Задачи:
— Обработка входящих запросов и тикетов клиентов.
— Ответы на вопросы клиентов и предоставление точной информации.
— Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта.
— Эскалация сложных вопросов соответствующим внутренним командам.
— Отслеживание и сопровождение открытых запросов до их решения.
— Поддержание ясной коммуникации с клиентами на протяжении всего процесса.
— Ведение точной информации о клиентах и истории коммуникаций в HubSpot.
— Обновление статусов клиентов и тикетов.
— Отслеживание открытых проблем и обеспечение их решения.
— Сбор повторяющихся вопросов и проблем клиентов и передача их соответствующим командам.
— Помощь в улучшении внутренних процессов на основе обратной связи клиентов.
Требования:
— Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли.
— Опыт работы с тикетами, запросами клиентов или очередями поддержки.
— Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом.
— Хорошие письменные и устные коммуникативные навыки на английском и русском языках.
— Хорошие организационные навыки и внимание к деталям.
— Способность одновременно обрабатывать несколько запросов клиентов.
— Опыт работы с CRM или системами тикетов будет плюсом.
— Уверенность в работе в быстрорастущей стартап-среде.
— Уровень английского B2+ (письменно и устно).
Будет плюсом:
— Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах.
— Понимание процессов KYB/KYC или онбординга.
— Опыт работы с международными клиентами.
— Опыт работы с HubSpot или аналогичными CRM/системами поддержки.
Условия:
— Работа в международной fintech компании, работающей в Африке, MENA и Азии.
— Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами.
— Тесное взаимодействие с командами Product, Compliance и Operations.
— Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
Задачи:
— Обработка входящих запросов и тикетов клиентов.
— Ответы на вопросы клиентов и предоставление точной информации.
— Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта.
— Эскалация сложных вопросов соответствующим внутренним командам.
— Поддержание связи с клиентами до полного разрешения запросов.
— Ведение точной информации о клиентах и истории коммуникаций в HubSpot.
— Обновление статусов клиентов и тикетов.
— Отслеживание открытых вопросов и обеспечение их решения.
— Сбор повторяющихся вопросов и проблем клиентов для передачи соответствующим командам.
— Помощь в улучшении внутренних процессов на основе обратной связи клиентов.
Требования:
— Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли.
— Опыт работы с тикетами, запросами клиентов или очередями поддержки.
— Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом.
— Хорошие письменные и устные коммуникативные навыки на английском и русском языках.
— Хорошие организационные навыки и внимание к деталям.
— Способность одновременно обрабатывать несколько запросов клиентов.
— Опыт работы с CRM или системами тикетов будет плюсом.
— Уровень английского B2+ (письменно и устно).
Желательно:
— Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах.
— Понимание процессов KYB/KYC или онбординга.
— Опыт работы с международными клиентами.
— Опыт работы с HubSpot или аналогичными CRM/системами поддержки.
Условия:
— Работа в международной fintech компании, работающей в Африке, MENA и Азии.
— Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами.
— Тесное взаимодействие с командами Product, Compliance и Operations.
— Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.
Удалённоjunior
80 000 – 130 000 ₽
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Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management.
Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers.
Requirements:
— 4+ years in product management on B2B SaaS with full lifecycle ownership
— Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred
— Strong technical fluency including reading API responses and understanding data models and rate limits
— Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus
— Experience writing specs for AI coding agents is a plus; willingness to learn required
— Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly
— Availability 20 hours/week during US business hours with intent to go full-time
Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration.
The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours.
To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.
About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration.
Impact of a Customer Retention Manager:
As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models.
What to expect:
— Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close.
— Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools.
— Own direct outreach to smaller and long-tail accounts by proactively building relationships.
— Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions.
— Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies.
— Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation.
— Negotiate pricing, contract terms, and multi-year agreements within company guidelines.
— Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals.
— Collaborate closely with internal teams to support retention strategy and customer engagement.
What you bring:
— Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration.
— Commercial negotiation skills for pricing, contract terms, and multi-year agreements.
