Location: Bogotá, Colombia; Colombia; Argentina; Mexico
Libertex Group Overview
Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends.
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1 Team.
We build innovative fintech so people can #TradeForMore with Libertex.
Job Overview
The Libertex Group includes a range of companies, brokers, dealers, educational and IT centers, allowing us to operate globally and serve clients from 120 countries. One of the company's priorities is conducting business in strict compliance with global and local regulatory requirements of target markets.
A Customer Support Specialist assists clients in resolving issues, provides information about products and services, takes calls, and processes inquiries via chat and email. The Customer Support Specialist helps clients understand the product and answers any questions related to their trading positions.
This position involves shift work from 08:00 to 17:00, 09:00 to 18:00, 10:00 to 19:00, 11:00 to 20:00, 12:00 to 21:00, 13:00 to 22:00, 14:00 to 23:00 Argentina time, Monday through Sunday.
Main Responsibilities
Provide real-time support to LATAM clients. Process client requests via chats, tickets, phone calls, and email.
Support clients in resolving technical issues and troubleshooting.
Escalate issues on the Libertex, MetaTrader 4, and MetaTrader 5 trading platforms to the relevant departments.
Demonstrate impeccable phone etiquette and time management skills.
Liaise with departments to solve problems.
Liaise with compliance staff regarding complaints.
Provide clients with all necessary information about documents and materials for client services registration.
Properly address client requests and ensure a high level of service.
Promote available products and services to clients.
Develop and maintain excellent relationships with potential and existing clients.
Contribute to teamwork by achieving key performance indicators.
Perform other duties as necessary.
Requirements
Stable and quality internet connection.
Mandatory knowledge of: Spanish (native) and English (B2) languages.
Excellent verbal and written communication skills.
Ability to work effectively under stress.
Developed communication skills.
Ability to recognize a client's emotional state and react appropriately.
Excellent computer skills (Google Spreadsheets, Google Docs).
Ability to work shifts from 08:00 to 17:00, 09:00 to 18:00, 10:00 to 19:00, 11:00 to 20:00, 12:00 to 21:00, 13:00 to 22:00, 14:00 to 23:00 Argentina time, on weekdays and weekends.
Preferable Requirements:
Previous experience in customer support will be considered a significant advantage.
Knowledge of MetaTrader 4 and MetaTrader 5 platforms will be considered an advantage.
Trading experience will be considered an advantage.
Benefits
21 working days of annual leave
Opportunity to work remotely
Friendly colleagues and a cohesive team
Unlimited Udemy Business membership
Opportunities for professional and personal growth in a fast-growing company
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Задачи:
— прогнозирование товарооборотов для будущих открытий, реконструкций/переездов магазинов;
— обновление регулярной отчетности (Отчет по выполнению планов по выручке, сбор информации по действующим магазинам, выгрузка факта после закрытия месяца);
— подготовка презентационных материалов в Power Point;
— подготовка ad-hoc отчетности;
— ведение протоколов встреч.
Требования:
— продвинутые навыки Excel: Power BI, сложные формулы, ВПР;
— работа в SAP, Google doc;
— опыт выступления на конференциях/рабочих встречах (online/offline);
— желателен опыт работы в retail или понимание показателей магазина (трафик, средний чек, выручка и тд);
— умение аргументировать и отстаивать свою позицию;
— навыки деловой переписки.
Условия:
— официальное трудоустройство по трудовому договору;
— совокупный доход: оклад + годовой бонус;
— график работы: 5/2 с 09:30 до 18:15;
— гибридный график работы после испытательного срока;
— полис ДМС;
— внутреннее обучение и участие в корпоративной жизни компании;
— возможности для профессионального, карьерного и финансового роста.
Задачи:
— внесение и редактирование текстового и графического материала на сайте через панель управления;
— взаимодействие с коллегами из разных отделов (аккаунт-менеджеры, СРО, разработчики и другие);
— обновление информации на сайте: цены, описания, характеристики курсов, работа с отзывами;
— самостоятельный поиск информации на сайтах партнеров;
— отслеживание корректной работы сайта, сообщение об ошибках и постановка задач на их исправление.
Требования:
— внимательность, грамотность и опыт работы на аналогичной позиции;
— готовность к рутинной и монотонной работе с большим объемом данных;
— самостоятельность и проактивность в работе;
— умение быстро находить информацию в интернете;
— отличное знание Excel, Word, Google Docs.
Условия:
— удалённая работа с 10:00 до 19:00 на территории РФ или офис в Москве;
— предоставление современной техники;
— ДМС с первого месяца работы;
— дружелюбные профессиональные коллеги.
ГибридМосква; находится в поиске ответственного и внимательного контент-менеджера, который будет своевременно обновлять информацию на портале, отслеживать изменения, редактировать материалы и следить за тем, чтобы пользователи всегда находили только точную и актуальную информацию
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— Совершать исходящие звонки по базе контактов
— Назначать и выполнять первичную диагностику
— Делать повторный обзвон
— Совершать продажи
— Подтверждать диагностику за 24 часа
— Вести CRM-систему, фиксировать результаты звонков
Требования к кандидату:
— Опыт работы в активных продажах/назначение встреч/телемаркетинге B2B от 2 лет
— Грамотная устная и письменная речь
— Дисциплина на удаленке: контроль по записям звонков и CRM
— Ориентация на высокий доход
— Уверенный пользователь ПК (Google Docs, любая CRM)
Условия:
— Высокий уровень дохода: 40 тысяч оклад + 10% с продаж, без потолка
— Прозрачная система мотивации, где можно управлять своим доходом
— Гибкий график работы (с 10-18:00 по МСК), удаленно
— Реальные возможности профессионального и карьерного роста
— Обучение и наставничество от руководителя и других специалистов компании
Требования:
— Опыт работы в продажах или контакт-центре будет преимуществом.
— Грамотная устная и письменная речь на русском и казахском языках, знание английского будет преимуществом.
— Уверенный пользователь ПК: Excel, Google Docs и CRM-систем.
— Коммуникабельность, клиентоориентированность и стрессоустойчивость.
— Умение работать в режиме многозадачности.
— Ответственность и ориентация на результат.
Обязанности:
— Обработка входящих обращений (звонки, сайт, мессенджеры, социальные сети).
— Работа в AMO CRM.
— Распределение по регионам.
— Назначение ответственных.
— Контроль скорости обработки.
— Контроль движения сделки.
— Контроль повторных касаний.
— Возврат “зависших” клиентов.
Условия:
— Официальное трудоустройство.
— График работы 5/2.
— Оклад + KPI.
— Обучение продукту и стандартам компании.
— Возможность профессионального и карьерного роста.
— Современный офис с видом на горы и дружный коллектив.
Кто мы:
Активно растущая кейтеринговая компания, организующая мероприятия любого уровня — от камерных фуршетов до масштабных свадеб и корпоративов.
Кого мы ищем:
Сильного, энергичного и амбициозного специалиста, который хочет строить систему продаж, предлагать идеи и расти вместе с компанией. Требуется проактивность и желание побеждать. Компания предлагает поддержку, обучение и возможности для реализации.
Обязанности:
— Принимать входящие заказы и консультировать клиентов.
— Составлять коммерческие предложения под задачи заказчика.
— Организовывать мероприятия: координировать процессы, работать с подрядчиками.
— Выезжать на встречи, проводить переговоры и заключать контракты.
— Вести клиента от заявки до реализации проекта.
Требования:
— Опыт работы в телефонных продажах от 1 года.
— Уверенное владение ПК (Google Docs, любая CRM).
— Энергичность, высокий уровень эмпатии, душевность и уверенность в себе.
— Умение работать по скрипту, но при этом слышать клиента.
— Желание учиться, развиваться и быть первым в результатах.
Условия:
— Доход от 50 000 ₽ на руки (оклад + KPI).
— Выплаты 2 раза в месяц.
— Место работы: офис на Рижской (Москва).
— График 5/2, с 10:00 до 19:00 МСК.
— Возможность влиять на процессы, предлагать идеи и расти вместе с компанией.
— Небольшая команда, где каждого слышат и ценят.
Задачи:
— маркетинговое обеспечение продуктов: определение целевой аудитории, анализ рынка и конкурентов, проведение проблемных интервью, формирование системы офферов;
— разработка и внедрение маркетинговой стратегии по проектам и мероприятиям;
— разработка маркетинг-микса и запуск маркетинговых кампаний, контроль их показателей, корректировка кампаний;
— участие в разработке материалов: презентации, лендинги, рассылки, баннеры, пуш-уведомления, наполнение соцсетей и прочее;
— выполнение планов по привлечению и продажам образовательных программ (высшее образование, дополнительное профессиональное образование, дистанционное обучение);
— участие в настройке рекламных кампаний в Яндекс, VK и других;
— веб-аналитика: анализ источников трафика, отслеживание динамики эффективности каналов, работа с Яндекс.Метрикой;
— генерация идей и проверка гипотез для привлечения участников на платные и бесплатные образовательные активности, как онлайн, так и очные;
— проведение маркетинговых акций;
— систематизация и аналитика для создания внутренних статистических отчётов и презентаций.
Требования:
— опыт в области образования;
— отличное владение маркетинговыми инструментами;
— уверенное пользование Яндекс.Метрикой;
— опытный пользователь Microsoft PowerPoint, Excel, Word, Google Slides, Google Docs;
— аналитический склад ума, умение структурировать и преподносить информацию;
— базовые представления о специфике проведения школьных олимпиад и студенческих чемпионатов по программированию;
— готовность предоставить портфолио.
Условия:
— работа в Центре развития ИТ-образования ведущего технического вуза страны в городе Долгопрудный (рядом со станцией Новодачная МЦД-1, или 15 минут от метро Алтуфьево, Ховрино, Физтех);
— оформление согласно ТК РФ, официальная заработная плата;
— срочный трудовой договор на три месяца с дальнейшей пролонгацией;
— график работы 5/2, с 9:00 до 18:00, комбинированный формат;
— бесплатный доступ ко всей инфраструктуре МФТИ: бассейн, спортивный зал, обучение на открытых семинарах и лекциях, концерты;
— обязательное предоставление справки о наличии (отсутствии) судимости и (или) факта уголовного преследования в соответствии с ТК РФ, срок изготовления до 30 дней.
Задачи:
— Креативные задачи графического дизайна: создание логотипов, фирменных стилей, дизайн буклетов, сертификатов, баннеров, открыток, плакатов, календарей, рекламы, коммерческих презентаций, корпоративной газеты и т.п.;
— Задачи web-дизайна: дизайн посадочных страниц лэндингов и страниц сайтов, подготовка визуального материала для web;
— Технические задачи: подготовка материала в правильных форматах в зависимости от конкретики (понимание отличий web от полиграфии и умение с этим работать);
— Работа с видео: монтаж видео, создание анимированных роликов (для соцсетей);
— Графическое ведение социальных сетей (оформление аккаунта, подбор и подготовка визуалов);
— Подбор и обработка изображений для web;
— Менеджерские функции по заказу полиграфии и сувенирной продукции: подбор, согласование, создание макетов для брендирования, заказ и контроль поставки;
— Создание арт-презентаций концепций для корпоративных клиентов в соответствии с подготовленными идеями и текстом, визуализация креативной застройки пространства в соответствии с разработанным КВ (key visual) – как дополнительное преимущество.
Требования:
— Умение рисовать, креативное мышление;
— Знание трендов дизайна, понимание актуального дизайна, умение работать в разных стилях;
— Опыт подготовки макетов в печать по ТЗ производства (для крупногабаритных баннерных конструкций – как преимущество);
— Умение работать быстро и решать разноплановые задачи;
— Отличное владение программами: Figma, Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe InDesign, MS PowerPoint (обязательно), Adobe After Effects (как преимущество);
— Таск-менеджеры, MS Office и Google Docs;
— Продвинутый пользователь PC;
— Наличие портфолио обязательно;
— Высшее образование;
— Опыт работы от 2-х лет.
Условия:
— Оформление в соответствии с ТК РФ;
— График работы 5/2 с 09:00 до 18:00 или с 10:00 до 19:00 в офисе компании;
— Офис в центре Москвы, ближайшие станции метро Полянка, Третьяковская и Октябрьская;
— Заработная плата обсуждается с успешным кандидатом, фиксированный оклад;
— ДМС, скидки на личные путешествия, корпоративные мероприятия, новогодние подарки для детей, денежные подарки к юбилею и социальные выплаты.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff or Senior Staff Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects that span multiple Product Engineering teams and product lines. You'll work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers.
Product Engineering covers a lot of ground, and we're looking for engineers across multiple domains — backend, full stack, and AI. We want people who have built great products across consumer, enterprise, and everything in between, and who are excited about building the future of application layer and genAI products. You'll build both the surfaces where lawyers meet Harvey — web, mobile, and embedded experiences in Word, Outlook, and Slack — and the agentic capabilities that power them.
This role can be based in New York City or San Francisco, with a hybrid schedule of three days a week in office.
WHAT YOU'LL DO
- Bring AI to where our customers already work: build Harvey across every surface — web, desktop, mobile, and embedded experiences (Google Docs, MS Word, Outlook, and Slack), and API.
- Lead large, high-priority projects that span multiple teams, and define the technical bets we make over the next several quarters.
- Find the problems that are business critical, prioritize ruthlessly, and make the big tradeoff calls without slowing anyone down.
- Build AI-platform and AI-native capabilities — the agent harness, agent building (custom agents and workflows), tool calling, retrieval, memory and context management, personalization and tone, the thread experience, and the evals that turn model quality into product quality.
- Ship the systems that make Harvey work: retrieval over petabyte-scale document corpora, ingestion growing 10x every six months, data collection across 50+ jurisdictions, and government-level security for the world's most sensitive matters.
- Ship across the stack — React and TypeScript alongside Python and Postgres — architecting intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
- Mentor senior and staff engineers, and raise the bar for how the whole org builds.
WHAT YOU HAVE
- 10+ YoE (post-BS/MS) in a product-focused software engineering role, operating at Staff level or above.
- Depth in full stack, backend, or agents/AI — and enough range to be useful outside it.
- Experience building scalable, extensible systems that support multiple product lines.
- Track record of shipping highly intuitive products in fast-growing SaaS, strong attention to detail.
- Experience with React, TypeScript, CSS (we use TailwindCSS), Python, or related. For agents/AI, proficiency in Python plus hands-on work building and shipping agentic systems — agent harnesses/loops, tool use, memory, and evals — not just calling LLM APIs.
- You embrace AI in how you build: AI coding tools (Claude Code, Cursor, Codex, or similar) are a core part of how you ship, and you have sharp instincts for where they accelerate work and where they fall short.
- A history of influencing and aligning engineers and leaders well outside your direct scope.
- Strong programming skills and general Computer Science knowledge.
- Grit — experience working at early-stage startups is a plus.
COMPENSATION
$231,000 – $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-PM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff or Senior Staff Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects that span multiple Product Engineering teams and product lines. You'll work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers.
Product Engineering covers a lot of ground, and we're looking for engineers across multiple domains — backend, full stack, and AI. We want people who have built great products across consumer, enterprise, and everything in between, and who are excited about building the future of application layer and genAI products. You'll build both the surfaces where lawyers meet Harvey — web, mobile, and embedded experiences in Word, Outlook, and Slack — and the agentic capabilities that power them.
This role can be based in New York City or San Francisco, with a hybrid schedule of three days a week in office.
WHAT YOU'LL DO
- Bring AI to where our customers already work: build Harvey across every surface — web, desktop, mobile, and embedded experiences (Google Docs, MS Word, Outlook, and Slack), and API.
- Lead large, high-priority projects that span multiple teams, and define the technical bets we make over the next several quarters.
- Find the problems that are business critical, prioritize ruthlessly, and make the big tradeoff calls without slowing anyone down.
- Build AI-platform and AI-native capabilities — the agent harness, agent building (custom agents and workflows), tool calling, retrieval, memory and context management, personalization and tone, the thread experience, and the evals that turn model quality into product quality.
- Ship the systems that make Harvey work: retrieval over petabyte-scale document corpora, ingestion growing 10x every six months, data collection across 50+ jurisdictions, and government-level security for the world's most sensitive matters.
- Ship across the stack — React and TypeScript alongside Python and Postgres — architecting intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
- Mentor senior and staff engineers, and raise the bar for how the whole org builds.
WHAT YOU HAVE
- 10+ YoE (post-BS/MS) in a product-focused software engineering role, operating at Staff level or above.
- Depth in full stack, backend, or agents/AI — and enough range to be useful outside it.
- Experience building scalable, extensible systems that support multiple product lines.
- Track record of shipping highly intuitive products in fast-growing SaaS, strong attention to detail.
- Experience with React, TypeScript, CSS (we use TailwindCSS), Python, or related. For agents/AI, proficiency in Python plus hands-on work building and shipping agentic systems — agent harnesses/loops, tool use, memory, and evals — not just calling LLM APIs.
- You embrace AI in how you build: AI coding tools (Claude Code, Cursor, Codex, or similar) are a core part of how you ship, and you have sharp instincts for where they accelerate work and where they fall short.
- A history of influencing and aligning engineers and leaders well outside your direct scope.
- Strong programming skills and general Computer Science knowledge.
- Grit — experience working at early-stage startups is a plus.
COMPENSATION
$231,000 – $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-PM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US:
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE:
Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day.
We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering role focused on building scalable controls and automation across identity, endpoints, SaaS, and workforce infrastructure, not a traditional IT support or corporate engineering role.
You'll own and evolve core security controls, design systems and automation that scale with the company, and help make security both stronger and easier to use. You'll partner closely with IT, Infrastructure, GRC, and Detection & Response to improve the security foundations that employees rely on every day.
WHAT YOU'LL ACHIEVE:
- Harden our identity and access management stack, including Okta and Google Workspace, with phishing-resistant MFA, strong SSO and SCIM lifecycles, and least-privilege access across SaaS.
- Run our endpoint security program across a macOS-first fleet, including MDM, EDR, and configuration baselines, with working coverage for Windows and ChromeOS.
- Secure AI tool usage at the endpoint, including governance of large language models, AI agents, and model context protocol (MCP) integrations; detect and prevent unauthorized or risky AI service access and data exfiltration through AI-enabled tools.
- Reduce SaaS risk at scale through SSPM tooling and custom automation, including detection of risky OAuth grants, excessive permissions, shadow IT, and configuration drift.
- Write code (Python, Terraform) to automate access reviews, onboarding and offboarding, configuration drift detection, and audit evidence collection.
- Partner with Detection & Response to ensure corporate systems produce the telemetry needed to detect identity, endpoint, and SaaS abuse.
- Support SOC 2, ISO 27001, and customer audits as a byproduct of good engineering, not a separate workstream.
- Partner with Detection & Response on investigation and response for corporate security incidents, including phishing, account compromise, lost devices, and BEC.
SKILLS YOU NEED TO BRING:
- Have 5+ years of hands-on experience in corporate security, enterprise security, or IT security engineering at a cloud-native company.
- Have working knowledge of a major identity provider (Okta, Entra, or Google Workspace) and the underlying protocols (SAML, OIDC, OAuth 2.0, SCIM).
- Have hands-on experience operating endpoint management and detection tooling across macOS and enterprise environments.
- Write production-quality scripts and automation in Python or Bash, and have shipped Terraform or other infrastructure-as-code for security configuration.
- Are familiar with SaaS security risks (OAuth governance, audit logging, SSPM) and the realities of integrating a long tail of vendors.
- Have working knowledge of at least one major cloud platform (AWS, GCP, or Azure) at the security configuration level.
- Communicate clearly in writing and work effectively across IT, Engineering, Legal, People, and GRC.
NICE TO HAVES:
- Experience at a fast-growing tech or AI company where the security program had to outpace headcount.
- A background in IT engineering, SRE, or production engineering that transitioned into security engineering.
- Experience building internal security tooling or workflows that improved employee or developer experience.
- Contributions to the security community through open-source tools, blog posts, or conference talks.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
JOB POSTING DETAILS
REQUIRED SERVICE:
Business Support VA
REQUESTED EXPERIENCE TIER LEVEL:
2 years +
MIN. HOURS/WEEK:
20–40 hours/week (Part-Time to Full-Time, client-dependent)
SHIFT TIME ZONE:
Flexible
SHIFT HOURS:
Flexible
SHIFT DAYS:
Monday to Friday
NUMBER OF VAs:
Pooling (Ongoing)
GENDER PREFERENCE:
None
LANGUAGES SPOKEN/PREFERENCE:
English (strong written communication required)
ACCENT PREFERENCE:
Level A–C
REGION PREFERENCE:
Any
CLIENT INDUSTRY:
Credit Repair, Financial Services, Mortgage, Consumer Finance
ROLE: Credit Repair Virtual Assistant (Pooling)
OVERVIEW
We are actively pooling Credit Repair Virtual Assistants with hands-on credit repair experience to support credit repair companies, mortgage professionals, and financial service providers.
Credit Repair VAs manage credit dispute workflows, client communication, documentation, and reporting inside a highly regulated, process-driven environment. This is not an entry-level administrative role — we're looking for candidates who already understand how disputes, credit bureaus, and credit repair software work, and who can speak US clients' language on day one.
INTERNAL TRAINING REQUIREMENT
All candidates complete a short, self-paced internal training before being placed, covering our specific tools, SOPs, and compliance standards. This training is meant to standardize
how we work
, not to teach credit repair from scratch — candidates should already understand the dispute cycle, credit reporting mechanics, and relevant regulations (FCRA, FDCPA, CROA) before starting.
KEY RESPONSIBILITIES
Credit Repair Workflow Support
Process and track credit disputes end-to-end, from identifying inaccuracies to drafting dispute letters
Maintain accurate client records, dispute logs, and credit report timelines
Interpret credit reports and identify actionable items (collections, charge-offs, inquiries, errors)
Follow structured SOPs for dispute cycles across multiple credit bureaus
Client Communication & Documentation
Communicate directly with US-based clients on case progress, next steps, and expectations
Prepare and organize dispute correspondence and supporting documentation
Maintain confidentiality and compliance with credit reporting regulations
Administrative & Reporting Support
Track dispute outcomes and timelines across active client cases
Prepare internal reports and case summaries
Support data entry and quality checks specific to credit files
IDEAL CANDIDATE PROFILE
Has direct, hands-on experience working credit disputes — not just adjacent admin or finance work
Can read a credit report and knows what a dispute-worthy item looks like
Speaks with a neutral, clearly understandable US-facing English accent and communicates confidently with American clients
Is highly detail-oriented and comfortable in regulated, SOP-driven workflows
Communicates clearly and professionally in writing
Backgrounds that qualify:
Credit Repair Specialist / Credit Repair VA (any platform: CreditRepairCloud, DisputeFox, ClientDispute, etc.)
Collections Specialist with direct credit bureau dispute experience
Mortgage/Loan Processing roles that specifically included credit report analysis or dispute handling
Credit Analyst or similar roles involving hands-on credit report review
Backgrounds that do NOT qualify on their own
(frequently mistaken for a fit — please screen these out unless paired with actual credit repair or dispute-handling exposure):
General Administrative Support
General Customer Service (without credit/financial dispute exposure)
General Accounting/Bookkeeping (without credit reporting exposure)
QUALIFICATIONS
Required:
Minimum 2 years of direct experience handling credit disputes, credit report analysis, or credit repair casework
Required:
Neutral, clearly understandable English accent suitable for direct US client communication
Working knowledge of credit repair regulations (FCRA basics) and dispute cycle mechanics
Strong written communication skills
Comfortable with repetitive, structured, high-accuracy tasks
Ability to maintain confidentiality and professionalism with client financial data
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Prior use of at least one credit repair platform (e.g., CreditRepairCloud, DisputeFox, ClientDispute, or similar) strongly preferred
CRM or case management systems
Google Workspace (Docs, Sheets, Drive)
Spreadsheet tracking tools
SUMMARY
We're building an ongoing pool of Credit Repair Virtual Assistants who already know credit repair — not candidates who need to learn it from zero. Ideal applicants have real dispute-handling experience, understand credit reporting mechanics, and can communicate clearly with US-based clients. Our internal training standardizes tools and workflow, it does not replace foundational credit repair knowledge.
Location: Worldwide; Serbia; Kazakhstan; Georgia; Armenia
Location:
EMEA (Remote)
Type:
Internship (full-time preferred)
Time zone:
CET or within ±3 hours
Duration:
1 month, followed by an evaluation for a potential long-term paid role
Compensation:
Unpaid internship
One-month training internship with the opportunity to transition into a paid Junior CV Maker role
Transparent Hiring is an international recruitment and relocation company helping professionals build careers in Germany and other European markets. For over five years, we have supported candidates throughout their international job search — from building strong CVs and professional profiles to finding opportunities and preparing for the hiring process.
We are now looking for a
CV Maker Intern
to join our team and support our experienced CV Makers.
This is a
one-month training internship
for someone who enjoys research, pays attention to detail, and wants to learn how to create professional career documents for international candidates.
Fluency in Russian and excellent written English are mandatory
, as the intern will attend consultations in either language and prepare CV content in English.
Previous HR or CV writing experience is not required.
During the internship, you will receive training, templates, examples, and regular feedback from our team.
At the end of the month, we will evaluate your performance and overall fit. Successful interns may be offered a
paid Junior CV Maker position
and continue working with us long-term.
What you’ll learn and work on
During the internship, you will gradually learn how to:
Review clients’ existing CVs and professional backgrounds.
Attend career consultations conducted in
English or Russian
and take clear, structured notes on clients’ experience, skills, achievements, and career goals.
Research unfamiliar roles, industries, technologies, and professional terminology when needed.
Draft and improve CV sections under the guidance of experienced CV Makers.
Turn complex or unstructured information into clear, concise, professional English.
Adapt CV content to different target roles while keeping all information accurate.
Help prepare and optimize LinkedIn profiles.
Work with our existing CV templates and maintain consistency in structure, tone, and formatting.
Use Google Docs, AI tools, and other online resources as part of the CV creation process.
Review your own work, incorporate feedback, and gradually take ownership of more parts of the CV creation process.
Collaborate with other CV Makers and recruiters to make sure the final documents accurately reflect the client’s experience and career goals.
What we’re looking for
Russian at C1 level or higher.
English at C1 level or higher, with excellent writing skills.
Good research skills — when you encounter something unfamiliar, your first instinct is to look for the answer and understand it.
Strong logical thinking and the ability to organize large amounts of information.
Attention to detail.
Confidence using Google Docs and online research tools.
Comfortable learning and working with AI tools.
Openness to feedback and willingness to learn quickly.
Reliability and the ability to manage your tasks independently.
Genuine interest in writing, research, HR, recruiting, career consulting, or related fields.
Would be a plus:
Previous exposure to HR, recruiting, career consulting, copywriting, editing, customer support, or similar work.
Experience writing or editing professional content.
Familiarity with LinkedIn.
Internship format:
Duration:
1 month
Type:
Remote
Compensation during the internship:
Unpaid
At the end of the internship, we will conduct a performance and fit evaluation.
Strong performers may be offered a
paid Junior CV Maker role
with our team.
What you can expect from us:
Hands-on training in CV creation and international career positioning.
Direct feedback from experienced CV Makers and recruiters.
Exposure to professionals from different industries and professional backgrounds.
A supportive international team where asking questions and learning are encouraged.
The opportunity to develop practical skills in professional writing, research, recruiting, and career consulting.
A potential long-term paid role after successful completion of the internship.
Why join us?
This internship is a good fit if you enjoy
writing, researching, learning new things, and turning complicated information into something clear and structured
.
You do not need to arrive knowing how to create the perfect CV. We will teach you our approach.
What matters most to us is that you are curious, responsible, comfortable receiving feedback, and willing to research unfamiliar topics independently before asking for support.
If that sounds like you, we’d be happy to hear from you.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and multinational enterprises. Every one of those deployments involves custom engineering: integrating with the customer's coding agents and security stack, running in their cloud or on-prem environment, and tuning monitors to their workflows.
We are looking for a Forward Deployed Engineer to own that work end to end. You will be the technical face of Watcher to customers across the entire lifecycle: running technical evaluations and POCs with prospects, deploying Watcher into customer environments, building the integrations and custom capabilities they need, and providing white-glove support that turns early customers into long-term partners. You are an engineer first. When a customer needs something, your default is to build it, and then to work with the product team to decide what becomes part of the core product.
This is truly a "start-up role." You will be one of the first dedicated customer-facing engineers, you will have significant say in shaping how Apollo deploys and supports Watcher, and you can earn more responsibility quickly. As we grow, this role can develop toward leading forward-deployed engineering, solutions architecture, or core product engineering, depending on your interests.
KEY RESPONSIBILITIES
Deployment and integration engineering (~40%)
Own customer deployments end to end: cloud, on-prem, and self-hosted backends, from architecture discussion through production rollout.
Build integrations between Watcher and customer environments: coding agent setups (Claude Code, Codex, Cursor), SIEM and security operations tooling, identity and access systems, CI/CD pipelines.
Configure and tune monitors, policies, and permissions for each customer's workflows, and validate that monitoring quality holds on their real traffic.
Debug issues in environments you don't control, often under time pressure, and drive them to resolution with the product team.
Pre-sales and technical evaluation (~30%)
Run technical evaluations and POCs with prospects: scope the pilot, deploy Watcher on their agent traffic, and demonstrate concrete value (caught failures, security coverage, developer experience).
Serve as the technical counterpart to security and engineering leaders during evaluations: answer architecture and security questions, run demos on the prospect's actual use cases rather than canned examples.
Work with our AI Security & Control Engineer on security questionnaires, architecture reviews, and customer pen-test support during procurement.
Feed honest signal back into the team about why deals progress or stall technically.
White-glove support and product feedback (~30%)
Be the named technical contact for key customers. Own their escalations, incident communication, and feature requests.
Build customer-specific capabilities where warranted, and drive the "should this be product?" conversation with the Engineering Manager and product engineers so one-off work compounds into the roadmap.
Turn deployment experience into leverage: documentation, deployment tooling, and runbooks that make every subsequent deployment faster and less bespoke.
Represent the voice of the customer in planning: you will know better than anyone what real security and platform teams need from Watcher.
REPRESENTATIVE PROJECTS
Land a lighthouse enterprise:
Run a POC for a large enterprise with a strict security posture: scope the pilot with their security team, stand up a self-hosted backend inside their infrastructure, integrate with their SIEM, tune monitors on their traffic, and present results that convert the pilot into a production contract.
Build a reusable deployment path:
After your first several deployments, turn the bespoke steps into a repeatable, documented, partially automated deployment package (infrastructure templates, integration modules, validation checks) that cuts time-to-production for new customers by more than half.
Ship a customer-driven capability into the product:
Take a recurring customer request (e.g. a custom alert routing scheme or a new agent integration), build it for the customer who needs it, generalize it with the product team, and ship it as a core Watcher feature.
Rescue a wobbly account:
A customer's monitors are noisy, their engineers are annoyed, and their security lead is questioning the renewal. Diagnose the root causes of their traffic, retune the configuration, fix the underlying issues with the product team, and win back their confidence.
JOB REQUIREMENTS
Must-haves
Strong engineering foundation.
3+ years building and shipping production software. You can work across the stack (Python and TypeScript primarily), read unfamiliar code fast, and are comfortable with cloud infrastructure, networking basics, and deployment tooling. You will regularly build under constraints you don't choose, in environments you don't control.
Genuinely good with customers.
You communicate clearly with both hands-on engineers and security leadership, you stay calm and constructive when something is on fire, and customers come away trusting you. This is not a tolerance requirement; you should like this part of the job.
High agency and ownership.
When a customer is blocked, you don't wait for a ticket to be routed. You find the problem, fix it or escalate it with a proposed solution, and follow through until it's resolved.
Startup pace.
You are excited about a fast-moving environment, comfortable with ambiguity and changing priorities, and willing to grind when it matters, including occasionally at customer-driven hours.
Judgment on custom vs. core.
You can tell the difference between a request worth building bespoke, a request that should become a product, and a request to push back on, and you can deliver that pushback to a customer gracefully.
Strong written communication.
Deployment docs, incident updates, and POC reports need to be clear and precise.
Comfortable leveraging AI heavily
for engineering and customer work, while holding the output to a high standard.
Strong nice-to-haves
Prior FDE, solutions engineering, or professional services experience,
especially at a developer-tools, security, or infrastructure company.
Experience deploying software into enterprise environments:
on-prem, VPC deployments, SSO/identity integration, security reviews, procurement processes.
Familiarity with the enterprise security stack
(SIEM, DLP, endpoint tooling) and with how security teams evaluate vendors.
Experience with coding agents as a power user or builder.
You have used Claude Code, Codex, Cursor, or similar tools heavily, or built agent tooling yourself.
Pre-sales exposure:
you have run POCs or technical evaluations and know how to demonstrate value on a prospect's terms.
Willingness to travel
occasionally to customer sites.
Explicitly not required
Formal AI safety background.
We need excellent customer-facing engineers who can learn the AI safety context.
Sales experience or quota history.
You support deals technically; you don't carry a number.
Deep expertise in every technology we use.
We care about demonstrated ability to learn fast in unfamiliar environments, which is the core skill of this job.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco
: $222,000 - $290,000;
London
: £149,000 - £195,000. We will be looking to meaningfully raise salaries soon.
Our engineers effectively have an unlimited token budget. If a better result costs more compute, use it.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation:
Full-time
Location:
This is an in-person role working out of our London or San Francisco office, with occasional travel to customer sites. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We're looking for a Senior Software Engineer to join our high-impact team focused on product scalability, customer experience, and revenue growth. Our team owns business-critical services including customer onboarding and off-boarding, billing and metering, cloud marketplace integrations, customer-facing usage and cost reporting, and the account data integrations that keep revenue systems in sync across the business.
In this role, you'll lead technical direction and build systems that directly impact Temporal's revenue engine and customer journey. You'll partner closely with engineers, product managers, finance, revenue operations, support, and sales to design resilient architectures, drive cross-functional execution, and raise the reliability and scalability bar for our billing, metering, and customer lifecycle platforms. If you enjoy owning ambiguous, high-leverage problems and building durable systems that scale with the business, we'd love to meet you.
WHAT YOU'LL DO
- Lead the Design of Business-Critical Systems: Own end-to-end technical design and delivery for services that power customer acquisition, onboarding/offboarding, and revenue operations.
- Drive Architectural Excellence: Define and evolve system architecture for high-throughput, fault-tolerant metering and billing pipelines; make principled tradeoffs across correctness, latency, cost, and operability.
- Own Cross-Functional Execution: Partner with Finance, RevOps, and Sales to translate business needs into robust, scalable systems—anticipating edge cases, ensuring auditability, and aligning stakeholders on milestones and risks.
- Own the Account Lifecycle End to End: Build the flows that carry an account from acquisition through activation, expansion, billing, and offboarding—self-service and operator-initiated onboarding, plan and SKU changes, suspension, dunning, and clean offboarding.
- Keep Revenue Data Coherent Across the Business: Own the integrations and pipelines that reconcile control-plane state with CRM, support, analytics, and BI systems, so finance, support, and sales operate on the same numbers.
