SCYLLA AG - RECEPTIONIST

Location: SCYLLA AG, Worldwide ISMIRA Agency actively recruiting for position Receptionist for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe. As the first point of contact for our guests, the Receptionist creates a welcoming and seamless experience. You manage reception operations, provide personalized guest support, and oversee onboard shop services to ensure satisfaction and memorable experiences. Work & Life Onboard Conditions: Competitive salary paid in EURO + possible to earn gratuties River ships are located in Europe - closer to home Seasonal work with contracts from March to November renewable each season No Safety certificates or Seaman's book required Very simple medical exam - can be conducted with family doctor Free food and accommodation onboard (shared for 2 same gender crew) Possibility to take paid days off, sick days and vacation during the season Excellent working conditions, social contributions and health insurance Free internet (10 GB per month) Shore leave almost every day Work in an international team and develop your professional skills Travel across Europe while gaining valuable international experience Duties and responsibilities: Adhering the guide lines and SOP’s for the Reception area. Professional guest service according to Scylla standards. Greet, welcome and direct guests and visitors in-person and on the phone. Check in / check out and out the guests. Answering and transferring phone calls. Forwarding relevant guest information to the respective department. Sales of shop articles, partially with cash payments. Printing and coding of cabin door keys. Register passport and address details of guests and crew members in the POS BackOffice system Write the daily menu properly, in cooperation with the Executive Chef and Hotel Manager. Responsible for taking orders during Welcome, Gala and Farewell dinner Assistance during the payments. Take and carry out wake up calls, special requests of the guests and any other updates. Responsible to post the mail. Assistance with preparation of inventories and orders. Handling of excursions and possible accompany of the excursions if necessary. Provide internet access and support where necessary. Requirements: Age: min. 18 years old Preferably experienced within the hotel industry and/ or previous ship experience. Stress resistant, calm under pressure, team player with positive attitude. Open minded, independent and flexible with strong customer focus. Professional attitude and appearance, reliable and hard-working able to work long shifts. Crew on board river cruises have to be ready for mixed duties and multitasking. Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships. Languages vs Nationality Requirements: Good English skills (written & verbal) required for all positions. German-speakers (advanced level) can also be be considered with basic English. EU nationals can apply and join during whole season without visas. Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts. Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position. Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 30, 2025 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions