Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is seeking a Head of Solutions Engineering to turn customer operational needs into feasible, commercially compelling robotics solutions. Based in Boston, you will partner with the Commercial, Product, Engineering and Deployment teams to lead technical discovery, define customer requirements and build a clear path from initial evaluation to scaled deployment.
Initially, you will be the core individual contributor: personally visiting customer sites, designing solutions, developing technical proposals and creating the pre-sales material the Commercial team needs. As demand grows, you will establish and lead the Solutions Engineering function across the UK/EU, US and MENA, hiring and developing regional engineers while retaining direct involvement in strategic opportunities.
WHAT YOU'LL DO
- Customer discovery and requirements:
- Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns and constraints; identify repeatable, high-value use cases for humanoid robotics.
- Align customer Operations, Engineering, IT, Safety, Procurement and executive stakeholders on the problem to solve and measurable success criteria, including throughput, availability, accuracy and human intervention.
- Build credible business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback and sensitivity to performance and deployment ramp-up.
- Solution design and Product partnership:
- Define solution concepts, workflows, layouts, robot configurations, infrastructure and interfaces with customer systems such as WMS, MES, ERP and existing automation.
- Work with Product and Engineering to validate feasibility, distinguish demonstrated capabilities from development requirements, and agree capability gaps, owners, validation plans and realistic timelines.
- Translate customer demand into prioritised Product requirements, balancing commercial value, engineering effort and the potential to reuse capabilities across customers.
- Identify safety, cybersecurity and deployment compliance requirements, coordinating with the relevant specialists and documenting the actions needed for customer approval.
- Technical pre-sales and commercial enablement:
- Own the technical content of proposals, solution specifications, statements of work, RFI/RFP responses and customer technical due diligence, working with Commercial and Legal on commitments.
- Provide technical cost and resource estimates to support pricing, deployment planning and commercial risk assessment.
- Create and maintain the full pre-sales technical library: capability and performance evidence, use-case descriptions, technical presentations, reference architectures, layouts, integration guides, FAQs, demonstration assets, business-case models and requirements/SOW templates.
- Train Commercial colleagues and relevant partners to qualify use cases, gather the right site data and communicate approved technical capabilities consistently.
- Use operational modelling and simulation to assess suitability and deployment economics, including Humanoid AnalitIQ where appropriate.
- Validation, acceptance and deployment handover:
- Define the technical scope of demonstrations, proofs of concept and pilots, including baseline measurements, test conditions, resources, milestones, pass/fail criteria and the evidence required for acceptance.
- Work with Commercial to connect each evaluation to a measurable long-term business case and a credible path to larger fleet or multi-site deployment.
- Coordinate technical input to trials with Product, Engineering and Deployment; evaluate results, resolve gaps and translate learning into revised requirements and reusable material.
- Build and lead the global function:
- Define the Solutions Engineering operating model, ownership, technical review process and engagement with regional sales teams, Product, Engineering and Deployment.
- Develop a phased hiring and coverage plan across the UK/EU, US and MENA, aligned to pipeline value, opportunity complexity, travel demand and delivery capacity.
- Recruit, onboard, coach and lead regional Solutions Engineers, establishing consistent standards for discovery, solution design, technical documentation and commercial judgement.
- Establish the tools, CRM discipline, knowledge base and reporting needed to track requirements, feasibility decisions, proposal progress, technical risks and team performance.
WHAT WE'RE LOOKING FOR
- 8+ years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering or a similar customer-facing technical role, ideally within robotics, industrial automation or complex hardware solutions.
- Solid understanding of industrial workflows, automation systems and integrations with platforms such as WMS, MES and ERP.
- Strong commercial acumen, with experience building business cases, ROI models, fleet-sizing estimates, TCO assessments and deployment cost models.
- Ability to work cross-functionally with Commercial, Product, Engineering, Deployment and customer stakeholders to validate feasibility, manage technical risks and align on delivery commitments.
- Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics or AI-driven automation.
- Familiarity with operational modelling, simulation tools and robotics deployment economics.
- Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company.
- Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US and MENA.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Lisbon, Portugal
Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world.
Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We’re looking for
an analyst
for
Order Experience
– the area responsible for the user experience from the moment an order is placed: payment and the user’s journey in the app after purchase.
Here, analytics directly affects both the user experience and the business economics: how easy it is to pay for a purchase, how quickly a customer’s issue gets resolved, and how much that resolution costs the company.
You’ll work with the Product, Payments, Billing, and Support teams: together with managers, engineers, support specialists, and the finance team, you’ll identify opportunities for improvement, test hypotheses, and see them through to implementation. To do this, we have a mature internal A/B testing platform, a set of MCP tools and AI agents for analytical tasks, high-quality data in BigQuery and Spark, and transparent data preparation processes built on Airflow and dbt.