— Ability to identify at-risk accounts early and collaborate on save strategies.
— Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes.
— Solid understanding of customer health scoring, lifecycle automation, and retention strategy.
— Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives.
— Comfort operating across customer-facing engagement and systems/process design conversations.
— Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations.
Where we hire:
Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries.
How we hire:
Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required.
What we offer:
— A product with positive impact as a proud B Corp.
— Recognized workplace by Forbes and France’s Best Workplaces for Women.
— Flexible, open, and inclusive culture valuing employee voice.
— Global diverse team.
— Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here:
Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.
Impact of a Billing Systems Architect
As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering.
You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation.
Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free.
What to expect
Billing Infrastructure & Administration:
Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.
System Operations & Maintenance:
Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.
Data Ingestion & Analysis:
Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).
Integrations & API Management:
Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).
Revenue Recognition Alignment:
Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.
Cross-Functional Collaboration:
Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.
Data Integrity & Migration:
Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.
What you bring
Q2C Platform Experience:
Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
Data & Technical Skills:
Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.
Modern Pricing Expertise:
Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.
Revenue Recognition Knowledge:
Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
Cross-Functional Communication:
Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.
Problem Solving & Troubleshooting:
A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.
Bonus points
Experience with DigitalRoute mediation software or Kafka event-stream data intake
Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
Background supporting system migrations from implementation partners into internal teams
Where we hire
Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship.
How we hire
Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required.
What we offer
A product you can believe in as a proud B Corp.
Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women.
A culture valuing voice, flexibility, openness, and inclusivity.
A global team with diverse backgrounds.
Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here
Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.
Plurio is an AI agent that automates media buying on Meta, Google, and TikTok for teams spending $300K–$15M a month, handling daily analysis, optimization calls, and execution directly in ad accounts. The system runs $500M+ per year in ad spend and has grown 5× since March. The AI marketing engineer role involves owning the client's marketing targets and improving metrics by automating media buying.
Задачи:
— Onboard clients by connecting their full-funnel data and ad accounts, setting business context including unit economics, P&L, products, geos, funnels, and media buying playbook.
— Adapt and build automation skills and rules from Plurio's catalog or create new ones as needed, backtesting on historical data before deployment. Rules are deterministic SQL with campaign logic and guardrails.
— Explain agent decisions and methodology changes to clients' Heads of UA and CMOs, assist marketers in running the agent, and handle discussions about spend and KPIs.
— Standardize successful approaches into reusable templates and methodologies for future clients.
Требования:
— Managed approximately $500K+/month in ad spend hands-on on one or multiple channels (Meta, Google, TikTok).
— Deep understanding of buying mechanics: account structure, optimization events, creative testing thresholds, scaling, burnout, budget allocation, attribution windows.
— AI-native with experience automating parts of buying via rules, scripts, or skills in Cursor, Claude, or platform APIs.
— Systems thinking: ability to logically chain goals, plan roadmaps, and clearly explain processes.
— Client-facing experience communicating with Heads of UA, defending ideas with data and experiments, and maintaining relationships.
— Ability to convert proven results into templates and methodologies for scaling.
— Strong English communication skills.
Условия:
— Competitive base salary plus performance bonus based on client results.
— Two grades hiring: Middle ($72,000–$96,000/year) and Senior ($102,000–$126,000/year) on-target earnings, gross.
— Remote work worldwide within timezones up to UTC+5.
— Provided laptop, software, and AI tools including Cursor, Claude, Codex, and shared AI infrastructure.
— 50% coverage of relevant educational costs.
— Vacation: two weeks twice a year plus holidays.
— Employment via Deel contract.
Процесс отклика:
— Apply via the "Apply for this role" button on the linked page with social media and contacts.
— Recruiter contacts within two days.
— Calls with leadership and CPO including background, methodology, compensation, math, and AI mechanics.
— Presentation of a built project.
— Offer.
