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Location: Philippines Key Responsibilities 1. Phone Communication & Dental Appointment Scheduling Answer incoming patient phone calls promptly with a warm, clear, and professional telephone demeanor. Conduct outbound calls to schedule new patients, book hygiene recalls, confirm upcoming procedures, and fill open chair time. Send timely appointment reminders and routine post-visit follow-ups via phone, email, or SMS. 2. Dental Insurance Verification of Benefits (VOB) Verify patient dental insurance eligibility, active coverage, annual maximums, deductibles, waiting periods, and frequency limitations prior to scheduled visits. Accurately update insurance breakdowns within the dental practice management software so patients receive transparent out-of-pocket estimates. 3. Front-Line Dental Billing Support Answer general patient billing inquiries regarding statement balances, deductibles, annual maximums, and insurance coverage breakdowns. Review patient ledgers to explain basic treatment charges clearly, collect copays/balances over the phone, and escalate complex claim disputes to the billing team when needed. Qualifications & Requirements Dental Experience: 1–2+ years of hands-on experience in a U.S. dental front desk, dental call center, or virtual dental assistant role. Core Dental Skills: Proven background with dental appointment scheduling, Dental Verification of Benefits (VOB), and explaining basic dental billing statements. Software Proficiency: Hands-on experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, Curve Dental) and payer portals. Communication: Exceptional, clear spoken and written English with strong customer service and active listening skills. Technical Setup: Quiet home office environment, noise-canceling headset, reliable high-speed internet, and familiarity with cloud VOIP phone systems.

Agile Robots is looking for a Receptionist to manage the front desk, welcome visitors, coordinate travel and meetings, and order office supplies.

Location: Philippines About the Role We are seeking a proactive, articulate Virtual Appointment Verification & Patient Scheduling Coordinator to manage appointment confirmations, schedule updates, and patient recall workflows for our Cardiology practice. Your primary focus is driving schedule accuracy and patient retention—confirming upcoming visits, recovering lost appointments, and persistently reaching out to overdue, canceled, or no-show patients to get them back on the schedule. Because our patient population skews older, you must possess a warm, patient phone demeanor with clear, easy-to-understand speech. This role may also expand to handle inbound scheduling calls. Requirements Key Responsibilities 1. Appointment Verification & Schedule Accuracy Review upcoming clinical schedules in Epic to verify appointment statuses. Conduct high-volume outbound confirmation calls, identifying reschedules and cancellations early to optimize physician calendars. Accurately document all patient communications in Epic and escalate urgent patient or clinical concerns to the care team. 2. Patient Recall & Lost-to-Follow-Up Recovery (Core Priority) Proactively identify and track patients who are overdue for cardiology follow-ups, canceled without rescheduling, or missed recent visits (no-shows). Execute structured, multi-attempt outbound outreach campaigns to reactivate and reschedule patients. Maintain clean follow-up lists in Epic, tracking every patient until their visit is secured or the file is formally closed out. Exercise warm persistence without being pushy, ensuring senior patients feel supported rather than rushed. 3. Inbound Patient Calls & Scheduling Support (Future Scope) Answer incoming scheduling calls, handle reschedules, answer basic visit logistics, and take clear messages. Route clinical questions to the appropriate cardiology staff and follow up on pending patient inquiries. Communication & Phone Standards (Critical) Speech Clarity: Exceptionally clear, well-paced, easy-to-understand voice over the phone—essential for communicating effortlessly with older adult cardiology patients. Tone: Professional, empathetic, patient, and confident; capable of sounding warm and natural without relying on rigid scripts. Active Listening: Attentive and reassuring phone presence when dealing with anxious or senior callers. Qualifications & Requirements Experience: 2+ years supporting a U.S. medical practice in appointment scheduling, patient recall/reactivation, and outbound confirmation calls. System Knowledge: Hands-on EMR/EHR experience and strict adherence to HIPAA guidelines. Technical Setup: Dedicated, quiet home office, noise-canceling headset, high-speed internet, and comfort with web-based VOIP phone systems. Organization: Self-motivated with strong follow-through to manage large recall lists independently. Preferred Qualifications EMR: Direct, recent experience using Epic . Specialty: Background in Cardiology or managing care for older patient demographics. Language: Bilingual English/Spanish (Fluent in both languages). Call Handling: High-volume outbound calling experience paired with front-office/receptionist background.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia We are seeking a high-energy, bilingual Medical Front Desk Receptionist to support our client’s fast-paced Cardiology practice. The ideal candidate has prior hands-on experience in a high-volume outpatient setting, possesses non-negotiable expertise in eClinicalWorks (eCW) , and is confident in executing real-time insurance verifications, managing busy phone lines, and maintaining seamless patient flow in a dynamic clinical environment. Key Responsibilities: Patient Reception & Intake: Greet incoming cardiology patients, execute check-in/check-out procedures, collect copays, and update demographics directly within eClinicalWorks. Insurance Verification & Authorizations: Conduct real-time eligibility checks, verify primary/secondary insurance coverage, and confirm pre-authorizations for specialized cardiac testing and consultations. High-Volume Call Management: Answer incoming multi-line phones, triage urgent patient needs, take accurate clinical messages, and route calls to medical assistants or providers. Clinic Flow Coordination: Keep the lobby organized, manage patient wait times, and communicate scheduling shifts to clinical staff to keep the practice running on time. Schedule & EMR Management: Book and reschedule patient appointments, manage telephone encounters, and handle incoming electronic communications within eCW. Requirements eClinicalWorks (eCW): Proven, hands-on experience navigating eCW for scheduling, telephone encounters, and patient demographic updates ( strictly non-negotiable ). Bilingual Fluency: Fully bilingual in English and Spanish with clear, professional communication skills in both languages ( strictly non-negotiable ). Insurance Verification: Prior experience verifying commercial, Medicare, and Advantage plans, reading copay/deductible breakdowns, and confirming coverage requirements. Specialty Experience: Prior work in a cardiology clinic or fast-paced specialty practice is a strong plus. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 9 am to 5 pm EST.

Location: Tashkent, Uzbekistan About the Role We are looking for a welcoming, polished, and detail-oriented Sales Gallery Manager / Receptionist to serve as the face of our showroom in Tashkent. In this role, you will be the first point of contact for high-net-worth clients, delivering an exceptional initial impression, providing engaging project introductions, scheduling site viewings, and accurately managing candidate/client data within our CRM system. The ideal candidate brings prior experience in premium showroom environments, luxury retail, or upscale hotel reception, combining impeccable presentation with strong client service and communication skills in Uzbek, Russian, and English. Key Responsibilities Client Greeting & Hosting: Warmly welcome prospective buyers, investors, and guests to the sales gallery, maintaining a high standard of hospitality and professionalism. First-Touch Presentation: Deliver compelling initial introductions to our premium real estate projects and showcase key property highlights to visitors. Viewing Schedules & CRM Data Entry: Book and coordinate property viewings for the sales team; systematically log all visitor information, inquiries, and interaction notes into the CRM system. Gallery Operations: Maintain the aesthetic standards, cleanliness, and readiness of the reception area and showroom facilities at all times. Administrative Support: Manage incoming showroom phone inquiries, coordinate client hospitality services (beverages/collateral delivery), and assist the sales team with administrative tasks. Requirements Experience: Minimum of 1 year in a customer-facing reception or host role within a premium real estate showroom, luxury retail store, 5-star hotel front desk, or high-end service environment . Appearance & Demeanor: Flawless presentation, professional etiquette, outstanding interpersonal skills, and high attention to detail. Languages: Fluent in Uzbek (Native or C1/C2 equivalent). Fluent in Russian (Native or C1/C2 equivalent). Working proficiency in English . Technical Skills: Familiarity with CRM systems (e.g., amoCRM, Bitrix24, or similar) and standard office software. Benefits Salary Daily work with international guests and business partners A dynamic role where each tour brings new people and new programmes Hands-on experience in real estate alongside hospitality and events

Location: Tbilisi, Georgia About the Role We are looking for a welcoming, polished, and detail-oriented Sales Gallery Manager / Receptionist to serve as the face of our showroom in Tashkent. In this role, you will be the first point of contact for high-net-worth clients, delivering an exceptional initial impression, providing engaging project introductions, scheduling site viewings, and accurately managing candidate/client data within our CRM system. The ideal candidate brings prior experience in premium showroom environments, luxury retail, or upscale hotel reception, combining impeccable presentation with strong client service and communication skills in Uzbek, Russian, and English. Key Responsibilities Client Greeting & Hosting: Warmly welcome prospective buyers, investors, and guests to the sales gallery, maintaining a high standard of hospitality and professionalism. First-Touch Presentation: Deliver compelling initial introductions to our premium real estate projects and showcase key property highlights to visitors. Viewing Schedules & CRM Data Entry: Book and coordinate property viewings for the sales team; systematically log all visitor information, inquiries, and interaction notes into the CRM system. Gallery Operations: Maintain the aesthetic standards, cleanliness, and readiness of the reception area and showroom facilities at all times. Administrative Support: Manage incoming showroom phone inquiries, coordinate client hospitality services (beverages/collateral delivery), and assist the sales team with administrative tasks. Requirements Experience: Minimum of 1 year in a customer-facing reception or host role within a premium real estate showroom, luxury retail store, 5-star hotel front desk, or high-end service environment . Appearance & Demeanor: Flawless presentation, professional etiquette, outstanding interpersonal skills, and high attention to detail. Languages: Fluent in Uzbek (Native or C1/C2 equivalent). Fluent in Russian (Native or C1/C2 equivalent). Working proficiency in English . Technical Skills: Familiarity with CRM systems (e.g., amoCRM, Bitrix24, or similar) and standard office software. Benefits Salary Daily work with international guests and business partners A dynamic role where each tour brings new people and new programmes Hands-on experience in real estate alongside hospitality and events

Location: Armenia; Lebanon We are seeking a bilingual, detail-oriented Front Desk / Medical Admin Specialist to support a high-volume Family & Internal Medicine practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation. Key Responsibilities: Patient & Phone Management: Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care. Appointment Scheduling: Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system. Insurance & Authorizations: Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery. Clinical Administrative Support: Handle prescription refill requests following practice protocols and assist with daily administrative workflows. Data Management: Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation. Requirements Language Proficiency: Superior written and verbal communication skills in both English and Armenian (strictly required). Experience: 1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity. (Candidates with strong administrative experience in other medical specialties will also be considered.) Core Competencies: Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management. Technical Skills: Proficiency in Microsoft Office Suite, specifically Excel. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.

Location: Colombia; El Salvador; Nicaragua; Honduras; Guatemala; Bolivia, Plurinational State of We are seeking a warm, organized, and professional Bilingual Front Desk Receptionist to support our client's Facial Plastic Surgery and ENT (Otolaryngology) practice in Southern California. The ideal candidate has hands-on front-desk experience in a U.S. medical practice, communicates confidently in English and Spanish, and is comfortable managing a busy phone line, patient scheduling, insurance eligibility checks, and front-office administration with accuracy and excellent patient care. This is a dedicated, full-time placement: you will work directly with one practice as an extension of its front-office team. Key Responsibilities: • Answer inbound patient calls in English and Spanish, addressing questions about appointments, procedures, office policies, and general inquiries. • Make outbound calls for appointment confirmations, reminders, rescheduling, and patient follow-ups. • Schedule, reschedule, and cancel patient appointments for consultations, procedures, and follow-up visits, keeping the provider's calendar accurate and organized. • Coordinate new patient consultations for both cosmetic and ENT services, ensuring patients have the information they need before their visit. • Verify patient insurance eligibility and benefits for ENT visits and update coverage information in the system. • Enter and update patient demographics, insurance details, and appointment information in Office Ally. • Take accurate messages and route clinical questions to the provider or appropriate staff member. • Manage voicemails, emails, and general front-office administrative tasks using Google Workspace. • Handle all patient information with discretion and in full compliance with HIPAA. Requirements Must Have: • Minimum of 1 year of front-desk or medical receptionist experience in a U.S. healthcare practice. • Bilingual in English and Spanish with excellent written and verbal communication skills. Fluent, natural spoken English with a clear, professional phone presence is required (American accent preferred). • Strong experience handling inbound and outbound patient calls and appointment scheduling. • Experience verifying patient insurance eligibility. • Hands-on experience with at least one EMR/practice management system. • Solid understanding of HIPAA and patient confidentiality. • Strong organizational skills, attention to detail, and the ability to work independently. • Private, quiet home office with a reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset. Nice to Have: • Office Ally experience. • Experience in plastic surgery, ENT/otolaryngology, aesthetics, med spa, or dermatology practices. • Previous experience as a Virtual Medical Assistant or Virtual Receptionist. Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7.5 per hour depending on skillset and experience. The schedule is Monday through Friday, 8:00 AM–5:00 PM PST (10:00 AM–7:00 PM Central America time / 11:00 AM–8:00 PM Colombia and Ecuador time). HIPAA training is required for all placements.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11722 Bilingual Virtual Receptionist & Administrative Assistant Independent Contractor – B-CPT-11722 Bilingual Virtual Receptionist & Administrative Assistant/Business Support VA/Entry-Junior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A Jacksonville, Florida-based document preparation and notary services business is seeking a part-time Bilingual Virtual Receptionist & Administrative Assistant to handle incoming calls, client intake, appointment coordination, document follow-up, and recurring administrative support. The company primarily serves Spanish-speaking clients seeking assistance with immigration, family-related documentation, notary services, and other administrative matters. Some clients may be experiencing emotionally difficult circumstances, making patience, compassion, and strong interpersonal communication particularly important. The ideal candidate will be a native Spanish speaker with strong English communication skills, previous customer service or receptionist experience, excellent organization, and the ability to handle sensitive conversations professionally and empathetically. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Bilingual Reception & Client Communication Answer incoming calls in English and Spanish through Nextiva Greet callers warmly and identify the purpose of their inquiries Provide general service information using approved guidelines Gather basic client information and identify appropriate next steps Screen unsolicited calls and route important inquiries appropriately Transfer complex or sensitive matters to the business owner or designated staff Client Intake & Appointment Coordination Collect contact information, referral sources, and initial service requests Maintain accurate prospective client and intake records Schedule consultations and coordinate appointments as needed Provide approved pricing information for services with established rates Direct inquiries requiring individual pricing or detailed explanations to the business owner Coordinate routine client follow-ups and appointment-related communications Document & Administrative Support Maintain organized client files, records, and task information in Asana Follow up with clients regarding missing documents and outstanding requirements Save and organize client-submitted documents in designated files Update client records and track pending administrative items Follow up on outstanding payments using approved procedures Coordinate with internal staff regarding incomplete files and client needs Sensitive Client Communication Communicate patiently and compassionately with clients experiencing stressful personal circumstances Listen carefully and respond with professionalism, empathy, and discretion Remain calm when assisting distressed or emotional callers Recognize urgent or sensitive situations and follow established escalation procedures Maintain strict confidentiality of client information and personal circumstances Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Native Spanish fluency and strong spoken and written English required Previous receptionist, customer service, or client-facing administrative experience required Excellent interpersonal communication and active listening skills required Ability to handle sensitive conversations with empathy and professionalism required Strong organizational and data-entry skills required Experience with scheduling, client intake, and document management strongly preferred Asana or comparable task management experience preferred Nextiva or similar VoIP experience preferred Immigration, legal document preparation, or notary services experience is a plus Ability to maintain client confidentiality required IDEAL CANDIDATE PROFILE Warm, compassionate, patient, and approachable Native Spanish speaker with strong conversational English Excellent listener who can make clients feel comfortable and respected Calm and professional when handling emotional or difficult conversations Highly organized and dependable with follow-ups and documentation Comfortable managing incoming calls and administrative tasks simultaneously Resourceful and able to recognize when matters require management attention APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Nextiva – Client Phone System Asana – Client Task Management System Email & Calendar Platforms Microsoft Office / Google Workspace Client File & Document Management Systems Automated Client Messaging Tools – Client Training Provided Work Schedule Contracted Hours per Week: 20 Hours ( Hours may increase based on performance ) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 1:00 to 5:00 PM Eastern Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level Contracted Hours per Week: 20 hours/week ( Hours may increase based on performance ) Daily Working Time: 1:00 to 5:00 PM Eastern Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: Female LANGUAGES SPOKEN/PREFERENCE: Bilingual English & Spanish Required ACCENT PREFERENCE: Level A-B (Native or Near-Native English/Spanish Accent Required) REGION PREFERENCES: Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Dubai, United Arab Emirates Workplace: on-site About Deluxe Holiday Homes Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns. Role Overview We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings. This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day. Note: This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings. Key Responsibilities 1. Front Desk & Visitors •      Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait. •      Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost. •      Receive and log couriers, documents and keys; keep a clean handover record. •      Keep the reception and meeting rooms presentable; book rooms and keep the visitor log. •      Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks. 2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate) •      Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions. •      Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates. •      Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead. •      Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day. •      Track rent due dates and late or bounced payments, and send the first reminder without being asked. •      Keep every tenancy file complete and audit-ready in the company system. 3. Property Listings (Portals & OTAs) •      Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set. •      Check every listing for correct price, availability, photos, amenities and permit number before it goes live. •      Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available. •      Spot and fix listing errors within 24 hours; keep a simple log of what changed and why. •      Report weekly on listings added, updated and paused. 4. Office Supplies & Administration •      Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget. •      Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can. •      Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed. •      Support the Office Manager with filing, scanning, document runs and ad-hoc admin. •      Where you have the skill, prepare simple social media posts and stories from approved content and photos. Required Qualifications •      0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome. •      Fluent English, spoken and written; clear and polite on the phone and on WhatsApp. •      Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks. •      Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out. •      Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers. •      Already living in the UAE and able to start within 30 days. Preferred Qualifications •      UAE residence visa sponsored by a family member (spouse or parent) — preferred. •      UAE university graduate or 4+ years living in the UAE. •      Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com. •      Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must. •      Arabic, Russian or another second language.

Location: (Multiple States), United States Job Overview As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care. Key Responsibilities Triage front desk operations, answering phones, checking patients in/out. Coordinate patient appointments and clinical care. Manage incoming and outgoing shipments and deliveries. Verify insurance benefits and collect payments. Coordinate with billing department. Provide exceptional client service to patients, staff and vendors. Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs. Maintain the reception area, keep inventory of furniture and supplies. Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full. Required Background Undergraduate Degree Active Medical Assistant License At least 2 years of relevant work experience Desired Qualities & Skills Passion for mental wellness and client care. Strong problem-solving skills, ability to figure things out on your own when needed. Excellent verbal, written, and analytical skills. Ability to manage electronic medical records. Fluency with Gmail, Excel, Word or Google Drive, etc.

Location: Dominican Republic Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Colombia Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Position: Receptionist (Camera On) Type: Full-time Location: Remote Start Date: January 2025 Pay Rate: $7 per hour. About Us: We are passionate about empowering our students to achieve their dreams and are looking for a dedicated Receptionist to help us in our mission. Job Description: We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our students. This is a full-time remote position requiring you to be on camera during working hours. You will play a crucial role in managing communications and ensuring a smooth experience for our students. Key Responsibilities: Greet and assist students via video call with a welcoming and positive attitude. Manage and respond to phone calls, emails, and live chat inquiries. Schedule appointments and manage the academy's calendar. Provide accurate information about our programs, courses, and policies. Assist with administrative tasks and maintain digital records. Handle student inquiries and concerns efficiently and professionally. Coordinate with various departments to ensure seamless communication. Requirements: Previous experience in a receptionist or customer service role. Excellent communication skills, both verbal and written. Proficient in using video conferencing tools and office software. Strong organizational and multitasking abilities. Friendly, professional demeanor with a customer-oriented approach. Ability to work independently in a remote environment. Reliable internet connection and a quiet workspace. What We Offer: Competitive salary. Opportunity to work with a passionate and supportive team. Professional development and growth opportunities. Flexible working hours within a full-time schedule. Engaging and dynamic work environment.