This role is a great fit for someone who enjoys proactively proposing changes, taking part in setting priorities, and seeing the results of their work in the product and in business metrics.
Responsibilities
Improving checkout and the post-purchase experience.
Identifying the reasons that prevent users from completing payment, and testing hypotheses that make this journey simpler
Developing AI support.
Working with the team to improve AI Chat: finding scenarios for automation, and assessing the quality of user problem resolution and the impact on the business
Improving the support contact experience.
Researching the user journey from ticket creation to problem resolution, agent performance, and refund decision-making
Increasing operational efficiency.
Forecasting support workload, improving the automatic refund model, and finding opportunities to reduce costs while maintaining service quality
Designing and analyzing A/B tests.
Helping teams choose metrics and experiment designs, interpret results, and automate analysis.
Developing the metrics system.
Making payments, billing, and support metrics clear and useful for decision-making, and investigating changes and anomalies
Influencing team priorities.
Identifying growth opportunities, estimating the potential impact of initiatives, and helping decide where it’s worth investing time
Enabling teams to work with data independently.
Preparing data for AI tools and automating repetitive analysis so that colleagues can answer basic questions on their own
Requirements
Strong SQL and Python skills for data analysis and automation
A solid understanding of mathematical statistics and hands-on experience with A/B testing – from forming a hypothesis to drawing conclusions and making recommendations
Experience applying AI in analytical work: the ability to integrate it into everyday tasks, verify its outputs, and find new opportunities for automation
Independence and an interest in the business: the ability to dig into a problem, propose hypotheses, and connect analysis results to a specific decision
The ability to explain complex topics clearly to colleagues with different backgrounds — from engineers to support, finance, and legal specialists
The ability to manage work for multiple stakeholders: making priorities transparent, agreeing on scope and timelines, and justifiably deprioritizing less important tasks
Preferred
Experience in e-commerce, payments, support, or operations automation
Building your own AI tools and agents for data analysis
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
Relocation Support: full assistance for a smooth relocation for the employees and their family
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources is looking for an experienced Workshop Manager to oversee the day-to-day operations of an automotive workshop in Dubai. The successful candidate will be responsible for managing workshop activities, supervising technicians, coordinating vehicle repairs and maintenance, and ensuring all work is completed to a high standard.
The ideal candidate should have strong technical knowledge, excellent workshop management skills, and the ability to lead a team while maintaining quality, safety, efficiency, and customer satisfaction.
Key Responsibilities
Manage the daily operations of the automotive workshop.
Supervise, coordinate, and support mechanics, technicians, and workshop staff.
Plan and monitor vehicle repairs, servicing, maintenance, and technical jobs.
Inspect vehicles and identify mechanical, electrical, and diagnostic requirements.
Allocate jobs to technicians based on skills, workload, and job requirements.
Monitor the progress and quality of workshop work.
Ensure vehicles are completed within agreed timelines and quality standards.
Coordinate with customers regarding vehicle condition, repairs, progress, and requirements.
Prepare or review job estimates, parts requirements, and workshop schedules.
Coordinate the sourcing and availability of spare parts, tools, and materials.
Maintain accurate records of vehicles, repairs, parts, and workshop activities.
Ensure proper use, maintenance, and availability of workshop equipment and tools.
Maintain high standards of workshop cleanliness, organization, and safety.
Identify and resolve technical and operational workshop issues efficiently.
Train, guide, and motivate workshop team members.
Ensure all work follows appropriate technical, safety, and quality procedures.
Monitor workshop productivity, job completion, and overall operational efficiency.
Support the business with technical knowledge and recommendations regarding vehicle repairs and maintenance.
Requirements
Proven experience as a Workshop Manager, Workshop Supervisor, or similar automotive management position.
Diploma, Associate Degree, or Bachelor’s Degree in Automotive Technology, Mechanical Engineering, Automotive Engineering, Vehicle Maintenance, or a related field.
Strong hands-on knowledge of automotive repair, servicing, and maintenance.
Good understanding of mechanical, electrical, and automotive systems.
Previous experience supervising and managing workshop technicians and staff.
Strong problem-solving, planning, and organizational skills.
Ability to manage multiple vehicles, jobs, and workshop activities simultaneously.
Good communication, leadership, and team management skills.
High attention to detail and commitment to quality and customer satisfaction.
Ability to monitor workshop productivity, job progress, and completion timelines.
Ability to coordinate spare parts, tools, equipment, and workshop resources.
Ability to work independently and take responsibility for day-to-day workshop operations.
Candidates must be currently based in the UAE and available to attend an in-person interview if shortlisted.
Benefits
Salary: AED 13,000-15,000
Location: Poland; Moldova; Montenegro; Bulgaria; Kyrgyzstan; Azerbaijan
Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.
Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.
We are looking for an Supply Engineer with a technical background to manage supply and procurement activities for glazing construction projects. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.
Key Responsibilities
1. Production launch and control
Starting production processes: setting up glass orders, checking hardware availability, and ordering any custom hardware or materials if needed.
Inventory planning: forecast demand, ensure warehouses are supplied.
2. Suppliers and procurement
Supplier sourcing: identify and evaluate local/international suppliers.
Negotiate prices, payment terms, delivery timelines.
Ordering consumables for the installation team and warehouse (based on calls).
Following up with suppliers about order status and solving any issues with delivery or pickup to warehouses.
3. Drawings and documentation
Review technical drawings and specifications to create material lists.
Check dimensions, finishes, and quality requirements before ordering.
Keeping track of changes in estimates and documents.
Making sure technical documents and component orders are prepared on time for container arrivals.
4. Cross-team collaboration
Cross-functional collaboration and consulting with Sales, Project Managers, designers/engineers, and estimators.
Support teams with substitutions and change orders.
Provide pricing and material info for budgeting.
Help the warehouse team check if parts match drawings.
Requirements
1+ years in procurement, supply chain, or engineering (construction, manufacturing, or related industries).
Ability to read and interpret technical drawings.
Fluent in English C1 and Russian C1
Strong organizational skills with experience creating material lists from specifications.
Supplier negotiation and international sourcing experience.
Confidence working with spreadsheets and procurement systems.
Ability to work in a multitasking environment, prioritize effectively, and meet deadlines.
Nice to Have
Familiarity with AutoCAD or similar software for reviewing drawings.
Experience with CRM systems for purchasing and inventory management.
Benefits
Fully remote job opportunity.
8.30 - 5 PM EST (NY time zone)
Joining a highly professional and dynamic team.
Transparent career growth opportunities with a focus on professional and financial development
B2B contract
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Tableau Developer, People Analytics (6-Month Contract)
Remote (Preference for CST)
About the Team
At PlayStation, we're not just building the Best Place to Play — we're also building the Best Place to Work.
The People Analytics team within Sony Interactive Entertainment's (SIE) People & Places organization partners with leaders across the business to transform people data into meaningful insights and smarter decisions. We're a small but mighty team passionate about making data more accessible, actionable, and engaging for the people who use it.
We're currently on a mission to level up our entire portfolio of People Analytics dashboards — reimagining how we visualize workforce and workplace data, expanding access to insights, and empowering more leaders to make informed decisions through intuitive, self-service analytics.
We're looking for an experienced Tableau Developer to join us on a
6-month contract
and help bring this vision to life.
About the Role
As a Tableau Developer on the People Analytics team, you'll play a critical role in modernizing our dashboard portfolio, combining exceptional data visualization skills with the technical expertise needed to make people data more accessible without compromising security.
You'll focus on two key priorities:
Dashboard Modernization:
Transform existing Tableau dashboards into visually compelling, intuitive, and high-impact analytical products. Improve aesthetics, functionality, usability, and content to help our stakeholders find the insights they need and understand what actions to take.
Expanded Access & Row-Level Security:
Design and implement scalable row-level security solutions within Tableau, enabling us to safely expand dashboard access to new audiences while ensuring users see only the employee data they're authorized to access.
This is a hands-on role for someone who loves building exceptional data products, enjoys solving technical challenges, and takes pride in creating solutions that people genuinely want to use.
What You'll Be Doing
Dashboard Design & Development
Lead the redesign, development, and enhancement of existing Tableau dashboards, incorporating modern data visualization best practices, intuitive navigation, and engaging user experiences.
Partner with People Analytics team members and stakeholders to understand business questions, identify opportunities for improvement, and translate requirements into effective dashboard solutions.
Optimize dashboard performance, usability, and maintainability, ensuring solutions are scalable and deliver a seamless user experience.
Incorporate user feedback into iterative improvements, balancing visual appeal, analytical accuracy, and practical business needs.
Build dashboards that empower stakeholders to independently explore data, answer business questions, and make informed decisions.
Row-Level Security & Data Access
Design, implement, test, and maintain robust row-level security (RLS) solutions within Tableau to support expanded access to sensitive employee data.
Develop scalable security models that dynamically restrict data visibility based on user identity, organizational hierarchy, role, or other defined access permissions.
Collaborate with People Analytics and relevant technology/security partners to ensure security implementations align with organizational data governance and privacy requirements.
Validate security configurations through comprehensive testing, including different user roles, access scenarios, and organizational changes.
Document security architecture, configuration, and maintenance procedures to enable reliable ongoing administration by the People Analytics team.
Data Integration & Technical Excellence
Develop and optimize Tableau data sources, connections, and underlying data models, primarily leveraging Snowflake.