Plurio is an AI agent that automates media buying on Meta, Google, and TikTok for teams spending $300K–$15M a month, handling daily analysis, optimization calls, and execution directly in ad accounts. The system runs over $500M/year in ad spend and has grown 5× since March. The role involves owning the Meta Ads methodology encoded as deterministic rules and skills within the AI agent, improving and testing the algorithm to run Meta media buying end to end from inputs like goals, parameters, and creatives. Responsibilities include maintaining a single source of truth methodology, improving it by generating and testing hypotheses on historical data, building a testing machine to automate testing cycles, and creating implementation and control skills for account audits and adaptations. The ideal candidate is a top expert in Meta methodology with experience running media buying at scale (~$500K+/month), possessing deep knowledge of Meta account architecture, creative testing, data analysis, and decision logic beyond simple rules. They should be AI-native, able to build pipelines and automation by hand, and convert logic into deterministic skills backtested before deployment. The team includes top performance marketing and product experts from major agencies and ad platforms. The position offers up to $180,000/year gross, remote work worldwide within UTC+5 timezone, provided tools including AI infrastructure, 50% education cost coverage, two weeks vacation twice a year plus holidays, and employment via Deel contract. Application is through the "Apply for this role" button on the provided link, followed by recruiter contact and interviews with leadership.
About You
You have a knack for solving intricate Software Development problems. You're driven by the idea of writing code that simplifies life for millions of users globally. You're committed to continuous learning and enjoy tackling new challenges. Pair programming, code reviews, and collaborative brainstorming with a team are activities you find fulfilling. You're eager to work alongside developers, prospective customers, account executives, product managers, data scientists, and data analysts. You're a disciplined professional who consistently delivers high-quality code that you take full ownership of, communicates technical solutions with clarity and empathy, and takes the initiative to streamline processes for your team and yourself.
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built on a unique GPT-based architecture made specifically for commerce. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences, from search, to recommendations, to AI Shopping Agents and everything in between. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, Under Armour, home24, Birkenstock and The Very Group. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
About the Position
As a Software Engineer on the Prospect UI Solutions team, you will play a pivotal role in proving how Constructor will enhance the website discovery experiences for prospects. You’ll work closely with internal Engineering, Product and Sales stakeholders to seamlessly integrate prospective customer data with our services, supporting them to create an optimized and accurate product discovery demo.
In this role, you will:
Fuel our proprietary AI models: Write JavaScript code to collect data essential for training our AI.
Leverage Modern Tooling: Utilize AI as a tool to accelerate your fundamental capabilities and knowledge on how to solve problems with software; building solutions that you are proud to call your own
Seal the deal : Collaborate with Data Analysts and Account Executives to secure deals with prominent e-commerce brands.
Leverage your tech knowledge: Assist prospects in integrating their data and user interfaces with our services, focusing on ETL and front-end integrations.
Deliver excellence: Validate the data provided by prospects and ensure the quality of the results returned by our services.
Empower a sales force: Contribute to the development and scaling of demo infrastructure to enhance the demo capabilities of the Sales team.
Be a part of the answer: Assist Account Executives by addressing technical inquiries from prospects about our services.
Elevate the team: Provide support to your teammates through thoughtful code reviews and empathetic problem solving sessions.
Visualize brilliance: Develop dashboards and alerts using React, Redux, Node, Clickhouse and OpenSearch.
Innovate with purpose: Implement and test new features for our open-source JavaScript UI libraries and REST clients.
Collaborative contribution: Steer cross-team efforts to ensure our prospect's needs are at the forefront of our priorities, making you a key player in our strategic success.
Champion team culture : Actively foster our team’s sense of community by expanding our roster of Friday team-building games and promoting a culture of empathy, personal growth, and support for others.
Requirements
A minimum of four years of professional experience or relevant academic experience
Excellent communication and interpersonal skills
English on C1 level (CEFR) or higher
Being able to attend regular meetings with teammates between 1400 and 1800 UTC, with working hours ideally starting some time in the range of 0900 and 1200 UTC.
Strong foundation and experience with server-side and client-side programming languages
Enjoys interacting with customers and solving new problems daily
Able to pick up new technologies and design patterns quickly and loves learning them
Experience with building User Interfaces utilizing front-end frameworks like (but not limited to) React, Vue or Angular
Proven track record of building UIs with heavy consideration for friendly user experience
Experience with automated tests like (but not limited to) Cypress, Jest, or React Testing Library
Experience in JavaScript will be a strong asset for this role, but candidates with a proven Software Development background that demonstrate a willingness to quickly learn the language will also be considered
Nice to have - TypeScript, Next.js, Tailwind, Storybook, Python and web scraping experience
Benefits
Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
Fully remote team - choose where you live
Work from home stipend! We want you to have the resources you need to set up your home office
Apple laptops provided for new employees
Training and development budget for every employee, refreshed each year
Maternity & Paternity leave for qualified employees
Work with smart people who will help you grow and make a meaningful impact
This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
Regular team offsites to connect and collaborate
Diversity, Equity, and Inclusion at Constructor
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
About You
You have a knack for solving intricate Software Development problems.
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built on a unique GPT-based architecture made specifically for commerce. Constructor is a U.S.
About the Position
As a Software Engineer on the Prospect UI Solutions team, you will play a pivotal role in proving how Constructor will enhance the website discovery experiences for prospects.
In this role, you will:
— Fuel our proprietary AI models: Write JavaScript code to collect data essential for training our AI.
— Leverage Modern Tooling: Utilize AI as a tool to accelerate your fundamental capabilities and knowledge on how to solve problems with software; building solutions that you are proud to call your own
— Seal the deal : Collaborate with Data Analysts and Account Executives to secure deals with prominent e-commerce brands.
— Leverage your tech knowledge: Assist prospects in integrating their data and user interfaces with our services, focusing on ETL and front-end integrations.
— Deliver excellence: Validate the data provided by prospects and ensure the quality of the results returned by our services.
— Empower a sales force: Contribute to the development and scaling of demo infrastructure to enhance the demo capabilities of the Sales team.
— Be a part of the answer: Assist Account Executives by addressing technical inquiries from prospects about our services.
— Elevate the team: Provide support to your teammates through thoughtful code reviews and empathetic problem solving sessions.
— Visualize brilliance: Develop dashboards and alerts using React, Redux, Node, Clickhouse and OpenSearch.
— Innovate with purpose: Implement and test new features for our open-source JavaScript UI libraries and REST clients .
— Collaborative contribution: Steer cross-team efforts to ensure our prospect's needs are at the forefront of our priorities, making you a key player in our strategic success.
— Champion team culture : Actively foster our team’s sense of community by expanding our roster of Friday team-building games and promoting a culture of empathy, personal growth, and support for others.
Requirements
— A minimum of four years of professional experience or relevant academic experience
— Excellent communication and interpersonal skills
— English on C1 level (CEFR) or higher
— Being able to attend regular meetings with teammates between 1400 and 1800 UTC, with working hours ideally starting some time in the range of 0900 and 1200 UTC.
— Strong foundation and experience with server-side and client-side programming languages
— Enjoys interacting with customers and solving new problems daily
— Able to pick up new technologies and design patterns quickly and loves learning them
— Experience with building User Interfaces utilizing front-end frameworks like (but not limited to) React, Vue or Angular
— Proven track record of building UIs with heavy consideration for friendly user experience
— Experience with automated tests like (but not limited to) Cypress, Jest, or React Testing Library
— Experience in JavaScript will be a strong asset for this role, but candidates with a proven Software Development background that demonstrate a willingness to quickly learn the language will also be considered
Nice to have - TypeScript, Next.js, Tailwind, Storybook, Python and web scraping experience
Benefits
— Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
— Fully remote team - choose where you live
— Work from home stipend! We want you to have the resources you need to set up your home office
— Apple laptops provided for new employees
— Training and development budget for every employee, refreshed each year
— Maternity & Paternity leave for qualified employees
— Work with smart people who will help you grow and make a meaningful impact
— This position has a base salary range between $80k and $120k USD.
— Regular team offsites to connect and collaborate
Diversity, Equity, and Inclusion at Constructor
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive.
A little bit about us: We are Belvo, an open finance API platform aiming to democratize access to financial services in Latin America. We enable financial innovators to access and interpret financial data and initiate payments from end-users' accounts. We operate with a highly technical, passionate team of over 90 people from 20 nationalities, with offices in São Paulo and Mexico City and many working remotely. We tackle the challenge of connecting fintech innovators with legacy financial infrastructure, focusing on elegant, developer-first solutions. Since May 2019, we have raised $71m from leading global VC investors.
About the team: We work in cross-functional, autonomous teams following continuous delivery best practices on a modern technology stack. Our products are developer-built and customer-focused, with transparent communication and weekly all-hands meetings. We ensure synchronization across time zones for at least 3 hours daily. Our investors include Founders Fund, Kaszek Ventures, and YCombinator.
Your opportunity: We seek a seasoned Senior Engineering Manager to lead a Payments team building a payments platform for the Mexico market, a product with strong traction requiring fast-paced work in a high-growth environment. Your focus areas include team leadership, performance, wellbeing, and process management. You should have a strong technical background and proven leadership, able to coach and coordinate an excellent engineering team. Responsibilities include driving feature and product delivery, setting objectives, monitoring performance, providing feedback, ensuring team happiness and productivity, cross-functional coordination, partnering with Product Managers on priorities and risks, participating in technical decisions and architecture discussions, establishing processes during growth phases, acting as Tech Lead when needed, and maintaining company culture through hiring.
Requirements:
— 4+ years in engineering leadership and people management
— Experience in startup environments
— Past senior individual contributor experience
— Well-rounded technical skills for deep technical discussions
— Experience recruiting and growing teams in fast-changing, high-growth contexts
— Nimble, proactive, able to work with minimal specifications and build solid execution plans
— Strong project management skills
— Responsible for both planning and execution
— Experience using AI-powered tools and frameworks for development, testing, or automation
— Advanced English proficiency
— Experience in fintech sector
Nice to have:
— Experience building large-scale global platforms
— Balancing fast go-to-market in regulated environments
— Leveraging AI to transform work or projects
— Experience with payments processing technologies and vendors in the Mexican market
— Advanced Spanish proficiency
Tech stack:
— Backend primarily in Python using Django and asyncio
— Frontend with Javascript, Vue.js, and Sass
— Own design system and component library
— Infrastructure on Amazon Web Services using managed services
— Monitoring with Datadog
— Continuous Integration and Continuous Delivery best practices
Process steps:
— Team decision on hiring
— People team chat
— Take-home challenge
— Challenge presentation
— Team fit chat
— Meet the founders
Perks:
— Stock options
— Annual company bonus linked to performance
— Flexible working hours
— Remote friendly
— Pet friendly
— Health insurance
— Paid time off on birthday
— Laptop renewal every 3 years
— Training budget
— Team building events
— Bank holidays swap within 30 days
— Fitness/wellness stipends
— Yearly company offsite
— Fresh fruit and unlimited tea/coffee
— Extra days off accrued with tenure
— Yearly department offsite
Garner Health is a healthcare technology startup focused on reducing employee health insurance costs for large companies by transforming the U.S. healthcare system using proprietary clinical metrics and AI.
About the role:
We are seeking a Senior Site Reliability Engineer to own the reliability, performance, and resilience of the cloud infrastructure powering Garner’s products and AI/ML workloads. This role is part of the Platform Engineering team and involves defining and upholding SLOs, leading incident response, and driving automation and standards to enable faster and more reliable shipping by engineers. The role emphasizes automation-first approaches using AI tools to convert manual operational work into monitored, hands-free processes.
Responsibilities:
— Own end-to-end reliability, performance, and resilience of cloud environments (AWS, Kubernetes), including AI/ML workloads
— Define, measure, and uphold SLOs across critical services
— Lead incident response, participate in on-call rotation, conduct root cause analysis, and review infrastructure changes
— Build and maintain monitoring, alerting, and observability systems
— Translate scaling requirements into automated infrastructure-as-code deliverables using Terraform
— Identify and implement cost-efficiency and performance improvements across the stack
— Reduce operational toil and tech debt through AI-driven automation
— Build and maintain deployment and observability standards to empower engineering teams
— Ensure infrastructure and operations comply with security and HIPAA requirements
Requirements:
— 4+ years of hands-on experience operating production cloud infrastructure at scale in SRE, DevOps, or platform engineering roles
— Deep expertise with Kubernetes and Terraform in cloud-first environments (AWS preferred)
— Strong experience with production observability: defining SLOs, monitoring, alerting, incident response, and blameless post-incident reviews
— Strong software engineering skills in Python or Go applied to infrastructure automation; experience with Kubernetes APIs is a plus
— Experience optimizing cloud cost and performance across compute, storage, and networking
— Experience supporting AI/ML or data-intensive workloads in production is a plus
— Experience in security-conscious or regulated environments (HIPAA, SOC 2) is a plus
— Familiarity or strong motivation to use AI tools (e.g., Claude) for engineering and operations workflows
— Commitment to high performance, accountability, and authentic feedback
Technologies used:
AWS, Kubernetes, Terraform, Istio, Python, Go, TypeScript, Postgres, NATS, Datadog, GitLab
Additional information:
— Remote position with occasional travel to NYC headquarters
— No visa sponsorship available
— Compensation range: $191,000 - $226,000 per year plus equity and benefits including flexible PTO, medical/dental/vision plans, 401(k) with company match, flexible spending accounts, and Teladoc Health
— Equal Employment Opportunity employer committed to diversity and accommodations for disabilities
Who We Are
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
About The Role
We're looking for an exceptional marketing leader to drive Notion’s growth across EMEA—the team responsible for both the fuel that powers our regional go-to-market and the engine that converts it into pipeline and revenue. You'll lead a multi-disciplinary group of marketers across digital, demand, content, and campaigns, and you'll own the end-to-end system that turns regional narratives into measurable growth across markets.
What You'll Achieve:
— Lead and develop a high-performing team: Manage and grow a cross-functional team of marketers spanning digital, demand generation, content strategy, and campaign execution. Foster a culture of craft, speed, and accountability.
— Own the EMEA content and campaign narrative: Develop messaging houses grounded in real customer problems, use cases, and outcomes. Build modular, deployable content bills of materials (BOMs) — stories, assets, templates, talk tracks, proof points, and examples — that travel across channels and markets.
— Lead regional demand generation: Leadership over the EMEA demand engine—across self serve and sales assist audiences, with repeatable programmes that have clear positioning, modular assets, and measurement plans that connect directly to pipeline and revenue.
— Orchestrate market launches and flagship campaigns: Translate global narratives into market-ready messaging, toolkits, and channel plans. Lead the content and toolkit workstream for product launches and flagship regional campaigns. Keep cross-functional plans, assets, and timelines aligned and deployable across EMEA.
— Enable the wider regional team: Partner with Country Marketing, Storytelling, Sales, and global Product Marketing to ensure consistent storytelling, proof points, and talk tracks across every market and channel. Your team's output is what others build from.
— Scale with AI: Build and apply AI-driven workflows to accelerate research, drafting, localisation, and asset iteration at speed — without sacrificing accuracy or customer relevance. Model this capability for the broader team.
— Measure and sharpen: Use funnel insights — engagement data, customer feedback, and business metrics — to continuously refine messaging, content, and programmes. Report on what's working and make the case for change when it isn't.
Skills You'll Need to Bring:
— 12+ years in B2B marketing — with meaningful time owning both content/narrative and demand generation in a high-growth or enterprise SaaS environment.
— Proven people leadership — experience building, managing, and developing multi-disciplinary marketing teams. You know how to hire for craft and lead through ambiguity.
— Narrative and content mastery — you can write a compelling messaging house, build a scalable toolkit, and coach others to do the same. Customer empathy is instinctive, not a checklist item.