Location: Colombia Position: Receptionist (Camera On) Type: Full-time Location: Remote Start Date: January 2025 Pay Rate: $7 per hour. About Us: We are passionate about empowering our students to achieve their dreams and are looking for a dedicated Receptionist to help us in our mission. Job Description: We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our students. This is a full-time remote position requiring you to be on camera during working hours. You will play a crucial role in managing communications and ensuring a smooth experience for our students. Key Responsibilities: Greet and assist students via video call with a welcoming and positive attitude. Manage and respond to phone calls, emails, and live chat inquiries. Schedule appointments and manage the academy's calendar. Provide accurate information about our programs, courses, and policies. Assist with administrative tasks and maintain digital records. Handle student inquiries and concerns efficiently and professionally. Coordinate with various departments to ensure seamless communication. Requirements: Previous experience in a receptionist or customer service role. Excellent communication skills, both verbal and written. Proficient in using video conferencing tools and office software. Strong organizational and multitasking abilities. Friendly, professional demeanor with a customer-oriented approach. Ability to work independently in a remote environment. Reliable internet connection and a quiet workspace. What We Offer: Competitive salary. Opportunity to work with a passionate and supportive team. Professional development and growth opportunities. Flexible working hours within a full-time schedule. Engaging and dynamic work environment.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: OnSite At Rohlik, the office experience matters. It shapes how people feel when they arrive, how smoothly the day runs, and what kind of impression we leave on every guest. That’s why this role is more than “just reception”. We’re looking for a Receptionist who will be the first face people see, the person who keeps the office running smoothly, and someone others can rely on when things need to get done. If you enjoy helping people, notice details others miss, and like being the person who brings order, calm and good energy into a busy day, this role could be a great fit.   WHAT YOU’LL DO 🛎️ FRONT OFFICE & VISITOR EXPERIENCE - Welcome guests with a warm, professional approach - Support check-ins, visitor badges and meeting room guidance - Coordinate refreshments and make sure visitors feel expected and taken care of 🗂️ OFFICE OPERATIONS & FACILITIES SUPPORT - Keep the office running smoothly — access cards, parking, courier deliveries, mail and daily office coordination - Make sure meeting rooms and common areas are tidy, ready and working as they should - Monitor office equipment (for example coffee machines) and arrange maintenance when needed - Coordinate with building management and external service providers 📦 ADMINISTRATION & INVENTORY - Order and restock office supplies and refreshments - Handle basic finance admin such as petty cash, receipts and simple invoices - Keep track of office stock and equipment 🍎 EVENTS & CATERING SUPPORT - Coordinate refreshments for internal meetings and team gatherings - Help prepare spaces for office events, workshops and townhalls 🤝 TEAM COLLABORATION - Support colleagues with one-off tasks when needed - Work closely with Workplace Experience, IT and People & Culture teams - Stay proactive and step in when something needs attention — without waiting to be asked twice   WHAT WE LOOK FOR - Friendly, professional and naturally helpful approach - Strong communication skills — in person, on the phone and in writing - Good organisation and the ability to handle several things at once - Calm mindset and practical problem-solving when the office gets busy - Hands-on attitude — you don’t just spot issues, you help fix them - Eye for detail and a proactive way of working - Fluent Czech and advanced English   WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - Unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? Also you may visit our https://www.instagram.com/myjsmerohlik/

Location: SCYLLA AG, Worldwide ISMIRA Agency actively recruiting for position Receptionist for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe. As the first point of contact for our guests, the Receptionist creates a welcoming and seamless experience. You manage reception operations, provide personalized guest support, and oversee onboard shop services to ensure satisfaction and memorable experiences. Work & Life Onboard Conditions: Competitive salary paid in EURO + possible to earn gratuties River ships are located in Europe - closer to home Seasonal work with contracts from March to November renewable each season No Safety certificates or Seaman's book required Very simple medical exam - can be conducted with family doctor Free food and accommodation onboard (shared for 2 same gender crew) Possibility to take paid days off, sick days and vacation during the season Excellent working conditions, social contributions and health insurance Free internet (10 GB per month) Shore leave almost every day Work in an international team and develop your professional skills Travel across Europe while gaining valuable international experience Duties and responsibilities: Adhering the guide lines and SOP’s for the Reception area. Professional guest service according to Scylla standards. Greet, welcome and direct guests and visitors in-person and on the phone. Check in / check out and out the guests. Answering and transferring phone calls. Forwarding relevant guest information to the respective department. Sales of shop articles, partially with cash payments. Printing and coding of cabin door keys. Register passport and address details of guests and crew members in the POS BackOffice system Write the daily menu properly, in cooperation with the Executive Chef and Hotel Manager. Responsible for taking orders during Welcome, Gala and Farewell dinner Assistance during the payments. Take and carry out wake up calls, special requests of the guests and any other updates. Responsible to post the mail. Assistance with preparation of inventories and orders. Handling of excursions and possible accompany of the excursions if necessary. Provide internet access and support where necessary. Requirements: Age: min. 18 years old Preferably experienced within the hotel industry and/ or previous ship experience. Stress resistant, calm under pressure, team player with positive attitude. Open minded, independent and flexible with strong customer focus. Professional attitude and appearance, reliable and hard-working able to work long shifts. Crew on board river cruises have to be ready for mixed duties and multitasking. Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships. Languages vs Nationality Requirements: Good English skills (written & verbal) required for all positions. German-speakers (advanced level) can also be be considered with basic English. EU nationals can apply and join during whole season without visas. Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts. Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position. Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 30, 2025 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions