work well remotely and independently, without someone checking in.
Bonus points
Proven experience with AI projects, with any AI tools.
Hands-on experience as a power user of Salesforce or a comparable CRM.
Experience with sales engagement, conversation intelligence and enrichment tools (Outreach, Modjo, Clay or similar).
Experience with SQL.
Experience selling to or supporting small and medium businesses.
Fintech, banking or another regulated environment.
Experience in multi-country European sales.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step in as a foundational trailblazer redefining how Docebo partners with its most ambitious enterprise customers. You won’t just be answering questions, you’ll be the platform authority paired with Customer Account Executives to design, build, and deploy high-impact solutions directly in live environments. This is your chance to write the playbook from the ground up, harness next-generation AI workflows, and turn complex customer challenges into pure platform magic.
⚡ THE DAY-TO-DAY
- Lead the Charge: Serve as the go-to platform authority and trusted expert, stepping into high-stakes customer scenarios to run deep discovery, architect creative answers, and build live configurations that solve problems no one else can.
- Architect the Future: Own scoped customer projects end-to-end, translating complex business objectives into measurable platform value, increased adoption, and long-term business outcomes.
- Supercharge with AI: Build, tune, and deploy custom AI agents, shape intelligent Enterprise Knowledge collections, and craft AI workflows tailored to how our customers actually work.
- Bring Ideas to Life: Deliver compelling, context-rich product demonstrations that showcase the art of the possible and partner closely with CAEs to drive organic platform upsells.
- Empower for the Long Haul: Provide world-class documentation, clear architectural rationale, and thoughtful enablement so customer admins feel fully confident running their environments long after launch.
- Write the Playbook: Partner directly with Product, Engineering, Solutions Architecture, and Professional Services to channel valuable field feedback and establish reusable implementation patterns for the entire team.
🌟 YOUR SUPERPOWERS
- Deep Industry Craft: 4+ years of customer-facing SaaS experience in Solutions Consulting, Professional Services, Implementation, or LMS Administration with hands-on platform configuration expertise.
- Relentless Curiosity & Problem-Solving: A natural instinct to ask the deeper questions, bypass surface-level requests to uncover root business needs, and craft practical, high-value workarounds when others hit a wall.
- Technical Fluency: A solid working knowledge of foundational web and enterprise technologies—including HRIS/CRM ecosystems, basic APIs, iPaaS, HTML, and CSS.
- Magnetic Storytelling: Polished demo chops with the ability to bridge the gap between technical nuance and executive business value for diverse stakeholder audiences.
- Data & Project Acumen: Sharp scoping, prioritization, and analytical instincts to turn raw platform usage data into actionable customer recommendations while effortlessly juggling multiple accounts.
- Pioneer Mindset: High comfort with ambiguity, strong emotional intelligence to navigate complex org dynamics, and genuine excitement for building an operating model from scratch.
✨ BONUS POINTS
- EdTech & Learning Expertise: Deep domain knowledge in learning technology (SCORM, xAPI, content models, or corporate L&D/HR Tech ecosystems).
- AI Builder Experience: Practical, hands-on experience building custom AI agents, structuring knowledge collections, or orchestrating automated AI workflows.
- Global Perspective: Proven track record supporting multi-region enterprise customers across varied time zones, or working proficiency in additional languages.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The
Platform Services
team builds self-service platform products that simplify how development teams interact with infrastructure. Its goal is to let teams focus on delivering business value rather than on platform integrations and infrastructure complexity. Examples include:
Access Management
– Work towards a single source of truth for who can do what at DRW. Simplify engineering's approach to Identity and Access Management (IAM) by providing a platform that can be used to manage access across DRW's proprietary and third-party systems.
Limit Monitoring
– Create a platform for defining and monitoring firmwide trading limits across domains like Risk, Treasury, and Compliance.
Data Tables
– Provide a best-of-breed service for managing lightweight datasets, with built-in support for temporal (point-in-time) data, access controls, APIs, and front end.
Usage
– Normalize the collection, storage, and presentation of usage data to provide insight into how services and data are being used and why.
As a
Senior Software Engineer
, you will define, develop, and own services that form the foundation of DRW's Unified Platform.
Key Responsibilities:
Architect and deliver complex features end-to-end with minimal oversight.
Turn high-level requirements into solutions, drawing on a deep understanding of the business.
Maintain a constant focus on testing, reliability, scalability, and maintainability.
Design systems, model data, and write code across a variety of languages and technologies.
Evolve legacy code alongside greenfield development.
Learn and promote new technologies with a focus on best practices.
Engage in on-call and production support activities.
Contribute to system and architecture design discussions.
Challenge ideas and participate in defining the path forward.
Required Qualifications:
7+ years of experience in server-side development using major programming languages such as Java, Ruby, Python, Clojure, or C#.
Strong understanding of system and architecture design principles, especially in the context of distributed systems.
Ability to own projects, define requirements, and lead their development.
Excellent problem-solving skills, with the capacity to work on both software development and support tasks.
Strong communication and interpersonal skills.
Desirable Qualifications:
Experience with Platform as a Service (PaaS) and the transformation of services into products.
Experience with IAM concepts such as RBAC/ABAC, OAuth 2.0/OIDC, or SCIM.
Experience with temporal data modeling and designing APIs consumed by other teams.
Experience building real-time or event-driven systems.
The annual base salary range for this position is $175,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-TL1]
We are looking for a Marketing Manager to develop and execute product marketing, branding, and digital strategies that strengthen market positioning, increase customer engagement, and support business growth. Developing and executing product marketing and branding strategies for business-to-consumer and business-to-business audiences.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel.
Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale.
About the Role
As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment.
What You'll be Doing
Cloud Infrastructure & Platform Engineering Audit (SME):
Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm).
AI Use, Adoption & Governance:
Two dimensions, both required.
Auditing AI:
Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations.
Auditing with AI:
A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling.
What We Look For in You
Crypto & Blockchain Acumen:
Prior experience at a crypto exchange or with a crypto product is preferred.
Critical Thinking for Complex Environments:
A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt.
Breadth Across Adjacent Platform Domains:
Demonstrable experience auditing control design and operating effectiveness in several of the following:
Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management
Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery
Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk
Data engineering and analytics — integrity and quality of data pipelines and ETL processes
AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them
Nice to Haves
Cloud or Security Certifications:
AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP.
Crypto and blockchain literacy:
regulated financial-services, fintech, or crypto experience.
Mandarin speaking
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $257,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel.
Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale.
About the Role
As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment.
What You'll be Doing
Cloud Infrastructure & Platform Engineering Audit (SME):
Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm).
AI Use, Adoption & Governance:
Two dimensions, both required.
Auditing AI:
Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations.
Auditing with AI:
A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling.
What We Look For in You
Crypto & Blockchain Acumen:
Prior experience at a crypto exchange or with a crypto product is preferred.
Critical Thinking for Complex Environments:
A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt.
Breadth Across Adjacent Platform Domains:
Demonstrable experience auditing control design and operating effectiveness in several of the following:
Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management
Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery
Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk
Data engineering and analytics — integrity and quality of data pipelines and ETL processes
AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them
Nice to Haves
Cloud or Security Certifications:
AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP.
Crypto and blockchain literacy:
regulated financial-services, fintech, or crypto experience.
Mandarin speaking
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $257,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Florida; Remote - USA
Workplace: Remote
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals across the Americas. Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product, and contractual guidelines.
You’ll join a growing function working closely with Sales, Revenue Operations, Finance, Legal, Product, Marketing, and other teams. The team helps navigate deal complexity, bring clarity to commercial decisions, and move opportunities forward. This role offers broad exposure to Chainalysis’ go-to-market operations and the opportunity to help shape how we support and scale commercial deals as the company grows.
In this role, you’ll:
- Support Sales teams in structuring, pricing, and quoting complex commercial deals, developing a deep understanding of Chainalysis’ licensing, subscription, and pricing models to recommend deal structures that meet customer needs while aligning with company strategy and commercial guidelines.
- Review deal requests, analyze pricing and discounts, and present recommendations to business approvers, while providing guidance on negotiations, contract objections, alternative deal structures, and non-standard order-form requirements.
- Serve as a key point of contact for Sales on deal pricing, quoting, and deviations from standard processes, helping Sales leaders prioritize opportunities around month-end, quarter-end, and year-end deadlines.
- Troubleshoot complex quoting challenges in Salesforce CPQ and maintain a knowledge base of recurring deal issues to improve consistency and support Sales effectiveness.
- Partner closely with Legal, Product, Finance, Revenue Operations, and other cross-functional teams to resolve complex commercial requirements and support accurate forecasting and order booking.
- Identify and deliver process improvements, including enhancements to Salesforce workflows and system automation, to streamline deal desk operations and improve the overall sales process.
- Combine commercial judgment with analytical rigor to develop customer-focused solutions that align with Chainalysis’ pricing strategy, product offerings, and contractual guidelines.
- Navigate increasingly complex commercial arrangements, providing strategic deal-structuring guidance as the business evolves towards consumption-based pricing models.
- Partner closely with Sales teams to structure, price, and quote complex deals. Develop deep expertise in Chainalysis’ licensing, subscription, and pricing models to recommend commercially sound deal structures that balance customer needs, business objectives, and internal commercial guidelines.
We are looking for candidates who have/are:
- 5 years of experience in Deal Desk or a related function, preferably within enterprise SaaS or financial technology.
- Proven experience structuring and reviewing complex SaaS transactions in a fast-growing, multinational company.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount, and commercial analysis.
- A solid understanding of Quote to Order processes within the Lead to Cash lifecycle.
- Experience partnering cross-functionally with Sales, Revenue Operations, Finance, Legal, Product, or other business teams.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to work independently in a fast-paced environment and respond calmly to high-pressure requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A proactive approach to improving processes and systems.
Language requirements:
- English: Native or equivalent professional fluency
- Spanish: Required
- Portuguese: Preferred
Nice to have experience:
- Supporting sales to crypto exchanges, fintech companies, or payment providers, particularly under consumption-based pricing models.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes, or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Supporting Sales teams across multiple regions and cultures.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
San Francisco, CA | New York City, NY
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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