Write and optimize SQL queries to extract, transform, and prepare data for dashboard development.
Troubleshoot data quality, performance, and integration issues across dashboards and underlying data sources.
Identify opportunities to simplify, automate, and standardize dashboard development and maintenance processes.
Collaborate with team members to ensure knowledge transfer, thorough documentation, and sustainable solutions beyond the contract period.
What We're Looking For
Required Qualifications
Significant hands-on experience developing, deploying, and maintaining complex Tableau dashboards in a professional environment.
Advanced Tableau expertise
, including dashboard design, calculated fields, parameters, filters, actions, data modeling, performance optimization, and visualization best practices.
Demonstrated experience designing, implementing, and maintaining row-level security in Tableau
, including user-based access controls, entitlement/security mapping, and dynamic data filtering.
Strong understanding of Tableau's security architecture and how permissions, data sources, and row-level security interact.
Proficiency working with relational databases and querying data using SQL or comparable technologies.
Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical challenges independently.
Experience translating business requirements into intuitive, high-quality analytical products.
Excellent attention to detail, particularly when working with sensitive or confidential information.
Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
Ability to independently manage priorities, deliver high-quality work within defined timelines, and document solutions for long-term sustainability.
Preferred Qualifications
Bachelor’s degree or equivalent
Experience with Snowflake
, including querying, data modeling, and optimizing Tableau connections to Snowflake datasets.
Experience with
Alteryx
or similar ETL/data preparation tools for automating data transformation and integration workflows.
Experience working with HRIS or People Analytics data, particularly employee records, organizational hierarchies, and workforce metrics.
Familiarity with enterprise Tableau environments, including Tableau Server or Tableau Cloud administration, permissions, and governance.
Experience implementing dynamic row-level security based on organizational hierarchies or complex business rules.
Experience modernizing existing dashboard portfolios, including establishing reusable design patterns and development standards.
Familiarity with Workday or other enterprise HR systems.
Who You Are
Design-minded:
You believe a great dashboard should be as intuitive and engaging as it is analytically rigorous.
Technically curious:
You enjoy untangling complex data and security challenges and finding elegant, scalable solutions.
Impact-driven:
You care about more than delivering a dashboard — you want to know whether people use it and whether it helps them make better decisions.
Collaborative:
You're an approachable partner who welcomes feedback, shares knowledge, and helps others succeed.
Detail-oriented:
You understand that accuracy, privacy, and security are non-negotiable when working with people data.
Pragmatic and adaptable:
You balance innovation with practical execution, recognizing that delivering sustainable improvements matters more than chasing perfection.
The Impact You'll Make
By the end of this 6-month engagement, you'll have helped transform how leaders across PlayStation access and interact with workforce insights.
Your work will contribute to a modernized, more intuitive dashboard portfolio, a scalable foundation for secure access to people data, and a more self-sufficient People Analytics team equipped to maintain and expand these capabilities into the future.
Most importantly, you'll help us turn people data into better decisions — and better experiences for the people who make PlayStation extraordinary.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below, this is an hourly rate.
$73
—
$109 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As one of Notion’s founding Demo Engineers, you’ll build the global demo engine behind how we bring Notion’s most important customer stories to life. You’ll shape the standards, systems, and experiences that help our Sales teams demonstrate what is possible with Notion, from the first customer conversation through implementation and deployment.
This is a high-impact opportunity to create the function from the ground up. You’ll establish global standards, turn our strongest customer solutions into repeatable demos, and give regional teams the tools and autonomy to innovate. Your work will directly influence how customers understand Notion’s platform, AI capabilities, and potential to transform how their organizations work.
This role reports to the Global Head of Acquisition and partners closely with Sales, Forward Deployed Engineering (FDE), Enablement, and PMM.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Build the global demo engine that brings Notion’s most important customer stories to life
- Partner with Enablement and PMM to define the core narratives, scripts, environments, and assets for each demo
- Create a durable release and versioning process so demos stay current as the product evolves
- Automate repeatable setup and maintenance wherever possible so the system can scale globally
- Turn Notion’s strongest customer and internal solutions into reusable GTM assets
- Identify high-impact use cases and transform them into repeatable, field-ready demos
- Partner with FDE to package customer solutions, implementation guidance, and technical patterns into demos the field can confidently deliver
- Work with GTM Systems to translate demos into workspaces that can be deployed in customer environments
- Set the global standard for demo quality and help the field deliver it
- Define what great looks like for each demo moment, from the first customer conversation to a tailored technical experience
- Train and coach customer-facing teams on storytelling, environment setup, delivery, and troubleshooting
- Partner with Enablement to create practical resources and programs that raise demo quality across regions
- Create a clear path from experimentation to global scale
- Give customer-facing teams a structured way to safely build, test, and pilot new demo concepts
- Evaluate the strongest ideas and turn them into scalable standards, templates, and reusable assets
- Serve as the strategic demo partner for high-impact opportunities
- Advise teams on custom or personalized demos that fall outside the standard portfolio
- Help teams balance customer relevance, technical credibility, and speed without compromising quality
SKILLS YOU'LL NEED TO BRING:
- 5+ years in a technical or customer-facing role such as Solutions Engineering, Sales Engineering, Demo Engineering, Solutions Architecture, or Software Engineering
- Experience designing and delivering technical demos, prototypes, or solution experiences for a SaaS product
- Strong systems thinking, with experience building scalable standards, templates, documentation, versioning practices, and operating processes
- Ability to translate complex product capabilities into clear, compelling customer stories tied to business value
- Technical fluency across APIs, integrations, automation, data, permissions, and enterprise security concepts
- Working proficiency with scripting or automation tools such as Python or JavaScript
- Experience partnering across Sales, Product, Engineering, Enablement, and Marketing to drive alignment and deliver shared outcomes
- Strong communication and coaching skills, with the ability to raise the capabilities of customer-facing teams
- Comfort creating structure, setting priorities, and making progress in a fast-moving environment with evolving requirements
NICE TO HAVES:
- Experience building or scaling a demo engineering, solutions engineering, or technical enablement function
- Experience with enterprise sales cycles and complex, multi-stakeholder customer environments
- Hands-on experience with demo automation platforms such as Consensus, Navattic, Reprise, Storylane, or Demostack
- Experience supporting major product launches or global go-to-market programs
- Familiarity with AI coding tools such as Claude Code, Codex, or Cursor
- Experience with productivity, collaboration, AI, or horizontal SaaS products
- Notion power user
TOOLS YOU'LL USE:
- Demo environments: Notion, plus demo automation platforms as needed
- Collaboration: Slack, Salesforce, Gong for call review
- Automation: Zapier, scripting tools, API clients (Postman or similar)
- AI Coding Tools: Claude Code, Codex, Cursor
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $220,000 - $250,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Developer Success Engineer.
About the job
In this hybrid engineering and customer success role, you’ll work directly with developers that want to learn how Stytch works, help them design an implementation, and answer any questions they have along the way. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code.
Responsibilities
In this role, you’ll:
Build new features and fix bugs in Stytch and Twilio products.
Serve as a technical resource for customers when they have questions about our product.
Improve documentation and processes for internal and external stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
A genuine drive to understand customer needs and concerns.
Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes.
Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role.
Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase.
Familiarity with modern web services and APIs.
Demonstrated ability to communicate credibly and effectively at all levels.
Desired:
Experience with authentication protocols (SAML/OAuth), MFA, IdP.
Prior experience in a customer-facing technical role, such as technical support, solutions engineering, field engineering, etc.
Direct experience working on a dedicated software development or product team.
Location
This role will be remote and must be willing to work
East Coast
business hours.
It
is not eligible to be hired in CT, NJ, NY, PA at this time.
Schedule
Ability to work non-standard, on-call rotation weekend and holiday hours.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until January 2nd, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based operational audits. The ideal candidate pairs rigorous analytical skills with clear communication to provide actionable insights, build strong stakeholder trust, and recommend practical, scalable solutions aligned with industry best practices.
Responsibilities
In this role, you’ll:
End-to-End Operational Audits: Plan, execute, and deliver risk-based operational and compliance reviews across global functions. Document process flows and testing workpapers with limited supervision.
Audit Reporting: Draft high-impact audit reports for stakeholders that go beyond “finding errors” to provide strategic insights and root-cause analysis.
Remediation & Action: Track management action plans to ensure sustainable risk mitigation.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
SOX & Financial Controls: Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
Deep understanding of internal control frameworks (COSO, IIA Standards).
Excellent written and verbal communication skills including report writing and presentation.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
Desired:
CIA, CPA, CA or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. Approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$82,720 - $103,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology collects rich physiological data, providing members with actionable insights into their recovery, training, and sleep.
We are seeking a Senior Signal Processing Engineer to develop and deploy algorithms for physiological sensors including optical sensor and inertial measurement unit (IMU) data into accurate, reliable, and real-time insights on WHOOP devices. This hands-on role centers on digital and statistical signal processing, sensor fusion, and model-based state estimation, with a particular focus on accelerometer and gyroscope data.
You will own algorithm development from sensor characterization, mathematical modeling, and Python prototyping through efficient C/C++ implementation, firmware integration, and production validation. Working closely with Firmware, Hardware, Data Science, and Product, you will deliver robust on-device algorithms that perform reliably across diverse members and real-world conditions while meeting the constraints of wearable hardware.
RESPONSIBILITIES
- Design and develop real-time signal processing and sensor fusion algorithms that combine Sensor measurements inputs to characterize motion and deliver reliable member-facing insights.
- Develop and tune model-based estimators for orientation and motion, including sensor bias estimation, uncertainty propagation, and drift mitigation under changing movement and sensing conditions.
- Build robust IMU processing pipelines, including filtering, calibration, time synchronization, resampling, coordinate transformations, and compensation for sensor noise and systematic errors.
- Analyze large-scale, noisy wearable datasets to identify failure modes and improve robustness across motion patterns, device orientation, fit, and individual movement characteristics.
- Translate algorithm prototypes into production-ready C/C++ implementations, balancing accuracy with power, memory, compute, numerical stability, and latency.
- Partner with Firmware and Hardware teams on sensor configuration, sampling strategies, and on-device integration; investigate differences between prototype behavior and performance on target hardware.
- Define performance metrics and rigorous validation plans using reference measurements, controlled experiments, real-world data, and on-device testing to assess accuracy, robustness, and long-duration stability.
- Own technical decisions for complex algorithm components, contribute to design and code reviews, mentor teammates, and collaborate across functions to investigate post-deployment issues and drive continuous improvement.
QUALIFICATIONS
- 5+ years of experience developing and deploying signal processing, sensor fusion, or state-estimation algorithms for real-world sensor applications, including substantial hands-on work with IMU data.
- MS or PhD in Electrical Engineering, Biomedical Engineering, Computer Science, Applied Mathematics, or a related quantitative field, or equivalent practical experience.
- Strong foundation in digital and statistical signal processing, including filtering, spectral analysis, stochastic processes, and sensor noise characterization.
- Demonstrated experience with accelerometer and gyroscope processing, IMU calibration, sensor error modeling, bias estimation, and drift management.
- Strong experience with Kalman filtering, including extended or error-state formulations, and model-based sensor fusion; practical understanding of nonlinear estimation, uncertainty propagation, and estimator failure modes.
- Practical knowledge of 3D motion and orientation representations, including coordinate frames, rotation matrices, quaternions, and rigid-body kinematics.
- Proficiency in Python for algorithm development, data analysis, and experimentation, and C/C++ for efficient embedded implementation; demonstrated experience deploying algorithms to resource-constrained hardware.
- Ability to independently investigate complex algorithmic problems, design rigorous validation experiments, and communicate technical tradeoffs with firmware, hardware, and cross-functional partners.
- Experience with body-worn sensors, human-motion modeling, motion segmentation, or periodicity analysis is highly desirable.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote, United States
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for
Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business with focus on Latin America (LATAM).
We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
Work closely with JetBrains Account Executives.
Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
Recommend product enhancements based on your customer experiences and the feedback you receive.
Help product teams present and evaluate new product ideas to the customers in your portfolio.
Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
Strong verbal and written communication skills in
English and either Portuguese or Spanish
.
Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
Hands-on knowledge of AI/LLMs in the field of software development.
A passion for continually improving the customer experience.
Exceptional presentation skills for demonstrating JetBrains products to customers.
The ability to quickly identify and address technical and business challenges related to software development tooling.
The ability to convey technical concepts to customers of all technical backgrounds.
Comfort in a fast-paced and dynamic working environment.
Experience working in or with large software development teams.
A collaborative and team-focused mentality, with a willingness to take initiative.
Self-direction and resourcefulness.
The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000
—
$200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Vadodara, India; Mumbai, India; New Delhi, India; Chennai, India; Hyderabad, India; Dubai, United Arab Emirates
Apt Resources is seeking an experienced Procurement Head to oversee procurement activities for projects within the fertilizer industry in Egypt. The successful candidate will be responsible for developing procurement strategies, managing supplier relationships, negotiating contracts, and ensuring the timely and cost-effective acquisition of materials, equipment, and services required for project execution. The ideal candidate should have extensive experience in project procurement within the fertilizer or related process industries, strong commercial acumen, and proven leadership capabilities.
Responsibilities
Develop and implement procurement strategies aligned with project requirements and organizational objectives.
Oversee end-to-end procurement activities, including sourcing, tendering, supplier evaluation, negotiation, and purchase order management.
Manage procurement activities for fertilizer industry projects, ensuring compliance with technical specifications, budgets, and project schedules.
Identify, evaluate, and establish relationships with reliable suppliers, manufacturers, and contractors.
Lead commercial negotiations to secure competitive pricing, favorable contractual terms, and reliable delivery schedules.
Review technical and commercial bids in coordination with engineering, project management, and other relevant departments.
Monitor supplier performance, delivery timelines, quality standards, and contractual compliance.
Manage procurement budgets, cost estimates, and expenditure forecasts.
Coordinate with project teams to identify material requirements and address procurement-related risks or delays.
Oversee contract administration and resolve supplier disputes, claims, and delivery issues.
Ensure procurement activities comply with company policies, applicable regulations, and project requirements.
Lead and mentor procurement personnel while promoting efficiency and continuous improvement.
Requirements
Bachelor's degree in Engineering, Supply Chain Management, Business Administration, or a related field.
18–20 years of relevant procurement experience, preferably within fertilizer, petrochemical, chemical processing, or other process industries.
Extensive experience in project procurement, preferably involving large-scale industrial or EPC projects.
Strong knowledge of strategic sourcing, supplier management, tendering, contract negotiation, and procurement planning.
Experience procuring industrial equipment, plant materials, technical components, and project-related services.
Proven ability to manage procurement budgets, cost optimization, and supplier performance.
Strong commercial, analytical, negotiation, and decision-making skills.
Excellent leadership and stakeholder management capabilities.
Proficiency in procurement systems and relevant software applications.
Strong communication and coordination skills.
Ability to work in a project-driven environment and manage multiple priorities.
Benefits
Salary:
USD 7000 Plus Plus
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer, AI/ML
Sony Interactive Entertainment (SIE) PlayStation; San Diego, CA
Who we are
The
Direct to Consumer (D2C) Data Science
organization comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences.
Role overview
Within D2C Data Science, the D2C ML Engineering team is seeking a software engineer to help design, build, and support production AI platform capabilities that solve high-value business problems across the broader digital commerce ecosystem. This is not a model-training or predictive-platform ownership role; it is an engineering role focused on turning AI into dependable products, services, and automation.
The ideal candidate is a strong software engineer with backend experience and practical hands-on applied AI experience.
What you’ll be doing:
Create services, workflows, and reusable components for LLM-powered solutions.
Collaborate with stakeholders to understand use cases, identify if and how AI could be used, prototype solutions, measure outcomes, and help move proven capabilities into production.
Develop scalable APIs, microservices, and event-driven workflows in Python or Java, with attention to reliability, resilience, security, cost efficiency, and clean integration with existing services.
What we’re looking for:
Bachelor's or Master’s degree in computer science, engineering or related with 2+ years of professional software engineering experience.
Hands-on experience building AI or generative AI features that connect model APIs to business workflows, data, documents, or internal services.
Strong software engineering skills in Python and/or Java, including API development, testing, debugging, asynchronous processing, and maintainable service design.
Experience with AWS or equivalent cloud services
Possesses exceptional communication skills, able to turn business requirements into technical tasks, collaborate across teams, and explain AI tradeoffs in clear, practical terms.
Preferred Skills:
Experience with AI orchestration patterns
Experience supporting a production system
Familiarity with Model Context Protocol
Experience with text, image, document, audio, or video models, including multimodal embeddings, OCR/document understanding, or content moderation workflows.
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We've thrilled gamers since 1994 when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,000
—
$225,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
Solvd Cloud, Infra, Data & Security is growing fast, and our architecture leadership needs to keep up. We need someone who can take an unclear problem, define it, design the answer, and make sure it ships. You'll set technical direction across cloud, infrastructure, and data. You'll shape engagements and roadmaps before they're committed. And you'll stay close enough to delivery that what we design is what gets built. We operate AI-first: you'll use AI as a daily tool to move faster and multiply what you and the teams around you can deliver.
There will be ambiguity. That's the job. The plans don't exist yet, and you'll help write them.
WHY THIS ROLE, WHY NOW:
- You'll help define the business, not inherit it. The Cloud BU is rapidly scaling. The patterns, standards, and team habits you set now become how we operate.
- The scope is broad on purpose. It covers cloud foundations, Kubernetes platforms, data, and AI workloads, so you won't be boxed into one layer.
- Decisions move quickly. You'll work directly with BU leadership, and decisions take days, not quarters.
- The problems are current. The work is getting AI workloads into production safely, building data platforms that are governed, and keeping cloud spend under control.
WHAT YOU'LL OWN:
- Architecture direction. You'll define reference architectures, landing zones, and standards across AWS and Azure, Kubernetes, and infrastructure-as-code. You'll decide what we standardize and what we leave flexible.
- Data and AI platforms. You'll design lakehouse and warehouse, streaming, and governance patterns. You'll also design the platform layer that moves GenAI and agentic workloads from prototype to production, covering access control, evaluation, observability, and cost guardrails.
- Solution shaping. You'll lead technical discovery, size and de-risk the work, and write the solution designs and technical scope that teams commit to.
- AI-accelerated delivery. You'll use AI tools across the architecture lifecycle: discovery synthesis, design drafts, IaC and code generation, review, documentation, and estimation. You'll turn what works into repeatable patterns and prompts the team adopts. You'll also set the guardrails for how AI is used with client and production data.
- Security and compliance by design. You'll own IAM, network segmentation, secrets management, and logging. Your designs need to hold up to SOC 2, ISO 27001, and regulated-industry scrutiny without slowing delivery down.
- Cost and operability. Every design ships with a run cost, reliability targets, an observability plan, and a rollback path.
- Raising the bar. You'll run design reviews, mentor architects and senior engineers, and turn repeat solutions into reusable accelerators.
WHAT YOU BRING:
Have 12+ years in infrastructure, cloud, or data engineering, including several years as the accountable architect for production systems at scale.
Have deep hands-on experience with AWS and/or Azure, production Kubernetes, and Terraform (or an equivalent IaC tool). You can still review a pull request credibly.
- Have designed and shipped modern data platforms, such as [Databricks / Snowflake / Fabric / Redshift], including governance and data quality, not just pipelines.
- Think security-first. IAM design, zero-trust networking, encryption, and audit readiness are defaults for you, not afterthoughts.
- Use AI as a force multiplier, not a novelty. You can show concrete examples of AI shortening your delivery timelines or expanding your output. You also know where it fails, and you verify what it produces before anything reaches production.
- Can explain a tradeoff to a CFO in the morning and debug it with an engineer in the afternoon.
- Act under ambiguity. You write the first draft of the plan instead of waiting to be handed one, then adjust it as you learn.
NICE TO HAVE
- You've put GenAI or LLM systems into production (RAG, evaluation, guardrails, agent orchestration).
- You have multi-cloud or hybrid experience at enterprise scale.
- You've worked in regulated industries such as financial services, healthcare, or the public sector.
- You hold AWS Solutions Architect Professional, Azure Solutions Architect Expert, or CKA. These help but aren't required.
- You've built an architecture practice or center of excellence from an early stage.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Learning Experience Designer.
About the job
This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers’ needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue.
The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and interactive simulation builders) to multiply design output quality and speed.
Responsibilities
In this role, you’ll:
Leverage AI authoring tools, large language models (LLMs), and prompt engineering to rapidly draft, iterate, and refine learning materials, roleplay scenarios, pitch guides, and sessions.
Build AI-driven roleplay simulations (e.g. objection-handling exercises, discovery calls, uncovering use case exercise, etc.) where sales reps can practice realistic customer conversations with generative AI personas.
Develop content into enablement that is driven by adult learning theory; enablement modalities are selected based on what best supports the seller.
Collaborate with Sales Leadership, Product Marketing, and Revenue Operations to map learning pathways directly to seller competencies, product launches, and strategic sales methodologies
Design just-in-time performance support assets (FAQs, Playbooks) integrated directly into seller workflows (CRM, Slack/Teams, Sales Engagement platforms).
Transform complex product specifications and market insights/positioning frameworks into easily digestible, highly actionable learning experiences.
Design dynamic, personalized learning paths based on rep tenure, role (AE, SE, SDR, DSR, etc)), performance data, and skill gaps.
Implement AI-based automated feedback loops that evaluate sales reps' video pitches, call recordings, and written communications.
Continually research, test, and integrate emerging AI tools and software into the enablement tech stack to accelerate enablement development cycles, increase outcome quality, and increase enablement impact.
Establish guidelines, prompt libraries, and best practices for the team's ethical and effective use of AI design tools.
Monitor learning metrics, tool adoption, sales ramp time, and quota attainment to continually optimize enablement programs.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement—preferably within a fast-paced B2B SaaS or technology environment.
Expert-level mastery of prompt engineering using LLMs (ChatGPT, Claude, Gemini) for curriculum design, scenario building, and content generation.
Intermediate level familiarity/ building with modern AI-enhanced L&D platforms, adaptive learning engines, and/or AI roleplay platforms (e.g., Gong, Articulate 360, Quantified, AI, Allego).
Hands-on experience with tools like ElevenLabs, Artlist.Io, RiversideFM, Synthesia, HeyGen, Midjourney, DALL-E, or Runway.
Advanced proficiency with authoring tools (e.g. Articulate Storyline/Rise, Adobe CC, Google Suite,) integrated with modern AI plugins.
A demonstrated ability to create engaging, application-based content (we’ll want to see examples of your work!).
Understanding of the B2B sales cycle, buyer personas, and revenue metrics.
Early adopter mentality with a passion for experimenting with emerging tech to automate tedious tasks and maximize creative output.
Strong copywriting and visual communication skills tailored specifically to high-performing sales audiences.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 106,320.00 - 132,900.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 112,560.00 - 140,700.00.
Based in the San Francisco Bay area, California: $125,040.00 - 156,300.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until
October 25th
but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Lisbon, Portugal; Relocation Support: full assistance for a smooth relocation for the employees and their family
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
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