— Demand generation depth — hands-on experience running and optimising paid, email, webinar, and outbound programmes, with a strong grasp of funnel metrics and revenue attribution.
— AI fluency — you actively use AI tools to accelerate your work and can design workflows for your team to do the same. Not a curiosity — an active working practice.
— EMEA market knowledge — experience running multi-market programmes across EMEA with an understanding of localisation needs, cultural nuance, and go-to-market variation across the region.
— Cross-functional influence — able to align and work effectively across global and regional stakeholders in Sales, Product Marketing, Comms, and Country teams — without always having formal authority.
Nice to Haves:
— Notion user: you're comfortable and familiar with Notion's value to businesses
— Business level proficiency in French or German
— Experience with freemium business models
A Note on AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
Equal Opportunity & Accommodations
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
This is a contract/part-time role: 10-20 hrs/week with a rate of $40-50/hr.
NOPE is an AI safety company focused on the proliferation of relationships between humans and AI and their impact on wellbeing and societal fabrics. They measure real conversations and relationships involving AI, track incidents, analyze regulations, and run evaluations on both raw LLMs and deployed AI. Their mission is to hold AI labs and products accountable for harms produced and to foster safe and aligned AI through proper governance and scrutiny.
The Social Comms role involves increasing NOPE's social media presence and becoming an active participant in the global conversation around AI safety and alignment. Responsibilities include taking research and artifacts produced by NOPE and creating a consistent, human presence on social channels by deciding what gets posted, writing content, and engaging with researchers, journalists, builders, and policymakers. The role requires maintaining an authoritative voice without growth-hacking or engagement bait. Work is asynchronous, any timezone, with direct access to the team and unpublished materials.
The person will have significant authorship over NOPE's blog, LinkedIn, other social accounts, public spaces, and private community spaces relevant to their work.
Ideal candidate qualities:
— Deep care about AI's impact on human relationships and social norms
— Abstract understanding of LLMs and their flaws
— Experience running or growing popular social accounts
— Writes authentically without relying on AI to generate content
— Ability to distill research into key points that resonate with people
— Can engage thoughtfully with critics and strangers publicly
— Good judgment on which social channels matter
— Experience in civic domains, public-good, policy, trust-and-safety, or non-profits
— Bonus: published material relevant to AI proliferation and risks
Applicants should mention the word AWARD and tag RNDYuNjIuMjEwLjE5Nw== to confirm they read the job post fully.
About The Opportunity
The Chief Auditor will serve as MoonPay's internal audit executive, responsible for designing, building, and leading an independent, risk-based audit function across MoonPay. This is a rare opportunity to build a best-in-class audit capability from the ground up within a crypto-native company at the intersection of traditional finance, digital asset infrastructure, and global regulatory complexity. The Chief Auditor will provide the MoonPay Board and senior leadership with independent assurance that MoonPay's risk management, control environment, and governance frameworks are operating effectively across a multi-entity global footprint.
What you'll do
Lead the design, development, and management of MoonPay's internal audit function from inception.
Establish risk-based audit plans aligned with enterprise risk management and strategic objectives.
Provide independent assurance to the Board and senior leadership on risk management, controls, and governance.
Oversee audit execution, including scoping, fieldwork, reporting, and follow-up on remediation actions.
Collaborate with external auditors and regulators to ensure regulatory compliance and continuous improvement.
Build and lead a high-performing audit team, fostering a culture of accountability and continuous learning.
Requirements
Experience designing, building, and directing an internal audit function in a complex, multi-entity global organization.
Strong knowledge of risk management, control environments, governance frameworks, and regulatory expectations across multiple jurisdictions.
Proven ability to work with executive leadership and the board to translate risk into actionable insights.
Experience in crypto, digital asset infrastructure, or financial services is highly desirable.
Excellent leadership, communication, and collaboration skills.
Qualifications
Significant senior-level internal audit leadership experience (e.g., Head of Internal Audit, Chief Auditor).
Demonstrated track record of building an audit function from the ground up in a fast-paced environment.
Relevant professional certifications (e.g., CIA, CPA, CISA, CA, or equivalent).
Strong understanding of regulatory, legal, and compliance frameworks applicable to digital assets and fintech.
Team description
Lead and develop MoonPay's internal audit team, collaborating with risk management, compliance, finance, and operations to provide comprehensive assurance across the organization.
Tech stack
Experience with audit management tools, data analytics, and regulatory technology; familiarity with platforms used for risk assessment, control testing, and governance reporting in a global, crypto-enabled environment.
Benefits & perks
Competitive compensation and equity opportunities.
Comprehensive health, dental, and vision plans.
Flexible work arrangements and a dynamic, high-performance culture.
Opportunities to shape a growing function at the intersection of finance and crypto.
Who you are
A strategic leader with hands-on experience building and running an internal audit function in a global, regulated setting.
Discerning, detail-oriented, and capable of communicating complex risk concepts to diverse audiences.
A collaborator who can influence at the Board level and partner across functions.
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are looking for a Head of Commercial to lead the company’s Sales and Marketing organisation and build the commercial engine for our next stage of growth. Reporting to the CEO, you will own commercial strategy, GTM, pipeline, enterprise sales, marketing and revenue performance. The company has a strong enterprise sales capability and a track record of winning significant merchants. Your challenge is to make that success repeatable and scalable, reducing dependency on individual rainmakers.
Responsibilities:
— Own commercial strategy, revenue targets, ICP, market priorities and GTM.
— Lead and develop the Sales and Marketing teams as one coordinated commercial organisation.
— Build scalable sales processes, methodology, forecasting and pipeline management.
— Coach the team and turn top-performer behaviours into repeatable team performance.
— Support strategic enterprise opportunities and build executive relationships with key prospects.
— Lead demand generation, positioning, messaging and sales enablement.
— Drive new merchant acquisition as well as expansion and cross-sell across existing accounts.
— Partner closely with the CEO, Product, Technology and Solutions Engineering.
— Establish clear commercial KPIs and a high-performance operating rhythm.
What Success Looks Like Within 12–18 months:
— Clear ICP, GTM strategy and commercial priorities.
— Stronger, more predictable pipeline and forecasting.
— Multiple salespeople consistently delivering against targets.
— Sales and Marketing operating as one effective GTM organisation.
— Repeatable sales processes and strong commercial enablement.
— Measurable Marketing contribution to pipeline and revenue.
— Reduced dependency on individual rainmakers.
— A commercial organisation capable of scaling
That is where Wistia shines. Our mission?
Why This Role Matters
The Senior Lifecycle Marketing Manager will play a critical role in helping our users discover, adopt and realize ongoing value with our product and features.
Who You'll Work With:
This role reports to our Senior Director of Demand Generation, and partners closely with the Growth Marketing, Content, Marketing Operations, Growth Product, Demand Generation and Customer Success teams.
What It's Like Working on This Team:
This is a hands-on, high-ownership IC role that will own the strategy and the execution.
Why is this role exciting?
Work Environment:
Remote — open to candidates anywhere in the US.
Key Responsibilities
Deeply understand our users and our product to help them succeed and grow
Own the strategy and execution of 1:many and 1:few lifecycle programs, primarily through email, focused on driving product adoption, feature awareness, and cross-sell/purchase readiness across trial and customer audiences — setting users up for the expansion moments that matter, upstream of the transactional triggers.
What We're Looking For
9+ years of email and lifecycle marketing experience at a B2B SaaS company, with a consistent track record of owning strategy and program outcomes — not just execution.
Why You'll Love Working at Wistia
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. Why?
We know the biggest investment we can make is in our employees, so we provide:
A competitive compensation package that includes employee stock options
401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
Fully paid healthcare, dental, and vision insurance premiums (family plans included)
Pre-tax FSA and Dependent Care Account
16 weeks of paid parental leave
Flexible Time Off.
Annual professional development stipend (courses, conferences, and more)
New hire bonus to enhance your home office setup
Pet insurance discount
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
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80 000 – 120 000 $
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