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Location: Gurugram, Haryana, India NEOLYTIX IT Support Senior Associate Information Technology  |  Gurugram FUNCTION Information Technology EXPERIENCE 2–4 Years LOCATION Gurugram (Onsite) SHIFT General Hours About the Role Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues. Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace). Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms. Maintain and update IT asset inventory with proper documentation and tagging. Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators. Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams). Respond to service tickets and follow up to ensure timely resolution per SLA targets. Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives. Educate users on IT best practices, system security, and productivity-tool usage. What You Bring Must-Have Bachelor's degree in Information Technology, Computer Science, or a related field. 2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment. Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms. Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems. Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment. Nice-to-Have Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk. Why Join Neolytix Multi-Geography Exposure Hands-on learning across enterprise platforms in a US healthcare tech environment. Supportive Global Team Direct access to a collaborative global IT team. Certification Support Ongoing professional development and certification opportunities. Solid Benefits Competitive compensation with health insurance and paid time off.

Location: Pasig, Metro Manila, Philippines Job Title: Patient Access - Medical Virtual Assistant Company: Neolytix Work Set up: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! Complimentary Medical Coverage Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements: Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram Webcam, Noise Cancelling headset, 30mbps internet speed or above Dedicated place at home for work Benefits: Competitive salary Comprehensive benefits package Paid time off and holidays Opportunities for career advancement and professional development Collaborative and supportive work environment

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Riyadh, KSA Workplace: onsite Tabby is seeking a Partner Support Team Leader who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams. This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards. Key Responsibilities Team Leadership & Coaching Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence). Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s. Create and maintain development plans to grow skills and retain top performers. Operational Delivery Manage daily workflows, escalations, and partner deliverables across multiple support channels. Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls). Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling. Quality & Process Management Participate in QA monitoring and ensure action plans are executed. Champion the side-ticket and escalation framework to maintain efficiency and traceability. Keep the team updated on product/process changes and industry trends. Identify opportunities for automation and workflow improvement to enhance partner experience. Stakeholder & Business Alignment Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys. Support delivery of business targets through reporting, root-cause analysis, and solution proposals. Escalate high-impact issues to senior management with clear data and recommendations. Benefits Quarterly Bonus based on achieving operational targets. Career Growth Opportunities , subject to business needs and performance. Exposure to a high-growth fintech environment with opportunities to shape operational excellence.

Location: Tbilisi, Georgia Workplace: onsite About Tabby Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA and SHEIN, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised over $1 billion in equity and debt funding from global and regional investors, and is now valued at $6.5 billion. About the role As People Experience Partner in Tbilisi, you will own the employee lifecycle for our teams in Georgia and Armenia, and Poland. The scope covers onboarding and offboarding, relocation and legalisation, day-to-day employee support, office management and on-site support for team events. This is a hands-on, operational role for someone who wants to build their HR career and grow with Tabby. The role is based in Tbilisi, with at least one day a week in the office. Key Responsibilities Onboarding and offboarding Manage pre-onboarding, onboarding and offboarding for employees in Georgia, Armenia and Poland. Make sure all documentation, local compliance and country-specific registrations are completed on time. Set new joiners up with access to the office or coworking space and the relevant team channels. Relocation and legalisation Advise employees on relocation options and support them through the process. Coordinate between employees and relocation agencies. Advise employees on required documents, residence and work permits, and local labour law. Keep the relocation tracker and relocation budgets up to date. Employee support and office Handle day-to-day employee queries on policies and documentation. Issue employment confirmations, salary certificates and other letters on request. Keep employee records accurate. Manage the Tbilisi office: supplies, vendors, and welcoming new joiners and visitors. Events and engagement Organise team events in the region: source venues and vendors, manage logistics and resolve issues on the day. Act as the local culture representative and support company-wide engagement initiatives. Skills, Knowledge and Expertise 2+ years of experience in HR operations, people operations or a similar role, preferably in a fast-paced, international company. Hands-on experience with onboarding, offboarding and employee documentation. Strong organisational skills and the ability to manage several topics at once. Clear communication and the ability to build trust with employees and managers. Discretion in handling confidential and sensitive information. Fluent English. Based in Tbilisi and able to work from the office at least once a week. Nice to have Experience with employee relocation, visas, or residence and work permits. Knowledge of labour law in Georgia, Armenia or Poland. Experience organising events or managing an office. Russian, Georgian or Armenian. Experience with an HRIS such as BambooHR, HiBob or Workday. Benefits A flexible working model with trust and autonomy from day one. A high-growth environment with ownership and responsibility that will accelerate your career. Participation in the company's employee stock options program. Flexi Perks: a monetary benefit to spend on what matters most to your health, well-being, education or professional development. You should be comfortable with the idea that the quality of your work will influence the shape of your career.

Location: Belgrade, Remote Workplace: onsite About Tabby Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA and SHEIN, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised over $1 billion in equity and debt funding from global and regional investors, and is now valued at $6.5 billion. About the role As our People Experience Partner in Tbilisi, you will own the employee lifecycle for our teams in Georgia, Armenia, and Poland. The scope covers onboarding and offboarding, relocation and legalisation, day-to-day employee support, office management and on-site support for team events. This is a hands-on, operational role for someone who wants to build their HR career and grow with Tabby. The role is based in Tbilisi, with at least one day a week in the office. Key Responsibilities Onboarding and offboarding Manage pre-onboarding, onboarding and offboarding for employees in Georgia, Armenia and Poland. Make sure all documentation, local compliance and country-specific registrations are completed on time. Set new joiners up with access to the office or coworking space and the relevant team channels. Relocation and legalisation Advise employees on relocation options and support them through the process. Coordinate between employees and relocation agencies. Advise employees on required documents, residence and work permits, and local labour law. Keep the relocation tracker and relocation budgets up to date. Employee support and office Handle day-to-day employee queries on policies and documentation. Issue employment confirmations, salary certificates and other letters on request. Keep employee records accurate. Manage the Tbilisi office: supplies, vendors, and welcoming new joiners and visitors. Events and engagement Organise team events in the region: source venues and vendors, manage logistics and resolve issues on the day. Act as the local culture representative and support company-wide engagement initiatives. Skills, Knowledge and Expertise 2+ years of experience in HR operations, people operations or a similar role, preferably in a fast-paced, international company. Hands-on experience with onboarding, offboarding and employee documentation. Strong organisational skills and the ability to manage several topics at once. Clear communication and the ability to build trust with employees and managers. Discretion in handling confidential and sensitive information. Fluent English. Based in Tbilisi and able to work from the office at least once a week. Nice to have Experience with employee relocation, visas, or residence and work permits. Knowledge of labour law in Georgia, Armenia or Poland. Experience organising events or managing an office. Russian, Georgian or Armenian. Experience with an HRIS such as BambooHR, HiBob or Workday. Benefits A flexible working model with trust and autonomy from day one. A high-growth environment with ownership and responsibility that will accelerate your career. Participation in the company's employee stock options program. Flexi Perks: a monetary benefit to spend on what matters most to your health, well-being, education or professional development. You should be comfortable with the idea that the quality of your work will influence the shape of your career.

Location: Riyadh, KSA Workplace: onsite As the Compliance Officer, you will support the effective implementation and ongoing management of the organization's compliance framework to ensure adherence to SAMA regulatory requirements, applicable laws, and internal policies. You will independently perform compliance monitoring, regulatory analysis, risk assessments, regulatory obligations tracking, and compliance reviews, while providing day-to-day advisory support to business functions. Key Responsibilities Support the implementation and ongoing management of the organization's compliance framework in line with SAMA regulations and applicable regulatory requirements. Monitor SAMA circulars, regulatory updates, guidance, and relevant industry developments and assess their impact on the organization's activities. Conduct regulatory research and analysis and translate applicable requirements into practical compliance actions and internal requirements. Support the development, review, and maintenance of compliance policies, procedures, standards, and controls. Perform compliance monitoring and testing activities to assess adherence to regulatory requirements, policies, procedures, and established controls. Conduct compliance risk assessments and identify potential regulatory risks, control gaps, and areas requiring remediation. Maintain regulatory obligations trackers and monitor the implementation and completion of SAMA regulatory requirements across relevant business functions. Provide day-to-day compliance advisory support to business teams on SAMA regulatory requirements, policies, processes, and operational activities. Review products, services, processes, partnerships, and business initiatives to identify applicable compliance requirements and potential regulatory risks. Support the preparation, review, and submission of regulatory reports and other required regulatory communications. Conduct compliance reviews and assessments relating to potential regulatory breaches, policy violations, and control weaknesses. Document compliance findings, recommendations, and remediation actions and monitor progress against agreed timelines. Support investigations into potential compliance breaches and regulatory issues, escalating material or complex matters to the Compliance Manager. Support regulatory examinations, internal audits, and independent compliance reviews by preparing documentation, coordinating responses, and tracking remediation activities. Maintain accurate and up-to-date compliance registers, records, trackers, and supporting documentation. Prepare compliance reports, monitoring results, regulatory updates, risk assessments, and other materials for management review. Support the development and delivery of compliance training and awareness activities. Work closely with Risk, Legal, Internal Audit, Operations, Information Security, and business teams to strengthen compliance controls and address regulatory requirements. Identify opportunities to improve compliance processes, controls, monitoring activities, and reporting. Escalate material compliance risks, breaches, control deficiencies, and regulatory concerns to the Compliance Lead in a timely manner. Skills, Knowledge and Expertise Bachelor's degree in Law, Finance, Business Administration, Accounting, Risk Management, Compliance, or a related discipline. At least 3 years of experience in Compliance, Regulatory Compliance, Risk Management, Governance, Audit, or a related function, preferably within banking, financial services, fintech, or another regulated environment. Good working knowledge of SAMA regulatory requirements and applicable Saudi financial services regulations. Good understanding of compliance frameworks, SAMA regulatory obligations, compliance monitoring and testing, risk assessments, and internal controls. Experience conducting compliance monitoring, regulatory research, compliance reviews, risk assessments, or related compliance activities. Experience developing, reviewing, and maintaining compliance policies, procedures, and controls. Ability to interpret SAMA regulatory requirements and translate them into practical business requirements and compliance actions. Experience supporting regulatory examinations, internal audits, compliance reviews, investigations, and remediation activities. Strong analytical and problem-solving skills, with the ability to identify regulatory risks and recommend appropriate actions. Strong communication and stakeholder management skills, with the ability to work effectively with business and control functions. Strong attention to detail and ability to maintain accurate compliance documentation and records. Ability to manage multiple priorities and work independently on assigned compliance activities in a fast-paced regulated environment. High level of integrity, professionalism, confidentiality, and sound regulatory judgment. Compliance certification such as CAMS, CCO, or an equivalent certification is preferred. Additional certifications in risk management, governance, financial crime, or regulatory compliance are considered an advantage. Benefits We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fintech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.

Location: Riyadh, KSA Workplace: onsite This is a role for a true hunter. We are scaling one of the fastest-moving BNPL platforms in the region, and we are looking for a hungry, self-driven Business Development Executive to take our SME merchant acquisition engine to the next level. This is a 100% outbound sales role — there are no inbound leads and no pre-assigned deals. You'll be set up with the tools and prospect lists to hit the ground running, but building your pipeline from zero is on you. You will own the full sales cycle end-to-end: identifying high-potential SME merchants, opening doors with founders and decision-makers, running consultative discovery, pitching game-changing financial solutions, negotiating commercial terms and driving merchants all the way through onboarding to live activation. If you thrive in a fast-paced, high-growth, entrepreneurial environment, love the thrill of the close, and want real ownership from day one — this is your seat. Key Responsibilities Build the Pipeline — From Zero • Own end-to-end pipeline generation through relentless, self-generated outbound activity. • Use the tools and prospect lists provided as a launchpad — then take the pipeline far beyond them. • Research and map high-potential SME merchants, verticals and micro-markets. • Identify and engage business owners, founders and key decision-makers. • Execute high-volume cold calling, multi-channel outreach, field visits and merchant meetings. • Consistently generate qualified opportunities with zero reliance on inbound or marketing-sourced leads. • Keep the funnel healthy — continuously replenish, qualify and prioritise. • Use CRM and sales data to track your KPIs, read your funnel and sharpen conversion. Sell, Close, Activate • Own opportunities end-to-end: prospect > discovery > pitch > close > onboarding > activation. • Run consultative, value-based discovery with SME owners to uncover real business pain. • Pitch and sell BNPL, LTF and our expanding suite of merchant financial solutions. • Deliver compelling product demos and tailored commercial proposals. • Handle objections with confidence and drive deals to signature. • Stay hands-on until the merchant is fully live and transacting. Commercial & Negotiation • Lead commercial conversations with SME merchants and articulate clear value. • Negotiate within approved commercial frameworks to land win-win outcomes. • Secure the right internal approvals and keep deals moving at pace. • Escalate complex commercial matters appropriately — while retaining full ownership of the opportunity. Cross-Functional Collaboration • Partner closely with Risk, Scoring, Onboarding, Product and Operations. • Understand internal requirements and constraints and work with them, not around them. • Proactively chase down blockers and drive outstanding actions to closure. • Act as the bridge between the merchant and internal stakeholders. • Feed merchant insight and market intelligence back into the business. Merchant Experience & Growth • Support merchants through a smooth, friction-free onboarding journey. • Drive activation and follow up post go-live to ensure adoption. • Spot early issues, capture merchant feedback and route it to the right teams. • Be genuinely merchant-obsessed — the relationship does not end at signature. Product & Market Agility • Become a subject-matter expert on BNPL and LTF. • Ramp fast on new propositions as they launch — including SME Financing and Tabby Card. • Adapt pitch, positioning and messaging as products, processes and market conditions evolve. • Thrive in ambiguity — we are building as we scale. Skills, Knowledge and Expertise • 1–2 years of professional experience in sales, business development or another target-driven commercial role. • Proven outbound sales and prospecting track record — you have personally generated your own pipeline. • Demonstrated ability to create opportunities independently, from a standing start. • Bachelor's degree. • Fluent Arabic and English. • Exceptional communication, presence and interpersonal skills. • Strong commercial acumen and negotiation ability. • Comfortable and energised by a target-driven, high-accountability environment. • Ability to independently own, manage and forecast a pipeline. • Comfortable working with CRM and sales data — tracking KPIs, analysing your funnel and prioritising on evidence (Excel / Google Sheets level) • Grit, resilience, persistence and relentless follow-through. Nice to Have (Not a Deal-Breaker) • B2B or SME sales exposure. • FinTech, BNPL, payments, banking or lending background. • Financial or technology solution selling. • Merchant acquisition or field sales experience. • Track record selling directly to business owners and decision-makers. • CRM proficiency and data-driven pipeline discipline. • Strong Excel / Google Sheets and CRM reporting — pivot tables, dashboards, basic funnel analysis. Benefits We are an international team of inspired professionals located all over the globe. We  have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.

Location: Kuwait City, Kuwait Workplace: onsite About Tabby: Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups. We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region. If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you. About the role: We are looking for a hands-on Senior Risk Manager to help build Tabby’s risk capabilities in Kuwait, with combined responsibility for enterprise and credit risk. As one of our first local hires, you will establish the governance, policies, risk appetite and reporting required for launch, while providing credit risk oversight as the portfolio grows. You will work closely with Kuwait leadership and Group Risk, as well as Product, Compliance, Finance and Operations, to ensure we scale responsibly and meet local regulatory expectations. Key Responsibilities Building and maintaining Tabby’s local risk management framework for Kuwait, covering enterprise and credit risk and aligning it with Group standards and applicable regulatory requirements. Developing the local risk strategy, risk appetite statement, policies, limits, governance forums and management reporting required for launch and ongoing operations by aligning with Group standard and adapted to local requirements Owning the enterprise risk process, including risk identification and assessment, the risk register, key risk indicators, emerging-risk reviews, residual risk positions and remediation tracking. Providing independent risk challenges on new products, partnerships, customer journeys, operating models and other material business initiatives. Leading local credit risk oversight across the customer lifecycle, including underwriting and eligibility rules, credit limits, affordability, collections outcomes and portfolio quality, focusing on local regulatory requirements. Partnering with Group Risk and Product teams to calibrate credit strategies for Kuwait and assess model, policy and limit changes. Establishing clear early-warning indicators, thresholds and reporting to support timely, data-informed risk decisions. Preparing risk assessments, reporting and recommendations for local leadership, risk committees, the Board and regulators, as applicable. Supporting licensing activities, regulatory submissions, examinations and information requests in partnership with Compliance, Legal and other control functions as well as acting as primary risk contact for Internal Audit Coordinating risk input into business continuity, outsourcing and third-party risk, operational incidents and control assessments. Promoting a practical risk culture and helping teams understand how risks should be identified, assessed, escalated and managed as well as ensuring material risks and control gaps are escalated and addressed at the right level. Helping shape the future Kuwait risk organisation and supporting hiring as the business scales. You should apply if You have strong risk management experience within banking, fintech, consumer lending, payments or another regulated financial-services environment. You bring meaningful hands-on experience across both enterprise risk and credit risk, rather than exposure limited to governance or oversight. You have built or materially improved risk frameworks, policies, risk appetite, governance structures, reporting and control processes. You understand consumer credit risk across underwriting, credit policy, portfolio monitoring, collections performance and loss drivers.. You understand enterprise risk disciplines including risk and control assessments, KRIs, incident and issue management, operational resilience, third-party risk and emerging risks. You understand the Kuwait regulatory environment; experience engaging with the Central Bank of Kuwait or another GCC financial-services regulator. You can operate independently in a new-market environment and are comfortable building the essentials yourself before a wider team is in place. You can balance strong governance with practical, proportionate execution and constructively challenge senior stakeholders when required. You communicate complex risk topics clearly and can prepare decision-ready materials for leadership, governance forums and regulators. You work effectively across Product, Data, Operations, Compliance, Finance, Legal and Internal Audit. You hold a bachelor’s degree in Finance, Economics, Risk Management, Business, Mathematics or a related field; FRM, PRM, CFA or a comparable qualification is an advantage. You are professionally fluent in English; Arabic is an advantage

Location: Riyadh, KSA Workplace: onsite BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why a critical service went down with no warning. As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms, which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures. Key Responsibilities Due Diligence & Onboarding Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping. Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing, banking, and collections partners. Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights, breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties. Risk Assessment & Ongoing Monitoring Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews. Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and adverse media. Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually is. Cross-Functional Partnership Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed. • Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident trends into decisions leadership can act on. Offboarding & Exit Management Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing. Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors classified as critical or important. Skills, Knowledge & Expertise 3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences. Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away. Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations (GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and outsourcing/operational resilience expectations for critical third parties. Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal needs to walk. Ability to translate risk findings for people who don't think in risk terms, including explaining to a commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later. Strong analytical skills with the ability to interpret vendor performance and control data to support operational decisions. Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of the organization. Full professional proficiency in English required; Arabic is a plus. Nice to have: Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring vendors, or collections agencies specifically. Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment workflows and vendor inventory. CTPRP, CRISC, CISA, or CISM certification.

Location: Dominican Republic Recruitment Announcement: Medical Biller Position We are seeking a highly skilled and experienced Medical Biller to join our team at a rate of $7 per hour. This position has become available as we are looking to replace our current biller. Position Requirements: Extensive training in billing/coding, with a focus on podiatry or orthopedics. Fluent English speaker with minimal accent to ensure clear and effective communication. Key Responsibilities: Accurate and timely submission of medical claims. Ensuring compliance with medical billing regulations. Effective communication with insurance companies and healthcare providers. Handling billing inquiries and resolving issues promptly. If you meet the above qualifications and are looking for a rewarding position in a dynamic environment, we would love to hear from you! Apply Now!

Location: Philippines Recruitment Announcement: Medical Biller Position We are seeking a highly skilled and experienced Medical Biller to join our team at a rate of $7 per hour. This position has become available as we are looking to replace our current biller. Position Requirements: Extensive training in billing/coding, with a focus on podiatry or orthopedics. Fluent English speaker with minimal accent to ensure clear and effective communication. Key Responsibilities: Accurate and timely submission of medical claims. Ensuring compliance with medical billing regulations. Effective communication with insurance companies and healthcare providers. Handling billing inquiries and resolving issues promptly. If you meet the above qualifications and are looking for a rewarding position in a dynamic environment, we would love to hear from you! Apply Now!

Location: Philippines Clinical Trials Bookkeeper. Job Description: Key Responsibilities: « Track all outstanding receivables related to clinical trials, including sponsor payments, and reimbursements. QC patients visits; prepare and issue invoices in accordance with contract milestones and payment schedules. « Follow up regularly with sponsors, CROs, to ensure timely payment. « Maintain accurate records of communications and payment status. « Collaborate with clinical project managers to verify completed milestones tied to payments. « Monitor aging reports and escalate overdue accounts when necessary. « Reconcile payments received against trial budgets and invoices. « Prepare weekly aging reports, income forescast. « Present monthly Analisis of all trials devolpments. « Template building in Realtime Software. o Other tasks related to the position. Skills and Qualifications: « Strong understanding of accounts receivable and collections processes. « Experience with clinical trial billing, sponsor contracts. « Proficiency in accounting or financial software (e.g., QuickBooks, Excel) « Expirience with RealTime software. « Excellent organizational skills and attention to detail. e Strong communication and negotiation skills for effective follow-ups and conflict resolution. « Ability to interpret and apply complex contract terms to invoicing and collections. o Experience working in clinical research, life sciences, or healthcare environments is a strong plus. « Associate’s degree or higher in Accounting, Finance, or a related field.

Location: Dominican Republic Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Colombia Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Chisinau, Moldova We are seeking an experienced Database & API Developer to design, develop, and optimize data-driven and API-driven solutions supporting mission-critical business applications. The role includes analyzing existing systems—core data sources, billing modules, and API-based procedures—and extending PL/SQL logic built on the billing platform to deliver new functionality. The developer will extract and analyze data from core systems, interpret high-level business requirements, and translate them into database extensions or API-related tasks, planning and tracking activities in Jira according to the delivery roadmap. The role also involves identifying and documenting database-side requirements for integrations with external and internal platforms (mobile applications, web portals, backend systems), designing and delivering the required APIs, and coordinating implementation with technical teams. Additionally, the developer is expected to maintain thorough, clear, and up-to-date technical documentation, ensuring transparency, traceability, and efficient long-term maintenance. The ideal candidate demonstrates strong SQL/PL/SQL expertise, solid understanding of API design and lifecycle management, and the ability to work effectively in a fast-paced Agile environment. Basic Requirements Ability to analyze existing database structures, stored procedures, and API specifications. Capability to read, debug, and extend SQL/PLSQL code, as well as update API definitions, policies, and configurations. Strong discipline in version control for both database and API assets. Habit of writing clean, self-documented code with meaningful comments and clear naming conventions. Willingness to prepare and maintain technical documentation for both database components and APIs. Familiarity with Agile methodologies (Scrum/Kanban) and collaborative team environments. Key Responsibilities Database Responsibilities Design, develop, and maintain Oracle database objects (tables, views, indexes, partitions, materialized views). Write efficient and optimized SQL/PL/SQL code (procedures, functions, packages, triggers). Develop and maintain automated processes using Oracle Scheduled Jobs (DBMS_SCHEDULER / DBMS_JOB). Implement and support Oracle Advanced Queue (AQ) for asynchronous workflows. Monitor and optimize database performance; tune complex SQL queries and PL/SQL logic. Ensure database security, integrity, and compliance with internal development standards. Participate in code reviews and contribute to continuous improvement of database practices. API Responsibilities Manage and maintain the API Catalog, including registration, publishing, versioning, and lifecycle updates. Design, document, and support APIs via HTTP services and WebSockets. Configure routing and load balancing according to architectural guidelines. Implement authentication and authorization mechanisms (tokens, keys, RBAC) and ensure data masking where needed. Apply throttling, rate limiting, and circuit breaker policies to prevent overload and mitigate risks. Collect, analyze, and interpret API performance metrics (latency, throughput, error rates). Monitor API behavior and troubleshoot issues related to performance, routing, security, and compatibility. Maintain backward compatibility and manage API deprecation strategies. Produce and maintain API documentation (technical specifications, error models, integration guides). Required Skills & Qualifications Strong hands-on experience with SQL and PL/SQL development . Practical experience with Oracle Scheduled Jobs (DBMS_SCHEDULER / DBMS_JOB). Working knowledge of Oracle Advanced Queue (AQ) . Experience with Oracle 11g/12c/19c or later. Solid understanding of relational database concepts and performance tuning. Strong analytical skills to translate business requirements into technical solutions. Experience with API design , lifecycle management, and performance considerations. Understanding of key API concepts: REST architecture and HTTP methods JSON/XML data formats Routing, throttling, rate limiting Authentication and authorization mechanisms Experience with version control systems (Git, GitLab). Strong problem-solving skills and attention to detail. Preferred Qualifications Experience with API monitoring, logging, and performance analytics. Familiarity with API gateways and API policy configuration (authentication policies, throttling, quotas). Experience with CI/CD pipelines or automated deployment processes. Exposure to integration platforms or message-driven architectures. Summary This role is essential for expanding our internal capabilities in database development and API integration, enabling scalable, secure, and high-quality solutions across the organization. The Database & API Developer will contribute directly to key projects, integrations, and system enhancements that support business continuity and innovation.

Location: Chisinau, Moldova We are looking for a technically strong and operationally focused professional to join the Billing Support team. The role combines production support, incident management, systems analysis, and operational coordination for Billing platforms and related services. The ideal candidate should have solid technical troubleshooting capabilities, understand IT service management principles (ITIL), and demonstrate initiative, ownership, and strong operational discipline in a dynamic production environment. Main Duties and Responsibilities: * Ensure daily operational support for Billing Systems and related applications; * Monitor, maintain, and troubleshoot production services and integrations; * Investigate incidents, perform root cause analysis, and coordinate issue resolution; * Manage and prioritize incidents according to SLA and operational impact; * Support deployment, configuration, and integration of new services and applications; * Collaborate with technical teams, vendors, and business stakeholders to ensure service continuity; * Participate in change management and production release activities; * Create and maintain operational procedures, knowledge base articles, and technical documentation; * Contribute to process improvement initiatives and operational optimization; * Provide operational support and technical assistance within the team environment. Competence and Education: * University degree in Computer Science, Information Technologies, or related field; * Good understanding of IT infrastructure, applications, and production support processes; * Understanding of ITIL principles, especially Incident and Problem Management; * English – technical and communication level. Qualifications: * Minimum 1 years of experience in IT Operations, Technical Support, Billing Support, or similar environment; * Experience working with production systems and critical business applications; * Good knowledge of SQL and databases; * Experience with Linux/UNIX environments and scripting is considered an advantage; * Experience with PL/SQL, XML, REST/SOAP APIs, Java, or shell scripting would be a plus; * Familiarity with monitoring, ticketing, and incident management tools; * Experience in telecom or billing systems environment represents an advantage. Personal Qualities: * Strong analytical and problem-solving skills; * Technical mindset with operational ownership attitude; * Ability to work under pressure and manage critical incidents; * Good organizational and prioritization skills; * Proactive and responsible approach; * Strong communication and collaboration skills; * Customer and service-oriented mindset; * Fast learner, adaptable, and results-driven; * Good communication skills in Romanian, Russian, and English.