- Build Customer-Facing Usage and Cost Transparency: Design the APIs and metrics surfaces customers use to understand their spend—usage APIs, cost reporting, and billable-action metrics—with the accuracy and latency guarantees that make them trustworthy.
- Ensure Data Integrity, Reliability, and Compliance: Build and operate distributed data systems with strong correctness guarantees; implement monitoring, alerting, dashboards, and runbooks that keep revenue-impacting pipelines trustworthy.
- Raise the Engineering Bar: Set quality standards through code reviews, design reviews, and operational readiness; introduce patterns and tooling that improve maintainability and incident response.
- Mentor and Multiply Impact: Mentor engineers, unblock execution, and foster a culture of ownership, learning, and pragmatic excellence.
- Improve Developer and Customer Experience: Identify opportunities to streamline customer flows via automation, better tooling, and targeted platform improvements that reduce friction and support load.
TECHNOLOGY STACK
- Primary Language: Go
- Data Storage: PostgreSQL, ClickHouse, Redshift, S3, Google Cloud Storage, Azure Blob Storage
- Data Processing: Kinesis, Firehose
- Infrastructure: Kubernetes
- Billing & Revenue: Metronome, Stripe
- Go-to-Market Integrations: Salesforce, Segment, Pylon, Zapier, cloud marketplace APIs
- Customer-Facing Standards: OpenMetrics, FOCUS
- Core Framework: Temporal (of course 😉)
WHAT YOU'LL BRING
- Significant experience designing and delivering production-grade backend systems (ideally in cloud environments) with meaningful ownership over architecture and operational outcomes.
- Strong proficiency in at least one systems/backend language (Go preferred), with the ability to navigate large codebases and drive technical decisions.
- Demonstrated experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling.
- Practical understanding of data pipelines and storage systems (e.g., Postgres, Redshift, Kafka/Kinesis, S3-like systems) and how to ensure correctness and traceability.
- Experience integrating and reconciling against third-party SaaS platforms (billing, CRM, support, analytics), including idempotency, drift detection, and recovery when an upstream system disagrees with your source of truth.
- Experience with production operations: observability, incident response, performance tuning, on-call readiness, and continuous delivery.
- Ability to work effectively across functions (Finance/RevOps/Sales/Support), translating ambiguous requirements into clear, executable technical plans.
- Strong written and verbal communication skills, including the ability to write design docs, align stakeholders, and explain tradeoffs.
- A "builder" mindset: you enjoy simplifying complex workflows, improving tooling, and leaving systems better than you found them.
WHAT YOU CAN EXPECT
- High-impact ownership over systems tied directly to revenue, customer lifecycle, and platform scalability
- Collaborative engineering culture focused on quality, pragmatism, and measurable outcomes
- Exceptional technical colleagues and a feedback-rich environment
- Lean processes and autonomy without unnecessary bureaucracy
- Strong emphasis on reliability and operational excellence—balanced with rapid iteration
- A team that values mentorship, thoughtful design, and steady improvements that compound over time
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We’re building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we’re growing our support team to ensure we can continue to provide delightful experiences for our users every day.
We're looking for creatives at heart that can pick up new tools fast, hold up under high ticket volume without losing quality and identify solutions vs. just clearing the queue. If that's you, read on!
WHAT YOU’LL DO
- Work through a high volume of inbound support tickets across Free, Standard, Pro and Unlimited plans with speed and accuracy
- Handle escalations from our AI support layer with sharp judgement on what needs a human and what doesn't
- Identify patterns across tickets and proactively surface them to the product team- not just reporting, but also offering thoughtful recommendations based on what you're seeing
- Help identify opportunities to maintain or build self-service content: help docs, short-form videos, FAQs, etc.
- Engage with the Runway community on Discord and other forums
- Contribute directly to process improvements and automation, including building things yourself when the opportunity is there
- Triage complex technical issues for escalation to Enterprise support
- Live troubleshoot within the Runway platform as needed
WHAT YOU’LL NEED
- You're already comfortable in tools like Notion, Slack, Zendesk (or similar), Google Workspace and AI platforms
- Strong written communication: clear, direct, and thoughtful at volume
- A learn-by-failing mentality, when you hit something unfamiliar, you have an experimental mindset
- Natural curiosity about how products work, why users get confused, and what could be done better
- Comfort managing your own work in a fast-moving environment- high ownership and high autonomy
- Data driven mindset: you notice patterns and know how to communicate them
- 1-3 years in customer support, operations, or technical role
- Expertise and/or interest in the creative space, AI or both
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful people in this role don't just keep up- they set the pace. They move through 60, 80, even 100+ tickets in a day without letting quality slip. They're reading the queue, not just clearing it. They notice what keeps surfacing and do something about it, a message to product, a doc, sometimes something they built themselves. They show up with ideas no one asked for yet.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
ГибридseniorNew York
ГибридseniorSan Francisco
ГибридDublin, Ireland
География найма не уточнена
London
УдалённоSHIFT TIME ZONE:
УдалённоСтажёрАрмения, Грузия, Казахстан, Сербия; Time zone:; Transparent Hiring is an international recruitment and relocation company helping professionals build careers in Germany and other European markets
ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
УдалённоseniorUnited States (Remote)
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
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